Flight Centre Bentons Square
Information about Flight Centre Bentons Square
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-16h
As part of Australia's largest travel agency, Flight Centre Bentons Square is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information.
Our comment from TraTraTravel about Flight Centre Bentons Square:
Flight Centre Bentons Square is renowned for its excellent customer service and expertise in travel planning. Many clients have praised the agents, particularly Harmonie, Sarah, and Mitch, for their friendly demeanor and commitment to making travel planning a seamless experience. Customers have noted that the team is always knowledgeable, professional, and willing to go above and beyond, offering personalized recommendations that suit individual needs.
Clients appreciate the attention to detail displayed throughout the booking process, with many mentioning that their trips were organized without any hassle. The agency has become a trusted choice for repeat customers who feel like they are not just clients, but friends.
While the majority of reviews reflect a positive experience, a few users expressed concerns regarding communication during busy periods, noting that sometimes agents are not immediately available. However, overall, the majority of customers would recommend Flight Centre Bentons Square for their travel needs, highlighting the dedication and responsiveness of the staff.
Whether you're planning a family holiday, a romantic getaway, or an adventurous trip, Flight Centre Bentons Square is committed to helping you find the best travel options tailored to your preferences.
Flight Centre Bentons Square: Reviews
Fantastic experience: Excellent service and advice, would highly recommend them. We dealt with Sarah and cannot recommend her highly enough
Thank you for this awesome review, Jean! We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Fantastic experience: Sarah at Flight Centre Benton Square Mornington was great in helping plan my trip on the Ghan for June 2026. Would definitely recommend Flight Centre East Mornington.
Thank you for this awesome review, Beverley! We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Fantastic experience: Very friendly and efficient
Hi Debbie, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking
Fantastic experience: Perfect holiday with all flights and plans going excellently Simply the best thanks to Harmonie
Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing Win
Fantastic experience: We've been using Flight Centre since 2014, firstly at Rosebud and then at Bentons Square when Harmonie transferred in 2014. Although Rosebud is closer we wanted Harmonie to continue arranging our travels. Harmonie is so knowledgeable, professional and such a lovely person. She's always welcoming, calm, thorough and quick and nothing is too much trouble. She goes above and beyond and quite often we've received emails out of business hours. Her accommodation suggestions are also spot on. She's arranged trips for us to India, Europe, Fiji & Hawaii, South America and within Australia and always everything went smoothly from flights, connections, transfers to accommodation. Harmonie is a credit to Flight Centre Bentons Square and we would happily recommend her.
Thanks for this amazing review Linda! We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Fantastic experience: This review is for Harmonie. We worked with her in Rosebud and moved to Benton’s Square with her. Harmonie was recommended to us. Prior to that we booked through Travel Associates but regard Harmonie more highly. She can pull rabbits out of a hat, and is always warm and accomodating while doing so! Linda Roach and John Fitz-Gibbon .
Thank you for this awesome review, Linda! We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Fantastic experience: Harmonie has been our travel agent since 2016. She is a very professional and knowledgeable person. We are not just clients, we have become friends over the years and she is very compassionate, caring and supportive. Her attention to detail and willingness to help us is exceptional. She is very patient, especially with me, and she always answers my questions with clarity. It is very comforting knowing that we are in the best hands and don’t need to worry about anything. We hope she never retires!!!
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Gabby!
Fantastic experience: We have been fortunate to have Harmonie book our holidays for many years.... it's always super easy, brilliantly organised - nothing is ever a hassle! Communication is fabulous, we're truly grateful to have Harmonie's expertise to call on! Thank you x
Thank you for this awesome review, Kathy! We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Fantastic experience: Harmonie Rosler at Bentons Square has organised and looked after us for several international trips. She is friendly and professional and has promptly reorganised flight details when unforeseen circumstances have occurred overseas. I am very happy with her service.
