Flight Centre Bentons Square

Fantastic experience: Excellent service and advice, would highly recommend them. We dealt with Sarah and cannot recommend her highly enough

Fantastic experience: Sarah at Flight Centre Benton Square Mornington was great in helping plan my trip on the Ghan for June 2026. Would definitely recommend Flight Centre East Mornington.

Fantastic experience: Very friendly and efficient

Fantastic experience: Perfect holiday with all flights and plans going excellently Simply the best thanks to Harmonie

Fantastic experience: We've been using Flight Centre since 2014, firstly at Rosebud and then at Bentons Square when Harmonie transferred in 2014. Although Rosebud is closer we wanted Harmonie to continue arranging our travels. Harmonie is so knowledgeable, professional and such a lovely person. She's always welcoming, calm, thorough and quick and nothing is too much trouble. She goes above and beyond and quite often we've received emails out of business hours. Her accommodation suggestions are also spot on. She's arranged trips for us to India, Europe, Fiji & Hawaii, South America and within Australia and always everything went smoothly from flights, connections, transfers to accommodation. Harmonie is a credit to Flight Centre Bentons Square and we would happily recommend her.

Fantastic experience: This review is for Harmonie. We worked with her in Rosebud and moved to Benton’s Square with her. Harmonie was recommended to us. Prior to that we booked through Travel Associates but regard Harmonie more highly. She can pull rabbits out of a hat, and is always warm and accomodating while doing so! Linda Roach and John Fitz-Gibbon .

Fantastic experience: Harmonie has been our travel agent since 2016. She is a very professional and knowledgeable person. We are not just clients, we have become friends over the years and she is very compassionate, caring and supportive. Her attention to detail and willingness to help us is exceptional. She is very patient, especially with me, and she always answers my questions with clarity. It is very comforting knowing that we are in the best hands and don’t need to worry about anything. We hope she never retires!!!

Fantastic experience: We have been fortunate to have Harmonie book our holidays for many years.... it's always super easy, brilliantly organised - nothing is ever a hassle! Communication is fabulous, we're truly grateful to have Harmonie's expertise to call on! Thank you x

Fantastic experience: Harmonie Rosler at Bentons Square has organised and looked after us for several international trips. She is friendly and professional and has promptly reorganised flight details when unforeseen circumstances have occurred overseas. I am very happy with her service.

Fantastic experience: I have always found Flight Centre @Bentons to be a smooth and professional service. My last trip to Europe required detailed connections of plane, train, high speed ferries and car hire all went well. Sam was great and other staff supportive if she wasn’t available as part time. Would recommend to anyone. G and R Marshall

Fantastic experience: Over the years I keep going back to Harmony for all of my travel adventures. She is a true professional and a delight to deal with. Nothing is too much trouble and she is knowledgeable of everything travel. I recommend everyone to take advantage of her vast experience. Thank you Harmony for all the travel experience I have enjoyed.

Fantastic experience: Her attention to detail and very professional service

Fantastic experience: We have used Flight centre, both in Rosebud and now Benton’s Square mainly because your agent, Harmonie Rosler has been the best person to help us find what we want each time we’ve travelled. She is always patient and understanding of our “Artistic” needs, and finds us affordable places to stay.

Fantastic experience: Samantha Carey was extremely helpful and very professional. Her knowledge and efficiency was fabulous and she booked and confirmed our itinerary very promptly. Samantha was very pleasant to interact with.

Fantastic experience: Great service, did everything for me. Would highly recommend Sam Carey

Fantastic experience: Sarah has booked our 2nd holiday for us this year. She is knowledgeable, professional and a lovely person to deal with. She worked really hard on our itinery and provided many options to choose from, so that we were well informed to decide on the details of our holiday. Sarah is an amazing travel agent for Flight Centre Bentons Square.

Fantastic experience: Harmonie from Benton Square was fantastic with organising my trip to Europe, air fares, accommodation and tours. Her attention to detail is excellent as well as her customer service. Would definitely choose Harmonie again for my next holiday and highly recommend her. Regards Veronica

Fantastic experience: Thanks Harmonie, Impressed by your enthusiasm, professionalism and travel knowledge. Appreciated your timely updates and provision of requested information and organising the bookings. We felt fully informed and confident we are in right hands as we prepare for our European trip. Thanks again for your efforts, guidance and assistance. Bob and Shirley

Fantastic experience: I find the staff at Benton's Square Flight Centre to be extremely helpful and go out of their way to assist. I have used Flight Centre a few times now and am very satisfied. Sam Carey has been excellent as the airline has made quite a few changes to our itinerary and we still have five months to go before travelling.

