
Emu Run Experience - Uluru Tours From Alice Springs & Ayers Rock

Information about Emu Run Experience - Uluru Tours From Alice Springs & Ayers Rock
0870, Alice Springs
Opening hours
- sunday: 7h-15h
- monday: 6:30-19:30
- tuesday: 6:30-19:30
- wednesday: 6:30-19:30
- thursday: 6:30-19:30
- friday: 6:30-19:30
- saturday: 6:30-14:30
Operating since 2001, Emu Run Experience is an award-winning tour experience operator specialising in premium day tours and private group touring across Central Australia.
Their tours take travellers to the world-heritage listed Uluru and Kata Tjuta National Park, as well as Kings Canyon, West MacDonnell Ranges, Palm Valley and Aboriginal Communities.
Offering air-conditioned comfort, engaging storytelling, scenic walks and great food, these sight-seeing adventures are ideal for the over 50s market. Let their passionate guides show the magnificence and beauty of Outback Australia like only a true local can.
Our comment from TraTraTravel about Emu Run Experience - Uluru Tours From Alice Springs & Ayers Rock:
Emu Run Experience offers exceptional tours that showcase the stunning natural beauty and rich culture of Central Australia, with Uluru and the West MacDonnell Ranges as highlights. Customers have praised the company for its knowledgeable and friendly guides, such as Yad, Miguel, and Jono, who provide insightful information and a personal touch to each journey. Many guests have described their experiences as memorable and educational, stating that the cultural stories shared during the tours are thought-provoking.
Key highlights from customer feedback include:
- Remarkable Guides: Guests appreciated the enthusiasm and knowledge of guides like Yad, known for his engaging storytelling and warm demeanor.
- Impressive Experiences: The sunset barbecue dinner at Uluru was repeatedly mentioned as a standout feature, leaving attendees in awe of the breathtaking views.
- Comfortable Transportation: Many reviews highlighted the comfortable buses and the ample stops for drinks and food along the route, making for a pleasant travel experience.
While the majority of feedback has been overwhelmingly positive, some guests reported issues such as bus delays, miscommunications, and varying food quality, particularly during peak times. However, the company has shown a commitment to addressing these concerns and improving service.
Overall, Emu Run Experience is highly recommended for those looking to explore the wonders of Central Australia in an enjoyable, informative, and memorable way.
Emu Run Experience - Uluru Tours From Alice Springs & Ayers Rock: Reviews
Fantastic experience: Thank you for this amazing day Sebastian and Miguel. It is a great offer that you can visit Uluru from Alice Springs. It is a very long drive but it is definitly worth! We got a lot of interesting information about the culture and the nature in the outback.
Hey Julia, thank you so much for the kind words! We're so glad you had a fantastic day with Sebastian and Miguel. Uluru is definitely a bit of a drive, but totally worth it for the breathtaking views and cultural insights. So happy you enjoyed the experience and all the info along the way! Hope we get to show you more of the outback in the future! Regards, Patrick - CEO
Fantastic experience: Fabulous evening with the best guide / driver…would love to do it again ..thankyou Yad for making the experience wonderful.. especially sharing the dinner with the locals and your beautiful insights in your surroundings…
Thank you so much for your kind words, Greg! We're so glad to hear you had such a memorable evening. Yad will be thrilled to know you appreciated both the dinner and the insights shared along the way. It’s always a pleasure to give guests a deeper connection to the local culture and surroundings. We’d love to welcome you back for another unforgettable experience—thanks again for your lovely feedback! Regards, Patrick - CEO
Negative experience: Had x2 trips with these guys. Sadly failed to impress. Driver on 1st day didn't rock up until 40minutes after he was supposed to meet us with a lame excuse he was washing vehicle and had lost track of time. Personally he I think he'd had a skinfull and slept in, as he was red in the face, driving eratically right up behind people, harassing them and mumbling to himself. Second day a different driver transferred us on same bus as his day trippers...which was fine ...except for the fact that he took us with them to their lunch destination rather than leaving us at our hotel.. ..(Note that he stopped in the lay-by adjacent to our hotel for 10mins to swap drivers and at this point we said to him "oh that's our hotel.. just let us off us here".. which he agreed to)... but he drove off with us anyway.. leaving us to struggle back with our luggage in the sweltering heat♂️ Patrick your passive aggressive reply says it all !