Hi Sandi, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking
Fantastic experience: I have always found Flight Centre @Bentons to be a smooth and professional service. My last trip to Europe required detailed connections of plane, train, high speed ferries and car hire all went well. Sam was great and other staff supportive if she wasn’t available as part time. Would recommend to anyone. G and R Marshall
Thanks for your glowing review, glenn! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Over the years I keep going back to Harmony for all of my travel adventures. She is a true professional and a delight to deal with. Nothing is too much trouble and she is knowledgeable of everything travel. I recommend everyone to take advantage of her vast experience. Thank you Harmony for all the travel experience I have enjoyed.
Thanks for your glowing review, Clara! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Her attention to detail and very professional service
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Lydia
Fantastic experience: We have used Flight centre, both in Rosebud and now Benton’s Square mainly because your agent, Harmonie Rosler has been the best person to help us find what we want each time we’ve travelled. She is always patient and understanding of our “Artistic” needs, and finds us affordable places to stay.
We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Janet
Fantastic experience: Samantha Carey was extremely helpful and very professional. Her knowledge and efficiency was fabulous and she booked and confirmed our itinerary very promptly. Samantha was very pleasant to interact with.
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Liz!
Fantastic experience: Great service, did everything for me. Would highly recommend Sam Carey
Thanks for your glowing review, William! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Sarah has booked our 2nd holiday for us this year. She is knowledgeable, professional and a lovely person to deal with. She worked really hard on our itinery and provided many options to choose from, so that we were well informed to decide on the details of our holiday. Sarah is an amazing travel agent for Flight Centre Bentons Square.
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Michelle!
Fantastic experience: Harmonie from Benton Square was fantastic with organising my trip to Europe, air fares, accommodation and tours. Her attention to detail is excellent as well as her customer service. Would definitely choose Harmonie again for my next holiday and highly recommend her. Regards Veronica
Thanks for your glowing review, Veronica! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Thanks Harmonie, Impressed by your enthusiasm, professionalism and travel knowledge. Appreciated your timely updates and provision of requested information and organising the bookings. We felt fully informed and confident we are in right hands as we prepare for our European trip. Thanks again for your efforts, guidance and assistance. Bob and Shirley
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Robert!
Fantastic experience: I find the staff at Benton's Square Flight Centre to be extremely helpful and go out of their way to assist. I have used Flight Centre a few times now and am very satisfied. Sam Carey has been excellent as the airline has made quite a few changes to our itinerary and we still have five months to go before travelling.
We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Sandra
Fantastic experience: We have been looked after by Harmonie for the last 3 years & have found her to be very professional. She will always respond promptly to any question you have. She also has an excellent knowledge of what you need to know when travelling overseas.
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Cathy!
Fantastic experience: I have always found the staff at Flight Centre Benton’s to be patient, helpful and knowledgeable about any holiday I have booked with them. Sarah, who has been helping me recently, has proved to live up to the high standard I have come to expect from the staff there. I would give her 10 stars if I could.
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Barbara!
Fantastic experience: Harmonie at Flight Center Mornington East assisted my wife and I with a multi stay holiday in the Pacific, including a cruise. Kept us up to date with relevant details required, pleasure to use her knowledge and experience.
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Philip!
Fantastic experience: Harmonie has always been very helpful. I always seem to have unusual or awkward queries and she still manages to sort them for me. I have used her for several overseas holidays, never had a hitch. Her replies to any queries are always very prompt.
We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Davina
Negative experience: I had a terrible experience with this travel agency. I trusted their personal hotel and tour recommendations, which turned out to be poor. They also booked flights at inconvenient times, and when I questioned it, I was told those were the only options—only to later find better flights myself. Once the trip started, their support was nearly nonexistent. I was stranded in Europe needing to change my return flight and despite multiple calls, voicemails, and emails, no one responded for a week—by which time I had already resolved it myself. The whole point of using a travel agent is to make things easier, but this caused me more stress and cost than if I’d planned it on my own. I initially worked with Olivia, who frequently got dates wrong in the early planning stages—a red flag I should’ve heeded. Sam briefly stepped in and was much better, but she also went on leave. There seems to be no proper handover system when staff are unavailable. I usually only leave positive reviews, but this experience was so disappointing I felt it was important to share. I regret using this agency and would not recommend it
Hi Astrid, sorry to see you are not happy with your experience. Our team look through available options and offer what may be suitable based on the brief given by a customer. If you are not happy with the initial option, this is the customer's opportunity to provide feedback, to help narrow down the search and options. This communication is vital to ensure our team can provide you with the best options.
