Blue Seafaris

U204/13 -15 Haig St, 4225, Coolangatta
U204/13 -15 Haig St
4225, Coolangatta
+61491356909

Opening hours

  • sunday: 8h-18h
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: 8h-18h

Blue Seafaris is an ocean tour provider specialising in Whale watching, Swim with Whales, and Snorkel and Freedive experiences.
Blue Seafaris operate daily tours from two locations in Northern NSW. The first one is Byron Bay snorkelling at Julian Rocks Marine sanctuary where visitors can enjoy the beautiful marine life. The second location is whale watching in Byron Bay departing from Brunswick Heads.
Another great location for visitors to enjoy snorkelling and whale watching is Cook Island island snorkelling in the marine sanctuary and whale watching from Tweed Heads.
In addition to these tours, Blue Seafaris also offer Learn to Freedive and Freedive training courses in both locations ...

Our comment from TraTraTravel about Blue Seafaris:

Blue Seafaris offers unforgettable marine adventures along the beautiful coast of Australia, particularly known for its exceptional whale watching and snorkeling experiences. Customers rave about the incredible encounters with whales, dolphins, and turtles, highlighting the knowledgeable and friendly crew who ensure a memorable outing.

Many reviews commend the small group sizes, which allow for a more intimate and engaging experience with nature. Travelers appreciate the clear communication and emphasis on safety provided by the team, which adds to the overall enjoyment and comfort of each adventure.

However, some guests have expressed concerns regarding booking issues and unexpected changes to tour schedules, which can lead to frustrations, especially during peak holiday seasons. A few have reported challenges in customer service regarding refunds.

Overall, Blue Seafaris is highly recommended for those looking to immerse themselves in the marine wonders of Australia, but potential customers should double-check their booking details to avoid any inconvenience.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Blue Seafaris: Reviews

4.7/5 (142 Reviews)
Kylie Hooper 2 months ago

Fantastic experience: One of the best whale watching trips I’ve done. Got up close and the whales were putting in a show. Very informative and loved finding the whales for us

Laura Walker 2 months ago

Fantastic experience: I had such an incredible experience on the swimming with Wales tour with Jill and Kai both making it an experience I will remember forever. They were both incredibly friendly, knowledgeable and made the entirety of the process super clear and fun. They insured full comfortability for all of us on board and also that we weren’t left anywhere short from a great show and great time both in and out of the water. Thanks so much team, I highly recommend taking on this adventure with the blue Seafaris crew

Zac Blake 2 months ago

Fantastic experience: Super friendly crew, lovely small group and even had some whales pop up and hangout with us after doing the turtle snorkel!

Yolande Brookes 3 months ago

Fantastic experience: A wonderful experience swimming with the turtles. The staff is super friendly and helpful. I felt safe the whole time in the water being checked on regularly and guided to get the best experience. Will definitely book with Blue Seafaris again. Thank you for an absolutely amazing experience and time.

Amber Ross 3 months ago

Fantastic experience: What an experience! This well and truly exceeded my expectations. Humpback Whales, Minki Whales, 2 different species of dolphin, loggerhead turtles the list goes on. A spectacular day with our very knowledgeable guide. The boat is small and comfy providing a very intimate experience with nature. I'll be bowling another session for sure, I was on a high all day. Reasonable pricing I thought in comparison to the service 10/10. I'll be back to bring family, loved it! Thank you Blue Safaris, Amber

Blue Seafaris
Blue Seafaris

Thanks so much Amber! Great having you on board for the adventure:)

Maryna 3 months ago

Fantastic experience: Екскурсія була просто супер! Мені вдалося підпливти максимально близько до кита, роздивитися усі плямки на його пузику, його величину, ми зустрілися очима та він почав плавно йти на глибину. Це було чудово!

Blue Seafaris
Blue Seafaris

Woohoo! The Whale was very curious about you!

Ed. Ha 5 months ago

Fantastic experience: We went snorkeling at Julian Rocks the 10th of april 2025 and it was a perfect experience! Our guides were really nice, informed on the wildlife and funny aswell. We seen turtles, sharks and many different fishes. Definetly an experience we recommend.

Juliet Elvy 7 months ago

Negative experience: I booked a snorkel trip for myself and 3 children 6 days ahead of time. We were very excited about the prospect. However, this company then brought forward the departure date by a day with less than 24 hrs notice. Whilst I accept weather changes can happen, I did not see the email until after the new time had been and gone. I had been checking my emails daily for updates. They did not confirm the new departure time was acceptable to me but just assumed and rebooked us on the earlier day. They have since refused to refund us any of the $590, claiming that we are not eligible. I was checking daily my emails prior to the departure date. They had tried to phone me but, being overseas from New Zealand, I did not pick up the messages until too late. This is disgraceful. I am now $590 out of pocket for a trip I was not able to make. I tried phoning to discuss but they did not answer my calls or phone me back. They also made no attempt to book us on the next available trip. Instead they gave us some worthless vouchers which we will never be able to use - we will not be back from New Zealand anytime soon. Beware of this company - they ruined the last days of our holiday by their ruthless behaviour. They have not treated us with fairness or due respect. I will be making many formal complaints. Utterly Disgraceful.

