Helloworld Travel South Perth
Information about Helloworld Travel South Perth
Opening hours
- Monday: 9:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 4:00 PM
- Wednesday: 9:00 AM – 4:00 PM
- Thursday: 9:00 AM – 4:00 PM
- Friday: 9:00 AM – 3:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
Due to the current demand please book an appointment first. Short notice may work. Call us first on 9367 6300. Thank you
Our comment from TraTraTravel about Helloworld Travel South Perth:
Helloworld Travel South Perth is renowned for its exceptional customer service and dedicated travel planning. Led by the knowledgeable David, the team is committed to providing seamless travel experiences tailored to individual needs. Customers frequently praise David for his quick response times, in-depth travel knowledge, and attention to detail. Many clients have shared positive experiences, particularly noting the ease of booking trips and the comprehensive support provided throughout their travels.
Clients have shared their enthusiasm for the memorable trips organized, from weekend getaways to complex international itineraries, highlighting David's ability to secure fantastic deals and accommodations. The agency has a reputation for going above and beyond, ensuring that every detail is managed, even in challenging situations. Numerous reviews reflect a high level of satisfaction, with customers expressing eagerness to return for future travel needs.
While the vast majority of experiences are overwhelmingly positive, there have been isolated concerns regarding communication and service quality with certain staff members. However, the overall sentiment reflects a strong dedication to customer satisfaction and a willingness to address and improve upon feedback.
For anyone looking for a reliable travel agency with a proven track record of happy clients and stress-free planning, Helloworld Travel South Perth is highly recommended.
Helloworld Travel South Perth: Reviews
Negative experience: Staff name Caroline’s lack of politeness and professionalism is concerning, especially for a tour company where attitude plays a big role in success. She needs to adopt a more professional demeanor and remain calm with customers. Additionally, she has not been responsive to emails, and during phone calls, she tends to hang up abruptly without proper explanation, often showing a dismissive attitude. This unprofessional behaviour is disappointing, and I cannot recommend her services based on this experience.
Hello Inspire Bhutan, Carolyn is one of our top industry consultants here at Helloworld Travel South Perth. I also sit next her and I am well aware of your abusive manner towards her. In order for us to accurately quote we need dates, something she asked you for several times. As you can see by the reviews, Carolyn is highly regarded by our clients. It was me who told her to stop responding to you. We are kind and considerate, a quality we look for in our customers as well. David van der Meer / Owner 0412 323 699
Fantastic experience: Helloworld Travel South Perth provided the dream experience in arranging a trip to Gili Trawangan at very short notice. David was onto it immediately, booking flights, transfers and accommodation. Having not visited Gili T before, David booked the perfect hotel and a thoroughly reliable airline for us. There were no glitches or rude surprises. We look forward to booking future trips with David - definitely an expert with a wealth of experience! Thanks David!
Thanks for this feedback Colleen, glad all went well and you were a delight to deal with :)
Fantastic experience: Always helpful and responsive
Thanks Robert, and you are always so easy to deal with as a customer. Appreciate this :)
Fantastic experience: David from hello world travel south Perth was and still is an absolute pleasure to deal with. Made life very easy . I was indecisive at first with dates and specifics but it was never an issue and the service david provided was first rate My first time using hello world travel south Perth but definately not the last
Thanks so much Joseph, made my day reading this :) enjoy your trip when the day arrives later this year.
Fantastic experience: Thanks for sorting out Cuba David! was an amazing experience and everything went as planned. What an amazing country and people should get there now before it all Americanises !
Fantastic experience: David has booked various trips for us now and he has never failed to impress. His recommendations for places to stay have always been top class. Even when on a tight budget, David will always find the nicest places for you to stay and always goes that extra step to ensure you have the best holiday experience. Highly recommended. Rob and Jen
Thanks Rob. Much appreciated.
Fantastic experience: We cannot recommend David at Helloworld South Perth enough! He has gone above and beyond our expectations in planning our European cruise and Paris extension. We would definately recommend anyone planning a holiday to go and see David before anyone else.
Thanks so much Jo. Was a pleasure organizing this for you both.
Fantastic experience: We have booked two flights with David at hello world south Perth flying to the uk. We cant give David enough praise, after having some issues leaving London he was on the other end of the phone at 4am perth time resolving anything and went above and beyond to make sure we had everything we needed as we were also travelling with our baby. Will use David and hello world for all our future bookings and are pleased to have met such a lovely person to deal with :-)
Fantastic experience: David has personal experience of most travel locations and styles and will give honest and genuine advice. He's always on hand to help!