We will be sure to channel your feedback as appropriate, thank you for your review.
Fantastic experience: I highly recommend Sam Carey. She's very friendly, helpful, and nice to chat to. I'm very appreciative of all her help.
Thanks for your glowing review, Katrina Larsen! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Sarah is amazing, she has gone above and beyond in terms of helping me organise my holiday to try to make it as special as possible and within the budget!
Thanks so much for this amazing review S! We love to see how the team has gone above & beyond to share their expertise and personalise your trip for you.
Fantastic experience: So impressed with Mallory Vaz. She helped me to plan my trip and provided me with great options and ideas. Her follow up and attention to detail is exceptional. It was not a problem for her to go the extra mile and follow up with all the extra admin I needed from her.
Thanks so much for this amazing review Beverly! We love to see how the team has gone above & beyond to share their expertise and personalise your trip for you.
Fantastic experience: Sarah Marshall just helped with my Travel insurance. She was so helpful and lovely. Definitely going back there again to book my next trip! Thank you Sarah you are amazing!
We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Krishi
Fantastic experience: Sarah Marshall had planned our overseas trip to Vanuatu with no issues and made it very easy. Sarah was very helpful all the way through the process. Less than a week before Christmas and our departure Vanuatu was hit by a large earthquake cancelling the trip we’d been planning for months, Sarah Marshall went above and beyond to make sure we had another family trip all booked and organized in days for my family. Thank you again Sarah.
Thanks so much for this fantastic feedback, we love to see how Sarah has taken such great care of your trip to take the stress of this situation for you!
Fantastic experience: Excellent !!! Sarah is amazing,very friendly and knows her job . I m very happy to book the holidays with her .
We love to see this excellent review for Sarah, and how she made your booking friendly and amazing! Thanks so much for sharing, Monica
Fantastic experience: Sam,over the past years, has shown ultimate professional commitment and dedication in providing our travel arrangements.Her research and commitment to satisfying the traveller is exemplary. She is a delight to work with for nothing seems too hard for her - the individual customer needs are her no 1 priority Chris Kachel
Hi Christopher, thanks so much for sharing this wonderful review for Sam! We love to hear how her professionalism and commitment made your booking process seamless and enjoyable
Fantastic experience: Sam was so handy. Being a young couple booking our first holiday she was great. Highly recommend!
We love hearing this great feedback for Sam! Thanks for sharing Ted :)
Fantastic experience: Sam at Flight Centre is fantastic! The service is always great, and she is such a pleasure to deal with. Sam is super helpful and knows a lot about travel, always making sure everything goes smoothly. Highly recommend!
We love to see this fantastic review for Sam, and how their knowledge and expertise made your booking smooth! Thanks so much for sharing, Michael
Fantastic experience: Cannot be more pleased with the assistance we received from Mallory. Earlier this year we organised a Greek Isles tour and flights, flights and accommodation to Ireland as well. Even when we were away Mallory answered any queries we had via text. So efficient. Our next adventure travelling WA in a motorhome. All flights to Perth, accommodation bookings for the motorhome the whole way to Broome all fell into place beautifully for us and our friends. We will be back Mallory. Thanks again. Denise Paddy Cathy and Jim.
We love to see this glowing review for Mallory, and how she not only secured you an amazing holiday, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Denise :)
Fantastic experience: Sarah Marshall is AMAZING! She has helped me plenty of times with our holidays and she’s just always been very patient and accomodating. I’m glad we found her. Such a gem! Lea
Hi Tala, thank you for leaving such an amazing review about Sarah! We absolutely love hearing this
Fantastic experience: Recently called from Sydney to book flights for bali, Mallory and Olivia were extremely helpful and went above and beyond, highly recommend.
We love seeing this fantastic review for Mallory and Olivia, and how they went above and beyond for your booking! Thanks for sharing Jeremy :)
Fantastic experience: Olivia Williamson made choosing and booking flights simple. She even found the right accommodation just where we wanted it and was able to advise me on information about our destination re Hop On/Off buses, insurance etc. I don't know why I tried to do all the hard work myself.
