Hot Air Balloon Cairns
Information about Hot Air Balloon Cairns
4870, Cairns
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: 9:00 AM – 2:00 PM
Our comment from TraTraTravel about Hot Air Balloon Cairns:
Hot Air Balloon Cairns offers an unforgettable adventure in the skies above Australia, where visitors can experience breathtaking views and exceptional hospitality. Many guests have praised the friendly and professional staff, who create a fun and welcoming atmosphere, making each flight an incredible experience.
Highlights of the tour include:
- Exhilarating flights that allow for stunning views of the tablelands and wildlife such as kangaroos and wallabies.
- A friendly and humorous crew, with several reviews highlighting the entertaining nature of the staff during both the flight and the pre-flight journey.
- A post-flight celebration that includes champagne or juice, allowing guests to toast to their adventure while enjoying snacks.
- Educational commentary throughout the flight, detailing the surrounding landscapes and insights into hot air ballooning.
- Opportunities for guests to assist in packing up the balloon, adding a personal touch to the experience.
While the early morning start can be challenging for some, many guests agree that the experience is more than worth it. Visitors often leave with remarkable memories and a heartfelt appreciation for the team at Hot Air Balloon Cairns. It is highly recommended for anyone looking to create special memories while enjoying the beauty of the Australian landscape from the air.
Hot Air Balloon Cairns: Reviews
Fantastic experience: My first solo trip to Cairns started off perfectly with a hot air balloon morning activity! I really appreciated the very attentive service, including the pickup in front of the hotel and the travel time to the site, as well as the Japanese explanation video that was prepared. The staff were all warm and friendly, always smiling and engaging in conversation, making me want to return! Thank you for taking so many pictures with me. And the breathtaking views from above were simply the best... I won’t post the photos on purpose, but I highly recommend participating in this experience, and definitely wake up early for it!
こんにちは!レビューを読んでとても嬉しくなりました✨ 一人旅の素敵な思い出に私たちの熱気球ツアーが加われたこと、光栄です!スタッフの笑顔やフレンドリーな雰囲気を楽しんでいただけたのも嬉しいですし、日本語の説明もお役に立てて何よりです 早起きして見た景色は、本当に特別なものですよね 次にお会いする時も、素晴らしい体験をお届けできるようにお待ちしています!また一緒に写真をたくさん撮りましょう✨
Fantastic experience: It was the best experience! Tony and the staff of three created an atmosphere where all participants could enjoy themselves, and I felt the best hospitality. The balloon experience exceeded my expectations! The flight that lasted over an hour went by in no time. The kids were so excited to see kangaroos. I believe it was thanks to Tony that we could happily participate in the final balloon packing. It was a fun tour until the end!
Yuyaさん、素敵なコメントをありがとうございます✨ トニーをはじめスタッフみんなが、お客様に最高の時間を過ごしていただけたことを聞いて、とても嬉しいです!気球のフライトが想像を超える体験だったなんて、本当に光栄です お子さまたちもカンガルーを見て大興奮だったんですね!最後の片付けまで楽しんでいただけたのは、トニーもきっと喜んでいます。 また皆さんにお会いできる日を楽しみにしています!次回も楽しい体験をお届けしますね✨
Fantastic experience: My wife & I undertook this exhilarating experience which was awesome. From booking the trip, through hotel transfers, communication/great banter as well as breathtaking views from the best position possible in the sky to the champagne breakfast afterwards the professionalism of all the staff shone as bright as the sun rising in the sky! We cannot thank Suzanne, Tori, Neil and all the staff enough for such a special experience! We would highly recommend this experience with these great people to anybody who wants to make special memories to treasure! Shaun & Maureen!
Fantastic to hear, thanks so much Shaun and Maureen! We're thrilled you enjoyed your experience with the team, and appreciate the shout out to staff, and most of all, the glowing recommendation!
Fantastic experience: The guide Tony was very entertaining and gave us a great tour. I thought it would be cold, but thanks to the flames above us, it was warm. (I recommend wearing a hat to protect yourself) We also saw wild kangaroos from the balloon. It was an extraordinary experience to see the sun rising. The orange juice or champagne after getting off the balloon was also fun! The chocolate brownies served here were delicious! Cleaning up after the balloon with everyone became a great memory.
英里香さん、素敵なレビューをありがとうございます! 熱気球の特別な瞬間を楽しんでいただけたこと、とても嬉しいです。日の出やその独特な雰囲気が素晴らしい思い出になったと聞いて、本当に光栄です。また、ちょっとしたサービスも楽しんでいただけてよかったです! 忘れられない思い出作りが私たちの目標ですので、ぜひまたお会いできる日を楽しみにしています!✨
Fantastic experience: Amazing experience with a very professional company. Thank you for the memories.
You're welcome, Shaun! And thanks for both joining our experience and taking the time to leave a 5 star review.
Fantastic experience: Very welcoming, friendly hosts who clearly enjoy what they do & that adds to the enjoyment of a marvelous adventure.
Thanks, Andrew - you've hit the nail on the head! We love what we do, and we're grateful to be able to share the experience - thanks for flying with us and leaving a top review!