Fantastic experience: David has been exceptional. He found us the best priced tickets AND managed to find us tickets to Europe when almost nothing was available, after we had to cancel our Israel tour. And he has responded so promptly to all of our queries. Would recommend David at Helloworld Travel South Perth without reservation.
Thank you so much Anushka ! seeing this made my day. As we have been discussing on email, This is all meant to be :)
Negative experience: Hours on Google are not accurate and we wasted 30 minutes of our day travelling here on a Saturday for no reason.
My apologies. We were on skeleton staff over Christmas and New Year period. Hours are back to normal as per Google since 12 January. Totally forgot to update Google advising we were closed on Saturday's during the break.
Negative experience: Avoid this Travel Agency at all costs!!! David, once he has your booking can't even be bothered to use you name as courtesy in any email, supplies brief, rude and incorrect details as to travel arrangements with the disclaimer, there are no details and they can't be contacted. Ticketed wrong and lumped everyone on the same ticket information bottlenecking flight emails and details to one person. No way would the four of us ever set foot in this poor excuse for a Travel Agency again.
Arnola I am so sorry ! I am gutted to see this review and I have obviously missed the mark with you. I have owned and operated this business since 2007 and take great pride in the thousands of clients who have entrusted me with their travel plans in the last 16 years, without consistent good customer service, I would simply cease to operate. I know you are just back from an European fully escorted tour and there were issues with transfers, but please afford me the opportunity to discuss all your feedback in detail . Call me anytime – David van der Meer 0412 323 699
Fantastic experience: Hello World South Perth have been my travel agent for many years their service is second to none. The attention to detail David puts into the booking is exceptional. When something unforeseen happens David comes to the forefront and sorts it out instantly reducing stress also gives reassurance whilst travelling. Thank-you for booking our next holiday in November. Paula
Thank you so much Paula, 15 years years since I have been looking after you holiday plans, in fact I think you were one of my first clients when I took over the business in 2007. Clients like you still make me love what I do. Bring on November
Fantastic experience: Known and booked with David for the past 20 years. Love his work, love him as a human being and he's "THE" best!
Awww thanks so much Jude. Love your travelling spirit. Think you may have been booking with me longer than 20 years. Way before I bought my own agency anyway. I envy the holidays you book !
Fantastic experience: As an ex travel agent I can confidently say that David is one of the best. He has looked after our 2 trips overseas now since COVID and I will continue to have him book all our travel in the future. Nothing was too much, even all my changes of mind.
Thanks so much Charlotte, us T/A agents are the worst at changing of minds lol. You are always a delight and can change your mind as much as you like to get the perfect trip.
Fantastic experience: I am a local and have had great assistance from David at Hello World a few times. I have found him to be honest, knowledgeable and upfront and very helpful throughout the whole booking process. Its wonderful to know that help is also on hand with any issues whilst you are overseas and his response is always quick.
Thank you so much Katherine, it is always a delight when you pop your head in and I am glad you and the girls enjoyed your holiday
Fantastic experience: Hi Carolyn, We are back from Peru and had the trip of a lifetime. I just wanted to say a big thank you so much for all your help, you were amazing to deal with and so helpful, your customer service went above and beyond. The Intrepid tour was amazing!! Peru is such a special place, I will remember it forever! I will definitely be using you for all our future travels.
Thank you so much Leanne. So glad you had a wonderful trip.
Fantastic experience: I thoroughly recommend Helloworld in South Perth - our consultant was Carolyn and she was fantastic. . Booking our travel has been so easy, and the communication absolutely excellent. We will definitely be booking travel through them again.
Thank you so much Heather. Carolyn joined us when the borders re-opened has been an absolute asset since then. Really appreciate your email today and now taking the time to relay this on Google reviews.
Fantastic experience: I dealt directly with David and he was just so quick to email me an itinerary plan for my family to travel overseas. Even with the few changes that had to be made he was so quick and accommodating with the changes. Thank you David, you were simply amazing, quick and no fuss! I will definitely be recommending Hello World to my friends and family. God bless from the Tatafu family!
Thanks Telesia, We only know each other by email but I could sense your excitement for this family trip :)
Fantastic experience: First class service.
Thank you so much
Fantastic experience: I just wanted to extend my appreciation to David and his team. I have book numerous holidays since the boards opened last year and David has simply been superb. His knowledge and guidance has made each one of my holidays a memorable one. His attention to detail is by far the best i have encountered because he goes above and beyond for his clients. David has made traveling so much easier for me. I can recall when i was overseas earlier this year and needed some advice, I contacted David and his immediate response was outstanding. I could always rely on his after sales service.Even after my issue overseas, David then made a further courtesy call the next day to ensure everything was ok. David you have a wonderful team and i thank you for your wonderful service. People if you want a professional who will ensure you have all your travel and holidaying needs met look no further then this place. Hello World South Perth. Again thank you, definitely will be booking again soon.
