
iFLYflat - The Points Whisperer

Information about iFLYflat - The Points Whisperer
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: (closed)
iFLYflat - The Points Whisperer: Australia's premier travel rewards adviser.
Our services:
1) Points Flight Concierge: Personalised service for booking Business and First class flights with points. Our concierge ensures you get the most value out of your points and secures your ideal itinerary (fee-per-booking).
2) 1:1 Points Optimiser: One-time session to create a tailored points earning strategy for your business. Helping you earn points quickly and efficiently from your business spending.
3) The Flights Club: Exclusive membership combining both services, ideal for business class travelers (2+ intl trips annually) will unlock the most value from our services.
Our expertise is exclusively in booking points flights, not cash airfares.
Our comment from TraTraTravel about iFLYflat - The Points Whisperer:
iFLYflat - The Points Whisperer is dedicated to providing an exceptionally seamless experience for travelers looking to maximize their frequent flyer points. Customers rave about the efficient service and the team's ability to turn points into incredible journey opportunities, ranging from first class to business class flights.
- Personalized service with a strong focus on client needs, ensuring that all questions and concerns are addressed promptly.
- Expertise in securing flights that are often unavailable through traditional booking methods, even on short notice.
- Outstanding communication throughout the booking process, keeping customers informed and stress-free.
- Many customers note significant time savings, allowing them to enjoy the benefits of their points without the hassle of extensive research.
- Specialized knowledge in navigating complex airline reward systems, making it easy for users to maximize their points efficiently.
While the service fees may initially seem high, many clients argue that the savings gained from their travel and the peace of mind provided by the service far outweigh the costs. With a proven track record of satisfied customers, iFLYflat is highly recommended for anyone looking to enhance their travel experience using loyalty points.
iFLYflat - The Points Whisperer: Reviews
Fantastic experience: Great to deal with, easy process and able to find some good points deals! Highly recommend using them for your next holidays or trips!
Thank you so much Amin. Happy travels.
Fantastic experience: I had an excellent experience and Jemimah successfully arranged 2 flights for my wife & I. John
Thanks for sharing your lovely feeback, it was our pleasure to be of service to you and I know Jemimah will be thrill to see this.
Fantastic experience: Jemimah was fantastic! Took the angst right out of trying to book given one never seems to be able to find BC points seats. Saved a heap, so well worth utilising their service. Thanks again Jemimah!
Thanks Jacqui for your time in sharing your review. We loved helping you and making it painless to use your points to fly anywhere. Wishing you a fabulous trip and hope to help you fly again and again.
Fantastic experience: We used iFLYflat to book a trip to Japan Business class from Sydney and they were able to find a Qantas reward flight within a couple of weeks in peak season (the Japanese Summer). We were unable to get two flights on reward points and had to buy one return flight using cash but just getting one return flight Business Class with a few months' notice and in peak season is pretty amazing and saved us a lot of money. I would not have had the time to secure these flights using points.
Thanks so much Glenn for sharing your review. It was our delight to help you with this and I hope you have a wonderful and comfortable trip. I love Japan, and you are tempting me to book some flights there too.
Fantastic experience: fantastic service and would highly recommend if you have the points and are too busy to research endlessly looking for reward flights just take the plunge and use these guys. Process was super smooth and i was secured flights to Europe return in business class during European summer the same day i made the initial enquiry. Saved me so much time and effort.
Thanks for your time to leave us this wonderful review and help others. Wishing you have the best trip ever to seal off this experience.
Fantastic experience: Desiree and the team were a pleasure to deal with. Return flights to Europe all on points with Qatar Business - Great outcome!
Thanks so much for taking the time to share your review. We hope you have a delightful and comfortable trip.
Fantastic experience: I've just successfully secured 2 return business class seats to Europe thanks to the exceptionally efficient service provided by staff of iFlyflat. Communication and response were both excellent. I will most definitely use them again when I have enough points to do so!
Thanks so much Sid. It was our pleasure to help you turn your points into a comfortable trip and save. Thanks for your recommendation.
Fantastic experience: It's a huge time saver when needing to use points for business or first class flights. While it may seem a little expensive, it can save you more than you spend on their service.
Hi Terry, thanks for sharing your time in giving us this kind review. We wish you a successful and comfortable trip. Looking forward to helping you fly flat every trip.
Fantastic experience: I have now used IFlyflat on two occasions on Europe return trips and each experience has been successful, efficient and friendly. It rseems to remove the frustrations of travelling on points with relative ease. We will definitely use this valuable service more in the future.
Kent, thanks for you time to share your experiences. The ethos of our service is to make the use of points to fly easy, and so glad to have you as our client. Have another great trip.
Fantastic experience: Patient, polite with a fantastic outcome. Thank you Cheryl
Thank you so kindly Agnes ✈️. Wish you a super smooth and comfortable trip.
Fantastic experience: The service is amazing. Desiree is fabulous. Never again will I spend hours trying to find flights.
Emm, Thanks so much for choosing us and entrusting us to help you fly flat with your points. All your travels will now be smooth and comfortable.
Fantastic experience: I found the service very easy to use. Staff were readily available and flexible. No task was too small. No stress. Found me great flight that I could not have found myself given time pressures. Staff were patient with helping me negotiate conversion and transfer of points. Some might think the fees are high but they were less than cattle class and finally able to use points which have been impossible to use for 10 years. Will definitely use them again.
