Travelmarvel

4/1230 Nepean Hwy, 3192, Melbourne
4/1230 Nepean Hwy
3192, Melbourne
+611300208712

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

Travelmarvel are an Australian-owned tour and cruise operator offering premium touring worldwide.
See Australia and New Zealand with coach touring and small ship cruises. Or go further afield to Europe, Canada and Alaska, Vietnam and Cambodia and more.
Travelmarvel provides great value touring with the reassurance of travelling with a well respected and reliable tour operator.

Our comment from TraTraTravel about Travelmarvel:

Travelmarvel offers a delightful travel experience characterized by exceptional service, knowledgeable guides, and a variety of well-organized tours. Many travelers have praised the attentive and friendly staff who consistently go above and beyond to ensure guests have a memorable journey.

Highlights include:

  • Outstanding meals and quality wines that consistently impress clients.
  • Beautiful and comfortable ships equipped with spacious cabins.
  • Highly knowledgeable tour directors who engage guests with interesting stories and information about the destinations.
  • Attention to detail and guest comfort throughout the tours.
  • Wide range of excursions that offer cultural insights and enjoyment.
  • Great customer service that addresses and resolves any issues that may arise during tours.

However, some guests have expressed concerns regarding the booking process and the quality of some meals provided during the tours. Additionally, there have been occasional comments on the need for clearer communication regarding physical demands of certain excursions.

Overall, Travelmarvel is highly recommended for those seeking a well-planned and luxurious travel experience across various destinations.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Travelmarvel: Reviews

4.4/5 (200 Reviews)
Pauline Cripps 8 months ago

Fantastic experience: Excellent tour which I will and have recommended to friends and family. Couple of recommendations: 1: Ama Lotus needs a lot of TLC esp cover on top deck mouldy. no toilet on restaurant deck etc 2: Change itinerary delete Hue (many guests stated this during cruise) and change to a beach location 3: Avoid Tet period as shops closed and unbearable amounts of tourists(family reunions etc)

JENNY-CAROL 8 months ago

Fantastic experience: The staff the ship (boat )were lovely We couldn’t fault anyone Food was fantastic

Travelmarvel

Hi Jenny-Carol, We are so pleased to hear that you enjoyed our staff and food! Thank you for your positive feedback and for travelling with Travelmarvel. We hope to welcome you back again in the not too distant future! Kind regards, Sam.

John Woods 8 months ago

Fantastic experience: Very happy with Mekong cruise holiday. Excellent food, wine and sightseeing

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Travelmarvel

Hi John, We are really delighted to hear that you enjoyed the Mekong cruise. Thank you for your 5 star review and for travelling with us. We hope to have the opportunity to welcome you back in the future. Kind regards, Sam

Helene 9 months ago

Fantastic experience: This was our first overseas trip and being a single mum taking my 16 y/o I was a bit nervous but from the moment we were greeted by 2 smiling Travelmarvel reps at arrivals I felt at ease. 11 days of feeling like a big kid in a Christmas wonderland! Our guide Zach was excellent , always happy to help and always organised and very knowledgeable. If you have always wanted a White Christmas then I highly recommend the Christmas in Canada, Vancouver to Calgary tour.

Travelmarvel

Hi Helene, Thank you for such a heartfelt and wonderful review. We are delighted to hear that our Travelmarvel reps and your guide Zac made your first overseas trip enjoyable and stress-free. Thank you for recommending our Christmas tour, we are pleased you have returned home with some wonderful memories! Kind regards Sam

Dave Loftus 9 months ago

Fantastic experience: The best holiday ever. TravelMarvel will be my first choice in the future.

Travelmarvel

Hi Dave, We are so thrilled to receive your review - thank you for your kind words. We are delighted that you enjoyed your holiday with Travelmarvel and we look forward to welcoming you back again. Thank you for travelling with us and for your support. Kind regards, Sam

Paul Crea 9 months ago

Fantastic experience: WE recently completed the Festive Wonders tour from Calgary to Vancouver with all the family with an age range from 8 to 80. We all thoroughly enjoyed it and would recommended it to anyone.Our guide was Jill Harris and she was excellent.

Travelmarvel

Hi Paul, What a wonderful and special family trip! We are so pleased to hear that your family enjoyed the Festive Wonders tour and we appreciate your recommendation and your kind words about your guide Jill. Many memories were made I'm sure. Thank you for choosing to travel with us and we hope to welcome you back again one day. Kind regards, Sam

Barbara Fox 9 months ago

Fantastic experience: I highly recommend this trip the guide was extremely knowledgeable along with the fantastic bus driver Randy. Zachary is an extremely accommodating person nothing was a problem and Randy ever so thoughtful as our bus driver.

Travelmarvel

Hi Barbara, Thank you for your feedback and we especially appreciate your kind words about Randy and Zachary. We are glad you had a fantastic trip and hope to welcome you back again soon and thank you for travelling with us! Kind regards, Sam

Barry Miller 10 months ago

Fantastic experience: My wife and I recently completed a European Gems river cruise from Budapest to Amsterdam which at this of year incorporated the Christmas markets. We could not fault it. The staff, from Captain, Tour Director, hospitality and cleaners were fantastic. The food was a delight with quality wines served with meals. The vessel was clean and extremely comfortable and the tour schedule was well thought out and planned. Would highly recommend this cruise to anyone that is interested.

Travelmarvel

Hi Barry, We are thrilled to hear that you enjoyed your European Gems river cruise and appreciated our dedicated staff. Thank you for travelling with us and for your recommendation and we hope to welcome you back again soon! Kind regards, Sam

Kerri Vigh 10 months ago

Fantastic experience: Our trip with Travelmarvel on their Vega river ship was wonderful and well organised. The ship was beautiful and comfortable, the cabins were well designed with plenty of storage. The staff were wonderful. Food was amazing, so much choice at each seating. Honestly could not fault anything, we had such a great holiday and would highly recommend travelling with this group

Travelmarvel

Hi Kerri, We really appreciate your positive feedback about our Vega river ship. It is great to hear that you enjoyed your holiday with Travelmarvel and thank you for travelling with us! Kind regards, Sam

Kelvin Burke 10 months ago

Fantastic experience: On our recent trip (November '24) along the west coast of Norway we travelled with TravelMarvel's Hurtigruten expedition aboard their vessel M.S. Polarlys; although cut short due to sever weather forecasts at Tromso, what we encounted was never the less spectacular. Hurtigruten's expedition staff coordinated alternate flights to our intended destination at Kirkenes at their expense along with any out of pocket expenses that may have occurred due to the itinerary changes. Excellent and professional company and would highly recommend anyone thinking of doing this trip to book now. Thank you TravelMarvel and the Captain and crew of the M.S. Polarlys.

Travelmarvel

HI Kelvin, We appreciate your understanding during the unexpected weather changes and are glad you found our staff helpful and efficient. Thank you for travelling with us and for recommending us! Kind regards, Sam

Ling Lam 10 months ago

Negative experience: Took the cruise on Polaris from Budapest to Nuremberg in Nov. Excellent service from day 1 till we disembarked. Hotel manager Artur was full of energy and was fun to have around. Roland the cruise director was always positive. Goran and rest of the crew in the dining room were friendly, efficient and helpful. Overall it was a fantastic relaxing experience. Unfortunately I couldn’t say the same about the sales team. I booked online and i would never deal with them again. I was allocated an agent, paid my deposit and never heard from her again. Each time I’ve raised a query online and if they do eventually reply, the response would more than likely be ‘the info is on the website’! I actually went to another company Global journey to try to rebook this cruise and they couldn’t find any details of this reverse itinerary either even after contacting TM themselves. Anyway this lack of follow through service is very unsatisfactory and had left a bad taste. Lesson learned! Cruise 5* Sales service* for booking

Travelmarvel

Hi Ling, We are pleased to hear that your had a wonderful trip and thank you for your kind words for your Cruise director Roland and hotel manager Artur. We are sorry to hear that you had issues with your booking process, please contact us via email at [email protected] and we can investigate this for you. With kind regards, Sam

Jane Hall 10 months ago

Fantastic experience: From start to finish of the tour, attention to guests and to every detail was excellent. The accommodation, hospitality in general and the travel/tours were very well organised and well paced. All staff seem very happy to be working for Travel Marvel and this makes for a very pleasant experience also.