Fantastic experience: We had the best time with Tori, Brownie, Zach and our pilot Josh. Tori picked us up and had water and juice ready for us. When we got to the balloons, they were definitely a sight to see. The flight is magnificent and does not feel like you are flying. The views are breathtaking. Josh was so knowledgeable pointing out all of the landscape and finding every wallaby below us. Tori was an exceptional driver. He knew all of the history and took us to the best sites to take pictures as we drove from Cairns to Port Douglas. He even waited for us to enjoy the beach at palm cove. This was definitely the best way to see the sunrise and the tablelands. I’d highly recommend this adventure to anyone.
Hi Hallie, thank you for such a lovely review! We’re so glad to hear that your time with us was unforgettable. It’s always special when everything comes together for a truly magical experience, and we’re delighted we could be a part of that. We’d love to welcome you back for another adventure anytime! ✨
Positive experience: The tour has an incredibly early meeting time in the morning, so some mental preparation and readiness might be needed. After picking up guests from several hotels in Cairns, the tour bus takes about an hour to reach the flight location at the Tablelands. Once all the tour activities are completed, you will be driven back to Cairns by bus. You should be back before noon.
Thank you for your wonderful review! Although starting early in the morning may be a little difficult, I'm glad you enjoyed the whole tour. In fact, we try to get you back to Cairns between 9am and 10.30am. We look forward to seeing you again!
Fantastic experience: The hot air balloon experience was more wonderful than I expected. I was very satisfied to see wild kangaroos. The tour guide was also very lively, making it a very enjoyable memory! Thank you for your help.
Thank you for your feedback! We are happy to hear that you were very satisfied with seeing the kangaroos. Our staff is also happy to have shared a good time with you.We are looking forward to seeing you again!
Fantastic experience: the most amazing experience i’ve had since being here!! staff are great and so kind. highly recommend.
Awesome to hear, thanks for the wonderful feedback, Emma!
Fantastic experience: Excellent team and ride!!! Thanks you all for a memorable trip!!! Your friends from Israel.
Thanks, Eyal! We're so happy to hear you had a memorable trip with us, and we really appreciate the 5-star review! ⭐⭐⭐⭐⭐
Fantastic experience: This was a one of a kind experience. Bryan, Frank and Tory were really great guides, they made the whole experience really fun and memorable.
Thank you so much, Richie! We're thrilled to hear that you had such a memorable experience with us. Bryan, Frank, and Tori will be delighted to know they helped make your day extra special. We hope to welcome you back for another adventure in the future!
Fantastic experience: Awesome! Great sights, long ride, coffee and Chai on the way
Many thanks for the 5 star review, Cole. We're happy to hear you enjoyed your hot air ballooning experience.
Fantastic experience: Absolutely amazing experience. 100% recommend. The crew were exceptional. Thank you Neil, Michael, Tory and Brian.
Wonderful to hear, thanks so much Storm! We appreciate the great feedback and 5 stars.
Fantastic experience: My partner and I have had a lovely time. Starting at the pick upspot with Tori, our driver, who was so enthusiastic at 5am, impressive and very enjoyable. Then we met our aeronaut, Frank and Zac who helps behind the scene. Both were very fun, and knowledgeable, they made our experience. Being in the air balloon, is so peaceful and relaxing, and the team is a full part of the experience. Good job guys, we’ll definitely be back !!
Thanks so much for the glowing 5 star review, Lolita! We're very happy to hear that a highlight was the level of customer service, and we've shared your comments with the team members you've mentioned. Look forward to seeing you again on your next hot air ballooning adventure!
Fantastic experience: WOW! What a great experience. From the very early start til the champagne after landing was just a memorable experience. Thanks to the guys who were very helpful & made the day so amazing!
Hi Denise, thanks for your great feedback! We're happy to hear your morning was a highlight, and we appreciate you taking the time to shout out to the staff and leave a 5 star review.
Fantastic experience: Great present for wife everyone goes up and beyond [lol]
THanks very much Trev! (We see what you did there - nice pun!)
Fantastic experience: This was an amazing experience and definitely a bucket list tick. All of the staff were fantastic and very funny and entertaining. I would recommend this adventure... was amazing to touch the clouds!
Thanks Di! We appreciate the kind words, and glad to have ticked off a bucket list item for you!
Fantastic experience: Bryan, Bob, and Tori are super people. Funny and made the early morning great. Amazing views on a clear day. Would do again
Thanks so much for the glowing review, Gigi - we're thrilled you enjoyed your morning with the team, and appreciate the shout out to our staff!
Fantastic experience: I can't say enough wonderful things about this experience. A professional, competent, engaging group of people who made us happy to be up well before sunrise for a remarkable experience. Our early day started with Tory, our bus driver, who entertained and enlighten us. The balloon ride was amazing and fun, with our entertaining pilot, Frank at the helm. He brought us in low a few times just to see the frolicking wallabys, wallaroos, and kangaroos below. Suzie and Tory manned the ground crew and entertained us at take-off, landing, and our post flight champagne celebration. Wow... what a trip!
Fantastic to read your great feedback, Sam! We're thrilled you enjoyed your experience with the team, and very much appreciate the shout out to staff. It is indeed an early start to the day, and so it's always a pleasure to receive such positive comments and know that we're delivering an experience both safe, enjoyable, and memorable.
Fantastic experience: Absolutely sensational experience. Thanks to our Pilot Frank for an amazing flight and safe landing. Brian and Tori thank you both for your happy hospitality too.
