Sun Palms Hotel Motel

160 Gladstone Rd, 4700, Rockhampton
160 Gladstone Rd
4700, Rockhampton
+61749274900

Opening hours

Sun Palms Hotel Motel has not yet filled its description.

Simple rooms, some with sofabeds, in a low-key property offering an outdoor pool, a bar & a bistro.

Our comment from TraTraTravel about Sun Palms Hotel Motel:

Welcome to Sun Palms Hotel Motel, a cozy and well-loved establishment that provides a comfortable stay in a friendly atmosphere. Located slightly away from the hustle and bustle of the city center, our motel offers spacious, clean rooms equipped with essential amenities. Many guests rave about the exceptional service and comfortable beds, making it a preferred choice for travelers.

Our on-site restaurant and bar offer incredible food and a delightful dining experience, with buffet-style vegetables and salads that guests adore. We strive to ensure a welcoming environment, and our staff is known for going the extra mile, providing thoughtful gestures like free drink vouchers and late check-outs.

While we appreciate the positive feedback about our clean and tidy accommodations, some guests have reported occasional disturbances from outside noise, particularly late at night. Nevertheless, the overall consensus is that the Sun Palms Hotel Motel is a fantastic place to stay, providing great value for money.

We invite you to experience our hospitality firsthand. Join us for a meal, enjoy the comforts of our facilities, and see why so many of our guests come back time and again!

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Sun Palms Hotel Motel: Reviews

4.5/5 (68 Reviews)
N T 4 weeks ago

Positive experience: 良かったです。 アットホームなモーテル。 駐車場が広くて使いやすい。 繁華街からはやや遠め。 プールは子供用のサイズです。 部屋の必要な設備は一通り揃っています。 レストラン&バーが併設されていてとても良かった。

J R 1 month ago

Fantastic experience: We left Adelaide over 2 weeks ago. We’ve been on motorbikes and every night we stay in a different motel. This is the best motel by far that we have stayed in. Firstly the bed is the most comfortable and I’m very fussy about that. Secondly the shower was fantastic. The service was second to none. Side tables, lights air con and power points all worked and were in the correct place for our convenience. The room was clean and the sheets, towels, choice of pillows and extra blankets were perfect. It was in a quiet room and yes I slept like a baby. First time since leaving home. Thank you for thinking of the weary traveler.

Michelle Fischer 2 months ago

Positive experience: Location was good. Rooms were clean. Service was good. People staying in the rooms that work in area need to learn courtesy and respect for others on holidays and keep their voices down at 5 in the morning and partying outside till 11 at night. For adult men, very disrespectful.

Anita Murray 4 months ago

Positive experience: It’s clean and tidy and not a bad location for what you pay. Other than the men next door sounding like they were actually in my room when talking half the night it was a not bad stay.

Angelina Hunt 6 months ago

Fantastic experience: Incredible food and service. I love the homey atmosphere of the pub and rooms. Beds are on the firm side but Sun Palms is well loved.

Bob & Margaret Symons 6 months ago

Positive experience: Comfortable clean rooms. Very friendly atmosphere. Would certainly stay again.

sindre aadland 7 months ago

Fantastic experience: “Sunpalms Motel exceeded expectations with exceptional service and well-appointed facilities. The rooms are spacious, with modern bathrooms and a convenient location complemented by a pool. While we didn’t try the on-site restaurant and bar, the complimentary drink voucher at check-in was a nice touch. Despite a severe storm causing a power outage across the city, the manager went above and beyond, checking on guests and providing updates throughout the night. Late check-out and free laundry service were additional thoughtful gestures that highlighted their commitment to guest satisfaction. The beds are slightly firm, and the washing machines show signs of wear, but these are minor issues in an otherwise outstanding stay. Highly recommended!”

Peter Frønsdal 7 months ago

Fantastic experience: Amazing motel, with great personell! We were unlucky to come a day with plenty of mosquitos and a storm that took the power, but staff was helpful and tried to remediate the problems and kept us informed. The hotel room is nice and clean, with a fridge. The bathroom looked new and was spotless. Not bugs in the room. Outside pool was okay. The only downdraft was the bed being a little hard and the washing machines being old and our clothes coming out dirtier than before. All in all a very pleasent stay! Would stay here again.

Michael 9 months ago

Fantastic experience: Nice motel with restaurant and Bar good size rooms comfortable bed and excellent shower we enjoyed our stay and would stay here again

Stewy B 10 months ago

Positive experience: Clean an tidy easy to access friendly staff

Sue Rahley 10 months ago

Positive experience: Much better than I expected. Big clean room. Pool. Easy location. Big bathroom.

