Macleay Valley Travel

Smith St 33, 2440, Kempsey
Smith St 33
2440, Kempsey
(02) 6562 6699

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Travel Agency specialising in conducted overseas tours.

Our comment from TraTraTravel about Macleay Valley Travel:

Macleay Valley Travel is renowned for providing exceptional travel experiences with an emphasis on quality and organization. Customers consistently praise the agency for:

  • Outstanding value for money
  • Fabulous staff and local guides
  • Well-organized and enjoyable tours
  • All-inclusive packages with many extras

Visitors have expressed their satisfaction with trips to various destinations, including Vietnam, Greece, and across America, noting that the inclusive nature of the tours enhances the overall experience. Customers often highlight the expertise of the Aussie-based guides who understand travelers' preferences well, making every trip memorable. Many return to Macleay Valley Travel for their future adventures, showcasing their loyalty and contentment.

However, there have been some criticisms, particularly regarding specific tour logistics, such as bus overcrowding and insufficient time at stops. While these instances have been noted, the overall sentiment remains positive, with many customers expressing a desire to travel with the agency again in the future.

In summary, Macleay Valley Travel stands out as a reliable agency committed to delivering enjoyable travel experiences with attentive service.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Macleay Valley Travel: Reviews

4.6/5 (36 Reviews)
Glennis Hempsall 3 months ago

Fantastic experience: Have just returned from Inside Vietnam Tour by MVT..The experiences on this tour were best ever. .Tour leader Mr Tinh gave us all a wonderful Vietnam experience...Wanting value for money.. travel with MVT...it's the best..

Macleay Valley Travel

Thanks Glennis. Great to hear. Glad it went well.

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Leonie Henderson 4 months ago

Fantastic experience: Best value for $. Staff fabulous, accommodation,food,and escorts all high quality. Travel with Macleay valley travel every trip and enjoy it immensely

Macleay Valley Travel

Thanks Leonie! We appreciate your strong support

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Neil Gibson 5 months ago

Fantastic experience: Best Travel Agency

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Macleay Valley Travel

Thanks Neil. Much appreciated.

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Michelle Buckton 6 months ago

Fantastic experience: We have just come home from Trans America tour we had a great time well organised trip thanks Macleay Valley Travel, we are ready for our next trip

Macleay Valley Travel

Thanks Michelle. It’s lovely to have you both travel with us.

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Gloria Battishall 8 months ago

Positive experience: The team put together wonderful tours. The Aussie based guides are wonderful. You also get the local overseas guide. 2 tours, 2 fantastic tours... more to come

Macleay Valley Travel

Thanks. We look forward to seeing you on more tours!

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Dianne Adnum 8 months ago

Fantastic experience: Looks amazing place to book an organised tour. Many people use this company and it gives off good vibes.

Macleay Valley Travel

Thanks for your kind words

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Patrick Stewart 1 year ago

Fantastic experience: Five tours, all were excellent.

Andrea Gemell 1 year ago

Fantastic experience: My sister & I went to Greece & The Greek Island tour & we thoroughly enjoyed every minute of it. We were so glad we went.The guide from Cosmos Maraeka was excellent. That was three years ago in May. Looking forward to another trip around June, July would love to fly to Athens then cruise the Greek Islands. A big thank you to Macleay Valley Travel.

Macleay Valley Travel

Thanks Andrea. We appreciate your feedback.

Steve Cameron 1 year ago

Negative experience: 1 star rating for being open. Attended on 01/02/2023 looking to book flights, two staff members sitting at a desk with a considerable amount of documents on the desk,. Did not ask any questions about travel destination told we could go to Port Macquarie as they were not doing anything other than a package deal. Really disappointed as we were looking for a local agent to look after our future travel questions who it won't be.

Macleay Valley Travel

Hi Steve, I understand your frustration, however airlines no longer pay agent commissions, and we are a business trying to start back up after a global travel ban and we have to concentrate on our core business which is overseas group tours. It is not cost feasible for us to employ someone to look after individual bookings which we make next to no money on. I wish you well with your travel arrangements.

leonie graham 1 year ago

Fantastic experience: Very good service n very helpful they know there job

Macleay Valley Travel

Hi Leonie, Thanks for your kind words. It's a pleasure having you travel with us. Regards, MVT

Bianka Krausz 1 year ago

Fantastic experience: In the past my parents and many of their friends were travelling with MVT to many various countries, and about 10 years ago my husband and I also started booking with this company. China twice and Thailand and, just prior Covid, to Spain, Portugal, and Morocco. The beauty of going on MVT tours is all-inclusive, and we never had any problems! On all of our tours, there was an Australian tour director who knew exactly what Australians like and dislike, which was a huge plus! MVT is a unique tour provider to any other tour companies, with so many extras included and is very transparent! * Just be aware that if you are booking a tour a year in advance, your deposit of $400.00 per person is NOT refundable! Think long and hard about the tour and the time of the year, like the weather and the itinerary destinations you are about to book! * Huge thankyou to Bruce, who was our tour director on the China and European tours!

Macleay Valley Travel

Hi Bianka, thanks for your kind words. We appreciate the positive review. It’s been our pleasure.

chris adamson 1 year ago

Fantastic experience: Great people great service

Macleay Valley Travel

Thank you for the kind feedback. Regards, MVT

Christian 1 year ago

Fantastic experience: A+ would highly recommend

Macleay Valley Travel

Thanks!