Travelmarvel

Hi Jane, Thank you for taking the time to leave your review. We really appreciate your positive feedback are glad to hear that you enjoyed the experience! Kind regards, Sam

y leo 10 months ago

Fantastic experience: The cruise was well organised and all the staff were extremely friendly and helpful. The ship is quite new and the cabin was very comfortable. I liked the flexibility of the optional tours and would recommend Travel Marvel to anyone who is thinking of doing a European River Cruise. I would however like to see less formal dining and passengers encouraged to wear masks when they feel unwell.

Travelmarvel

Hello! Thank you for your 5 star review and for travelling with us. We are pleased to hear that you enjoyed your cruise. Kind regards, Sam

Barry Cole 10 months ago

Fantastic experience: Great cruise, some fantastic and beautiful towns visited. Weather was cool but to be expected given time of year. Xmas markets at some but only setting up at some places. Boat was fantastic, food was delicious and the service perfect. We both had a great time.

Travelmarvel

Hi Barry, We are so glad to hear that you enjoyed the cruise and the towns visited. Thank you for appreciating our food and service and for travelling with us! Kind regards, Sam

Barry Talbot 10 months ago

Positive experience: We did the river cruise from Amsterdam to Budapest on the Capella ship. Loved every moment of it. Cabin very well appointed and very comfortable. All the crew from Captain to deckhands all carried out there duties in the highest regard.Food was fantastic, coffee could have been better but wine made up for that. Even though we were on the last cruise for the season the weather was good.

Travelmarvel

Hi Barry, We are so glad you enjoyed your cruise and appreciated our crew's dedication. We'll take your feedback about the coffee into consideration and we hope to welcome you back in the not-too-distant future. Kind regards, Sam

Sean Leonard 10 months ago

Fantastic experience: Couldn’t fault TM on the European Gems trip 10-24 Nov Amsterdam to Budapest. Great crew, great Cruise management, marvellous facilities, impressive cabin stewardship, lovely entertainment, good food & drink and professional and very personal service at every touch point. Marvellous value for money.

Travelmarvel

Hi Sean, We are so pleased to hear that you enjoyed your European Gems trip and appreciated our crew and services. Thank you for recognising our value for money and we hope to welcome you back again in the future. Kind regards, Sam

Norrey 10 months ago

Fantastic experience: Amsterdam to Budapest sensational The ship ,crew,food and service all exceptional

Travelmarvel

Hi Norrey, We're delighted you enjoyed your journey from Amsterdam to Budapest. Thank you for praising our ship, crew, food, and service and for travelling with us! Kind regards, Sam

Ariel Charlin 10 months ago

Fantastic experience: It was wonderfull to visit so many places without the packing and unpacking when changing hotels. The attention to details was great and the service impecable with a very friendly environment

Travelmarvel

Hi Ariel, We're glad you appreciated the convenience and attention to detail of your tour. Thank you for recognising our friendly service and for travelling with us. Kind regards, Sam

John McCulloch 10 months ago

Fantastic experience: Wonderful, well organised cruise. Staff are super friendly, boat is new and clean and included tours, drinks and meals are excellent. Highly recommend. I’m

Travelmarvel

Hi John, We are so glad to hear that you enjoyed the cruise and our staff. Thank you for travelling with us and we hope to welcome you back again soon! Kind regards, Sam

Jayne Kennedy 10 months ago

Fantastic experience: The whole holiday was ‘next level’ in terms of luxury, comfort and travel experience. The ship Travelmarvel Vega was modern and luxurious. The room was comfortable and it was just wonderful watching Europe slide by. The meals and wine were absolutely five star and the staff were all very friendly and accommodating. The organised excursions were interesting and educational. Overall this experience was outstanding. I would highly recommend treating yourself to this holiday experIence.

Travelmarvel

Hi Jayne, We're delighted you enjoyed the luxury and comfort aboard the Travelmarvel Vega. Thank you for recommending us! Kind regards, Sam

Suzanne Lofts 10 months ago

Fantastic experience: Had a fabulous river cruise with Travelmarvel Polaris. We had a fantastic tour director, Emese, and very personable staff. The itinerary was great and ran like clockwork. The ship was very modern with cabins outfitted beautifully. I would thoroughly recommend this cruise.

Travelmarvel

Hi Suzanne. We appreciate your high recommendation and positive feedback about our tour director Emese and staff. Delighted to hear you enjoyed the itinerary and ship accommodations. Thank you for travelling with Travelmarvel! kind regards, Sam

Sharn D 10 months ago

Fantastic experience: The cruise was wonderful, thank you. The cabin very comfortable and roomy, pleasant public spaces, efficient staff, wonderful food. The one extra day tour we did was well worth the financial outlay. Would definitely consider doing another Travelmarvel cruise.

Travelmarvel

We appreciate your positive feedback and are delighted to hear you enjoyed the cruise and tour. We look forward to welcoming you back! kind regards, Sam

Christine McCoy 10 months ago

Fantastic experience: What a Wonderful Adventure I had Doing the Amsterdam to Budapest River Cruise with Travel Marvel Everything was Wonderfully Organized from Our Room being Cleaned Daily, The Food, The Excursions & The Staff In General The Crew & Captain were so friendly & always offering their help The Cruise Co-Ordinator Was Amazing, She Did an Outstanding Job Arranging Coach's, Tour Guides and all that needs arranging, I have never experienced Such an Outstanding Service from any Overseas Tour I have done & that's quite a few Even the morning of our Disembarkation, As the Snow Fell at 5;30am She was there helping with The Luggage and helping Everyone off the Ship as it was very Wet & Slippery, Unbelievable Service- Will Definitely Travel With Travelmarvel Again

Travelmarvel

Hi Christine, We're delighted to hear about your positive experience on our Amsterdam to Budapest River Cruise. Your kind words about our crew, captain, and cruise coordinator are greatly appreciated. We look forward to welcoming you aboard again! Kimd regards, Sam

Sue Legierski 10 months ago

Fantastic experience: Amazing trip along the Mekong on the Apsara/AMAlotus. Long our Tour Director was amazing. Chef on ship, hotel manager, crew, Bar staff, cleaning and admin staff amazingly friendly. A trip to remember for a lifetime

Travelmarvel

Hi Sue, Thank you for your kind words! We're glad Long and the team made your trip memorable. Your feedback is greatly appreciated and thank you for travelling with us! Kind regards, Sam

Howard Till 10 months ago

Fantastic experience: On the recent 10day trip around Tasmania we really could not fault anything, from the tour director and the coach driver the professionalism was really great, accommodation and meals where of a very high standard. in all a wonderful trip.