Gordon Mills 11 months ago

Fantastic experience: Large and beautiful room, great value for money

Phillip Hay 1 year ago

Positive experience: Nice

P DB 1 year ago

Positive experience: It's our third day and no room service. No wifi. The reception said the whole area has internet issues. I asked a nearby shop, and they said we do not have any issue.

Justin Mackay 1 year ago

Fantastic experience: Stayed here after driving 11hrs from up north. Room was cheap but large room, nice bed, decent shower and very impressed with the bistro. Cheap but decent meals and enjoyed the self serve veggies. Would definitely stay again

Peter Lewis 1 year ago

Negative experience: I stayed about a week all up. The first time was ok, the room seemed fine, but dark even with all the lights on. The staff are awesome, and very friendly, which makes it hard to report the bad parts. I found the food from the kitchen of a very poor standard, I could not even eat the chicken and mushroom carbonara as it was like soup, and the pasta was hard and stale. I sent the full plate back but it was not questioned. On the second visit I found my room very dirty, including socks from a previous guest left on the floor. There were dead bugs on the floor and oil stained carpet. The coffee cups were dirty and had previous coffee granules stuck on the rim. Had to report this to my company who quickly arranged alternative accommodation for me.

Janis Dutton 1 year ago

Fantastic experience: The rooms are very clean and comfortable. The Bistro that is open for Dinner is a must. The staff are friendly and helpful. The food is absolutely wonderful. Serve your own veggies and salads. Highly recommend.

REX LARKINS 1 year ago

Fantastic experience: After working in hospitality for many years, I can honestly say Isabelle is a champion. Knows her customers, knows regulars drink. Absolutely loves her job and it shows. So many publicans could have a look at Isabelle and train there staff accordingly. It's called good old fashioned service. Don't lose this girl.

Rick Graham 1 year ago

Fantastic experience: Izzy has great customer service

victoria stone 1 year ago

Fantastic experience: The best pub service I've seen! Great atmosphere . Location was handy to the A1. Would 100% be back!

Erick Befays 2 years ago

Fantastic experience: It was a great short stop over will come again.

Lorraine Kachel 2 years ago

Fantastic experience: It is older but our family room was very large. Very comfortable and quiet. We arrived late but customer service was fantastic as we were given very helpful information.

Katy Bowden 2 years ago

Fantastic experience: Rooms are clean and spacious. The beds are very comfortable. Food and service was great :)

Jim Savage 2 years ago

Fantastic experience: Great staff, friendly, good rooms a great meals.

Clare Ridgewell 3 years ago

Fantastic experience: Food was great. Rooms spacious, clean and comfortable. Would recommend

Shashank Jangam 3 years ago

Fantastic experience: Decent Motel with that price tag.

Marcia Mcinerney 3 years ago

Fantastic experience: This is a very clean motel we will stay there again for sure. Very impressed

Lee Cussen 4 years ago

Fantastic experience: Awesome rooms very family friendly would highly recomend

Paula O'Reilly 4 years ago

Fantastic experience: As always we found the room clean and spacious, hearty meals and friendly hosts

Adrian Turner 4 years ago

Fantastic experience: Great owners. Great staff Fabulous food. Clean rooms Couldn't be happier.

Kevin Pratt 4 years ago

Fantastic experience: Always stay here with our cricket club trip. Good rooms , great pub and restaurant and a bottle shop just outside. No need to go anywhere else.

John Klosterman 4 years ago

Fantastic experience: The publican is a real character

Robert Rossato 4 years ago

Fantastic experience: Everything there you need good parking ,clean and big rooms

Mick Hennessy 4 years ago

Positive experience: Very nice place and friendly staff

Beth & Bill Nolen & Bemelmans 4 years ago

Fantastic experience: Very nice place. Very clean.

Lynette Cupit-Smith 4 years ago

Fantastic experience: One of the best meals I have had for the price for a long time. We ate Parrela pork salad and chips excellent

Steven Webb 5 years ago

Fantastic experience: Good times

Doug Miles 5 years ago

Fantastic experience: Great accommodation, terrific food at reasonable prices and tremendous service all around.

