Happy Travels Sydney

George St 790, 2000, Sydney
George St 790
2000, Sydney
(02) 5633 1149

Opening hours

  • Monday: 9:00 AM – 7:00 PM
  • Tuesday: 9:00 AM – 7:00 PM
  • Wednesday: 9:00 AM – 7:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 6:00 PM

Happy Travels travel agency offers an unbeatable choice of Backpacker Tours, Activities and Day Trips in Australia, New Zealand, Fiji and Asia.

From custom east coast packages to Greyhound bus passes, learn to scuba dive on the great barrier reef, drive 4x4's on the beach at Fraser Island or experience a Whitsundays sailing tours at their best.

Whether you're looking to party your way up the East Coast or soak up the serenity in the outback our experienced travel agents will make your booking as enjoyable and exciting as possible.

Our comment from TraTraTravel about Happy Travels Sydney:

Happy Travels Sydney is your go-to destination for planning unforgettable trips along the stunning East Coast of Australia. With a dedicated team of friendly and knowledgeable travel agents, including standout members like Ben, Eefke, and Josephine, the company excels in creating tailored itineraries that meet individual preferences and budgets.

Here are some highlights about Happy Travels:

  • Excellent Customer Service: The staff is known for being incredibly helpful and responsive, often going above and beyond to ensure your travel plans are seamless. Many customers have praised their patience and commitment to crafting the perfect trip.
  • Personalized Itineraries: Travel agents take the time to understand your desires, offering customized suggestions that align with what you want to experience. Whether it’s activities, accommodations, or transport, they ensure everything fits your style and budget.
  • Comprehensive Support: Clients have noted the ease of working with agents who provide detailed advice on various activities and destinations, making the travel planning experience stress-free and enjoyable.
  • Affordability: Happy Travels is committed to providing great value for money. Many reviews highlight significant savings compared to independently booking the same trips.

While most experiences with Happy Travels are overwhelmingly positive, a few users mentioned challenges with specific booking details or pricing discrepancies. However, overall feedback suggests that the team is always willing to address any concerns and improve customer satisfaction.

Whether you're an adventurous backpacker or a family looking for a well-rounded holiday, Happy Travels Sydney has the resources and expertise to make your journey memorable. Highly recommended for anyone looking to explore Australia!

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Happy Travels Sydney: Reviews

4.7/5 (224 Reviews)
Sydney Esselink 2 weeks ago

Fantastic experience: Aylin was amazing! She helped us organize our entire East Coast Trip! I would advise it to anyone!

Isa Anderson 2 weeks ago

Fantastic experience: Hadn’t planned to go in and book with Happy Travels, but Mark made a convincing case, and he was super helpful booking my trip! My hostels, buses and activities are all organised, feeling reassured it’s sorted and excited to go :) Cheers Mark, I’d buy you a drink but I just spent all my money in happy travels. Thanks again!

Maria McGowan 3 weeks ago

Fantastic experience: Amazing experience at happy travels. May was incredible, took so much time to go through with us every stop along the way that we wanted to do and explained all our options. Couldn’t recommend her enough!

megan sebeston 3 weeks ago

Fantastic experience: Can not rate Happy Travels and Szonja enough! She was super helpful and so lovely, she sat with us for hours explaining every step in detail for us! She made booking our East coast trip so easy and informative! Wouldn’t of been able to do it without her’

Ellie 3 weeks ago

Fantastic experience: Szonja was absolutely incredible at helping us plan our east coast trip! She stayed late, shared with us her own experiences of all the places she’s been, very friendly and knowledgeable. 10/10 cannot recommend enough booking with her and happy travels! Thank you

Daniella Bavaro 4 weeks ago

Fantastic experience: I highly recommend Happy Travels! Ben and Zonja were awesome, provided me with so much valuable info and recommendations. They booked my accommodation, and transportable for my travels up the coast for a very reasonable price.

Happy Travels Sydney

Hey Daniella, Thank you for such kind words about Ben and Szonja, we're so glad they could provide such helpful information.

ebba lindh 1 month ago

Fantastic experience: Highly recommend going here for help booking your trip in Australia. Got help from Toby who showed me places to go to in the east coast and helped me book it.

Emma Rohlfing 1 month ago

Fantastic experience: Ben was amazing

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m 1 month ago

Fantastic experience: Great and friendly customer service. Jake was extremely helpful and gave us a bunch of information. In the end we ended up booking our east coast trip through him and we are very excited.

Lisa Åström 1 month ago

Fantastic experience: Very nice people that helped us a lot with both our Australian and New Zealand trip! Jake was really helpful and made sure we will get a good time here in Australia!