Nadia Kline 7 months ago

Negative experience: I truly didn’t want to write this review, but I feel compelled to share my experience in the hope it may help others avoid a similar disappointment. I booked a dive with Blue Seafaris as part of a carefully planned trip to Byron Bay, specifically to dive Julian Rocks. Given the unpredictable weather, we meticulously selected a 7:30 a.m. Sunday slot to maximize our chances. My partner and I both have extensive ocean experience in our careers, so we are both familiar with ocean conditions. Sunday morning offered the best weather window in our short 3 day time frame in the form of calm seas and light winds. The booking confirmation stressed, "ARRIVE 30 MINUTES BEFORE YOUR DEPARTURE TIME!! so we have time to get you geared up. IF YOU ARE LATE WE DO NOT WAIT!" Respecting this, we left our accommodation in Suffolk early and arrived just before 7:00 a.m., along with the rest of the group. However, no staff were present, and calls to the office went unanswered. At 7:30 a.m. our scheduled departure time, the skipper arrived and informed us, "I am not sure what's going on, maybe the crew had a big night. I canceled the tour this morning at 6 a.m., but no one at the office is answering, so I had to come down here to tell you." To say this was frustrating would be an understatement. Not only had we gone out of our way to arrive early, but we also watched every other tour operator in the marina depart to take advantage of the beautiful (glass off) conditions. The skipper, to his credit, was kind and honest. He offered us a choice between a refund or a midday tour. Initially, we considered the midday option but decided on a refund after assessing that the weather was expected to deteriorate. Despite multiple attempts to contact the office that morning, I only received a response around noon. Unfortunately, the response left much to be desired. Rather than a sincere apology, I was met with a convoluted explanation and informed I would need to wait for refund approval. A simple acknowledgment (ownership of the mistake) and a prompt resolution would have gone a long way. When I finally received my refund, it was $10 short. Since the cancellation was entirely their fault, I am entitled to a full refund. I reached out to the owner via email but received no response, even after following up a week later. Adding to the sting of the experience, that morning offered stunning visibility at Julian Rocks, with manta rays, eagle rays, and the characteristic leopard shark aggregation reported by other operators and clients. It was, by all accounts, the best dive window during our trip. I understand that mistakes happen, but how a business handles them reflects its values. Blue Seafaris' disorganization and lack of accountability will ensure we continue to give our money to and recommend other operators. If you’re considering diving Julian Rocks, I strongly recommend choosing an operator that respects your time and genuinely values your experience.

Imogen O’hanlon 7 months ago

Negative experience: This is a conflicted review as the staff and crew we went on the tour with were so kind and understanding, in saying that though the day it’s self was probably one of the worse experiences I have ever had , before going out to the island the crew voiced that there was “ swell” coming in and that it might be bumpy - once we were out at the island the water was so choppy and the waves were non stop - I understand that this can’t be helped as it is Mother Nature but the crew had some knowledge of what we were going into and still took us in without proper warning - I would say I am a very confident swimmer and spend a lot of time in the water but the waves made it to hard to enjoy any part of this snorkel, both in the water and on the boat felt as though you were clothes in a washing machine - it was unbelievable unpleasant and nearly all swimmer that had come out the day out expressed feel nauseous at one point or another - some people were Vomiting off the edge of the boat and others were sitting with there heads in the hand trying not to vomit - If there is even a chance that you might get sea sick maybe think twice before booking. I think that if the crew new in any kind of way what we were going into we should have been given the chance to rebook to another day - I’m unsure if this is what the day usually looks like and if so maybe including that seas are extremely chopping and high risk of nausea should be listed in the add ? But I will say the team and crew were so lovely and my partner the only one out 3 that was able to stay in the water ( he was also quite sick but wanted to make to most ) saw a turtle! If the day had been nicer this would have been an amazing experience I just wish we had been given the chance to pick another day or been warned what we were going into - $130 for a day that I spent trying not to loose my breakfast laying face down on a boats floor was honestly disappointing but again not entire this company’s fault but a warning or option to reschedule would have been nice. If you think that being in a washing machine for a few hours is something your tummy can handle and this would be an amazing trip but if there even a sliver that you might get sea sick maybe pick a different action or tour I also just wanted add the we had booked in for the 12:00 tour then they moved us to the 10:00 but we messed up the times and I gave them a call and they super understanding/ nice about it and just moved us back to the 12:00 tour - so might have been a bit of karma for being disorganised

Pat Pfe 7 months ago

Fantastic experience: We went on this tour with our family. I did make a mistake when booking but the crew and the team was extremely flexible and generous in accommodating us anyway. The tour did not disappoint. Turtles, Leopard sharks, fish, big waves etc. I can only recommend this tour operator. Just make sure you get the time difference between QLD and NSW right when planning your trip. Several people on our tour were late because google maps would give them a wrong arrival time. Thanks for this great experience!

D and M Shea 7 months ago

Fantastic experience: Such a cool experience! Our skipper and crew (Kai, Jess and Leilani) were amazing, really lovely, happy and knowledgeable. We arrived late as we didn't realize the time zone difference from Queensland to NSW, even though their website has clear warnings for numpties like us, but they were really cool about it and waited for us and were really nice about it. The snorkeling was terrific, saw lots of fish, turtles etc. A great trip all round.