Wonderful to read, thanks so much, Teecelou! We very much appreciate the kind words and shout out to staff. We're happy to have shared a such a fantastic morning with you!
Fantastic experience: Josh and Susie are amazing. Josh is an amazing pilot and Susie is very accommodating to the guests. All of the team including Hitoshi made the experience 10/10 ❤️
Many thanks for the wonderful, 5 star review, Mae!
Fantastic experience: I was deeply moved to be able to see the sunrise and kangaroos from above. I highly recommend experiencing it at least once in a lifetime. The staff was also friendly, making for a fun experience.
Thank you for joining us on our hot air balloon flight We're so happy to hear that you enjoyed your experience with our team !
Fantastic experience: The weather was bad this time, but I had a great time. The staff were cheerful and friendly, and the explanations were easy to understand. If possible, I would like to try flying when the weather is nice next time.
Thank you for your review, Shinobu Udagawa. We appreciate your compliments regarding the professionalism of our staff. We look forward to seeing you again!
Fantastic experience: I believe there are several unforgettable memories in life, and this experience is definitely one of them. Waking up at 3 AM during the trip is a bit tough, but it's worth it. The driver explained everything in Japanese, had a sense of humor, and was kind and courteous. The views visible only from a balloon, which are different from those seen from an airplane or helicopter, are breathtaking, and I had no worries at all about the pilot, who held a professional license. If I have the opportunity to travel to Cairns again, I definitely want to participate.
Thank you for participating in the hot air balloon experience, Mr. TM ! It's true that starting early in the morning is difficult, but I think it's worth it! I'm very happy to hear that you were able to enjoy it safely. Thank you very much for your 5 star review ⭐️!
Fantastic experience: The price was a bit high, but it was a wonderful tour where I could experience something I've never experienced before! We were driven early in the morning through mountain roads (it can be quite bumpy, so if you're prone to motion sickness, it might be good to have some medicine) to a private land where we could fly hot air balloons. We also stopped at a very nice coffee shop along the way! On the day I went, there was a lot of fog, so we waited at a rest area for about 20 minutes because we couldn't drive. Because of that, I couldn't see the sunrise from the balloon, but even considering that, it was still a great tour. I was told by a Japanese tour guide that the people who fly the balloons are nationally certified in Australia, and there are only two companies that do it, so it's safe to choose a company without worrying too much about safety! The flight time was about 20 minutes, and since we landed in a spot that looked like a straw field, I thought it would be better to wear sneakers. It was also really fun to help pack up the balloon after landing, which took about 20 minutes. Above all, the scenery is just beautiful. It was completely different from any scenery I had ever seen in my life, and I could keep looking at it forever. I definitely want to experience this again the next time I go to Cairns. BROWNIE, FRANK, ZACH, thanks a lot!!
Thank you very much for your wonderful review! We are very happy that you had a special and memorable experience. The early morning start and the journey to the lunch site are part of the adventure, and I'm glad you enjoyed the coffee stop along the way ☕️ I'm relieved to hear that even with the fog, the tour was a highlight of the trip. . I would also like to pass on your thanks to Brownie, Frank, and Zach—I'm sure they'll appreciate it! We look forward to seeing you again the next time you are in Cairns. Until then, please stay safe! ✈️✨
Fantastic experience: Fantastic experience, and the pilot was awesome.
Great to hear, and thanks for taking the time to leave a 5 star review!
Fantastic experience: Amazing experience! Loved every minute! Would 100% do it again!! Have recommended to everyone.
Thanks so much for the recommendation, Kat and Andy! We appreciate the wonderful review.
Fantastic experience: The most stunning sunrise balloon ride. Kangaroos hoping below. The staff were so accommodating and professional. I'll be back for another ride asap
Great to hear, thanks for the top notch review, Justin! We very much look forward to meeting you again!
Fantastic experience: Josh, Tori and Suzi from Hot Air have done an amazing job showcasing the beauty of the Tablelands. It was a magical experience! Cedit to the crew!
Thanks very much, Jeremy! We appreciate you flying with us, and taking the time to provide 5 star feedback, including highlighting the rockstar staff that looked after you.
Fantastic experience: Very good experience. Very safe and professional and experienced operators. The crew and pilot are friendly and knowledgeable. The views across tablelands are spectacular. I have done this twice over 15 years and recommend this as a high standard tour.
Many thanks for the wonderful review, Sam! Great to hear you've got ballooning on your list of things to do - we look forward to seeing you again! ☺️
Fantastic experience: An amazing experience!!! We were picked up by Tori from port Douglas, who was fantastic, informative and funny. There was some concern about the weather and he kept us updated and reassured all morning! Once we were on the balloon, Frank was our pilot, he made us feel very safe in the balloon and also made sure we had a wonderful time! Fantastic views of the tableland and a must do experience once in your life!!! Wonderful glass of bubbly and snacks afterward, and they even gave me a bottle for my birthday!
Thanks very much for the wonderful feedback, Megan! And of course, happy birthday! We're thrilled you enjoyed your experience✨, and have passed on your kind words to Tori and the team.
Fantastic experience: Had Brownie as our driver, Frank as pilot and helped by Tory(?) and Brian! Great crew who took amazing care of us before, during, and after the flight. Went far and beyond what was expected to make sure we enjoyed the day. Wish I had more photos on my phone and looking forward to see the photos taken by their team!
