
Helloworld Travel Coolangatta

Information about Helloworld Travel Coolangatta
Opening hours
- Monday: 9:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 4:00 PM
- Wednesday: 9:00 AM – 4:00 PM
- Thursday: 9:00 AM – 4:00 PM
- Friday: 9:00 AM – 4:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
Our comment from TraTraTravel about Helloworld Travel Coolangatta:
Helloworld Travel Coolangatta is renowned for its exceptional customer service and highly knowledgeable staff. Visitors consistently commend the team for their ability to create memorable and stress-free travel experiences. Many clients highlight the following key strengths:
- Personalized Service: Agents like Lauren, Vicki, Carley, and Dani go above and beyond to understand and meet client needs, ensuring every trip is tailored perfectly.
- Expert Recommendations: The staff's extensive travel experience allows them to suggest insightful itineraries and add-ons that enhance each client's holiday experience.
- Responsive Communication: Customers appreciate the quick and effective communication from the team, making it easy to discuss plans and adjustments.
- Comprehensive Support: The agency takes care of everything from flights to accommodations and tours, removing the stress often associated with travel planning.
While most experiences are overwhelmingly positive, one reviewer noted a less-than-ideal interaction, which was addressed by management to improve future customer relations. Overall, Helloworld Travel Coolangatta is highly recommended for anyone looking to explore global destinations with expert guidance and dedicated service.
Helloworld Travel Coolangatta: Reviews
Fantastic experience: Lexi is the best
Fantastic experience: We recently booked our holiday with Carley Gault at Helloworld Travel Coolangatta. Carley is easy to work with, very informative and highly professional. I strongly recommend Carley to help you organise your next holiday.
Fantastic experience: My family and I have arranged many holidays through Helloworld Travel Coolangatta, and after the first one which was organised by Carley Gault, we have requested her every time since. Carley is very informative, accurate and professional. She's easy to work with and she makes sure all of the fine details are perfect for a carefree holiday. I honestly highly recommend Carley to help you organise your next holiday.
Fantastic experience: Lauren has been amazing in arranging a cruise around Australia for myself and hubby.
Fantastic experience: I recently booked my USA holiday and Caribbean Cruise with Carley Gault at Helloworld Travel Coolangatta. Carley listened to all my needs and booked me the trip of a lifetime, nothing was too difficult for Carley and she always responded quickly with any questions or advice we had. I highly recommend Carley for anyone looking to plan a stress-free and enjoyable getaway. I’ll definitely be using her again for my next adventure.
Fantastic experience: Vicki takes the stress out of organising a trip. She finds the best flights and connections to suit your timeframes, and creatively sources and suggests "add ons" or other tour options tailored to your needs and interests.
Fantastic experience: Vicki from Helloworld recently organised our trip to Singapore,Turkey and Dubai which we thoroughly enjoyed. Vicki is obviously well travelled and I found her advice on where to travel extremely helpful. Thankyou Vicki
Fantastic experience: Vicki was extremely competent and you every place to go to to make my booking far better than I could have achieved.
Fantastic experience: Vicki guided me through a complicated booking process for me and my special needs son. She was knowledgeable, helpful making great suggestions and patient enough to see things thru to end! Very happy with the service she provided. Will be back !
Fantastic experience: Alexis Smith worked tirelessly to get me a positive outcome with an airline that would not do anything for me. I am grateful that Alexis went way out to help me and it paid off. That type of person isn’t found so often now a days. I owe her heaps of gratitude !!! Thank you Alexis Smith xxx
Fantastic experience: Fulfilled the brief! Having not travelled for many years Danielle made our travel worry free. She listened to what we wanted in our holiday and planned it perfectly. Nothing was too much trouble and she always returned emails and phone calls in a timely manner. Highly recommend Dani and Helloworld Coolangatta.
Fantastic experience: I was recently up in Coolangatta and went into Helloworld for some help after my flight home to Melbourne was cancelled due to Rex going into administration. Lauren snd Alexis were so patient and helpful. Can not thank them enough. I will be using them from now on.
Fantastic experience: Carley was so obliging, nothing was too much trouble. Her service was excellent.
Fantastic experience: I would highly recommend Vicki from Helloworld Coolangatta if your first time visit to Greece. We visited 5 destinations over a fortnight and everything from tours to transfers and accommodation was exceptional!