Nic Watson 7 months ago

Fantastic experience: Fantastic trip! Awesome skipper and staff. Definitely recommend

Lars Shea 7 months ago

Fantastic experience: I saw a turtle!! Very nice staff, Kai, Jess, and Lalani. Except Bob.

ruby whelan 8 months ago

Fantastic experience: We booked a morning trip out to cook island, and it didn't disappoint! We were aware that the weather wasn't the best for this kind of trip however we were still able to see turtles, sharks and plenty of coral/fish. The team on board were so friendly and helpful, they knew all the best spots to swim. We've booked a second trip with BlueSeafaris at Byron Bay, looking forward to it! (also quick email replies!)

Nila Kurniawan 8 months ago

Fantastic experience: Thank you for the great snorkelling trip. The owner and the crew were very helpful and efficient. They ensured your safety was their priority. My two kids, ages 10 and 12, had their first snorkelling experience, and they ensured they were comfortable in the water.

Alex 10 months ago

Fantastic experience: We did whale watching in Byron Bay and had an amazing time. We were in an 8 seat speedboat with guides who had plenty of useful information throughout the trip. We were lucky enough to see plenty of whales and even a baby breach the water. Highly recommend.

il.c il.c 10 months ago

Fantastic experience: This was the most incredible experience!! Snorkelled with numerous whales dolphins and turtles in the open ocean It was one of the best experiences of my life. Soo beautiful. Ky and Will were such great crew, super professional, friendly and knowledgeable. Highly recommend

James & Abby 10 months ago

Negative experience: My wife and I had a poor customer experience with this operator in July. We booked late Wednesday afternoon for a 10:45am tour the following morning, choosing this operator on the basis that this preferred time was showing availability on the website at the time of booking. Later that evening we were re-scheduled to a 7:45am sailing the next morning, an inappropriate time for us. The only evidence of contact we received from the operator regarding the change was one email, to the primary address provided (not the second email address), with less than 16 hours’ notice, the reason given for the change being 'for best conditions' (no mention of weather, swell or safety). On the email sent there was no offer of a later sailing or refund, as set out in the product terms and conditions on the operator's website. Unfortunately we did not see the email to the next morning, and due to a genuine mistake we had made in not having the correct SIM cards in our phone, we would have been unable to be contacted by phone that evening. On discovering this genuine error we immediately contacted the operator from the correct number, the first of many unanswered telephone calls made throughout the day with voicemail messages left. We acknowledged our mistake with the contact numbers and awaited a reply from the operator. On receiving no reply we changed our travel plans - deciding to stay an extra night in Coolangatta - in the expectation that we would be offered a sailing for the next day, as availability was showing on their website. We finally received an SMS text at approximately 6pm, stating that 'we are not operating boats on Friday'. In the same text, we were offered a Saturday sailing, but we truthfully explained that we couldn't do that as we were heading on to Brisbane. On yet again receiving no reply for a further 20 hours, we sent another follow-up requesting a refund due to our circumstances. We then finally received a reply that we were being sent credit vouchers on the basis we didn't check for changes. This same trend of belated communication continued after, as we tried to appeal to the operator to refund us for an experience we never received. On the few replies received, there was a flat refusal to offer a refund, or acknowledge the circumstances that led to our experience not being fulfilled. Instead, the blame for 'missing' the tour was placed squarely at our feet, despite the fact we booked for a later tour than the one that we were rescheduled for at late notice! Numerous references to the 'terms and conditions' were made, despite those very same terms giving scope for a refund to be offered (depending on whether you view their website or confirmation email) - something we were never offered. As we explained on one of our voicemails at the time, and since by email, the credit vouchers were worthless to us, unless we could sell them on. In his replies the operator seems to be ignorant to the fact that many of his customers are holiday-makers, with some travelling from afar and wide, and therefore this form of recompense is inappropriate. Most disappointing in our experience was the attitude of the operator in not answering phone calls, or replying to SMS messages and emails in anything close to an acceptable timeframe. This extended to the point where we have asked FIVE TIMES if the credit vouchers that were sent to us were transferable, so that we could attempt to sell them using an online platform. Each time, the operator ghosted this very simple question. Please note that this rating is not a reflection of the tour itself, as we did not experience it. Other reviews will no doubt give a positive experience of the tour and viewers of this review are welcome to make their own decisions. But as customers who are in deficit of 268 dollars for an experience not fulfilled, plus the indirect costs, it may be helpful for you to note the lack of flexibility, empathy and communication we received from this operator.

Karen Ljungdahl 10 months ago

Fantastic experience: Will & Renin (sp?): Wow, Wow, Wow....thank you so much for taking me on a life changing adventure yesterday. Although I got sea sick, It was still my best adventure yet!!!! Thanks to Renin's videos, I got to see the one Mom and baby that I missed while I was on the boat being sick... . You both took such good care of us and gave us lots of information and education about these amazing creatures. Thank you again for such a wonderful day on the water!!! Karen

Sydney Johnson 11 months ago

Fantastic experience: Did an amazing swim with whales and saw dolphins and 13 turtles afterwards! Absolutely recommend this company

Maya McColm 11 months ago

Fantastic experience: We booked this Whale Watching experience with the family and it was above and beyond wonderful. The whales where showing off, the boat was comfortable and the service was excellent. Highly recommended!