Ada Helen Ingebretsen 1 month ago

Negative experience: Went into their store for just some brochures and was immediately met with a guy trying to sell us a whole trip. Because we hadn't planned our trip yet we were curious about the options Mark presented us. In the end it rather felt like he was exploiting the fact that we were first time backpackers. He said several times that tours were going quick and that we needed to decide on the day if we wanted to go or not, something that wasn't true, tours could be booked even just a day before some places. He didn't give us all the options, which made us feel like we had to do a 3-day boat trip, when a 1- or 2-day one would've been enough (and cheaper). And we also found out we were put in a more expensive room in a hostel, without knowing there were cheaper options. Obviously, it is on me and my friend too for not researching more, but the way Mark was always insisting on us making a decision quickly made us not think things through, and we ended up with a trip that wasn't really what we expected at all. Next time we will definitely book things ourselves as Happy Travels seem to be very little transparent and way too pushy.

Happy Travels Sydney

Thank you so much for your feedback and review. We are so sorry to hear about your experience. At Happy Travels we always aim to provide the best tours, trips, and customer service and we’re sorry to hear that you feel we fell short on this occasion. Our sales agents have spent a lot of time traveling and backpacking and based on all of their personal experience they aim to do their best to design trips with customers best interests in mind. We do not intend to pressure customers into making rushed or uninformed decisions, we care about your best interests. We are currently going into peak season for tourism in Australia and it is true that hostel and excursion bookings need to be made decisively and in advance in order to ensure that the best options can be secured for you. We appreciate you bringing this to our attention and would love to make things right if possible. If you have any further comments or would like to discuss your experience in more detail, please respond to the email our support team sent you.

Ann Lawson 1 month ago

Fantastic experience: Best experience here, Ben was the best !!

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abbie o'neill 1 month ago

Fantastic experience: Ben was amazinggg thank you sm

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Hugo 1 month ago

Fantastic experience: I just got back from my Road Trip on the east coast and I still have stars in my eyes! I particularly thank Mahé for his kindness, support, and professionalism! I recommend it 100%! Go for it ✨

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Talia 1 month ago

Fantastic experience: Best travel agency! Was very easy and quick, thank you Mahé

Lauren Parkes 1 month ago

Fantastic experience: Ben was amazing, he helped us book all our buses, 10/10. Thanks to Mahe too for her help beforehand.

Chelsea Bottomley 2 months ago

Fantastic experience: Ben was very thorough and helpful when booking our East Coast trip. He spent a lot of time with us and made sure we understood everything. He was very lovely and made sure our trip was exactly what we had envisioned. I would definitely recommend Ben - he is a credit to HT!

Ella Walter 3 months ago

Fantastic experience: My friend and I spontaneously came to Australia and were quite overwhelmed with planning our trip. Jamie totally rescued us and created a great plan for the East Coast with us. It was super easy, he took the burden off us and always considered our wishes and our budget. Highly recommended.

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Molly Boulton 3 months ago

Fantastic experience: Ben was a great help and managed to fit in so much with my difficult schedule!

Happy Travels Sydney

Hi Molly, it's great to hear Ben was so helpful and was able to make the most of your time. Thank you for choosing to book with us!

deborah broder 3 months ago

Fantastic experience: I am really excited for my upcoming trip , thanks to ben he did a great job he was really helpful and friendly!

Francesca Durran 3 months ago

Fantastic experience: Ben was really nice, helpful and supported planning our trip.

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Nick Weitgraven 3 months ago

Fantastic experience: I ended up at Happy Travels by complete accident, but it's been a very happy accident since I didn't really plan much beforehand. Mahe helped me with such enthusiasm and patience, even through an emotional Rollercoaster of different trips being/becoming unavailable. Thank you Mahe and Happy Travels for adepting to my travelling style and budget, I'm looking forward to my time on the East Coast :)

Ilayda Akpinar 3 months ago

Fantastic experience: Ben really saved us, we came here without a plan and he approached us on the street, we showed him our list of spots where we wanted to go and he improved it, took out bad spots, added new and better ones, the ones that are really worth it. Ben has traveled a lot in Australia himself, all the way up the east coast, so he has good tips and a lot of experience that he shared with us. We planned trips, accommodation, food, etc. with him for the next two months at a fantastic price. If we had booked ourselves, it would have cost us over three times as much. He is very, very nice, helped us with everything, showed us where we can save. Very warm and open, I am so grateful!!!

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s 3 months ago

Fantastic experience: Mahe was really attentive to our expectations and built us a great road trip. She supported us from A to Z, was super patient, and did not hesitate to put in extra hours for us!!

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Linn Aldén 3 months ago

Fantastic experience: Very good service, a big thanx to Ben!!

