Flight Centre Morayfield

Fantastic experience: We've booked with Flight Centre Morayfield twice now and have been thoroughly impressed both times. Craig and the team are prompt, professional, helpful, and clearly experienced. From start to finish, they were customer-focused and made the whole process easy and stress-free. Their service has been exceptional, and we would heartily recommend them to anyone planning to travel.

Fantastic experience: Leanne at Flight Centre has arranged numerous trips around the world for me and on every occasion things have gone ever so smoothly. She gives superb advice on travel and accomodation.

Fantastic experience: Just booked our first holiday at Flight Centre Morayfield the service was amazing. Leanne was awesome and very helpful, gave us heaps of options and took her time to make sure everything was perfect. Made booking the trip so much easier. Will definitely come back for our next holiday plan. Thank you Leanne!

Fantastic experience: Nice staff and always helpful

Fantastic experience: There is only one way to describe my experience with Flight Centre and Leanne Malik, and that is "Awesome"!

Fantastic experience: I was privileged enough to score Tarn as my travel consultant, she was exceptional. After having some trouble with another travel consultant (a different flight centre location), I decided to try my luck at another centre. It made a world of difference. She was extremely helpful. From her friendly demeanour, her helpful tips and her ability to turn travel fantasies into reality. I set an ambitious itinerary spanning over various countries with a solid amount of flights (domestic and international) aswell as trying to co-ordinate this with car hire in multiple countries. She was able to lock everything in with perfection. All flights and bookings were organised as to maximise efficiency but also not illicit rushing or panic. She truly went above and beyond (I'm talking multiple printed itineraries containing all travel information in individually labelled folders that helped break down the trip into easy to digest sections as to not overwhelm or over complicate). I will only be seeking Tarn's services from now on when it comes to future trip planning. I can not thank her enough for doing all the work that ensured my trip went exactly as according to plan.

Negative experience: Obviously didn't listen to me when we discussed on phone and even when I replied to email asking for corrected details following email had same incorrect issue.

Fantastic experience: I cannot recommend Molly from Flight Centre, Morayfield highly enough. I had already done most of the legwork myself, finding cheaper airfares, accommodation, insurance, etc for our trip to Europe than had been recommended to me by another travel agent, but I decided to also get a quote from Molly, to see if she could achieve a better price. To my surprise, her price WAS better! What really impressed me was that rather than try to sell me alternative package options more readily available to Flight Centre, Molly worked with me and sourced the same (or very close) options I had chosen, to ensure we stayed within our strict budget!! Thank you, Molly!!

Fantastic experience: Courteous and helpful without any reproach, especially when we had to cancel an overseas trip due to unexpected illness. However, not happy with the travel insurance. We cancelled as soon as we could, and these people took a chunk from the insurance for no reason but sheer greed. The refunds take months to get through. The thing is. If we pay anything to anyone, then they are responsible for the refund, it is not up to the customer to chase, because we do not deal with them. But, it is just too common when it comes to returningany goods or services.

Fantastic experience: Thank you for your outstanding service and thank you very much to Leanne for your lovely manner and helping us make a holiday booking.

Fantastic experience: Flight Centre Morayfield was wonderful, our agent Karen was amazing, she took the time to ensure everything was perfect for celebrating my wife’s upcoming birthday holiday this July. Make sure you go and see Karen when planning your next holiday she is simply the best 10/10

Fantastic experience: Had fantastic service from Leanne at Flight Centre Morayfield. There was nothing to hard for her doing a booking of five for us and We would definitely go to her again. Update on follow up service: Leane has gone over and above to help in so many ways and I would definately recommend her for any holiday or trip planning. Thanks Leanne ❤️

Fantastic experience: The staff at TC Morayfield are always a pleasure to deal with. Service is efficient and exactly what I ask for. I have booked national travel including flights, accommodation & hire cars on numerous occasions and international travel several times now with no issues. Will continue to utilise this team for all my travel in the future.

Fantastic experience: I live in Echuca Victoria, I went to Flight Centre in Echuca and got no help what so ever. My friend went Flight Centre in Morayfield QLD and spoke to Leanne. Leanne has been so helpful with finding us a holiday of our dreams. Thank you

Fantastic experience: Hi We were lucky enough to have Leanne Maik organise our holiday to Europe and the Greek islands. It was a lot of work and she did it with ease. We felt at ease before we came and everything is running smoothly. Thanks floral that center Desley Parker

Positive experience: It was a pleasure to meet Leanne & discuss my flights. I am looking forward to my holiday. Thankyou.