Thanks so much Keith for sharing your experiences to help others understand the benefits of helping you fly flat with points.
Fantastic experience: Absolutely brilliant service. I sent an enquiry at the end of the day and both Steve and Desiree were making contact with me after hours that same evening in an attempt to get things sorted for me. I made the wrong decision in using points to book direct for 2 X business return trips from Adelaide to Singapore. Cost me 1,249,300 points plus $896 plus taxes. Not only did Desiree find business seats on the same flights (for 824,600 points less than my booking), she phoned the airline to ensure I could cancel with minimal fees. Thankfully, I could cancel so I will be getting those 1,249,300 points back plus my $896 and payment for taxes less $60 each to cancel. As I said to Desiree, I was a bit out of practice (after engaging with Desiree in 2017 to book our family flights to Vietnam), but will most certainly not go anywhere else to book our flights in future. The most amazing customer service I have ever received! Desiree has a client for life.
Hi Darren, Thank you so much for sharing such a wonderful and detailed review! We are thrilled to hear about your positive experience. Your kind words and praise for Desiree's exceptional customer service mean a lot to us, and we're delighted that you've chosen us as your go-to travel booking partner. We truly value your support, and we look forward to assisting you with many more unforgettable trips in the future and using points to the MAX!
Fantastic experience: Great Service + responsiveness. Communication first class, and found flights that were invisible to me, quickly + efficiently. Keep up the good work
Thanks Andrew, we are really happy we could help you fly flat. Have a wonderful trip.
Fantastic experience: Excellent service, especially by Karen. It's like having your personal concierge to do all your travel bookings. Always contactable (e-mail/WhatsApp) and so pleasant on the phone. Definitely took the nitty gritty of the 'points know how' and maximize every opportunity to book our seats. If you have the points, I would highly recommend using iFlyflat to make your 'business class' travel a reality.
Thanks Nilesh for sharing your testimonial. Karen found you so extremely lovely to work with and we as a team are delighted to have provided the best experience to fly flat with your points. Have a top trip.
Fantastic experience: Great professional service. Very smooth experience. Desiree was a delight to deal with and was able to achieve exactly what i wanted. Would highly recommend them.
Thanks so much Alex. Desiree is delighted we could get you flying exactly the way you wanted. Have a wonderful trip and look to keep you flying in the pointy-end again and again.
Fantastic experience: My booking concierge Cheryl did an excellent job! She was fast, efficient, professional and saved me a lot of time and money. Highly recommend!
Thankyou Issac, the whole team is pleased Cheryl managed to get you experiencing the very pointy-end (a segment in First Class too), the very best of travelling. Enjoy your trip.
Fantastic experience: Pascale at iFLYflat has pulled a rabbit out of the hat. With paid flights almost impossible to secure she has managed to get us a points business flight to US right before Xmas. So appreciated.
Thanks so much Ian for sharing your review. We are delighted to help you fly flat with your points and skip those crazy airfares right now. Have a smooth and comfortable trip.
Fantastic experience: Firstly, I am not prone to giving reviews. However, on this occasion I feel obliged as it was previous reviews which lead me to try, I Fly Flat. I Fly Flat and namely Desiree delivered as per there website guarantees and reviews. Even in these awkward times for air travel Desiree delivered. The process is transparent, communication outstanding and the price fair. You will improve your odds by having AMEX points vs Airline only points. I highly recommend this service as shown by the five stars and I will use I Fly Flat again without doubt.
Thanks so much Guy for making the special efforts to share your kind testimonial, it is our pleasure to help you fly anywhere in comfort with your points. Looking forward to flying you again in the near future.
Fantastic experience: Amazing, incredible service. These guys are phenomenal.
Drew, thank you for your kind feedback. Good to get you flying in the pointy-end.
Fantastic experience: The service and assistance I've received from the team at IFLYFLAT is simply first class. Desiree was just brilliant in helping me lock in business class flights to suit my family and continues to be ever so helpful with any questions I have. I have recommended IFLYFLAT to my friends and associates and they have also received first class service. Keep up the amazing work.!
Thanks so much for sharing your kind feedback. You are a star client too, Desiree enjoys working with you.
Fantastic experience: We are thrilled with the service at iFLYflat. We want to get value out of our points and we needed expert help. iFLYflat service is exceptionally good, personalised and super efficient. They charge a fee but price is what you pay and value is what you get. They know the ins and outs and the dark arts of maximising points value. Our tix to Milano, biz class, are exactly what we wanted. What a great service! xx Tony Gray and Emily Ross
Thanks so much Emily for sharing your review with us. The team too are absolutely thrilled we could find you what you wanted and wish you the most amazing trip. Exactly what points are best used for. Thanks Steve
Fantastic experience: Wanted to say a huge thank you for the outstanding and such professional service, provided by Desiree. We are so impressed. She has booked two trips for us in the past fortnight – one to the UK and one to Asia. Has saved me hours and a lot of $’s. Any questions I may have had about the booking were preempted with final emails where everything was detailed, including allocated sets and a seating plan for the aircraft. Sensational – I will be back and recommending this amazing service to all my friends.
Thank you so much Helen, we loved working with you. Have a comfortable and successful trip.