Hi Kath, thanks so much for sharing this amazing review for Olivia! We love to hear how her advice and knowledge made your booking simple and enjoyable
Fantastic experience: We dealt with Liv Barrett ,she has been a pleasure .She is friendly , helpful and booked our flights and some accommodation to Perhention islands , which was rather unknown and complicated to get to . She also suggested good insurance so no worries if we needed it cause we r getting older and we’re on an adventuresome holiday I would not hesitate to get Liv to book our next trip !
Hi Robin, thanks so much for sharing this wonderful review for Liv! We love to hear how her friendly and helpful manner made your booking process pleasant and easy
Fantastic experience: Planning and organising our first overseas holiday could have been a nightmare but Sarah was fabulous. We discussed with her what we had in mind and based on this, she organised the flights, the car hire and the accommodation. The paperwork for our holiday had all the details regarding booking, arrival and departure dates so it was easy to follow. The whole process was faultless and most enjoyable. Thankyou Sarah!
We love to see this glowing review for Sarah, and how she not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Jenny :)
Fantastic experience: My friend and i were seeking some advice for our first overseas trip together. A beautiful woman called Sarah welcomed us with open arms and took care to give us the best professional advice. She was so lovely and insightful, making us so much more excited for our trip!!
Hey Scarlet, thank you for your lovely feedback! We're delighted to hear that Sarah provided such professional and insightful advice for your first overseas trip. We look forward to assisting you with your future travel plans ✈️
Fantastic experience: I got help from Sarah who did an amazing job at sorting my holiday out! She was so knowledgeable and was able to provide so much information an all aspects of the trip. I would very highly recommend her based on the effort, professionalism and sense of ease that she was able to bring. Thankyou!
Hey Daniel, thank you for your feedback! We're thrilled to hear that Sarah provided such knowledgeable and professional service in planning your holiday. We look forward to assisting you with your future travel plans! ✈️
Fantastic experience: Sarah Marshall was a great organiser and communicator. She was always friendly and patient while we put together an Ubud and Seminyak family trip. Thank you Sarah!
Hey Marcela, we're thrilled to hear that Sarah provided excellent service in organizing your Ubud and Seminyak family trip. We appreciate your feedback and look forward to assisting you with future travels! ✈️
Fantastic experience: I just wanted to say a massive thanks to Mitch Evers for going above and beyond helping us work out our trip on a very tight time schedule. Mitch was professional and helped us all the way. I was not one bit surprised to jump on here and read all the wonderful reviews for him before me. Thanks Mitch, you're a super star.
We love to see this fantastic review for Mitch, and how he went above and beyond to make your booking wonderful and quick
Fantastic experience: Have booked a few trips with Flight Centre Bentons Square and have benefited from tips and advice that we probably wouldn’t have discovered otherwise. Thanks to Mitch Evers for organising our trip to US & Canada Mitch put in so much extra time to get us some extraordinary accommodation and deals. Also thanks to Chloe For our previous trip O.S Would certainly recommend Flight Centre Bentons
We love to see this awesome review for Mitch, and how he used his expertise and experience to take such great care of your travels! Thanks for sharing, Lyn :)
Positive experience: Mitch at Benton's Sq Flight Centre was very helpful and knowledgeable from the start. He was always accommodating and never in a rush to 'move us on' to make way for another customer. I would recommend Flight Centre Benton's Square, especially Mitch, for all your holiday needs.
We love to see this awesome review for Mitch, and how he used his knowledge and experience to take such great care of your travels! Thanks for sharing, Michael :)
Fantastic experience: Customer service at its absolute best! Recently, my mother went to this store and spoke to Mitchell. Unsure of where to go on her first ever overseas trip, Mitchell generously & patiently offered his services on several occasions, always ensuring my Mother's saftey and health were an absolute priority. After several mind changes later, it was agreed that a short trip to the highlights of the south of New Zealand would be a great first adventure. Mitchell then organised absolutely everything, even down to the taxi ride to meet the Sky Bus. There was literally no limit to the lengths Mitchell went to, in order to ensure my Mother's first ever adventure was not only successful, but thoroughly enjoyed and appreciated. Needless to say she will be going back again to plan any future endeavours and creating life long memories. Thanks a million Mitchell. The endless lengths you went to for my mother are appreciated more than you'll ever know.
