Flight Centre

Shop 135 Beach Rd, 5168, Adelaide
Shop 135 Beach Rd
5168, Adelaide
+611300674103

Opening hours

  • sunday: 11h-16h
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-20h
  • friday: 9h-17:30
  • saturday: 9h-17h

As part of Australia's largest travel agency, Flight Centre Colonnades is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information.

Our comment from TraTraTravel about Flight Centre:

Flight Centre is a highly recommended travel agency in Australia known for its exceptional customer service and knowledgeable consultants. Customers consistently express their satisfaction with the friendly and efficient team who go above and beyond to ensure a seamless travel planning experience. Here are some highlights:

  • Expertise and Personal Touch: Many clients have praised consultants like Kirsteen, Ashley, and Lana for their extensive knowledge, personalized service, and genuine care for clients' preferences and needs.
  • Responsiveness and Communication: The team is commended for their prompt responses to inquiries, making the booking process stress-free and enjoyable.
  • Exceptional Problem Solving: Numerous reviews highlight consultants' abilities to handle complex itineraries, cancellations, and changes efficiently, alleviating pressure from travelers.
  • Warm and Welcoming Atmosphere: Many clients feel comfortable and valued, describing their experiences as friendly and welcoming, which adds to the overall satisfaction.

While the majority of feedback is overwhelmingly positive, a few customers have mentioned concerns regarding communication issues and specific instances of service that did not meet their expectations. However, the Flight Centre team actively addresses feedback to continually enhance their services. Overall, Flight Centre stands out as a reliable choice for anyone looking to book travel with a dedicated and professional team.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Flight Centre: Reviews

4.4/5 (182 Reviews)
Malcolm Hayton 6 months ago

Fantastic experience: Ashley Jamieson is really great! Very friendly and super efficient. Definitely to be recommended, a real pleasure to deal with.

Flight Centre
Flight Centre

Thanks for your glowing review, Malcolm! We love to see how the team used their expertise and recommendations to take great care of your travels!

ian jordon 6 months ago

Fantastic experience: Kristeen is everything you could ever ask for in a travel agent, this young lady really goes the extra mile, no task is too big. A very big thankyou from myself and my wife for what you achieved, there are not enough stars to click on this page.WELL DONE

Flight Centre
Flight Centre

Thanks so much for this amazing review ian! We love to see how the team has gone above & beyond to share their expertise and personalise your trip for you.

Dave Clark 6 months ago

Fantastic experience: Very happy working tour out with Megan Thanks David

Flight Centre
Flight Centre

We love to see your 5 stars Dave, thanks for your review!

Christine Kruger 6 months ago

Fantastic experience: Megan has been very helpful with good advice and always reply’s promptly to any enquiries. Bookings have been great and I can recommend her 100 percent for anyone looking to travel in the future. Christine.

Flight Centre
Flight Centre

We love to see your 5 stars Christine, thanks for your review!

Lu Kealley 7 months ago

Fantastic experience: I have used Flight Centre for international travel for many years. Always helpful, efficient, trustworthy. Ashley Jamieson at Colonnades fits that ethos to a tee. She is mindful of my preferences and personal needs - never needs reminding.

Flight Centre
Flight Centre

Thank you so much for this amazing feedback, Lu! We're so glad to hear how the teams personalized service helped make your booking process so enjoyable and effortless

Wendy Paddick 7 months ago

Fantastic experience: Across 18 months I have been at first discussing and then booking and soon about to travel on 3 weeks' overseas holiday through Kristeen Peake. At all times I have found her to be skilled, knowledgeable, patient and willing to support me as she made suggestions and also made bookings for me, for the holiday. Emails are responded to promptly and at all times she has been personable, polite and thorough. I am one of the 'older' travellers and Kristeen has been highly respectful, sincere and accommodating when answering my questions. I recognise the knowledge she brings to the job as a traveller herself and thus her suggestions have been appreciated. I recommend Kristeen highly.

Flight Centre
Flight Centre

Thanks for your glowing review, Wendy! We love to see how the team used their expertise and recommendations to take great care of your travels!

tony h 7 months ago

Fantastic experience: Very helpful friendly

Flight Centre
Flight Centre

Hi tony, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking

Samantha Cooper 7 months ago

Fantastic experience: Ashleigh is an amazing consultant so so so helpful with the cancellation of our Bali trip. Ashleigh was on the ball with everything and worked very hard in getting our cancelled trip rectified. I truly hope these comments follow through to her supervisor. Cancelled due to Cyclone Alfred! Thank you Ashleigh

Flight Centre
Flight Centre

We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Samantha

Jo Pratt 7 months ago

Fantastic experience: Kristeen was absolutely amazing to work with! She patiently answered my hundreds of questions and was so understanding when I had doubts about what I wanted. No matter how many emails I sent, she always responded efficiently and with such a friendly, helpful tone. Her expertise and support made the whole process smooth and stress-free. I couldn’t have asked for a better travel agent—highly recommend!

Flight Centre
Flight Centre

Thanks for your glowing review, Jo! We love to see how the team used their expertise and recommendations to take great care of your travels!

stephen blakey 7 months ago

Fantastic experience: Very very. Efficient. Will definitely. Use in the future. Marnie. Was fantastic. !!!