Sue Nunn 1 year ago

Fantastic experience: Travelled to Vietnam with Macleay. What a fabulous time we had. Everything was so well organised.. From the great staff at the office to our local tour guide Ron and our Vietnamese guide Huon...all absolutely wonderful...

Macleay Valley Travel

Thanks Sue! Glad it all went well.

Kay Lucas 2 years ago

Fantastic experience: Always 10 out of 10 to deal with MVT.

Macleay Valley Travel

Thanks Kay! We appreciate the positive recommendation. Kind regards, MVT

Cheryl Yates 2 years ago

Fantastic experience: Always happy to use Macleay Valley Travel for overseas holidays.

Macleay Valley Travel

Thanks Chery! We appreciate the positive feedback and your strong support. Regards, MVT

Debi Williams 2 years ago

Positive experience: Nice people

David Gardiner 2 years ago

Positive experience: Great travel agency with very professional staff we traveled to Sri Lanka and India couldn't fault our travel arrangements we will travel again in 2023

Macleay Valley Travel

Thanks! Appreciate the feedback. MVT

Allyson Shepherd 2 years ago

Positive experience: Great holiday!

Jason Taft 2 years ago

Negative experience: Never Again

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Marjorie Osborne 2 years ago

Fantastic experience: Two great trips with MVT and we are looking forward to the next. Well organized, with good choice of attractions and great value for money.

Macleay Valley Travel

Thanks Marjorie. Appreciate your ongoing support.

Heather Wilson 3 years ago

Fantastic experience: Positive: Responsiveness

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Macleay Valley Travel

Hi Heather, thanks for the kind review. All the best with your trip.

Maria Pymont 3 years ago

Fantastic experience: Great staff to deal with, nothing's a problem. Highly recommend them for their tours, booking a cruise or any trip.

Macleay Valley Travel

Thanks Maria! You made our day.

Lee Clark 3 years ago

Fantastic experience: Very helpful.

Macleay Valley Travel

Thanks!

Carly 3 years ago

Fantastic experience: Always had fabulous interactions with the agents here.

Colin Acton 4 years ago

Fantastic experience: Have travelled with Macleay on many holidays.I have never had any problems,and can highly recommend their services

Macleay Valley Travel

Hi Colin, Thanks for your kind review.

Colleen Genet 4 years ago

Fantastic experience: Recently have been on a tour with MacLeay Valley Travel actually October we toured Spain Portugal and Morocco just fabulous so well organized as was our tour guide Mick. Saw so much our itinerary we had plenty to see our days were busy was amazing. This was our second tour with MacLeay Valley.Definetly recommend MacLeay Valley good value for your money❤❤

Macleay Valley Travel

Thanks Colleen. We are glad you enjoyed the tour. Regards MVT

Colin Grimditch 4 years ago

Fantastic experience: This company does a great job and could not speak enough for the trip we did to Vietnam. Thanks

Macleay Valley Travel

Dear Colin, Glad to hear you had a great time. Thanks. MVT.

Gera Fussell 5 years ago

Fantastic experience: Have been on 3 of their trips. Didn't realise how good they are until recently when i went with another co. It was awful. I was never disappointed with the macleay valley trips. Terrific value for money.

Macleay Valley Travel

Dear Gera, thank you for lovely review.

S C 5 years ago

Fantastic experience: Great team! So helpful and friendly

John Ravell 5 years ago

Fantastic experience: Travelled many times with MVT all excellent

Macleay Valley Travel

Thanks John

Don Smith 5 years ago

Fantastic experience: A very friendly crew work here guided by a very competant manager in Bryn Davies. Fully recomend you use them for your travel requirements.

Macleay Valley Travel

Thanks Don! Great seeing you today.

Sophie Cridland 5 years ago

Fantastic experience: Great team! So helpful and friendly

Macleay Valley Travel

Thanks S C

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Dorothy Harris 6 years ago

Fantastic experience: I have dealt with MVT since 2003. Their staff are very efficient, friendly and helpful. They specialise in putting together overseas escorted group tours. I.E. you have someone to oversea the trip, sort out any problems and help where they can. Plus theres always an experienced and knowledgeable guide to meet you at your destination and help you get the most out of your journey wherever you choose to go. They try also to get you the best deal they can. Check their website for testamonials and informative itineraries.

Angie Hoffmann 7 years ago

Positive experience: We have travelled a few times with this travel agency. However the last one, only 5 months ago, we went to Mexico and Cuba with the same company. there were far too many people on the bus and seat allocations were quite difficult. During our short stay we were often hurried and there was hardly any time for convenience stops. The tour guides were not equipped with any microphones, so that most travellers at the end have missed out on important information. The Mexican tour guide, Enrique, did not wait to get his 'flock' together so that people often got lost. In addition there was never enough time at all to browse for souvenirs, hence, as we have missed out we had to buy ours at the airport. I have given specific feedback to the company and even compiled a colourful travel log for their convenience and information. So far I did not even receive a 'thank you' let alone an appreciative phone call. I personally believe that this company acted very unprofessional as they should be grateful that somebody took pen to paper and compiled a comprehensive feedback and travel log. Under these circumstances I would advise people to search elsewhere as this company does not appreciate any feedback let alone offer compensation for any inconvenience as we have experienced when travelling with other travel agencies.

Carolyn Ballard 7 years ago

Positive experience: Faboulous overland tour to Vietnam loved our tour and guide Tingh would recomend thids tour and MVT

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