Flight Centre Victor Harbor
Information about Flight Centre Victor Harbor
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
As part of Australia's largest travel agency, Flight Centre Victor Harbor is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information.
Our comment from TraTraTravel about Flight Centre Victor Harbor:
Flight Centre Victor Harbor offers an exceptional travel planning experience characterized by friendly and knowledgeable staff. Customers consistently praise agents like Yasha, Felicity, Emma, and Aimee for their professionalism and dedication, ensuring a hassle-free process for booking flights and holidays.
Highlights from customer feedback include:
- Personalized and attentive service, with staff going above and beyond to meet customer needs.
- Efficient handling of complex travel itineraries, taking the stress out of planning.
- Great communication, with agents available to answer questions promptly and thoroughly.
- Friendly and welcoming atmosphere, making customers feel valued and comfortable.
However, there have been occasional complaints regarding the responsiveness of some staff and complaints about service quality from a few clients. Despite these isolated incidents, the overall sentiment remains overwhelmingly positive.
Whether it's arranging a family holiday or assisting with complicated travel requirements, Flight Centre Victor Harbor stands out for its exceptional service and commitment to customer satisfaction. Highly recommended for anyone looking to book their next getaway!
Flight Centre Victor Harbor: Reviews
Fantastic experience: I recently found Yasha again after using her to book all of our UK flights and that of my children who joined us for a holiday while we spent 6 months in the UK. Yasha worked in Darwin then and I was over the moon when I received a email from her saying she now worked at Victor Harbour but was able to help with any flights, Holidays or just answer questions. I have recently been able to book flights again with Yasha by just emailing her. Yasha called we talked about what I needed she told me what the best options were and then she worked her magic again and sorted everything out. I have absolutely nothing to worry about Yasha has it all squared away for me. If you are looking for someone to organise your travel plans Yasha is the best. I will definitely be using Yasha again even though I now live in NSW . Yasha you are Amazing.
Thank you for this amazing review, Leonie We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Fantastic experience: Great for booking a holiday to any destination very kind friendly staff who will help you with your enquires reg your holiday .I find this very welcoming atmosphere staff very understanding so if you want go on a holiday look up flight centre. Victor harbour .who will be more than happy to help you book your next holiday away.
Hi Sarah, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking
Fantastic experience: Yasha made booking our trip to NZ so easy, she is patient, efficient, informative and has been a pleasure to deal with. Yasha took all the stress away from the planning and booking stage of our holiday, I highly recommend her.
Thanks for your glowing review, Kylie! We love to see how the team used their expertise and recommendations to take great care of your travels!
Fantastic experience: We had the absolute best experience with Yasha at Flight Centre Victor Harbor. From start to finish, she went above and beyond with her customer service. Her thorough explanations gave us complete confidence in our travel plans. Her knowledge of the destination was so impressive and helpful. Yasha's bubbly personality made the whole process enjoyable and stress free Highly recommend asking for Yasha, she's fantastic.
Thanks so much for this fantastic feedback Noraini, we love to see how they've taken such great care of your trip to take the stress of this situation for you!
Fantastic experience: Yasha was excellent to deal with. Got me some good flight deals and I will be back for more bookings.
Thanks so much for sharing this kind review Sam, we love to see this!
Fantastic experience: It was a hassle free experience of booking my trip to New Zealand. Yasha Button is a highly professional staff at Flight Center and promptly answered all my queries. I hope that my trip will be a memorable experience for me and my family. Thank you very much h Yasha
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, safoorah!
Fantastic experience: paris hadler was my agent at flight centre and she was AMAZING i just left her with the ideas i wanted and she made the best itinerary for a great price and even when i wanted to change somthing she did it instantly she really took care of me i couldn’t recommend someone better if you need a holiday booked. her customer service was amazing and she was so friendly and helpful.
Thanks for your glowing review, Jayger! We love to see how the team used their expertise and recommendations to take great care of your travels!