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Anna van Mooi 3 months ago

Fantastic experience: Thanks so much Happy Travels❤️❤️❤️ Helped me plan my whole east coast ❤️

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Signe Brown 3 months ago

Fantastic experience: I had an amazing experience booking an east coast trip with Ben.

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Karl Giles 3 months ago

Fantastic experience: Szonja was super helpful and so friendly. She organised my trip from start to finish and took the time to go through everything in detail. I would definitely recommend Happy Travels to anyone looking to book a trip in Australia

Oliver Parry 3 months ago

Fantastic experience: Ben was very helpful and made our trip so much easier with the planning and activity side of things! He’s also a nice guy and very friendly highly recommend speaking to him for advice and guidance for the best trip of your life.

Jillian Russert 3 months ago

Fantastic experience: Plan your trip here!!! Ben was extremely helpful planning my spring break, and he was able to give me insight as to what excursions I should do. He was able to book all of my excursions and hotel reservations on the spot, and he had the best attitude. I would 10/10 recommend coming here to book your next trip!

Fréderique Bongers 3 months ago

Fantastic experience: Szonja helped me book my trip to the north along the east coast with so much patience and honest advice! She really made me feel at ease without any pressure to book activities that I wasn’t 100 percent enthusiastic about. In the end we put together a trip that was perfect for me! I would recommend booking through happy travels to save you some stress.

Amy Lamb 3 months ago

Fantastic experience: Just booked our east coast adventure with Ben who went above and beyond to help us plan our perfect trip - stayed 3 hours after his shift finished to help us out! (Pay him overtime by the way). Couldn’t thank him enough we had a wonderful experience and everything was super easy to organise and very well explained - very excited to get travelling!

Viola Neuner 3 months ago

Fantastic experience: I went to Happy Travel to plan my trip along the est coast to Cairns. I was there for almost 3 hours and a nice man called Ben Sidey was very patient and offered me all the activities that were possible. Whether it was skydiving, diving in the Great Barrier Reef or a tour of Fraser Island, there are so many great things to see and the agency did a really great job of arranging that. Thank you so much!!

Shaylee Schaap 3 months ago

Fantastic experience: Ben was so so so awesome!! He helped my friend and I plan the perfect trip. I’m so excited! Thanks Ben!!!

Happy Travels Sydney

Hey Shaylee, Thank you so much for your lovely review! We hope you have an amazing trip & we're thrilled to hear you had a great experience with Ben.

dune wattinne 3 months ago

Fantastic experience: My friends and I were initially hesitant to go through an agency, preferring to organize our activities and accommodations ourselves. But we quickly realized it would be expensive, and we might miss out on some of the must-do activities in Airlie Beach. That's when we turned to Happy Travel for advice and recommendations that fit our budget. Mahé took care of everything, and we couldn't have been more thrilled. She speaks several languages, which was incredibly helpful for us. She found activities for every taste: skydiving, a 3-day catamaran cruise to explore the Great Barrier Reef, hiking... We also told her we wanted to party, and she booked us hostels with pool parties, all at affordable prices. We left the agency with stars in our eyes. A huge thank you to Mahé for her kindness and professionalism. The 5 stars are all yours, as well as to the entire team. I will definitely come back for my future trips, and I highly recommend this agency to all backpackers. Thank you again, Mahé!

Happy Travels Sydney

Hey Dune, Thank you for taking the time to leave us such a wonderful review!We’re delighted to know you enjoyed your experience with us & that Mahé was able to help. Have the best time on your travels!

Michaela Beattie 3 months ago

Fantastic experience: I LOVE BEN!! He was the best travel agent he helped my friend and I plan our entire east cost trip for the best price! Highly recommend Ben and happy travels

Happy Travels Sydney

Hey Michaela, Thank you for your great review! We're so glad Ben made such a good impression and was able to help plan your trip. We hope you have the best time!

Layla Platz 3 months ago

Fantastic experience: It was a great experience to book my trip With happy travels! Ben was super nice and put all his effort into my trip! Big thank you

Happy Travels Sydney

Hey Layla, Thank you for your kind words about our colleague Ben!We are so glad he was able to help & hope you have the best time on your travels!

Lona Nagel 3 months ago

Positive experience: As we didn’t plan most of our trip in advance it was really helpful to get an overview of all the possibilities of what to do while traveling the east coast. Jamie really took the time and explained everything in detail to us and we had enough time to decide which destinations worked best for us. He also made sure everything fit into our budget and that we would be able to make the most out of our trip even though we didn’t have to much time overall. So far all of the trips and hostels we booked over happy travels went really great and we‘re excited for the ones to come. Also it is really easy to keep an overview and way less work to book it all, as we simply got all the tickets from happy travels and didn’t have to take care about much more ourselves.