We love to see this awesome review for Mitchell, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Ash :)
Positive experience: My trip to the Kimberlys was an adventure.It was 15 days I did find it full on, I am really happy that I experienced it. Thank you Mitch from Benton Square Flight Centre
Thank you so much Maureen for your amazing feedback for Mitch! We love to hear this
Fantastic experience: Mitch Evers helped us book our family holiday to New Zealand in March this year. He offered us fantastic suggestions on accommodation and activities. He was proactive in pre-booking parking spaces (which we were very grateful for when we got there and realised how busy it was), and also helped us get rooms with some incredible views. Thanks for your help Mitch!
We love to see this awesome review for Mitch, and how he used his expertise and experience to take such great care of your travels! Thanks for sharing, Hannah
Fantastic experience: Sarah Marshall was fantastic in arranging flights, providing help & knowledge
We love to see this amazing review for Sarah! Thanks for sharing Kathleen
Fantastic experience: Sarah Marshall at Bentons Square looked after my holiday bookings very professionally, with efficiency and a delightful personal manner. I would recommend her to anyone looking for a travel agent.
Hi Felicity, thanks so much for sharing this amazing review for Sarah! We love to hear how her professional and efficient manner made your booking process seamless and delightful
Fantastic experience: Our holiday was perfect and all thanks to Chloe. We could not be happier and at ease. The booking process was easy, Chloe customised our holiday to our needs and preferences. Thank you Chloe for your expert guidance in planning our trip. Your knowledge and experience were invaluable.
Hi Shereen, thank you so much for sharing this glowing review for Chloe! We absolutely love to hear how her expertise and advice made your booking process seamless and perfect
Fantastic experience: Chloe at Flight Centre Benton Square you are the best. Chloe organized our European trip which entailed 4 international flights,3 local flights in Italy, a mediterranean cruise several bus tours, all accommodations and much more. Chloe went far and beyond my expectations. She made everything seem easy. She is very friendly and makes you feel at ease during the process. Since moving to Mornington, this is the first of many more holidays that I will entrust Chloe to organize. Best travel agent ever, friend for life. Thanks Chloe!
Hi Pat, thank you so much for your fantastic review for Chloe! We absolutely love to hear how she went above and beyond for your service to make it easy for you
Fantastic experience: Im a person who is electronically illiterate and cant use email. Olivia at Bentons Square has beyond helped me to figure out everything on the computer, even though she is not my consultant. She is truly an asset! I hope she is recognised for her amazing work!! Made my day!! Thank you Olivia
We love to see this great review for Olivia, and how she helped make this so easy for you! Thanks so much for sharing, David
Fantastic experience: Olivia was so incredibly in booking my upcoming trip to Europe, she made the whole process stress free!!!
Thanks so much for this fantastic feedback, we love to see how Olivia has taken such great care of your trip to take the stress of this situation for you!
Fantastic experience: I came in to put together a slightly last minute trip to Tokyo and got some amazing assistance from Mitch. We got flights and hotels sorted quickly and easily, and he dug up some great tours and activities I would never have found on my own. I had a fantastic trip.
We love to see this wonderful review for Mitch, and how his knowledge and expertise made your service quick and easy! Thanks for sharing Scott
Fantastic experience: Chloe at flight centre Benton’s was so amazing with helping me book our family holiday to Fiji!! She made it so easy for me as well as being super friendly and helpful during the process! Can’t recommend Chloe enough. I’m so excited for our first family holiday ✈️☀️
Hi Mairead, thank you so much for your wonderful review for Chloe! We love to hear how her friendly demeanor made your booking experience easy and seamless
Fantastic experience: We booked our first holiday to Singapore since lock downs, and Mallory was an absolute delight. She took in to account our budget, the things we wanted to experience, and how we wanted to relax. It was seamless with no issues before or during the trip.