Fantastic experience: Highly recommend Molly. She has helped us plan numerous trips and all of them have run smoothly. Nothing is too much trouble for her. She is definitely our families go to. Thank you Molly ❤️

Fantastic experience: Great service with Craig at all times

Fantastic experience: Booking our cruises today were a breeze with Leanne at the Morayfield store. Thank you for your attention and thorough information. Highly recommend this outlet.

Fantastic experience: I highly recommend Craig at Flight Centre. Very professional and helpful and made booking our cruise very quick and easy.

Fantastic experience: Had a fantastic experience with Molly from Morayfield. She was super patient and helped us figure out travel plans as we weren’t too sure where to go. She also helped us get the best price on flights, including price-matching an airline’s website! Very happy with the service.

Fantastic experience: This is our second trip organised by Flight Centre in particular Craig Watson and Kiristen Rankin and honestly it's been the easiest and best experience. Both Craig and Kristen were always on top of the travel requirements, bookings, flight changes , sundry details all of which were communicated to us in a timely manner. As a result the preparation for our travel needs was easy and we felt reassured that all was taken care of. We have more trips planned in the future and are using these consultants in the future

Fantastic experience: Excellent work by Molly. She quoted very quickly and considered all our needs & wishes. Have been with Flight Centre for 25 years and this is why.

Fantastic experience: Molly helped with my flights today and was brilliant.. took me down from a very stressful situation using vouchers to a very simple process..

Fantastic experience: Just booked through Molly at flight centre morayfield, quickest and smoothest booking I've had so far! Thank you!

Fantastic experience: As a solo female world traveller, Flight Centre, provides me with - prompt service, affordable holiday deals, friendly staff, peace of mind and security. Flight Centre is a travellers dream with its one stop shopping i.e., hotels, flights, day tours, travel insurance, transfers and currency conversion. What more could a solo female traveller ask for. I would not go anywhere else.

Fantastic experience: Great service, all requests responded to promptly and accurately.

Fantastic experience: I would like to say thank you to one of the staff members Jessica Bowling. Is are good service and good personality.

Fantastic experience: Great

Fantastic experience: My sisters and I have planned most of our holidays in the past couple of years with Craig, and couldn't be happier with his knowledge and expertise.

Negative experience: I didn’t find it an experience that was inspiring or that filled me with confidence. The travel agent told me the same story twice on why there was no progress within 3 weeks then sent me links to their website to say look through these. I could have done that from the beginning if I had wanted to organise it myself. Probably won’t go back there.

Negative experience: Leanne Maik - at a minimum, you should respond to questions without having to resend them more than 2 two weeks later, and you should advocate for reasonable outcomes within the booking conditions, and it would be nice to be told how much something will cost! Not good - I had such a great experience with Anthony Potter and handing over to Leanne after he left has been awful.

Fantastic experience: From start to finish, great service

Fantastic experience: Craig was amazing. Threw so many changes and curve balls with our overseas journey, as we were pretty much going everywhere Nothing was an issue. Highly recommend

Positive experience: Such an easy process booking flights with Craig! I am so glad I went with flight Centre than trying to do this all on my own.

Positive experience: Went on a Sunday and only two staff. They were somewhat knowledgeable but only found the same flight I had found myself cheaper online. No additional perks for using them, just pay more money for them pressing search.

Fantastic experience: Leanne was very friendly and helpful.

Negative experience: Rude no one approachs you they just stare lol weirdos

Fantastic experience: allways have friendly service and our travel needs are looked after well.

Negative experience: canceled my flight due to all covid cases at brisbane Airport, Flight center would not refund me

Fantastic experience: I was served by Leeanne and she was wonderful and found exactly what I needed. I know that I will be going back to that Flight Centre at Morayfield for any future needs that I may have. I sincerely recommend them.