Happy Travels Sydney

Hey Lona, Thank you so much for taking the time to write such a great review!We’re thrilled to hear you had such a great experience with Jamie & hope you have the best time on your trip!

Lucas Darmon 3 months ago

Fantastic experience: We came as a group of 3 people and reached out to Happy Travel to organize our trip to Cairns. Mahé took care of us, and we were absolutely thrilled with her service! On top of that, she speaks French, which helped us a lot. She found activities that catered to all our tastes and booked hostels that far exceeded our expectations. Thanks to her advice, we were able to discover the best activities based on our preferences. Honestly, 5 stars are not enough, we would give 10 if we could! We thank Mahé from the bottom of our hearts for organizing this dream trip for us, and a big thank you to the rest of the team as well.

Happy Travels Sydney

Hey Lucas!Thank you so much for your kind words about Mahé. We're so happy to hear that you had a positive experience with us & hope you have an amazing time on your travels!

Konstantinos Avramidis 4 months ago

Fantastic experience: I booked my trip with Kornelius and everything went smoothly and without problems. Very friendly staff and great support!

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Leo7_7 4 months ago

Fantastic experience: Excellent welcome from the staff!! With a good knowledge of tourist sites as well as for backpackers like me. I recommend Mahé who is a very warm person and involved in her work, she will help you and guide you on your desires as she did for me. Thank you again and I can't wait to enjoy my stay in the North of the country.

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Happy Travels Sydney

Hi,Thanks for such a great review! We hope you have an amazing time up North!

Gayatri dogra 4 months ago

Fantastic experience: Thank you for your assistance with our travel arrangements, everything went very well. Thank you NICK

Kirsten Moloney 4 months ago

Fantastic experience: Ben was a brilliant help in planning our trip to airlie beach. The Whitsundays boat trip was an incredible experience. Ben was very accommodating in changing the dates for the campervan we booked and helped make sure everything was smooth sailing. Thank you.

Happy Travels Sydney

Hey Kirsten, Thank you so much for your kind review! We're so glad to hear that Ben was able to assist you and that you had an amazing time on your Whitsundays trip. We hope that you have an incredible time on the rest of your travels!

Jamie Murphy-Paige 4 months ago

Fantastic experience: Excellent and knowledgeable staff who helped me book my full East Coast trip as well as a 4 day trip to Uluru. They also offered me guidance regarding my 88 days and which areas I would be able to find work.

Happy Travels Sydney

Hi,Thanks so much for your kind review! We hope you have an amazing time on the East Coast and Uluru.

Sam Hoult 4 months ago

Fantastic experience: Went into happy travels with the intention of booking an east coast trip last week but no idea where to start. A lad called Ben helped me from start to finish, detailing the pros and cons of each destination and activity and matching it to the kind of things I wanted to get out of the trip. Made the whole process much easier and stress free. all booked and ready to go. I recommend anyone who’s interested in any activity to take a trek into the store. Thanks for the help Ben.

Happy Travels Sydney

Hey Sam,Thank you so much for your review!We're glad that our colleague Ben was able to assist you in booking your trip and we hope that you have an amazing time on your travels!

Caoimhe O'Connor 4 months ago

Fantastic experience: Recently booked the 3 week East Coast trip with Happy Travels and Kameron was so helpful with it all! He booked all the extras that I asked for and sorted everything for me. Took all the stress away and made it such an easy process, especially since I’m travelling on my own! Would 100% book any future trips through him & the company.

Marine COTTA 5 months ago

Fantastic experience: I thank Baptiste Farcy for his time, kindness, and professionalism! I found a program with activities that perfectly match my expectations thanks to his help, I am 100% satisfied, thank you!!

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Happy Travels Sydney

Hi, We're so glad Baptiste was able to help you book your trip. Thank you for your kind review! Have an amazing time!

Finn Hopstein 5 months ago

Fantastic experience: A friend of mine and I also booked through Happy Travel, and Kornelius, the travel agent, gave us great advice for the entire east coast. He was always available if we had any questions and showed us different options for each activity. I can only recommend it, and would do it again in exactly the same way.

Happy Travels Sydney

Hi,Thanks so much for your feedback! We're so glad Kornelius was able to help you book your trip. Have an amazing time!

Leonie von Löbbecke 6 months ago

Fantastic experience: We were given very detailed advice and received a lot of information and tips about Australia. Kornelius took a lot of time for us to answer all our questions. Great service.

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Clara Dozinel 6 months ago

Fantastic experience: Everything went wonderfully well, great trip on the east coast, organized by Baptiste who was patient, attentive to my wishes, and very smiling!