Travelmarvel

Hi Howard, We are so delighted to read your review and to hear that you enjoyed your tour of Tasmania. Thank you for appreciating our staff and services and for travelling with us. Kind regards, Sam

terry finch 10 months ago

Positive experience: Place Hotel Taj New Delhi very disappointing on the three stays during our tour. 38 in group and run of house rooms were allocated therefore, given what was I believe was left over rooms. Rooms needed updating and bathrooms old and univiting. One of our rooms smelt fiesty/damp. Richard & Sanjay were fabulous, caring humorous tour guides, couldn"t ask for better. The Toy train, a 5 hour journey, on uncomfortable narrow seats could have been shortened by a coach pick up after 2 hours. However, the train is to be updated, but not yet!!! The Oberol Shimla was fabulous & Shimla is a lovely town. The Agra Hotel which changed on 3 occasions was no more than a budget hotel! I think we then stayed at the Siva Hotel Rathanbourne, again fabulous. All in all the tour was ok, but better comminication needed on where we would be staying. Rathanbourne National Park: it is doubtful anyone would see any Bengal tigers with the amout of trucks going through the park, although we were designated areas of the national park to drive through. An extra tour to where the Mariot Hotel documentary was filmed. Don't waste your money, terrible! Often the tour was rushed due to the extra curricular inclusion/s and not given time for lunch before departing. Overall the tour was good, but better overall accommodation could have been better.

Travelmarvel

Hi Terry, Thank you for taking the time to leave a review. We are glad to he that you enjoyed the tour overall however a member of the Customer Relations team will investigate your comments and reply directly to you via email. With best wishes and kind regards, Sam

Lynda Melican 10 months ago

Positive experience: Ha Long Bay and Angkor Wat were excellent, however we found the Mekong River cruise hard work, with to many excursions ending in tourist / sales shops

Travelmarvel

Hi Lynda, We appreciate your feedback on the Mekong River cruise and are glad to hear that your enjoyed Ha Long Bay and Angkor Wat. Thank you for your constructive comments on the excursion destinations and for travelling with us. Kind regards, Sam

Nola S 10 months ago

Fantastic experience: We travelled on the MS Estrela along the Douro River in Portugal.. it was a most amazing trip. We were looked after so well from all the friendly staff, they were always there to answer any questions and to organise all excursions and entertainments. Food was first class, the cocktails were pretty good too. We had an experience to remember, thank you.

Travelmarvel

Hi Nola, We are so delighted to read your review and to hear that you enjoyed your trip on the MS Estrela. Thank you for appreciating our staff and services and for travelling with us. Memories to keep forever! Kind regards, Sam

Linda Tickle 10 months ago

Fantastic experience: Our trip was made most memorable by the professional, organised and friendly manner of Ellie, our tour guide and Jamie, the bus driver. Ellie and Jamie worked together to create a no fuss, smooth journey for all. Well done! A pleasure to travel with you.

Travelmarvel

Hi Linda, Thank you for your kind words! We're glad Ellie and Jamie made your trip memorable. Your feedback is greatly appreciated and thank you for travelling with us! Kind regards, Sam

Spencer Rutherford 11 months ago

Fantastic experience: Our whole 25 day Travel Marvel river cruise was simply pleasure from stepping onto the ship in Amsterdam to our included stay in the Prestige Hotel, Budapest. Service levels, attention to detail all contributed to a best trip ever - thank you APT Travel Marvel

Travelmarvel

Hi Spencer, We a so thrilled to hear that you enjoyed your river cruise and your stay in Budapest. Thank you for appreciating our attention to detail and service and for travelling with us. We hope to see you again soon! Kind regards, Sam

Janis Cole 11 months ago

Fantastic experience: Sri Lanka was a fabulous tour. After a busy days exploring, we arrived or returned to hotels will great swimming pools & restaurants. We did animal safari’s, temples, a train adventure, tea plantation, turtle & elephant sanctuaries & I immersed myself in some amazing architecture at Sri Lanka’s own world renowned Geoffrey Bawa’s Residence & expansive lush well kept gardens. A wonderful experience overall - I highly recommend this tour for new & interesting sights

Travelmarvel

Hi Janis, We are so glad to hear that you enjoyed the variety of experiences on our tour. Thank you for recommending us and we hope to welcome you back again in the not-too-distant future! Kind regards, Sam

Brian Prevost 11 months ago

Fantastic experience: Excellent tour. Travel guides and tours amazing. Boat, cabins and all staff excellent. Highly recommend

Travelmarvel

Hi Brian, Thank you for your recommendation and positive feedback about our tours and staff. We're glad you enjoyed your experience. Kind regards, Sam

Kathryn Thomson 11 months ago

Fantastic experience: Had an amazing time. The staff were very professional and delightful. The food was fabulous. The trip came well above my expectations and a dream come true.

Travelmarvel

Hi Kathryn, We are so glad to hear that you enjoyed your time with us! We appreciate your kind words and hope to welcome you back again in the not-too-distant future. Kind regards, Sam

Jenny Duffy 11 months ago

Fantastic experience: Fantastic river cruise from Amsterdam to Budapest. Staff are so attentive and accommodating and service is great. Food is amazing and 5 star. Rooms are super comfortable and kept so clean. The whole cruise was a pleasurable experience and the staff should be so proud of themselves, you could not ask for better service.

Travelmarvel

Hi Jenny, We're delighted to hear that you enjoyed the cruise and our attentive staff. Thank you for appreciating our food and cleanliness and for travelling with us! Kind regards, Sam.

Ruth Carter 11 months ago

Fantastic experience: Fabulous time on my first river cruise.

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Travelmarvel

Hi Ruth, So glad you enjoyed your river cruise! We hope to see you again soon. Kind regards, Sam

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Julie Petersson 11 months ago

Fantastic experience: What a wonderful tour I had from Amsterdam to Budapest. Every detail was carefully thought out and thoughtfully prepared. It was a wonderful experience, I will never forget. The cruise ship was beautiful, the food was amazing and the sights and excursion were spectacular. Thank you Travel Marvel. It is great you are an Australian company and I would thoroughly recommend going on your cruises.

Travelmarvel

Hi Julie, We really appreciate your wonderful review and are so delighted to hear that you enjoyed your Amsterdam to Budapest tour - the food, the ship , the staff and the touring! Thank you for your recommendation and for travelling with us and we hope to welcome you back again soon. Kind regards, Sam

Carmel Elmore 11 months ago

Fantastic experience: Wonders of the South West, Western Australia. Had a great time. Tour guide and bus driver were fantastic, went above and beyond.

Travelmarvel

Hi Carmel, We are so pleased to hear that you enjoyed your tour. We're proud of our fantastic team and glad you had such a great experience. Thank you for travelling with us! Kind regards, Sam.

Belinda Bacon 11 months ago

Fantastic experience: The Mekong cruise was an absolute highlight. Food was high class, and each meal was a delight. Service and support from all staff was exceptional. Beautiful scenery and included experiences gave us a good feel for the local culture and way of life.

Travelmarvel

Hi Belinda, We are so pleased to hear that you enjoyed the Mekong cruise and our food and service. Thank you for travelling with us and we hope to welcome you back again in the future! Kind regards, Sam

Tru - Blu 11 months ago

Fantastic experience: Great trip with a knowledgeable guide. The only down side is the timings of some of the stops, like Tromso at midnight. Spectacular country and well worth a visit! Hope to return. The customer service was excellent. When our original flight to Oslo was cancelled 2 hours before travel the Travel Marvel Europe Representative called to give new instructions upon arrival which was greatly appreciated. The reimbursement of the taxi fare was available the next morning as promised.

Travelmarvel

Hi Tru Blu, Thank you for your feedback. We're glad you appreciated our customer service and we hope to welcome you back in in the not too distant future! Kind regards, Sam

Elaine Triffitt 11 months ago

Fantastic experience: Great cruise only 100 guests perfectnot overcrowded! Wonderful staff and great food. Cabins comfortable and well serviced. Will definitely recommend this holiday to my friends.