Flight Centre
Flight Centre

Hi stephen, thanks so much for sharing this amazing review! We love to hear how they made each booking super efficient and pleasant

Carol Bradley 7 months ago

Fantastic experience: Lana has helped with planning two future trips overseas very effectively.

Flight Centre
Flight Centre

We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Carol

Matthew Cresswell 7 months ago

Fantastic experience: My wife and I have been greatly impressed by the service provided by Shirene Getsinger's of Flight Centre Colonnades organizing our trip to the USA, Canada , Mexico and the West Indies She pays great attention to details either large or small and is readily available to assist in completing required documentation and facilitating side tours offered by the travel companies. On top of all that she is very friendly and approachable person. We highly recommend her to assist you with your travel requirements.

Flight Centre
Flight Centre

Thanks so much for this amazing review Matthew! We love to see how your agent has shared their expertise and personalised recommendations for you

Helga Hale 8 months ago

Fantastic experience: Kristeen at Colonnades Flight Centre did a fantastic job of booking my husband and I on a fight to and from Sydney plus organising accommodation at the last minute due to a funeral we needed to be responsible for. She accessed the most reasonable fares and accomodation in the area that we needed to be in. Kristeen even gave advice on how best to get to our destination after landing. It certainly took a lot of pressure off of us. I would contact Kristeen again for organising further journeys.

Flight Centre
Flight Centre

Thanks so much for this fantastic feedback, we love to see how Kristeen has taken such great care of your trip to take the stress of this situation for you!

Kim & Carmen 8 months ago

Fantastic experience: We booked a European Holiday which included a cruise. Emily did a fantastic job. When we wanted to change a few things along the way, she did so with such professionalism & never disappointed us with her friendly service. We would not hesitate to recommend her to any future traveller. Thanks Emily, all the best from us, ✈️⚓️

Flight Centre
Flight Centre

Hi Kim, thanks so much for sharing this amazing review for Emily! We love to hear how her professionalism made your booking process seamless and trouble-free

Maureen 8 months ago

Fantastic experience: Megan is amazing replying immediately when contacted. She knows the travel business well. We have enjoyed many great holidays with her help over the years.

Flight Centre
Flight Centre

Thanks so much Maureen for sharing this great feedback for the team! We love hearing this

Shikasta Bhatia 8 months ago

Negative experience: I booked a trip recently and received poor or lack thereof customer service at the Flight Centre - Colannades. I was failed to be informed of or it confirmed with me that luggage of a certain weight incurs additional fees with the airline I travelled with; until I arrived at the airport. The Flight Centre should’ve carefully advised me of this and this is their responsibility, as suggested by the airline. I contacted the Flight Centre regarding this and the return call/s were not prompt. I organised via the airline in advance returning my luggage on the return trip, where I ultimately refused and opted against dealing with the Flight Centre. Having used the Flight Centre on many occasions over several years, the customer service skills and levels have lowered which I found to be amongst other things that they rush, are disorganised, unreliable, disinterested and lack professionalism (including leaving customers to sit in the store despite having arranged appointments). I won’t be using the Flight Centre again.

Flight Centre
Flight Centre

Hi there Shikasta, sorry to see you're not happy with your experience. Our team do work to ensure all booking details & inclusions, including luggage, are clearly advised at the time of booking. Prior to any payment being made, each customer is required to acknowledge and confirm their invoice advising these details, so this is where your included luggage limit will have been advised.
Regardless, we will be sure to channel your feedback internally with the team as appropriate.

Job Colwell 9 months ago

Fantastic experience: Very helpful and gave good ideas of ways to go about travel whilst in desired country.

Flight Centre
Flight Centre

We love to see this awesome review for the team, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Job

Jenny Rankin 9 months ago

Fantastic experience: While Emily was having her day off Kristeen helped me out. She had the same qualities as Emily, patient, knowledgeable and caring so thank you Kristeen.

Flight Centre
Flight Centre

We love to see this great review for Emily, and how she was patient and knowledgeable throughout your booking! Thanks so much for sharing, Jenny :)

Brown Matane 9 months ago

Fantastic experience: As i was grieving my dads passing Shirene from Noarlunga flight centre made it very much easy for me to attend my dads funeral with international flights connection etc Thank you very much Shirene Very much appreciated

Flight Centre
Flight Centre

Thanks so much for this fantastic feedback, we love to see how Shirene has taken such great care of your trip to take the stress of this situation for you!

Donald Urquhart 9 months ago

Fantastic experience: Kristeen is amazing. Highly recommend for anyone planning to travel.

Flight Centre
Flight Centre

Hi Donald, thank you for leaving such an amazing review about Kristeen! We really appreciate it.

janeczka wisniewski 9 months ago

Fantastic experience: Super wspaniała i profesjonalna usługa polecam .

Flight Centre
Flight Centre

Hi Janeczka, thank you for leaving such an amazing review for the team! We really appreciate it.

Robert Kidwell 10 months ago

Fantastic experience: Meagan is very informative and helpful. It is always a pleasure to book our trips through her. I would fully recommend her to anyone.