Fantastic experience: Big shout out to Pascal and iFLYflat team for booking our trip to Italy. Was really happy with the flights and it was totally stress free. On top of that When Singapore Airlines suddenly decided to hold everything up by completing a compliance audit - Pascal got it sorted - thanks again
Thanks for sharing your feedback and your patience while we got things sorted with Singapore Airlines to get the trip back to success and so glad you had an fabulous trip.
Fantastic experience: Steve and his team are miracle workers! We are amazed at how fast they were able to find us business class flights at such a great price. Desiree went over and above - checking flights all weekend to find us the best options for our travel. Thanks iFLYFlat! We'll be using you again and again!
Thanks for sharing your kind feedback, we love it when we can find the best seats and help you fly high in comfort in Biz Class .
Fantastic experience: Amazing service
Thanks so much Jonathan, it was our pleasure to work with you too.
Fantastic experience: Steve provides an invaluable service and is an absolute expert in his field. Highly recommend if you want to learn more about earning or redeeming points as efficiently as possible.
Awesome thanks for thinking about and sharing your review. Glad to help you tap into the joy of flying with points.
Fantastic experience: We could not have wished for a more stress free experience. Desiree went above and beyond to help us with our flights. Thank you Desiree for all your help. I will definitely be using these services again.
Thank you Bron for sharing your feedback. We loved helping you to get back into the air again - in the pointy end. Enjoy your trip.
Positive experience: Great site to learn how to convert and upgrade. There are fees for some services, what stopped me from signing up, is I've decided not to travel for a year or so
Hi Rose, thanks for your feedback. Apart from not travelling next year - what do you think we can improve for you, to get your 5 star rating?
Fantastic experience: You’re a legend and what I learn about points from you 9 years ago changed my life to first class travel Never thought in a million years I would ever fly Buz class let alone first class
Thanks Sandradee, once you fly First class, you'll never want to fly Business again.. And that's the way you deserve to fly.
Fantastic experience: An absolutely meticulous and responsive service. Jump on board with this amazing business. Thank you iFlyFlat team. I was just new to iFlyFlat when COVID started in Australia. They pivoted so swiftly to stay relevant. I had 3 overseas flights previously booked and was looking at losing AU$20000 to flight vouchers due to COVID. Half of that I was never going to use as I was not traveling there in the next year. The adept, polite, extremely professional team got all my money credited back to my bank account - despite some airlines saying that this would not happen. I am so happy. I totally recommend working with them. They saved me money, time and stress. Seriously incredible value.
Thank you so much for your wonderful feedback. It is heart-warming to know that our team could still put our skills and customer care to purposeful use during these crazy times, and I'm so happy that Desiree could persist with getting those refunds sorted on your behalf. Please keep well and we look to the near future when we will achieve further successes when we book you flying in the pointy-end.
Fantastic experience: I don't really know where to begin singing Iflyflat and especially Karen's praises. From beginning to end, Karen was so helpful, answering all my questions the best she could. As so many were COVID-19 related she would have needed a crystal ball but she was really patient and outlined all eventualities should international travel continue to be restricted into next year. The customer service is second to none - speedy, efficient, friendly and I'm still pinching myself that I will be going business class return home to Dublin for under $2300. I got my points through a mortgage and credit card so I literally feel like this has cost me nothing! I would highly recommend Iflyflat. I'm going to be even more focused on points accumulation now I've experienced their first class service. Thanks Karen, Steve and all the team... You have created something truly special. Julie x
Thanks Julie for sharing your review. Im really proud of my team as well. Glad to have you onboard and now you know why we love points so much, it is really the greatest way to fly. ❤️✈️
Fantastic experience: iFLYflat is a fantastic service and Desiree is a star. As a first time user she guided me through the process and made me feel extremely comfortable with everything. She was proactive, informative, and assisted with great suggestions which allowed us to get a fantastic outcome. Thanks Desiree, I can't wait to work with you again!
Thank you Matthew for this kind feedback. I hope you are keeping well and we look forward to helping you again when the skies reopen.
Fantastic experience: Our experience with iFLYflat was great! We had questions at the beginning and Pascale and Jermaine were very responsive and happy to help in any way. We had a goal and we achieved it and found the perfect flights. Than you again to Jermaine and Pascale who were amazing!
Thanks Christine, really appreciate working with you. Wishing Leanne a comfortable and successful trip flying flat.
Fantastic experience: What a super experience! Desiree found us flights with a minimum of fuss. Great communication, detailed correspondence back and forth, nothing was too much trouble. We asked a lot of questions and both Desiree and Steve were keen to answer and investigate. Plenty of tips, help with getting the best bank for your buck, or should I say points, it was too easy! Thanks IFLYFlat, well done, we are flying in style!
Thanks Yvette, so great to work with you, and really happy that we got you flying in style. As you know, once you fly flat, you'll never go back! .
Fantastic experience: Pascale from the iFLYflat team made booking our trip to the UK seamless. We had not utilised points before and were met with lots of administrative challenges to get the points converted - Pascale helped us through the whole process, providing great advice to maximise the value of our points. Pascale and the team searched for the best options and were nothing less than responsive and patient through the process. We would highly recommend using iFLYflat to anyone!
Caitriona, thanks for your thoughtful review. Our pleasure to help your use your points and I wish you a wonderful trip. Looking forward to helping you fly flat again.