Travelmarvel

Hi Elaine, Thank you for your wonderful 5 star review, we are so glad you enjoyed the intimate setting and our attentive staff. Thank you for recommending us! Kind regards, Sam

Julie Hoffmann 11 months ago

Fantastic experience: Amazing river cruise from Prague to Paris, absolutely exceptional service! The room /suite was beautiful, the scenery outstanding, the food fabulous, the staff just amazing. Made lovely new friends and cannot speak more highly of the Cruise Director, the Hotel Mgr, Maitre de and Captain. Highly recommend for an everything done for you holiday!!

Travelmarvel

Hi Julie, We are so delighted to hear you enjoyed the cruise and our team's service. Thank you for recommending us and we hope to welcome you back again in the future! kind regards, Sam

Trish Mikulandra 11 months ago

Negative experience: Worst experience ever. Ship breaks down (brand new on Douro River) so we are struck in the same port for 3 nights (min). Communication has been very poor and options for the days show a lack of creativity. Boat parked next to us so can't even open a window. First and last river cruise for us (at least with travelmarvel). A boat full of annoyed people who have paid a lot of money to sit on a bus for 5 hours for the excursion or sit on a ship going nowhere.

Alan Silver 11 months ago

Fantastic experience: Very well organised tripwith outstanding attentive delightful group leader, Vita . She was always there to efficiently ensure the trip went smoothly ....even on the last day when the bus failed to show up for the airport. Thank you Vita.

Travelmarvel

Hi Alan, We're glad to hear you appreciated Vita's attentiveness and efficiency. Your kind words are greatly appreciated and thank you for travelling with us. Kind regards, Sam

Glenn Thomson 11 months ago

Positive experience: Excellent holiday, beautiful boat, excellent and extremely professional staff, amazing food and the best complimentary tours. On the whole the experience was wonderful. The only negatives would be: The cruise director (Janos), was not as personable as we have experienced before on other cruises and at times treated us like children, many of us felt like he was doing us a favour!! There should have been masks available as passengers came onto the ship with terrible coughs...and passed them on! One optional tour in Budapest (to the Hospital in the Rock) had 170 odd stairs and many of the guests struggled - they should have been made aware of this fact when booking the trip as a few were definitely disadvantaged and humiliated at having to keep the rest of us waiting, even though we didn't mind and tried to encourage them all the way. Thank you for giving us a chance to give feedback.

Travelmarvel

Hi Glenn, We appreciate your detailed feedback and are glad you enjoyed the holiday overall. We'll certainly take your comments about the cruise director and health precautions onboard into consideration. Your point about providing more information on tour difficulty is noted. Thank you for your feedback. Kind regards, Sam

Sarah Bennetts 11 months ago

Fantastic experience: Thank you it was a lovely experience. The head house keeper to the management on board in hospitality service. I highly recommend it with the cabin crew were so helpful. I went with my mum and it was so fun! We started at Nuremberg and ended our river cruise in Budapest.

Travelmarvel

Hi Sarah, We appreciate your high recommendation and are glad you enjoyed your river cruise. Thank you for acknowledging our dedicated cabin crew. What a wonderful experience to share with your Mum! Kind regards, Sam

Terry Lee 11 months ago

Fantastic experience: We are keen to travel with TravelMarvel. The tour meet our expectations. Lou our tour director was exceptional good. We were blessed with great weather.

Travelmarvel

Hi Terry, It is great to hear that you enjoyed your tour with us and we especially appreciate you kind words for your tour director Lou. Thank you for travelling with us! Kind regards, Sam

Kim Maggs 11 months ago

Fantastic experience: It was a great experience the place we went to and the people were amazing very friendly and welcoming. We enjoyed every second of the trip, the ship was great so much fun

Travelmarvel

Hi Kim, We are so glad you enjoyed your experience and found our staff friendly. We love hearing that our ship added to your fun and we rally appreciate you positive feedback. Thank you! Kind regards, Sam

greg hudswell 11 months ago

Fantastic experience: Fantastic If you get the opportunity definitely go on a river cruise with these guys you won’t be sorry you did thanks for a great trip.

Travelmarvel

Hi Greg, We really appreciate your positive feedback and are delighted to hear you enjoyed the river cruise. We hope to welcome you back again soon. kind regards, Sam

Evelyn King 11 months ago

Positive experience: On the whole good but they don't cater for nonalcoholic drinkers very well

Travelmarvel

Hi Evelyn, Thank you for your feedback, we are pleased to hear you enjoyed your tour and we have taken onboard your comments regarding our non-alcoholic beverage options. Thank you for travelling with us! Kind regards, Sam

Teena Miller 11 months ago

Negative experience: Italian Treasures and European Gems River Cruise with Paris 5th September 2024. 5 Stars goes to our tour guide in Italy Daniele Di Costanzo who did a great job. What a truly amazing country it is. Unfortunately, 0 stars goes to APT Travelmarvel Company (not the trip itself) for the very poor way the river cruise cancellation was handled, which affected both Travelmarvel staff & river cruise guests. This seriously needs to change for any future cancellations.

Travelmarvel

Hi Teena, Thank you for taking the time to leave a review. A member of the Customer Relations team will provide you with a reply directly via email. Thank you for your kind words for our staff, they are very much appreciated. With best wishes and kind regards, Sam

Bryan Owen 11 months ago

Fantastic experience: Excellent Vietnam and cruise aboard the RV Amalotus, the crew were so friendly and the tour guide was exceptional throughout would recommend this tour in a heartbeat.

Travelmarvel

Hi Bryan, Such wonderful feedback! We appreciate your high praise for the RV Amalotus crew and tour guide. Thank you for recommending us and we hope to welcome you back again in the not too distant future. Kind regards, Sam

scott 11 months ago

Fantastic experience: The whole experience with Travelmarvel was excellent. Could not fault anything, from the Cruise Director - Mr Long, Hotel Manager - Johnny and all staff and crew on the Mekong River Cruise, the guides, accommodation, food & beverage, entertainment, housekeeping, all the tours etc. Everything was very well organised and everyone working for Travelmarvel made our holiday a fun and exciting experience. Would definitely use Travelmarvel again and recommend to family and friends. Thank you - Travelmarvel!!

Travelmarvel

Hi Scott, We are so delighted to hear that you enjoyed your Mekong River Cruise with us. We especially appreciate your kind words for your cruise Director Mr Long and Hotel manager Johnny and all the staff and crew, they are all highly valued members of our team. Your recommendation means a lot to us and thank you for travelling with Travelmarvel. We look forward to welcoming you back again soon! Kind regards, Sam.

Ellen Kelly 11 months ago

Fantastic experience: Excellent cruise. Comfortable ship, excellent staff, delicious food and great activities off the ship. Loved it!!

Travelmarvel

Hi Ellen, We are so glad you enjoyed the cruise and our staff. We appreciate your positive feedback and thank you for travelling with us! Kind regards, Sam

Annette Rose 11 months ago

Fantastic experience: I went on an 8 day cruise from Amsterdam to Nuremberg. We had very comfortable rooms which were attended to twice a day. The staff on board were exceptionally friendly. There was a wide variety of food and plenty of it. The planned tours in the different villages were a great way to learn about interesting facts and history. You can decide whether you would like to participate, stay on board or wander around by yourself. We took advantage of riding bikes alongside the canals. I really enjoyed the time on the Polaris and hope to do a similar holiday mixing a cruise with added travel to different countries either side of the cruise.