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Julie J (A/X Publisher Digital) 6 months ago

Fantastic experience: Baptise was helpful and courteous when I walked in to revisit the place. During college days this is where we would come to get our travels organised. Thanks for a nostalgic experience!

Sandra 7 months ago

Negative experience: Although I ultimately booked here, I would definitely advise against it. Especially if you have not dealt with the market offerings before. I arrived well-prepared because I thought that booking the activities bundled with an agency would make the offer cheaper. Unfortunately, I found that the prices offered for the same hostels through this provider were more expensive in almost all cases than on platforms like Agoda, which is why I preferred to book there. The activities were also significantly more expensive, even though I stressed that I was looking for an inexpensive yet well-rated offer, and I was assured that all providers would be involved. However, I was always only offered one provider for each accommodation and activity. What stood out, in particular, was the quite disillusioning inexperience and ignorance of the employee, who admitted that he had only recently started working there and often had to acknowledge that he could not answer questions. For example, he did not know any of the other common providers for the Fraser Island/K‘gari tour, which must be known to anyone who has googled briefly (Pippies, Dingo‘s). During the trip, I also realized that the recommended (then thankfully booked by myself due to the price difference and therefore partially cancellable) hostels turned out to be party hostels, even though I certainly did not want that at all and had communicated it. I ultimately only booked there because the price was adjusted enough for me to make it financially worthwhile, but only because the prices I had researched beforehand were significantly cheaper. In the end, I was also surprised by a hefty credit card fee of (I believe) 30 AUD during the payment process. The offer is not a bit 'tailored,' as they want to make you believe. Rather, it seems that they want to impose the standard program with standard providers on everyone. For someone who does not want to deal with planning and is also ready to pay a few extra Euros, the offer is certainly acceptable.

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Happy Travels Sydney

Hey Sandra,Thank you for your review!We always endeavour to package the best value tours available at the best prices. We also offer price matching and I can see that on your booking a significant discount was applied to make sure that you received the best deal.We’re so glad that you did decide to book with us and were happy with the trip our Travel Sales Specialist created. We would love to help resolve any concerns that you have regarding your booking experience, so that we can assist further please contact us by emailing [email protected] We hope that you have an amazing trip!

Emma Kerherve 7 months ago

Fantastic experience: I really recommend Happy Travels Sydney for your travels in Australia. I was fortunate to be very well taken care of by Baptiste Farcy, who was responsive and attentive to my desires. Very organized in terms of transportation, accommodations, activities,...

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Happy Travels Sydney

Hey Emma,Thank you so much for your kind feedback!We're so glad that Baptiste was able to assist you and we hope that you have an amazing trip.

Gabrielle Lacoursiere 7 months ago

Fantastic experience: Carson planned a really epic trip for me would definitely recommend! Thanks G!

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Oscar Bartlett 7 months ago

Fantastic experience: Me and a friend had a great experience at Happy travels Haymarket. Mark Leedham was our agent and was such good help. He gave us great recommendations and helped plan our whole trip up the east coast. Would 100% recommend and use them again.

Lali 9 months ago

Fantastic experience: I have to thank the Happy travels employee Mark for the amazing travel advice! He planned with us girls our ideal east coast trip! He is doing a fantastic job!! Thank you!

Jamie Isaacs 10 months ago

Fantastic experience: Booked the whole East Coast trip with Cornelius, great guy made everything so simple. Couldn’t recommend more highly!

Christian 10 months ago

Fantastic experience: Pauline was the biggest help to plan my east coast trip. I normally hate planning, but with her it was actually really funny. She was always trying to find the best and most enjoyable places for me. Thanks to her I had the best time traveling the east coast. If I’m going to travel again I’ll definitely book with her again and I can only recommend booking with Pauline. Thank you for your help to get so many good mentions on my travel.

Mara Cordes 10 months ago

Fantastic experience: I booked a last minute tour to the Outback for me and a few friends. I’m so grateful to Ross, one of the staff at this store, for helping us get onto that tour although it was so last minute. He did an amazing job advising us and helping my friends and I book the tour. Great service, thank you Ross!

Maximilian M 11 months ago

Fantastic experience: We were randomly approached by a gentleman in front of the store & that was the best coincidence we've had in Australia so far. Our guide, Mark, planned a beautiful 4-week trip along the East Coast and really put a tremendous amount of effort into it. Since my main credit card (Amex) was not accepted, we initially had trouble with the payment method, but Mark did everything he could to help us. I can only recommend anyone who wants a detail-rich planned trip to ask for Mark here and plan the trip with him. You can definitely tell that he brings a lot of experience and has already gone through most trips himself. Even during the trip, we could always contact him via Instagram with questions. Great service and priceless memories!

