
Flight Centre

Information about Flight Centre
Opening hours
- sunday: 11h-17h
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-17h
As part of Australia's largest travel agency, Flight Centre Armadale is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information.
Our comment from TraTraTravel about Flight Centre:
Flight Centre in Armadale is dedicated to providing exceptional travel planning services to their customers. The team is praised for their knowledgeable and helpful staff, including standout agents like Travis, Kathryn, and Jazmyn, who consistently go above and beyond to ensure a seamless travel experience. Customers have reported that:
- Travis is highly recommended for his patience and thorough assistance in organizing complex itineraries, whether it's connecting flights or hotel accommodations.
- Kathryn is commended for her friendly demeanor and her ability to make the booking process enjoyable.
- Jazmyn has been noted for her quick responses and helpful nature, even under tight deadlines.
Overall, clients emphasize the team's efficient communication, professionalism, and dedication to taking the stress out of travel planning. However, some customers have expressed concerns regarding instances of unhelpfulness, and there were a few negative experiences noted. Nevertheless, the overwhelming majority feel their needs are met with care and expertise, making Flight Centre a reliable choice for travel arrangements.
Flight Centre: Reviews
Fantastic experience: Travis was very helpful in organising our trip to Pittsburgh with connecting flights and hotels to visit Niagara Falls. Nothing was too much trouble to get us the best deals. Highly recommend Travis at the Armadale Branch to organise your next trip.
Thanks for your glowing review, Joanne! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Many thanks to Jazmyn for her assistance with our travel to Canada. Being country clients most of our communication has been by phone, or by computer and Jazmyn has patiently understood and helped me with this technology.
Hi Pat, thanks so much for sharing this wonderful review! We love to hear how their efficient communication made your booking seamless and easy
Fantastic experience: We were helped by Sacha who was very kind and patient with us . I would recommend her any time.
Thanks for your glowing review, Ron! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: Very pleased with Travis's service. He was very patient and his follow up was great. Will definitely book through him in future.
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Sheryl
Fantastic experience: I was served by Travis, who was very helpful in answering all my queries. He was patient in giving me time to decide my itinerary.
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Lamborghini
Fantastic experience: Jazmyn was so responsive in getting travel organised at such short notice! We'll be back to organise our next holiday!
We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing Colleen
Fantastic experience: Very helpful staff. Specially Kathryn. WE do all our holiday and travel through her and found he very reliable worker.
We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Nalin
Fantastic experience: I have dealt with Travis on a couple of occasions, very helpful, courteous and professional.
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Rob
Fantastic experience: Our travel agent Louise provides the most amazing service and takes the pressure out of booking a holiday. Her professional advice, honesty and support gives you confidence to know that she understands what your needs and wants are for your trip. Louise is now based at Flight Centre in Armadale. We now have her organising another trip for our family for Christmas. Highly recommend Louise
Thanks for your glowing review, Bronwyn! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: I can not thank Travis and team at FC Armadale soo so much for helping me through a dreadful time So patient and caring bless you Jennifer Merema,
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Ruth
Fantastic experience: Always a great experience when booking flights at Armadale branch. This time I was attended to by Travis Buchanan who was very helpful, attentive to every question I had. He gave me a great service and very patient with me when I needed him to search for alternative Airlines and different dates. Thank you so much Travis for a great service.
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Tabitha!
Fantastic experience: Quick and friendly…
Hi Arian, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking
Fantastic experience: Always a great experience booking at this branch. Nothing is too small, large or difficult for them to overcome. Always a big smile and time for little chats on the side about travel adventures. Big thank you to Kathryn and team.
Thank you so much for your 5-stars Lee!
Fantastic experience: Jazmyn was fantastic and very professional and helpful in every way when I was booking my Viking river cruise in Europe at the Flight Center in Armadale if you are thinking of going anywhere on Holyday pop along and see Jazmyn you won't be sorry.
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Stanley
Fantastic experience: Really happy with the service we have received from Kathryn McLean at Flight Centre Armadale. Would definitely book through Kathryn again
We love to see your 5 stars Joanne, thanks for your review!
Fantastic experience: Dealing with Jazmyn Guppy was fantastic. Excellent customer service experience .
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Fabian!
Fantastic experience: Great service quick and good value.
