
Flight Centre 300 Queen Street

Information about Flight Centre 300 Queen Street
Opening hours
Looking for irresistible travel deals? We’ve got them.
Your closest store is Flight Centre Queen Street Mall, only 400m away. Call 1300720304.
This store has closed temporarily, but it’s not goodbye! Visit our website for more info.
Flight Centre 300 Queen Street: Reviews
Negative experience: We went to this branch of Flight Centre and taked with with of their staff and advised her our details and datea and where and when we wanted to travel to. She promised to send us via email quotes. We also enquiry about travel insurance and ahe also said she would send it via email. This happenes a couple of weekends ago. We called to the cellphone number on the business card she gave us and nobody answered ever. We also called to the Flight Centre number and after a couple of times of more than 30mins waiting we decided that was enough and we can guess that Flight Center is too busy and not intereated in getting customers?? Too arrogant for being a big player? The least it can do is just telling that they will not serve and help you and don't waste your time and keep you in hope of receiving the promised quotes and travel plans. Bad customers service. The staff lady's name starts with letter R. I would not advise anyone to go to FC and even less talk with this your and irrrisponsible lady.
Fantastic experience: Very helpful.
Glad you had a great experience Kevin, thank you for your review!
Fantastic experience: Trista is amazing. Should book with her. She makes everything easy as
Thank you Danny, we are lucky to have Trista in our team!
Positive experience: Excellent service from one of the many Flight ✈️ centre shops in Brisbane! Very efficient services provided by the staff of the Flight Centre!
Positive experience: Reasonable price, always fiscount
Fantastic experience: Friendly staff and central location. Provides best deal for flight. Thanks guys
Thanks Sanjaya, we're glad to hear you had a great experience! Hope to see you for your next travels!
Negative experience: My wife booked trip to NYC through Flight Centre, & their rep Peter Elson, ("call me Pete" ) and she was told though disabled she'd have to carry her own bags from gate to gate & through Customs @ LAX. I contacted Qantas direct who made appropriate arrangements via their Meet & Greet policy - simple. Also when booking the trip 2 months ago she tried to book specific seats through Pete- not available says Pete - wrong, Qantas this morning confirmed the seats for 3 of the 4 legs were still available 2 months later. Any future trips will be booked direct through airline, thanks to Pete's heads up.
Negative experience: Flight Centre owes me a refund they promised they would honor, after all the polite email channels still no refund from December 2017. It was for a prepaid meal I didn't receive. $15 taken from a million people is a lot of money. In recent weeks, November 2018 they have advertised one way flights from Brisbane to Sydney for $52, which only supplements empty "seats" on the airline's craft, it doesn't provide enough profit from job creation or the expansion of airline traffic. It keeps the "doors open" only just. Red is symbolic of sex, danger and alarm. There are so many other websites and apps you can book your flights from. Don't order inflight meal through Flight Centre, this is my Defcon One siren warning ( YouTube)
Hi Michelle! I have recently taken over the business here and I thank you for your feedback. However I have searched and cannot find your transacting with our business here at 300 Queen St aside from a quote you got back in 2014 for a cruise that was never booked. Is this in regards to a booking made in this store or are you leaving this review for a booking made online or in a different store?
Fantastic experience: Great staff very friendly and I got a great deal and very quick to help you talked allot of stress out of trying to find the flight yourself they really are the best in the air highly recommended
Thank you Chris, we are glad to hear you have had a great experience!
Fantastic experience: Do their job well
Positive experience: Experienced staff, good store layout
Fantastic experience: Helpful staff good cheap flights
Fantastic experience: Nice dining
Fantastic experience: Friendly customer service
Fantastic experience: Helpful staff and great deals
Positive experience: Good
Negative experience: Disappointed that this Flight Centre chooses to deal with hotels known to defraud their customers. Weak promises of “trying to email” the hotel to get our money back, but they’re still keeping the commission they made dealing with crooked providers. Save money, save frustration and dishonesty and just book your trip yourself.
Negative experience: Be very careful when booking as staff can be pretty tricky.
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