Fantastic experience: We have been looked after by Harmonie for the last 3 years & have found her to be very professional. She will always respond promptly to any question you have. She also has an excellent knowledge of what you need to know when travelling overseas.

Fantastic experience: I have always found the staff at Flight Centre Benton’s to be patient, helpful and knowledgeable about any holiday I have booked with them. Sarah, who has been helping me recently, has proved to live up to the high standard I have come to expect from the staff there. I would give her 10 stars if I could.

Fantastic experience: Harmonie at Flight Center Mornington East assisted my wife and I with a multi stay holiday in the Pacific, including a cruise. Kept us up to date with relevant details required, pleasure to use her knowledge and experience.

Fantastic experience: Harmonie has always been very helpful. I always seem to have unusual or awkward queries and she still manages to sort them for me. I have used her for several overseas holidays, never had a hitch. Her replies to any queries are always very prompt.

Negative experience: I had a terrible experience with this travel agency. I trusted their personal hotel and tour recommendations, which turned out to be poor. They also booked flights at inconvenient times, and when I questioned it, I was told those were the only options—only to later find better flights myself. Once the trip started, their support was nearly nonexistent. I was stranded in Europe needing to change my return flight and despite multiple calls, voicemails, and emails, no one responded for a week—by which time I had already resolved it myself. The whole point of using a travel agent is to make things easier, but this caused me more stress and cost than if I’d planned it on my own. I initially worked with Olivia, who frequently got dates wrong in the early planning stages—a red flag I should’ve heeded. Sam briefly stepped in and was much better, but she also went on leave. There seems to be no proper handover system when staff are unavailable. I usually only leave positive reviews, but this experience was so disappointing I felt it was important to share. I regret using this agency and would not recommend it

Fantastic experience: I highly recommend Sam Carey. She's very friendly, helpful, and nice to chat to. I'm very appreciative of all her help.

Fantastic experience: Sarah is amazing, she has gone above and beyond in terms of helping me organise my holiday to try to make it as special as possible and within the budget!

Fantastic experience: So impressed with Mallory Vaz. She helped me to plan my trip and provided me with great options and ideas. Her follow up and attention to detail is exceptional. It was not a problem for her to go the extra mile and follow up with all the extra admin I needed from her.

Fantastic experience: Sarah Marshall just helped with my Travel insurance. She was so helpful and lovely. Definitely going back there again to book my next trip! Thank you Sarah you are amazing!

Fantastic experience: Sarah Marshall had planned our overseas trip to Vanuatu with no issues and made it very easy. Sarah was very helpful all the way through the process. Less than a week before Christmas and our departure Vanuatu was hit by a large earthquake cancelling the trip we’d been planning for months, Sarah Marshall went above and beyond to make sure we had another family trip all booked and organized in days for my family. Thank you again Sarah.

Fantastic experience: Excellent !!! Sarah is amazing,very friendly and knows her job . I m very happy to book the holidays with her .

Fantastic experience: Sam,over the past years, has shown ultimate professional commitment and dedication in providing our travel arrangements.Her research and commitment to satisfying the traveller is exemplary. She is a delight to work with for nothing seems too hard for her - the individual customer needs are her no 1 priority Chris Kachel

Fantastic experience: Sam was so handy. Being a young couple booking our first holiday she was great. Highly recommend!

Fantastic experience: Sam at Flight Centre is fantastic! The service is always great, and she is such a pleasure to deal with. Sam is super helpful and knows a lot about travel, always making sure everything goes smoothly. Highly recommend!

Fantastic experience: Cannot be more pleased with the assistance we received from Mallory. Earlier this year we organised a Greek Isles tour and flights, flights and accommodation to Ireland as well. Even when we were away Mallory answered any queries we had via text. So efficient. Our next adventure travelling WA in a motorhome. All flights to Perth, accommodation bookings for the motorhome the whole way to Broome all fell into place beautifully for us and our friends. We will be back Mallory. Thanks again. Denise Paddy Cathy and Jim.

Fantastic experience: Sarah Marshall is AMAZING! She has helped me plenty of times with our holidays and she’s just always been very patient and accomodating. I’m glad we found her. Such a gem! Lea

Fantastic experience: Recently called from Sydney to book flights for bali, Mallory and Olivia were extremely helpful and went above and beyond, highly recommend.

Fantastic experience: Olivia Williamson made choosing and booking flights simple. She even found the right accommodation just where we wanted it and was able to advise me on information about our destination re Hop On/Off buses, insurance etc. I don't know why I tried to do all the hard work myself.