Fantastic experience: This is a reliable and easy to deal with travel agency! Danielle has arranged two long European holidays and an Australian ocean cruise for us since 2023. The Europe trips were quite complex with numerous destinations, flights, airport transfers, hotels, and tourism activities. All this in different cities and countries, with extensive coach tours, day tours, Aegean and Mediterranean Sea cruises, and shore excursions. Danielle listened to our preferred options, offered her professional advice, and delivered on what suited us best. Her attention to detail is impeccable, so we never encountered even one little problem. Danielle and Helloworld Coolangatta certainly have our confidence! Highly recommended!!
Fantastic experience: From the time we met Lauren at the shop, you just had a sense that this young lady was a seriously professional travel agent. She was able to find flights we couldn't and made suggestions that saved us a fair chunk of money. Then came a situation that turned our trip to custard and Lauren went beyond any expectations to help us out. She got us home safely and for that we are truly appreciative. If you ever need a truly great agent to manage your travel, get in contact with Lauren. We've travelled extensively and she is the best we've ever dealt with.
Fantastic experience: We have had the pleasure to have Vicki at Coolangatta Hello World deal with all our travel cruises etc for the last 12 months. Vicki has gone above our expectations every time I have dealt with her. Such a knowledgeable lady, nothing has been too much trouble for her to do for us. We live in Victoria and only holiday in Coolangatta and always use Vicki to help with our travels. All over a kind and very helpful lady
Fantastic experience: I can’t praise Lauren highly enough. I’m currently overseas and needed some extras booked (tricky extras and family extensions). Lauren made it easier (and cheaper) than booking it myself! So professional and so quick and accurate! If you are booking a holiday anywhere, talk to Lauren. This experience is what booking travel should be like! Thank you Lauren
Fantastic experience: Alexis has been very helpful also especially enthusiastic about our recent trips Egypt and the spectacular top end thanks would highly recommend hello world Coolangatta
Fantastic experience: Extremely helpful travel agent .. thank you for all your effort in helping us with our travel and most of all following through our claim for a cancelled flight .. very much appreciated Danielle Swan …
Fantastic experience: Alexis has booked 3 cruises for us in the past 7 months. She is an exceptional travel agent, kind, caring and helpful. We would not go anywhere else when we want to travel. Thank you Alexis
Fantastic experience: I cannot rate and recommend Vicki from Helloworld highly enough. She has been organising our overseas travel arrangements for over 15 years and never have we experienced any problems. Vicki is widely travelled herself, she has an enormous amount of knowledge and experience and is very suggestive when making travel plans. Any enquiries re visas, currency and internal transport are provided to make your journey stress free. She is extremely professional, calm and is never flustered by our ongoing enquiries and is passionate about her work.
Fantastic experience: Lauren is very professional and very understanding of planning a holiday which can be quite stressful. Lauren has a calmness and is very knowledgeable in all aspects of putting a holiday together from beginning to the end.
Fantastic experience: We highly recommend Danielle at Helloworld Coolangatta. Organising our recent trip overseas she was very knowledgeable always extremely friendly, bright and very helpful in organising all aspects of our travel.
Fantastic experience: My European holiday was perfect! I absolutely credit Vicki's expertise, recommendations and organisation for this. Beginning in Italy (Rome, Sorrento, Amalfi Coast) then Prague, then boarding an AVALON River Cruise Budapest to Amsterdam (ABSOLUTELY WONDERFUL), then seeing Dubai .... so many experiences! Everything flowed perfectly because of Vicki's professionalism.
Fantastic experience: Great staff. Extremely efficient
Hi Rodney, thank you for taking the time to leave us a 5 star review and for choosing to book with us at Helloworld Travel Coolangatta. It has been our pleasure assisting you with your holiday plans! - Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: We experienced excellent, friendly service from Lauren at Coolangatta Hello World. We would highly recommend them.
Hi Linda & Bob, thank you for leaving us an awesome 5 star review for our Manager, Lauren and thank you for choosing to book your holiday with Helloworld Travel Coolangatta. We are looking forward to seeing your photos after your incredible holiday! - Helloworld Travel Coolangatta
Fantastic experience: Alexis booked us an incredible trip to Japan and made every step of the process easy! Very friendly and a efficient in her responses
Hi Bella, thank you for leaving our Travel Consultant, Alexis a 5 star review! We are glad to hear Alexis made the process easy for you and that you had an incredible time in Japan! Thank you for booking with us at Helloworld Travel Coolangatta, we appreciate your support.Lauren - Manager @ Helloworld Travel Coolangatta
Fantastic experience: Lauren has provided exceptional service to a new and slightly anxious traveller. Thanks Lauren!