Flight Centre
Flight Centre

We love to see this awesome review for Meagan, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Robert :)

Karen Dyer 10 months ago

Fantastic experience: Kristeen, from our initial call to many meetings & emails proved to be the utmost professional, patient & thorough assistant. Such a positive attitude of nothing is too much trouble. We weren't rushed to make decisions. We are extremely happy knowing the challenges we would have faced wading through the timeline of flights, accomadation in several locations, care hire & insurance options all within a tight travel deadline. Our trip wasn't going to be straightforward due to our circumstances. Kristeen sorted all with ease. Many many thanks We appreciate you immensely.

Flight Centre
Flight Centre

Hi Karen, thank you so much for sharing this fantastic review for Kristeen! We love to hear how her professional and patient manner made your booking process straightforward and easy

HARRY HOLLAND 10 months ago

Fantastic experience: The service which Kristeen has given to us over the cancelation has been excellent. Her actions and response to our request I beleive were over and above our expectations. It is hard to recall we were the first Cruise trip you booked almost 10 years ago as always your service and focus on details was always way above what we expected. Here’s hoping you and your fur babies have a wonderful festive season. Thanks again for your wonderful service etc Have a great one and see you in the new year kindest regards Carol and Harry

Flight Centre
Flight Centre

Hi Harry, thanks so much for your fantastic review for Kristeen! We love hearing how she went above your expectations throughout your booking

Sandy Watkins 10 months ago

Fantastic experience: Lana Taylor, Super friendly and helpful, well versed in our requests. very happy

Flight Centre
Flight Centre

We love to see this great review for Lana, and how she was helpful and friendly throughout your booking! Thanks so much for sharing, Sandy

Shania Callary 10 months ago

Fantastic experience: Recently I have had Shayla help me when booking a tour through Vietnam and Singapore. She has been outstanding in communication, explanation and just over all incredibly friendly. She has been so helpful I have passed her name on to our neighbours, family friends and family who all have raving reviews about her too. Awesome work, will book with her again

Flight Centre
Flight Centre

Hi Shania, thank you so much for your outstanding review for Shayla! We love to hear how her communication and helpful manner made your booking incredible and seamless

Daniel Kranixfeld 10 months ago

Fantastic experience: Great service and clear wealth of experience to help us navigate our holiday.

Flight Centre
Flight Centre

Hi Daniel, thank you for leaving such an amazing review the team! We really appreciate it

Simos Yerasimou 10 months ago

Fantastic experience: Zoey she’s been great always goes out of her way to help 10/10

Flight Centre
Flight Centre

Hi Simos, thank you for leaving such an amazing review about Zoey! We really appreciate it :)

Aaron Tartoosie 10 months ago

Fantastic experience: Megan was amazing! Her knowledge is first class and nothing was too much trouble. Thanks Megan ✈️

Flight Centre
Flight Centre

Hi Aaron, thanks so much for sharing this amazing review for Megan! We love to hear how her knowledge made your booking trouble-free

Lou Hutchinson 11 months ago

Fantastic experience: We always book our flights/holidays at flight center. The staffs are friendly specially Marnie ( collonades branch) who always look after us and very kind all the time! Very happy clients Lou and Mark

Flight Centre
Flight Centre

Hi Lou, thank you for leaving such an amazing review for the team! We really appreciate it

joseph akande 11 months ago

Fantastic experience: Amazing personality and was very helpful

Flight Centre
Flight Centre

Thanks so much for sharing this great review Joseph!

Tammi Rhigas 11 months ago

Fantastic experience: Megan was exceptionally helpful with my overseas trip and recommended great attractions and accommodation. I will be using Megan again in future!

Flight Centre
Flight Centre

We love to see this exceptional review for Megan, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Tammi :)

Dylan Medlen (BassBasher44) 11 months ago

Fantastic experience: Booked my first overseas trip with Lana and could not be happier! Amazing service, amazing staff, will definitely be back to book another holiday soon!!

Flight Centre
Flight Centre

We love to see this great review for Lana, and how she provided you with amazing service! Thanks so much for sharing, Dylan :)

Steve Summers 1 year ago

Fantastic experience: Kristeen has gone above and beyond for us as i keep changing my mind on which flights i require and she has been very patient and understanding. The flights are now sorted in a timely manner and needless to say we are extremely happy with her service. I will recommend her to all our friends.

Flight Centre
Flight Centre

We love to see this fantastic review for Kristeen, and how she went above and beyond for your booking! Thanks for sharing Steve

Steve D 1 year ago

Fantastic experience: Outstanding customer service by Ashley, totally above & beyond. She handled our brief for multi destinations/ flights/ accomodation & nailed it big style, professional, knowledgeable & accomodating, nothing too much trouble. We are so pleased.

Flight Centre
Flight Centre

Hi Steve, thanks so much for sharing this outstanding review for Ashley! We love to hear how she went abvoe and beyond fr your booking

Robyn Halliday 1 year ago

Fantastic experience: Meghan is very knowledgeable and thorough. We have great confidence in her.