Travelmarvel

Hi Anette, We're glad to hear you enjoyed the comfort of our rooms and the friendliness of our staff. It's wonderful that you took advantage of our planned tours and bike rides. We look forward to welcoming you back for another memorable cruise holiday. Thank you for travelling with Travelmarvel! Kind regards, Sam

Garry McNamara 1 year ago

Fantastic experience: Our first time cruising, have always been skeptical but this small ship was great. We’re very lucky with fantastic weather as well. Had the best hostess in Karen, great crew on the staff, especially Malvid, and a great skipper. What we especially liked was not eating on board every day, and being able explore the beautiful towns we visited, spending a few $ with local guides and restaurants etc. I think the locals appreciated that as well. Added on days before and after which worked well. Will definitely look at doing this again with travel marvel. Really liked it being a small cruise boat with only 39 passengers and 9 crew. So enjoyable.

Travelmarvel

Hi Garry, Thank you for sharing your positive experience on our small cruise ship. We're glad you enjoyed exploring the local towns and our dedicated crew. Karen and Malvid are highly valued members of our team and we really appreciate you kind words. We look forward to welcoming you back again soon! Kind regards, Sam

Lorraine Mooney 1 year ago

Fantastic experience: I would like to say that was the most enjoyable experience the tour guides were amazing their knowledge and passion for their country were inspiring.There sense of humour and their ability to include everyone made it feel like a group of friends went on vacation together.Thank you .

Travelmarvel

Hi Lorraine. We're delighted you enjoyed the tour and it is great to see the impact our tour guides' had on your experience. We look forward to welcoming you aboard with us again in the future! Regards, Sam.

Nabil Chemali 1 year ago

Negative experience: My wife and my booked the 9 Day Eastern Delight trip to Canada with Travelmarvel and our journey started in mid Aug. 24. Travelmarvel booked our one night accommodation in Sydney to take our flight to Canada the next day. Due to weather condition in Sydney our flight from Melbourne was delayed for 3 hours. We were exhausted when we got to the hotel in Sydney around 11 PM, just to find out - after 30 to 45 minutes of waiting for investigation - that our accommodation was cancelled. Luckily my son was with us and we had to sent the night at his house. Normally when you are on a plane for a long journey you try and manage the boredom by spending the time thinking and talking about the holiday awaiting for you on arrival. In our case, we spent the whole 21 hours of travel time worried and unsure if the additional 2 nights’ accommodation in Canada would also be canceled. What if the whole accommodation was also cancelled? What made the experience more frustrating is that we could not make calls or contact anyone. This is how our holiday started. It took us a few days to recover. Later Travelmarvel advised that due to administration error from their part, the booking payment was delayed and his has caused the accommodation to be cancelled. In my view administration errors is often an excuse to hide either lack of process or staff do not follow the process. In either case, this could occur again and I would not want to be in a position where I get stranded somewhere overseas at the start of my trip. I will not book a trip with Travelmarvel again.

Travelmarvel

Hello Nabil, Thank you for providing us with your feedback, although we are sorry to learn you remain unsatisfied after liaising with our team regarding the matter. I can see our team have sincerely apologised and addressed the matter regarding the accommodation booking in Sydney, and while we were unable to meet your request for significant monetary compensation, please do reach out to us directly should you wish to accept the offer our team presented to you. We do hope you will see this matter in isolation and trust you enjoyed the scenery and culture on offer in Eastern Canada. Best wishes, Sam.

Audrey Buckley 1 year ago

Fantastic experience: We loved everything about this trip with Travelmarvel, from the ease of booking to the lovely ship, Travelmarvel Capella, which we sailed on. The guide was knowledgeable, approachable and helpful We had a great time and would highly recommend Travelmarvel.

Travelmarvel

Hello Audrey. We are so glad you enjoyed your cruise with us and thank you for recommending Travelmarvel. Best wishes, Sam.

John Such 1 year ago

Fantastic experience: My wife and I did the 14 day tour of both islands of New Zealand. Every aspect of the tour went well. The tour director and our coach driver were excellent, as were the hotels that we stayed at. The itinerary was good, and we visited, what I would regard as, the best attractions of New Zealand. I was impressed with the way that Travel Marvel responded to help tour participants when personal issues such as sickness occurred. Everything went smoothly for us and we both had a very enjoyable trip.

Travelmarvel

Hi John. We're glad to hear you enjoyed your tour of New Zealand and appreciated our staff's assistance. Thank you for sharing your positive experience. We hope to welcome you aboard again soon. Regards, Sam.

Mark Manuel 1 year ago

Fantastic experience: 14 day cruise Amsterdam Budapest was spectacular..relaxing with enough choices for inclusive and optional onshore tours and activities. Seamless change of ship halfway due to high water level. The ship and the crew are very friendly, helpful and most of all fun.. Special shout out to cruise director Gunther, super efficient and hilarious. hotel manager on Polaris, Artur "the bull" for his enthusiasm and kindness,Nikki and Danilo in the dining room. On the Vega, Ko in the dining room was a star, polite and always happy. Nico from Puerto Rico was great and funny but no Artur!... Overall an overwhelmingly amazing experience in every way. Highly recommended. Thanks

Travelmarvel

Hi Mark, We are delighted to hear you enjoyed the cruise and our crew's hospitality. We especially appreciate your kind words for Gunther, Artur Nikki, Danilo, Ko and Nico - we understand the importance of our crew in making your holiday a success and we pride ourselves on providing the best available. They are all highly valued members of our team! Thank you for travelling with Travelmarvel and we hope to welocme you back in the no too distant future. Kind regards, Sam

jan lawrence 1 year ago

Fantastic experience: This was a really great trip .the mix of staff to passengers was first class .Any time I needed any thing only had to ask and it was dealt with.the side trips were well done with clear information about what to expect .The quiz night was lots of fun with arrange of questions which enabled everyone to join in .The Disco night with music well suitable for the age of the client .You didn’t need to dance to enjoy the night .The local entertainment was really suitable .The bus drivers need to be congratulated on managing the roads on the way to different places some up very narrow roads

Travelmarvel

Hi Jan, Thank you for your positive feedback, we are glad you enjoyed the trip, the activities, and our dedicated staff. Your kind words for our bus drivers are much appreciated. We hope to welcome you back with us soon and thank you for travelling with Travelmarvel. kind regards, Sam

Geoff Preston 1 year ago

Positive experience: Geat ships and good service, but the web site needs updating for registered travelers.

Travelmarvel

Hi Geoff, Thank you for your positive feedback regarding our ships and service. We are currently working on improving our website for a better user experience so look out for updates soon. Kind regards, Sam

Sharon O'Mara 1 year ago

Fantastic experience: Cruise along the Mekong was wonderful and the staff were fantastic. It was so nice to relax and have everything sorted out for you.

Travelmarvel

Hi Sharon, Thank you for your lovely review. We are so pleased to hear that you had a wonderful and relaxing trip. We especially appreciate your kind words for our staff and we hope to welcome you back again soon! Kind regards, Sam

Paul Taliana 1 year ago

Fantastic experience: My wife and I were extremely happy with our recent 20 Day Wonders of Vietnam and Cambodia tour. The accommodation was first rate. The meals were delicious and the tour guides were very knowledgeable and entertaining. A special shout out to Mr T for his many humorous stories. Our tour director Tim did a great job organising the daily activities and ensuring everybody was having a great time.

Travelmarvel

Hi Paul, Thank you for your feedback. A member of the Customer Relations team will look into your comments and reply directly to you via email - we feel it's important feedback to investigate for you. Thank you for travelling with us and for your continued loyalty. Kind regards, Sam

Tony Sullivan 1 year ago

Positive experience: We enjoyed this tour of the Savannah Way with Travelmarvel. Highlights for us were Cobbold gorge, Karumba and the Undara Lava Tubes. We also enjoyed visiting a working cattle Station and meeting the owner. Travelling with a great group of likeminded travellers and a friendly down to earth driver/guide completed our experience.

