Webjet Limited

Negative experience: TL:DR I will only ever use Webjet as a site to compare airfares. And I will never purchase insurance again! I booked non-refundable (cheaper) flights through webjet for international travel from Brisbane to Wellington. I thought I was doing the smart thing by booking insurance for emergencies. A couple of days out and my son came down with a cold. Being conscientious citizens, we got a RAT test - my son tested positive for RSV. I contacted Webjet who advised that they couldn’t provide a refund but would cancel the flights; we could then lodge an insurance claim. My son went downhill quick and developed pneumonia from the RSV; I took him to the Dr for a course of antibiotics. Dr gave us a letter stating my son had contracted RSV and wasn’t fit for travel. We lodged the insurance claim with Dr certificate and three months later been advised our claim is rejected because we did not see a Dr before we cancelled our flights as it states in their insurance policy. Technically, yes that is correct - would it have changed the outcome; no. If it is just too hard to work through a claim process only to have it denied because they’re not in the business of common sense, then it’s just too hard to part with my money to give to insurance. I’d rather save for transferrable flights than waste my time and money on Webjet..

Negative experience: Webjet are quick to take your money but not at all quick at helping when there's a problem. I booked flights, hotel and travel insurance through Webjet and was due to fly at 7.00am the day that Rex went into administration. I had to book another flight with Virgin, which I also did through Webjet. Later I contacted Webjet to ask if I was due a refund for the cancelled flight or how to make an insurance claim. They said to wait. 4 months later, nothing. I made another booking with Webjet this morning and it reminded me about the Rex issue - their advice was to contact the airline directly, which is totally passing the buck. So, the mental toll of being bounced around overseas call centres for hours on end is hardly worth the amount of refund due. On review and to save my sanity I'll choose a different travel agent next time.

Fantastic experience: Booked our flights through webjet, they were cancelled due to the volcano in Bali. After a few phone calls webjet have us on another flight. Normally wouldn’t post a review for a large company as people don’t care but thank you for this one webjet! ✈️

Negative experience: Please book your tickets directly from the flight provider to avoid the frustration with the agent if you can. Please avoid having Virgin credit on Webjet system if you don't want to waste more money. Very poor communication and clarity. I have a $500 credit expire on 31 Oct. I tried to book return flights Melb-Sydney on 30 and 31, and then Webjet requested me to pay an additional $658.49 to complete the booking. Meanwhile, the flights on the same date and time are worth less than $500 on the Webjet website. It is ridiculous, and it seems like I was forced to lose my $500 credit, or I have to use credit and pay an additional $658.49.

Negative experience: DO NOT use Webjet !!!!! I booked flights to Bali in Feb this year to fly out in Sept ...Two weeks before flying I checked my flight OD9118 and there was no flight with that number flying out on my date, so contacted WEBJET ,they assured me saying your flight is still flying !!!! A week before I checked again and still no flight OD9118 is flying to Bali contacted WebJet AGAIN to get " I don't know where your getting you info from !! Your flight is still flying " so I get to the airport for check in & the lady says " SORRY YOUR FLIGHT WAS CANCELLED 6 MONTHS PRIOR " I contacted WEBJET and no Apology nothing ...Never EVER AGAIN WILL I USE WEB JET

Negative experience: Tried to ask a simple question on behalf of my daughter asking if she could change her flights to Aussie due to a family emergency and all I kept getting. we need this and that info. All I wanted was a yes or no answer that was too hard to give.

Positive experience: OK we are heavy users of this particular company's services, and about a month ago there was some kind of glitch on their website, and it nearly drove me to Expedia, and in one last attempt I tried to complain on their website. Got a chatbot. This annoyed me even further. So I unloaded on the chat, very angry and a bit rude. Well! I got a personal call back from two people and an email from another and they were not bad English speaker in Manila, they were managers. They fixed it, and were so friendly and helpful and now everything is better. I am impressed. And sorry I got angry.