Flight Centre
Flight Centre

Hi Robyn, thank you for leaving such a fantastic review about Meghan! We really appreciate it.

peter carey 1 year ago

Fantastic experience: Had another great experience with Megan at Flight Centre we wouldn’t go anywhere else. She goes above and beyond to give you the best holiday, would highly recommend.

Flight Centre
Flight Centre

We love seeing this fantastic review for Megan, and how she went above and beyond throughout your booking! Thanks for sharing Peter

Diane Apap 1 year ago

Negative experience: They find it too hard to take any interest in people. Hence they list a customer

Flight Centre
Flight Centre

Sorry to see you've not had a great experience with us Diane! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]

sandra dean 1 year ago

Fantastic experience: Kristeen peak was very helpful with my flights .

Flight Centre
Flight Centre

Thanks so much Sandra for sharing this great review for Kristeen!

Dawn Griffin 1 year ago

Positive experience: Kirsteen Peake Was so helpful on the day I went to book my return flight from Melbourne. She talked me through everything step by step.

Flight Centre
Flight Centre

We love to see this great review for Kirsteen, and how she helped make this so easy for you! Thanks so much for sharing, Dawn :)

Shannon Beckley 1 year ago

Fantastic experience: Megan, our travel consultant at Flight Centre Collonades, Noarlunga, has been extremely helpful in planning our big overseas holiday of 83 nights. Thank You Megan.

Flight Centre
Flight Centre

We love to see this great review for Megan, and how she helped make this so easy for you! Thanks so much for sharing, Shannon :)

Uh Uhh 1 year ago

Fantastic experience: Helpful help

Flight Centre
Flight Centre

Thanks so much for your great feedback Uh!

Jayne Summers 1 year ago

Fantastic experience: Shirene Getsinger at Noarlunga, Colonnades, Flight Centre is brilliant. She has organised my last three trips to Europe, the UK and this trip includes Egypt as well! She lines up the sequence of flights, tours, accomodation and transport like the domino effect. Takes the hssle out of travel with high quality service.

Flight Centre
Flight Centre

Hi Jayne, thank you so much for your brilliant review for Shirene! We love to hear how her customer service and knowledge made your booking process seamless and easy

Yves Jacquier 1 year ago

Fantastic experience: We are very happy to deal with -and highly recommend- Megan who is assisting us for our next trip into Europe. Thanks for the warm welcome, patience and the precious advices on products and costs.

Pamela W 1 year ago

Fantastic experience: Ashley stepped in to assist as our regular flight consultant was sick. Ashley was so lovely and helpful and did a great job of booking our holiday. She is knowledgeable and professional and has a lovely sunny personality. Thank you Ashley.

Flight Centre
Flight Centre

Hi Pamela, thank you so much for your kind review for Ashley! We love to hear how her knowledge and professionalism made your booking seamless and enjoyable

Noelene Walker 1 year ago

Fantastic experience: I have used flight centre and Kristeen many times over the last 5 years , during Covid she was great She is amazing , now we do my booking via email and phone calls , she makes travel not complicated and easy , all I have to do is send a email and my holiday is taking off Thankyou for all your help Kristeen

Flight Centre
Flight Centre

Hi Noelene, thank you so much for your awesome review for Kristeen and your continual loyalty! We love to hear how her communication skills make each experience seamless and easy

Julie Gibbie 1 year ago

Fantastic experience: Ashley Jamison from Noarlunga, did an amazing job for me organising my flights to Bali. When my plans changed, she cancelled and rebooked my flights to Bali and to Maui Hawaiian Islands. Sorting out really good connections for me. Ashley has previously booked my travel for me and also did an amazing job. She knows I’m a nervous traveller and goes above and beyond to explain everything and allows me to ask lots of strange questions. I’ll always return to her for my travels Thanks Ashley and good luck with your future journeys

Flight Centre
Flight Centre

Thanks so much for this fantastic feedback, we love to see how Ashley has taken such great care of your trip to take the stress of this situation for you!

Neil Morris 1 year ago

Fantastic experience: Very helpful and professional, with fantastic knowledge of travel destinations.

Flight Centre
Flight Centre

Thanks so much for sharing this fantastic feedback for the team Neil

Traci Lambert 1 year ago

Fantastic experience: So helpful, Ashley went above & beyond to make my family cruise brillerifficly wondertabulous

Flight Centre
Flight Centre

We love to see this amazing review for Ashley, and how she went above and beyond for your booking! Thanks for sharing Traci :)

Paul Simons 1 year ago

Positive experience: When I booked my cruise everything was fine. When I had to cancel because of my not well husband it changed. I didn't know that the only person you could talk to was the person who you booked with. I thought the staff were there to help customers and now feel uncomfortable to come into the store.

Flight Centre
Flight Centre

Sorry to see you're not happy with your experience Paul. Customers are advised to contact their original booking agent as this ensure that your booking is kept in one place and therefore no miscommunication can occur. All Flight Centre customers do have access to our 24/7 emergency assist team, who can absolutely assist you in cases like this if your agent is unavailable. Our team is always happy to assist, so we apologize if this was your experience! We will be sure to channel this feedback as appropriate and thank you for your review.