Negative experience: What a terrible travel agency with absolute ignorant staff. I walked in tonight the 15th February 2024 to book a multi leg trip with accommodation. I stood there for a while and there were two staff. Some guy with greying hair and a scowl on his face and a younger woman both working and seated with customers, facing the front of the shop. Neither one acknowledged us. Another girl at a separate counter who wasn’t booking staff, could see we were uncomfortable with the lack of even a nod or a hello, would you like to book? We will be 15 minutes or 30 minutes. These two flight centre staff were pure ignorance personified. To them I say if you don’t want to do your job, get lost and work elsewhere. So,where that has no customers where the pair of you dont creep them out with your nasty ignorance. Anyway, I told the other non flight centre girl that I wasn’t happy with their ignorance and I’ll find another travel agency. Will make sure I see one of flight centres competitors tomorrow to book our family’s holiday. And as for flight centre as a company, you have just blown it. Myself and my family will never set foot in one of your stores again. That’s how I and many others deal with your ignorant staff and non existent customer service. If I could give zero stars I would have. And by the looks of your poor ratings compared to other travel agencies, it’s time you close shop and go out of business.

Negative experience: Frankly, I am not impressed. Twice I tried to ring the Morayfield office, and was cut off because no one could take my call. The next time I tried, I was redirected to the Gladstone branch, and the person I spoke to promised to send "An immediate email" to Leanne at Morayfield telling her of my call and request. Leanne states categorically that she never received such an email. Meantime I am here tapping my fingers in frustration. Unfortunately, you do not have a closer branch (I live near Kingaroy) so cannot voice my frustration in person.

Negative experience: While I would like to make a better review because I feel this is a bit harsh. I gave them this as their service that I have received has been nothing but poor. I am trying to put together a trip for 13 of us, this trip would be worth nearly 40K I asked for prices and want to get it done and dust within the month. It has now been 4 wks. since emailing (5 times) and making an app, then rocking up, to still be waiting. We have decided to go elsewhere, I would hate to be waiting for them to get back to me if I was stuck on the other side of the world.

Fantastic experience: Thank you so much Molly Beazley for your patience and assistance in making my booking experience hassle free.

Fantastic experience: Called into the centre and was looked after by Molly.Found what I was looking for in a flash.No fuss and nothing was to much trouble. Everything printed out for me and conditions are better than on line. I will be doing more business here.

Fantastic experience: Booked my trip to Ireland and Scotland with Ashley Duus at F/C Morayfield FANTASTIC service and attitude by Ashley great workmade booking soo easy thanks Ashley

Negative experience: I would never again book a holiday through Flight Centre following our recent trip. Very vague booking references provided for activities booked even after numerous requests for further detail, incorrect details provided, poor support while overseas and lack of assistance in general following booking of trip.

Fantastic experience: Booked a month in Japan through Glenda. Her expert knoweledge and customer service capability allowed us to get some of the best deals and definitely removed ALOT of stress we had from planning. She is a proffessional and is a must see if you are planning a holiday. Thanks again Glenda.

Fantastic experience: We recently booked a month away in Japan through Glenda. We tried to begin planning our trip ourselves initially and if felt like a full time job and added so much stress. Booking through Glenda was the best decision we made for our holiday, she made the whole process simple and stressfree. She is incredibly knowledgeable even about the more tricky things. We will be booking all of our future adventures with Glenda, we couldn't have planned this trip without her.

Fantastic experience: Craig organised our trip to Bangkok and some tours whilst there. It was smooth and he sought the best price for us. Thankyou Craig

Fantastic experience: Flight Centre staff have always done an excellent job organising my trips to the US to visit my daughter. Special thanks to Jess Bowling for her wonderful care and expertise in planning my latest trip.

Positive experience: Great service from this store, Craig’s always willing to help out with any problem (& I manage to find a few…)

Fantastic experience: Was an amazing holiday. Well organised and the half day trips were awesome. Had plenty of free days to do nothing or organise my own trips which were very easy to do. The locals were friendly and very welcoming. Do yourself a favour and book as soon as you a can. Loved it…

Fantastic experience: We have booked several trips with Molly. From simple flights to Sydney to multiple people on different flights to Europe to multi cabin cruises. You cannot fault the enthusiasm and skill she has is getting this done. She also has replied to every email and communicated every detail perfectly

Fantastic experience: We have booked several flights and cruises at Flight Centre over the years and always had great service. Takes the pain out of travelling.