Dear Silvie, Thank you for sharing your feedback. We sincerely apologise for the issues you experienced during your trips with us. We take all comments seriously as they help us improve our service. Regarding the delay on your first day, the driver was unfortunately running behind due to an unforeseen issue with the vehicle cleaning, and while it was not his intention to cause any inconvenience, we understand your frustration. His red face was likely a result of the heat and the physical effort of cleaning the bus, combined with the rush to leave the yard. We always strive to account for potential delays, which is why we allocated additional time for the return journey to minimise any disruption to your schedule. On your second day, we regret that there was confusion regarding your hotel drop-off. Our team does follow a specific route to ensure the smooth operation of our transfers, but we understand how this caused discomfort, and we apologise for the miscommunication. We will review this process to ensure we handle such situations more effectively in the future. Once again, we apologise for any frustration caused and appreciate your feedback. We are committed to providing our guests with the best possible experience, and your input helps us identify areas where we can improve. Kind regards, Patrick - CEO
Fantastic experience: We did several tours with Emu Run while in Alice Springs - 1 day Palm Valley, 1 day West MacDonnell Ranges, Desert Park transfer with entry, Alice Springs pickup from Double Tree by Hilton with BarBQ sunset dinner at Uluru and drop off to Sails in the Desert, Ayers Rock. All tours were most enjoyable, great guides, good value.
Hi Jenny. Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed all of your tours with us and that our guides contributed to your experience. It’s great to know you found the tours to be both enjoyable and good value. We hope to welcome you again on your next visit! Regards, Patrick - CEO
Fantastic experience: Had a great day out to Uluru with Emu Run. The rock tour was most fascinating and the highlight was the sunset dinner.
We really appreciate your kind words Nazes! It’s so good to hear you enjoyed your Uluru experience. The Uluru sunset dinner is certainly a highlight, hope you got lots of awesome snaps! We’d love to welcome you back for more adventures in the future Nazes. All the best, Patrick - CEO
Fantastic experience: Excellent driver and tour guide were on our trip. Bus was a bit cold but then we are from Canberra and who needs extra cold. i.e. we got outvoted :-)
Thanks for the review Hank! Glad you had a great time with our excellent driver and tour guide. Sorry about the cold bus—although a little chill is definitely better than a hot bus, right? ;) Can’t wait to see you on your next adventure!! Regards, Patrick - CEO
Positive experience: I enjoyed the fine, informative and well guided Sunset BBQ tour of the majestic Rock Uluru
Hey Vivian! Thanks for taking the time to leave your review :) We're stoked to hear you enjoyed the Uluru Sunset BBQ tour and found it informative. How incredible are the changing colours of the rock at sunset?! Hope to see you again for more adventures! Regards, Patrick - CEO
Fantastic experience: Thank you Yad for the wonderful experience at Uluru national park… the local history and 65000 year old stories about the creation times stories will remain with me forever. ♾️
Thank you so much for your kind words, Ed! We're thrilled to hear that you had a wonderful experience visiting Uluru. Yad is truly passionate about sharing the rich history and culture of the area, and it's great to know that the stories resonated with you. We hope to welcome you back for more adventures in the future! Regards, Patrick - CEO
Fantastic experience: Really loved our Uluru Tour and Sunset BBQ. It's an amazing place, made all the better by the wonderful stories and insights shared by our tour guide. Would highly recommend.
Thank you for your fantastic review, Chris! We're so glad you enjoyed your tour to Uluru and the sunset BBQ. It's great to hear that our guide's stories made it special. We appreciate your recommendation and hope to see you again soon! Regards, Patrick - CEO
Fantastic experience: My elderly parents, Trev and Barb, just returned to Newcastle and could not speak more highly of the team at Emu Run Experience, in particular, Yad. The heat really affected them, but Yad did everything to make them comfortable and they enjoyed the experience immensely. Tour was run professionally and even though it was a huge day, they said they wouldn't have missed it for the world. A big shout out Yad for being part of the reason they loved it. Thank you
Hi Bronwyn, Thank you for your wonderful review! We’re thrilled to hear that Trev and Barb had such a great experience with us, despite the heat. It’s fantastic to know that Yad made a positive impact on their day, and we’ll be sure to pass on your kind words to him. We truly appreciate your feedback and hope to welcome them back for more adventures in the future! Regards, Patrick - CEO
Fantastic experience: My wife and I booked Emu Run for a bus ride from Alice Springs to Ayers Rock resort followed by a return trip several days later, and also for a 1 day West MacDonnell Ranges tour departing from Alice Springs. I would highly recommend this tour company. We planned our itinerary several months in advance, and staff kept in regular email contact with us. Buses are on time. Drivers and the tour guide we had were all excellent.