Fantastic experience: Great agency Booked my flight to Mongolia through the manager couple of years ago Fantastic!
Fantastic experience: Great help booking in difficult times.
Thank you Rick
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: David you are absolutely wonderful to deal with. Totally professional and efficient. I will definitely use you EVERY time I travel domestic or internationally. Thank you for all of you help 10/10
Thank you so much MARGY. You certainly have travelled a bit now ✈️
Fantastic experience: Excellent professional service at a fantastic rate. Feel so much safer knowing my agent has my back.
Thanks Morgan ! now roll July 2020. Hope you and the family have the best time in Croatia. Thanks for booking with us.
Fantastic experience: Fantastic Service and Value . Thank you David , so much for above and beyond as always.
Fantastic experience: I am writing to let you know about the royal treatment that Cathay Pacific provided to my husband Phil, and me on our return from the States last week. From speaking to us by name, to their attentiveness to our every need, it was quite amazing. Phil is severely disabled and they did everything they could to make the trip easier for us both. On the flight from Los Angeles one of the staff insisted on feeding Phil so that I could get some more rest. Another, concerned about the long layover in Hong Kong packed up a dozen of the washcloths plus some straws for Phil and then as we were getting Phil into the 'aisle' chair a guy came up to join us and joined in the conversation and he and other staff escorted us to the lounge where we were to wait. I don't think that there are many passengers who have the captain escort them off the plane. On the flight down to Perth, again we were spoken to by name and checked for our needs regularly and as we left the plane one of the crew even gave me a big hug. I have written to Cathay Pacific asking them to please thank the crew on both flights for me and I thank you for suggesting that we fly on Cathay Pacific.
Wonderful feedback, Thank you very much and yes we promote Cathay Pacific with total confidence. really appreciate you taking the time to tell us and I have passed this feedback on to our Cathay Pacific industry representative. Best regards from our team.
Fantastic experience: Efficient, friendly service. Great travel advice. Great holiday. Thanks for organising our trip.
Thanks so much Michelle.
Fantastic experience: Have used David's professional services a number of times over the years, for good reason. I echo the sentiments in the other reviews, He goes the extra mile and makes very sound judgement! Recently flew to the UK on his recommendation with Thai he could has sold me a more expensive ticket with the airline I wanted to use, but explained the reason for the cheaper fare. Very happy with his decision. After I had booked, he sent me an email saying he had spoken to a contact to try and ask for an emergency exit seat. I was delighted when on the 11.45 hour trip I found I had such a seat! I hadn't asked for him to try and wrangle this at the time of booking; he did it out of kindness.
Thanks so much Ric. Wonderful feedback and really appreciate. Fingers crossed for same seat back home.
Fantastic experience: Always a great experience at Hello World South Perth. Very knowledgeable team and great customer service. Highly recommend.
Thanks Ron! Appreciate it mate.
Fantastic experience: Booked multiple trips over the years with Helloworld South Perth. Dave has gone out of his way to make sure me and my family have been well looked after every time. Thanks for top rate service and great deals...couldn't ask for better!
Thanks Julia. Wonderful feedback.
Fantastic experience: Always love dealing with HWSP , funny , professional and amazingly competitive pricing! Love the energy
Thanks so much Simon !
Fantastic experience: Have just returned from another amazing trip organised by David. This trip was not an easy ask as he had to coordinate family overseas meeting and traveling with us.He organised the most wonderful cruise in Croatia and everything went exactly to plan. We have used David at Helloworld South Perth for many years and will continue to do so into the future. If you want competitive pricing,hassle free travel and lots of laughs call David and his crew.
Thanks Geri ! always a pleasure organizing your exciting adventures.
Fantastic experience: Best travel agency filled with professionalism and happiness! When my partner and I decided to visit Japan we didn't hesitate a moment to contact David - the owner & agent of Hello World. He helped us from the very beginning to the end including our return back to Perth, as he was always wanting to know how we were going! His consultations are the best - never underestimate the questioning prior to booking! All he wants is making sure that his customers'needs are met and that he is always up to date with the travel booking system and trends to come up with the best deals. If you're planning to go on holiday and don't know where to start from, yes do your research on google but do think twice before making an online booking. Instead, make a stop over at Hello World on Angelo and get a consultation with David - who has a good deal of experience in the industry and therefore can give you the best advice :)
Wow ! What a review thanks so much we really appreciate it Cedric.
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