Flight Centre Hastings

Fantastic experience: Brett and Kirstie very friendly and knowledgeable. Used multiple times. Highly recommended

Fantastic experience: Great service and advice from Hastings Flight centre. We really appreciate answering all our questions and preparing itinery. Thanks especially to Dharsh and Kirstie.

Fantastic experience: I have been using Flight Centre Hastings for all my overseas flights. Kirstie is my travel person she has made it so easy and l have had no problems. I would recommend Kirstie for all your travel arrangements.

Fantastic experience: I cannot recommend Sarah highly enough. Although Flight Centre Hastings is well over 100km away from my residence and there are dozens of Flight Centre branches in between, it was by complete random, I was first put in contact with Sarah, and I have never looked back. This is the 3rd overseas trip she has organised for us, and that in itself speaks volumes. Her knowledge and professionalism is second to none, but it is the person herself that I cannot fault. She works tirelessly answering every question I send her way, no matter how small and trivial it is, she always responds as if it's the most important question she has ever been asked. Her beautiful and kind nature shines through every conversation, her patience with my total lack of understanding of how things work, her sense of humour, all of these attributes make her a truly wonderful person to deal with and a absolute pleasure to know.

Fantastic experience: While in Australia from Canada, we booked a Royal Caribbean cruise with Sarah. She was so kind and helpful and the process was smooth and easy. The day we were embarking onto the ship (in fact we were walking from our hotel in Sydney to the international terminal), I received a call that my Dad was dying. We of course couldn’t get on the ship and needed to get back to Melbourne but I had no idea how on earth to cancel a cruise for a family of four literally minutes before boarding it. I called Sarah and she was so incredibly kind and compassionate and assured me she would take care of it. We immediately began driving back to Melbourne and she kept me appraised of her communication with RC and also facilitated a refund for our on board purchases we had already made (drinks packages, ship tour etc). My dear dad passed away a few days later but I am so incredibly grateful I was able to be there. Unfortunately, the insurance I had for the cruise doesn’t cover deaths of family members if they are in a nursing home as my dad was. It didn’t matter that his death was unexpected and unrelated to the reason he was in care. Sarah spoke to Royal Caribbean and she was told that they review these situations based on deaths to immediate family members once a death certificate is provided. I honestly wasn’t expecting anything from Royal Caribbean and didn’t feel at all that they were obligated to give us any kind of refund. It was just an awful situation and terrible timing. To my utter shock, Sarah contacted me a couple of days ago to inform me that Royal Caribbean is issuing us a full refund. I couldn’t believe it! During the process, Sarah remained in contact with me with updates and advocated on our behalf. She is just an absolute gem of a human and I also can’t say enough about Royal Caribbean. Obviously we didn’t get to experience their cruise, but based on this experience, I wouldn’t hesitate in booking another cruise with them…hopefully one we will be able to enjoy!! Highly recommend Sarah Rixon at Flight Centre Hastings!! Thank you so much again, Sarah!!

Fantastic experience: Our friends recently went on an overseas holiday and Sarah organised their trip. They highly recommend we use Sarah for ours. My partner and I recently travelled to America and Canada in December. Sarah organised our entire 4 week trip and worked professionally to ensure our trip was perfect. Although there was a cancellation from our Contiki tour (external organisation) Sarah consistently kept in contact to provide us with the best options possible to ensure our trip was still exactly what we wanted. She was very quick getting back to us and even organised an early return home for us so that we could deal with a family emergency. This was also over the Christmas period, so her dedication and time to allow us to get home in time was so appreciated. Sarah’s attention to detail, travel expertise, communication and professionalism did not go unnoticed. My fiancé and I cannot recommend Sarah enough! Thank you Sarah!!

Fantastic experience: Cheerful,courteous and excellent service here. The agent I dealt with left no stone unturned when helping me organise and plan my trip to Asia. Also great follow up with the many questions l had regarding the trip. Thanks again Flight centre Hastings.

Fantastic experience: It was such a great pleasure doing business with your travel agent Dharshan Sosai. He went beyond my expectations by checking all available avenues to accommodate my needs. He was quite friendly & professional right throughout our communication. I ended up getting exactly what I wanted for a nominal price. I will highly recommend Dharshan & will definitely reach out to him for any future travel.

Fantastic experience: Dharsh looks after all our both personal and business, always gets us the best deals and quickly.