Thank you for your fantastic review, Steve! We're so glad you and your wife enjoyed your time with Emu Run, from the bus rides to the West MacDonnell Ranges tour. It’s great to hear that our staff kept you well-informed and that you found our drivers and guide to be excellent. We truly appreciate your recommendation and look forward to welcoming you back for more adventures in the future! Regards, Patrick - CEO
Negative experience: The things we saw were great, the information as well. It was just not enough time, especially because every single person was picked up and dropped off at a different location. I asked to be driven directly to Woolys, because I didn't drink anything for 5h, but that wasn't possible and I was dropped off last there. The water provided was disgusting and too warm. Not drinkable. Lunch was really late, everyone was starving until then. If it wasn't for that price I wouldn't complain, but with that money I would have expected better.
Hi Liel, Thank you for your thoughtful feedback. We’re delighted to hear you enjoyed the sights and information during your tour. I’d like to clarify that the water we provide comes from the town's supply. While we strive to keep it cool and iced at the start of the day, we unfortunately can’t maintain that temperature throughout the tour. Regarding the pick-up and drop-off schedule, these are factored into the overall timing for the day. We have to ensure that all passengers are taken to their respective locations. We appreciate your understanding, as we wanted to assist you with your drop-off but had to complete the route in order to stay on schedule. Your input is invaluable to us, and we’ll use it to enhance our service. We hope you’ll consider joining us again for more outback adventures. Regards, Patrick - CEO
Fantastic experience: A wonderful long day trip that was well organised and catered for. Excellent, informative and friendly guides made the trip! Thankyou
Hi Holli, We’re delighted to hear you had a fantastic day and enjoyed our guides. Thanks for the great feedback—hope to welcome you back on another trip soon! Regards, Patrick - CEO
Negative experience: Did this tour in a bus with no air-conditioning. 35-36 degree outside. 40-45 degree inside. Not pleasant. Stopped for a 40 min lunch break at restaurant that takes 40min to cook. Needless to say no lunch time had. Would recommend looking at other tours. Drivers were good however, thanks for their knowledge and driving. Unfortunately the one star is for the lack of comfort and adequate time for lunch..
Hi Daniel, Thank you for your valuable feedback. We sincerely apologise for the discomfort you experienced during your tour. We strive to provide a comfortable experience for all our guests, and it’s clear we fell short this time. While our vehicles undergo thorough checks and maintenance each day, we understand that issues can occasionally arise unexpectedly. We appreciate your understanding in this matter. We apologise for the delay with your lunch, which was unfortunately out of our control. While we strive to keep to our schedule so everyone can fully appreciate the beauty of Uluru, we’re sorry that this affected your experience. We appreciate your kind words about our drivers and their knowledge. We hope you’ll consider giving us another chance in the future. Safe travels Daniel! Regards, Patrick - CEO
Negative experience: The Air Conditioner wasn’t functioning during the tour which made the trip uncomfortable. My elderly mother stiffened considerably with the heat and lack of air flow Lunch break/Time was insufficient (40 mins) By the time we were seated and ordered the kitchen had insufficient time to prepare our meal’s ending with our party missing out on lunch. Driver/Guide was pleasant and informative but I would not recommend this tour company
Dear Bill, Thanks for leaving a review. Apologies for the issue with AC on the coach. This was the first time its happened this season and is being fixed as we speak. We would never send out a vehicle with an AC issue knowingly. Unfortunately we can't control how long it takes to get food at the Yulara town square. We also suggest to get takeaway food from the cafe or IGA so its quick and doesn't require much of a wait time. It is disappointing that you wouldn't recommend the tour on the back of the issues raised. I really do hope you enjoyed the beautiful landscape and stories you learnt in the Uluru National Park. Patrick - CEO
Fantastic experience: Big day on the road, top tour guides, driver and fantastic abundant sunset dinner! Learned so much about the land, culture and people. Big thanks to Charlie and Sheldon!
Hi Ulrich, Thank you for your glowing review! We’re thrilled you enjoyed the tour, the sunset dinner, and the insights from Charlie and Sheldon. Your feedback means a lot to us. Hope to see you again soon! Regards, Patrick - CEO
Fantastic experience: Joined the half day tour of Uluru cultural experience and sunset BBQ. Our guide Yad amazing, professional, and made the trip so enjoyable. Had a lovely relaxing time, and got to see some amazing views.