Thanks Kieran! We're grateful for the wonderful 5 star review, and appreciate the mention of the team members that helped make your experience memorable.
Fantastic experience: It was a great experience! Tony is a friendly and humorous guide, pilot Bob flew smoothly and with great skill, the scenery along the way was beautiful, and we even saw a few kangaroos hopping around, with a surprise at the end! It's definitely an activity worth participating in!
Thank you so much for your wonderful review! We greatly appreciate your recommendations and compliments on our staff. Thank you for choosing a hot air balloon flight!
Fantastic experience: It was my first hot air balloon ride, and it was amazing!! I really felt that you should definitely ride one when you go to Australia! The conversations and exchanges with Tony, a Japanese guy, and Brian felt like a comedy skit, and the time flew by so quickly! Thank you for the wonderful memories!
Thank you, Yasuhiro Saruwatari, for your wonderful 5-star review. We are very happy to hear that you were satisfied with your experience. Also, thank you for mentioning our staff.
Fantastic experience: The hot air balloon ride was fantastic but the banter was better :)
Glad you liked the banter, Jen . And of course, the banter comes packaged with a stunning hot air balloon flight!
Fantastic experience: That was amazing. We were completely enjoyed. All of staffs were nice and friendly. Brilliant. Thanks
Thanks so much, Ayane! We're thrilled to hear you enjoyed your morning .
Fantastic experience: Incredible experience. Professional and friendly crew and absolutely stunning views. Thanks especially to Brownie, Bib and Brian.
Thanks so much, Rosie! We're thrilled you enjoyed your hot air balloon experience with the team.
Fantastic experience: Perfection is the only word to describe the most amazing experience!!!! From the moment we were picked up at our hotel until we were dropped off...Absolutely a "WOW" memory.
We very much appreciate the fantastic feedback, William. Thanks for flying with us, and we're thrilled to hear you enjoyed your hot air balloon experience. ✨
Fantastic experience: thanks for a wndorfultime! I had a great time with my son and my parents. Mr TOMMY was a so gentle mam and I thougt that I should be like him actually in my job. Actually I had a greatest time here. thanks a lot!
Thanks very much for the kind words! We appreciate the wonderful review, and thanks for flying with us.
Fantastic experience: Amazing experience. Great friendly staff. Rob and Bob were so helpful. Taking all care for safety and keeping engaged throughout the activity. Highly recommended.
Thanks very much for joining us, Krunal Mistry!We're happy to hear you enjoyed your experience with the team, and appreciate the recommendation!
Fantastic experience: Great morning with Josh, Tory and Susie. Josh was a great pilot, manoeuvred the balloon with ease even though the conditions were difficult. All the team were really friendly, and felt very safe throughout.
Thanks so much, Natalie! We appreciate the wonderful comments, including the shout out to our fantastic team members✨.
Fantastic experience: I joined it with my friend. We had amazing experience here ! Brownie is an entertainer!! He makes us happy and excited!! Thank you so much. I hope to see you again.
Thanks for joining our hot air ballooning experience, 松田治紀. We appreciate your great review!
Fantastic experience: Brownie, Bob and Suzie were amazing! So hospitable, funny and knowledgeable! Great experience!!!!
Thanks for the great review, Pam. And we also appreciate your nod to our staff who shared the morning with you.
Fantastic experience: We were met by Brownie at the pickup point in Mareeba and he took us to the launch site to meet Bob the pilot and Nathan his ground crew. They were all amazing. Full of positivity and made this adventure so memorable! Very grateful to celebrate my 50th birthday with such a spectacular experience.
Happy birthday, M ZF! Thanks for celebrating your 50th in style with us, and we're very happy to hear you enjoyed a memorable morning with Brownie, Bob, and Nathan. We appreciate the wonderful review!
Fantastic experience: I had a little anxiety during my first overseas trip where I hardly understood English, but the Japanese staff kindly explained everything to me, and the other staff were also wonderful. I was able to enjoy my experience safely and comfortably until the very end!
Thank you for the great review! I am very happy that we could be involved in your first overseas trip. I hope you have many more wonderful trips in the future!
Fantastic experience: beautiful scenery, a wonderful morning with experienced staff
THanks so much for flying with us, Tai-Yang Hsu, and leaving your 5 star review!
Fantastic experience: A wonderful experience for our first time. Hannah and Frank are amazing.
Thanks Mick! We're thrilled you had memorable introduction to hot air ballooning!
Fantastic experience: The experience at hot air balloons cairns was amazingly awesome .Thank you for one of the best experiences in my life . Thanks Frank, Kind regards Aadvik and family
Many thanks for your review, Aadvik! We're thrilled you and your family enjoyed your hot air ballooning experience with Frank and the team.
Fantastic experience: Absolutely magnificent experience. Highlight of trip! Wonderful commentary humour included. Thanks to the whole team.
Wonderful to hear! ☺️ Thanks for joining us, Paul, and we appreciate the fantastic feedback
Fantastic experience: Such an incredible experience! Brownie has the best banter and Nathan is super attentive, what a way to start the day!
Thanks for the great review, Cherry! We're happy to hear you enjoyed your morning with the team, and Brownie and Nathan looked after you.
Positive experience: Hannah and Frank very cool nice people. Very enthusiastic and educated us largely on hot air experiences as well as the land we travelled over.