Fantastic experience: I just wanted to give a shout-out to Brett, over the last year he has been so helpful and patient with my overwhelming amount of questions, emails and requests. I would highly recommend him to anyone at any time! Thank you Brett, you make my travel experience feel easier, smoother and safer.

Positive experience: Brett is very good to deal with and certainly knows his job.

Fantastic experience: Kirsty in Flight centre did an unbelievable job organising our magical trip to New Zealand. Accomodation was brilliant and all her recommendations were spot on . Thanks Kirsty !!!

Fantastic experience: We usually deal with Sarah and have dealt with Kirstie as well and find them both to be excellent and professional. They go the extra mile to make sure that our holidays are perfect and hassle free and cannot recommend them highly enough

Fantastic experience: Just got back from 3 weeks in Scotland, Kirstie nailed it! No issues with the booking at all, hire car, hotels, flights easy as you like and I always seemed to be in the right spot near the best sights. Just how a holiday should be!

Fantastic experience: Kirstie Jones from Flight Centre Hastings. I frequently utilise the services of Flight Centre for my air ticketing requirements and I have found them to be quite good in terms of customer service and pricing. However, the customer service that I received from Kirstie Jones was exceptional and much better than what I had received in the past from other friendly Flight Centre consultants. Kirstie helped me with travel arrangements for December 2021 travel, a just a few weeks after international borders opened. She didn't just organise tickets at a competitive rate, she also provide every bit of help that I required to travel safely especially when there were so many rules and regulations that had to be satisfied and quite frankly made air travel complicated. While overseas there were further complications with my return ticket as one of the countries shut its borders and I had to be re-routed. Kirstie ensured that it didn't cost me anything more and she organised down to the last detail to ensure my safe travel back home to Australia. I would strongly commend Kirstie Jones as I found her service to be exceptional and I will definitely go back to her to organise future travel arrangements.

Positive experience: Great professional service provided to sort the best travel arrangements to suit your needs, nothing seems to be too much trouble.

Fantastic experience: Cannot recommend Kirstie at Flight Centre Hastings highly enough! Have been using her for years and she has always been so helpful, responsive and professional. Unfortunately due to COVID-19 my holiday was cancelled, Kirstie went above and beyond and whilst I expected to lose out on the trip she has been able to obtain a refund and also a credit to use with the airline for my next holiday that I will absolutely be booking through her!

Fantastic experience: Kirsty Jones is an asset to have at Flight Centre Hastings as my travel consultant. She is always so helpful, bubbly and cheerful and eager to make sure my holiday whether it be a cruise or organised tour is trouble free and a great experience.

Fantastic experience: During this very trying & difficult year of International Border closures due to COVID-19, Kirstie Jones has been very professional and caring whilst dealing with our refund process. Throughout the 20 week process she always answered our emails promptly, reassured us & kept us up to date with everything. Once the International Borders are open & we can once again travel we will definitely contact Kirstie & use her services to book our next holiday.

Fantastic experience: Katherine Kerr at Hastings is my "go to" consultant for regular trips to and from Cairns. Katherine knows me now and this makes all the difference. Sue L

Fantastic experience: Hastings Flight Centre has a friendly and professional team. Their consultans are helpful and informative when it comes to the best in travel locations, airlines and accommodation. Special thanks to my consultant Lauren for finding a great holiday getaway at an affordable price. Highly recommended.

Fantastic experience: The staff are friendly and helpful. Can arrange almost any trip you want at a good price as long as your flexible on dates.

Fantastic experience: Such great organising of a wonderful trip away

Fantastic experience: I have found the staff to be helpful and friendly. Kirstie has assisted me many times to plan our family holidays and has great knowledge of attractions to experience with the family.

Fantastic experience: Kirstie Jones has been an absolute pleasure to deal with while booking all of our overseas holidays, she worked with us through every little detail from White water rafting to the internal flights required. Will definately be using her services again in the future.

Fantastic experience: We have now booked through flight Centre Hastings on a few occasions always had such a great experience the girls are so helpful I would definitely recommend them.

Positive experience: Very good but not as good pricewise as anticipated

Fantastic experience: My consultant Kirstie was very helpful nailed it first time . Would highly recommend.

Fantastic experience: Excellent staff, always respond quickly, made my first trip an absolute breeze by handling all the nitty gritty details. Would highly reccommend!