Flight Centre Vic City

Fantastic experience: Our faith in flight Centre has been restored by the wonderful service that LAUREN SWANN has provided. She has been amazing and helped us out when we really needed it. Lauren answered all of Pur questions and it always felt like we were not being pests as we have been made to feel by the toowoomba office.

Fantastic experience: I had a great experience with David Bakir for my trip to South Korea and Japan. Everything went incredibly smoothly and David provided me with everything I needed as a first time solo traveller. Thanks again!

Fantastic experience: Nat was super helpful, friendly and helped me secure a great deal for an upcoming trip in 2025. Would highly recommend

Fantastic experience: I would have no hesitation in recommending Lauren Swann to assist in your holiday plans. I recently travelled to New Zealand for a holiday which Lauren helped put together for me. She found exactly the kind of accommodation I was looking for, and advised me which day tours to take, booking them with very reputable companies. Any changes i wanted to make were accepted and dealt with happily and efficiently. Flights, as well as shuttle transfers were organised Also it was lovely to know that Lauren was available during my time away to help if any issues arose which had to be dealt with. I found Lauren very friendly and genuinely interested in how my trip went, wanting to see photos afterwards. Thankyou Lauren for all your hard work!

Fantastic experience: Would highly recommend Francois Lockwood for our recent family holiday to Bali. As first timers we appreciated his knowledge of the place which helped our choice of tours and accommodation. As always the flights he organised were well-timed and all the arrangements went smoothly.

Fantastic experience: Highly recommend Nat and her amazing customer service - will definitely be a repeat customer.

Fantastic experience: I highly recommend Method. He was incredibly helpful in organising my trip to Japan. If I emailed or called with any concerns he was quick to respond. Thanks again Method!!

Fantastic experience: Awesome, easy and knowledgeable experience working with Nat to secure our Hawaii holiday! Highly recommended

Fantastic experience: Nat was a pleasure to deal with from day 1. Super patient with our changing requirements for our 2025 Euro trip. Never tried to sell us on anything or push add-ons. No matter how much extra searching we made her do, she never expressed frustration or changed the way she looked after us. I don't think I'll ever book with anyone else again. Nat's my new travel agent. Wish I could get her a gift to say thanks but this trip will likely bankrupt us so this raving review will have to do. I should mention that even when she was on leave for a brief period, the rest of her team filled in and they were all so kind and patient with us, too.

Fantastic experience: Nat Coe has been incredibly helpful- When we had trouble with getting into Vietnam she was amazingly informative, calm and helpful. She’s assisted us on our vacation to find the best places in Bali and has researched carbon offsets on our behalf. A wonderful staff member.

Fantastic experience: Nat always provides the best customer service! Nat has been always helpful throughout these years and always makes sure we get the best itinerary within budget :)

Fantastic experience: Best in the business have been dealing with Francios and the team for over 10 years. 1st class service

Fantastic experience: From the first day of walking into flight centre along with the numerous phone calls and emails David Bakir has been amazing ...helping me and my daughter organise her solo trip to bali and then sorting out her return flight after missing original flight He was ever so helpful and nothing was too much trouble for him Friendly, prompt and above all A1 Customer Service ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: Nat Coe is the best travel agent we have ever came across. She is very lovely as person, warm and friendly and makes you feel like as if you were talking to your close friend and not the travel agent. In her work she is very thorough and pays great attention to detail. She is very willing to go out of her way to find you a best deal. We have booked our return flight tickets to Europe with her couple of times and couldn't recommend her highly enough. Thank you, Nat! You are a star!

Fantastic experience: My experience with Nat exceeded my expectations. What began as a vague idea swiftly turned into reality thanks to her quick response and exceptional attention to detail. I recommend Nat for anyone seeking travel solutions, no matter how complicated their requirements may be.

Fantastic experience: I booked an all inclusive 10 day tour of South Korea with Nat Coe from Flight Centre at City office. Amazing experience, and I got just what I needed for my holiday! Highly recommend this branch, and to book with Nat

Negative experience: It‘s been around a year. they have not refund to my account yet. A staff said it take 18 months for refund. overall， not good experience ever.