Negative experience: Update to the reply.... There was more than one appointment where we did provide feedback where she didn't listen. Upon receiving the agena it was evident that she still didn't listen and also forgot to include things. It was not a one of visit! Our 'consultant' just didn't listen to us. Didn't do any work before an appointment and therefore we had to sit for ages whilst she did the required work. We ended up going to Phil Hoffman instead!
Sorry to see you are not happy with your experience. We would love to investigate this further for you, if you'd like to provide any feedback on your experience, please reach out to [email protected]
Fantastic experience: We had a wonderful experience working with Yasha to book overseas flights for our family. She was so responsive and nothing was too much trouble. We would definitely go with Yasha again for our next trip!
Hi Clare, thanks so much for sharing this wonderful review for Yasha! We love to hear how her responsive manner made your booking trouble-free and easy
Fantastic experience: Super happy with the friendly and easy and prompt service, thanks to Yasha!
We love to see this awesome review for Yasha, and how they helped make this so easy and prompt for you! Thanks so much for sharing, Helen
Fantastic experience: As an inexperienced traveller, I had a great experience with Yasha as she sorted my rather complicated requirements taking a musical instrument on the airline one way. After getting brushed off by other people, she was personable, kind, patient, and knowledgeable. She made me feel that no request or question was too basic or unreasonable and that I was safe in her hands. Highly recommended!
Hi Vicki, thanks so much for sharing this fantastic review for Yasha! We love to hear how her attention to detail made your complex booking easy for you
Fantastic experience: Yasha from Victor shop was great . Very knowledgable and pleasant. We will be back
We love to see this great review for Yasha, and how they were knowledgeable and pleasant throughout your booking! Thanks so much for sharing, Helen :)
Fantastic experience: After some less than helpful encounters at other agencies it was so refreshing to meet Felicity at Flight Centre Victor Harbor! Felicity was able to help me arrange my flights and spent all the time we needed to make the big decisions on the where's and hows. She has booked me in to follow up on the finishing touches to planning my getaway and taken all the stress out of the planning. Thanks Felicity!
Hi Ms, thanks so much for sharing this amazing review for Felicity! We love to hear how she helped arrange your flights for you
Fantastic experience: I have had the most exceptional service from Yasha Button both initially in the UK and then in Australia with additional travel arrangements within my month long vacation. My dad recommended Flight Centre but I don’t think even he could have anticipated this level of service and support. Everything I asked for, Yasha sorted with speed and efficiency, and I haven’t been an easy customer. She has been incredibly patient as I ‘tweaked’ things and never once showed any sign of impatience, she just sorted whatever I asked for and has made this trip one of the easiest I’ve ever done despite being the longest, the furthest, and solo. It’s like she’s been with me every step of the way. I am thrilled to have had the pleasure of dealing with such a kind, professional, and caring person who genuinely wants the best for her customers.
Hi Cheryl, thanks so much for sharing this exceptional review for Yasha! We love to hear how her customer service made your booking process quick and efficient
Fantastic experience: Thanks Yasha. Easy process. I appreciate your interest and good humour as well as your extensive knowledge Definitely what I've come to expect from Flight Centre services, so I'm not disappointed. Love your work!
Hi Jan, thank you so much for your fantastic review for Yasha! We love to hear how her knowledge and humor made your experience stress-free and easy
Fantastic experience: At short notice we tried to organise an overseas family holiday ourselves and very quickly got completely overwhelmed with the process. I was beaten and decided to send an online enquiry to Flight Centre asking for help and advice to coordinate the whole thing for family of 5 (2 parents + 17, 18 & 20yrs) We’re located in Melbourne, but Yasha at Victor Harbour SA office answered the call and came to our rescue ! 24 hours later, airfares, amazing accommodation (& breakfast), transfers, and dinner cruise was all packaged up - booked and paid for .. and all within our budget. Thank you Yasha for your amazing, helpful, knowledgeable and friendly service. Our family is so excited and looking forward to our first holiday together since before Covid, and thanks to you, you’ve taken all the stress out of it! A brilliant experience dealing with you! Thankyou !