Stéphanie Van den Steen 11 months ago

Fantastic experience: Unforgettable experience with the Blue Seafaris team! The whale watching alone was incredible, and the chance to swim with a whale was otherworldly and absolutely unreal. The team is super dedicated to make you have the best day ever, they’re fun and kind. Thank you for the experience of a lifetime

Malcolm McColm 11 months ago

Fantastic experience: We did a whale watching excursion today 22 September 2024 and couldn’t have been better. Wonderful experience. Thank you Scott Malcolm & Maya McColm

Adele Fadden 11 months ago

Fantastic experience: This morning I had the most memorable ocean experience of my life with the Blue Seafari crew. We were fortunate enough to swim with a few hump back whales, a pod of dolphins, as well as turtles. It was a magical day and I can’t recommend Rhiannon and Nunu enough! You’re definitely missing out on all the fun if you don’t go.

mandy morton 11 months ago

Fantastic experience: We had a great time on the whale watching trip. Our guide was very knowledgable and respectful of the whales. A stunning morning for it and saw everything we hoped for. Would definitely recommend!

Chlo ZED 11 months ago

Fantastic experience: Scott was a fantastic guide! The whole experience with Blue Seafaris was brilliant. Highly recommend

Julia Cutler 1 year ago

Negative experience: I would not recommend this company! Change of departure location without letting us know and a further 2 postponed tours without reason. We therefore missed out on the experience as our holiday was finished and we had to return to Europe. Now they are refusing to provide a refund of close to $400! Don't book with this provider!

Michael Webb 1 year ago

Fantastic experience: Amazing crew. So much passion and very friendly. Luckily saw dozens of whales breaching all day. Remember to take sea sickness tablets if you think you might need them!

Robert Montgomery 1 year ago

Fantastic experience: Amazing experience delivered by the Blue Seafaris team. I had never seen a humpback whale before up close and I can certainly never say that again. We had two great guides on our boat with captain (Captain nunu) and our amazing swimming guide Rhi Rhi. They both were very knowledgeable, passionate and good fun. A magnificent up close adventure. Highly recommended

gigi C Castilla 1 year ago

Fantastic experience: We had the most incredible time with blue seafaris. The opportunity to swim with whales was a dream coming true, and Rihrih and Captain Nunu were exceptional guides throughout the journey. Their knowledge and care ensured a safe, respectful, and super fun experience with these magestic animals. This adventure is a must for anyone looking to connect with nature in the most profound way. Highly recommend

Danny Lee 1 year ago

Fantastic experience: What a great morning out on the water! Huge thanks to Ky and Jill for their efforts in making all on the boat comfortable, and did very well in choosing Whales that would happily interact with us in the water. While the visibility in the water was a bit soupy due to recent heavy rain, it was still a wonderful experience. See you again. D

Axel Talonneau 1 year ago

Fantastic experience: A breathtaking experience. The whales were only 3 meters away from us, and they were very playful. The team was so cheerful, and thanks to them we spend an absolutely insane time, between the whales and also the dolphins! Probably one of the best days of my life.

anne lheureux 1 year ago

Fantastic experience: Super friendly team and we got to experience a wonderful time swimming with the whales

lizzie kinloch 1 year ago

Fantastic experience: Had the best day! The crew were amazing definitely going to book again !

Craig Hoeler 1 year ago

Fantastic experience: Scott was very accommodating and flexible so we could make it in time. The knowledge was amazing and the effort went to, to make sure we had a great viewing experience was top class cheers Scott and blue seafaris

Molly Blunt 1 year ago

Fantastic experience: Amazing whale watching tour, saw so many whales breaching! The crew were super friendly and knowledgable! ☺️

conor mc 1 year ago

Fantastic experience: An amazing adventure and a must do if you're on the Gold Coast! Scott is very knowledgeable, helpful and friendly. His boat is able to get right up to the humpbacks as they were jumping around about 10-20m away. These photos were just taken with our phones! Check it out.

Virginia Seymour 1 year ago

Negative experience: I went whale watching with this crew. They changed the place and time of departure the evening before the event. This meant 30 mins more travel (ok) and the hour later departure (why) meant that we cancelled our (hard to get) dinner reservation as we could not make it back in time. Turns out we could have made our booking because the approximately 3 hour tour was only 2 hours and 10 minutes. One of our party of 4 was struck by a bout of vertigo the morning of the trip and unfortunately could not join the trip. The crew flatly refused to refund the $ or give voucher. Absolutely no goodwill, the tour leader stated, would rather a vomiting sick passenger than give a refund As for the knowledge base - don’t expect to learn anything about whales on the trip. They claim to have a marine biologist on board. There was about 5 minutes cumulative of content, I have learnt more from a cereal box. This crew I now realise are Queensland based. So scooping up Byron / Brunswick punters on the pretence that the exit point would be Brunswick is pretty unethical in my book. Sure you say it was too choppy to exit Brunswick so therefore requires flexibility - why not practice what you preach. There are a number of Byron and Ballina operators - in my opinion the others provide a far superior, knowledge packed experience. Ps: we saw and followed a pod of 3 or 4 whales.

