Hawthorn Travel & Cruise

Burwood Rd 60, 3122, Melbourne
Burwood Rd 60
3122, Melbourne
(03) 9819 2322

Opening hours

  • Monday: 9:00 AM – 5:30 PM
  • Tuesday: 9:00 AM – 5:30 PM
  • Wednesday: 9:00 AM – 5:30 PM
  • Thursday: 9:00 AM – 5:30 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Providing the highest quality travel arrangements to our clients for over 30 years. Contact Hawthorn Travel & Cruise today to book your next holiday!

Established in 1984 by Trevor & Sonia Jones, Hawthorn Travel & Cruise has secured itself as one of Australia’s most respected agencies and prides itself on knowledge, imagination & service.

Successful journeys require careful planning and we use many overseas contacts to give broader product, more competitive pricing, 24/7 emergency service. With a team of highly experienced travel planners at your disposal, we make memories that last a lifetime. Please contact us for your next trip.

From years of experience, we are able to cater for the needs of the traveller and the needs of the finance department. We use common-sense to make your travel $ go further, not smoke and mirror computer programs that tell you how much you have saved on a fare that you would never use. 

All the photographs on this website were taken by a member of staff on one of their many journeys. Yes, even the penguins diving in the water! Please have a look around the site as you will find a new selection on every page. You can also check out our photo gallery!

Just a quick note to say thanks for your help with our recent Europe trip. All things went like clockwork and took all the stress out of everything. Your recommendations on accommodation were spot on. Again thank you and well done!!

We are having a fabulous time! George our guide was outstanding. Great drive to Ljubljana, good train ride to Zagreb and superb hotel. How do you do this? Many thanks again for all your wonderful planning for us.

I would like to express my immense gratitude for the friendly, detailed and professional way that you handled my travel arrangements. The fact that it was organised with such ease made my trip perfect from the word to go.

What a wonderful trip we had! Vietnam was a great experience for all of us. Thank you so much for all your help in coordinating the trip, the family will never forget it.

The accommodation you arranged was exceptional both in standard and location – many of the hotels were Fit for Royalty with beautiful rooms, amenities and exceptional service, and the Lodges in/near the national parks exceeded our expectations and were perfectly positioned.

We are having a wonderful time in Banff. Would like to thank you for booking us the most amazing accommodation Everywhere we have been has been fantastic (great beds, luxurious bed linen…). Very spoilt! Lake Louise was out of this world have never see anything so beautiful in my life.

Thank you so much for organising such a fabulous journey for my family and me. Everything worked out beautifully and it was such a joy to feel totally confident that it would do just that – because you had arranged it.

Hawthorn Travel has always provided us with very successful and well organised trips. We really do appreciate your efforts and professionalism. You were always willing to help us and answer questions.

Your attention to detail, continual follow-up and feedback ensured that our trip went smoothly and was thoroughly enjoyable. We will have no hesitation in using your services again as well as recommending you to our friends.

Thank you so much for your efficiency in ensuring that everything was well organised and for your valuable help in putting together our rather vague ideas into a superb experience.

Your organization and attention to detail was exceptional, not easy when you were dealing with 13 people coming and going at different times. Thank you so very much for helping make this such a wonderful and memorable family journey.

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Hawthorn Travel & Cruise: Reviews

5/5 (16 Reviews)
Amy Rene Slabbert 1 year ago

Fantastic experience: Thanks to Hawthorn Travel for the amazing effort put into my trip to Africa. After many attempts, cancelled trips and refunds I finally made it and had an amazing trip. The Hawthorn travel team were able to provide great advice on how to prepare for travel during covid times and I had a very smooth trip. PS. Love the new offices!

Wendy McCoy 1 year ago

Fantastic experience: We recently completed a trip organised through Hawthorn Travel & Cruise with Heather Testro as our Consultant. We travelled extensively through Scandinavia and Estonia and involved many side arms as in flights, train travel and ferries. In each city Heather Testro organised tour guides, private transport and advice on activities, all of which we enjoyed. The trip was amazing and all went off flawlessly due to the skill and advice given by Heather and Trevor, owner of HTC. We have had many trips organised through Heather, always with Hawthorn Travel & Cruise and we couldn’t ask for more professional and expert advice and guidance.

David Taft 1 year ago

Fantastic experience: We have had several trips organised through Hawthorn Travel and have been really happy with the care and attention we have received from Alycia. The flight and hotel recommendations have been excellent. Thank you

Hawthorn Travel & Cruise

Thank you David and Angela, it is a pleasure to assist you with booking your lovely trips.

Geoff Gardiner 2 years ago

Fantastic experience: We have used Hawthorn Travel over many years and have always been very satisfied with the advice and assistance provided. Casey looked after us many times and now Tracey Fidone. We had complications with flight bookings carried over from 2020 and Tracey persevered with airline and got the situation resolved very favorably for us. Thanks to the team there, we’ll be back for our next trip bookings! Highly recommended.

Dina Gregg 3 years ago

Fantastic experience: Hawthorn Travel & Cruise assisted a family member who needed to travel overseas during COVID-19. There were a lot of curveballs (including flight cancellations and unclear COVID-19 entry requirements) thrown our way, but the team and Hawthorn Travel supported us every step of the way. A huge thank you to the team for their incredible work! Highly recommend.