We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing, Steve!
Fantastic experience: I had an amazing experience working with Jazmyn on my upcoming trip. She was extremely helpful with all of my requests and was always very polite. I would definitely recommend seeing her!
Thanks so much for this amazing review Ella! We love to see how your agent has shared their expertise and personalised recommendations for you
Fantastic experience: Kathryn was very good to deal with us and has a very happy personality
We love to see this great review for Kathryn, and how she helped make this so easy for you! Thanks so much for sharing David :)
Fantastic experience: A massive thank you to Travis Buchanan at Armadale, he went above and beyond to help me understand everything, was extremely patient, very very friendly and nothing was too much trouble, was an absolute pleasure to be served by him, I couldn't be happier with the professional service he gave me and i am very grateful for his attention to all my concerns. I couldn't have asked for more, thank you very much Travis.
Thanks so much for this amazing review! We love to see how Travis has gone above & beyond to share their expertise and personalise your trip for you.
Fantastic experience: Always ready to help with any problems I may have
Thanks so much for your great review James! We love to hear how the team helped you with any problems you had
Positive experience: Sacha, Katherine and other staff are all very knowledgeable, helpful and pleasant to deal with. Thanks to all
We love to see this fantastic review for Sacha and Katherine, and how they were knowledgeable and helpful throughout your booking! thanks for sharing Les :)
Fantastic experience: Sacha Foy has been very good with all she has done for us. Very professional... has been more than helpful. We will give another revue when we return from the cruise Thank you Sacha.
We love to see this excellent review for Sacha, and how her professionalism made your booking easy and simple for you! Thanks so much for sharing, Ray
Fantastic experience: Stefanie has been very professional in organising our holiday making sure nothing was taken care of. Would highly recommend her to organise your next holiday
We love to see this excellent review for Stefanie, and how her patience and professionalism made your booking easy and simple for you! Thanks so much for sharing, Shell
Fantastic experience: Very happy with service & information given by Travis Buchanan at Flight Centre, Armadale. He was always patient, pleasant & willing to answer questions or search for answers if needed. Anytime I phoned I could add that every office assistance as well as Travis, were also very patient & friendly. Good service. Good Travel Insurance & offers available. Thankyou.
Hi Robin, thanks so much for sharing this wonderful review for Travis! We love to hear how his patient and informative manner made your booking pleasant and enjoyable
Fantastic experience: This 5 star is for an individual Kathryn. Amazingly fast great help on more than one in counter and very quick and precise reaction.
Thanks so much Helmut for sharing this fantastic review for Kathryn! We love to hear how she made your booking quick and precise
Fantastic experience: We had an outstanding experience working with Sascha Foy at Flight Centre. From start to finish, Sascha provided excellent and attentive service, ensuring every detail of our trip was handled with care. Even when there was a last-minute schedule change, Sascha was quick to check in with us to make sure everything went smoothly. Her professionalism, prompt communication, and dedication to making our trip stress-free truly stood out. We cannot thank her enough for making the process so seamless and enjoyable. We highly recommend Sascha to anyone looking for a travel consultant who goes above and beyond!
Thanks so much Roland for this outstanding review! We love to see how Sascha has gone above & beyond to share their expertise and personalise your trip for you.
Fantastic experience: Kathryn , At armadale flight centre was so helpful with our first cruise overseas . She helped us all the way and nothing was a problem. 5 star service . Will use them again.
We love to see this excellent review, and how Kathryn helped make your booking process easy! Thanks so much for sharing, Glen
Fantastic experience: Travis from Fight Center Armadale. Provided me with outstanding service. I visited him several times before my trip with lots of questions and he was always happy to help. Well, done. A+++++ service. The whole team at Armadale are outstanding.
We love to see this amazing review for Travis, and how he provided you with an outstanding service! Thanks for sharing Eskiee
Fantastic experience: Kathryn at flight centre Armadale was fantastic, very friendly, understood what we were after and nothing was too much to ask. Great service, would definitely use again.
Hi Diane, thanks so much for sharing this fantastic review for Kathryn! We love to hear how her friendly and understanding manner made your booking seamless and great
Fantastic experience: Have booked several flights and tours with Kathryn McLean.Appreciate that she responds quickly and keeps us updated Professional helpful and friendly she is our go to person.