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Vanessa V. 11 months ago

Fantastic experience: Amazing for planning your east coast trip! They’re helping you in any way they can to make it your own special trip. Mark’s the best!

Martine Nilsson 11 months ago

Fantastic experience: Me and my friend Ella was in Sydney and wanted to travel east coast but didn’t had an plan for our trip. So glad that we walked across happy travels and Ross could plan the whole trip for us. He was very good at service and is very good at his job! We planned 6 weeks together from Adelaide to Cairns. So much to do and see and so comfortable to have accommodation and tours booked. Would highly recommend

Laurin Fandel 11 months ago

Fantastic experience: Happy Travels is amazing! Everything was great, the people there were friendly, helpful and gave it their all. I felt taken care of really well and all at a price I could afford. Now I have a travel plan for the next month that I can be confident in will give me a great time. I can recommend this place to anyone who needs help with his/her travel plans or doesn’t even have any yet. Simply amazing!

Deadeye 4 11 months ago

Fantastic experience: I booked my travel here, and it was amazing.the service I got was extremely good and I can’t wait to see everything that I’ve got planned.I just walked in and the staff directly talked me through everything. A huge shout out to Pauline!! She did an amazing job with helping me for my travel. I can’t describe it in words how much they helped me and I can only recommend it to everyone that I need that wants to travel through Australia.

Sandra Urquizo Gárate 1 year ago

Negative experience: It is a travel agency but only helps to purchase tours from other agencies, so they don't know the details of the tour. The staff takes a long time and attends to 2 people at the same time. The prices are the same as on the internet, even more if you pay with a card because they charge a fee. And online is better because you have the details. I bought 4 tours for Cairns, where they told me that all of them included lunch, and that was not the case.

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Happy Travels Sydney

Hi Sandra. Thank you for your review and valued feedback. Our Travel Sales Specialist are very well equipped to give details about all of the tours and accommodation we provide, but we are sorry to hear you feel this was not the case on this occasion. Regarding the card fee, this is a fee set by a third party company, and is not something that Happy Travels has control over, and we can assure you that generally when booking online, you will also incur the same fees.If you would like to give us some more feedback, please email us at [email protected]. Kind regards,Happy Travels Team

Alexane Coster 1 year ago

Fantastic experience: Here I completed my road trip of the east coast thanks to Ludo! He is fantastic! He takes the time to explain the activities to do, the different options... And he is very patient! Now all that's left is to experience and live all of this.

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Anne-Po 1 year ago

Fantastic experience: They are the best,Ross just saved my holidays by helping me book everything ! They are patient,have good ideas and really help you create a holiday that can fit your budget perfectly !

Lila Goodwin 1 year ago

Fantastic experience: Had such a great experience and so happy with the tour. Aaron was so helpful at really tailoring it to exactly what I wanted from it and I couldn’t be more excited for the trip!

george rutland 1 year ago

Fantastic experience: Thank you for helping us plan out this awesome trip Mark Leedham of happy travels in Sydney, any information we’ve need you’ve been very fast in helping us out.So far it been as good as you said it was and I can’t wait to carry on this journey.

Angela Tadd 1 year ago

Fantastic experience: If you’re visiting Byron Bay, check out Happy Travels. Chris & Spencer are an awesome team with a friendly approach to helping you while you’re visiting Byron Bay. I’ll definitely be recommending them and using them myself when I’m lucky enough to be back in Australia

Betty Kold Wiehe 1 year ago

Fantastic experience: Matty from Happy Travels helped us plan our whole trip in Australia - and also in New Zealand! He talked us through every scenario and spent hours, helping us plan - would def recommend for anybody looking for a sparring, a little inspiration or help in getting the most out of their time in Australia! Bonus for the great playlist, would come back just for the vibes

Faye Cachia 1 year ago

Fantastic experience: Franzi helped me plan the rest of my trip in Aus ! She gave me heaps of suggestions and tips, made the whole process really easy and went out of her way to help me figure out the best way to organize the rest of my journey. She was super sweet and really helpful! The rest of the team was also really nice and helpful. I would recommend happy travels to anyone looking to plan their trip in Aus !

Regan Dawson 1 year ago

Fantastic experience: I can’t speak highly enough of all the staff who were super friendly. Matty was looking after me and helped me plan the trips i really wanted to do along the east coast. First class service and a really nice guy, would 100% recommend to anyone who isn’t quite sure on what they want to do when travelling or aren’t quite sure how exactly to do it. Thanks Matty!

George Minchin 1 year ago

Fantastic experience: Really helpful and knowledgable staff- Mark helped book the vast majority of my east coast tour with some cool recommendations I doubt I would have otherwise found.