Hi Leanne, thanks so much for sharing this glowing review for Yasha! We love to hear how their knowledge and experience made your booking process seamless and amazing
Fantastic experience: We can’t thank Yasha enough for her exceptional service! We recently booked a trip to Bali for my 30th, and Yasha went above and beyond, even staying back late to finalize every last-minute detail. She was so friendly and welcoming throughout the process, making us feel completely comfortable and cared for. Her attention to detail, clear communication, and helpful advice made the entire booking process seamless and stress-free. Yasha’s dedication truly shows, and we felt so well taken care of. Highly recommend her to anyone looking for outstanding travel assistance!
We love to see this exceptional review for Yasha, and how they want above and beyond for your booking! Thank you so much for sharing Amber
Fantastic experience: Happy friendly staff. Always helpful.
Thank you so much Mandy for your 5-star review!
Fantastic experience: Great service, very friendly staff! Highly recommend
We love hearing this fantastic feedback for the team! Thanks for sharing Kate :)
Fantastic experience: FANTASTIC! So absolutely helpful & efficient. I have loved my experience with Flight Centre Victor Harbour. The whole team are quick to help, very knowledgeable and friendly. I found that I got a better deal than trying to figure it out on my own and I loved their follow up service! Would recommend to anyone!
Hi Sally, thanks so much for sharing this glowing review for the team! We love to hear how their helpful and efficient manners made your experience fantastic and easy
Fantastic experience: Excellent service and great value
Thank you so much Jenna for sharing this excellent feedback with us!
Fantastic experience: I just want the $1000 voucher. Boing!
Hey Jay, thanks for your 5-star review! If you're talking about the draw to win 1 of 5 gift cards - you can subscribe here to go into the draw;
http://travl.to/6261lo1Ph
Fantastic experience: We recently planned our Bali trip with Felicity at Flight Centre, and it was an incredible experience from start to finish! ❤️ Felicity’s meticulous planning and clear communication made us feel comfortable and informed every step of the way. The trip was amazing, and we’re so grateful for all of Felicity’s help and the support from Flight Centre. Thank you for making our holiday truly easy and wonderful!
Hi Katelin, thanks so much for sharing this glowing review for Felicity! We love to hear how her clear communication made your booking process amazing and enjoyable
Fantastic experience: Excellent service.
Thanks so much April for your kind review!
Fantastic experience: They were very helpful when we needed to book flights and when I’ve been looking into going on a cruise.
Thank you so much Alysia, for your great feedback for the team!
Fantastic experience: Felicity from Flight Centre VH booked our proposed trip to Darwin from Adelaide on the Ghan last year, when the Ghan was cancelled at the last minute because of a derailment, she was incredibly helpful, and prompt to book flights and extra accommodation in Darwin instead. Felicity was straight onto rebooking Ghan for us this June, ensuring there were no extra charges. We thoroughly enjoyed the experience of the Ghan, and the off train excursions. Felicity has booked many holidays and flights for us,she has been always super helpful, friendly, knowledgeable, and professional. We would thoroughly recommend Felicity from Flight Centre VH for any of your holiday booking arrangements.
Thanks so much for this fantastic feedback, we love to see how Felicity has taken such great care of your trip to make it prompt and easy!
Fantastic experience: My Granddaughters and I had a lovely holiday in Cairns and a trip to Fitzroy Is which the girls loved organised by Flight Centre . It was lovely weather. They visited the Turtle Hospital. the Aquarium. Lots of Cafes. Shopping and a friendly place to stay. It was special as they have recently lost their Dad. my Son so it was a time of joy for them
Thank you so much Lorna for sharing this wonderful review with us! We absolutely love to hear this
Fantastic experience: I have always had a great experience. Staff are so friendly and very helpful, especially Georgie. No ask is too big or too small. Would highly recommend.
We love to see this great review for Georgie and the team, and how they helped make this so easy for you! Thanks so much for sharing, Julie :)
Fantastic experience: The best customer service ever
We love to see this amazing review Alison :)
Fantastic experience: I dont travel much myself but hear only good reports about your business. If I won a prize of any sort it would mean I could be 1 to give personally another compliment.