We love to see this glowing review for Mallory, and how she not only secured you an amazing holiday, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Beck
Fantastic experience: Chloe did such a amazing job booking my trip to Europe. She organised Topdeck tour and some flights, it was my first trip so I was a little nervous but she made me feel at ease the whole time. Best travel agent ever!!! Thanks Chloe!
We love to see this glowing review for Chloe, and how she used her expertise and experience to take such great care of your first time travels! Thanks for sharing, Bridget
Fantastic experience: Daniel Hills was amazing, he organised our trip with ease, he is very professional and very helpful. I recommend him highly.
Hi Pierre, thanks so much for sharing this wonderful review for Daniel! We love to hear how his professional manner made your booking process seamless and easy
Fantastic experience: Mallory was incredibly responsive and helpful. She provided quotes quickly, secured great pricing, and even worked after hours to support our flight booking.
Hi Suzie, thanks so much for your amazing review for Mallory! We love hearing how she provided you with quick quotes and great pricing throughout your service
Fantastic experience: Great experience - easy to deal with, all organised and communicated without any hassles. Thanks Sarah - appreciate the customer service.
Thank you so much for your great review for Sarah and the team! We love to hear how their customer service skills made your booking easy and seamless
Fantastic experience: Olivia has looked after us on many occasions, and will continue our relationship with her as she has so much patience with our specific (and often changing) needs. Well done Olivia.
Thanks so much for this fantastic feedback Robert! We love to see how Olivia has taken such great care of your trip to take the stress of this situation for you
Fantastic experience: Booked a last minute family trip to the Gold Coast and Mallory was absolutely incredible! She catered to all my requests was so helpful and answered my never ending millions of questions! Our holiday wouldn’t have been such a success without her help. Thank you so much! Would definitely recommend her to everyone!
We love to see this awesome review for Mallory, and how she used her expertise and experience to take such great care of your last minute travels! Thanks for sharing, Raquel
Fantastic experience: Sarah was very professional and responsive to queries around flights, and very flexible when asked to change details
Hi Paul, thanks so much for sharing this great review for Sarah! We love to hear how her professionalism and flexibility made your booking process easy and stress-free
Fantastic experience: We dealt with Chloe and even though I've since moved back to Adelaide, I would fly to Melbourne just to deal with Chloe again. Great recommendations and travel tips are one thing but the customer service is what is most important and by all regards, Chloe was a mega slay. May she find her Vincenzo.
Thanks so much for your wonderful review for Chloe! We love hearing how she provided you with such great customer service throughout your experience
Fantastic experience: Mallory has been booking my holidays for the last 5 years, always giving the best options regarding my holidays. Amazing customer service and a great bunch of team out there.
Hi Kaew, thank you so much for your great review for Mallory and your continual loyalty! We love to hear how her customer service skills made your experience amazing and seamless
Fantastic experience: My experience with flight centre at Bentons square has been wonderful. Olivia has been my first and only travel agent and has been nothing but a saviour when it came to booking my flights and organising everything. I honestly didn’t know where to start when booking my holiday to Bali as well as my upcoming Europe trip later this year but Olivia explained what my options were thoroughly and gave me reassurance that everything is booked and its in good hands! No regrets in choosing flight centre for my holidays, and I especially thank Olivia for her kindness and assistance, I’m so much more relaxed and excited for my holiday :)
We are so happy to see this wonderful review for Olivia, and how she could take the stress out of booking your holiday! Thank you for sharing Maisie ✈️
Fantastic experience: Mallory is amazing, she knows exactly what type of holiday we want and gets us the best prices, we wouldnt go anywhere else, thanks Mal
We are so glad Mallory was able to share her expertise and experience with you, thank you for the amazing review Andrea!
Fantastic experience: The team at flight centre Benton’s Square are always friendly, particularly Mallory who helped us book our family holiday to Bali with lots of great advice and suggestions specific to the holiday we weee looking for! The trip was amazing and seamless the whole way through - I recommend her to everyone now! Thanks Flight Centre & Mallory!