Fantastic experience: can't speak for others experience but webjet just took an hour out of their day to sort a mistake that i made at no charge whatsoever. i had booked 4 routes on separate airlines in one go and had accidentally booked one flight to land 2 hours AFTER the last flight was supposed to go - totally my own lack of attention to detail. they called me a few times, my phone filtered them out as spam so i didn't receive the call. they were diligent enough to call the secondary passenger, and they called again when they said they would, after i removed their number from the spam registry. they offered 2 alternatives that resolved the issue and with ease and great helpful attitude, allowed me to select the alternative at no extra charge. she was friendly and expressed genuine concern that one alternative might be more risky than the other, even suggesting a more relaxing option - almost like i had a personal travel agent for an hour there. really pleased with this service, online ticket sales services are known for charging as much as they can at any given opportunity, so for them to dedicate manpower and time to help me fix my own mistake at no cost was very refreshing, really good work guys, 5/5 customer service.

Positive experience: Good service, 1 mistake when I didn't add luggage on return flight. I rang webjet but they couldn't do add it

Negative experience: Awful costumer service when there is a problem! It is surprising that I see this rate here, 3.7! It is absolutely fake and too high for Webjet! We booked our 2024 Christmas trip with them then needed to cancel it for some medical reasons. It is July and we are still having drama with Webjet for our cancellation and getting refund and flight credit back and still not successful! It is interesting to see other customers had the same problem with Webjet in the reviews! I wish I could give them 0/5! No transparency, no help, kind of stealing your money! I lost around $600 for trusting them! Frustrating! You don’t!

Negative experience: Flights booked 9 months in advance cancelled due to illness - credit had to be used within 12 months of original purchase so only 3 mths left and then the rebooking fee was $99 per person each way. The credit was for $179 each! Name change to transfer the credit was another $99 each. So $700 wasted. It took them over a week to respond - I wonder how long it would have taken for them to just change the name in a computer and make the credit useful? They blamed Virgin, Virgin blamed Webjet. In what other industry can you charge a $99 fee to change the name on a document?

Negative experience: Steer well clear of Webjet. My wife and l booked flights through them, due to covid airline cancelled flights. It has taken 4 years of phone calls and emails to recieve our refunds. They initially said no refund. You are dealing with phillipine call service and no one in Australia. Just a big con. Will never dea lwith Webjet again

Negative experience: This awful company claims to have a booking guarantee. 3 days after we booked 3 flights to japan they cancelled our booking and asked us to pay an extra $1200. Go directly with the airlines and avoid these lying miscreants

Negative experience: I recently booked 2 flights on Alaska Airlines through Webjet and received 6-digit confirmation code, however when I went to check-in to my flight at the Airport, I was informed I did not have a ticket. I then spent an hour on webjet support chat messaging while they confirmed that even though they had charged my card and generated confirmation number, they had not booked me a ticket and so they would refund me. Luckily there were still seats available on the flight and I was able to rebook and pay directly with airline otherwise I would have been stranded at the airport. From now on I will only be using webjet to search for available flights and will then book directly with airline.

Negative experience: I would recommend not to go with them. In my case last year i booked a flight for my parents they said you did a name mistake in tickets you parents can't board flight then they cancel it rebook and charge me again 2900 australian dollars which is ridiculous and they said will refund the last money to u within 12 weeks since around 10 months i haven't received my money back. Need a good commuters and staff to talk to customers

Fantastic experience: Webjet is an amazing website. I believe it has Australian and NZ origins. We are regular travellers and it is our ‘go to’ place for travel bookings. The website is by FAR the easiest, most intuitive and fastest site to navigate. We have found some amazing deals here. Well done Webjet!

Negative experience: Another disaster customer service experience from Webjet. Still dealing with my postponed covid flights. We have an itinerary rebooked with 6 flights for June 2024. Qantas changed flight 5 timeframe which made flight 6 not doable. Instead of fixing this, webjet just left it it as is. We wont even make the boarding cutoff. After 1 hour 40 minutes on a chat, the person tells me they have to change the entire itinerary and instead of going to Darwin at the start of our trip, we would have to fly to Perth. What a joke. All for a simple change of a Sydney to Melbourne flight from 630pm to 730pm. She said the system would not allow her to do just one change without altering the whole itinerary. Isn't that what webjet are offering as a model. They are the biggest joke of a company i have ever seen. Why cant you give 0 stars.