Hi Janelle, thank you for choosing to book your travel with me at Helloworld Travel Coolangatta! It has been my pleasure and we appreciate your support. Your trip will be absolutely incredible!!! Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I have used Hello World Coolangatta many times. The team are very friendly and helpful. Thank you Lauren and the team.
Hi Ros, thank you for leaving us a 5 star review and thank you for booking your travel with Helloworld Travel Coolangatta! It is our absolute pleasure to assist you, and we greatly appreciate your support.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: This is our first contact and booking with Lauren, we have found her most helpful and has such an eye for detail, Lauren also is confident giving us choices that we had not considered. Lillian & Stewart Esdale
Hi Lillian & Stewart, thank you for taking the time to leave a wonderful 5 star review for our Senior Consultant & Manager, Lauren. It has been our absolute pleasure assisting you with your holiday plans, and we look forward to hearing all about it too when you're home. Thank you for your support!Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I have never gone through travel agents but Alexis made booking my upcoming trip to Sri Lanka too easy!! Thank you for the efficient and friendly service :)
Hi Alice, thank you for leaving Alexis a fantastic 5 star review! We are glad to hear she provided you with friendly, efficient service. We hope you have a wonderful time in Sri Lanka and we look forward to hearing all about it! - Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Wonderful helpful staff Lauren has been wonderful so helpful & understanding have been recommending to friends in our village have sent 3 lots so far I will keep spreading the word , look forward to booking more cruises through hello world Coolangatta thank you so much
Hi Sandie, thank you for leaving such a fantastic 5 star review for our Senior Consultant & Manager, Lauren. We greatly appreciate your support, and your recommendation and referral to your friends. You are going to have a wonderful time on your cruise, and we look forward to hearing all about it! Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Alexis has been so great - nothing too big or too small for her to help us with. Prompt to reply and gives you lots of ideas as well.
Hi Eleisha, thank you for taking the time to leave a wonderful 5 star review for our Travel Consultant, Alexis. We are pleased to hear she was helpful and had lots of ideas for your holiday plans. Thank you for choosing to book with Helloworld Travel Coolangatta!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Lauren is a lovely friendly person and also knows her job. My trips to NZ and Eastern Europe were enhanced by her knowledge and experience. I was travelling alone to Europe for the first time and Lauren gave me peace of mind
Hi Susan,WELCOME HOME!! :) Thank you for taking the time to leave a wonderful 5 star review for our Senior Consultant & Manager, Lauren! It has been a pleasure looking after your travel arrangements for you each time, and we are glad to hear you had an incredible holiday. We appreciate your support, and look forward to booking your next adventure.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: They are a Fantastic company who are very knowledgeable and helpful. They made a big complex trip a lot easier to plan and manage. I personally worked with Lauren who amazing. She worked so hard to make sure we will have a fantastic trip, she did it all with a smile on her face. She looked at so many options to find the best options for us, Timing wise, what made geographical sense and cost wise.
Hi Han & Rob, thank you for taking the time to leave a 5 star review for our Senior Travel Consultant & Manager, Lauren! It has been my absolute pleasure to assist in organising your honeymoon with you. It is going to be incredible! I can't wait to follow your adventures and catch up when you get home. Safe travels and enjoy every moment!Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Spoke to Lauren at Helloworld Travel Coolangatta to arrange land tours before and after a cruise around Scotland . Lauren was able to arrange exactly what we wanted to do with 2 different tour companies only 4 weeks before our cruise started with extra accommodation and airfares for a great price. All our future trips will be arranged by Lauren, her extensive knowledge world destinations and ability to sort transfers from one tour and connect to another was amazing. Thanks Barb and Kev
Hi Barb & Kev, thank you for taking the time to leave such a wonderful 5 star review for our Senior Consultant & Manager, Lauren! It has been our pleasure to look after your holiday plans and we look forward to hearing all about it when you get home. Safe travels! Thank you for choosing to book with us at Helloworld Travel Coolangatta, we appreciate your support.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Alexis was very professional awesome with explaining what I was after and easy to talk to all and all great experience and would highly recommend.