Fantastic experience: My husband and I have accumulated significant points with various Frequent Flyer Programs, but have had very little success with using the points. We have spent endless hours searching for flights to redeem our points, but have always ended up disappointed and frustrated. I contacted iFlyFlat after reading many positive reviews and cannot speak highly enough of their services. Desiree was AMAZING…not only did she find us Business Class flights within 24 hours of chatting to us, but she even presented various options with different airlines, and to top it all, we still have points leftover for another trip! Thank you Desiree for your outstanding service; you totally exceeded our expectations…we are clients for life!
Fazila, it is our wonderful pleasure for the opportunity to turn your points into an amazing trip/s. Thank you for sharing this beautiful testimonial. Let's fly flat forever.
Fantastic experience: iFLYflat is an amazing service and Desiree in particular is an absolute star. She kept in constant contact while we were overseas with offers of business class flights and even some first class options until she found perfect business seats for both of us. Would highly recommend this service and look forward to using it again. Its worth every penny.
Thanks Cathie for your time in sharing this review and highlighting our passion in helping you fly in the best way possible. We loved working with you very much too.
Fantastic experience: The iFLYflat have made flying business class totally achievable. I have no idea how they do it but the deals they can access (even at short notice) are incredible. It makes flying business class very affordable.
Thanks so much Matt, the goal of our entire team is focussed on problem solving and uncovering all options to use points so you'll never have to fly Economy again, in an affordable way.
Fantastic experience: Like many people, I have quite a bit of points with various airlines. IFlyFlat secured return flights for us from Sydney to London using points from Velocity and Qantas, saving myself lot of time and effort. I would use them again.
Thanks so much for sharing your testimonials, have a comfortable and successful trip. We look forward to helping you enjoy your points again soon.
Fantastic experience: The best service offered for anything like this. Desiree is a true star arranging multiples flights for my team and myself including first class for less than business class tickets from San Fran all the way back to Sydney. I can't thank her enough!
Thanks so much Joshua. We are delighted to help you fly and look forward to helping you fly first class more often. When you fly flat, you can't go back!
Fantastic experience: Wow, Thanks so much for your service. You guys are amazing! Cheers, Justin L
Thanks Justin. Glad we would get you onboard enjoying the pointy-end. Have a great trip.
Fantastic experience: Steve and Desiree were both extremely helpful. Desiree booked flights to Europe and helped out with flights to the US. Always took time to explain and I never felt rushed. And got great results Steve was very frank with his advice that my business wasn’t incurring enough expenses to fully benefit from some strategies and he showed me what to do until we get there ( we are growing so hopefully won’t be long! ) I believe e he is very genuine and he really wants to help people fly flat! Garry Bishop Director /Licensee HPB Specialist Business Brokers
Thanks so much Garry for sharing your review. I think living life by design is one of the aims of running a business, and using points wisely to be able to fly Business and First class is one of the best perks of running a business. We wish you a great trip to USA.
Fantastic experience: What an amazing company. In 3-4 days they did what the people in Qantas Frequent Fliers couldn’t, they organised 2 business class flights to Europe & return (first class for 2 legs!) & we FINALLY got use some of our 1.2 million points. Their service is impeccable & the staff member we dealt with, JERMAINE, was fantastic. Anyone wanting to use their frequent flier points to book a flight should go straight to this company & avoid the frustrations of dealing with Qantas directly. We thoroughly recommend the staff at Iflyflat & will definitely be using their service when next we travel overseas and want to use our points. MANY THANKS JERMAINE From Lindsay & Lucie Conroy
Lucie, thanks so much for sharing your experience in this review. Jermaine loves booking (and flying) First class flights with points, so it is a match made in heaven for him. I'm so glad we could be of service and I wish you will have an excellent trip. Looking forward to helping you fly again in the pointy-end in the near future.
Fantastic experience: We have used iFLYflat a few times now and each time we have been blown away by the standard of service. They are incredibly prompt, efficient and knowledgeable. Thanks especially to Desiree who is amazing!
Claire, it's so wonderful for you to share your experiences and testimonial. Desiree and our entire team loves to help turn your points into amazing trips. Thanks for being repeat customers. ❤️❤️✈️.
Fantastic experience: Desiree from iFLYflat has very patiently helped us find our suitable tickets to barcelona. The service has been absolutely amazing, she is always available on the phone and emails. GREAT SERVICE, AWESOME CONCEPT, LOVE IT!
Pooja, thank you so much for your wonderful review I'm so happy that you are happy, and we turned your points into an amazing and comfortable trip, that's truly valuable.
Fantastic experience: What a great concept this is. I had lots of points with my credit card but couldn't find a partner airline to transfer them to who could guarantee me 2 business class seats from Sydney into Athens and out of Italy into Sydney. iFLYflat did the work for me and secured the perfect flights. I transferred points to two different airlines and bingo, done. Worth the money absolutely to get what I wanted. Terrific service, great communication. Highly recommended. I'm spending big to build up more points so I can use this terrific service again!
Christine, thank you kindly for sharing your experiences. We know points are difficult to use but they have tremendous value when you can unleash them. Have a wonderful and comfortable trip, looking forward to help you fly flat again and again.
Fantastic experience: After tearing my hair out trying to use my Qantas FF points for an international reward flight, I gave up and called IFLYflat and spoke to Karen. I gave her my (extensive) wish list thinking she would laugh or say "you`ve got to be kidding", but she said she would see what she could do. A day later all my flights were organised and confirmed! I couldn`t wish for better service and I`m eternally grateful to Karen and iFLYflat for their excellent service.