Thanks for flying with us, Clara, and we appreciate the wonderful feedback!
Fantastic experience: Beautiful experience! The crew were all very friendly and accommodating. I watched the sunrise with my amazing tour group! Seeing wallaby in the brush was amazing!
Fantastic to hear, thanks so much Heidi! We appreciate the great feedback
Fantastic experience: Had an amazing experience with my family flying with Hot Air Balloon Cairns. The great experience started upon the pick up by Brownie in his minibus. Boy was he funny! He kept us entertained throughout the journey to Mareeba! Pilot Bob did an amazing job with his expert maneuvering of the balloon and ensured safety to all. He shared many wonderful insights while piloting the balloon. Roy took some amazing photos and assisted in the preparations and packing. All in all, the team deserve a perfect 5-Star recommendation!
Thanks so much for the wonderful feedback, Stan! We appreciate the shout out to staff, and are thrilled you enjoyed your hot air balloon experience with us.
Fantastic experience: Great part of our Honeymoon, truly a great experience. We did a private basket, it was very intimate and beautiful. We have gone ballooning in Mexico, US, Italy, and now Australia, and this operator was no disappointment. The tablelands were amazing to see in the early morning.
We appreciate the wonderful review, Chris. Thanks for joining us and sharing your experience!
Fantastic experience: This was an amazing flight. Josh, Brownie, and Susie were wonderful. Highly recommended!
Thanks very much for the wonderful review, Susan! We're happy to hear you enjoyed your hot air ballooning experience.
Fantastic experience: Loved Frank, Roy, and Hannah as our balloon crew! Frank loves balloon flying and it’s incredibly apparent! Roy broke some large bush branches for us so we don’t get hurt while we deboard. Hannah took care of us every other step of the way. The crew worked so well together, they were like a family. Highly recommend this experience, specifically with this crew.
Many thanks for flying with us, Rachael! We appreciate the wonderful review, and have passed on your positive comments to the staff members mentioned.
Fantastic experience: We went with my husband to celebrate our anniversary, the experience was incredible, the team that was in charge of the activity Suz, Brawnie, Hitochi, Brian and Bob were simply friendly and attentive at all times, they highlighted the teamwork they do and how They include you in the entire process of disassembling the balloon, at the end they surprised us with champagne and some snacks. The only thing they should improve is the quality of the photos, almost all of them were blurry.
Hi Diana, thanks for your wonderful review, and particularly for the mention of specific team members - it allows us to share your positive comments with the staff on the day. Thank you also for the photos feedback, which we'll follow up on.
Fantastic experience: Right from the get-go, Brownie welcomed me as our bus driver, and I could tell it was going to be an awesome experience. He was super informative and had a great sense of humor. When we reached the launch site, Brian and Frank were there preparing the balloon. The three of them together were a riot, making everyone feel at ease and pumped for the adventure. We had our safety briefing, then soared up into the sky. The views were incredible, especially watching the sunrise! Frank was full of information about what he was doing, providing commentary about the area, pointing out wildlife, and keeping us entertained. The whole flight process was unbelievable, a must-do experience. Frank was a fantastic pilot! The landing was smooth, and after packing up the balloon, enjoying some wine and nibbles really topped off the trip. Massive thanks to Frank, Brian, and Brownie; this experience will stay with me forever.
Thanks so much, Kate! We're thrilled you enjoyed your experience with the team, and appreciate you taking the time to share your fantastic feedback.
Fantastic experience: Absolutely awesome!! Friendly staff and very informative. Great morning seeing the sunrise from the serenity of the air. Fun to help pack up the balloons and enjoy some banter and drinks and nibbles after. Highly recommend.
Thanks for joining us, Alison, and for taking the time to leave your wonderful 5 star review!
Fantastic experience: It was my second hot air balloon experience in a year. Just as moving as last year, if not more, with different scenery and friends compared to last year. I recommend it not just once, but as many times as you can.
Thank you for sharing your wonderful experience! We are very happy to hear that your second hot air balloon experience was even more impressive than the first. We look forward to having you visit us again and again!
Fantastic experience: It was undoubtedly the best experience of my life! Friendly staff and thoughtful attention. The majestic views of Australia and the sunrise were truly beautiful. When we landed near the houses, the local people and children who happily waved at the balloons were really cute and warmed my heart! The balloon packing process was also quite an interesting experience. It's amazing how such a big balloon can be packed into such a small bag! The pictures and the staff's smiles were great.
Thanks so much, Anko! Your comments brought smiles to our team, and we're happy to read your wonderfully positive comments about your morning with us!
Fantastic experience: Brian was underrated, amazing trip with very funny and kind people.
Thanks for the great review, Magz! ✨
Fantastic experience: We had a fantastic morning in the balloon with Frank. Thanks also the Brian, Brownie and Des for treating us like Queens.
Fantastic experience: An unforgettable, must do experience. Frank Tony and Brian took the best care of us and made the whole trip fun, entertaining and made us all feel calm and safe (even those worried about heights). Turning into the take off field and seeing the balloons warming up, glowing the in the sunrise, was magically and as we rose above the ground with the sun coming up we felt a sense of awe. Frank was not only an excellent and experienced aeronaut but also gave us lots of interesting information about the local area - what we could see on the ground, the history and answering all our questions. Brain and Tony met us back on the ground and their witty chat made for a fun pack up and explore of the ballooning equipment and drinks and breakfast after the flight. Beyond the flight the Hot Air team were great at communicating and very quick to respond to any emails and photos of the flight were shared within hours. THANK YOU to all the team, what a morning!