Hi Lachlan, thank you for taking the time to leave a 5 star review for our Travel Consultant, Alexis! We are glad to hear you had a great experience, Alexis is an asset to our team! Thank you for your support, and choosing to book your travel with us at Helloworld Travel Coolangatta.Lauren, Manager at Helloworld Travel Coolangatta
Negative experience: Rude and judgemental. Jumping to all kinds of conclusions because I was wearing a tradie shirt, steering me away from certain brochures and towards the budget ones while ignoring the fact that I had picked up the ones that specifically interested me having looked inside and seen the price tag already. Amidst suppressed giggles at even the notion of my affording a luxury holiday I was told that the budget brochure would be "more suitable" despite there being no Australia packages in it, which is specifically what I was looking for. If you want to be ignored and patronised, head here for travel advice based on your outfit
Hi Meg, I am sorry to hear you had a negative experience with our office. It is disappointing to hear as we pride ourselves on our customer service, and take all feedback seriously. I have spoken with the consultant who you collected the brochures from for your holiday planning. She has advised the company you were looking at generally caters towards an older demographic and this is why she recommended the other brochure may be more suitable. We can assure you that we do not judge or patronise our clients, we do however ask our clients questions to assist in finding them the right brochure for a holiday suited to their needs that they'll love. We apologise to you Meg for any misrepresentation or miscommunication in your interaction with us. As the manager of the business, I have also discussed your review with the team to ensure this doesn't happen again in the future. If you would like to discuss your experience further, please contact me on 07 5607 6700 or by email [email protected] Lauren Sutton, Manager @Helloworld Travel Coolangatta
Fantastic experience: Cannot recommend Helloworld Coolangatta enough, especially Danielle. She organised the best accommodation and gave out amazing recommendations. We also had multiple cancelled flights and she re-organised everything straight away! If you want to see someone about your trip I highly recommend Danielle.
Hi Madison, thank you for leaving an awesome 5 star review for our Travel Consultant, Dani! We are so pleased to hear you are happy with her service and recommendations. Thank you for choosing to book with Helloworld Travel Coolangatta, we appreciate your support!Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Alexis was amazing. We recently travelled to iceland and booked through hello world and Alexis organised our tour and kept us updated with what was happening with the volcano and changes to our tour. She was also very quick with communication and getting back to us with multiple options. I can't wait to book my next trip with her. Thank you Alexis.
Hi Brooke, thank you for taking the time to leave our Travel Consultant, Alexis a 5 star review, we appreciate your support! We are so glad to hear you had a wonderful time experience booking your Iceland holiday with Alexis, and we look forward to booking your next adventure! Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Very helpful people especially Dani, there at the Coolangatta branch. I got all my queries solved and she was so responsive and knowledgeable. I have been there for a few holiday organisings now ☺️
Hi Georgia, thank you for leaving a 5 star review for our Senior Travel Consultant, Dani! We are glad to hear you had a great experience booking your holidays with us, and that Dani got back to you promptly and answered any queries you had. Thank you for choosing to book your travel with us at Helloworld Travel Coolangatta!Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Highly recommend the team at Helloworld Coolangatta - especially Lauren. She went above and beyong, working in her own time to secure our flights etc to ensure we had the best possible rates etc for our trip. Always super friendly and so pleasant to deal with. Will definately be using them from now on.
Hi Tina, Thank you for your wonderful 5 star review for our Senior Consultant & Manager, Lauren! It has been my pleasure to assist you with your holiday plans, and I am glad to hear you have been happy with my service. Thank you for your support, I look forward to booking your next adventure! Lauren, Manager @ Helloworld Travel Coolangatta
Positive experience: Even though we are not locals to Coolangatta, Vicki at Hello World, was instrumental in securing us the best return flight deal to England. We can’t recommend her highly enough.
Hi Joanne, thank you for leaving a fantastic 5 star review for our Senior Travel Consultant, Vicki! We are glad to hear Vicki secured you the best return flight for England! Thank you for choosing to book with Helloworld Travel Coolangatta! Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Lauren at Helloworld Coolangatta was very helpful and prompt. I would definitely use her again.