Jeff, awesome feedback thanks very much. We are happy to help keep your hair intact and get you flying flat with a glass of champagne.
Fantastic experience: I have just booked a First class return flight for my wife and I and our 1 year old to the States next year ALL on points! We would never have even considered flying that far with a one year old if it wasn't for the space a first class seat offers! Thank you again for helping us earn the points the right way and make this possible!!!
Nathan, thank you so much for sharing your experience. The goal of iFLYflat is exactly as you described, enabling you to enjoy better travel experiences via a smarter use of resources. Have the most amazing flights, and it will be one of many to come.
Fantastic experience: Pascale helped me with my flights to get business to LA and first class back to Sydney ! She emailed me every few days with Updates until the right flights came through. I highly recommend using iFly and pascale is the best! She gave me fantastic service and was very efficient. She went above and beyond, Texting me to alert me to check my email when these flights came through just so I didn’t miss out on them. Even putting me in touch with Renee from 1000 mile travel agency to organise my domestic flights within the US to match up with my international flights. Who has also being fantastic . I would still have these points built up and not using them if it wasn’t for these guys to help me use them the best way. Thank you sooo much
Tracey, thanks so much for sharing your review. I'm so happy we got the opportunity to showcase how your points could be turned into a fabulous trip. Pascale really enjoyed helping you and enjoy first class , you deserve to fly in luxe.
Fantastic experience: How they get these deals I don't know but I am more than impressed. If you are looking for an efficient way to use your points these guys are the best.
Thanks so much Jay for giving us your review. Enjoy this flight and all future flights flying flat.
Fantastic experience: It's just shy of two year that I made my first enquiry with iFLYflat. At the time i worked in a corporate role and was fortunate to accrue points that I used for holidays. Desiree and the team were efficient, very focussed on providing great service and supported me in understanding how best to be thinking about using points throughout the year and collecting them. Having a team that were fast, kept me informed of options and were flexible in helping me find flights for holidays was fantastic and saved SO much time. Fast forward, in the last 18 months I have established my own business and have travelled internationally 9 times, multiple domestic trips and each trip has become more complex in transits and length. This team has been a key part of my growth, their service is outstanding.(YEP) Two things are an absolute standout for me - 1. genuine support and service - As a growing business, having a company that i consider part of my team, to help me grow and take care of all the travel elements is priceless. Desiree understands my business, the flexibility it requires, my commitments, how i need to show up for my clients constantly (not jet lagged) . I don't have downtime in transit, critical for growth. 2. The $$ - quite simply I could not have afforded the ticket price, and most importantly the time it takes to trawl flights that work , let alone finding seats that are reward seats.
Elana, thanks for your time to share a lot of detail in this lovely review that showcases the power of using points to fly. It is always our pleasure to work with you and achieve the best outcomes for every flight/trip. Desiree is a star. I look forward to more years of partnership to unlock the potential of many more trips that continue to grow your business and that of your clients.
Fantastic experience: Desiree and the team was amazing and persistent with their search for the best use of our points for two business class seats to Hong Kong and even recommended first class options . I highly recommend I fly flat !
Hi Anna, thanks so much for taking your time to share your experience and recommendation. Our team is delighted to help you fly flat and enjoy your trip. Thanks.
Fantastic experience: After months of trying to utilise my Qantas frequent flyer points to no avail I was recommended iFLYflat. I spoke to Pascale and after a discussion as to what we wanted she went to work on satisfying our request. She worked tirelessly until we agreed on her flight locations. Nothing was too much for Pascale and she was happy to wait till we found the right flights. Highly recommended.
Thanks Tim for sharing your review here. The airlines have to make it difficult to use the points because there isn't enough seats for everyone. I'm glad Pascale could make it all work for you. Have a top flight. Look forward to help you fly again.
Fantastic experience: My business partner and I have been using Desiree and the team at IFly for the past three years, and I don’t know how we survived travelling internationally before being introduced to them. We are now consistently able to save huge amounts of money whilst travelling in business and first class - a luxury we never though we would be able to afford. I can’t recommend IFly more highly.
Thanks Edwina for sharing your experiences here, we are really privileged to be working with you and helping your business partner enjoy the true joys of travel without the costs. You have built an amazing brand which I admire.
Fantastic experience: iFLYflat (Desiree) did a great job in finding flights even though I left little time . Virtually every day I got feedback on the search status, or options that I could consider or choose. I recomend them for any business class search.
Greg, thanks for sharing your review with everyone. It was our great pleasure to help you get a comfortable flight with your points. Have a top trip.
Fantastic experience: Service was fantastic! If you are feeling a little confused on how to use your points to fly business class then give IFLYflat a go. They handled everything for us and were extremely informative, transparent and genuine along the way. Pascal was extremely helpful for us and has completely removed the stress and time of booking it all ourselves. In my opinion, the fee that iFLYflat charge for their services is definitely worthwhile and we will be booking our future business trips with them!
Thanks very much Mac for sharing this awesome feedback to help others understand our services. I wish you a successful trip and a comfortable flight. Looking forward to helping you fly again. ✈️❤️
Fantastic experience: My wife and I have been using iFLYflat for year and they have always delivered for us. It starts with great service from Pascale and the team to source the best flights, which ultimately ends with us flying business or first class several times every year! Great team - thank you guys so much.