Thanks so much, G Bark! We appreciate the wonderful feedback, and love to hear that you enjoyed your morning with Frank, Tony and Brian. It's reviews like this that make us smile, and provide a great statement of what we aim to deliver.
Fantastic experience: We shared a Hot Air Balloon experience with our pilot Bob and crew Joe and Suzie! Perfect weather and experienced commentary, we had a fantastic time full of jokes, good views and better company. 100% would recommend to anyone. Thanks again for the experience of a lifetime!
Absolutely delighted to hear you enjoyed your balloon journey, Danijella! Bob, Joe, and Suzie truly enjoy sharing the skies, stories, and a good laugh with our guests . So glad you had the perfect weather to complement the experience . Thanks for recommending us, and we hope to have you aboard again for more scenic adventures!
Fantastic experience: We had the most amazing time! Such a well organised process. We were picked up at the exact prearranged time and taken to meet the main bus which then took us to the hot air balloon departure location (after a quick toilet and coffee stop). Watching the balloon set up and inflation was fascinating! They then helped us into the balloon and off we went for a lovely relaxing and enjoyable flight. We then enjoyed the experience of landing and got to help pack up the balloon and basket. This was followed by some bubbles or a juice and some tasty snacks. We were then taken back to meet our connecting bus and dropped off to our hotel. I highly recommend the experience! Exceptional knowledge of the area and so informative. Thank you for helping us celebrate our anniversary.
Wow - thank you for top review, Ainslee! We're thrilled you had an amazing anniversary celebration with us, and of course, congratulations! It's fantastic to hear that you found the entire process well-organised and enjoyed both the pre- and post-flight experience We're honoured you chose us for your special day and appreciate your hearty recommendation. Thanks flying with us! ✨
Fantastic experience: I got a nice time because of this tour!Brian.Frank and Brownie are very professional and kindly. Thank you for bringing us a happy and safe hot air balloon trip☺️☺️☺️☺️
Thanks for the fantastic review, 邱妍蓁! Thrilled to hear you enjoyed your time with Brian, Frank, and Brownie . Our team always aims for safe and joyous balloon adventures . We're elated to have added to your happy memories!
Fantastic experience: The crew was very jovial throughout and it was clear that everyone thoroughly enjoys what they do. Smooth flight with Bob and great driving, jokes, and tourist recommendations from Joe. Thanks for the beautiful and memorable experience!
Thanks Brian! So glad you felt the good vibes from Bob and Joe. Smooth rides and good laughs, that's how we roll! Hope to see you again. Cheers for the memories! ✨
Fantastic experience: It’s my best day in Australia! Thank you every staff!
Fantastic experience: My husband and I recently had the pleasure of embarking on a hot air balloon journey in Mareeba, and despite a minor setback due to weather conditions, the experience turned out to be absolutely phenomenal. We were fortunate enough to have a team of exceptional staff members who went above and beyond to ensure our adventure was nothing short ofextraordinary. First and foremost, I must commend Driver Brownie for his exceptional skills in ensuring our safety throughout the journey. Not only was he a safe and cautious driver, but his friendly and generous nature made the entire trip even more enjoyable. Brownie's witty sense of humor and his ability to connect with tourists from around the world added a delightful touch to our journey. Pilot Frank, our guide during the hot air balloon ride, was another standout member of the team. With his extensive knowledge and expertise, Frank ensured that we felt secure and well-informed throughout the entire flight. His explanations on how the balloon operates were both educational and fascinating, and he warmly welcomed any questions we had. The interaction between Frank and Brownie was not only enjoyable but also provided us with insights on how the ballon works and how to collect the balloon after landing. In addition to Brownie and Frank, we must also acknowledge the contributions of Roy, who assisted us during the balloon collecting and refreshment section. Roy's humorous and helpful demeanor added an extra layer of enjoyment to the experience. The seamless cooperation between the staff members ensured that we felt safe and well taken care of at all times. Above all, the entire staff exhibited a level of friendliness and warmth that made them the most incredible guides we have encountered during our time in Australia. They consistently went the extra mile, helping us capture memorable moments with complimentary photos and ensuring our overall comfort. Brownie, Frank, and Roy truly made us feel like valued guests, and their attention to detail and genuine care made our hot air balloon adventure a highlight of our honeymoon. In conclusion, our hot air balloon experience in Mareeba was nothing short of extraordinary, thanks to the exceptional staff who made it all possible. We highly recommend this experience to anyone seeking a memorable and exhilarating adventure. Our heartfelt gratitude goes out to Brownie, Frank, and Roy for their outstanding service and for creating an unforgettable experience that will remain etched in our hearts for years to come. Warm regards, Couple from Hong Kong
Thanks so much! We really appreciate the warm review and particularly the mention of individual staff members who contributed to making your morning so memorable. We've already shared your fantastic feedback with them, and across the wider team. We wish you all the best for your future , and thank you for including us as part of your celebration on your honeymoon! Warm regards, the Hot Air team.