Fantastic experience: We dealt with Liv Barrett ,she has been a pleasure .She is friendly , helpful and booked our flights and some accommodation to Perhention islands , which was rather unknown and complicated to get to . She also suggested good insurance so no worries if we needed it cause we r getting older and we’re on an adventuresome holiday I would not hesitate to get Liv to book our next trip !

Fantastic experience: Planning and organising our first overseas holiday could have been a nightmare but Sarah was fabulous. We discussed with her what we had in mind and based on this, she organised the flights, the car hire and the accommodation. The paperwork for our holiday had all the details regarding booking, arrival and departure dates so it was easy to follow. The whole process was faultless and most enjoyable. Thankyou Sarah!

Fantastic experience: My friend and i were seeking some advice for our first overseas trip together. A beautiful woman called Sarah welcomed us with open arms and took care to give us the best professional advice. She was so lovely and insightful, making us so much more excited for our trip!!

Fantastic experience: I got help from Sarah who did an amazing job at sorting my holiday out! She was so knowledgeable and was able to provide so much information an all aspects of the trip. I would very highly recommend her based on the effort, professionalism and sense of ease that she was able to bring. Thankyou!

Fantastic experience: Sarah Marshall was a great organiser and communicator. She was always friendly and patient while we put together an Ubud and Seminyak family trip. Thank you Sarah!

Fantastic experience: I just wanted to say a massive thanks to Mitch Evers for going above and beyond helping us work out our trip on a very tight time schedule. Mitch was professional and helped us all the way. I was not one bit surprised to jump on here and read all the wonderful reviews for him before me. Thanks Mitch, you're a super star.

Fantastic experience: Have booked a few trips with Flight Centre Bentons Square and have benefited from tips and advice that we probably wouldn’t have discovered otherwise. Thanks to Mitch Evers for organising our trip to US & Canada Mitch put in so much extra time to get us some extraordinary accommodation and deals. Also thanks to Chloe For our previous trip O.S Would certainly recommend Flight Centre Bentons

Positive experience: Mitch at Benton's Sq Flight Centre was very helpful and knowledgeable from the start. He was always accommodating and never in a rush to 'move us on' to make way for another customer. I would recommend Flight Centre Benton's Square, especially Mitch, for all your holiday needs.

Fantastic experience: Customer service at its absolute best! Recently, my mother went to this store and spoke to Mitchell. Unsure of where to go on her first ever overseas trip, Mitchell generously & patiently offered his services on several occasions, always ensuring my Mother's saftey and health were an absolute priority. After several mind changes later, it was agreed that a short trip to the highlights of the south of New Zealand would be a great first adventure. Mitchell then organised absolutely everything, even down to the taxi ride to meet the Sky Bus. There was literally no limit to the lengths Mitchell went to, in order to ensure my Mother's first ever adventure was not only successful, but thoroughly enjoyed and appreciated. Needless to say she will be going back again to plan any future endeavours and creating life long memories. Thanks a million Mitchell. The endless lengths you went to for my mother are appreciated more than you'll ever know.

Positive experience: My trip to the Kimberlys was an adventure.It was 15 days I did find it full on, I am really happy that I experienced it. Thank you Mitch from Benton Square Flight Centre

Fantastic experience: Mitch Evers helped us book our family holiday to New Zealand in March this year. He offered us fantastic suggestions on accommodation and activities. He was proactive in pre-booking parking spaces (which we were very grateful for when we got there and realised how busy it was), and also helped us get rooms with some incredible views. Thanks for your help Mitch!

Fantastic experience: Sarah Marshall was fantastic in arranging flights, providing help & knowledge

Fantastic experience: Sarah Marshall at Bentons Square looked after my holiday bookings very professionally, with efficiency and a delightful personal manner. I would recommend her to anyone looking for a travel agent.

Fantastic experience: Our holiday was perfect and all thanks to Chloe. We could not be happier and at ease. The booking process was easy, Chloe customised our holiday to our needs and preferences. Thank you Chloe for your expert guidance in planning our trip. Your knowledge and experience were invaluable.

Fantastic experience: Chloe at Flight Centre Benton Square you are the best. Chloe organized our European trip which entailed 4 international flights,3 local flights in Italy, a mediterranean cruise several bus tours, all accommodations and much more. Chloe went far and beyond my expectations. She made everything seem easy. She is very friendly and makes you feel at ease during the process. Since moving to Mornington, this is the first of many more holidays that I will entrust Chloe to organize. Best travel agent ever, friend for life. Thanks Chloe!