Patrick Buying 1 year ago

Fantastic experience: Thanks to Megan Dowsett at Colonades for organizing our holiday to Bali. Everything went smoothly. We stayed at Nusa Dua Resort and Spa and everyone was so friendly and helpful. The food was awesome. We had an amazing time and will be back again.

Flight Centre
Flight Centre

We love to see this great review for Megan, and how she was friendly and helpful throughout your booking! Thanks so much for sharing, Patrick :)

Ron van der Marel 1 year ago

Fantastic experience: We always book our travel through Lana at Flight Centre and she has always given us the best possible service! Thank you for your help again today Lana and I'm sure we'll see you again soon!! :)

Flight Centre
Flight Centre

Hi Ron, thanks so much for sharing this amazing review for Lana and your continual loyalty! We love to hear how she always provides you with the best service possible

Christina Neenan 1 year ago

Fantastic experience: Megan at Colonades, Adelaide gave amazing service. Very patient, friendly and yet professional. Credit to her company

Flight Centre
Flight Centre

Hi Christina, thank you so much for your amazing review for Megan! We love to hear how her professional and friendly manner made your booking enjoyable

Selina Mulroy 1 year ago

Fantastic experience: I have always used Emily, manager of the Colonnades and Mt Barker stores for all of my trips since 2018! She is quick, efficient and always gets me the best deals! No request is ever too difficult for Emily. She is an absolute asset to Flight Centre :)

Flight Centre
Flight Centre

Hi Selina, thanks so much for sharing this amazing review for Emily and your continual loyalty! We absolutely love to hear how her quick and efficient manner makes each booking trouble-free and easy

Stella Dellaney 1 year ago

Fantastic experience: Zoey was wonderful! She’s very helpful and she made booking flights easy and stress free.

Flight Centre
Flight Centre

Hi Stella, thank you for this lovely review of Zoey! We're happy to hear that she made booking flights so seamless and stress-free ✈️

Anne Rathjen 1 year ago

Fantastic experience: Excellent service thank you Megan.

Flight Centre
Flight Centre

We're happy to hear that Megan provided you with such exceptional service, Anne! ☺️

alyssia tezner 1 year ago

Fantastic experience: We had a wonderful experience booking our trip with Zoey at the Colonnades branch. She was informative, thorough, and always made sure we made decisions that suited our budget and holiday plans. We will definitely go back and see her for our next trip. Thanks Zoey!

Flight Centre
Flight Centre

Hi Alyssia, thanks so much for sharing this wonderful review for Zoey! We love to hear how her informative manner made your experience seamless and enjoyable

jo storken 1 year ago

Fantastic experience: Thanks Megan Dowsett at F C Colonnades for the prompt response and solution to a concern we had re airport assistance. Greatly appreciated. Thanks

Flight Centre
Flight Centre

Thanks so much for sharing this great review for Megan!

Kevin Carter 1 year ago

Negative experience: Great service and very friendly would have given 5 stars but system wouldn't let me

Flight Centre
Flight Centre

Thank you so much Kevin for sharing this great review for the team! We appreciate it :)

Tracey Van Zoelen 1 year ago

Fantastic experience: Loved the service at Noarlunga Flight Centre especially Zoey Lindner. Friendly, helpful, informative and went out of her way to help us plan our Europe trip. We couldn't have done it with out her.

Flight Centre
Flight Centre

We love to see this amazing review for Zoey, and how she took such great care of your travels! Thanks for sharing Tracey

Maria Martin 1 year ago

Fantastic experience: Emily extremely professional friendly and has helped us fix any issue with customer service beyond today's norm. Highly recommended...

Flight Centre
Flight Centre

Hi Maria, thanks so much for sharing this great review for Emily! We love to hear how her professional and friendly manner made your booking process seamless and stress-free

Francis Tan 1 year ago

Fantastic experience: We dropped in on Sunday afternoon (We highly recommend an appointment to avoid waiting) and was attended by Ms Emily Devine. And she was awesome! She helped us configure a rather complicated series of flights from Adelaide to Singapore to HK and back from another city in China all the was to Adelaide with weeks in between. And with better price than if we just booked from Adelaide to SG! On Singapore Airlines throughout! Amazing! The experience was very pleasant and we highly recommend Flight Centre if you have a complicated itinerary. Or a simple one.

Flight Centre
Flight Centre

Thank you so much Francis for sharing this fantastic review for Emily! We love hearing how she made your experience with us seamless and pleasant :)

EL Yeo 1 year ago

Fantastic experience: It was beyond our expectations what Emily Devine could find for us. Best fares to fit our itinerary. Her ability to quickly find the options for us, was amazing. Definitely beyond what we could do on our own. Nothing comes hard for her. All these must have come from her experience, calmness and passion in her job! We will definitely return to see you for our future travel plans! Thank you, Emily!

Flight Centre
Flight Centre

We love to see this awesome review for Emily, and how she went above and beyond to make your booking quick and easy! Thanks for sharing El :)

Terry Jackson 1 year ago

Fantastic experience: Zoe rocks, she was so patient with us. Imagine juggling a bunch of middle aged men trying to arrange a golf trip! She helped us no end. Thanks Zoe!