Fantastic experience: What an amazing experience my husband and I just had with #HotAirBalloonCairns. Our early morning start did not deter us from a spectacular time on the Hotair balloon with Neil our pilot. When we returned to earth, we received a breakfast with champagne from Frank, who explained some interesting tales. Not forgetting our very funny and entertaining driver and host Brownie. He had us laughing all morning. Thank you to the team for an incredibly thrilling morning! We look forward to seeing the free photos which are also included. This deserves more than 5*s!
Hey Steve! So thrilled you both had a blast with us. Neil, Frank, and Brownie are quite the trio, right? Can't wait for you to see those photos. See you up in the sky again soon! Cheers!
Fantastic experience: Unique experience for my kids. Bob , he was very professional and interesting guy. Worth to try.
Thanks so much, Zhengchi Liu! We're happy to hear you enjoyed your morning with Bob and the team.
Fantastic experience: I had an amazing time! The scenery was incredibly beautiful, and I was able to create special memories. All the staff were kind, and it was great to toast with champagne at the end!
Thank you, Rina Kinoshita! We are very happy to receive your wonderful review. We're glad to hear that you enjoyed your experience with our team and have great memories of our time together.
Fantastic experience: Okonomiyaki〜! The driver, host, crew, and pilot, who are all Hanshin Tigers fans, have great teamwork and wonderful hospitality! The view is, of course, amazing. The activities after takeoff were also fun!! Please let me know how to download the tons of photos you took!! See you again!
Thank you for participating in the hot air balloon experience . The whole team is very happy to hear that you had a wonderful morning. Normally, we will send you a message with a link to the photo after the experience, but if you have not received it yet, please contact the office directly.
Fantastic experience: Fantastic tour by Tony and Captain Josh. Tour guide Tony has nice sense of humour, as well as full of kindness. You will be satisfied with a nice sky tour and wonderful photos.
Thanks for flying with us, 大樹加藤. We're happy to hear you enjoyed your morning with Tony, Josh and the team.
Fantastic experience: Excellent experience! Brownie and Bob were fantastic!
Great to hear, thanks for joining us Susan!
Fantastic experience: I was very pleased with their service in terms of staff, operations and knowledgeable. Great thing to experience.
Wonderful to hear, thanks so much Shobhi! We appreciate the kinds words, and of course, thank you for flying with us!
Fantastic experience: Really cool experience. The staffs are the best people I’ve met. Thank you all for the amazing experience.
Thanks so much for joining us for a hot air balloon experience! We're happy you had a wonderful time with the team.
Fantastic experience: Absolutely brilliant morning!!! Awesome team!!! Frank is a fabulous pilot, with Susie and Brownie providing the light hearted entertainment !! Highly recommend :-)
Thanks Kim! We're thrilled you enjoyed your morning with the team, and appreciate the wonderful feedback.
Fantastic experience: Absolutely fantastic trip!! Highly recommend everyone does this trip! Great operators/tour guides and beautiful scenery!!
Wonderful to hear, thanks so much for flying with us, Britt!
Fantastic experience: Had the best experience, Josh, Nathan and Hitoshi were very friendly and informative, it was my birthday on the day of our flight and our honeymoon and I must say it was definitely a major highlight. Would highly recommend Josh as a pilot and Hot Air Balloons for one hell of an adventure
Thanks so much, Taneeka, and happy birthday AND congratulations - what a wonderful way to celebrate, and we're honoured to have shared your celebrations
Fantastic experience: Great experience for the first time, on time for the start, and pleasure and so entertaining for all staffs on board. Thanks
Fantastic experience: It was the best air trip ever! toshi,josh,bran,all you guys are so amazing!!! thanks:) you have to get up really early, but it's worth it! after the air tirp, you can drink delicious champagne. (Depending on what kind of people ride together, their impressions may be different...lol)
Thanks so much, 住田帆菜 ! We're very happy you enjoyed your experience, and have shared your kind words with your team.
Fantastic experience: Very fun. Very kind and humorous all staff of us. Thank u
Glad you could join us and find our experience memorable - thanks for the wonderful review!
Fantastic experience: What a great morning. I was so scared but managed not to sh... Myself or cry. Tony was fantastic and our pilot Bob only so so. Lol only kidding. These guys are fantastic and I definitely recommend using them ever if you're afraid of heights. 5 stars boys, that was great
That truly made us laugh, Dianne! Many thanks for flying with us, and we're thrilled you had such a positive experience. Even with Bob! (He will be chuckling at your comment)
Fantastic experience: Josh and Tony were wonderful guides and hosts. A real bucket list tour to do with a local flare along the way. Can not recommend enough and a great asset the crew and guides are to the business.
Much appreciated, Carla, and thanks for taking the time to leave a valuable comment. The team indeed work hard to deliver exceptional service, so feedback like this is fantastic to be able to share.
Fantastic experience: Amazing experience of flying above the beautiful city of Cairns. Our hosts Tony and Bob were excellent and very friendly too. Got some great images of sunrise and many parts of the city. Must do activity in Cairns.
Wonderful to hear, Prasad. Thanks for joining us! For our future guests, I imagine you are referring to the township of Mareeba, rather than the actual city of Cairns. We depart from Cairns, and fly on the Atherton Tablelands around Mareeba. Regardless, we absolutely agree, the views are fantastic at such a special time of the morning!
Fantastic experience: Balloon ride was incredible, crew made the experience unforgettable! Big thanks to Tony, Brian, and Bob for making our experience so wonderful. They all clearly know what they’re doing & have a great time while doing it!