Blue Seafaris
Blue Seafaris

Hi Virginia, the location of the tour was moved for your safety due to large waves on the rivermouth at our usual location. Please check the news and you will see that someone died crossing the river bar the next day after your tour. We notified you of the change in location the day before the tour AND offered you a refund if you did not want to travel to the new location. You stated you were happy to drive the extra 30 minutes and understood that the tour would not go ahead from the original place for safety concerns. Our cancellation policy is clear that there are no refunds for cancellations within 48 hours before the tour. Your friend cancelled 3 hours prior to the tour. That is not time for us to resell the seat to anyone else. We have several marine biologists in our crew and I was on the tour you were on. I have made two multi award winning documentaries about whales 'Ocean Souls"and "Collision" . Both films are conservation focused and feature the leading Cetacean scientists around the globe and the current threats to whales and dolphins. You have made a concerted effort to discredit our business simply for the fact we didn`t refund your friends ticket and many of your statements are outright lies... We will not be bullied and its very disappointing given that I know on your trip we had fantastic whale encounters with multiple whales that approached very close to the boat and a beautiful sunset to finish the tour. We have operated in Byron Bay for years and no one ever said that we would prefer a vomiting passenger than give a refund. What utter nonsense.

Scary D 1 year ago

Negative experience: I went on a whale watch with this company and they changed the location of the pick up at the last last minute which was really inconvenient and involved an extra half hour of travel. Also, my friend had an unexpected onset of ilness involving nausea/vomiting and was unable to attend. Rather than offer a refund, partial refund or alternative trip for her, they flatly refused to return any funds or offer alternatives. This is not a customer friendly service and there are better whale watch options in the region. .....unfortunately the mean response to my concerns only proves my point about poor customer service....

Blue Seafaris
Blue Seafaris

Hi Scary, you were fully aware of the location change for safety concerns as we discussed it the day before the tour by phone. it was not "last minute". You were offered a full refund if you didn`t want to move location and agreed to participate. Our ticket policy clearly states no refunds for cancellations within 48 hours of the tour. Your friend cancelled within 3 hours of the tour departure. I`m sorry you didn`t enjoy the beautiful afternoon trip and the large group of playful whales we spent almost an hour with. Everyone else on the boat had a fantastic time. Theres no pleasing some people they just like being unhappy.

jo 1 year ago

Negative experience: My friend booked a whale watching trip just the day before the trip, thinking we would depart from Brunswick Heads, these guys changed the departure location without much notice, adding an hours travel time to the round trip. I was feeling very sick the morning of the trip and my friend contacted them to cancel for me but they refused to refund or offer anything to compensate. A waste of $130 for me. I think there are much better companies in the area and would not recommend this company. In response to the owners reply. I DID NOT SEE ANY WHALES SO WOULD LIKE A REFUND. We were not in communication with you about the location change, we were not offered a refund at any point. We booked within 48 hours of the trip commencing so how could we give you 48 hours notice?

Blue Seafaris
Blue Seafaris

Hi Jo, Firstly as you did not participate in our tour I dont know how you can give us a review. As i just said to your friend SCARY above, you were notified of the change in location the day before and offered a full refund. The reason for the relocation change was for the safety of everyone on board. You knew this and agreed to travel to the new location. You gave us less than 3 hours notice that you were not coming and our refund policy is very clear.

Georgie 1 year ago

Fantastic experience: Absolutely epic whale tours in the AM and PM. Lots of breaching, whales mugging the boat. Definitely recommend! Thanks to Scott and Jeff!

Santiago Martinez Marquez 1 year ago

Negative experience: Worst possible customer service! The excursion was canceled due to weather. I have been sending emails and calls for 5 days to request my refund and I have not received a response. Finally today they answered the call and he was a bad-tempered man, unwilling to help people and offensive.

Blue Seafaris
Blue Seafaris

Hi Santiago, that is simply untrue. You booked thru a third party agent- when your tour was cancelled you received an email explaining that if you booked thru an agent you must contact them for your refund. You called me today angry that you had not been refunded and I explained to you the refund process exactly as I had in the email you received the moment the tour was cancelled. You then told me to F###off and hung up.

Dan Nicholson 1 year ago

Fantastic experience: Had a really great time, the team worked really hard to get us the chance to see whales doing cool stuff. Teenage kids said it was the best day of the holiday.

Ian Harper 1 year ago

Fantastic experience: We decided to do a whale watching trip with Blue Seafaris as the weather was pretty good, and booked online the day before. Taking an 11am slot seemed the best timing (they have 3 sessions most days) and we given long jackets (soft material lining), self-inflating life vests and safety instructions before heading off from the marina at Brunswick Heads. 12 people per boat plus pilot and marine guide. The trip was 3 hours and fantastic - great value, very interesting guide and brilliant skipper. We hugged the coast for a while , spotting pods of dolphins, travelling towards Byron, then headed out to see. We saw lots of whales and maintained a respectful distance when following them. Some came closer to inspect us, and then we spotting breaching whales off in the distance, so we charged closer and were delighted to have displays about 15-20 meters away : so close you can see the barnacles on the whales bellies and undersides. Unbelievably wonderful and life affirming, it is a MUST DO. I was able to take photos with an iPhone, and mostly took video at zoom of 2 - 2.5 (can’t upload video here unfortunately). I’ve not done whale watching up close before, but felt completely safe, fully informed and wanting more. It’s good value and very eco-friendly. The 3 hour trip goes pretty quickly, you might want to take an apple or some nuts to snack, but go to the loo before boarding.

Blue Seafaris
Blue Seafaris

Thanks for the stellar review Ian! We are very happy you had such a great experience and look forward to having another adventure with you soon!