Thanks for your kind review Susan :)
Fantastic experience: Thanks to felicity we had an amazing well planned holiday in a resort that was the best we've stayed in. Would highly recommend flight centre and in particular felicity to plan your next trouble free holiday.
Hi Martin, thanks so much for sharing this glowing review for Felicity! We absolutely love to hear how she made your experience the best and trouble-free
Fantastic experience: Felicity was fantastic! She was incredibly helpful, knowledgeable, and went above and beyond to ensure my travel plans were perfect. I highly recommend her for anyone looking to book their next trip!
We love to see this fantastic review for Felicity, and how she went above and beyond for your booking! Thanks for sharing Brock :)
Fantastic experience: Georgie at flight centre in Victor Harbor is absolutely wonderful. She helped with both the planning and booking of a family holiday to Singapore & Thailand. She was happy to price up different options for us and her recommendations were spot on. More importantly, whilst on the trip she got back to us ASAP with any questions/queries we had re transfers etc. She made the whole thing a breeze!
Hey Jacqui, thank you so much for your wonderful feedback! We're thrilled to hear that Georgie provided you with wonderful assistance in planning and booking your family holiday to Singapore and Thailand. It is our top priority to make the booking experience both seamless and enjoyable, and we look forward to assisting you again soon
Fantastic experience: I have booked many Holidays with Felicity from Flight Centre Victor Harbor. All I can say is amazing. She is courteous, efficient, knowledgeable and makes travelling so easy and absolutely hassle free that we keep coming back and booking more holidays. We are already on our 3rd Cruise and now booking an Overseas Holiday. Thank you so much excited about the next holiday we book!!
We are so glad to see Felicity has shared her experience to make your booking & travels so seamless & hassle free! Thankyou for your kind review Annie!
Fantastic experience: I usually book online but thought i would try flight centre for the experience and what an experience it was. Paris was knowledgeable professional and answered all the questions I had as a first time customer. Highly recommended and will be using Paris for all my future holidays to make it stress free. Keep up the great work.
We're so glad to see that Paris has shared her expertise to take the stress out of your booking, and make the process so seamless for you. Thankyou for sharing Mal!
Fantastic experience: Paris Hadler has helped me and my family on many occasions and we have always been impressed by her professionalism, friendliness and attitude. Recently she helped us rearrange some bookings due to a bereavement in the family and she went above and beyond. She worked so hard for us and we could not be more appreciative. Through a very difficult time she took what could've been an extra stress and made it as stress free as possible. Thank you Paris and the team. You have been amazing.
Hi John, thanks so much for sharing this fantastic review for Paris! We love to hear how her professionalism and friendliness made your booking stress-free and seamless
Fantastic experience: I booked my first ever holiday by myself to Queensland with Paris and she made it so easy for me. Paris was very professional, friendly and very helpful as she took all the stress out of my experience. I definitely recommend her!
Hi Kade, thank you so much for your amazing review for Paris! We love to hear how her professional and friendly manner made your booking process seamless and stress-free
Fantastic experience: Cannot recommend Georgie from flight centre enough! Her service has been fantastic and she is always willing to go above and beyond & help us at anytime! Living in completely different states she was very prompt in her responses & nothing was a hassle for her. Highly recommend Georgie!!!
We love seeing this fantastic feedback for Georgie, and how she went above and beyond to make your booking prompt and hassle-free! Thanks for sharing Claudia :)
Fantastic experience: I recently booked a holiday to Vietnam with Jasmine Walker at Flight Centre Victor Harbor. Jasmine was friendly, prompt, professional and very helpful. I am looking forward to our holiday and would recommend Jasmine to anyone seeking assistance with a holiday booking. Thanks Jasmine.