Fantastic experience: Molly was delightful, professional, knowledgeable and very friendly. Nothing was too much effort. She followed up when she said she would and everything has gone smoothly. Thank you for your help very much appreciated.

Negative experience: Either hire more staff or organise a waiting area. It's ridiculous how your staff just likes to gas bag and waste time on people who aren't really trying to book a flight or holidays. Prioritise your time on people who are actually trying to book a flight or holidays and not on those who are just window shopping, ask this question first, do you have any intentions on travelling or are you just wasting our time?

Negative experience: They dont listen to you when booking flights and places you are staying

Positive experience: Craig Watson Flight Centre Morayfield...you gave done an amazing job in booking our accommodation to the Gold Coast and Sunshine Coast. The Hilton was great with its river views and proximity to shops and restaurants. We have just arrived on Mooloolaba and our apartment is beautiful with lovely sea views. Thank you so very much.

Fantastic experience: I have just been dealing with Karen at flight centre. She was super patient and very helpful which is exactly what I needed. Well played Karen. Thank you.

Fantastic experience: Thankyou Molly for doing such a good job with accommodating me with my flights and getting the best price for me at such a sad time. I really appreciate it

Negative experience: Flight centre disgusting service Today my wife and I are flying back from Canada to Brisbane and not only can we not sit together in the original extra legroom seats that we paid for we now have to sit between strangers in different locations thanks to Flight Centre, dropping the ball despite constant phone calls and emails weeks prior. We could never get a response from the email or return phone calls always had to go into the Flight Centre Morayfield shopping Centre, where the service was still zero They realise the error of their Waze and refunded the extra we had paid for the legroom, but it was too late to change seats, and they told us not to worry that we would be not separated and it’s never happens , Well it’s happened all because of Flight Centre never ever again will you guys get my business?

Positive experience: Booked a trip with them, they gave me wrong time for an activity. The company said they would give me a refund. both me and the company have emailed them to organize my refund but no response. It's been 4 months and I've moved from the area so can't do walk in. I've called but no pick up for over an hour, I've gone up the chain and they've emailed the store too but no response. Better off asking them for advice but not actually booking with them.

Fantastic experience: Leanne is the best!

Negative experience: My wife and I have been there twice in the last week. We waited 5-10 minutes to be completely ignored! I understand they were talking to people but to not even be acknowledged I believe is quite rude! And not very good customer service!

Fantastic experience: Glenda is absolutely amazing. We had 3 different holiday bookings to different destinations on the go and Glenda managed to navigate and advise on all 3 perfectly. We had pre covid travel credits and she spoke with airlines and hotels on our behalf to make sure we could use these. She always gets back to us in record time and no request or question is too hard. She is so kind, professional and knowledgeable in all aspects of booking your holiday. If you're looking for an agent who goes the extra mile to make sure you have everything you need, book with Glenda!!

Positive experience: Great staff. Glenda is a gem. Efficient service ,highly recommended

Negative experience: Went in there to ask for assistance booking hard to get tickets in Japan explained that it was a timed thing and sells out very quickly but the team member was just like well you try yourself and then give us a call which wouldn't work due to sell out but she didn't really understand. Glad I'm not booking my holiday with them. so unhelpful and treated me like I didn't know what I was talking about.

Fantastic experience: Exceptional service. Thankyou

Positive experience: Prompt service prices competitive

Negative experience: It's not even there

Fantastic experience: Hi Tarn, well we are back from our once in a lifetime holiday that you so skilfully put together! An eight week glob trot half way around the world should never be expected to not have at least a single hiccup as ours was no exception! We just wanted to thank you for your patience, the extra hours you put in and the love that you put into the itinerary that you created for us. We booked just after Covid and whilst the travel industry were experiencing a massive skill and experienced staff shortage you covered every corner and base! You are amazing at your job and are one that actually puts everything into it , you took the utmost of care. Thank you for delivering 110% and in making our holiday the once in a lifetime experience full of great memories! Thank you again Tarn, we will see you again.

Negative experience: Old women needs some customer training or pensioned off

Fantastic experience: Thanks to the team who’ve kindly helped me out with flight exchanges on busy days

Negative experience: I went in on the 16th of July which was a Saturday and spoke with Karen who was super helpful. However she told me she would have a quote ready for me by Monday, I emailed on Tuesday the 19th asking her if she yet had a quote ready as we wanted to book ASAP. It’s now the 25th and I still haven’t received a quote or response to my follow up email.

