Helloworld
Information about Helloworld
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Our comment from TraTraTravel about Helloworld:
Helloworld is a premier travel agency known for its exceptional service and dedication to making travel dreams come true. Clients consistently praise the team, especially Sheree and Luke, for their professionalism and responsiveness. Here are some highlights:
- Outstanding Customer Service: Sheree and her team go above and beyond to cater to every travel need, ensuring a stress-free experience for their clients.
- Efficient Booking Process: Many customers have reported fast and easy bookings, likening the process to having a travel guru by their side.
- Knowledgeable Staff: With extensive travel experience, the team is well-versed in providing the best options and deals for flights, accommodations, and tours.
- Exceptional Follow-Up: Clients appreciate the timely responses and follow-ups which ensure that all inquiries and concerns are addressed.
- Comprehensive Travel Planning: Helloworld excels in organizing seamless travel itineraries, including flights, transfers, and accommodations.
While the majority of feedback is overwhelmingly positive, some clients have noted instances where communication could be improved. However, the overall sentiment highlights a strong recommendation for Helloworld, particularly for those looking for personalized and professional travel planning.
Helloworld: Reviews
Fantastic experience: Sheree, you're amazing and thank you for your help :)
Fantastic experience: I just booked an 8day Best Holiday to Japan with Sheree. She was great to deal with, helping me all the way from beginning to end. I cannot thank her enough.
Fantastic experience: Steve is extremely helpful. Great place to get all your travel plans sorted!
Fantastic experience: For the last few years I have left my travel plans in the very capable hands of Sheree. She goes above and beyond to make sure all our travel needs are met. On occasions due to unforeseen circumstances they change she has been able to make the whole process stress free. I would highly recommend Sheree at Helloworld to take care of your travel needs.
Fantastic experience: Professional service. Prompt responses to all enquiries.
Fantastic experience: Thank you so much for your help and support Sheree! You're a ray of sunshine. I'm so grateful for your kindness and guidance. Your willingness to lend a hand has made a huge difference to me, and I appreciate everything you've done. You're an amazing person ☺️
Fantastic experience: We have booked with travel guru Sheree on multiple occasions now and every time we do it's been fast and easy. Sheree does great research to find the best offer and she responds immediately to email communication. I would recommend Sheree to anyone looking for an efficient travel agent. Thanks Sheree
Fantastic experience: Very friendly and professional service. Sheree took all the time as possible as she could to organise my flight. I felt very welcome and looked after by her. She contacted me several times to make sure I had the best deal. Keep it up!! Thank you
Positive experience: Lots of information ad very helpful ad quick in responding back. thank you jess
Fantastic experience: Sheree was responsive to requests for information regarding transfers, even though that information was time consuming to source. Also, the way in which she conducted business was timely. Thanks, Sheree, I will be a repeat client.
Fantastic experience: Our first trip away in over 10 years - Sheree at Helloworld presented options for us to choose for our chosen destinations and then organsied everything for us. Nothing was a problem and no question unanswered. All flights, transfers and accommodations organised were fabulous and there was no stress on our part. Truly grateful to Sheree at Helloworld for making our family holiday the wonderful trip it was!
Negative experience: Coercive, very keen to take your money. Misinformation + pushy.
Fantastic experience: Great service
Fantastic experience: Sheree is a pleasure to deal with, she’s very responsive, hard working and will get you excellent flights ! Thanks Sheree, you have a customer for life.
Fantastic experience: Will definitely use Hello World again, the hands on customer service was amazing from start to finish. Kate made sure I had the trip of my dreams. 13 flights and 11 hotels without any problems, plus hire cars and tours along the way. Top shelf
Negative experience: I would not go through helloworld again as we had to do a lot of chasing as they never got back to my mum and dad we had to ring them to see if we had accommodation for one places we stayed at as helloworld never rang us to confirm it
Negative experience: I don't think they serious about business, as soon as I walked in someone walked out saying that she's just administrator and they don't do walking business need to be only by appointment and she asked around if someone can help me and everyone was kind of meh so she asked to wait to see if someone can help or not I waited for 5 minutes then I walked away
Negative experience: Wow what an experience with what I can only describe as I cannot be bothered world...(should change your name). Greeted at the door by an extremely rude individual, asked to state our business and abruptly told unless you want to book today just comeback sometime next week, well considering we were enquiring about an overseas cruise in which we would be parting with quite a large amount of our well earned dollars, our reaction was this was a non brainer as we turned and walked straight back out, pick up your customer service Unwelcome World as we'll never be returning.