Vicky Harlow 5 years ago

Fantastic experience: Clean room plenty of room and great customer service

gregory kenna 5 years ago

Fantastic experience: Thank you on the our standing service. friendly greeting outstanding hospitality the room respectively clean and enjoyed our stay very much thank you to the staff at sun palms hotel for a brilliant st will definitely be our regular hotel from now on .

Rockhampton Upper Priceline Pharmacy 5 years ago

Fantastic experience: We had our staff dinner here last night. There was around 22 of us. Massive shout out to the chef who did an incredible job getting all our food out and every single dish was amazing!! could not fault one thing. Top quality food and service for a pub! We all had a great time!

Tina Maher 5 years ago

Fantastic experience: A little expensive but the rooms were big and the bed was comfy

Trevor Crawford 6 years ago

Negative experience: I paid $34 for a rib fillet which was promoted by Tim the manager as the best steak you'll ever reat". The meat was overcooked AND tough, when I brought it to the attention of Tim he turned it around on me! Never again. BEWARE.

Steven Atkinson 6 years ago

Positive experience: Nice large comfortable rooms, breakfast is $10 extra but we didn't mind paying that I've stayed there many times and have enjoyed all of our visits. The pool is excellent during summer

terry mcconnell 6 years ago

Fantastic experience: Best pub In rocky

Muriel Hess 6 years ago

Positive experience: Great place to stay, nice people, delicious food.

Trent Humphreys 6 years ago

Fantastic experience: Great people, go out of their way to accommodate

Chris Jones 6 years ago

Fantastic experience: Everything is great

Colleen Diamond 6 years ago

Positive experience: Clean friendly staff hot water was great bed was nice

matt souvlis 6 years ago

Fantastic experience: They are the nicest people you would meet and there rooms are beautiful

Bob Duncan 6 years ago

Fantastic experience: Weary good people every helpful

Gail Boland 6 years ago

Positive experience: Nice but too expensive

Graeme Simpson 6 years ago

Fantastic experience: Great motel and great managers. Recommended.

David Dray 6 years ago

Positive experience: Great rooms....

Jeanette Treffery 6 years ago

Positive experience: Very impressed with the quality and size of the room. Bed and pillow very comfortable.

Roslyn Row 7 years ago

Fantastic experience: The rooms are spacious and very clean. The beds are comfortable and the bathroom is awesome. Lovely staff

Andrew Mcsweeney 7 years ago

Positive experience: Good clean good feed cold beer

I J 7 years ago

Positive experience: A little noisy as it's very close to the main road/ Hwy and unfortunately many heavy vehicles used their exhaust brakes so I found it a little noisy. Room was clean and comfortable however decor is dated and in need of renovation.

Dave B (DSB) 7 years ago

Negative experience: Don't expect much sleep. They have construction workers staying and drinking alcohol outside their rooms, up to 10 at a time. Loud, noisy and obnoxious. They come back when they finish work and are very loud and have no concern, regard for any other guests staying there. Not good.

Joseph Wardlaw 7 years ago

Fantastic experience: Great place to stay very friendly and some excellent food.

Anthony Pou 7 years ago

Fantastic experience: It has a bar and restaurant so it's great not having to go far after work.

Cj taylor 7 years ago

Fantastic experience: Nice setup friendly staff

Doug Nesbit 7 years ago

Fantastic experience: Awsome

T 7 years ago

Fantastic experience: Family with 3 young kids. Went to sun palms for dinner service was amazing. Young girl behind the bar offered amazing service and acknowledge the children. The gentleman on duty greeted us on arrived. Both staff were welcoming, friendly and help without been in our face. Food was nice large and buffet of veg and salad was nice. Price value for money. Can't wait to visit again. Thanks.

Hailey 7 years ago

Fantastic experience: Great people, everything you need.

Greg Jackson 8 years ago

Fantastic experience: Very clean lovely people

Grace Kuhl 8 years ago

Fantastic experience: 5 star's for the the care that I was given after staying there for 2 nights after having a operation these people I think went above and beyond,I do thank you all from the bottom of my heart. And this is the best place, we stay at when we are in Rockhampton. Thank You from Janet

Shane Massingham 12 years ago

Fantastic experience: Stayed here 2 night again for the second time in a year. Beds are comfy, shower was nice and hot, aircon worked properly and my room service meals were both delivered in a timely manner and tasted great! With the weather very dismal, I stayed indoors, but it was easy to slip next door to the liquor store in between showers. Room was very clean, with towels replaced for 2nd night. Reception lady was very polite and got me checked in very quick, always a pleasure to stay here.

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