Donna Griffin 1 year ago

Fantastic experience: Swimming with whales off Fingal Head. Totally awesome! One pod of whales came so close to us, it was incredible. Another pod put on an amazing display of breaching, waving and fin slapping! The afternoon was topped off with a beautiful rainbow over the ocean. Couldn’t ask for more! Thank you Scott and Blue Seafaris

Blue Seafaris
Blue Seafaris

Thanks Donna! What a magic afternoon, so glad we could share it with you :)

Migaloo Digital 1 year ago

Fantastic experience: I have be doing snorkelling and whale swimming with Scott for the last 5 years and I never been disappointed. Scott always share his knowledges about marine conservation and underwater exploration. The best freediving/snorkel tour in Byron bay and Gold coast area. I highly recommend blueseafaris. Jeremy

Blue Seafaris
Blue Seafaris

Thanks Jeremy! always a pleasure having you on board :) Looking forward to the next encounters with you !

Zoe Meadowcroft 1 year ago

Fantastic experience: Was the best day of my life! Swimming with whales has been a dream of mine forever, and this day just absolutely exceeded my expectations x100. Scott was so helpful and knowledgeable, which was able to get us the best interaction possible. The first time we jumped in the water we had 4 whales straight away, we got to swim at least 3-4 times with the humpbacks in different spots, then got to watch them dance around before we went to another spot full of 30+ turtles. Was an absolute dream day I couldn’t recommend Scott and Blue Seafaris enough!!!

Blue Seafaris
Blue Seafaris

What an afternoon! absolute magic :) nailed that breach shot!!

Wes 1 year ago

Fantastic experience: Amazing… Thank you Scott and Will for the great experience!

Ingrid Goodman 1 year ago

Fantastic experience: Thank you Scott and Jill for an amazing time!

Isabella 1 year ago

Fantastic experience: Had the best birthday whale swim trip ever! The water was so calm and there were whales everywhere. Thanks to the crew for giving me such a memorable trip

annemarie brzon 1 year ago

Fantastic experience: Love love love Blue safaris, again the team always do their best, so you can have a beautiful encounter with our wonderful environment on the southern goldcoast. Again much thanks today for Scott and his epic whale and sea knowledge .. always appreciated also tips on settings with photography are always appreciated too.

Zoë Mongey 1 year ago

Fantastic experience: Wow! What can I say other than epic! Anika and Will were such great crew, super professional, friendly and knowledgeable. We were blessed with a truly superb whale encounter which made the whole experience outstanding and one I will remember forever!

Magdalena Cejko 1 year ago

Fantastic experience: Amazing experience! There was unfortunately a bit chop/swell on the day but Scott and Kye did everything to make sure we still had an awesome experience. Quality gear, concise and clear communication, and very helpful and reassuring as well. Saw Leopard sharks, an eagle ray, many many kinds of fish and a sea turtle!

thomas ratcliffe 1 year ago

Negative experience: Booked on the 11am snorkelling, had a text the evening before saying we had been transfered to the 8am session without asking if that was OK. After getting there we, and the rest of the group, were waiting there for nearly an hour before we found out the tour had been cancelled. 1 out of the 10 people booked on the tour had been sent an email and luckily had turned up to tell us, otherwise we would still be waiting. No communication with us and no communication with Get Your Guide (who we booked through) so making it more difficult to get a refund. No replies to texts or calls while waiting at the harbour. EDIT- I did not receive any sms the morning of and no email received either, not in my spam folder, I did not say to you that I had any email in my spam folder so not sure why you would say that. We attempted to call multiple times in the morning (along with all others waiting) and I messaged the number that sent the initial message and had no reply.

Blue Seafaris
Blue Seafaris

Hi Thomas, Due to increasing wind and swell we rescheduled the 11am tour to 8am in the hope that we would get out before the weather change. I wrote everyone an email and sms the night before explaining the situation and that we may have to cancel and that I would confirm or cancel at 6:45am when we could see what the real conditions were. I cancelled the tour at 6:15am and sent out an sms and email to all customers. You told me you found it in your spam folder. It clearly states on the tour voucher and booking form that we may notify you of changes before the tour and to check your messages and email. We did our best to accommodate you and make the tour happen with changing conditions. We notified everyone multiple times of the situation and kept everyone updated. I`m sorry your updates were directed to your spam folder but we did everything at our end to keep everyone informed.

Amanda Geerkins 1 year ago

Fantastic experience: Had the best time with Jill and Ky. A very knowledgeable team who aim to make their guests day amazing. Spotting turtles from a distance, Ky ensured his guests got to see them in their natural habitat without intruding on them. While in the water, Jill was sure to pount out sharks that were a little harder to spot. I found myself in what I lovingly call Shark Alley, snorkelling alongside leopard sharks. It really was an amazing experience. Thank you Jill and Ky! Side note - don't wear jewellery, my husband lost his wedding ring in the first ten minutes

Giovanna D.-T. 1 year ago

Fantastic experience: 12/10 stars for our trip with Blue Seafaris on Monday. The weather and sea conditions couldn’t have been more perfect had we ordered it. Annika and Santi were fantastic guides, kind, knowledgeable, skilled, patient. We had 1 snorkeler with us who started out a bit insecure in the water but within minutes under their guidance was as confident as a fish in the water! The wildlife sightings were superb and rather than prattle on, I shall just show you the video of the day: https://youtu.be/PeB2Xb5aO-0

Courtney Campbell 1 year ago

Fantastic experience: Amazing experience snorkelling with leopard sharks, turtles, rays and many of the nemo cast off Julian rocks - had no idea that some of the Great Barrier Reef locals swim down to Byron for the summer - thanks Scott and Kai an awesome memory locked in for our family

Carmel Boyd 1 year ago

Fantastic experience: An incredible experience onboard with Scott at Juliana Rocks swimming with turtles, leopard sharks and spotted eagle rays - what a weekend!! The whole Blue Seafaris team was knowledgeable, friendly and respectful of the marine life. I 100% recommend doing this and I can’t wait for my next trip. Thanks for such a beautiful and relaxed tour, one of the best I’ve ever done!