Fantastic experience: Mehod at Latrobe street FC office was extremely helpful and found us great flight deal. Highly recommend

Negative experience: Very bad customer service Spoke to 3 different staff and every one have a different answer Left 3 message for Nat and although she could do the changes from her end said she will ring airline and get back to me , and never did

Negative experience: This business must be absolutely smashing sales!! Called by at 5.13pm (sign out front advised close at 5.30pm).. advised person sitting behind desk I would like to book MEL-LAX return flights and 13 nights accommodation for 8 people.. he advised he only had 5 minutes as he was very busy and store was about to close.. I got up and left, apologising for interrupting his busy day. I had credit card ready to go if the deal was right.. I haven’t booked via a “bricks and mortar” agent for about 30 years.. and it looks like that drought won’t be broken this holiday season.

Fantastic experience: Nat at Flight Centre Lonsdale St has been a huge help to our family over the years on a number of major overseas trips. And not easy trips either! Big family, everyone flying at different times, hotels, transfers etc. Nat is able to go from your thought bubbles on a page and transform it into a competitive quote in a seriously short period of time, adding in personal suggestions along the way to come up with an itinerary that works well for everyone. Thanks Nat, the boys are looking forward to the Cricket World Cup in the West Indies thanks to you!

Fantastic experience: SUPERSTAR Nat at Vic City!!! I'm a real customer with real experience (not AI). I've been a Flight Centre customer for a long time, and disappointingly customer service at the store that I used to deal with had gone from bad to worst. Just right when I decided to move on I came across great reviews for Nat. My experience with Nat is nothing but IMPRESSIVE! Her superb customer service skills together with high level of professionalism have changed my mind to stay with FC. My booking requirements are somewhat complicated due to multiple destinations. Nat has been very patience in searching for suitable flights, hotel and car hire options. She always responds promptly and even after hours and over the weekend although there is absolutely no expectation of after hours response. That shows her appreciation of my business, and I'm not just a customer. I highly recommend Nat if you want to experience great customer service.

Negative experience: Bad experience ever on this website, waste time, and waste money

Fantastic experience: Got things done fast and efficiently. A certain Ms Tayla was helpful to get bookings sorted. Tayla was prompt in replying via email or calls too.

Fantastic experience: Just wanted to say how happy and grateful I am to Tayla for all her help booking flights to Europe.This is the second time I have booked flights with her and I have really appreciated her friendly and professional manner. Thanks again for making the process so quick and easy!

Fantastic experience: I had the pleasure of Natalie looking after all of my flights and let me just say she went over and beyond! She was definitely the best agent I have dealt with. Communication was very fast and found myself and my fiancé the best prices! Highly recommended!!

Fantastic experience: Big thanks to Nat Coe who was an absolute dream to work with. She was super quick and highly efficient, finding the the most economical and convenient flights for my bucket list trip. Looking forward to dealing with Nat again for future trips!

Fantastic experience: I recently booked a trip overseas with Method at Lonsdale st Flight Centre Method had taken care of all my requirements in a very caring and kind manner. I decided to change a couple of things and Method responded straight away. I would definitely recommend Method to anyway looking to organise their holiday.

Fantastic experience: Nat was amazing when it came to planning our honeymoon! She went above and beyond to finalise our package! When we choose to travel next time we wouldn't hesitate in working with Nat again to make our trip the most enjoyable! Thanks again!

Fantastic experience: Great experience with Daniel at Benton Square Mornington East store he went over and above to sort our flights and land package. We changed our dates and he re did itinerary prior to us re visiting with the perfect option and much easier travel plan that suited us. Highly recommend this store

Fantastic experience: Very grateful to Nat Coe who was an absolute dream to work with when booking an overseas family reunion holiday to Canada. Nat’s quick responses, clear communication via email and ability to sort out any questions and issues as soon as they arose was much appreciated. Thanks Nat!

Fantastic experience: I recently booked my holiday with Tayla at Flight Centre Vic City. Tayla was friendly and helped me to organise my flights, accommodation and travel insurance. Having Tayla's assistance was reassuring and helped me to enjoy my holiday. Hope to see you next time Tayla.

Fantastic experience: I had an amazing experience with Tayla. I booked flights and experiences for extended international travel and a small trip with a relative. She was great at giving a personal experience and super helpful with any questions leading up to the flights. However, where truly shined was when we had a flight cancellation at the beginning of the trip potentially jeopardising the entire trip. She was amazing with finding new flights and quickly sorting out any lingering problems with itinerary. Also, she was incredibly supportive and responsive during this stressful experience. I highly recommend her for anyone looking for a highly personal trip and for the peace of mind that I if anything goes wrong it will be fine.