Flight Centre
Flight Centre

Hi Terry, thank you so much for your awesome review for Zoe! We love to hear how her patience made your booking quick and easy

Janis Dancs 1 year ago

Fantastic experience: Lana is the best for booking excursions. Our group of 4 wanted to experience the Whitsunday by sail and Lana delivered. We had the best time and loved our day at sea.

Flight Centre
Flight Centre

We love to see this great review for Lana, and how she helped make your booking so easy for you! Thanks so much for sharing, Janis :)

Mike 1 year ago

Fantastic experience: We met Ashley Jamieson late last year (2023) and discussed our plans for a proposed holiday to Japan. We were amazed by her detailed knowledge of the country, its customs and culture and in addition the little known and interesting areas to visit. We enjoyed her enthusiasm and made us feel very relaxed and we became very confident that we had chosen an excellent consultant. Throughout our many meetings to finalise our holiday Ashley kept providing us with up to date information to ensure that every detail was carefully considered before acceptance. During our holiday we sent her a message seeking clarification about a train station and we got an answer within the hour. Ashley, thank you for making our first trip to Japan so safe and enjoyable and giving us heads up on so many interesting locations to visit. You are truly amazing and we both thank you for looking after us. We will be contacting you to help us with another holiday.

Flight Centre
Flight Centre

We absolutely love to see this awesome review for Ashley, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Mike

Lisa D 1 year ago

Fantastic experience: Thank you Shirene for your efficiency helpfulness and patience with all our questions. And for sharing our excitement with us about our upcoming overseas trip.

Flight Centre
Flight Centre

Thanks so much for this fantastic feedback, we love to see how Shirene has taken such great care of your trip!

Greg&Suzanne Marshall 1 year ago

Fantastic experience: Emily has been absolutely brilliant in sorting out several issues with our trip. None of these issues were related to the work she had undertaken in planning our trip, one related to an injury sustained by one of our group. Thankyou from the four of us.

Flight Centre
Flight Centre

We love to see this great review for Emily! Thanks so much for sharing Greg and Suzanne.

Ralph Earle 1 year ago

Fantastic experience: All of the Flight Centre staff have been outstanding. However, Lana has definately the very best. She knew about and arranged the special rail pass and assisted with my health requirements. She was absloutely amazing. I thoroughly recommend all of the travel consultants, especially Lana!!!

Flight Centre
Flight Centre

Thanks so much for this fantastic feedback, we love to see how Lana and the team have taken such great care of your trip!

George Staga 1 year ago

Fantastic experience: Megan was great to deal with highly recommended

Flight Centre
Flight Centre

Thank you so much George for sharing this great review for Megan!

Tyrone Biggums 1 year ago

Negative experience: The travel agent Lana has ripped me off basically scammed me. She charged me for an inter rail ticket for Spain of 3 days worth which I paid over $100 for and I've gotten to spain and the supposed tickets don't cover where I'm supoose to ge going despite being told by her directly that it covers it. Absolute joke, not to mention the apparent "discount" she gives you if you want to exchange cash at the scam desk in their store which they claim they take no commission but clearly they don't actually understand what commission means. If you plan on exchanging cash do not do it there or even in Australia for that matter or you will lose alot of money for the amount you're giving its a joke. Just exchange in the country you're going too.

Flight Centre
Flight Centre

Sorry to hear of your experience Tyrone. This does sound quite strange! I'd recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this web form, which will create a case number for your query, which upon completion you will be emailed with your confirmation; http://travl.to/6266YG7h4

Andy Mckechnie 1 year ago

Fantastic experience: Lana was so helpful and friendly and really tuned into what kind of trip was right for me and my son. Cant thank her enough for her support and efficiency.

Flight Centre
Flight Centre

Hi Andy, thanks so much for sharing this wonderful review for Lana! We love to hear how her professional manner made your booking process efficient and enjoyable

Rod Corner 1 year ago

Fantastic experience: Kristeen was extremely professional in all our dealings and made the booking arrangements and handled the changes expertly . Many thanks .

Flight Centre
Flight Centre

We love to see this awesome review for Kristeen, and how her professionalism made your booking so easy for you! Thanks so much for sharing, Rod :)

Caitlin Murphy 1 year ago

Fantastic experience: Emily Devine from Colonnades Flight Centre has been amazing! Super quick to respond, always so helpful and makes the whole experience feel easy and comfortable! Couldn’t ask for any more

Flight Centre
Flight Centre

We love to see this great review for Emily, and how her quick communication made your experience easy and seamless! Thanks so much for sharing, Caitlin :)

Samantha Atkins 1 year ago

Fantastic experience: Megan from Flight Centre Colonnades was brilliant and so helpful. She sorted out my travel needs really quickly and came back to me with options. I will definitely go back to her for my next holiday

Flight Centre
Flight Centre

We love to see this great review for Megan, and how she made your booking experience quick and easy for you! Thanks so much for sharing, Samantha

siegfried pihodnya 1 year ago

Positive experience: Megan was very patient and very helpful.

Flight Centre
Flight Centre

We love to see this great review for Megan, and how she made your experience easy and enjoyable!