Travelmarvel

Hi Tony, We are so glad that you enjoyed the Savannah Way tour and the unique experiences it offers. We really appreciate your positive feedback! Kind regards, Sam

Tim Hewlett 1 year ago

Fantastic experience: Our recent Travel Marvel tour to Canada and Alaska was great. A special thanks goes to Ben Direen our tour guide. He was excellent, as was our driver Kevin. Having a good tour guide makes all the difference.

Travelmarvel

Hi Tim, We are so happy to hear that you you enjoyed your tour and we really appreciate your kind words for your tour guide Ben and driver Kevin - they are both highly valued members of our team. Thank you for travelling with Travelmarvel and we hope to welcome you back one day, your positive feedback really means a lot to us. Kind regards, Sam

Helen Whitehorn 1 year ago

Positive experience: A wonderful experience, a trip to tick off the bucket list. There were some challenges though, particularly, climbing in and out of 4 wheel drives. Perhaps Travelmarvel could have provided more information concerning the physical demands of the trip. Also, the excursion to Robben Island needs to be more fully explained, and clients need to be made aware of the time issues relating to this trip, particularly, the ferry departure schedule. My friend and I were late for the Welcome Get-together and other people were late for the African Dinner on the following day. We all had to pay for our own transport back to the hotel.

Travelmarvel

Hi Helen, We are so pleased to hear you have been able to tick a trip off your bucket list and that you had a wonderful experience. A member of the Customer Relations team will look into your list of challenges and reply directly to you via email - we feel its important feedback to investigate for you. Thank you for travelling with us! Kind regards, Sam

Gary Brown 1 year ago

Fantastic experience: Great trip, Excellent Tour Director, Nguyen Thai Dy, who went way beyond what we expected, Local Guides very knowledgeable and good senses of humour. Your office staff and our Tour director worked hard and kept us safe from the Typhoon. Overall, a great experience and will use your company again.

Travelmarvel

Hi Gary, We appreciate your positive feedback and recognition of our dedicated team, especially Tour Director, Nguyen. We are looking forward to welcoming you back for your next adventure with us! Kind regards, Sam

Maria Bell 1 year ago

Fantastic experience: A river cruise from Budapest to Amsterdam was on my bucket list and it exceeded my expectations. We were on the Polaris (finished 13th Sept 2024)and I cannot fault anything. All the staff were amazing, efficient and friendly. Food was amazing too. I would definitely do another Travelmarvel cruise. Thank you

Travelmarvel

Hi Maria, We are delighted you enjoyed your river cruise and our staff's friendly service. Thank you for choosing and travelling with Travelmarvel and we hope to welcome you back soon! Kind regards, Sam

Nichola Arkinstall 1 year ago

Fantastic experience: What a fabulous trip we had with travel Marvel Vega where we cruised fun Amsterdam to Budapest. We had Roland as our cruise director, who is so knowledgeable about the river, castles, and surrounding towns. He was incredibly funny and entertaining too. Niko, the hotel manager, always has a smile on his face and is so friendly and kind to the passengers, the staff were exceptional and Lukas the Captain kept us all safe and sound. Highly recommend this experience. Thank you travel marvel.

Travelmarvel

Hi Nichola, Thank you for your wonderful feedback and especially your kind words for your cruise director Roland, Hotel Manager Niko and Captain Lukas. We are delighted to hear you enjoyed your cruise with us! Kind regards, Sam

Molly Walker 1 year ago

Fantastic experience: Our Grand Railways trip to Japan with Travel Marvel was excellent. The accomodation was great. The local guide was very knowledgable about her country's history and traditions, was extremely accomodating and very organised. The Travel marvel Guide was also very helpful and lots of fun. The whole trip went smoothly and exceeded expectations.

Travelmarvel

Hi Molly, We are so pleased to hear that you enjoyed your Grand Railways trip and appreciated our knowledgeable guides. Thank you for sharing your positive experience and for travelling with us! Kind regards Sam

Linda Cheese 1 year ago

Positive experience: My sister & myself had a great holiday in Canada & Alaska with Travelmarvel. Just a couple of things we would have liked done differently. We were so disappointed not to be able to stay longer at Lake Louise..... we arrived after 4pm and on the bus the next morning at 8am...... just not enough time to soak up the atmosphere of Lake Louise. The food was very disappointing most days. it seemed to be limited choices most days of burgers. even burgers for tea at Sun Peaks for dinner. there were plenty of lovely restaurants to choose from as we walked down the street to the Restaurant chosen by Travelmarvel. we just needed vegetables for dinner. the coach trip was very tiring .... on & off the bus numerous times through out the day. early starts to the day. the sceenery was magnificent - truely a beautiful country. The cruise was finally relaxing, the staff were delightful, happy people who couldn't do enough for you. they really did help make the experience very special. the tour guides, Jill & Stephany were very friendly and helpful. I would definately do another cruise in the future with Travelmarmel - not so sure about the coach trip. kind regards Linda

Travelmarvel

Hi Linda, Thank you for your detailed feedback. We're glad you enjoyed the cruise and found our staff delightful. We'll take your comments about the food variety and tour schedule into consideration for future improvements. Thank you for travelling with us., Kind regards, Sam

Donna Robinson 1 year ago

Negative experience: I must say I was very disappointed with this tour company and would never use them again. They are classified as a premium tour company yet on numerous occasions during our Canada tour we certainly did not get premium service, food and on a couple of occasions the accommodation was not even close to premium! We had two tour guides and one was terrible even telling the whole group to 'Get Over It' when there was a problem with luggage at one of our hotels. The meals provided (when provided!) was mediocre at best and one of our included activities got cancelled as we were late to arrive! I could go on as there were numerous problems throughout our tour. When we arrived home we wrote a 4 page letter to TravelMarvel but found it near impossible to get it to someone higher up. They reply we got was pretty much the same as what the tour guide said... 'Get Over It'! Not a very good tour company, very expensive and definitely not worth paying for. I would not travel with them again and would not recommend them as a good and worthwhile travel agent!

Travelmarvel

Hi Donna, We are disappointed to read you have left us a 1 star review, especially as we have received your direct and detailed feedback and it has been investigated by our operations and product managers and a response sent to you. We wish you all the very best for your future travels. Regards, Sam

Jan Futcher 1 year ago

Positive experience: My recent trip to Canada and New England was great. Our tour guide, Christine Gunter, could not have been better. My only criticism is that we were too rushed in some places, would have liked more time to explore. The cruise part of the trip was great too, although the ship was too big for my liking. But overall, very happy with the trip.

Travelmarvel

Hi Jan, Thank you for your feedback and we are glad to hear you enjoyed your trip overall. Kind regards, Sam

Lisa Blackshaw 1 year ago

Negative experience: Never again! Staff were fabulous! Cabin was great Cruise Director was rude, arrogant & unhelpful Meals were ok - if you like over cooked protein This is NOT value for money

Travelmarvel

Hi Lisa, We are disappointed to read you have left us a 1 star review and would appreciate the opportunity to look into the concerns you have regarding your tour. It would be much appreciated if you can please reach out to us via email at [email protected] and a member of our team will investigate all aspects of your feedback and provide a response. Regards, Sam

Cheryl Scully 1 year ago

Positive experience: We loved our tour. The tour guide, Cherry Collard, was probably the best guide we have ever had on a tour. She was informative, kind, well organised and just generally amazing. We were very disappointed to miss out on one of the days on the Rocky Mountaineer. The representative from Rocky Mountaineer said to me that we would be receiving compensation for missing out. We paid lots to go on this train trip and even upgraded to Gold Leaf for nearly an extra $2000. We would expect to be receiving a considerable cash refund from them. We hope you will advocate for us in this matter. Overall our tour was great.