Simon, really great to help you to fly a few times every year and embracing the magic of using points for the pointy-end. Thanks for being a wonderful client every year.
Fantastic experience: Signed up to the iFLYflat program, the point plan they put together for our business was exceptional. Recently use their services to also book international flights, Desiree was amazing to deal with and extremely helpful. Highly recommend!!!
I'm really happy to we can help you to get more points = more flights, more points = more flights. It is a real pleasure to work with you. Thanks for providing your feedback.
Fantastic experience: Attention Desiree I was referred to 'I fly flat' by a client of ours who was absolutely glowing about their performance and service. Desiree who received my request has been on my case relentlessly. There was not alot of lead time in my case. She has achieved a very good travel plan result. Most impressed. Robert Keane. Mercedes Benz Specialists Leichhardt
Thanks Jason for sharing your amazing feedback. I'm really happy we helped you get value from your points, and we were able to wow you with our service as well. ❤️
Fantastic experience: Desiree and the iFlyFlat team have been an incredible asset in continually finding flights for myself and business associates around the world and sometimes at extremely short notice. An incredible service I would recommend to anyone.
Thanks Adrian for sharing your feedback. The iFLYflat always loves getting your requests and finding your flights. It is really wonderful to work with you and Edwina.
Fantastic experience: iFLYflat provides an incredible service! Dealing with Desiree has been an absolutely fantastic experience. She is extremely efficient, responds to emails and texts at lightning speed and provides a service I have never before experienced! I am a frequent traveller and over the past 15 years have used various services or done my bookings directly online. I am always searching for possible business class option especially as travel from Australia ( and esp Perth) Into London, Europe or the US for brief work commitments is extremely long and arduous travel. This service has been amazing. For a very reasonable fee- Desiree has provided for both myself and my husband amazing Business class deals using our Frequent flyer points. Desiree and the iFLYflat team - you are amazing!
Linda ❤️, thankyou so very much for sharing your brilliant experiences with this review. I'm so glad you enjoyed working with Desiree and our team and given us the opportunity to arrange your tickets. Have a fabulous trip.
Fantastic experience: Love these guys. They think outside the square, keep in contact and make it happen. Even at short notice we mostly get it done.
Thanks Alan for sharing your great feedback. The benefits of specialisation. Hope you have a comfortable and successful trip. Looking forward to helping you fly again. A huge thanks from our team.
Fantastic experience: This is the second time we booked with iflyflat and we had a similarly brilliant experience. Aside from saving phenomenal time and effort Desiree fulfilled our “must have” criterias. We had to be (mostly) on a A380, we wanted to minimize flytime, we only wanted one short stop-over (not two or three), and only wanted a late morning/afternoon departure on both sides of an open jaw ticket. Desiree gave us various options and one just worked perfectly, again.
Thanks very much for sharing your feedback with everyone. Our goal is to utilise your points in the best ways to get you what you want. And your trip is a brilliant example to share. Thanks again, and looking forward to helping you fly again.
Fantastic experience: Desiree is my travel star!!! I was using Iflyflat for the second time and have to say the outcome has exceeded my request. With short notice I asked Desiree to book my wife business return to London and she succeeded within 4 days!! At the same time I was looking for a return flight from LA in business and although it took a day longer ( 5 days only to find a flight ) she managed to find a FIRST class seat!!! For almost the same points as business!! Superstar!!! I would never have the time to be able to look let alone secure flights so to say we were ecstatic with the outcome is an understatement. Desiree is now my permanent go-to for all of our future flights.... Regards Brian
Brian, thanks for sharing your wonderful feedback about our team. Have an excellent trip. When you fly FIRST, you'll never want to go back. .
Fantastic experience: So far our experience using iflyflat has been very good thanks Steve and Desiree for helping us save money by finding flights we could use credit card rewards points for.
Thanks so much Andrew for sharing. Have a fabulous trip and we look forward to helping you fly flat everywhere.
Fantastic experience: iFlyflat are such an amazing service. Desiree was so friendly and helpful. We are so excited to travel to Europe first class. Thank you for making our travel dreams come true! Amit and Laura
Thanks so much Laura for sharing your feedback. Flying First class to Europe is one of life's greatest joys. Have an excellent trip.
Fantastic experience: Very helpful service on such short notice. - Peter Novati
Peter, thanks for taking your time to share this great feedback. We wish you an excellent trip.
Fantastic experience: I have recently been introduced to I Fly Flat so am a first time client. I will be back over and over! I was completely overwhelmed with Desiree's efficiency and her ability to service above and beyond. Anything I was thinking of she had already thought of and made the entire process of flying flat quick, painless and actually a pleasure (especially to someone unaccustomed to booking points flights). I would highly recommend her and I Fly Flat.
Thanks Laini. So glad we were able to help you fly so quickly and make you feel comfortable throughout the whole process. Have a great trip.
Fantastic experience: I used iFLYflat for the first time recently, they were fantastic. Worked together to get the flights I wanted with the airlines I chose. Great way to get to use the points I have accrued. I will be using them again for my next flights.
So awesome, thanks Brett for your kind feedback. Wishing you an amazingly comfortable trip.
Fantastic experience: Amazing service, Desiree went above and beyond to make our dream trip come true. Her response and communication was so quick and efficient - could not recommend highly enough !