Stephen Barnes 4 years ago

Fantastic experience: Christine Balch and the team at Hawthorn Travel organised our 5 week trip to France and Italy (via a 2 night stay in Singapore). It was a wonderful experience, and went perfectly. We had amazing hotels and attractions booked and the attention to detail was fantastic. Christine put together a great itinerary and everything we needed was collated and organised for us in a fabulous booklet! Thanks Christine and the Hawthorn travel team, and we look forward to booking our next trip with you. Katya and Steve.

Rod Millard 4 years ago

Fantastic experience: We recently had Hawthorn Travel help us with organizing a trip to France. Fully paid and ready to go, we were thwarted by COVID-19. The team at Hawthorn Travel could not have been more helpful in organizing refunds and a submission to our insurer. We will use their help again when Travel is back on our agenda. Highly recommended.

Roger Mendelson 4 years ago

Fantastic experience: We have used Heather Testro from Hawthorn Travel for many years. We are relatively experienced travelers but but need guidance and someone to get the best flights and ideas. Heather has always been our travel rock. When bad times hit, as in the pandemic, heather has been marvellous in cancelling and in getting refunds. I can totally recommend this company. Roger Mendelson. Toorak, Australia.

Byron Slabbert 4 years ago

Fantastic experience: After having to cancel my trip to Europe due to covid 19, I was grateful that Hawthorn travel was able to get my money back via refunds for my flights and accommodation. Definitely will be using them in future for peace of mind. Great customer service and communication!

Drew Woff 4 years ago

Fantastic experience: Fantastic service after being stuck in Colombia when the world decided to go a little mad(covid19) the whole team at hawthorn travel and cruise found me a flight home after my first one got cancelled. Would highly recommend to anyone looking at booking a trip. They have my business for life! thank you Trevor, Sonia and the rest of the team!

Simon McCoy 4 years ago

Fantastic experience: My wife and I have had 4 trips organised by Heather Testro of Hawthorn Travel and they have all been very successful. Heather's recommendations for places to stay and visit have always been excellent as have the airline bookings. All our trips have gone without any faults. All the staff at Hawthorn Travel treat us with respect and for us Heather has been remarkably professional in her dealings with us always having our best interests at heart. We could not recommend Hawthorn Travel more highly.

J H 4 years ago

Fantastic experience: We have used Hawthorn Travel over a number of years for family holidays, I have used them extensively to help with planning and booking work trips. Heather (and all of her colleagues) have been fantastic, they are knowledgeable, helpful, responsive and a pleasure to deal with. I couldn't recommend Hawthorn Travel more strongly.

Ann McMullen 5 years ago

Fantastic experience: I have just recently completed a Bunnik Tour from Moscow to Prague. It was an excellent tour with amazingly perfect weather every day, blue skies, sunshine and no rain. I really enjoyed Moscow, the Kremlin and Red Square and St Petersburg with the magnificent Peterhof and Catherine the Great's palace. Then on to the Baltic States and their capitals Riga, Tallinn and Vilnius, all with beautiful old cities and magnificent Cathedrals. Rundale Palace out of Riga was stunning. Warsaw and Krakow have an amazing history of hardship with the occupation and excellent museums showing how difficult times were. Final country was Czech Republic and the beautiful old city of Cesky Krumlov and the very popular city of Prague. The Charles Bridge with its magnificent dark statues is always full of tourists but a fascinating city to visit. Bunnik are great because they provide you with a 45 seater bus even if there are only 14 people on the tour as we were. I travelled on to Budapest by train after the tour ended. Definitely a must see absolutely beautiful city with the Danube River, the Palace, the magnificent Parliament House and the Chain Bridge which I walked on numerous times. Athena was great especially getting my Russian visa, as mine was a last minute booking. I can highly recommend this tour. Ann

STS BHP 5 years ago

Fantastic experience: My family recently returned from the trip of a lifetime in Canada and Alaska. With 3 generations to cater for and two teenagers, there were plenty of challenges to make this holiday fun for everyone. Heather Teatro at Hawthorn Travel was amazing. She had loads of local knowledge and suggestions and was always happy to go back over the plans to improve our itinerary. She literally thought of everything and had anticipated and avoided any possible issues. Everything she planned for us ran like clockwork and our time abroad was as stress free as possible. When Heather was away on annual leave, Casey Murphy ably took over our case, showing just as much interest and care as Heather. I would thoroughly recommend Heather and the team at Hawthorn Travel to go above and beyond in looking after all your travel requirements. Thanks Heather, Anna & Family.

Fi James 6 years ago

Fantastic experience: Absolutely amazing. Made the entire experience easy and accomodating. I needed some tricky flights to multiple countries. Casey supported several options for flights and was very patient when I had to rearrange a few dates. Also provided additional recommendations and answered all my questions. Very very quick and reliable, would recommend to anyone looking to arrange their travels with ease.

Dani 7 years ago

Fantastic experience: Staff is very friendly, knowledge out of the ordinary!

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