We love to see this great review for Kathryn, and how she helped make this so quick and easy for you! Thanks so much for sharing, Bernie :)
Fantastic experience: Jazmyn, is a very helpful and polite young lady. She treated us with courtesy and was very knowledgeable and helpful. A credit to herself and to Flight Centre.
Thanks so much for this fantastic feedback, we love to see how Jazmyn has taken such great care of your trip to make everything seamless!
Fantastic experience: Have booked 6+ Trips. Always AMAZING service with great suggestions and just a beautiful to do business with. WELL DONE and Thank you
Thanks so much Idette for sharing this great review for the team! We love hearing this
Fantastic experience: Travis at the counter was really friendly, attentive and helpful and gave me a great service at my flight booking request and helped delivered my flight itinerary to my email in a timely manner for my flight since it leaves tomorrow. Thank you for your service! :)
Hi Bo, thanks so much for sharing this great review for Travis! We love to hear how his friendly and attentive manner made your booking process easy and enjoyable
Fantastic experience: Kathryn is a very good Travel Agent i would give her 10 out of 10
We love to see this great review for Kathryn, and how she helped make this so easy for you! Thanks so much for sharing, Shazal
Fantastic experience: Jazmyn helped our family out with a tricky flight and made it seem like a peice of cake. We feel very secure knowing everything has been taken care of and highly recommend her friendly services!
Thanks so much for this fantastic feedback, we love to see how Jazmyn has taken such great care of your trip to make everything simple and trouble-free
Fantastic experience: excellent service, so helpful
Hi David, thank you for leaving such an excellent review for the team! We love hearing this
Fantastic experience: Jazmyn so helpful
Thank you so much Dario, for sharing this great review for Jazmyn :)
Fantastic experience: Sacha and staff are all ways help full and advise you all the time great service very professional Thank you Sacha
Thanks so much for this amazing review! We love to see how Sacha has gone above & beyond to share their expertise and personalise your trip for you.
Fantastic experience: Top notch service
Thank you so much for sharing this great review for the team Petera :)
Fantastic experience: Jazmyn was a delight to deal with and helped us get the best of what suited us
We love to see this excellent review for Jazmyn, and how she helped make your booking process easy and pain-free! Thanks so much for sharing, Jane :)
Fantastic experience: me and my friend are going to europe next year and we were so overwhelmed with flights and had no clue what to do, we went to flight centre in armadale and seen kathryn. not only did she get us a better deal but after speaking with her all the anxiety and stress about planning has been taken off. we are so grateful she helped us, we couldn’t recommend her more.
Thanks so much for this fantastic feedback, we love to see how Kathryn has taken such great care of your trip to take the stress of this situation for you!
Negative experience: Very disappointed with the lack of assistance provided. A simple question refused to respond to. It's no wonder people choose not to book through agents.
Sorry to see you've not had a great experience with us Alison! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]
Negative experience: Will not recommend this place.
Sorry to see you've not had a great experience with us Julie! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]
Fantastic experience: Fantastic ladies ! Very helpful ! Made the booking experience very easy
Thanks so much for sharing this great feedback for the team Gina!
Fantastic experience: Friendly, efficicient service. Above and Beyond..
We love to hear this amazing review for the team! Thank you so much for sharing Jennifer :)
Fantastic experience: Nothing was a hassle, exceptional service
We love to see this amazing review for the team, and how they made your experience exceptional and hassle-free! Thanks for sharing Jonathan
Fantastic experience: I've changed this review from 1 star to 5 stars following a delightful response from flight centre, fully crediting us for the cancelled flights. Very grateful.
Hi there JB, sorry to read you're not happy with your experience. We do ensure that your booking terms & conditions are noted clearly on your booking invoice, and apologise if you didn't find this clear. Without having any booking details I can't advise on any specifics for your case, but I can recommend that you reach out to our customer relations team if you'd like to discuss this for further investigation. You can reach them via this webform; http://travl.to/62615xJox
Fantastic experience: Recently helped by a girl called Sasha I think. She did everything for me and I genuinely don’t think I could have done a single thing without her help. Would 100% recommend and will never be trying to book a flight by myself again. Safe to say I’ll be going back!