Fantastic experience: Im a person who is electronically illiterate and cant use email. Olivia at Bentons Square has beyond helped me to figure out everything on the computer, even though she is not my consultant. She is truly an asset! I hope she is recognised for her amazing work!! Made my day!! Thank you Olivia

Fantastic experience: Olivia was so incredibly in booking my upcoming trip to Europe, she made the whole process stress free!!!

Fantastic experience: I came in to put together a slightly last minute trip to Tokyo and got some amazing assistance from Mitch. We got flights and hotels sorted quickly and easily, and he dug up some great tours and activities I would never have found on my own. I had a fantastic trip.

Fantastic experience: Chloe at flight centre Benton’s was so amazing with helping me book our family holiday to Fiji!! She made it so easy for me as well as being super friendly and helpful during the process! Can’t recommend Chloe enough. I’m so excited for our first family holiday ✈️☀️

Fantastic experience: We booked our first holiday to Singapore since lock downs, and Mallory was an absolute delight. She took in to account our budget, the things we wanted to experience, and how we wanted to relax. It was seamless with no issues before or during the trip.

Fantastic experience: Chloe did such a amazing job booking my trip to Europe. She organised Topdeck tour and some flights, it was my first trip so I was a little nervous but she made me feel at ease the whole time. Best travel agent ever!!! Thanks Chloe!

Fantastic experience: Daniel Hills was amazing, he organised our trip with ease, he is very professional and very helpful. I recommend him highly.

Fantastic experience: Mallory was incredibly responsive and helpful. She provided quotes quickly, secured great pricing, and even worked after hours to support our flight booking.

Fantastic experience: Great experience - easy to deal with, all organised and communicated without any hassles. Thanks Sarah - appreciate the customer service.

Fantastic experience: Olivia has looked after us on many occasions, and will continue our relationship with her as she has so much patience with our specific (and often changing) needs. Well done Olivia.

Fantastic experience: Booked a last minute family trip to the Gold Coast and Mallory was absolutely incredible! She catered to all my requests was so helpful and answered my never ending millions of questions! Our holiday wouldn’t have been such a success without her help. Thank you so much! Would definitely recommend her to everyone!

Fantastic experience: Sarah was very professional and responsive to queries around flights, and very flexible when asked to change details

Fantastic experience: We dealt with Chloe and even though I've since moved back to Adelaide, I would fly to Melbourne just to deal with Chloe again. Great recommendations and travel tips are one thing but the customer service is what is most important and by all regards, Chloe was a mega slay. May she find her Vincenzo.

Fantastic experience: Mallory has been booking my holidays for the last 5 years, always giving the best options regarding my holidays. Amazing customer service and a great bunch of team out there.

Fantastic experience: My experience with flight centre at Bentons square has been wonderful. Olivia has been my first and only travel agent and has been nothing but a saviour when it came to booking my flights and organising everything. I honestly didn’t know where to start when booking my holiday to Bali as well as my upcoming Europe trip later this year but Olivia explained what my options were thoroughly and gave me reassurance that everything is booked and its in good hands! No regrets in choosing flight centre for my holidays, and I especially thank Olivia for her kindness and assistance, I’m so much more relaxed and excited for my holiday :)

Fantastic experience: Mallory is amazing, she knows exactly what type of holiday we want and gets us the best prices, we wouldnt go anywhere else, thanks Mal

Fantastic experience: The team at flight centre Benton’s Square are always friendly, particularly Mallory who helped us book our family holiday to Bali with lots of great advice and suggestions specific to the holiday we weee looking for! The trip was amazing and seamless the whole way through - I recommend her to everyone now! Thanks Flight Centre & Mallory!

Fantastic experience: Chloe helped me organise our family trip over to Fiji and did an incredible job. She knew exactly where to send us with young children and found an amazing package for us! Would recommend Chloe to anyone!

Fantastic experience: Visited UK last year and due to unfortunate circumstances had to change our return home flight a couple of times. Daniel, who we had booked original trip through, could not have been more helpful and reassuring at this stressful time. He did his utmost best to arrange and organize the return trip and was always available to talk to, nothing being too much trouble. We have booked another flight back to the UK for next year and have again booked through Daniel who again has looked after us expertly.

