Backpackr Travel

Esplanade 73, 4870, Cairns
Esplanade 73
4870, Cairns
(07) 4041 0413

Opening hours

  • Monday: 9:00 AM – 8:00 PM
  • Tuesday: 9:00 AM – 8:00 PM
  • Wednesday: 9:00 AM – 8:00 PM
  • Thursday: 9:00 AM – 8:00 PM
  • Friday: 9:00 AM – 8:00 PM
  • Saturday: 10:00 AM – 8:00 PM
  • Sunday: 9:00 AM – 8:00 PM
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Backpackr Travel: Reviews

4.7/5 (11 Reviews)
Kieren James 8 months ago

Fantastic experience: Really friendly staff and awesome food for a really good price!

Matthew Whybird 4 years ago

Fantastic experience: Matt and the team made it easy to book a great trip to the reef within my budget and had heaps of options for what to do in Cairns. I’ll be returning to Cairns for a holiday and to Backpackr to book my trips

Dayhana Tenorio 5 years ago

Fantastic experience: Very beautiful reef with SILVER SWIFT that i booked for very good price in this travel agency

Kari Potgeter 5 years ago

Fantastic experience: My friends and I were looking for a place to get more info on excursions in Australia. We met Tom at the Esplanade location and he really went above and beyond!! He stayed open late to explain all of the skydiving options to us. We were so thankful to meet Tom!

Harsh Parekh 5 years ago

Fantastic experience: Wonderful and cheap stay

Stefan Rovers 6 years ago

Negative experience: Had a great time in Cairns and Tom from Backpackr Travel really helped out with booking activities for us for multiple days. He arranged things very well and got us discounts on most day tours. However, when a section of a day tour was canceled by the operator due to weather conditions, the operator refunded the full amount. But Backpackr Travel would hardly refund anything, arguing about the discount I had (which they would strip all (also for the rest of the day), and about discount that I got on the other days. This is highly disappointing and a clear spot of the service I got.

Backpackr Travel

Hi Stefan, I am glad that you had a great time in Cairns and you were satisfied with the service offered by Tom. As I am sure you are aware the service and time that Tom provided in finding the perfect tours for you doesn't come for free. The amount that you were due to be refunded was $20 but you had already received discounts on your tours equalling more than this. Under this circumstance with the discounts, time spent and credit card fees (we also waved these for you at a loss to us) we unfortunately couldn't refund you the full amount. Sorry that you felt the need to leave a poor review but hopefully you see the reasoning.

Jay S 6 years ago

Fantastic experience: Today we went to The backpacr Travel place was amazing‼️‼️ I got served by such a lovely guy he helped us get the best booking ever. Normal travel people don’t care because it’s not there trip but in this case he helped us get the best deal ever❗️ he was so friendly and nice.

Mac Keenan 6 years ago

Fantastic experience: Have booked a skydive with Vickie through this company twice in two days because of her impeccable service and excellent manner. Vickies actions have not only been amazing but she thoroughly went above and beyond what would be expected in the service provided. Will be recommending her to all my family and friends, she truly made the experience enjoyable. 10/10

Katie Potgeter 6 years ago

Fantastic experience: Tom was so amazing. We walked by right before closing time and he welcomed us in and was so helpful. My friends were nervous to skydive but between Tom and I we talked them into it. He was professional and knowledgeable but cool and chill at the same time. He’s so perfect for this job. We are so excited for our skydive! Thanks Tom!

Lolita Flores 6 years ago

Fantastic experience: TOM was amazing! He took his time to explain everything to us. He even stayed after work until we felt comfortable with our skydiving booking. Very chill guy and a very reasonable pricing. Thanks TOM!

Lauren Knight 6 years ago

Fantastic experience: Best travel shop in town, great advice as well as great prices on tours. No pressure to buy anything unlike other shops around Australia. Would highly recommend.

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