Fantastic experience: We walked into Flight Centre Vic City without an appointment hoping to book some flights to Europe and Method fit us in straight away. He was so friendly and helpful, and had our flights booked within half an hour. We would definitely recommend working with him! Thank you again.

Fantastic experience: Big thanks to Nat Coe who could not have been more friendly, helpful, professional, accommodating and most of all patient with what seemed like never ending requests and changes to our planned trip instigated by us and our particular needs. Very much looking forward to getting on the plane when the time comes, thanks again for all your help, Nat.

Fantastic experience: Had a wonderful experience booking our holiday with Nat Coe. Very efficient and professional. Would highly recommend.

Fantastic experience: I have had an exemplary experience of this store after some hit and miss with others over the last 18 months. All the consultants here have been lovely and helpful. Tayla in particular has been very attentive to detail and responsive - she has been incredibly supportive when plans needed to change at the last minute and was very calming and provided options. Tayla has restored my faith in Flight Centre and the care they take with their customers. Thank you.

Fantastic experience: Nat Coe has been absolutely fantastic to work with, helping us find the perfect flight and reasonably priced accommodation. From the very beginning, she has met all of our requirements without any difficulty. Even when she was on her honeymoon, she ensured that her colleague (Francois) took care of us in a professional manner. We highly recommend booking your next holiday with Nat.

Fantastic experience: We recently had the pleasure of working with Method at Flight Centre Vic City for our family vacation booking. From the onset, Method was not just a travel agent, but a true guide and friend in our travel planning journey. His expertise and friendly demeanor were evident as he effortlessly navigated us through the complexities of travel arrangements, which we initially found overwhelming online. His patience and clarity in explaining each step made the entire process seamless and educational for us, especially as we have limited experience in travel planning. What truly set Method apart was his personal approach. Not only was he exceptionally polite and attentive to both my husband and myself, but he also showed remarkable kindness towards our son. When my husband and son visited the office later to finalize the payment, Method took the time to engage in friendly banter with our son, making him feel included and amplifying his excitement about the trip. In summary, Method's professionalism, coupled with his amiable nature, makes him an outstanding travel agent. We wholeheartedly recommend Method to anyone seeking assistance with travel bookings or just looking for a friendly and helpful guide to navigate the travel planning process. His ability to go above and beyond is a rare find in today's service industry. Thank you, Method, for making our travel planning experience not just stress-free, but truly enjoyable!

Negative experience: Bed company, I lose 2200 dollars from there! I sincerely recommend that you do not buy tickets form there, because if you have any change or trouble, you will be like me your patience will worn out, now I feel mentally broken. 差劲的公司，我在这里损失了2200美金。我真心的建议大家不要在这家买，有任何变动或麻烦，你会像我一样耐心被磨没，现在我感觉精神要崩溃。

Negative experience: No help whatsoever, apparently too busy to help and suggested I look online.

Fantastic experience: Nat Coe has been absolutely fantastic to work with, helping us find the perfect flight and reasonably priced accommodation. From the very beginning, she has met all of our requirements without any difficulty. Even when she was on her honeymoon, she ensured that her colleague (Francois) took care of us in a professional manner. We highly recommend booking your next holiday with Nat.

Fantastic experience: Nat made every effort to be available to work through details. Very helpful.

Negative experience: They don't care, when I called, a lady answered and she told me they are flat out and someone will call me back. No one did.

Fantastic experience: Staff were very helpful and professional. Found the most economical and satisfactory flights and schedule .

Fantastic experience: Annabelle was extremely helpful and our trip to Brazil went off without a hitch

Fantastic experience: First time we have used a travel agent. Nat has been very professional with the organizing of our trip. This is my one and only bucket list - to do the Christmas markets. Thanks

Fantastic experience: If you want amazing customer service and someone who you can trust you can deal with Natalie .Very detailed honest and ensures that everything is covered off. Thank you

Fantastic experience: Spoke to a really lovely guy on the phone, sadly forgot his name. Overall extremely helpful with answering my questions and patient

Fantastic experience: Thanks Sean for all your help & patience with organising my trip, it all went well! Great team!

