Cairns-Tours.com & The Travel Shop Cairns

Abbott St 58, 4870, Cairns
Abbott St 58
4870, Cairns
0431 148 490

Opening hours

  • Monday: 10:00 AM – 7:00 PM
  • Tuesday: 10:00 AM – 7:00 PM
  • Wednesday: 10:00 AM – 7:00 PM
  • Thursday: 10:00 AM – 7:00 PM
  • Friday: 10:00 AM – 7:00 PM
  • Saturday: 10:00 AM – 6:00 PM
  • Sunday: 10:00 AM – 6:00 PM

Cairns Tours is a local adventure travel agent with a wide range of experiences. Book your next day tour, overnight trip, diving live aboard, rainforest excursion, regional itinerary or Cairns holiday to save on the best deals in town.

Cairns is the Gateway to the Great Barrier Reef and the heart of Far North Queensland. The tropical town is a top tourist destination the ideal escape for divers and snorkelers, adventure enthusiasts and nature lovers. Sitting at the edge of the Great Barrier Reef and surrounded by beautiful rainforests, amazing waterfalls and picturesque national parks, there is something on offer for everyone.
Cairns Tours provides excellent travel advice in-person, by phone or via live chat every step of the way!

Our comment from TraTraTravel about Cairns-Tours.com & The Travel Shop Cairns:

Cairns-Tours.com & The Travel Shop Cairns is a renowned travel agency located in Australia, celebrated for its exceptional customer service and local knowledge. Many clients rave about the friendly and helpful staff, particularly highlighting individuals like Iriome, Colin, and Taylor, who go above and beyond to ensure a memorable travel experience.

Visitors appreciate the breathtaking tours available, such as excursions to the Great Barrier Reef, Green Island, and rainforest adventures. The agency has been praised for its personalized service, making last-minute arrangements and helping clients find the best options for their needs.

Here are some highlights based on user feedback:

  • Friendly and knowledgeable staff
  • High level of attentiveness and support
  • Wide range of tour options with competitive pricing
  • Last-minute booking assistance was a plus for many

While most reviews are overwhelmingly positive, some users noted that planning can require some time, but the thoroughness of the service compensates for this. Overall, Cairns-Tours.com & The Travel Shop Cairns is highly recommended for anyone looking to explore the wonders of Australia with a trustworthy partner.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Cairns-Tours.com & The Travel Shop Cairns: Reviews

5/5 (45 Reviews)
Mike 10 months ago

Fantastic experience: Iriome is the best, she really helped me with everything!

Coral Alonso 10 months ago

Fantastic experience: Thank you very much Iriome for your kind treatment, and for advising us on this wonderful excursion. We have recommended you to our friends ❤️

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Cairns-Tours.com & The Travel Shop Cairns

Hi Coral,Thank you for the review! We're so happy you enjoyed your tour and we hope to see some of your friends travelling with us someday :) Warm regards,Your team at Cairns Tours

Ariadna del Campo Cintado 10 months ago

Fantastic experience: Excellent service and management, especially Iriome: she is a very polite, friendly, sweet young woman, and she is always willing to help and advise in the best possible way.

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Cairns-Tours.com & The Travel Shop Cairns

Hi Ariadna, Thank you so much for the feedback. We're so happy you had a great experience with us! Good luck on all your future travels and adventures!Warm regards, The team at Cairns Tours

Rita A 10 months ago

Fantastic experience: Unforgettable Experience with Exceptional Service! I recently booked a tour to Green Island and Michaelmas Cay through this travel agency, and I can’t recommend them enough! The breathtaking scenery was truly a highlight of my trip, but what made it even more special was the outstanding service provided by Iriome. She went above and beyond to find me last-minute tours that perfectly suited my needs, ensuring I had an unforgettable experience. Her attention to detail and dedication to customer satisfaction were second to none. If you're looking for a travel agency that truly cares, look no further!

Cairns-Tours.com & The Travel Shop Cairns

Hi Rita, Wow, thank you for the amazing feedback! We're glad you had a lovely time out on the Great Barrier Reef's stunning islands, and a positive experience back on land. Reach out if you ever need more trip recommendations!Warm regards, Cairns Tours

Alejandra Sánchez 11 months ago

Fantastic experience: I wanted to visit the reef and ensure it was the best experience possible, focusing on an area where I could see the coral clearly and also have the opportunity to dive. After exploring all the tourist spots in Cairns and comparing prices and services, I decided to go with this agency. Colin was very attentive and even helped me manage a few last-minute changes. It was an incredible experience, and I highly recommend it!

Cairns-Tours.com & The Travel Shop Cairns

Hi Alejandra, Thank you for the positive feedback! We are stoked our team was able to help you have an unforgettable Great Barrier Reef experience. Let us know if you're ever looking for more dive adventures in Tropical North Queensland!Warm regards, The Cairns Tours Team

Ana Silva 11 months ago

Fantastic experience: Book two tours with this company! One to the coral reef and other to cape tripulation. Both were perfect. Highly recommend this company!