Fantastic experience: Olivia & management went above and beyond to help rectify a stressful situation only 2 days out from our first family holiday. They exhausted all options, called back multiple times and we ended up with a positive outcome. Olivia was absolutely incredible to deal with and is someone I will now go to for future holiday bookings. Thank you :)

Fantastic experience: Chloe is a delight to do business with. She went above and beyond to help us organise our trip to Canada for 2024 and then later advised us when airline sales were taking place, doing her best to secure return flights at an awesome price! Couldn’t be happier.

Fantastic experience: Daniel is so very easy to plan a trip with I have a large family group and planning is so much fun with Daniel at the helm cannot recommend Daniel highly enough for all your flight and accommodation needs both locally and overseas wealth of knowledge

Fantastic experience: I just got back from my first trip over seas & it was all thanks to Chloe. She made travelling so easy & fun! Thanks Chloe!

Fantastic experience: Chloe helped me plan my whole trip to Europe! She was especially helpful when I needed help over there when one of my flights was cancelled, which was such a relief. If you are looking to book I highly recommend doing so with Chloe, she is really friendly and professional and made any daunting parts feel so relaxed and exciting! I’ll definitely be using her for future travel endeavours.

Fantastic experience: From the very first email, Daniel has been a huge help getting us the best deals and organising our travels. Promptly responds to all questions and assists with finding the best flight arrangements.. Would recommend to anyone trying to plan a holiday especially for the first time.

Fantastic experience: The moment we walked into Flight Centre at Bentons Square we were greeted with a big smile and a handshake, Mitch was warm, friendly and very professional! We were instantly comfortable and knew we had the right agent for us!

Fantastic experience: Organising a mega trip. So lots of hours spent at the desk with Daniel with many more to go. He has been amazing, very patient, searching the best deals & giving some great ideas. Nothing has been too much trouble. Highly recommend.

Fantastic experience: Such helpful staff..Big thanks to Dan for his expertise and going the extra mile!

Fantastic experience: Sarah has been absolutely marvellous in sorting out my flight to the UK. She went way above and beyond, looking up multiple options and updating the changes that I made promptly and cheerfully. She helped me with transfers and offered advice in multiple areas to make my trip as effortless as possible. I cannot recommend her highly enough.

Positive experience: Mitch Evers, a newer staff member at Benton’s square Flight centre, was the best. He did a cancellation and re-booking for us which was a difficult process due to the origins of the original booking. He was patient and made certain to follow-up frequently. Thank you Mitch your manners and assistance was most appreciated!

Fantastic experience: Olivia Williamson was fantastic. She was so knowledgeable about our river cruise in Europe. We had so many questions which she handled well and she was very patient and kind. She showed us so many different options and was very efficient finding answers for us. Looking forward to booking future trips with Olivia.

Fantastic experience: Mallory convinced us to book our first overseas family holiday to Bali and we have not looked back since. She has been so amazing and have booked several more trips with her. Could not be more happy with her service and knowledge. Great job Mallory

Fantastic experience: The team here at Flight Centre Benton’s Square is amazing always so helpful and help me with whatever queries I have. The manager Mallory is always just a message away with any queries I have, she goes above and beyond with her customer service. Would highly recommend them for any of your travel needs!

Positive experience: My husband and I have booked holidays through Mallory since 2018 and have booked many holidays with her. We have enjoyed some amazing deals she has managed to find us. The team at Benton square are friendly, knowledgeable and offer great service. We both highly recommend Mallory and her team

Fantastic experience: After having lost over $400 in tours booked through Helloworld in Rosebud due to total lack of communication on their part, I have had my faith restored in travel agents after dealing with Olivia at the Flight Centre in Mornington. She was polite, helpful and kept me informed on everything from what was needed to enter Bali, late checkout for the hotel and possible Jetstar delays without having to ask. Great Customer service, well done.

Fantastic experience: Would could not have been more happy with service and the help we got there

Positive experience: It might be the way Flight Centre operate, I have had the same experience with other stores - consultant is always on a day off or with another client when you call, always send through key information / late in the afternoon asking for confirmation before CoB. It always feels a bit "car sales man" like.

Fantastic experience: Very helpful travel agent nothing was to much trouble.

Fantastic experience: Friendly and professional service and staff

Fantastic experience: Always a great help

Fantastic experience: The staff couldn't be more helpful. Booked a domestic flight and they arranged everything including flight insurance. They made it all so easy for us. Highly recommended.

Fantastic experience: Pretty helpfull I've found or my wife thinks

Fantastic experience: Helpful staff. Easy to work out travel. Fantastic places to visit.

Positive experience: Friendly and helpful staff

Positive experience: Exceptionly good!

Fantastic experience: Friendly staff.