Hi Nick, thanks so much for sharing this wonderful review for Jasmine! We love to hear how her professional and helpful manner made your booking process seamless and prompt
Fantastic experience: I just booked a flight online with Aimee. As i dont fly very often she done a fantastic job with my flights and seating. I would definately recommend her . Wazza
We love to see this great review for Aimee, and how she made your booking easy and fantastic! Thanks so much for sharing, Warren
Fantastic experience: In the thick of changing Co vid issues Paris Hadler amazingly arranged our holiday to Kyoto & Tokyo. Organising all documents to enter Japan – not one concern and certainly no stress for us. Paris was so understanding, pleasant, professional and competent; that 12 months later we asked Paris to arrange a subsequent holiday to Japan. All went perfectly. We have now asked her to plan a holiday in Indonesia and Singapore in April. With such a competent amazing person, Paris has taken all the stress and worries out of international travel. We no longer have any concerns in continuing our travels; thanks Paris.
Hi Gary, thanks so much for sharing this wonderful review for Paris! We absolutely love to hear how her professionalism and expertise made your booking experience seamless and stress-free
Fantastic experience: Great place to book trips all over the world
Hi Michael, thank you so much for your awesome feedback!
Fantastic experience: We had a rather complicated travel itinerary planned and were ensure about doing ourselves because of time differences and having time to catch the next flight! We spoke with Paris Hadler who made it all a breeze. Within 15 mins she had our whole itinerary planned out and it took away a real headache of organising it ourselves. She was brilliantly easy to deal with, prompt, efficient and professional. She got us great prices, great hotels and sorted all our transfers so all we need to do now is sit back and look forward to our adventure! Thanks Paris!
Thanks so much for this fantastic feedback, we love to see how Paris has taken such great care of your trip to take the stress of this situation for you!
Fantastic experience: Jasmine was amazing. Booked our flights and parking which took all our stresses away
Thanks so much for this fantastic feedback, we love to see how Jasmine has taken such great care of your trip to take the stress of this situation for you!
Positive experience: Always very helpful & hopefully getting us the best price for flights
We love to see this great review for the team, and how they not only secure you the best deal, but also made your booking process so seamless. Thanks for sharing Brian
Fantastic experience: Paris from Flight Centre VH was very helpful, supportive and assisted in our wonderful holiday planning. She took all stress out of the experience. Recommended thank you
Thankyou so much for taking the time to share this great feedback for Paris! We love to hear how she's made this experience stress free & seamless for you!
Fantastic experience: I have booked multiple trips through Aimee in the store and her service has always been amazing! Always competitively priced and extremely fast -- Will continue booking through the store.
Thanks so much for this great shout out for Aimee, we love to see this!
Fantastic experience: Cannot thank Nikki enough for helping to plan our holiday to the US, accomodation was chosen to suit our budget + travelling with a toddler- she even suggested the beautiful Santa Barbara to stay at which was a the best end to our trip. Very knowledgeable + gave many little tips to help ensure a smooth trip to crazy LA and Vegas.( from theme park advice, driving, tipping, taxis, you name it!). Thanks again Nikki!
We love to see this awesome review for Nikki, and how she used her expertise and knowledge to take such great care of your travels! Thanks for sharing, Brooke
Fantastic experience: We were looking for a short break away and Felicity from FC did an amazing job in getting us off to Fiji on short notice. She got what we wanted from the trip and put together a great package for us. The whole thing was seamless and the trip was as relaxing as we’d hoped it would be. Many txs
We love to see this glowing review for Felicity, and how she not only secured you a great trip in a small amount of time, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Anthony
Fantastic experience: Nikki knows all the best deals and will find the most convenient flights to avoid the dreaded layovers. Even if you weren't thinking of getting a travel agent, I would recommend Nikki 100% for all the travel advice which has saved us time and money. #NikkiKnows
Thank you so much for your wonderful review for Nikki! We absolutely love to hear this
Fantastic experience: Huge thank you to Felicity for arranging our Flights, Accommodation and Car hire for our trip to Queensland. First time we have used Flight Centre and Felicity made it so easy for us.Felicity was very professional, very approachable,friendly and knowledgeable with arranging everything . Thank you once again Felicity and will definitely be contacting you again for our next holiday. Highly recommend Felicity to get your holiday happening
Hi Amanda, thank you so much for sharing this glowing review for Felicity! We absolutely love to hear how she made your first experience with us so seamless and easy
Fantastic experience: I was very impressed with the service and consistent help i received while planning my trip. paris has made my experience significantly better. She has been extremely helpful.