Cairns-Tours.com & The Travel Shop Cairns

Hi Ana, Thank you for the positive review! We're glad we could help you explore some of the natural beauty around Cairns. You really got the best of both worlds with the reef and the rainforest! Let us know if you need any help booking more adventures around Australia!Warm regards, The team at Cairns Tours & The Travel Shop

Eri K (EriK) 1 year ago

Fantastic experience: Every staff was very friendly and helpful. We got the best deal, and enjoyed the full of it. I would definitely recommend!

Cairns-Tours.com & The Travel Shop Cairns

Hi Erik, Thanks so much for your feedback. We're happy we could score you a great deal and give you a wonderful experience in Cairns. Warm regards, The Cairns Tours Team

astrid de keyser 1 year ago

Fantastic experience: Lovely agency to book through. I was a walk in client and Saki was super friendly and helpful in finding the right tour to do in Cairns as well as talking through the rest of my travel plans for Australia. The snorkling tour I booked with them was really awesome!

Cairns-Tours.com & The Travel Shop Cairns

Hi Astrid,Thank you so much for your warm words, we really appreciate your review! We're so glad you had an awesome snorkel trip and enjoy the rest of your trip of Australia! We're here for 24/7 support should you need any assistance at all.Thanks again and warm regards, Your team at Cairns Tours

Bianka Krook 1 year ago

Fantastic experience: Had a great experience booking with Colin. He definitely helped me get the best value and went above and beyond to make sure I was going to get the trip I wanted. Highly recommend

Cairns-Tours.com & The Travel Shop Cairns

Hey Bianka, Thank you so much for your sharing your positive experience with Colin! We hope you had an amazing trip in our beautiful region, and we're here for any of your future travel needs across Australia.Warm Regards,Your team from Cairns Tours

Stormy Kuipers 1 year ago

Fantastic experience: Dropped into the office and spent some time with the lovely staff. Thanks for all of the help with our tours!

Cairns-Tours.com & The Travel Shop Cairns

Hey Stormy,Thank you so much for your wonderful review of our shop! We hope you had an amazing time on your trips, and let us know if you need any assistance with any travel planning in the future - we've got your back across Australia, NZ, Asia and beyond! Warm regards,Your team at Cairns Tours

Platinum Mechanical and Suspension 1 year ago

Fantastic experience: We dropped for advice and Grace ended up planning our whole week. So much fun really pleased with the reef tour and croc tour. Thanks Grace.

Cairns-Tours.com & The Travel Shop Cairns

Hey there!Thank you so much for your kind review, we're so glad you had such a positive experience with Grace and had fun on both your reef and croc tours!We'd be delighted to help you with any future travel plans, with locations in the Whitsundays, K'gari and beyond! Take care, and thank you again for the review.Kind regards,The Cairns Tours Team

Grace Oliver 1 year ago

Fantastic experience: Great experience booking with knowledgeable staff. Thanks for creating the perfect multi day package!

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Jessica Munro 1 year ago

Fantastic experience: If you're visiting Cairns and looking for things to do, hands down you have to book with these guys! Saki and Colin in the Travel Shop are really helpful at providing the best options! From the islands, the outer reef and the rainforest. I booked my Open Water scuba cert course with them on Evolution and had the best experience! Also went on Passions of Paradise, Silversonic and the Tropic Wings Grand Kuranda and both trips were amazing! Highly Recommend booking with them. :)

Leo Schlegel 1 year ago

Fantastic experience: Very competent advice and friendly staff

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Jakob & Sophia 1 year ago

Fantastic experience: Taylor helped us so much during our stay in Australia! Very last minute we booked a nice boat trip to the Great Barrier Reef with her. Such a cool, well organised crew and great food - just like she had said. We were even in contact after we started our roadtrip down the East Coast and couldn‘t do what we were hoping for, because of a cyclone warning. She sent us great alternative recommendations and tomorrow we‘ll finally do a tour to Fraser Island she booked for us. We‘re very happy we went into that travel shop - thank you so much!!

Jan Schillinger 1 year ago

Fantastic experience: We booked an overnight stay with Jess on Magnetic Island, as well as a 2-day sailing trip in the Whitsundays today. We were treated very kindly, and Jess took a lot of time for us. Even her colleague provided us with more tips for our route. Thank you very much for the very pleasant and friendly advice!

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Cairns-Tours.com & The Travel Shop Cairns

Hi Jan, Thank you for your review, we really appreciate your kind words. We're so glad you had an amazing stay on Magnetic Islands - what a paradise!We're here for any of your future travel needs.Warm regards,The team at Cairns Tours

Sophia Rössel 1 year ago

Fantastic experience: Highly recommend to plan ur trip with this company .Took about 20min and we already planned a completely tour at the east coast. Thank u Taylor absolutely legend !!

mei d* 1 year ago

Fantastic experience: Very friendly and competent advice in German (which made it a bit easier) from Lilli. Everything worked perfectly with the tours, even our 'extra requests' were taken into account, and Lilli even took care of it after office hours. Highly recommended!

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Ellie 1 year ago

Fantastic experience: Shout out to the awesome team at cairns tours! Amazing local knowledge and very helpful in finding the perfect Great Barrier Reef trip!