We love to see this amazing review for Mallory, and how her expertise and experience allows for such a seamless and easy booking experience. Thank you for sharing Breanna!
Fantastic experience: Chloe helped me organise our family trip over to Fiji and did an incredible job. She knew exactly where to send us with young children and found an amazing package for us! Would recommend Chloe to anyone!
We're so glad to hear that Chloe could share her expertise with you to organise the perfect family trip! Thank you for the amazing review Madeline :)
Fantastic experience: Visited UK last year and due to unfortunate circumstances had to change our return home flight a couple of times. Daniel, who we had booked original trip through, could not have been more helpful and reassuring at this stressful time. He did his utmost best to arrange and organize the return trip and was always available to talk to, nothing being too much trouble. We have booked another flight back to the UK for next year and have again booked through Daniel who again has looked after us expertly.
Thankyou so much for taking the time to share this great review for Daniel! We're so glad to hear he's taken the stress out of these last minute changes, and also helped with your future travels! :)
Fantastic experience: Olivia & management went above and beyond to help rectify a stressful situation only 2 days out from our first family holiday. They exhausted all options, called back multiple times and we ended up with a positive outcome. Olivia was absolutely incredible to deal with and is someone I will now go to for future holiday bookings. Thank you :)
Thanks so much for this fantastic feedback Courtney! We love to see how Olivia and the team has gone above and beyond to take the stress of this situation for you
Fantastic experience: Chloe is a delight to do business with. She went above and beyond to help us organise our trip to Canada for 2024 and then later advised us when airline sales were taking place, doing her best to secure return flights at an awesome price! Couldn’t be happier.
Hi Leanne, thank you so much for sharing this amazing review for Chloe! We love to hear how she went above and byond for your booking
Fantastic experience: Daniel is so very easy to plan a trip with I have a large family group and planning is so much fun with Daniel at the helm cannot recommend Daniel highly enough for all your flight and accommodation needs both locally and overseas wealth of knowledge
We love to see this awesome review for Daniel, and how he used his expertise and knowledge to make your booking process fun and easy! Thanks for sharing, Linda
Fantastic experience: I just got back from my first trip over seas & it was all thanks to Chloe. She made travelling so easy & fun! Thanks Chloe!
Hi Bryce, thanks so much for your awesome review for Chloe! We love to hear how she made your first overseas travel easy and fun
Fantastic experience: Chloe helped me plan my whole trip to Europe! She was especially helpful when I needed help over there when one of my flights was cancelled, which was such a relief. If you are looking to book I highly recommend doing so with Chloe, she is really friendly and professional and made any daunting parts feel so relaxed and exciting! I’ll definitely be using her for future travel endeavours.
Thanks so much for this awesome feedback Kristy! We love to see how Chloe has taken such great care of your trip to take the stress of this situation for you
Fantastic experience: From the very first email, Daniel has been a huge help getting us the best deals and organising our travels. Promptly responds to all questions and assists with finding the best flight arrangements.. Would recommend to anyone trying to plan a holiday especially for the first time.
We love to see this awesome review for Daniel and how he not only secured you the best deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Harrison
Fantastic experience: The moment we walked into Flight Centre at Bentons Square we were greeted with a big smile and a handshake, Mitch was warm, friendly and very professional! We were instantly comfortable and knew we had the right agent for us!
Hi Linda, thanks so much for sharing this amazing review for Mitch! We absolutely love to hear how his professionalism and customer service skills made your booking experience seamless and enjoyable
Fantastic experience: Organising a mega trip. So lots of hours spent at the desk with Daniel with many more to go. He has been amazing, very patient, searching the best deals & giving some great ideas. Nothing has been too much trouble. Highly recommend.
We love to see this glowing review for Daniel, and how he not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Virginia
Fantastic experience: Such helpful staff..Big thanks to Dan for his expertise and going the extra mile!
Thank you very much for this amazing review for Dan! We love to hear how his expertise and knowledge made your experience with us enjoyable
Fantastic experience: Sarah has been absolutely marvellous in sorting out my flight to the UK. She went way above and beyond, looking up multiple options and updating the changes that I made promptly and cheerfully. She helped me with transfers and offered advice in multiple areas to make my trip as effortless as possible. I cannot recommend her highly enough.