Hi Karen, thank you for taking the time to leave a 5 star review for our Travel Consultant & Manager, Lauren! I'm glad you found me helpful, and I appreciate your support. I look forward to booking your next holiday! :)Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I found these guys - Lauren in particular - amazing! Would thoroughly recommend Helloworld Travel Coolangatta without hesitation, very professional, very efficient. Nothing was too much trouble with all the back and forth questions that happen while planning a holiday. Keep up the great work guys! I'll definitely be back
Hi Lyn, thank you for taking the time to leave an awesome 5 star review for Lauren! We are pleased to hear you were happy with our service when planning your holiday and we look forward to planning your next one. It was our absolute pleasure and we appreciate your support Lyn! Thank you for choosing to book with Helloworld Travel Coolangatta.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Excellent friendly service, Lauren always replys promply and with the best information and prices
Hi Jan & Russell, thank you for taking the time to leave us a 5 star review. It has been my absolute pleasure to look after your travel plans with you for many years. Thank you for your support, we really appreciate it.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I recently worked with Dani at helloworld Coolangatta in organising an international holiday. She was engaging and enthusiastic and made sure all my needs were met and for the best price too! I would go back to Dani in a heartbeat and would 100% recommend her to others. Thank you so much helloworld and dani!
Hi Sophie, thank you for taking the time to leave a 5 star review for our Travel Consultant, Dani! We are glad you have been happy with her service, and will recommend her to others booking their next holiday. Thank you for booking with Helloworld Travel Coolangatta!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: A massive thanks to Dani at Helloworld Coolangatta, she had been providing excellent travel advice and recommendations!
Hi Georgia, thank you for leaving an awesome 5 star review for our Travel Consultant, Dani! We are pleased to hear you have been happy with her service and recommendations. Thank you for booking with Helloworld Travel Coolangatta.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Booked our trip with Vicki from Helloworld Travel at Coolangatta. Very happy with Vicki - great customer service - always very prompt, professional and helpful. Will definitely book with Vicki again.
Hi Karen, thank you for taking the time to leave a fantastic 5 star review our Senior Consultant, Vicki and thank you for booking with Helloworld Travel Coolangatta!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Vicki was extremely efficient, friendly and helpful in every way along the journey to a great holiday! Highly recommend to visit and create your travel with her!!
Hi Julie, thank you for leaving a lovely 5 star review for our Senior Consultant, Vicki! We are pleased to hear you have been happy with her service, we are grateful to have Vicki as part of our team. Thank you Julie for choosing to book your travel with Helloworld Travel Coolangatta.Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Vicki was terrific in organising every aspect of my holiday. She was very responsive and listened to requests and needs, as well as coming up with suggestions and tips aspects I hadn’t even considered.
Hi Alex, thank you for your 5 star review for our Senior Consultant, Vicki! We are pleased to hear Vicki was responsive and listened to your requests and needs. We thank you for booking with Helloworld Travel Coolangatta!- Lauren Sutton, Manager @Helloworld Travel Coolangatta
Fantastic experience: Vicki has provided outstanding all the way through our bookings.She certainly goes above and beyond.We would definitely recommend her to anyone wanting a knowledgeable travel agent.Vicki is always punctual and reliable.Always responds to queries. Just booked a 6week trip through France and Spain with a Scenic River cruise as well.
Hi Diane, thank you for your fantastic 5 star review for our Senior Travel Consultant, Vicki and thank you for booking with Helloworld Travel Coolangatta. What an incredible trip you have to look forward to!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: From day one of my planning, Dani at Helloworld was simply amazing! Her bright personality shines a spotlight on her passion of travel - massive thanks for making my trip possible, it was definitely an unforgettable experience! Booking was so easy; I got a great deal and honest services. Highly recommended to everyone :)
Hi Maddison, thank you for leaving such a beautiful review for our Travel Consultant, Dani! We are grateful to have her as part of our team and we really appreciate your kind words. Thank you for booking with Helloworld Travel Coolangatta!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I recommend Helloworld Travel as a reliable and professional service for assistance with travel information and bookings . Staff are very helpful and polite
Hi Debbie, thank you for leaving a 5 star review for our Team Leader & Senior Consultant, Lauren and the team. It has been a pleasure working with you!- Lauren Sutton, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Vicki our Travel Agent at Hello world Coolangatta goes above and beyond to help with anything we may need.