Positive experience: Excellent service

Negative experience: The staff at Flight Centre Morayfield are absolutely rude and disgusting especially the male staff I will never use them or even stepped foot in the store very ashamed of Morayfield Flight Centre Don’t even give them a rating at all

Negative experience: from standing at front of store for 5 minutes and not to be spoken to, to emailing a travel request and as of 2 weeks ago still has not received a response, to not being able to make a booking online(for whatever reason the website wouldn't let me), to ringing and being on hold for 10 minutes only to be transferred to a mailbox to leave a message to be told the mailbox is full, please call back later.. WILL NOT BE USING FLIGHT CENTRE

Fantastic experience: Kristen and Jessica are absolutely fantastic. Through covid cancellations, refunds, credits and re-booking, they have really provided a great service and made the process so simple. I hope they’re appreciated within the company because they deserve it.

Negative experience: I am very disappointed in the customer service I received from Craig Watson.I booked flights through flight centre during the pandemic.I have sent numerous emails to Craig to assist with my vouchers.I had to deal direct with airlines as I have received no response from Craig. Unfortunately I will not book through flight centre again as its so much easier to book myself.

Fantastic experience: Covid-19 came with a lot of uncertainties and border restrictions. The staff were on top of their game and ever ready to adapt to changes and to offer affordable options. Jess is my 5 star, she is simply amazing with her work. They will truly take you and back to your destination.

Fantastic experience: I booked a cruise today with Tarn Brown - she was very patient and offered some great advice - best of all, she found a great deal! All the team were great, and ever so friendly! Thanks for taking the stress out of planning my first post Covid holiday!

Fantastic experience: Great to deal with. The staff member named Kristen was nothing but helpful and amazing the way she has dealt with our travels. Highly recommend her and this store.

Fantastic experience: We recently re-booked a cruise that was cancelled due to COVID. Glenda was fantasic. She went out of her way to accomodate us. Overall a very pleasent experience. Glenda is a valuable asset to the company.

Fantastic experience: Awesome staff

Fantastic experience: Staff are amazing and helpful.

Fantastic experience: Staff friendly and understanding to inquiries

Fantastic experience: Always willing to help and work out exactly what you want

Fantastic experience: Carly was a awesome help nothing was to much trouble

Negative experience: Ripping Australians OFF by not refunding money, I am happy to change my review if you give full refunds to all flights booked but never took off due to COVID19

Positive experience: They did well with our booking

Fantastic experience: Always friendly and helpful staff... ✈

Fantastic experience: Thank you Emma for your professionalism and hard work when booking our work trips for us at Team Australia EMS. You are a STAR.

Fantastic experience: I found Ekaterina easy to deal with. She answered all my questions as I sent them to her, and there were quite a few. I would recommend her to all my friends if they are contemplating travel.

Fantastic experience: Jessika was incredible. My husband and I booked our 5 week blissful honeymoon with Jessika. She was beyond patient, listened to all of our wishes, dreams, budgets, timelines, ideas, and checklists. We had the most amazing trip through Europe and a super relaxing time in Thailand on the way home. We can't thank Jess enough and we will be calling her again for our next getaway and the next 10 after that. THANK YOU.

Fantastic experience: Ekaterina did a great job of finding us the flights we wanted at a price we could afford. Flights were good, nothing went wrong and we had a great time. We've booked with Flight Centre before, no problems and will do again. Excellent!!!

Fantastic experience: Ekat was amazing very helpful and knowledgeable, nothing was to much effort, we had an amazing holiday thank you

Fantastic experience: Jessika Streat went above and beyond. We had booked a Round the World ticket with Flight Centre and Jessika filled in all the other flights, car rental and accommodation. Everyone that we have dealt with, both Jessika and money exchange has been handled very business like. We have an ongoing problem with Virgin and she quickly offered to try and sort it out for us on our return.

Fantastic experience: Ekat helped us with our booking and we couldn't be happier. She helped us with our flights to get us the best deal. Wonderful customer service with helpful advice when we had questions. Will definitely be booking our next travels with your assistance. Thanks again.