Hi George, We appreciate your great feedback! It’s wonderful to hear you had a relaxing time and enjoyed the views on our Uluru tour. We’ll make sure Yad knows how much you appreciated his efforts. Looking forward to your next visit! Regards, Patrick - CEO
Fantastic experience: We started this trip with a pickup at Discovery park at 0715. We were the last pick up so immediately drove on to the highway. Charlie, our driver started really informative about the trip, nature and tourism in and around Alice Spring. The bus was half full so we all had a two seater, perfect for snoozing during the first km. During the ride Charlie kept us informed about the surroundings and her experiences as a driver which was really informative, fun and nice to hear. The coach was comfortable, not bumpy, there was a working emergency toilet on board and the temperature was really comfortable. After 2 hours our first stop was at Erldunda roadhouse for some breakfast, tea and a toiletstop where we left at 0945. At 1220 we arrived in Yulara where Charlie went off the coach to sleep during the afternoon and Yad the guide, brought us to the city center so we could have lunch by ourselves. At 1330 we drove from Yulara to Uluru NP. We had a couple stops, drove around Uluru and Yad told us a lot of interesting information about the culture, history and geological details of this special area which was really informative. After this we had a stop at the cultural centre from 1615 to 1700. We had plenty of time to have a drink and buy some souvenirs. At 1710 we were at the barbecue area where we enjoyed the sunset until 1835. On our way back through Uluru we picked up some other people and at 1907 we were on our way to Alice Springs where we arrived safely at 0015. A long but perfect day
Thank you for sharing your experience, Alexandra! It’s fantastic to hear that your journey started off smoothly with a prompt pickup and that Charlie’s engaging commentary made the ride enjoyable. We’re glad you found the bus comfortable and the stops well-timed. It’s wonderful to know that Yad’s detailed information about Uluru and the surrounding area enhanced your visit, and that you enjoyed the time at the cultural center and the sunset barbecue. We appreciate your feedback on the entire day and are thrilled that it was a memorable experience for you. We look forward to having you join us again in the future! Regards, Patrick - CEO PS - thanks for sharing your awesome photos and video of sunset at Uluru!
Negative experience: At the end of the tour, we were not taken to our hotel but were forced to be dropped off at another hotel. We walked back to our hotel late at night.
Hey A I, Thank you for leaving your review, its disappointing that its a 1-star, however in Alice Springs we drop off at all hotel, motel and backpackers accommodations. In Ayers Rock resort, In line with all coach operators we drop off at the receptions of 4 of the 5 accommodations, we don't drop directly to The Lost Camel accommodation which is about 250 metres from Sails in the Desert accommodation due to the coach being to big to turn around safely in the area. This would have been advised if/when you reconfirmed your tour. Please email [email protected] if you would like to discuss further. Patrick - CEO
Fantastic experience: It was a great day. We were picked up on time and enjoyed a wonderful day seeing a lot of the west Mcdonalds. Our Chilean guide was a great driver and fun into the bargain and knowledgeable. Will certiainly go with EMU again.
Thanks for the awesome review, Penny! We’re so glad you had a great day and enjoyed the tour through the West MacDonnell Ranges. It’s great to hear your guide made the experience fun and informative. We can’t wait to have you back for your next adventure with us! Regards, Patrick - CEO
Fantastic experience: We did the Uluru tour and sunset BBQ with tour guide Yad which was very enjoyable and very informative. Yad has a great personality and is made for this job.
Hi Ash! Thanks a bunch for the great review! We’re so glad you enjoyed the Uluru tour and sunset BBQ with Yad. We’ll make sure Yad knows how much you appreciated his personality and knowledge. Hope to see you on another tour soon! Regards, Patrick - CEO
Fantastic experience: We went on a few tours run by Emu Run and loved them all. However, the tour led by Bluey to the West Mac Donnell ranges was a once in a life time experience. His stories and knowledge of the area and explorers was crazy. I know SO much about John Flynn now! Ask me anything!! And what an amazing story it is. And the in depth story he told about John McDouall Stuart and the attempts he made to get to Darwin. Oh my goodness. Thank you, Bluey. I loved every single minute of your tour. Seriously. Jane Routledge
Thank you for sharing your wonderful experience with us, Jane and David! We're thrilled to hear that you loved the tour with Bluey to the West MacDonnell Ranges. It's fantastic to know that his stories and knowledge left such a positive impression. We'll be sure to pass on your kind words to Bluey and the team. Looking forward to welcoming you back for another unforgettable adventure! Regards, Patrick - CEO
Fantastic experience: Miguel was great! He was thoughtful and attentive and the schedule flowed nicely. He communicated well about time and there were always restrooms at about every stop. Good value.
Thank you so much for your kind words, Sophie! We’re thrilled to hear that Miguel provided you with a thoughtful and attentive experience. It's great to know the schedule worked well and that our stops met your needs. We truly appreciate your feedback and hope to see you again on your next adventure! Regards, Patrick - CEO
Fantastic experience: Two weeks ago, I went on two Emu Run Experiences. One tour was the 1 Day West MacDonell Ranges and the other tour was the 1 Day tour from Alice Springs to Uluru and return. Both these tours are exceptional, worth going on. Emu Run are very professional, the drivers and guides are helpful and friendly and make you feel as you have known them for years. They both knew so much about the places we visited and full of information. Both tours were absolutely amazing. I highly recommend Emu Run for any tours and if I go back to Alice Springs I will definitely go on more of their tours.