Thanks so much for taking the time to sharing this great review for Paris, we are so glad to see she's gone above & beyond to make your booking process seamless & easy for you :)
Fantastic experience: I enjoyed excellent service and lively conversation. Thank you Aimee!
Thanks so much for this lovely feedback for Aimee, we love to see this!
Fantastic experience: I was overwhelmed by the thought of planning my holiday to Europe this year but having Paris’s expertise in booking flights to Europe and recommending tour excursions gave me peace of mind. There was no question too big or too small for Paris. She is very knowledgeable and is very helpful. Thank you Paris.
We are so glad to hear that Paris has been able to make booking your travels so seamless & simple for you, thankyou so much for sharing your review :)
Fantastic experience: Emma Holmes at Victor Harbor provided excellent advice and service and I would recommend them highly.
Hi Chris, thank you for your amazing feedback, we appreciate it. ~A.C
Negative experience: Didn't know anything
Hi Andrew, we're sorry to see you've not had a great experience with us. If you'd like to provide any further
feedback on your experience, please feel free to reach out to us via; [email protected]. ~A.C
Fantastic experience: Received very prompt and wonderful service from Team leader Aimee Devine for flight bookings this week. Thank you :)
So happy to hear that Aimee was able to make the process simple for you!
Fantastic experience: Felicity helped me book my parents flights to LA, she was super helpful and the level of customer service she provided has been the best I have received in a long time. Her sincere care, attention to detail and thorough follow ups is something that you do not often experience now a days. Thanks Felicity for your help!
We are so happy to see this fantastic feedback for Felicity, and that she's been able to go above & beyond to take such great care of your travels! Thankyou so much for your kind review.
Fantastic experience: Thank you Aimee for all your help with my bookings. You were amazing.
Thanks for this lovely feedback for Aimee!
Fantastic experience: Thank you Felicity Taylor for all your kind help with booking our flight to the US. You have been proactive and been so easy with your assistance.
So glad to hear this lovely feedback for Felicity, and that she was able to help with your flights! Have a wonderful trip! :)
Negative experience: The manager was so rude it was an awful experience & we were looking to book 2 holidays for a family spending thousands - was told 30 minutes only - gave us 20 minutes and took 7 calls during this - we ended up with not 1 quote. I found it an awful experience especially after been given dirty looks and spoken to so rudely by the manager. Disgusting service.
Sorry to hear you've had a negative experience. We'd recommend if you can, to make an appointment to pop instore and the team can dedicate a consultant to sit and chat with your travels with you :)
Fantastic experience: We have used Flight Centre Victor Harbor for many years. We have been more than happy with the service and their professionalism and knowledge. Emma has been our consultant for many years and is a lovely person to deal with and would highly recommend her, saying this the other consultants in in the store have also been very helpful when Emma has been unavailable. We always recommend Flight Centre VH to friends and any one we meet who is planning a holiday.
We LOVE to hear that Emma has been able to continue taking such great care of your travels, and using her expertise to make your bookings seamless & fun! Thankyou so much for your lovely review :)
Fantastic experience: I live in Sydney and purchased tickets twice with Flight Centre Victor Harbour. I just want to say thank you very very much to Felicity at Victor Harbour Flight Centre. My sister Jeanell and I made it to the Philippines safely for the funeral of our dear sister Bell. A very short period of time buying the tickets but with the excellent customer service from Felicity our return trips went very well. My brother is coming for a visit and because of exceptional customer service I experienced through Felicity I didn't hesitate to contact her right away and book a return trip for my brother and now looking forward to seeing my brother coming for a visit. Thank you very much Felicity of Flight Centre Victor Harbour. Highly recommend your excellent customer service to all and will surely contact you again on my next trips.