Negative experience: Webjet are thieves And crooks. We booked $3000 in flights with insurance and I was hospitalised a week before our trip and required surgery. Provided medical certificates. 7 months on and webjet have not paid us back and continue to deflect and hang up on us . Both Qantas and jetstar gave the full refund to webjet straight away and we have not received a cent. Next step is fair trading. Beware. You are better off booking direct through the airlines.

Negative experience: Dealing with Cover-more through WebJet was nothing short of exasperating. What appeared to be a straightforward insurance add-on turned into a tangled mess of fine print. When things went south during my travels, their policies proved unreliable, subjecting me to a seemingly endless six-month investigation. The outcome? A blatant realisation that my time, money, and trust were better placed elsewhere. Thanks for the disappointment, Cover-more and WebJet, for offering what felt like nothing more than a frustrating clickbait experience.

Negative experience: If you've bought a ticket from webjet and have an emergency causing you to cancel your flight, webjet staff will re assure you that you can transfer your ticket for a later date. DO NOT BELIEVE IT. THEY MAKE IT SO HARD TO DO THAT. AT BEST YOU'LL HAVE TO WAIT 12 WEEKS BEFORE YOU GET WORD BACK. THIS TIME THEY LEAD ME TO BELIEVE I HAD UNTILL THE 30TH OF DECEMBER AT THE START OF MY APPLICATION FOR A NEW TICKET. 24 HOURS LATER THEY CHANGED THAT TO THE 28TH OF OCTOBER. I MISSED OUT. THEY SET IT UP SO THAT WE'LL ALWAYS LOSE! I will never return to webjet! Virgin for me from now on!

Negative experience: Worst website don’t recommend at all people. I booked a flight on 9th of October everything went well until 1st of November when it was time to bored I got to know that Webjet reserved my ticket but never paid full price they sent me an eticket but airline said that it has been cancelled as they have not received any payment for it and it was cancelled on 12 th of October I had to rebook flight at the airport again plus their staff refused to be sure about the refund or paying the other ticket. Worst agents I ever had to deal with won’t recommend them at all. Please people don’t waste your money here.

Negative experience: Never ever use this website. They took my money and didn’t secure my ticket with the airline. I got to the airport and no ticket because we jet hadn’t paid for my seat so it was cancelled. Basically you pay webjet they don’t pay thd airline in time and cancel your ticket!!!! I’ve missed out on a days work because if their incompetence.

Fantastic experience: A few minutes ago, I searched and booked flights to get me to and from Queensland so I could celebrate my granddaughters 2nd birthday. Now I'm sitting writing this review with my booking made and wondering if I'd done something wrong as it seem TOO EASY! But no, my booking is complete, correct and I'm excited to be heading north soon. Well done Webjet!

Fantastic experience: Booking with Webjet is always seemless experience. Specially with diffrent payment options. Their customer service is excellenent. I c contacted them to book special meals for my parents and they did it in 2 minutes.. Simply loved the whole experience!!!!

Fantastic experience: Have used Webjet to book all my flights, such a great easy to use site, with the enabling of afterpay makes booking flights so much more affordable. My whole family use Webjet for their flights both domestic and international.

Fantastic experience: Easy to book, I can save my details to save time. I can make changes to my flights online without the 1 hour long phone call wait times.

Fantastic experience: I always use Webjet when I am making travel plans. I have found they have best travel prices that are usually close to or better than booking directly from the airline. The price comparisons being readily available helps to make cost effective decisions. The post transaction process is also efficient. I always receive a follow up email and anytime I have queried a transaction, I have received adequate service with reasonable turn-around times. I recommend this service to anyone looking to be hands on with their planning and looking for a trustworthy digital travel agent to facilitate their plans.

Fantastic experience: I always book my travel via Webjet. I have explored other booking services, but find they are not user friendly and I always revert back to Webjet. It is my one stop shop for flights, car hire and accomodation. The booking process is easy and completed within 10 mins. I have never experienced any issues with bookings via Webjet.