Thank you so much for your fantastic review, Tiffany! We're thrilled to hear you enjoyed both the West MacDonnell Ranges and Uluru tours. It’s great to know our guides made you feel at home and shared so much knowledge along the way. We appreciate your recommendation and can’t wait to welcome you back for more adventures in Alice Springs! Regards, Patrick - CEO
Fantastic experience: Had a wonderful time in a day tour guided by Yad a qualify and experience driver, guide, cook and do it all. He is very patience with everyone and on schedule to ensure we don't miss out our travel experience. Very knowledgeable and always story behind those sigh seeing. Emu Run is very lucky to have such a valuable staff to take care tourist like me. Here is the picture of Yad and Matteo cooking up an outback bbq
Thank you so much for your kind words, Edmund! We're thrilled to hear you had a wonderful time on your tour with your guide, Yad. He truly embodies our commitment to exceptional service and memorable experiences. We appreciate your recommendation and look forward to welcoming you back for more adventures! Regards, Patrick - CEO
Fantastic experience: We went on the Uluru & Sunset BBQ Tour. Emu Run Experience we're a very professional company to deal with. We were picked up on time from Ayers Rock Resort and driven in comfort on the bus to our vantage point. Waiting for us on our arrival was one very sumptuous "Aussie" BBQ, drinks and bubbly to toast the Uluru sunset. The guides and our chef James could not do enough to make sure we thoroughly enjoyed this once in a lifetime experience. I would highly recommend this Emu Run Expeience tour. ROAD TRIP'N www.roadtripn.blog
Thank you for joining our Uluru Sunset BBQ Tour and sharing your experience! We're delighted to hear you enjoyed the Aussie BBQ, drinks, and of course the unforgettable Uluru sunset. James and our team strive to provide memorable experiences, and we appreciate your recommendation. Regards, Patrick - CEO
Fantastic experience: We had the Uluru Sunset One Day tour. What an experience!!! We had the most amazing guide Yad, who made our day so informative and fun. His time management skills were impeccable making sure that we got to see the sunset at its very best without rushing. Plus he cooks a pretty good steak too! The BBQ meal was sumptuous. To eat it right in front of Uluru was very special. The sunset itself was magical to say the very least. The bus was spacious and comfortable albeit the toilet didn’t work.
Thank you for your glowing review, Kim! We're so happy to hear that Yad made your Uluru Day Tour informative, fun, and seamless with his impeccable time management. We hope to see you again for more magical moments at Uluru with Emu Run Experience! Regards, Patrick - CEO
Fantastic experience: My partner Jay and I spent an amazing 6 days with Emu Run tours,in a combination of shared group and perl tours ,covering Alice Springs,Palm Valley,West Macdonnell Ranges,Kings Canyon and Uluru.Tour guide Bluey,a local legend just blew(!) us away with his encyclopaedic knowledge of the history,geology and ecology of the region,and Fillippe kept us fully entertained and informed during our personal tour of Kings Canyon and Uluru.I couldn't recommend Emu Run highly enough!
Hi Lynne! We are so glad to hear you enjoyed a spectacular few days exploring the highlights of Central Australia with us! We will be sure to pass this amazing feedback onto the team. Thanks so much for your recommendation! We hope to see you back in the future for more amazing experiences. Regards, Patrick - CEO
Fantastic experience: While travelling in Australia in April 2024 I joined Emu Run Experience for two tours departing from Alice Springs. One was the Uluru and sunset tour with BBQ and the other the West MacDonnell Ranges tour the day after. Both tours were great with kind, organized and professional guides that were safe drivers. The food during the tours was good, too. Would highly recommend.
Thank you for your wonderful review, Gabrielle! We're thrilled to hear that you enjoyed our tours to Uluru and the West MacDonnell Ranges. It's fantastic to know that you found our guides kind, organised, and professional, and that you enjoyed the food as well. We appreciate your recommendation! Regards, Patrick - CEO
Fantastic experience: Great bus trip, our lady bus driver from Uluru to Alice Springs was energetic and personable. Would recommend this trip.