Fantastic experience: Nat Coe was fantastic quick phone conversation prompt follow up with flight details and checked out hotel and insurance options just made the process so easy nothing was too much trouble highly recommend

Fantastic experience: Nat Coe was absolutely amazing in helping me book my bus transfers for my holiday, within 30min she put it all together for me and was so friendly and efficient best thing I did was call her. I will be speaking to her for my future holidays

Fantastic experience: We are absolutely thrilled with Nat Coe's service. She made our holiday to Khao Lak in Thailand a dream. We were on a tight budget and still, everything she organised for us was top notch, from the resort, to the transfers and activities. It was clear when we were over there we got the absolute best of everything while others weren't so lucky. We'll definitely be booking our next holiday with Nat - her expertise and fantastic recommendations make all the difference! We couldn't recommend her highly enough.

Fantastic experience: Nat Coe had helped me book flights for almost five years. She's been super helpful, flexible and caring, especially when I had to constantly update my schedule due to a family emergency.

Fantastic experience: Francois Lockwood has been absolutely amazing. I was chasing a refund for a covid tour that didn't happen. There was confusion as to which office and person the refund sat with. It somehow came across Francois' desk. Even though it did not sit with him, he made it his mission to get it sorted. It took a lot of time, emails, phone calls but he made it happen. So thrilled to come across an extremely helpful person. Thank you so much and my go to agent is now Francois!

Fantastic experience: Natalie Coe was simply excellent. I had some strange stipulations and she found the perfect flights and hotels at a superb price point. She is to be commended, and I recommend visiting her for your own flight bookings.

Fantastic experience: Many thanks to Nat for her professionalism and great service. I will always use Nat as my travel agent from now on. She is a pleasure to work with and she takes all of the hard work and uncertainty out of International travel. Nat even stayed back after business hours in her own time to help me get an booking done. Nat is absolutely a superstar !!

Fantastic experience: Annabelle was efficient, informative, and patient when it came to organising my recent trip to India. She promptly answered my questions in a timely, friendly and professional manner. Thanks for a great experience Annabelle!

Fantastic experience: Jarrod Quantrelle represents among the highest levels of customer service I have experienced. He is really well informed and goes the extra mile at every stage. I would recommend Jarrod and Flight Centre Vic City unreservedly.

Fantastic experience: Annabelle Stewart was fantastic to deal with for our holiday to Hong Kong and Singapore. She managed to get us flights that couldn’t be found anywhere else, plus better prices than we could find online. Annabelle was always contactable when we needed her and eased all of our holiday stress. We would highly Recommend Annabelle Stewart and Flight Centre Vic City Team!

Fantastic experience: Could not be happier with Nat and the team at Flight Centre. Both Nat and also Jarrod helped me out in very short time when my flight was cancelled by the Airline. In very short time they found a work around and got me where I needed to be on time.

Fantastic experience: Very friendly and copperative staff, available at the flick of an email or phone. Found me great international flight deals few times. I always go with them and will continue in future too.

Fantastic experience: When planning my recent Europe trip I dealt with Francois who was both helpful and patient. He was also very up front with advice which certainly paid off and we were also kept updated during our trip with any flight changes. I will definitely use Francois and Flight Centre again for my future travel requirements.

Fantastic experience: Such a positive working experience with Nat from the Lonsdale street store, I walked into the centre overwhelmed and Nats welcoming approach immediately put me a ease. Nat followed thru with all her commitments and even added personal touches by anticipating my needs and adding a few additional services to our experience. I highly recommend Nat and her exceptional service.

Fantastic experience: I’m so grateful to Annabelle for her help a few months ago not just in booking a RTW ticket for a great price, but more importantly for the invaluable support when a family emergency happened during my trip which meant I had to change my plans urgently. While it was a very busy time for her and the whole team at this Flight Centre I’m thankful for their support to quickly make the changes I needed to deal with the situation. Also really appreciated the thoughtful check-ins to see how things were progressing. Thanks again to Annabelle and Francois, will def be using your services again soon!

Fantastic experience: Shalayne was super helpful and friendly when helping me book flights to QLD. She made the process easy and was very informative with her recommendations. I definitely see myself booking all my future holidays at Flight Centre Vic City.