Julie Cunningham 1 year ago

Fantastic experience: Our flight was cancelled and Emily was amazing and got the 6 of us transferred to a new flight Thankyou so much Emily

Flight Centre
Flight Centre

We love to see this awesome review for Emily, and how she made your experience seamless and stress-free! Thanks for sharing Julie

Sharyn Loller 1 year ago

Fantastic experience: Our consultant, Megan at Colonnades, has been amazing! So knowledgeable, very professional ... and patient

Flight Centre
Flight Centre

Hi Sharyn, thanks so much for sharing this wonderful review for Megan! We love to hear how her professionalism and knowledge made your booking process easy and stress-free

Julia Carey 1 year ago

Fantastic experience: Great service from Megan at Flight Centre. She is very helpful and knowledgeable.

Flight Centre
Flight Centre

We love to see this awesome review for Megan, and how she used her expertise and knowledge to take such great care of your travels! Thanks for sharing, Julia

Alexandra Sghendo 1 year ago

Fantastic experience: Kristeen from Flight Centre Noarlunga is so helpful and so full of great ideas that I didn't even think off. She also introduced me to staff members who have gone to places I'm wanting to visit so it was great to hear of their ideas of where to stay etc

Flight Centre
Flight Centre

Hi Alexandra, thank you so much for sharing this amazing review for Kristeen! We love to hear how she made your experience with us seamless and enjoyable

Anne Refit 1 year ago

Fantastic experience: Kristeen Peake is a travel consultant at flight centre Colonnades. She is very professional and tries to get everything for your holiday within her control. Would recommend her to anyone looking to get a holiday arranged.

Flight Centre
Flight Centre

Hi Anne, thanks so much for sharing this wonderful review for Kristeen! We love to hear how her professional manner made your booking process seamless and enjoyable

Callum Chew 1 year ago

Fantastic experience: Great experience, Shayla brilliantly helped myself and my family with flights to the uk and back and made the whole experience simple and smooth. Couldn’t have had a better person to organise the whole thing! Need more people like her with the customer service she provided

Flight Centre
Flight Centre

We love to see this wonderful review for Shayla, and how her customer service skills made your experience simple and smooth! Thanks for sharing Callum

kevin butler 1 year ago

Fantastic experience: Very helpful and informative. Very professional, and Lana made the visit a very satisfying one. A pity the office frontage is open to the noise all the passing pedestrian traffic. Highly recommend

Flight Centre
Flight Centre

Hi Kevin, thanks so much for sharing this wonderful review for Lana! We love to hear how her professionalism and knowledge made your booking process seamless and enjoyable

Paul Pfitzner 1 year ago

Fantastic experience: Very helpfull service. Thanks

Flight Centre
Flight Centre

We love to hear this great feedback! Thanks for sharing Paul

Rachel Heier 1 year ago

Fantastic experience: Absolutely amazing. Zoe Did what she could at the very last minute to help us

Flight Centre
Flight Centre

We love to see this glowing review for Zoe, thanks so much for sharing!

Carlene Reid 1 year ago

Fantastic experience: I would like to give a big thankyou to Ashley from Colannades Flight Centre for arranging my travel plans to Bali with son and his family. It was stress free and we had the most amazing time.I would recommend Ashley to everyone.

Flight Centre
Flight Centre

Thanks so much for this wonderful feedback Carlene! We love to see how Ashley has taken such great care of your trip to take the stress of this situation for you!

David Uthenwoldt 1 year ago

Fantastic experience: My wife and I have recently returned from an overseas holiday and I would like to thank Kristeen (Flight Centre Colonnades) for the excellent service that she provided us. She was always available to assist/answer any questions that we had. Our trip was stress free and everything went as planned, and I can say that it was due to the service that we received from Kristeen. I would highly recommend her to anyone looking for an excellent travel consultant.

Flight Centre
Flight Centre

Hi David! Thanks so much for this fantastic feedback, we love to see how Kristeen has taken such great care of your trip to take the stress of this situation for you

Shelly G 1 year ago

Fantastic experience: Thankyou for your help booking my flights this morning Emily (flight centre colonades). Your cheerful and helpful customer service made the whole experience a pleasure!!!

Flight Centre
Flight Centre

Hi Shelly, thanks so much for sharing this wonderful review for Emily! We love to hear how her customer service skills and cheerful energy made your booking process seamless and a pleasure

Roxanne Young 1 year ago

Fantastic experience: Kristeen was amazing helping us plan our trip

Flight Centre
Flight Centre

Hi Roxanne! Thank you so much for sharing this wonderful review for Kristeen, we love hearing this

Matthew Martin 1 year ago

Fantastic experience: Would highly recommend Caity as a travel agent. We booked a South Pacific cruise with Caity and she was very knowledgeable, kept us informed of anything and very bright and bubbly. Caity made our experience, fun, enjoyable and stress free. Caity goes above and beyond and sticks to her promises of looking after you.