Fantastic experience: I love how fast and informative Webjet is. I booked and paid for my flights within 15minutes and receipt and confirmation within same time frame. Wonderful in one's busy life to be able to book a flight so fast. Thank you Webjet!

Fantastic experience: I found the flight options for my travel dates easily. The booking process was straight forward and I was able to select baggage and other choices readily. Pricing was better than elsewhere.

Positive experience: Great flight deals and discounts! I really enjoyed the multi-city flight search and how the website shows all varying options available. I think a great feature would be to include comparison to surrounding date options - whether that be price, flight time etc.

Fantastic experience: Sooooo easy and fast to book. Love that it shows us the day before and after prices so you can find the cheapest flights!!

Fantastic experience: We found this website very user friendly and informative. As we have not travelled often, it was easy for us to compare prices using different airlines and various flight pathways. This enabled us to get to our destination in the most effective and efficient way. We have booked our tickets early to ensure we get the best deal. Thankyou Webjet

Fantastic experience: I tried to book my return flight through the Qantas website, only to have the repeated message of "generic error". After 6 attempts, I went to the webjet site and completed my booking in minutes, for the same price. I'm very happy!

Positive experience: The process was easy except for getting to the confirmation page and it wouldn't go through. It seemed to just freeze in Firefox, so rebooked with Microsoft Edge and it went through perfectly.

Fantastic experience: I would like to congratulate Webjet for being the most accessible, easy to follow, quick and responsive booking agency. Not only are my flights booked but my itinerary is in my inbox reminding me of my exciting journey. Thank you, although I use this site all the time, I would highly recommend this site to any avid traveler. Convenience at your fingertips!!!! Well done.

Fantastic experience: I always use webjet for booking my flights and invariably have a good experience. I love that I can see all the different carriers in an easy to read table format. Never had a problem yet!

Fantastic experience: Great prices, and very easy website to use. I also called webjet and spoke to someone regarding some questions I had about the flights. They were very helpful and answered all my concerns. Thank-you Webjet

Negative experience: Our booking affected by Covid has not been honored by Webjet despite calls, emails to reinstate credit. Poor service. Very disappointed customer. Won't recommend to anyone. Took our hard earned money but never delivered the service.

Fantastic experience: It was so easy to book with Webjet. I had done some research so I knew where I wanted to go and when. The flights were not quite right so I could easily jump to the day before or the day after to get the non-stop that I wanted. Then I bundled the hotel accommodation and got a fabulous discount! Happy 30th Wedding anniversary trip to us! Can. not. wait!!

Fantastic experience: Have used Webjet previously for our fiji trip and was faultless, decided to use again for our Bali trip, never an issue with an easy , functional website. Thank you for an great experience.

Positive experience: Clear informative layout of search results to make being your own travel agent easier and hassle-free. Always my first stop when look for holiday travel options.

Fantastic experience: Website is easy to use. Love the table for price comparison between airlines and the little icon that shows whether baggage is included. Instructions in the website is clear and easy to follow. The process from selection to completion of the purchase is smooth and can easily be completed within the time frame the price was held.

Positive experience: It is a good website for cheaper flights but, sometime it annoying when you only have 30 seconds to do it. Many times I tried putting all information and it just switch off and lost everything so I have to restart everything again, search for the flight I was interested at purchasing.

Fantastic experience: Very easy process to follow in order to plan trip, select from a variety of flights which might suit, then to complete necessary paperwork and make confirmed booking. Recommend first time entry price rather than coming back because price might be more.

Positive experience: Great Booking Experience. Affordable Travel and ability to take advantage of online flight availability makes all the difference. Stored profile information for myself and all my family makes it super easy. Keep up the good work.

Positive experience: Webjet offered a 25% off discount promotion, which made it an obvious choice to book from. The whole process is easy and I was able to pick between many different layover options that suits me, while paying the same price. This allowed me to pick a 11hrs layover so I could checkout the city. Overall a very efficient platform, really easy to use. However, I was not able to put in my Frequent Flyer for Qantas, as it would only allow Frequent Flyer for that specific Airline, despite it being a partner with Qantas.