Thank you, Michael! We're glad you enjoyed the bus trip with our energetic and personable driver from Uluru to Alice Springs. We appreciate your recommendation! Regards, Patrick - CEO
Fantastic experience: What an excellent trip this was. Our guide Miguel was great....very knowledgeable and took us to some lovely sites. Our guide was a very safe driver and highly recommend this trip
Thank you, Tim! We're delighted you had an excellent trip with Miguel as your guide. It's great to hear he was knowledgeable and took you to lovely sites. We appreciate your recommendation! Regards, Patrick - CEO
Fantastic experience: We can thoroughly recommend Emu Run Experience as your best way to get out and see Central Australia. Phillipe our driver on our West Macdonnell Rangers was very friendly, professional and above all brilliant at his job. We did a few tours with Emu Run Experience and would not hesitate to use them again. Thank you all for making our Central Australian trip memorable.
Thank you for your glowing review and recommendation, Barney! We're thrilled you had a memorable experience exploring Central Australia with Phillipe as your guide on the 1 Day West MacDonnell Ranges Tour. It's wonderful to hear he was friendly, professional, and brilliant at his job. We look forward to welcoming you back on another adventure with Emu Run Experience! Regards, Patrick - CEO
Fantastic experience: Knowledgeable guide Yad gave us interesting information on our Uluru tour. Great bbq at Uluru. Driver Miguel was a good driver who got us to Uluru and back to Alice Spring safely and without incident.
Thank you, Joy! We're pleased you enjoyed the Uluru tour with our knowledgeable guide Yad and the great BBQ. It's wonderful to hear that Miguel ensured a safe journey both to Uluru and back to Alice Springs. Regards, Patrick - CEO
Negative experience: Uluru and Kata-Tjuta are incredible, and seeing them is once in a lifetime. I was very disappointed by the tour. The tour guide was incredibly racist when introducing overseas tourists to First Nations Australia. For example, "oh up that road is towards where Albert Namatjira lived...he went to jail for leaving rum on the back seat of his car. Aborigines have problems with alcohol here". These comments were mixed with continued remarks about the social issues in Alice Springs she sees with First Nations people in town, broadcast over the loudspeaker. As tour operators, this company has failed their responsibility to be more culturally informed as this tour is overseas guests' representation of Australia. Shame.
Hi Taylah, Thank you for your feedback. We're truly sorry for the disappointing experience you had due to the troubling remarks made by our tour guide. Please accept our sincere apologies for any offence caused by these insensitive comments. They do not reflect our values as a tour operator. We understand the importance of cultural sensitivity and respect, especially when showcasing Australia's indigenous heritage. We take your feedback seriously and can confirm this matter is currently being investigated. It is imperative that all our guides are culturally informed, respectful, and sensitive to the narratives and histories of Indigenous Australians. Additional training will be provided to prevent such incidents in the future. We regret falling short of your expectations and delivering a respectful tour experience. Your feedback is invaluable as we strive to improve our services and ensure positive experiences for all guests. If you have further feedback or would like to discuss this matter further, please contact us directly. We appreciate the opportunity to address your concerns. Regards, Patrick - CEO
Fantastic experience: Had a great day today with Miguel touring the West MacDonnell Ranges. Scenery magnificent and Miguel an excellent tour guide and driver. Created some special memories. Thanks Emu Run Experiences.
Thank you for sharing your experience, Tanya! We're delighted to hear that you had a great day exploring the West MacDonnell Ranges with Miguel as your guide. It's wonderful to know that you found the scenery magnificent and that Miguel's expertise enhanced your journey. Creating special memories is what we strive for, and we're thrilled to have been a part of it. We appreciate your kind words and look forward to welcoming you on another adventure soon. Regards, Patrick - CEO
Fantastic experience: We did three tours with Emu Run Experience from Alice Springs - the Western MacDonnell Ranges tour, the Palm Valley tour, and the Uluru tour. All three were excellent. The tour guides and drivers (Johno, Miguel, Charlie and Yad) were very knowledgeable and everything was very well organised.
We're thrilled you enjoyed our tours of the Western MacDonnell Ranges, Palm Valley, and Uluru, Amy! Our team takes pride in providing knowledgeable guides like Jono, Miguel, Charlie, and Yad. Thank you for highlighting their expertise and the seamless organisation. We're delighted to have contributed to your memorable experience and look forward to welcoming you back soon. Regards, Patrick - CEO
Fantastic experience: It was a very enjoyable day with our guide, who was so knowledgeable about the history of Uluru. Half a day packed full of discoveries in a relaxed atmosphere.
Thank you, Bernard, for sharing your positive experience with us. We're delighted to hear that you had an enjoyable day exploring Uluru with our knowledgeable guide. It's wonderful to know that you found the tour packed with discoveries and enjoyed the relaxed atmosphere. We appreciate your feedback and look forward to welcoming you back for more memorable experiences in the future! Regards, Patrick - CEO
Fantastic experience: We experienced the Uluru sunset bbq with Yad and had the most incredible time. Yad was knowledgeable, attentive and cooked a mean bbq. Thanks Yad for making the experience so special for us and our two boys.