Mitch Willmott 2 years ago

Fantastic experience: A huge help from Jakob in Cairns, was able to provide so much information and book some tours for us! Couldn’t beat his recommendations for Cairns! Can’t thank you enough!

Lily Kerley 2 years ago

Fantastic experience: Great experience with this travel agent, Dave was super helpful and had heaps of local knowledge. Not to mention I got a great price on my reef tour. Thanks team!

sarah low 2 years ago

Fantastic experience: Amazing service from the travel agents in the Cairns Travel Shop! They helped me choose the perfect Great Barrier Reef Tour, it was the highlight of my East Coast!

Maurice Allert 2 years ago

Fantastic experience: Booked a Reef and Rainforest tour for my family. Great service, fast responses and the cheapest prices I could find online!

Eray Eryilmaz 2 years ago

Fantastic experience: We are really happy to meet Cairns Tours. I and my wife, we did not have nay plans or tours when we arrived there. All tours was looking as already booked out. We explained our situation and all off them were done thanks to April. She did amazing job for us and lifted all our worries. Thanks for everything Tassie girrrrlll you are the best of Cairns :)

Daragh Milne 2 years ago

Fantastic experience: Thank you to the Cairns team, found us a couple of great last minute trips! Saved our Christmas and new years!

Fergus Dunk 2 years ago

Fantastic experience: These guys are great!!

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Tajana Jenkins 2 years ago

Fantastic experience: Great staff with heaps of local knowledge, super helpful for a first-time Cairns visitor. Really enjoyed my reef tour, thanks team!

Elliecat 2 years ago

Fantastic experience: Shout out to the awesome team at cairns tours! Amazing local knowledge and very helpful in finding the perfect Great Barrier Reef trip!

Oliwia Malmqvist 2 years ago

Fantastic experience: Taylor helped me book my entire Cairns holiday last minute! Thank you Taylor!

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Taylor Kane 2 years ago

Fantastic experience: Go see Rhys, absolute gem! Helped me out with planning an amazing east coast trip, couldn't be happier

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April 2 years ago

Fantastic experience: I don't often post reviews but I think this place deserves it! The staff here go above and beyond, we felt so taken care of after visiting so many different travel shops, we were stumped and confused on what to do. But these guys made it nice and easy for us, booked us on the most amazing tours. trip of a lifetime. highly recommend this place!!!!

Claudia Florides 2 years ago

Fantastic experience: I enjoyed my trip that the staff recommended so much!! They knew exactly what I was after and were so friendly and helpful! Thanks heaps guys

Olivier bow-bertrand 2 years ago

Fantastic experience: Great staff working here. Super helpful - Taylor in particular is a gem! Thanks very much guys

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Alejandra Benavides 2 years ago

Fantastic experience: Professional, knowledgeable staff that helped me find the best itinerary for me and my family's needs. Very attentive and helpful! Office is well located and centric.

Global Citizen 2 years ago

Fantastic experience: Very professional team, had a great consultation :) Thanks to Taylor's recommendation, we had a super nice day at the reef and spent a day up in the Daintree swimming at Mossman Gorge. Thanks to Taylor!!!

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Kayleigh wallace 2 years ago

Fantastic experience: What service! Had been really struggling with all the options and where to go until I went in to see Taylor! She was sooo helpful, organised my week in Cairns and even helped me with my trip down the Coast. I feel SO relaxed now and am having the best time! 10/10 do recommend!!

Toni parry 2 years ago

Fantastic experience: Taylor was amazing! She sorted all my tours and made it so effortless for me! Amazing staff and beautiful shop :)

Rebecca nuza 2 years ago

Fantastic experience: Amazing friendly staff with lots of local knowledge :)

Alannah Dyson 2 years ago

Fantastic experience: Best tour desk in Cairns, great service and really good prices!

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Eline Owen 2 years ago

Fantastic experience: Super helpful assistance from Taylor. She helped us put together the dream holiday package!

Sara Plummer 2 years ago

Fantastic experience: The Cairns tours team were so helpful! Their booking system was so easy and they helped so much with narrowing down options. Thanks again!

Louise Officer 2 years ago

Fantastic experience: Really stoked with the help from these guys! Made life so easy for me and planned my whole time in Cairns with some really great deals! They even have after hours support which made me feel more comfortable.

Alana Parliament 2 years ago

Fantastic experience: I had amazing service with this company! The staff is very knowledgeable and offered great options for the exact tour I was hoping for. If you need help booking your dream vacay, I would highly recommend starting with Cairns Tours

Sarah Happel 2 years ago

Fantastic experience: Taylor & her team were spectacular. She set up breathtaking trips to the Reef, waterfalls, skyrail & Fitzroy Island. Each tour was fun, educational & showed us the very best of Australia. They went above & beyond with ensuring each logistic arrived in my inbox so I could enjoy the rest of my holiday with my family. Our hotel said they were the best in town & it was true. Highly recommended!

Roma Doonga 3 years ago

Fantastic experience: Thank you The Travel Shop team for helping me choose the best Reef tour for my friends and me. Excellent customer service and local knowledge - I highly recommend visiting them to book your tours in Cairns

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