Fantastic experience: one of the best reliable platform when it comes to booking flight and hotels. offered me 25% off today which was around $250 off from my $1000 flight. thanks a lot.

Fantastic experience: Rapt to have secured tickets to see U2 live at the new Sphere Stadium in Las Vegas in October. Went online and booked flights from Sydney with United Airlines in a matter of minutes using Webjet. Could not have been easier. And now the count down begins...It's a Beautiful Day!

Fantastic experience: Trustworthy online flight booking. Its reputation was tested during Covid pandemic. I have used Webjet for more than 10 years for all my domestic and international trips. Congratulations to Webjet!

Fantastic experience: Webjet had the easiest platform out of all travel comparison sites. The "Multi-City" feature made my experience much more user friendly as I needed to return home via another destination for a family members birthday. They also accept points from my bank NAB and I couldn't recommend a better product.

Fantastic experience: Great Booking Service. First time flying internationally for myself. I found it very simple and thorough with all options covered upon booking my flights. Great offers to go with my tickets aswell.

Fantastic experience: decided to take my Scottish visitors to Cairns, within 10 minutes, I found a great package, booked and paid for within 10 minutes. the process was so easy and complete, very easy to deal with this friendly, easy to use application, Thank you so much.

Fantastic experience: Easy to use website, no real issues, just self doubt. Very detailed invoice printed out, now just hope the planes fly as booked!!

Fantastic experience: Booking a flight for a family emergency and had an issue with payment so phoned the 0800 and my call was answered straight away! Not many call centers do this anymore! The staff member was quick and helpful with my issue and provided a solution. Luckily webjet also holds the price for 20 mins so was able to secure my flights.

Fantastic experience: Webjet made booking a last minute trip easy. The bundle option is very handy and a great way to save. Easy to use web page made it a stressless experience.

Fantastic experience: This is my third time booking flights via Webjet, all I can say, there service is amazing. Straight forward and even the best part they got after pay. Defiantly recommend if you like on a last minute trip

Positive experience: Everything was clear and concise and easy to follow! Making life much easier when you're in a rush to book quick, cheap flights for events. Thanks Webjet!

Fantastic experience: Quick and easy with all the major airlines referenced. Multiple payment options as well. Having comparisons between time and airlines meant I was able to find the exact flight I wanted. Can't recommend WebJet too much.

Fantastic experience: I have only ever had great deals (the cheapest I could find) through their site. Nothing went wrong (Thank God). Highly recommend

Fantastic experience: Webjet remains one of the easiest ways to book flight - domestic, or international. So far I've used them Melbourne - Cambodia (SNG), Melbourne - Hawaii (Jetstar) and one way flight to Brisbane with REX, no hassles with booking site works wel and easy to choose a flight that works for you across flight time, layovers cost and airline (I tend to avoid Qantas these days...they are a bit out of favour. in previous years when fares were low I've used them with United to LV to see family. Biggest issue - why can't we have Webjet Points!

Fantastic experience: I have been booking flights with Webjet for years now. Easy to use site and the service is reliable. Last time I used Webjet I got a message that they had found the flights cheaper and they gave me a refund!!! Why not use them again.....and again...

Fantastic experience: Easy to use and variety of flight options available. Convenient additional extras options available to book. Including accommodation with maps and photos, car hire and affordable travel insurance including COVID cover. Confirmation email received immediately following payment. Would highly recommend Webjet for a one stop shop for stress free holiday bookings.

Fantastic experience: Every other online airline booking agent didn't compare to the ease of Webjet. I was able to use my Webjet Gift Cards online easily when other booking agents needed me to ring or come to their store. This really was the easiest experience. I will only be using webjet from now on.

Positive experience: We have had a travel credit with Webjet for 3+ years now, caused by their cancellation of an overseas trip due to Covid 19. Since then, although we would have preferred a full refund, we have had many trips within Australia and one trip to NZ. All have been booked from our credit held, and our experience has been nothing short of excellent. We continue to be able to use the remaining credit as the original use by date was extended by one year, to April 2024. On reflection we have had very good holiday value for our money.