Fantastic experience: Great staff and very helpful
Fantastic experience: Luke was amazing, my trip was amazing and everything ran pretty smoothly..Only problem it wasn't long enough.Did a couple of Cosmos tours and would recommend..
Negative experience: Very disappointed in the after sales service from Sheree, I personally would not use this service ever again.
Fantastic experience: I recently made contact to Sheree from Helloworld in Morley. Sheree was attentive to all my needs. I had my itinerary in my hand 90 minutes later. Very professional service all round. Thanks again Sheree it was a pleasure doing business with you.
Fantastic experience: Steve and his team put customer service to the forefront. Have looked after our family for years and always a source of good advice and support.
Fantastic experience: To all good
Thank you Rahel
Fantastic experience: We first reached out to Luke from Helloworld at the beginning of this year to help us organise a trip to Queensland in December. We are a family of five and wanted to spend Christmas with the children's grand parents, uncles, aunties and cousins. From the start Luke was highly responsive and professional when presenting us with options for flights, accommodation and car hire. We had used other travel agents in the past and had to wait days if not weeks before getting a response, but with Luke he responded to every query we had on the same day (and we had a lot of queries) What really stood out was the way he helped us when border restrictions started to rise whilst we were in Queensland. Luke made himself easily contactable and was able to source flights and make changes without delay. Thanks Luke for all your help and we will recommend your services to anyone in need of a reliable and trustworthy travel agent.
Thank you Melvyn, glad we could help reconnect you all with family.
Fantastic experience: Booking a cruise Steve was so helpful xx
Fantastic experience: We have booked a couple of holidays with Luke at the Morley branch, he came highly recommended to us and I know why. Nothing is too much trouble for Luke by phone calls or emails, his response is so prompt. This is what you need when you are trying to book a holiday. If he is busy with a client he will direct you to another colleague that is just as polite and helpful to your questions. We are glad we took the recommendation from our friends on using Luke.His knowledge is amazing, everything you need for the perfect holiday. Thank you. Gail & Heinz
Fantastic experience: Steve was brilliant with his time and recommendations
Fantastic experience: Helped us plan a wonderful trip to UK. They provided us great service. Special Thanks to Nikki
Fantastic experience: I have made mutiple enquiries and transactions through Hellowworld Travel Morley. I have had exceptional , prompt customer service from Luke and his team which have included huge savings on airfares and creative itinerary options. I have recently returned from a USA holiday to Texas and Boston which went super smooth thanks to the insight and planning of the team not to mention significant reduction in airline fares- Highly reccommend using Helloworld Morley!!
Fantastic experience: My wife and I have been dealing with Luke and his team at Helloworld Travel Morley for a number of years now and could not be happier with the service we receive.We like to travel and use Luke exclusively for ALL of our travel arrangements whether it be Interstate;Bali trips;Cruises or Big European holidays and have always more than satisfied with his arrangements. We have recently returned from a 5 week trip throughout Europe which included Flights;Scenic 15 day River Cruise;Trafalgar Tour;plus extra Hotels,Train travel;Private car transfers and a few days stopover in Singapore.Thanks to Luke’s assistance and arrangents we had a wonderful time and as per usual everything went according to plan and without any problems at all. We look forward to planning many more holidays with Luke in the years ahead.
Fantastic experience: Have known Luke and his team at Helloworld Travel Morley for a very long time. Nothing is ever too much trouble for Luke no matter how busy his work load. Luke and his teams customer service is second to none even at times when I have been overseas and needed urgent changes. I would recommend their services to anyone with the added bonus of all of them having travelled extensively themselves so you know you will get the right information the first time. Keep up the good work!!!
Fantastic experience: I have dealt with Helloworld Morley a few times and have found them every helpful and informative especially Luke, he goes out of his way to get you the best deal, nothing is too much trouble for him.
Positive experience: Not a bad place to get your next holiday booked. I went in to get a quick quote and went back the next day to book, the staff were quite helpful. Good they do interest free holidays. I did joke if I could get a discount and one of the workers at the back of the office got out of his chair and said they dont make much and only make 4% on the airfare so they don't give discounts and if I like I can book online for the same price or come back and book a $100 000 holiday and he might be able to help me.
Thank you Jaydee, we hope you have a wonderful trip to Bali and looking forward to helping you in your future travel plans.
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