Flight Centre
Flight Centre

Hi Matthew, thanks so much for sharing this wonderful review for Caity! We love to hear how her knowledge within the industry made your booking process fun and stress-free

Crystal Jenkins 1 year ago

Fantastic experience: Huge thank you to Caity for all her dedication and hard work helping me to suprise my hubby with a trip away for his 40th. Being first overseas trip for our kids also, Caity ensured to provide all the best information and activity details to suit our family needs. Highly recommended Caity for her tailored approach and professionalism every time!

Flight Centre
Flight Centre

We love to see this amazing review for Caity, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Crystal

Carole Grinstead 1 year ago

Fantastic experience: Can’t thank Kristeen Peake enough from Flight Centre Colonnades for all her amazing help with our cruise bookings. She is very competent, quick to respond to requests and very friendly

Flight Centre
Flight Centre

We love to see this awesome review for Kristeen, and how she used her expertise and experience to take such great care of your cruise booking! Thanks for sharing, Carole

Ashlee Rijnbeek 1 year ago

Fantastic experience: I can not recommend Zoey Linder enough ! She is my go to for all my travel plans. I’ve had two amazing holidays thanks to her, Canada/USA and Japan both went smoothly and she was there the whole way to help me. Prompt at responding to emails and calls, I refuse to go anywhere else now. That’s exactly why she’s currently organizing my next trip to Europe for me. Her knowledge of travel is second to none, ever time I see her I leave excited for travel and a sense of relief that I know she’s got me covered for my trip.

Flight Centre
Flight Centre

We love seeing this glowing review for Zoey, and how her effective communication and knowledge within the industry has made all your travel plans run smoothly and easy for you

Laura Britten 1 year ago

Fantastic experience: Lana was fantastic to deal with, she was extremely patient with us as we had to keep changing the date. She was able to find us a hotel in our price range that was exactly what we wanted in a fantastic location. We were very impressed with Lana and will continue to use her as our travel agent from now on.

Flight Centre
Flight Centre

We love to see this great review for Lana, and how she not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Laura

Stuart Aldous 1 year ago

Fantastic experience: Even though we did not go ahead with our booking, I must comment on the very prompt and efficient and follow up service provided by Kristeen Peak at Colonades branch. Well done.

Flight Centre
Flight Centre

Thanks so much for sharing this great review for Kristeen! We love to hear how she was prompt and efficient in responding to your requests

Sara Heays 1 year ago

Negative experience: Unfortunately we didn't have the best experience with Danielle. We booked a river cruise a year and a half in advance over in Europe for earlier this year which was booked with no issues with my mum and her. As we neared our trip, I was the one having to make contact to ask if we needed any visas and travel insurance. (If this was someones first time travelling, how would they know to do all of this?) Danielle emailed back asking me to fill out a form for our insurance and send it back which I did the same day. 2 weeks later, I hadn't heard anything from her so decided to follow up and I was sent an email saying she's been waiting for me to send the docs back which I had already done and she had missed it. It's fine if you miss something however it's very strange as a travel agent that you wouldn't think to reach out and follow up to see how I was going with the docs if that was the case especially given how close to our travel date it was. We weren't asked if we wanted our accomodation and flights booked through her, I did this myself which is fine as I found some great deals but again very strange that as a travel agent you wouldn't make sure this is all taken care of too. We had no communication leading up to our trip, on the trip or after the trip to make sure everything was sorted. It was like as soon as the large amount of money was transferred that was her job done and on to the next. Very disappointing experience and after this, I don't think I will ever use a travel agent again given I did nearly everything myself.

Flight Centre
Flight Centre

Hi Sara, we're sorry to hear about your experience. We understand our teams are in high demand due to the rapid return of travel, and we apologize if this has affected your experience. Our team of course love to assist with your travels, and we will be sure to take your feedback onboard internally to manage with the teams as appropriate.

Leah Devitt 1 year ago

Fantastic experience: Lana has gone above and beyond to make booking my travel completely stress free. Her knowledge of multiple destinations is exceptional and she is happy to work within your budget and specifications. She is caring and thorough, nothing is too much trouble for her and she is extremely efficient. I will continue to book all future travel with her!

Flight Centre
Flight Centre

Hi Leah, thanks so much for your awesome review for Lana! We love to hear how she went above and beyond for booking experience to make your travels stress-free and enjoyable

BONNIE KING 2 years ago

Fantastic experience: Lana was amazing! She made us feel very welcome and was super helpful. We will defiantly be seeing her again next time we have a holiday to plan.

Flight Centre
Flight Centre

Thank you so much for your great review for Lana! We love hearing how she made you feel welcomed within our store Thanks, Bonnie.

Albert Errey-White 2 years ago

Fantastic experience: First time travelling internationally, I had Lana help guide me through everything in simple terms and given lots of helpful advice. Also a few great recommendations personally curated for me to visit.

Flight Centre
Flight Centre

We love to see this glowing review for Lana, and how she made your first international experience so seamless. Thank you so much for taking the time to share this great feedback Albert

Warren van Dijk 2 years ago

Fantastic experience: Lana has been amazing. She has assisted us in every aspect of our travel to Europe. Even during times when we had to cancel our travel plans. Lana is simply the best travel consultant I have ever experienced.

Flight Centre
Flight Centre

Thank you so much for your amazing review for Lana! We love to hear how she made your experience enjoyable and easy

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