Positive experience: So easy to book flights, thank you! Would be lovely to up the 30 minute price hold because I can't make important life decisions that fast though :)

Fantastic experience: booking was super easy. very painless and got us a great deal with the hotel. Much better prices as compared to other websites

Positive experience: easy to search flights with major carriers. inputing booking info. can be rushed if you do not have all your card payment details at the ready.

Fantastic experience: Great User Experience on the Webjet website. It is very easy to use, I was able to see all the different flights, with different prices and different times in one glance on single screen. It makes customer pick the appropriate flight.

Fantastic experience: I have booked my flights through Webjet a few times now and have found them to be wonderful and have not had any problems. They have great sale prices from time to time and I look forward to receiving their emails with current flight and holiday package deals.

Fantastic experience: My booking experience went smoother than I expected actually - I was mixing and matching airlines and I thought this might complicate the booking process but nope, easy as, even got to sort insurance and select seats without having to leave the portal. Would definitely use this again :-)

Fantastic experience: Just did the quickest booking of my life! Under 5 minutes and quicker than the pre-flight safety information-(which is just as important)! After all the Co-Vid booking & refund delays (...40+ hours waiting on the phone) I am a happy little vegemite again. Thank You Webjet for streamlining the booking process!

Fantastic experience: Webjet is amazing! Very easy and straightforward, with plenty of options for all budgets. Also love the many different payment methods, will definitely use again!

Fantastic experience: Easy booking process and their online chat to help resolve issues works very well. Chat is responded to quickly and staff have been able to solve any issue I have raised via this method - very knowledgeable and helpful.

Fantastic experience: I have always book through webjet. Found it to be safe and easy to book flights. never had any problems. clear and easy to use. thank you webjet.

Fantastic experience: So easy to find flights, book seats and pay online. Tried booking at a travel agent but they couldn't book fares as cheap as we got online. Very happy. Will definitely book with Webjet again :)

Fantastic experience: I booked an international trip involving 6 airlines earlier this year and recently a return trip from Melbourne to Sydney, with ease. I had to use Webjet customer service to resolve that I had booked one of the international legs on the wrong date and an excellent job was done to resolve this.

Positive experience: Navigating the website is easy but when i tried to do a multi city stopover i couldn't select the flights i wanted. so i added each return flight separately (domestic & international) and could choose the flights i wanted. good price, one stop shop for flights, accom, car hire and travel insurance. i love it

Fantastic experience: Using Webjet was a great experience! Easily able to access the best-valued flights and the price guarantee was an added bonus! Thank you Webject for hooking us up with a great flight and a great booking experience!

Fantastic experience: My first time ever booking flights and it was so easy! I found the experience works best if you book it using a laptop as its a little easier to see all the flight options available including the price, carrier, and times (compared to viewing it on a mobile phone).

Fantastic experience: My first time booking through webjet and was a positive and easy experience. I received my flight e-ticket instantly and liked that there were many different payment options available. They display all the flights easily to compare costs and times.. Would book through them again!

Fantastic experience: We are very satisfied with WEBJET and its services. On 2 occasions we have had to receive refunds as well as change bookings. These changes were made flawlessly. Thank you!

Fantastic experience: Absolutely love Webjet! Can always guarantee a safe place to book and not loose money! Great way of finding the cheapest flights and best deals possible for all airlines. Can always rely on them for the best deals.

Fantastic experience: A absolutely great place to book flights with ease. I have used it for so many of my travels and have never come across any issues. It has saved me money. Thankful it exists!

Fantastic experience: WebJet has been great for booking all of my Domestic and International Trips! They always cater deals towards my preferences and have sales all year round! I wouldn't be able to travel around the world as much as I have without saving so much money. Thanks!!

Fantastic experience: I haven't done any online bookings for a couple of years and I found this experience today to be simple, uncomplicated and easy to follow. My confidence has been restored.