Travelmarvel

Hi Cheryl, We're delighted to hear you enjoyed the tour and found your guide Cherry exceptional. We're sorry to hear about the missed day on the Rocky Mountaineer and understand your disappointment. Our Customer Relations is already looking into refunds and will be contacting you in the coming weeks. We thank you for your patience as we are currently handling a large amount of client correspondence. Kind regards, Sam

Anne Arnold 1 year ago

Positive experience: Our guide Cherry was amazing she sorted every problem with good grace and humour. Stefanie our guide on the cruise amazing. It was hard missing one day of our train trip and the staff unable to handle some very drunk people that ruined our whole train experience. Where was the responsible service of alcohol in the end I had to,have words with them which really didn’t help the staff had no idea how to handle them. One lady had at least 15 drinks. I hope we get some rebate as although our bus driver and tour guide did all they could taking us to places of interest the meal supplied was awful and sitting in a park to eat it,that didn’t have enough seats, wasn’t my idea of a great day the salads where s full of seeds it was inedible for a lot of people

Travelmarvel

Hi Anne, Thank you for your feedback, we appreciate your kind words for Cherry and Stefanie and are sorry to hear about the unpleasant experience on the train. We're taking your comments seriously to improve our service and food quality. For anything further, please email our team at [email protected] Kind regards, Sam

Jan Ross 1 year ago

Fantastic experience: A well organised tour from Amsterdam to Budapest with options to extend land package if required. Staff great & very accommodating . Was good value for money. A big shout out to our waiter Hein on the Polaris. He had a great presence. The rooms were clean & well maintained. I found Andrea a little hard to understand when she was giving instructions. All in all a great tour Thanks once again

Travelmarvel

Hi Jan, We appreciate your positive feedback and recognition for our staff, especially Hein and thank you for travelling with us! Kind regards, Sam

Astika Ali 1 year ago

Fantastic experience: Amazing experience on Jewel of the Danube river cruise. The whole team worked exceptionally well to accommodate all requests. Land tours were marvellous, thanks to the coordintir; Adriana, the Captian Richard and their staff. There could be improvement in the cusine, (too much beef, not enough lamb, ducks, chicken, prawns. Catfish is Uck and foul smell, even cooked). Thai curry was good. Basmati rice superb. There was limited vegan/vegetarian dishes. Soups were fantastic. I loved the portion controlled 4/5-course meals, which minimises food wastage. Overall Travelmarvel is highly recommended.

Travelmarvel

Hi Astika, Thank you for your detailed feedback and high recommendation. We're glad you enjoyed the land tours and our team's service. We appreciate your suggestions on our cuisine and will consider them for future improvements. With kind regards, Sam

Peter Collina 1 year ago

Positive experience: Overall we enjoyed the cruise but there were some areas that made the experience less enjoyable. These were: air conditioning on the boat not working properly in the cabin and the dining area; and not having a proper or formal system in place for ordering drinks at the bar outside meal times which we had to pay for on the last night of the cruise but there was no formal paperwork that we could check against or receipt given, unlike other cruises we have been on. However the crew were great especially the tour director Rafaela.

Travelmarvel

Hi Peter, We appreciate your feedback on the air conditioning and bar ordering system. We'll certainly look into these issues to improve our service. Thank you for travelling with us and for your kind words for tour director Rafaela. Kind regards, Sam

Carole Jones 1 year ago

Fantastic experience: Well organised with excellent tour guides. Guides in Vietnam and Cambodia spoke excellent English and were extremely helpful and informative with comprehensive knowledge of their countries and cultures. Top class transportation and hotel accomodation.

Travelmarvel

Hi Carole, We appreciate your positive feedback about our tour guides and accommodations and are pleased to hear you enjoyed your tour. Thank you for travelling with us! Kind regards, Sam

Neil Condon 1 year ago

Fantastic experience: Had a most enjoyable holiday to Vietnam and Cambodia. Well organised tour.

This review has been automatically translated. | See original text
Travelmarvel

Hi Neil, We're glad you enjoyed your holiday! Thanks for appreciating our organisation and for travelling with us. Kind regards, Sam

Frank Liebeskind 1 year ago

Positive experience: Boat was very good, excellent cabin, tours were definitely not as advertised, and to the point, misleading and the tours were variable in quality, and guide, and far too slow. Compared to our TravelMarvel river cruises in Vietnam and Myanmar, this was a real disappointment. And too many second rate births compared to APT and Vikng.

Travelmarvel

Hi Frank, Thank you for your feedback which our Customer Relations will investigate and provide you with a reply via email. Kind regards, Sam

anne hood 1 year ago

Positive experience: Loved Cambodia Angkor Wat amazing place. People in Cambodia and hotel staff were so lovely. Enjoyed first 4 days of the river cruise but more than half the people had diarrhoea or flu symptoms and we ended up getting covid. Not many wore masks and unfortunately disappointing that no disinfectant was used to wipe over toilets basins counters etc. we would ask for spray to disinfect the room and given perfumed air freshener. Apparently, this is a common thing with people getting sick on these trips so more hygienic stuff would be handy on board. Cannot complain about the staff our tour director Luc was amazing as was Johnny the cruise director. They did what they could to help. Both so friendly and easy to talk to. All the staff on board were very nice and very friendly. Overall it was a lovely trip very hot and very interesting. Enjoyed Vietnam but I must say Cambodia is a place I would love to visit again. Can now tick that of my bucket list.

Travelmarvel

Hi Anne, We're glad to hear you enjoyed your trip and our staff's service. Angkor Wat is certainly a spectacular location and a wonder to behold. We are sorry to hear that you became unwell on tour and wish you all the very best for a prompt and full recovery. Thank you for travelling with us. Kind regards, Sam

Andrea Petrie 1 year ago

Fantastic experience: Mekong River Cruise with Travel Marvel was wonderful.Luc, our Travel Marvel Cruise Director and all the tour guides were great and very helpful. Cant say enough about the AMALotus staff, they were all wonderful. Thoroughly enjoyed the whole experience.

Travelmarvel

Hi Andrea, Thank you for your kind words, especially in regards to your Luc and all the staff and crew. We're delighted you enjoyed your cruise with us. Kind regards, Sam

Wendy Townsend 1 year ago

Positive experience: Our experience was very informative with Cambodia & Vietnam, Luc, our guard was excellent, food was delicious, too many choices, excellent service on the cruise, the only thing was there was confusion at the airport, how chi Minh city, we thought we did not need our visas, as they took records of them on the cruise, thought it would go through the system, so Singapore airlines were extremely helpful, we eventually boarded our plane to come home Kind Regards Wendy Townsend

Travelmarvel

Hi Wendy, Thank you for your positive feedback about our tour and service and especially for your guide Luc. We are pleased that you had an enjoyable time but are sorry to hear about your visa confusion. It is good to hear that Singapore Airlines assisted you and that you were able to fly home safely. Thank you for travelling with us! Kind regards, Sam

Maree Marchant 1 year ago

Fantastic experience: Fantastic trip! Waited 3 years to be able to complete trip didn’t disappoint more than exceeded my expectations. Highly recommend all the staff at Travel marvel, Robert our consultant was amazing with his attention to detail and ensuring our trip went off without any issues as did Christel our tour director.

Travelmarvel

Hi Maree, Thank you for your high recommendation! We're delighted to hear our team, especially Robert and tour director Christel, made your long-awaited trip exceptional. Kind regards, Sam

Doreen Hall 1 year ago

Fantastic experience: My husband and I have just completed our river cruise Budapest to Amsterdam and all we can say is WOW, this was our first ever experience at this type of tour. It was 5 stars all the way from start to finish, the staff were simply amazing and the food was great.m, cabin was always clean and tidy every day and the information for the next day was so helpful, we have never been so relaxed and would recommend you put this on your bucket list or do it now.