Fantastic experience: Nat was absolutely amazing! Could not have planned this trip without her. She was thorough and responsive to all my queries. So excited to board that plane!

Fantastic experience: Great experience. Nat Coe took the time to make herself available at odd hours to help secure my flight. Much appreciated!

Fantastic experience: The person who attended Nat rang me right on the appointed time. Found her friendly & very efficient . Would certainly recommend Flight Centre to any of my friends.

Fantastic experience: Credit where it’s due to Annabelle from Flight Centre. A system glitch resulting in pricing discrepancies seemed all but lost but with some quick thinking and troubleshooting she had all issues resolved and my holiday back on track within 24 hours. Thanks again for your help.

Fantastic experience: I recently booked a last minute trip to the USA through Flight Centre and was very impressed with the service that my travel agent, Shalayne Little provided. Not on was Shalayne able to source great flight deals for me at short notice but she was also very patient and professional with me when I continued to make flight changes while overseas. Really positive experience despite the mania involved with organising last minute flights!

Fantastic experience: Fantastic service and advice by Nat Coe,could not fault the service,an absolute professional in regards to all of our travel plans and communication. Nat is an asset to flight centre,and should be rewarded for everything she has done for us.

Fantastic experience: Shalayne has helped us organise trips to UK, New Zealand and South Africa, and she is brilliant. Clear, concise and accurate. Nothing is to much trouble, and she is friendly and nice to deal with.

Fantastic experience: I recently booked a trip to Europe with the help of Flight Centre Vic City with the fantastic travel consultant Nat Coe. I needed to change the quoted itinerary a few times and Nat was so patient, helpful and thorough with all the information that she provided. The whole process was a breeze, I will definately be booking my next trip through Nat! Thanks so much!

Fantastic experience: Super friendly staff with lots of patience to answer all your questions

Fantastic experience: Great efficient professional service

Fantastic experience: Excellent service thanks Nat, very happy I went there

Fantastic experience: Very efficient and very helpful! Thanks Nat!! Will look to you for future travels!

Fantastic experience: Such a helpful group of people - I went in with a with a range of options (and a little overwhelmed!) seeking guidance and all the staff were so caring and thoughtful about their suggestions and recommendations.

Negative experience: Anything to do with Flight centre is a absolute joke ,thier refund policy and flight credits during covid is a SCAM will never go near them again and will be telling my family and friends about how crooked they are ,if ever a company deserved to go bankrupt its Flight Centre

Fantastic experience: Shalayne from City office was very efficient and professional in assisting us with our travel arrangements. Very impressed.

Fantastic experience: Good experience booking and managing my itinerary booking. The staff were helpful especially Nat who provided prompt response

Fantastic experience: Amazing work by Shalayne, had a few issues trying to find the right ticket. But she went above and beyond.

Fantastic experience: Nat, from the beginning, has been courteous, patient and kind. Highly recommend her. I will be booking with you again Nat

Fantastic experience: The hype about Francois is all true. Bloody legend, professional, calm, extremely helpful, patient, and innovative. Cannot recommend him enough!

Fantastic experience: Amazing staff who go above and beyond to respond promptly and help out with last minute flight cancellations and changes (even when they were short staffed and dealing with so many others issues and flight delays/cancellations). Would definitely recommend.

Negative experience: Booked a flight to the US through Flight Centre and their after-sales service is the non-existent. Would not recommend to anyone. Next time will book directly through the airline.

Fantastic experience: I have just booked several flights for a large group through FlightCentre. Nat has been very helpful, great service, thank you!

Positive experience: Agent Shalalyne most professional n thorough agent I met ever ! We feel all is thoroughly thought of in our complex booking ! V assured all will be well .Thanks Shalalyne for all yr pro service ! Regards Robin n Teresa

Fantastic experience: Previously dealt with Megan who was amazing and now dealing with Nat who is equally amazing! Thanks so much team for your wonderful support!!

Fantastic experience: We had a great experience with Flight Centre Vic City. Nat Coe took care of us in the midst of the chaos of post-pandemic travel. She was able to organise cost effective round-the-world flights for our family of 7 as well as make multiple changes to our itinerary along the way at zero cost. Thanks for the wonderful trip!