Hi Julie, thank you for taking the time to leave a 5 star review for our Senior Travel Consultant, Vicki and for booking your travel with Helloworld Travel Coolangatta. - Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Vickie has gone well and truely beyond what we expected . All inquires were dealt with straight away without any fuss and done to our satisfaction . Vickie’s motto has to be no problems here just solutions . We highly recommend both Helloworld Travel Coolangatta and Vickie. Thank you
Hi Valmai, thank you for leaving a fantastic 5 star review for our Senior Travel Consultant, Vicki! She says it has been a pleasure assisting you and she is grateful to have you as a client. Thank you for booking your travel with Helloworld Travel Coolangatta. - Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Lauren booked my trip to Padang with ease and saved me a lot of time, money and stress as I found it was a difficult trip to book myself with my surfboards and the multiple stops on the flight path to Padang and also helping out choosing the right travel insurances for my surf trip and it’s very comforting to know there will be someone there behind the scenes helping out if I was to get stuck or run into any complications so Thankyou Lauren and Helloworld Travel Coolangatta
Hi Dean, thank you for leaving a 5 star review for our Manager & Senior Travel Consultant, Lauren! We are happy to hear you had a positive experience at Helloworld Travel, Coolangatta. We hope you have a great surf trip and we look forward to booking your next one. Safe travels!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: I’ve used many travel agents in the past, and none have come close to the service experience provided by Alexis at Hello Travel Coolangatta. Stress free, informative and an absolute pleasure to deal with. Couldn’t recommend highly enough.
Hi Timothy, thank you for leaving such a wonderful 5 star review for our Travel Consultant, Alexis. We look forward to assisting you with your next holiday!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Booked a trip to Japan through Dani and it was one of the best trips I’ve ever been on. It was a stress free and easy process. She gave great recommendations on snow fields and sight seeing. Would recommend her to everyone I know.
Hi Miami Rok Artwork, thank you for taking the time to leave a 5 star review for our Travel Consultant, Dani. We're pleased to hear you had a great holiday in Japan and that Dani provided you great recommendations for your trip. We look forward to booking your next holiday!- Lauren, Manager @ Helloworld Travel Coolangatta
Fantastic experience: Wow. Where can I even begin to explain the exceptional service I received from Alexis at hello world. She has been the biggest help from the moment I walked in the doors to the moment I returned home from my incredible and memorable holiday in Canada! She spoke from experience and told us her favourite cafes and restaurants - I cannot recommend Alexis enough to plan your dream holiday. Thank you!!!!
Fantastic experience: Big shout out to Dani at Helloworld Coolangatta..she ensured my trip to Nepal will be remembered for her can do anything especially with regards to flights / connecting flights. My experience with her compared to the other major Flights travel agency was chalk and cheese. I will never use anyone else moving forward, and we have already booked Europe 2023 with her :)
Hi Bevan,Thank you for taking the time to leave a 5 star review for our Travel Consultant, Dani. We are pleased to hear you were happy with her service for your Nepal trip and we'd like to thank you for re-booking with us for your upcoming Europe holiday. - Lauren, Manager @ Helloworld Travel Coolangatta
Negative experience: Stood in front of woman employee who was copying something. I waited. She ignored me. Only when I turned and left did she acknowledge me. Not getting my business. Rude.
Hi Bruce, I am sorry to hear you have had a negative experience. It is disappointing for us to receive a review like this - we take all reviews and feedback seriously as it affects our reputation. As the manager of the business, I have discussed your review with the team to ensure this doesn't happen again. If you would like to discuss your experience further, please contact me on 07 5607 6700 or by email [email protected] Many thanks, - Lauren Sutton, Manager @Helloworld Travel Coolangatta
Fantastic experience: I can't recommend enough this travel agency. They have been so helpful sorting my airfares to travel overseas thought this crazy period. Special thanks to Lauren for her patience and excellent service. Keep up the good work!
Hi Kostas, thank you for taking the time to leave a 5 star review for our Team Leader, Lauren! We are glad we were able to help you arrange your flights during the covid period and that you were happy with your experience. Thank you for booking with Helloworld Travel Coolangatta! - Lauren, Manager @ Helloworld Travel Coolangatta
Positive experience: Helloworld is the only one we use. The agency has always been tweed and coolangatta. We will go to palm beach. We always see lauren.the other staff are excellent too..
Fantastic experience: Great team, new ownership. Very knowledgeable staff
Hi Felicity, thank you for taking the time to leave us a 5 star review, we appreciate your support!Lauren, Manager @ Helloworld Travel Coolangatta
Negative experience: Not there
Hi Tracie, Covid was a tough time for the travel industry as a whole so unfortunately Helloworld Travel Coolangatta was closed for a period of time before our store re-opened in January 2021 under new ownership and management. We are pleased to see you have since come in and booked your holiday with our fantastic Travel Consultant, Dani. Thank you for booking with Helloworld Travel, Coolangatta!- Lauren, Manager @ Helloworld Travel Coolangatta
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