Thankyou for this fantastic feedback Merly! We are so glad to hear that Felicity has been able to take care of yours & your family's travel through what can be a stressful time.
Travel Safe, and we'd love to look after your future travels too :)
Fantastic experience: I dealt with Felicity at Victor Harbor. She was fantastic at sorting out a flight for me to get back to the UK to visit family who are going through tough times. She was able to find me the best deal and was caring and compassionate. I highly recommend her to others and would definitely book through Felicity again.
We LOVE hearing this feedback! So glad to hear that Felicity has been able to take care of your travels & take the stress out of looking after this! ♥️
Fantastic experience: Emma and Aimee providing timely, enthusiastic and informative assistance for our upcoming holiday. Stress levels dramatically reduced at the end of conversations with both of these professionals.
We love this feedback for Emma & Aimee! So happy to hear they could take the stress our of booking your trip :)
Fantastic experience: Aimed was very friendly and extremely helpful 10/10 from me and will definitely recommend to my friends and family. Thank you so much
Hey Tammy, thanks for this great feedback for Aimee & the team! ♥️
Fantastic experience: We were very impressed with the help we got from Felicity who looked after all our needs.She booked our flights and car hire and we are very happy and will be using Flight centre again.Thank you.
So glad that Felicity was able to look after your trip & make the process easy for you
Fantastic experience: Aimee provided an incredible service, answering all my questions with ease and having an amazing conversation throughout. She helped me choose a brilliant hotel, I couldnt be more grateful. Thanks Aimee!!
Hi Zach, we really appreciate you taking the time to pass on this lovely feedback about your experience with us! We're so glad that Aimee was able to help make booking your trip nice and easy.
Negative experience: We wanted to go to Europe and contacted Flight Centre at Victor Harbor. We wanted to find out the total cost before we booked. Only airfares to Europe were quoted and a deposit of $6000 was requested by today. Errr, we'll go somewhere else
Hi Eric,
Thank you for this feedback. Be sure to check us out for other deals!
Negative experience: Update: we have been advised that even though Flight Centre sold us a product and took our money it is not their problem and to take it up with Jetstar. Not interested in the least to rectify. We raised a complaint back in July on a Jetstar Business Max fare that was supposed to give us access to the Qantas lounge at Melbourne airport and priority check-in. Neither of which eventuated. Despite several complaints to Flight Centre Victor Harbor we are yet to receive a response by phone or email. Very poor handling!
Hi Sandy,
We're sorry to hear you had issues with arrangements for Qantas lounge access and priority check-in with your recent Jetstar booking. If you'd like to address this matter further, please contact our customer relations team at http://travl.to/6261dOxYW
Fantastic experience: Emma was the best thanks for making my trip the best
Thanks for the kind word, Vince - Emma and the Team like nothing more than offering customers the best!
Fantastic experience: I'm so glad that I booked our trip to the UK through Flight Centre. Aimee and her team were always friendly and willing to help. We had some connecting flights cancelled and Aimee went above and beyond in finding a solution to get us home when we needed to. I dare to think how things would have been if I'd needed to sort it out myself. I highly recommend using Flight Centre. The Victor Harbor office is 5 star!!
Fantastic experience: Best Service Last year we booked a holiday on the Ghan, through Flight Centre in Victor Harbour. A lovely young lady called Jasmine Walker also booked our return flights from Coffs Harbour to Darwin and made great suggestions about accommodation and tours in Darwin. She was very professional and really knew her stuff. Now that was the easy part. Two happy customers ...but... the day before our trip of a lifetime my husband got sick and we had to cancel. No travel insurance! Jasmine was so supportive. She went into overdrive and couldn't have been nicer. QANTAS gave us a credit for full value of flights, all our tours in Darwin were refunded and we only lost cost of one night's accommodation. Journey Beyond Rail gave us a voucher for full cost of Ghan trip. This must have taken Jasmine many hours of negotiation through phone calls etc. What an asset she is to her company. Thank you so much Jasmine.