We love to see this awesome review for Sasha, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Evan
Fantastic experience: Went there to check for flights. i was attended by a lovely Irish woman. Super courteous and helpful. Would highly recommend Flight Ctr! Its been a long day for her but she kept her cool.thanks again. Sorry forgot to ask for your name ma’am. I was looking for the april-may 2024 flight.
Thanks so much for your amazing review for our team! We love to hear how your consultant made your experience enjoyable and stress-free
Negative experience: If you are travelling with a baby DO NOT GO TO THIS FLIGHT CENTRE. Do not go to Stephanie she will ruin your trip. After asking multiple times during our conversation that I want the front seat and I will pay for extra she still booked our tickets with economy class with no leg room. Her manager Kathryn is no help when asking her for help. No apology neither of them. our go to was flight centre Livingston and they never disappointed us. Especially if you wear a headscarf do not attend this flight centre. very racist.
Sorry to hear that you're not happy with your experience Sahar.
We do understand that airlines have the power to change seating requests as they require to, and unfortunately, even though very rare, this can happen - so we apologise if your booking was affected by this.
We trust our agents treat all customers equally, regardless of appearance, and our team would love to assist with your future travels.
Regardless, we'll be sure to take your other feedback onboard.
Positive experience: Friendly staff, easy access from mall entrance.
So glad to hear this Tracy :)
Fantastic experience: Extremely helpful. Long time between bookings with an agent. Very efficient.
We are glad to hear this! Thanks for your great review Julie!
Fantastic experience: Excellent and friendly service by Carmen! Thank you ⭐️
Thanks for your lovely review for Carmen!
Negative experience: make your flights cheaper why do they need to be such a ridiculous price !!!
Hey Noah, we know flight pricing is pretty volatile at the moment, with the huge leap in demand for travel, and increase costs across the industry (fuel, staffing etc)
Our teams do work hard to communicate with airlines, and make sure we're getting the best fares possible for our customers!
Our recommendation to get the best pricing is to be as flexible with your dates and airlines as possible
Negative experience: Booked all inclusive deal at tamerena golf and spa boutique and paid deposit on the 29/1 /22 and was told that this included green fees and spa facilities. We have now been told today that this was a old deal and the employee no longer works for them and green fees and spa are not part of the deal and we are due to fly this weekend, And we are not happy
Hi Deb, I'm sorry to read about your experience. Your booking documents & invoices should have notes of the details inclusions. If you'd like to speak about this further, I'd recommend you reach out to our customer relations team, and they can investigate this further for you.
You can contact them via this webform; http://travl.to/62645hJM8
Negative experience: Rude staff
Sorry to see you've not had a great experience with us Evelyn! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]
Fantastic experience: Was good
Hi Hans - We aim to please! Thank you for the 5 stars.
Positive experience: Friendly helpful staff
Hi Felicia, thanks for taking the time leave a review! We're glad to hear you had a good experience
Negative experience: Poor is all that is needed to be said
Hi there,
We're sorry to hear that! This is not how we want our customers to feel when they book with us. If you'd like to address this matter further, please contact our customer relations team at http://travl.to/6185bJAiS
Positive experience: Didn't know that u need to book appointment monday to friday to get detailed information, understandable however would be good if they advertised that
Hi Carolyn - Thank you for this valuable feedback. Unfortunately our teams are dealing with a higher than normal amount of enquiries and it means they've had to create an appointment system to meet demand. We take on board your point about advertising it better.
Fantastic experience: Very helpful and followed up as promised.
Hi Rhonda,
Thanks for your positive feedback. We aim to please -- and look forward to seeing you again.
Fantastic experience: Best
We aim to please - thanks Aruna!
Positive experience: Great customer service, not always the cheapest but good to check.
Thanks for passing on this feedback Zach!
Negative experience: Attempted to get some advice about travel, ladies flat out refused to help give even generic advice. Rude and unhelpful. Would give 0 stars if I could.