Thanks for sharing your kind feedback, and letting us play a part in making your dream trip. I'm so happy we got you those awesome flights today.
Fantastic experience: What a brilliant service, so easy and efficient. We will be using Desiree and iflyflat for all our business and leisure travel in the future, thank you for your amazing work!
Hi Melissa, it was an absolute pleasure to help you fly flat. Enjoy trying the different business classes on the different airlines, each has their own good and bad bits and let us know which flight was your favourite. Have a great trip.
Fantastic experience: Have been using iFLYflat now for just over a year and have always been impressed with their service. Desiree is who usually helps me and she is always prompt, efficient and quickly responsive to emails. Absolutely love the service and will continue to use iFLYflat for all my upcoming trips!
Thanks Hari for taking the time to share your review. It is always great to work with you everytime and keep you flying in comfort.
Fantastic experience: Well... I am delighted with the service I received from Karen and the team at iFlyflat. There is no way I would have been able to navigate the complexities of maximising my various point initiatives to secure our Business Class airfares to Japan. Thanks again and we look forward to ticking this one off the bucket list.
Thanks Eva for sharing your testimonial. We look forward to helping you tick more and more destinations off your bucket list while flying flat.
Fantastic experience: I really great outcome and hard working team to get the most for your dollar and your points, would highly recommend. + Desiree was great
Awesome Ryan, it was great to work with you, helping you fly with your points. Thanks for taking the time to share your appreciation. ❤️✈️
Fantastic experience: Desiree at iflyflat has worked above and beyond the cause to assist us with our flight details for a trip to Europe next year. I have found it increasingly difficult to use my points this way and found their service efficient, considerate and always willing to work with our requirements. I would recommend using iflyflat to anyone struggling to use FF points effectively!
We also loved working with you too, thanks for sharing your lovely review. We love helping you to fly, have a great trip.
Fantastic experience: From the get-go, the iflyflat team have been fantastic. I gave them a challenge, not to be difficult, but because of our curly situation, and Pascale, Jermaine, and initially Karen, got to work to find flights that would work for our family. Even the man himself popped in for some feedback along the way! Thanks, Steve! The iflyflat team have exceptional research skills, and kept me up to date every step of the way. If you have points, but like me have been frustrated with the process of trying to redeem flights, then this service is a must for you. I have been telling anyone willing to listen what a wonderful service this is, and will definitely be using it again in the future. Can't thank you all enough.
Simone, thanks for sharing your kind feedback. It was our real pleasure to help. The whole team pitched in to leave no stone unturned. We wish you the most wonderful trip.
Fantastic experience: This was the first time i used this service and honestly cant speak highly enough!! We dealt with Pascale and Jermaine and I am counting down the days to deal with them again as they were a dream team and i cant rave enough about their efficiency and dedication to the goal of booking the best flights for us! Thank you very much iFLYflat team :)
Thankyou Kristin for your lovely feedback. The team is pumped to see this and to know we have delivered happiness doing our work. Hope you have a brilliant trip. ✈️
Fantastic experience: We have used iFLYflat a few times now and the experience has been second to none on every occasion. Karen is a legend and goes above and beyond on every metric. Not only do they make life easy they save us heaps of money. we just saved $14,000 on our family trip to Japan flying business class! Late last year we flew 1st class to the US for economy class fares!!. Not only do they make booking flights easy, Steves warnings about AMEX points changes recently saved us over 400,000 points! We couldn't be happier with the relationship we have built with the iFLYflat team and look forward to booking many more flights in the coming years.
Thanka for sharing your experiences here. My team loves working together with you, and glad we can share the adventure of travelling well.
Fantastic experience: First time I have used this service. Desiree was exceptionally efficient, prompt and responsive to e-mails at all times. Totally satisfied with the service. Very rare to find a company anywhere that actually delivers on what they promise. It was a pleasure to deal with your organisation and will do so again and happy to pay your fees. It's worth every cent
Thank you for sharing your experience. We are really grateful to work with amazing clients such as you. Have a wonderful and comfortable trip. Looking forward to help you fly again and again.
Fantastic experience: Excellent service, was given constant updates and options to travel at a very busy time of year, we cant wait to enjoy our hard earned points!
Thanks Nathan, really glad we could make your trip more comfortable with your points. Have a top trip.
Fantastic experience: 10 out of 10 with two Gold Stars. Service was amazing. Flight options were found and chosen flights booked with fabulous communication and speed. Costs were completely transparent and up front. What an incredible service. Thankyou to all involved.
David, the whole team warmly appreciates your feedback. You were a dream client for us to work with. Have a super successful and comfortable trip.
Fantastic experience: Karen & Steve have been fantastic to deal with. We have used them 3 times now. And when it feels like you can not find a flight boom, they come through with the goods. Absolute game changers.
James, thanks for being amazing repeat clients.and we wish you to have another great trip. While the airlines decides which seats to release when, our process is continuing being refined to deliver the goods.
Fantastic experience: Excellent service. Very professional and prompt. Great communication. Flights that we would not be able to get ourselves. It is all the above and the professional know-how that you pay for. Well done to Steve and the team (Pascale).
Thank you Danny for providing your kind feedback. We wish you have the most memorable and comfortable trip. The opportunity to help you fly with your points is our passion.