Jesika Leonard 1 year ago

Fantastic experience: We had such an amazing time on our exursion to Julian rocks near Byron Bay! The equipment was clean, the group was small, and the tour was a good length of time. The crew is so knowledgeable and passionate about the sealife! We saw leopard sharks, a huge variety of fish and even a sea turtle.

Lucía Quintas 1 year ago

Fantastic experience: It was amazing. One of my experience in Australia. We saw plenty of whales. We swam with six of them, really close!

Jules ROBIN-AUFFRET 1 year ago

Fantastic experience: Such an insane experience ! We got to swim 3 times with a huge mother and her baby. Scott is the best, super passionate and dedicated to make you spend the best day of your life in the best conditions.

Helen Hipwell 1 year ago

Fantastic experience: This was one of the most unbelievable experience. Scott does everything in his power to make this a really memorable day. He is extremely knowledgeable about whales and their habits . If you have a chance,, go. Words just can’t explain how beautiful being in the water near them is.

Carol Fortes 1 year ago

Fantastic experience: We went for the whale swim today and had an amazing time guided by Scott. We saw dolphins, whales and turtles. Perfect weather conditions, boat is safe and accommodating. Scott’s guidance and knowledge was outstanding. We highly recommend this tour. Thanks Scott for the awesome day

Brooke P 1 year ago

Fantastic experience: Scott is a knowledgeable & very experienced guide! I felt safe the entire time. He made a huge effort to ensure everyone had a great experience. Can’t wait to go again!

Camilla Santana 1 year ago

Fantastic experience: Second year that I go swimming with whales with Scott and I highly recommend. He knows the best places to go and have vast knowledge of the whales.

Tom Luijben 1 year ago

Fantastic experience: Lovely experience

Grosclaude César 1 year ago

Fantastic experience: Afternoon was lit. We were lucky, lot of whales even a sleepy one. Cheers to Scotty who did everything to give us a crazy afternoon, we’ll definitely be back ! If you wanna do it just go for It you won’t regret it !!!

Rosie Stoneley 1 year ago

Fantastic experience: Had an epic day out with Scotty! So happy to be in the water with such magnificent creatures. The water was littered with turtles and whales. I found it a lot better being in a smaller boat as it felt less invasive on the whales and we did not hinder their natural path like the big boats did. I wish I could go again and again ✨

Carla Mercadal 1 year ago

Fantastic experience: amazing

Destinee Jones 1 year ago

Fantastic experience: Such a great experience, the team from Blueseafaris are very experienced and get you up close and personal with the whales. I have been on a number of local whale watching tours and these guys are the best. I enjoyed it so much that I booked for a friend and I to go again the following week. And I’m considering one last trip before the end of the season. If you like watching whales from the shore, you should definitely do this tour.

Mirek Craney 2 years ago

Fantastic experience: Incredibly well run swimming with the Whales, Dolphins and Turtles tour boat operators!! Once in a lifetime experience… Just do it. ‍✈️

Evie Hall 2 years ago

Fantastic experience: Such a beautiful experience on board with Scott and his team. Extremely knowledgeable, respectful of the marine life and clearly very passionate about conservation and the comfort of all species we came across. The whales weren’t overly interested in coming too close to us today, but Scott and the team actually went over time to take us to a beautiful little spot where we swam with the most incredible green sea turtles. Some of them as big as me! I absolutely recommend this company if you’re wanting to get close encounters with marine life on the Gold Coast. Awesome company!

Serah Nathan 2 years ago

Fantastic experience: spending half a day in the habitat of heavenly humpbacks (and dolphins!) was one of the best experiences of my life. if you can swim, don’t even hesitate to book a tour. whales are the angels of the water

Gabriela Sotelo Castan 2 years ago

Fantastic experience: It was amazing to see the mum and the calf so close

Cuca Guimarães 2 years ago

Fantastic experience: My experience was incredible! The crew were fantastic and provided an amazing whale diving.

Nela Ukropcova 2 years ago

Fantastic experience: Beautiful experience and a lot of fun. I am glad I choose this trip with Blue Safaris as we were on the boat only 8 people. Scott is amazing and very experienced guide too, he knew exactly how the whales will react, and guided us to have as much encounter with them as possible, without any harassment of them. As soon as they got used to our presence, they came to say hello and see who we are. They can be very cheeky and funny too. Loved it

Jimmy White 2 years ago

Fantastic experience: We had an incredible day with Scott. His knowledge of whale behaviour meant we were in the right places to have incredible encounters. Having travelled the world for whale experiences, it was a pleasure to see someone who clearly puts the whales well being first. We were rewarded with an epic day of breaching, fluking and in water encounters with three adult humpbacks. I have already rebooked!