Hi Shannon. We are so pleased to hear you and your family had such an incredible time with Yad during your Uluru Sunset BBQ experience. It's such a special thing to sit back and enjoy the changing colours of the sun setting at Uluru. We hope the rest of your adventures are amazing! Regards, Patrick - CEO
Fantastic experience: Wonderful day with jad and migeil who both added to our experience with their knowledge and experience. Beautiful scenery and bbq tea watching the sun go down with Uluru and new found friends. A must do for all. Thanks
Thank you for sharing your experience, Paul! We're thrilled to hear that Jad and Miguel enhanced your day with their expertise. It sounds like you had a truly memorable time enjoying the stunning scenery and sunset with new friends. We appreciate your recommendation and hope to welcome you back soon! Regards, Patrick - CEO
Fantastic experience: Emu Run’s West McDonnell Ranges tour was a great way to see some fantastic spots around Alice Springs. All stops were great, but Standley Chasm was the highlight. Our driver and guide, Jono, was very knowledgeable and helpful. Supplied lunch was a very pleasant - all vegetables and lettuce for the wraps were fresh and crisp.
Hey Frank Z, Thanks for your great feedback on our West MacDonnell Ranges tour. Jono is amazing at what he does and it shows through with his passion for Central Australia. Enjoy the rest of your travels. Patrick - CEO
Negative experience: We had the worst experience of our holiday with emu run. Very unorganised and we had the bus driver stand over us and tell us to eat quickly and hurry up because he needs to pack up. We were last to get our meals then told to hurry was not a enjoyable evening
Hi Shirley, Thank you for taking the time to leave your feedback regarding your experience with Emu Run. We are very sorry that you did not have an enjoyable evening. We strive our best to achieve 100% customer satisfaction and we are beyond disappointed that this was not the case for you. Upon investigation we have been able to confirm that the staff were new and we have provided further training to ensure this does not happen again. We will use your feedback to enhance and improve our services moving forward. I have tried to reach you to discuss this directly, but haven't had any luck. Please call our office on 1800 687 220 as we'd love to talk with you further about your experience and how we can improve. Kind regards, Patrick - CEO
Fantastic experience: We had a lovely time at the Uluru with Emu Run Experience. Our driver Scott was absolutely amazing and our guide Yad always provided us with very interesting information about the historical story of the Uluru. Everything was really good, we would recommend this tour.
Hey Louise! Thanks for the awesome review of your experience with Emu Run at Uluru. We're so glad you enjoyed your time with Scott and Yad. They really know how to make a tour special! Can't wait to have you back for more adventures in the future. Cheers, Patrick - CEO
Fantastic experience: This evening with Miguel and Yad our tour guides. Great value very entertaining and friendly with a lot of information. Great Tucker BBQ. Thank you boys.
Greetings, Paul Your review has brought a smile to our faces! We are thrilled to hear that Miguel and Yad were able to provide you with an entertaining and informative tour experience, along with the delicious BBQ. We will be sure to convey your gratitude to them. We look forward to the opportunity to host you again for more memorable moments. Thank you for sharing your positive feedback with us. Patrick - CEO
Fantastic experience: Scotty our guide was extremely informative and friendly. He was flexible and understanding towards those who were much older and took a longer time with the walk/hike and assisted where he could. It was a fun day, I would highly recommend this .
Thank you for sharing your experience, Joyce! We're delighted to hear that Scotty was informative, friendly, and accommodating during your hike. Your recommendation means a lot to us! Regards, Patrick - CEO
Positive experience: I did the day tour from Alice Springs. Our driver was great! He was very friendly and shared some info with us along the way. When we got to Uluru, we switched to our other guide. He was in charge of the tour, driving, and the bbq. He seemed to have a lot on his plate and was stressed. He shared stories about the rock and took us to a few spots around, but by the end of the day, I think he was tired and ready to be done. The bbq was definitely the highlight. We had a gorgeous sunset, and Uluru turned colors as the sun went down. The food was pretty good, and it was nice to relax. Overall, it was great day!
Thank you for sharing your detailed review, Regan! We value your feedback. Your insights help us improve our services. We look forward to welcoming you back for another memorable experience. Regards, Patrick - CEO
Negative experience: Serious let down, don't waste your money!! They ran out of plates so I had my meal off a Tupperware lid, and I wasn't the only one! Afterwards we had to pack our own chairs and tables onto the bus. Well done to the staff, it seems like they were used to a badly run evening and can only blame management for this.