Fantastic experience: Karen was fantastic. So helpful looking for flight options for us and we also had a last minute change of dates so we had to change everything around at the last minute and Karen was excellent dealing with this, made it very easy for me and she was a pleasure to deal with.
Thankyou so much Amy. Karen said it was so nice working with you, and glad the last minute changes all worked out. That's one of the invisible but amazing benefits of using frequent flyer points to fly. Have a wonderful trip.
Fantastic experience: The iFLYflat team are always a pleasure to deal with. Pascale & Jermaine manage to pull a rabbit out of the hat each time!
Thanks Simon, our pleasure to work with you. We see it as a nice challenge to beat the airlines at their own frequent flyer game to get you flying in comfort.
Fantastic experience: Desiree is a star. Highly helpful and great to have in your corner when booking flights.
Thanks Cory. I trust you will have the most excellent trip.
Fantastic experience: The service has been exceptional. Pascale secured return tickets to Zurich on the airline, flight and time I wanted, and couldn't get myself. The only compromise was that the flight was the day before requested. I was delighted and am pleased to recommend iFLYflat to my many friends who keep complaining that they have heaps of points and can never get the reward flights. Great service and advice. Thanks again.
Thanks Robert for your fabulous feedback and recommendations. Pascale and our team is delighted we could be or service to you and wish you an amazing trip.
Fantastic experience: these guys deliver what they say....highly recommended
Thanks Simon, our team appreciates your recognition.
Fantastic experience: As a leadership coach and business owner I know the importance of hiring in a professional who plays at what I work at! When it comes to using your hard earned points to "fly flat." I can't recommend Desiree, Steve and the team highly enough. Their ability to find flights using points is outstanding and they do it with a wonderful balance of delivering on the task while building strong relationships. Steve is also a master at understanding your business, and then creating a plan that will help you to maximise your collection of points without changing your spending habits. Finally when changes are about to happen (such as the current changes to AMEX) Steve and the team will help you to understand what the changes mean for you and your business. I'm a very happy user of their services with trips to Europe and the UK all on points. They take the hassle out of the process and do it with a smile. I encourage you to give their services a try. You will be glad that you did!
Thank you Ian for you time to share your experience of working with us, and we really enjoy working with you and showcasing the vast potential of using points as a new way to fly.
Fantastic experience: My wife and I have used iflyflat many times over the last four years to arrange and upgrade our overseas flights. On every occasion the service has been both personal and professional. Even when I requested an immediate flight home from holidays in Ireland due to family reasons, Pascale from iflyflat was able to accommodate us with a business class flight the following day. Highly recommend them. Vin
Thanks Vincent for sharing your experiences, we look forward to booking many more happy and comfortable flights working with you.
Fantastic experience: Thank you to Desiree and the team at IFLYflat for helping us with our flights to Europe this year, even after changes do dates and departure cities for our return leg, nothing was to hard...would highly recommend!
Thanks for giving us the opportunity to make your trip more awesome and comfortable. Your wonderful feedback is very much appreciated.
Fantastic experience: iFLYflat have been amazing communication was 5 star they found flights when I couldn't not only that they secured first class flights! Highly recommend their service. Will be using again in the future.
Thanks Robert for taking your time to provide us with your kind recommendations. It was our pleasure to help you fly happy
Fantastic experience: Desiree is fantastic and the quality of services is exceptional and nothing is too much trouble
Thanks Graeme for your wonderful feedback, Desiree said you are a true gentleman and enjoyed working with you in arranging your travel.
Fantastic experience: I struggled to find reward flights on my own, so I contacted Iflyflat. Within a matter of minutes they were onto it and secured all my flights within a week. My contact Desiree even worked over the Xmas break to ensure my flights she had found were all secured for me. Amazing Service and I will be using Iflyflat again. I highly recommend Iflyflat!!
Thanks very much Kelly, it was our pleasure to help you maximise the value of your points. Enjoy Japan! You are inspiring me to book a trip to Japan too.
Fantastic experience: I Fly Flat saved me time and a lot of money on a trip to South America then Canada and home. The South America Canada leg was expensive and has limited service, but IFF did a great job getting me the dates I wanted.
Warwick, you are a star client to work with. Thanks for sharing your experience with your testimonial.
Fantastic experience: Excellent service from Steve and his team (Desiree & Lachy), from audit to card recommendations through to bookings, the service has been great. Thank you and looking forward to flying flat for the first time next year.
Thanks Bruce, our entire team is keen-as-beans to get you on-board and drinking free champagne while stretching out your legs too.
Fantastic experience: I had a great experience using iFLYflat, they were concise with the plan they came up with and responsive and informative with any questions i had. Great value for money as the payback period was a few months.
Thanks Brad, let's get you onboard more fly flats to boost the value even further.
Fantastic experience: Desiree did an amazing job in finding us business class seat to Dublin which we were not able to find ourselves. I would highly recommend their services!
Thanks Jemma, really happy your long flight to Dublin was more mega comfortable without the mega price.
Fantastic experience: No problems at all in recommending you guys. I have dealt with many travel agents in the past, but never have I experienced responsive and a quality service like iflyflat. I have told numerous friends and family members about your business as I believe the service you provide and also the advice in the best credit cards to utilise to get more points from business expenses is second to none. If there are people out there who operate and a business and travel at least 2-3 times a year internationally, they should be contacting you. Look forward to you assisting us in the future.
You are awesome Tristan. Thanks.
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