Travelmarvel

Hi Doreen, Thank you so much for your glowing review. We are so delighted that you enjoyed your first river cruise experience with us and it is great to hear that you had such a relaxing holiday. We hope to welcome you back again in the future and thank you for travelling with us. Kind regards, Sam

David Warren-Gash 1 year ago

Fantastic experience: We went on the Travelmarvel Kimberly Coast Adventure travelling on the Heritage Adventurer. We were very well looked after by both our Tour Guide, Gail and the ship's and expedition crew members. The zodiac trips were fun and we had no trouble getting into or out of them. The places we went to were interesting and the topography impressive and with much wildlife. This tour is highly recommended.

Travelmarvel

Hi David, We are really pleased to hear that you enjoyed the Kimberly Coast Adventure tour and thank you for your kind words regarding your tour guide Gail and all the crew. It truly is a remarkable part of Australia and thank you for exploring the region with Travelmarvel. Kind regards, Sam

Liz Blackwell 1 year ago

Positive experience: Felt it was very rushed and a few places hardly time to relax and enjoy.

Travelmarvel

Hi Liz, Thank you for your 4 star review, we appreciate your feedback and are sorry to hear you felt rushed but hope you have returned home with some wonderful memories of your holiday. Kind regards, Sam

Joy Fink 1 year ago

Fantastic experience: The cruise ship was fantastic, food & staff were excellent. Daily tours were good, lot of walking & very hot. Unfortunately our group of 9 got sick, diarrhoea, vomit, bad coughs & colds.

Travelmarvel

Hi Joy, We are glad you enjoyed the cruise and that the staff were excellent. We are sorry to hear about your group's illness and hope that you have all recuperated well. We appreciate your feedback and thank you for travelling with us. Kind regards, Sam

Carol Mitic 1 year ago

Fantastic experience: We had an amazing time on our Canada Rockies and Alaska Tour. Our Tour Director Ben was exceptional, often going above and beyond to deal with the odd issue that arose. I would highly recommend Travelmarvel for this tour and you would be lucky if Ben is your tour director.

Travelmarvel

Hi Carol, We are so pleased to hear that you had an amazing time exploring spectacular North America and thank you for your high recommendation and kind words about your tour director Ben. He really is a remarkable tour guide and a very highly valued member of our team. Thank you for travelling with Travelmarvel and we hope to welcome you back again soon! Kind regards, Sam

Will Schmidt 1 year ago

Negative experience: Food was terrible same powdered scrambled eggs eggs greasy bacon and sausages every single day I don't eat cereals had toast and raspberry jam every shingle day till I just didn't, go to breakfast. Other included meals were mediocre at best. told we should have paid more which means there parent company APT

Travelmarvel

Hi Will, We are disappointed to read you have left us a 2 star review and would appreciate the opportunity to look into the concerns you have regarding your tour. It would be much appreciated if you can please reach out to us via email at [email protected] and a member of our team will investigate all aspects of your feedback and provide a response. Regards, Sam

Tony Lander 1 year ago

Fantastic experience: On 1st July I joined 16 travellers on Travelmarvel’s 20 Days Highlights of South America tour. The itinerary was outstanding with wonderful experiences every day. Our tour leader Marisa was brilliant going way above and beyond looking after the group checking into accommodation and flights.

Travelmarvel

HI Tony, We are so pleased to hear that you enjoyed your South America tour - it really is such an amazing place to explore! We especially appreciate your kind words for your tour leader Marisa, she is a highly valued member of our team. Thank you for your wonderful feedback and for travelling with Travelmarvel! Kind regards, Sam

Graham Caesar 1 year ago

Fantastic experience: Broome to Darwin on the Heritage Adventurer not a tourist trip this is a discovery cruise its a part of our land all Australians should see then we would appreciate how big and beautiful and dangerous this country is I am over 80 and loved every minute The only complaint was ----- WHY do we have American style bacon on a ship full of AUSSIES

Travelmarvel

Hi Graham, We are so pleased to hear how much you enjoyed the cruise, visiting this most amazing and spectacular part of our country. Thank you for your wonderful review and for travelling with Travelmarvel (thank you for your suggestion about the bacon). Kind regards, Sam

Pamela Kirkham 1 year ago

Fantastic experience: I enjoyed this tour and especially the people in the group, and Christopher our Tour Leader. He was detailed in scheduling everything we did, and help was given whenever I needed advice or knowledge. Christopher, being a local to the area, provided constant ideas and information to help us on our way. He especially assisted me when I had needs. I was pleased with the way he kept in contact with everyone while we were on the cruise ship and showed us various things on land. He has a pleasant manner and was willing to converse with us on anything we asked. I think he did a lot to turn a large group into a friendly accommodating set of friends who looked after each other. Many thanks to the whole group of planners and organizers. Pamela Kirkham

Travelmarvel

Hi Pamela, We're glad to hear you enjoyed the tour and appreciated Christopher's efforts. Your kind words about our team's dedication and friendliness are greatly appreciated. Kind regards, Sam

James Porteus 1 year ago

Fantastic experience: It was a wonderful adventure! We particularly appreciated our Guide for the tour, Marissa Zeidan. She looked after everyone, including those with illnesses. She ensured we got the best possible service in every location, including airports, hotels, restaurants and destinations. She was extremely knowledgeable, funny, and highly proficient in every single task.

Travelmarvel

Hi James, We are so pleased to hear that you enjoyed your adventure and we especially appreciate your kind words for your guide Marissa. Thank you for travelling with us and we hope to welcome you back again soon. Kind regards, Sam

Ross & Janice Brown 1 year ago

Positive experience: an excellent & informative bus driver . very good meals.a comfortable bus . most accommodation very good.all the important places/towns were covered.would recomend tour to other people

Travelmarvel

Hi Ross and Janice, Thank you for your recommendation and positive feedback. We're glad you enjoyed the tour! Kind regards, Sam

elaine martin 1 year ago

Positive experience: Our "go to" river cruise company as they have been working on making your holiday a very memorable one. We did their Budapest to Amsterdam in July 2024 and enjoyed it. Their ship Polaris is relatively new (3 yes old) and immaculate. Cabin on level 3 was spacious with comforable king bed, copious amount of storage and the bathroom fabulous (marvellous shower). The crew are very accommodating who do their best to make your trip memorable. In fact the cruise director (Patricia) went far and beyond her normal duties in assisting other passengers when they needed extra help. She really is a huge asset to the company. If you are looking for a relaxing holiday with interest along the way, you can't do much better than letting Travelmarvel take you away.

Travelmarvel

Hi Elaine, Thank you for your kind words about your cruise director Patricia and the crew. We're delighted to hear you enjoyed your Budapest to Amsterdam trip on the Polaris. Kind regards, Sam

Michael Kerdel 1 year ago

Fantastic experience: The Heritage Adventurer ship was ideal for the Kimberley trip with 150 or so passengers. Large comfortable cabin, great facilities, food, staff. The Travelmarvel team were very experienced, informative and a lot of fun. We got out on the zodiacs at least once a day to absorb Kimberly’s highlights off and on land. Unpack once. A very satisfying trip overall.

Travelmarvel

HI Michael, We are so pleased to hear that you enjoyed your Kimberley trip and that our experienced team assisted to make the tour wonderful. It really is a lot of fun heading out on the zodiacs and exploring the spectacular locations. Thank you for your kind words and for travelling with Travelmarvel! Kind regards, Sam

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