Hi Dylan,
I'm sorry you have had trouble securing an appointment with someone. Unfortunately our team is dealing with a higher than normal amount of enquiries and it means there can be delays in getting through. This is meant by way of an apology rather than an excuse - as a travel agency we should be doing better and aim to do better. If you'd like to address this matter further, please contact our customer relations team at http://travl.to/6185bJAiS
Fantastic experience: cancelled sorted it myself Debbie made the appointment what she didn't know 2 days previous I had phoned and asked a girl to just take my flights details work $1850 she said she hadn't got time she was fully booked i said its near on $2000 do you want it didn't even take my phone number...... dissappointed
Hey, really sorry to hear you are disappointed with our service. This is not how we want you to feel when you book with us. If you wish to provide further feedback, feel free to reach out to our customer relations team via this online form: https://bit.ly/3MB0cBz
Fantastic experience: Good and polite staff
Thanks Rahul.
Fantastic experience: Got me best price available for flights and was a quick in processing my flights..
Great to see, thanks Marcus.
Fantastic experience: Extremely pleased with the help and effort from staff at Flight Centre Armadale. Particularly Stefanie, who was able to help assist me and my family with purchasing tickets and further assisting us (quickly and efficiently) with the process of cancelling our flights due to border restrictions. If you're looking for a travel agent who can provide you with care and quick communication, I highly recommend her. Will definitely be back to book flights once we are able to travel easily again. :)
Sorry to see your booking was affected by the border closures but so happy to see Stefanie was able to help out so well. Thanks for passing this on Gloria!
Fantastic experience: Thank you Angela for your undivided time in organising our flights and researching accommodation in Broome. Nothing was too much trouble and you went above and beyond in that and other areas.
Incredible to see Tom, thanks for taking the time to let us know how great your experience with Angela was.
Fantastic experience: Wow, just wow, I'm impressed!!! I went to another travel agent in Bicton and received no real options so I went to Flight Centre in Armadale and received the best service ever! I now have flights booked along with advice and assistance with all Govt. travel requirements covered. Thank you soooo much Flight Centre, you made my day!!
Wow Vern, this is such fantastic feedback. So great to see the Armadale team were so helpful, especially with travel being a bit confusing at the moment. Thanks for passing this on
Fantastic experience: Qira Napoli - A pleasure to book with; nothing is too much trouble for her and will go above and beyond !
So wonderful to see, thanks Ashlee.
Fantastic experience: Wonderful service from Kirsty at Flight Centre Armadale, as always she went above and beyond to help with my travel plans. Thanks
Great to see, thanks Kylie.
Fantastic experience: I have had an awesome experience with Flight Centre booking my upcoming travel and especially with Charlotte who went above and beyond with her knowledge and experience to guide me in making decisions for my travel itinerary. Would highly recommend
So great to see Christine, thanks for letting us know how great Charlotte is.
Positive experience: Excellent staff very helpful.
thanks William!
Fantastic experience: Wonderful staff , very helpful
Such fantastic feedback, thanks Sharon
Fantastic experience: Very helpful, patient & easy to talk to.
So goof to see Kylie, thanks for the kind words.
Fantastic experience: Kathryn could not have been more helpful with unusual reqests.
Positive experience: really lovely guys here. booked a fair few flights with them. they are good at what they do but charging an extra 10% for using a credit card is no fun for the consumer
Fantastic experience: Great service
Fantastic experience: Very good customer service and support. Thanks Leilani and Kelly.
Fantastic experience: I had so many dramas and these guys were always attentive and suoer helpful ....thankyou especially to Kathryn and the team so being the best on the ground!
Positive experience: Very helpful
Fantastic experience: Freindly
Fantastic experience: Fantastic
Positive experience: good help good store
Positive experience: Lookng for cruise cruiser info, staff friendly enough but not very knowledgeable on available options or where to find out more specific info.
Negative experience: Concerning
Fantastic experience: Great friendly and professional service, lots of helpful advice which made our holiday a dream
Fantastic experience: Fantastic friendly staff always willing to help me get the best deals on flights
Fantastic experience: Great helpful friendly staff
Positive experience: Z Zdx z Ac
Fantastic experience: Incredibly professional and couldn't ask for better service. 5 holidays down through them and more to come
Fantastic experience: Hassle free, no wifi drop out,sit back with a coffee an let them do what they do best.book your holiday or flights !
Fantastic experience: Great
Positive experience: Helpful and friendly staff. They will try to give you a better deal if their prices aren't as low as others
Positive experience: I didn't go in I only walked past on my way to kmart
Positive experience: Helpful
Positive experience: Helpful knowledgeable staff, very easy to deal with
Positive experience: Good service
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