Cristian Vegr 1 year ago

Negative experience: The worst customer service! We went with my friends to get information about Urulu and the guy just give us a catalogue and nothing more, I try to ask more questions and he didn’t put attention.

Happy Travels Sydney

Hi Cristian, thanks for your review and feedback. We're sorry to hear that your experience with Happy Travels wasn't what we would hope for you. We do always aim to provide excellent customer service and assist customers with requests, however during busy periods, there is a possibility that we cannot assist customers right away and will therefore ask them to wait, or give them some information to read through in the meantime. If you'd like to provide us with some more information regarding your experience, we'd be happy to assist you further. Please email us at: [email protected]. Further to this, if you'd like us to assist you with booking Uluru or NT, please come back and visit us and we would be more than happy to help! Thank you again, Happy Travels Management

Maria H. Eriksen 1 year ago

Fantastic experience: We actually didn't expect to need help booking experiences, but Eefke invited us in and gave us offers for Fraser, Whitsundays, and diving in the Great Barrier Reef. We were indecisive, but she was incredibly kind and patient.

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Flora Higuera 1 year ago

Fantastic experience: I booked a trip to the East Coast with Darragh's help. He is charming, very attentive, and kind. Darragh gave me great advice and created a spectacular itinerary for my trip. I would like to go back and continue exploring Australia with Happy Travels.

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Brendsan Lynch 1 year ago

Fantastic experience: Very helpful office. Darragh got me a great deal, I saved a lot. Happy to recommend them.

Robert Hurley 1 year ago

Fantastic experience: Darragh is a top tour guide expert. So happy to have worked with him!

shelly honeyman 1 year ago

Fantastic experience: Darragh was a huge help to me planning my trip around Australia and getting the best value for money! Would highly recommend!! 5 stars ✨

bart van der burg 1 year ago

Fantastic experience: Loved the vibe in the shop and everybody working there was so friendly. Had the best service and can’t wait for my east coast trip. Thanks to Eefke and the rest of the team!

Lochlainn Garvey 1 year ago

Fantastic experience: Couldn’t recommend Happy Travels more! If Darragh Lynch is available for your tour, he did a great job showing us around and making us feel like locals!

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Lauren Moir 1 year ago

Fantastic experience: Aaron was our organiser. What a legend.. sorted out a skydive and the Great Barrier Reef and gave us lots of good advice!!!

Bryony Palmer 1 year ago

Fantastic experience: Highly recommend Happy Travels! Aaron was super knowledgeable and helped us plan our trip up the east coast including day trips and hostels

James Port 1 year ago

Fantastic experience: Matt helped my mates and I massively for our east coast trip. We had no plan for the coast and he sorted us out with the best route, tours and places to go all the way down. Couldn’t recommend highly enough, trip of a lifetime!

Happy Travels Sydney

Thanks for the awesome feedback James! ☺️

Jade Van t Hof 1 year ago

Positive experience: Booked the best trip ever with Eefke!!! First got my Oz trip fully sorted and when I mentioned going to NZ she helped me book it as well. Absolutely had a blast!

Will Pallett 1 year ago

Negative experience: Toby helped us plan our australia trip and was very informative and helpful, we booked a Whitsundays tour, Great Barrier Reef tour and a greyhound bus pas. We were told that scuba diving in the reef was the same price as just a snorkel and that we may as well book it and we can decide on the day if we wanted to dive. Well it’s now the day and it turns out I can’t dive because of asthma (not happy travels fault, however should be informed of medical reasons before booking), but we’ve found out the introductory dive is actually $84 dollars more than just snorkelling. I’m not frustrated that I can’t scuba but I am frustrated at paying over the odds and we should have been told the truth about the price at the time. Additionally, I think he’s the manager of the place, he kept weighing in to our conversation with Toby. I assume it was to make us feel welcome and to push more tours at us but he came across as quite creepy, especially as he kept insisting he knew and recognised my partner when he definitely didn’t. When we left the shop she actually felt very uncomfortable and avoided walking past for the rest of our time in Sydney.

matthias werry 1 year ago

Fantastic experience: Thanks to Adam for the tailor-made trip. It was fantastic and felt unreal. I warmly recommend any readers to go trhough this travel agency as they have a vast choice of activities at an attractive price!!!

Isabelle Algieri 1 year ago

Fantastic experience: I truly cannot recommend happy travels enough. There aren’t words to express how grateful I am to Mike, Aron and Eddy for saving our holiday! After being let down by another company and refused a refund, they went out of their way to ensure we had our money back by contacting the other company directly, not only this but they then gave us a far greater deal as well as an amazing itinerary, accommodation and transport. Our situation was dealt with sympathy and they truly had our best interest at heart, this company really cares for their customers and they go above and beyond expectations to ensure everyone is guaranteed the experience they’re promised. Thank you so much again for all of your help!