Thanks so much for your amazing review for Sarah! We love hearing how she went above and beyond for your booking experience to the UK
Positive experience: Mitch Evers, a newer staff member at Benton’s square Flight centre, was the best. He did a cancellation and re-booking for us which was a difficult process due to the origins of the original booking. He was patient and made certain to follow-up frequently. Thank you Mitch your manners and assistance was most appreciated!
Hi Jane, thanks so much for your amazing review for Mitch! We love to hear how his patience and knowledge made your booking experience seamless and enjoyable
Fantastic experience: Olivia Williamson was fantastic. She was so knowledgeable about our river cruise in Europe. We had so many questions which she handled well and she was very patient and kind. She showed us so many different options and was very efficient finding answers for us. Looking forward to booking future trips with Olivia.
Thank you so much for your wonderful review for Olivia! We love to hear how her knowledge and expertise made your booking process easy and seamless
Fantastic experience: Mallory convinced us to book our first overseas family holiday to Bali and we have not looked back since. She has been so amazing and have booked several more trips with her. Could not be more happy with her service and knowledge. Great job Mallory
Hi Deb! Thank you so much for your amazing review for Mallory, we love hearing how she made your first oversea's booking experience amazing and memorable
Fantastic experience: The team here at Flight Centre Benton’s Square is amazing always so helpful and help me with whatever queries I have. The manager Mallory is always just a message away with any queries I have, she goes above and beyond with her customer service. Would highly recommend them for any of your travel needs!
Thank you so much for your amazing review for Mallory and our team! We love to hear this
Positive experience: My husband and I have booked holidays through Mallory since 2018 and have booked many holidays with her. We have enjoyed some amazing deals she has managed to find us. The team at Benton square are friendly, knowledgeable and offer great service. We both highly recommend Mallory and her team
Thanks so much for this lovely review for Mallory, we love to see how she's continued to not just secure you great travel deals, but also make the process so seamless & enjoyable for you :)
Fantastic experience: After having lost over $400 in tours booked through Helloworld in Rosebud due to total lack of communication on their part, I have had my faith restored in travel agents after dealing with Olivia at the Flight Centre in Mornington. She was polite, helpful and kept me informed on everything from what was needed to enter Bali, late checkout for the hotel and possible Jetstar delays without having to ask. Great Customer service, well done.
Hi Lynne - Thank you for this amazing feedback for Olivia and the friendly and expert service she provided. We aim to please!
Fantastic experience: Would could not have been more happy with service and the help we got there
Thank you for your kind words Athena! We are glad you had a great time with us.
Positive experience: It might be the way Flight Centre operate, I have had the same experience with other stores - consultant is always on a day off or with another client when you call, always send through key information / late in the afternoon asking for confirmation before CoB. It always feels a bit "car sales man" like.
Hi Nicholas,
Thanks for your review. It is the heart of our busy season, so please bear with us if we are helping other clients. We are a 6 day trade store, some stores are a 7 day trade, so this is why some consultants are on a day off. If you want to finalise a booking its often a good idea to make an appointment with your consultant.
We aim to be timely in our quoting, and sometimes that means that confirmations may come out the same day, especially if a certain sale fare ends that day.(some airfare prices only hold for the day)
We hope you continue to use Flight Centre Bentons Square
Fantastic experience: Very helpful travel agent nothing was to much trouble.
Fantastic experience: Friendly and professional service and staff
Thanks Lois, We hope you enjoyed your holiday!
Fantastic experience: Always a great help
Thanks for the kind words!
Fantastic experience: The staff couldn't be more helpful. Booked a domestic flight and they arranged everything including flight insurance. They made it all so easy for us. Highly recommended.
Thanks Terry!
Fantastic experience: Pretty helpfull I've found or my wife thinks
Fantastic experience: Helpful staff. Easy to work out travel. Fantastic places to visit.
Thanks Anne! great to hear you had a great trip!
Positive experience: Friendly and helpful staff
Thanks for the review!
Positive experience: Exceptionly good!
Fantastic experience: Friendly staff.
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