Fantastic experience: For more than 2 years and throughout the continuing COVID pandemic, Christine K has assisted our holiday plans with professionalism and knowledge. She’s always answered our questions promptly and honestly, so we are able to make informed decisions during this turbulent and stressful time. We hope to be able to work with her and flight centre on any future holiday planning.

Fantastic experience: Thank you very much Shalayne for your prompt and outstanding customer service and your friendly manner working on my tickets refund. Well done. I do appreciate your support. Kind Regards, Henryk

Fantastic experience: Francois (and previously Adrian) does an outstanding job helping us to book flights etc for our business travel. Francois is very accommodating, thorough and agile - able to make all those last minute changes (as seems to often happen in today's fast-paced environment). Makes it all a breeze - thanks again!

Fantastic experience: Flight Centre has a customer for life in me. I bought tickets to Abu Dhabi for my family a month before the pandemic set in at the Victoria Gardens outlet. Firstly, they offered me the coverall "cancel for any reason" insurance. I purchased it. That was the second best thing I did in this experience. I was able to get 75% (excluding insurance fee) of my money back through the insurance. Flight Centre supported me all the way until I recieved my refund. I was happy with that knowing others had lost all their money. Six months later, I recieve a call from Shalayne Little of Flight Centre. She said not only will I be refunded the other 25% of my money plus the money I bought the insurance. This is why I am a Flight Centre life customer now: 1. The products they offered saved my precious travel money without me having to argue for a refund. How many others that had their trips cancelled due to the pandemic can say that?. 2. The service I recieved was kind, attentive, caring and reassuring from the moment I stopped by their outlet to originally get help, as I was buying through one of their sites and was having an issue. For reasons beyond my and Flight Centre's control, I couldn't buy tickets for young son because he was of an age - too young - to purchase online for. So I bought in store where I bought the right tickets, chose my seats and gained valuable advice with care and kindness. 3. Despite Flight Centre having trouble and outlets closing due to the pandemic (which the whole travel industry is facing and some companies closing completely leaving customers to fend for themselves), behind the scenes, Flight Centre had been still chasing full refunds from airlines for their customers. So when Shalayne called me to say I was recieving the rest of my money including the money I used for insurance, 6 month down the track after I was happy enough with 75% insurance payout, I was not only surprised, I was knocked off my feet. Flight Centre popped up well after I thought things were done and then exceeded my expectations once again. Because I booked my family trip with Flight Centre, I lost none of my money due to the pandemic. How many people can say that? Because I booked my trip with Flight Centre, I got the kindest people helping me, always there when I needed help, happy to assist, working behind the scenes, exceeding my expectations. Booking my trip was the best thing I did in this experience. So that's why I'm a Flight Centre customer for life. Thank you to Flight Centre (& Shalayne)!

Fantastic experience: I have recently booked travel arrangements from Melbourne to Nashville, Tennessee with Francois Lockwood. Mr. Lockwood exemplified exceptional customer service throughout the entire process. International flights have been very difficult to navigate recently and that was exhibited with my booking for sure. Francois was very patient with helping me find the most affordable booking and made sure I was aware of everything I would need (including travel documents) and where I could get my PCR testing completed. He also followed up with me, I never had to chase him for information. He helped me through the unexpected isolation I was bound to when arriving in Sydney and was right there with me trying to get me home as quickly as possible. I can not say enough how much his support made this process so much easier to manage and pressure was taken off of me through his determination and exceptional customer service. I believe he treats all his customers this way as I was referred to him by a previous client that has been with him for over fifteen years. And I will definitely going forward book through him and recommend him to all my family and friends. This is an uncertain time for travel and Francois made me feel safe, comfortable, and certain everything would work out.

Fantastic experience: Positive: Professionalism

Fantastic experience: We had a lovely experience with Christine Khouzam last month. She was extremely helpful in navigating us through the experience of booking travel in COVID times! She was friendly, patient, and was incredibly detailed and knowledgeable in her service. We would definitely love to use her services again, and highly recommend her to any clients!

Fantastic experience: Extremely supportive and professional customer service. Shalayne was patient with me and looked for the best available flights and I look forward to completing my travel arrangements with her in the upcoming days.

Fantastic experience: I’ve been dealing with Megan for several years, she probably is the best agent I’ve ever dealt with, excellent service and very professional. It’s been difficult in the last 12 months for the industry, I’m glad now the business is slowly getting back to normal. I’ll keep supporting her there for the business.