Lorenzo Salvatori 1 year ago

Fantastic experience: I booked my entire east coast itinerary through Happy Travels. I definitely recommend it to students and backpackers. Well organised and perfectly suited to individual preferences! I would do it again!

T Hub 1 year ago

Fantastic experience: Thank you to Matty for helping me out the other day. Was very helpful and knowledgeable for my trip to the Great Barrier Reef. He made sure that I got the best deals and personally called the places that I wanted to get. I’ve already been back to him to book a rental car for a few days. Can’t thank him enough for his service and would 100% recommend booking through happy travels.

David Kelly 1 year ago

Fantastic experience: I wanted to take a moment to thank Darragh for booking me on the full east coast tour. The tour was absolutely amazing and I had the time of my life. The highlight of the tour was definitely visiting Fraser Island. The island is truly a natural wonder and I was blown away by its beauty. The guided tour of the island was informative and enjoyable, and I loved seeing all the different types of wildlife. The Great Barrier Reef was also a highlight of the tour. I had always wanted to visit the reef and it did not disappoint. The boat ride to the reef was smooth and the staff were very friendly and knowledgeable. The snorkeling was amazing and I saw so many different types of fish and coral. The boat trip on the Whitesundays was also a highlight of the tour. The boat was clean and well-maintained, and the staff were great. We were able to see some amazing scenery and even got to see a few whales. Overall, I had an amazing time on the tour and I am so grateful to Darragh for booking me on it. I would highly recommend this tour to anyone looking for an unforgettable experience on the east coast of Australia. Thank you, Darragh!

12345 1 year ago

Fantastic experience: Just recently booked an east coast trip through Happy Travels, helped by Eefke. She was so lovely and helpful, I’m tempted to book another trip just to get to speak to her again! Sometimes I pass by George street just to see if she is working. I’ve figured out her schedule and see her 9/10 times I walk past now! Great service, can’t wait for my trip. So keen.

Alice Duggan 1 year ago

Fantastic experience: Super helpful and friendly staff - Josephine helped us plan and book our 2 month trip up the east coast, we have now booked all our hostels, activities and trips! Would 100% recommend :)

Luke Christelis 1 year ago

Fantastic experience: Booked a surf camp in Spot X and some nights in Surf House in Byron through Happy Travels. Eefke was so friendly, patient and explained all the products to me. Had an amazing time, learned how to surf and met friends for a lifetime. Would definitely recommend!

Fleur Cornelissen 1 year ago

Fantastic experience: I would absolutely recommend it! Eefke helped me book a trip for the East Coast. I could not have wished for a better trip. She gave me lots of tips and arranged great hostels and activities for me. Without her great help it would not have been the same experience. Thanks again Eefke!

Darren Coyle 1 year ago

Fantastic experience: I wanted to take a moment to thank Darragh for booking me on the full east coast tour. The tour was absolutely amazing and I had the time of my life. The Great Barrier Reef was a highlight of the tour. I had always wanted to visit the reef and it did not disappoint. The boat ride to the reef was smooth and the staff were very friendly and knowledgeable. The snorkeling was amazing and I saw so many different types of fish and coral. Overall, I had an amazing time on the tour and I am so grateful to Darragh for booking me on it. I would highly recommend this tour to anyone looking for an unforgettable experience on the east coast of Australia. Thank you, Darragh!

nienke bindels 1 year ago

Fantastic experience: Best experience in Australia. Eefke helped me plan my trip along the east coast and some major cities. I would recommend Happy Travels Sydney and Eefke in particular.

Joey Egan 1 year ago

Fantastic experience: I had the best experience with happy travels on George street. Seated next to the check in desk for the nomads hostel is the travel agency. First of all Eefke the travel agent is the most inviting and friendly person I met in Australia. She helped me book my entire trip. I showed up to Sydney with virtually no plan and she helped me plan coordinate and book everything I wanted to do along the east coast. She suggested things I didn’t know about, helped with gray hound buss planning, and just provided the structure to what is making out to be an awesome trip. Everything I booked was within my budget for my 30 day adventure about $3,000 AUD. And the best part is, her services were absolutely free to me. She wouldn’t even accept a tip which I thought was weird but awesome non the less. Thank you Eefke and thanks happy travels!

elise schuurmans 1 year ago

Fantastic experience: During my trip in Australia, Eefke from Happy Travels Sydney really helped me out a lot. She recommended great tours, which helped a lot because I was really doubting between all options/possibilities. Absolutely loved my Fraser Island (Palace) and Whitsundays (Prosail) tour, definitely highlights that had been on my bucket list! I am definitely recommending Happy Travels Sydney!

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