G O 2 years ago

Negative experience: I wouldn’t recommend the whale swimming tour because is not 100% you can swim with them, you better take the whale watching is way more cheaper.

Blue Seafaris
Blue Seafaris

Hi Gerardo, it’s unfortunate you didn’t get the whale encounter you dreamed of. It’s the ocean not a trip to sea world ! The tour description clearly states whale swim not guaranteed- seeing whales is guaranteed. As you can clearly see from the other 60+ 5*. Reviews 95% of people have a great experience. We spent nearly 4 hours at sea doing our best to provide the opportunity for you to get a dream encounter. Giving us a 1* review hardly reflects the experience you had with mums and baby whales . A group of whales playing close to the boat with over a dozen dolphins….

Joaquin Affranchino 2 years ago

Fantastic experience: Amaizing experience with a passionate legend like Scott. Highly recommended

Kendall 2 years ago

Fantastic experience: Awesome experience!

louisa narbey 2 years ago

Fantastic experience: wonderful day we saw many whales including a group with a baby whale being escorted by three big females. The hig light was two whales launching themselves clear of shallow beach water into the air, a memory Ill keep forever.

Matthew Sawyer 2 years ago

Fantastic experience: One of the most amazing experiences I've had. You can't find a tour operator that knows the ocean better than this!

Mark Bradtke 2 years ago

Fantastic experience: Amazing experience on board with Scott! Couldn't have asked for a better day out on the water. I will be back again!

Sarah Borell 2 years ago

Fantastic experience: Such an amazing experience! Best whale experience I have ever had. Scott is so knowledgeable and experienced.

Jason Rice 2 years ago

Fantastic experience: Awesome day out with Scott on his Blue Safari boat. Scott has been playing with whales in the ocean for ever so knows exactly how they move and react in the water and will drop you right on the spot to have a close encounter. Epic experience not to be missed.!!!!

Lara Hutton 2 years ago

Fantastic experience: Absolutely the most incredible experience imaginable. Our day out with Scott observing, connecting and Swimming amongst the Whales is one we will never ever forget. Scott is not only profoundly knowledgeable and very in tune with Whales but has decades of experience that made us feel very comfortable. You will be in the very best hands possible to have an intimate and intuitive encounter with one the most awe inspiring creatures of the Ocean. It was a day that my family will treasure always and we can’t wait to be back with Scott as soon as very possible on another Whale adventure . Don’t miss the chance to have this soul touching experience.

Gabriel Ribeiro 2 years ago

Fantastic experience: What an amazing experience. Thank you Scott

Kit Webster 2 years ago

Fantastic experience: Great time

Eimear Cullinane 2 years ago

Fantastic experience: This was the most incredible experience! Could not recommend Scott enough, it is so rewarding doing this with someone who is so passionate about whales and respects both their space and their beauty! Also this ecotour was very informative! We swam with a pod of whales and it was the most “pinch me” moments of my life! You honestly can not beat a natural high - Serotonin levels were peaking! Would love to do it again!

Hannah “Miss B” Bronte 2 years ago

Fantastic experience: Beautiful morning with the whales , dolphins and turtles . Scott is respectful of these magnificent creatures and it’s the most relaxed tour I’ve ever done !

Alessia Goessens 2 years ago

Fantastic experience: What an incredible experience! We started the day watching some breaching whales before getting into the water. Scott made sure we got a couple of opportunities to get in with the humpbacks after. We saw them from up close. I would go again in a heartbeat.

Summer Miles 2 years ago

Fantastic experience: Had a great time with Scott on the Boat! We saw so many playful whales!

Jen-Hua Liao (Jen) 2 years ago

Fantastic experience: Fabulous whale swim trip!!! Just like what I read in other reviews, Scott is well knowledgeable in what he is doing. We had so many opportunities to get into the water because Scott and his wife were so good at spotting the whales and how to get the most out of it for us. Undeniably, whale swim is heavily depended on luck if the whales are happy to swim towards us, however, with their expertise, we have our luck on top of their capacity to get in the right spots waiting for them. Wonderful trip with Blue Seafaris, strongly recommend it!!!

Julieta Ciriello 2 years ago

Fantastic experience: Amazing experience I’d recommend to everyone

Esther Poon 2 years ago

Fantastic experience: These guys are great not only because they get you see whales, but look after you when you need help. I was getting a mini hypothermias during the trip, Scott and his team wrapped me up in their jackets and beanies as best as they can, and gave me a ride back to the hotel. I’m so grateful I was in good hands!!

Piper F 2 years ago

Fantastic experience: Incredible. Whale experience was one of the best things I’ve ever done!

Belén Giongrandi 2 years ago

Fantastic experience: Swimming with whales was one of the most incredible things that I did in my life. Thanks so much Scott

Audrey Byron 2 years ago

Fantastic experience: We had a really great experience out at Sea with Scotty swimming with the whales. Scott was super knowledgeable and experienced. We will definitely be going out again for another trip! Thanks

tiani dun 2 years ago

Fantastic experience: We loved this tour so much!! Scott was super knowledgeable and taught us all about different whale species, their diet and their migrations. The boat is also very comfortable so we felt very safe out on the water. We saw so many dolphins and whales!! What a magical experience!

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