Fantastic experience: Love Webjet to book our business and family flights and car hire, so easy and done it 10mins, best site with great prices to choose from, only use Webjet, simply and easy to log in and your off to travel. Happy Customers from Perth

Fantastic experience: I have never had any issues with Webjet. Simple booking service that is much easier and more streamlined than booking directly with an airline. I also found that Webjet consistently outperforms its main competitor when it comes to frequency of discounts, especially for domestic flights.

Fantastic experience: Easy process to book with multiple airline options. There was also a promo code that I could use making the trip cheaper than booking with the airline direct. Very easy and straightforward.

Fantastic experience: We checked a number of different flight options and found Webjet to be the cheapest during our search and we were really pleased with the package we received, it was a great deal and we are really excited to be visiting our mate for his 60th birthday in Perth. We will definitely inform our friends who are also coming over. Thank you Webjet

Fantastic experience: ⭐⭐⭐⭐⭐ 5 stars - Flight-booking Superheroes! Webjet rocks! I recently booked a flight to the chill vibes of Coffs Harbour from the hip city of Melbourne, and boy, it was a breeze! Their website is seriously smooth as butter, and I had a blast exploring all the flight options they offered. It's like they've got some secret tech sauce that makes the whole booking process feel like a game. I had the power to compare flights like a pro and find the perfect combo that fit my style and budget. Seriously, they've got flight options for days! The confirmation and e-ticket landed in my inbox faster than The Flash, and I was good to go! ⚡️ No stress, no fuss, just pure awesomeness. And let's talk about their customer service team – they're like real-life superheroes! ‍♀️ Whenever I had a question, they swooped in to save the day, bringing smiles and solutions to my face. Webjet, you've earned your spot as the ultimate flight-booking squad. You've made the whole process so cool and hassle-free that I can't imagine booking flights with anyone else. To all the wanderlusters out there, if you want a kickass experience booking your next adventure, don't think twice – Webjet is where it's at! Stay fly, NB ✈️

Fantastic experience: Deserve 5 *s amazed how quickly I selected and booked my flights on Webjet. Did a quick compare with other online travel websites and Webjet prices saved me a couple of hundred dollars. HUGE BIG savings. Thank you.

Fantastic experience: I have ongoing good experience with Webjet as their price guarantee strategy helps to avoid sudden change in prices due to volatility of nature of airfares. I had experience where I purchased tickets worth 900 AUD which increased up to 2600 AUD in pandemic, but Webjet organized it easily over the chat with the guaranteed price of 900 AUD. Such a nice service. Recommend.

Fantastic experience: I found the Webjet Internet site very easy to use and it was very quick to book the desired flight. Well done!

Fantastic experience: Website is great, very easy to navigate. After surfing a few online sites I found Webjet was a lot smoother especially with navigating multi city flights. Other sites seem very clunky and tend to fail on searches based on airport locations. Overall very happy very happy and looking forward to the next trip!

Negative experience: Don't be tempted to use Webjet. I booked with Webjet and when it came to to return home, there was no e-ticket number attached to my flight booking for the return flight. I booked my wife and children in the same booking and theirs were fine. I rang Webjet and was told there was nothing they could do and all they offered was to cancel my flight and refund it. I then had to book last minute flights myself to travel with my family and pay double the price. Webjet took no responsibility for this and do not care that I had to pay over $400 extra to book new flights. Unbelievably bad customer service and I will make sure I spread the word far and wide not to use Webjet

Fantastic experience: Very easy to search and book flights. All flight information and relevant details were available on the main screen by simply hovering over icons no need to open additional screens and go back and forth, very user friendly

Fantastic experience: I found Webjet very easy to navigate to book both my flights & hotel for our upcoming trip to Hawaii. I have used them for previous holidays & have never been let down.

Positive experience: I have been using Webjet since time imemmorial to book my flights and I have always found it easy to choose the most appropriate flight from the list they display to you. I've at times whispered to myself 'Oh, what a blessing to be associated with Webjet whenever I travel'.

Fantastic experience: I initially tried to book through another party and when reading the quote they sent I was shocked they booked us in to the wrong hotel then put us on a return flight from cairns to Newcastle via Melbourne. Looked up Webjet booked it all in myself and ahead it all done in 10min. Go Webjet