Thanks so much, Eleni! It's always wonderful to see staff mentioned by name, and we very much appreciate the wonderful feedback
Fantastic experience: It was my First hot air balloon ride , I had a wonderful time. Hot air balloon cairns was a very good company, strongly recommended. Tony ,Markel, Suzie and everyone else were so professional.
Great to hear, and thanks for taking the time to leave your great feedback for our team, Cynthia!
Fantastic experience: The price was definitely not cheap, and my family had opposing views, but I conveyed my strong desire to do it, and we participated as a family of four. After finishing the experience in the hot air balloon, I really felt it was worth it, even if I had to persuade them! If you have the chance, you must experience this!! It is worth every penny you pay!! I had one of the most moving experiences in my life, ranking it among the top three!!
Wow - thanks so much for your review, 中山あきのぶ. We're thrilled you enjoyed your morning, and appreciate you rating it as one of the top 3 things in your life! Thanks so much for sharing.
Positive experience: I participated in the hot air balloon tour provided by one of the world's largest hot air balloon companies, 'Hot Air Balloon Cairns & Gold Coast'. They picked me up from my hotel in Cairns city before 4 AM, and we traveled by bus. We ascended to an altitude of 700 meters. Along the way, we flew while descending in altitude, seeing mountains, fields, and forests, all the way to residential areas, and we even spotted a few wild wallabies. It seems like Australia's ballooning license regulations are stricter than in other countries, which is reassuring.
Thanks for flying with us and leaving your review!
Fantastic experience: The friendly staff, Tony, Bryan, and Captain Neil were all great. The hot air balloon launch took place in Mareeba, which is said to have many sunny days throughout the year, and even though it was cloudy in Cairns when I went, it was sunny in Mareeba. The flow of the tour was as follows: Picked up at the hotel → Explanation during the trip → Restroom break in Mareeba → Boarded the hot air balloon → Landing → Everyone helped clean up → Toast with champagne and orange juice → Disbanded at the Skyrail Station. The hot air balloon uses a burner above, so it’s safe, but wearing a hat is advisable. Also, since we land in areas with grass and plants while cleaning up, it's good to have long pants or tights. Overall, it was a very enjoyable tour, so I highly recommend it!
Many thanks for flying with us! We appreciate the wonderful 5 star review and kind words.
Fantastic experience: It was an accident that rarely happens, and I was wondering what would happen, but they changed my reservation for the next day, and I was able to experience a wonderful journey in the sky. Waking up early for two consecutive days was tough, but it turned into an even more emotional and enjoyable memory. Tony and his wonderful companions did a great job. The photo service is also good. I can't convey it all with my poor photos. Please make sure to join the tour and experience the emotions.
Thank you so much for waking up early again, Yuko-san! We appreciate your efforts and are happy to have you flying . Tony will be happy to hear that you enjoyed his customer service and the whole team will also appreciate your recommendation .
Fantastic experience: We had such a wonderful experience! Joe and Neil were exceptional. Highly recommended.
Thanks for sharing your wonderful feedback, Vanessa! Joe and Neil will be thrilled.
Fantastic experience: Fantastic morning with this company. They are very profession, helpful and a whole lot of fun. We'll book another flight soon with our next guests.
Hey Graham! Thank you so much for taking the time to share your fantastic morning with us! We're thrilled to hear that you had a great experience. Our team takes pride in being professional, helpful, and ensuring that our guests have a whole lot of fun! It's wonderful to know that you enjoyed your time with us so much that you're already planning to book another flight with your next guests. We can't wait to have you back for another incredible adventure. See you soon! ✨
Fantastic experience: We had an awesome experience. The team Frank,sussie and Joe were superb and shared a lot of information. This is worth every bit of it. Highly recommended
Thanks so much for leaving a review, Nirav. We're thrilled to read you enjoyed your morning with our team!
Fantastic experience: The hot air balloon was an amazing experience! Great views, Josh was very knowledgable and made us feel safe and gave us great things to look at. The morning champagne and quiche was delicious!
We're thrilled to hear you enjoyed your morning with Josh and the team, Kiran. Many thanks for taking the time to leave your 5 star feedback, and we're glad you enjoyed the post-flight celebration.
Fantastic experience: Bob is a comedian by day and balloon pilot by night.. sort of. A fantastic experience with colour commentary of the surrounding Mareeba area where we were “gone with the wind”. Props to the team Joe and Suzie for keeping the operation going from the ground we managed to stay above dry land for 1 hour and 16 mins. This was an experience to remember and the views were incredible. Thanks guys!
Thanks for the glowing review, Paul! Bob's humour combined with his piloting skills truly makes for a unique balloon ride . We're glad Joe and Suzie made the ground operations seamless. Thrilled to hear you enjoyed the views and the journey over Mareeba . Here's to many more unforgettable experiences! ✨
Fantastic experience: What an incredible experience Joe was a great organiser/bus driver. Then Bob who flew us and Brian were amazing. So worth it don’t hesitate book this experience!!
Fantastic to hear, thanks Julie! We appreciate the wonderful 5 star ⭐⭐⭐⭐⭐ review and have shared this with Joe, Bob, Brian and the wider team . Glad your experience was amazing . We look forward to having you onboard again ️!
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