Thank you, June! Glad to see everything worked out and Jasmine was able to provide support with her expertise and understanding.
Fantastic experience: I had been having all the trouble in the world with Flight centres call centre and our local flight centre office in Caloundra before being referred to Aimee D by a friend. Total call time was 13 min 10 seconds and my flight booking was made and confirmed. I cannot thank or recommend Aimee enough.
Hey Phil, we are sorry to hear that you had so much trouble with our call centre, we understand that this would be frustrating, but we are glad that Aimee was able to help you out with booking your flight.
Fantastic experience: I can't thank Emma enough for her constant support, amazing recommendations and expert advice. Always a pleasure to come into the store.
Such lovely feedback, thanks for passing it on Chelsea. We know Emma will really appreciate the kind words.
Fantastic experience: Excellent customer service
Fantastic experience: Aimee always gives the best customer service and makes travelling easy
Hi Sam,
Thank you for these kind words for Aimee - we love to unravel the complexities of travel!
Negative experience: Assistant didn't really want to help, couldn't give us a brochure, td us to look online & didn't really offer any price point....until we said we'd go elsewhere.
Hi Sally, I'm so sorry to hear about your experience - this definitely isn't what we want for any of our customers. Thank you for taking the time to pass this feedback along.
Negative experience: Horrible experience, Jasmine was NOT helpful at all for our flight booking. We asked multiple times for her to get in contact with Virgin and she kept saying she did, when we contacted Virgin they had no records at all of her contacting us. Poor customer service and not helpful at all.
Hi Alice, we are sorry you feel this way. If you wish to address this issue further, we encourage you to give us a call on 1800 117 747 or fill out this online form: https://support.flightcentre.com/c19/s/cr-web
Negative experience: Very poor service, they rip off customers because I had some of my friends book through this mob and was charged more then other travel agency. I won't be coming back here.
We are sorry to hear your friends had this experience. We do our best to provide our customers with the best deals possible. If you wish to further discuss this issue, you could give our customer relations team a call on 1800 117 747 or contact them via this online form: https://support.flightcentre.com/c19/s/cr-web
Fantastic experience: Aimee at Flight Centre Victor Harbor went above and beyond, and was there for us when things went pear shaped due to Covid 19. Thank you for everything Aimee, my family and I are so greatful for your assistance and help through this difficult time. We definitely will be booking our next holiday with you.
Fantastic experience: aimee was very helpful and went out of her way finding me a return flight back to adelaide as i was stuck in england do to covid 19 lockdown she kept me informed of all and any changes with the airline i will be booking another holiday with her in the near future
So good to see Aimee helped out in a stressful time!
Fantastic experience: Emma provided a fabulous service in helping Ed and I book our honeymoon. Friendly, patient, professional with great advice.
That is so lovely to see Tory! Enjoy your honeymoon.
Fantastic experience: The staff at flight centre are very professional, friendly and very helpful. We have enjoyed our experience with with them and already booked our next holiday through them
That is so great to hear Anne, thanks for the feedback!
Fantastic experience: Emma from Flight Centre recently supported me through the COVID lockdown in Brisbane. She kept in contact offering me advice about coming home. I have booked holidays through Emma at Flight Centre VH in the past and she has alway been professional yet personable. We went on a cruise earlier last year and she not only organised our trip but also our children’s families and it was an amazing holiday. I would recommend Emma and Flight Centre Victor Harbor to any one.
Negative experience: Was sold package sold by Crystal, was TOLD by her there was buffet breakfast for my family and pre dinner drinks And wen got to resort it was only for room not buffet breakfast and no pre dinner drinks. Be careful wen speaking with her will tell u anything to make a sale. Please make aure you really read the fine print wen dealing with her and flight centre
Fantastic experience: Very helpful and knowledgeable staff.
Positive experience: I want to buy there world map when they replace it
Fantastic experience: Good shop
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