Hi Kate, Apologies, this is not the standard we normally deliver, we've obviouslt made a human error in catering with the supply of plates. Not sure about your comment about badly run evening, we deliver approx 200+ bbqs per year and on occassion due to human error something can go amiss and the team adapt as best they can a the time as we are in the middle of a national park and cannot do much to rectify the situation at theat time. Apologies again for the mishap and not delivering at the expected level of service we normally do. Patrick - Owner
Fantastic experience: We took the West MacDonnell ranges tour and greatly enjoyed it. Yad was a great tour guide and the sights were amazing. The small tour size made small adaptations easy. One of our favorite tours while in Australia!
Thank you for your wonderful review, Bill! We're thrilled to hear that you had a fantastic experience on the West MacDonnell Ranges tour with Yad as your guide. It's great to know that the small tour size allowed for a more personalised experience. We appreciate your kind words and recommendation. Regards, Patrick - CEO
Negative experience: did the uluru Sunset tour with Bbq .But it was heavy rain which was fine but the bus all the way through was so cold the bus was changed when coming back i still didnt find it that warm. Due to delayed pick up our tour seemed also rushed. We stopped at Uluru first then only spent 5 mins in Kata Tjuta.I understand the weather changes but as a tour company they should be use to weather changes .So no Sunset but the Bbq was nice but the place we was suppose to have bbq was changed due to weather.Which we to had wait in the bus for venue change. Tour company seemed bit disorganised. For the amount you pay I think if your going during when it's raining maybe the price should be cheaper. Wasn't the best tour I have had here and tour Guide Yad was okay. Found him to be abit abrupt with other people not doing the tour when they were trying to go see the painting on the rocks.I felt sorry for them. I guess I would have to do it when it's more hotter to see the difference but abit let down especially if your paying alot.
Thank you for sharing your feedback, J N. We apologise for the inconvenience caused by the weather conditions and the bus temperature during your Uluru Sunset tour. Your comments about the rushed schedule and disorganisation have been noted, and we will work to improve these aspects for a better experience in the future. We appreciate your insights and will take them into consideration for future tours. Thank you for choosing our tour company. Regards, Patrick - CEO
Fantastic experience: My Son and myself had experiences at Uluru and West Macdonnell Ranges that we’ll remember for the rest of our lives. The Emu Tours staff are first class with providing a professional registered guide for Uluru with Aboriginal culture knowledge and in Neil our guide for Macdonnell Ranges being informative and humorous. Highly recommended.
Thank you, Simon, for your glowing review! We are delighted to hear that you and your son had unforgettable experiences at Uluru and the West MacDonnell Ranges with Emu Tours. It's wonderful to know that our staff, including the knowledgeable guide for Uluru and the informative and humorous Neil for the MacDonnell Ranges, contributed to your memorable journey. We appreciate your recommendation and look forward to welcoming you back for more adventures in the future. Regards, Patrick - CEO
Fantastic experience: A once in a lifetime experience and a lifelong dream come true❤️. Totally epic in every way - stunning, breathtaking, mind boggling - loved the trip! Fly net, suncream and water an absolute must! ❤️❤️ We were picked up on time, fed well at sunset and delivered back to hotel - perfect!
Thank you, Diane, for sharing your incredible experience with us! We are thrilled to hear that your trip was everything you had dreamed of and more. Your description of the experience as stunning, breathtaking, and mind-boggling warms our hearts. We are glad to know that you found our services timely, well-catered, and seamless, making your journey even more perfect. Your recommendation of essentials like a fly net, suncream, and water is valuable advice for future travellers. We appreciate your feedback and look forward to creating more unforgettable memories with you in the future. Regards, Patrick - CEO
Negative experience: After hearing great reviews from others that had been on this tour, we were excited to get on board. Unfortunately, we didn’t have the experience we hoped for. Having paid extra for front row seats and receiving a call the day before to confirm this with our pick up time, when we went to board they had missed that a customer required a front seat due to being in a wheelchair. We were the last people to be picked up, so gave up our seats but were then rudely rushed to the back of the bus as the driver Dave began a rant to us all about the importance of being on time. We were ready at our allocated pick up time and the bus arrived 5 mins late! How we all then ended up 30 minutes behind schedule before starting the trip is baffling to everyone on board. We got to the last 2 seats together at the back but they turned out to be broken! The usb points did not work, the seats did not recline and they were next to the toilet, which smelt awful. Mid way through the tour the toilet had to be shut off as it was also apparently broken. I’m sure Dave is usually a great driver, however, on this day he was in a really bad mood. He explained to all of us on the bus that he had a bad night as his property was broken into (which is awful), however, he began driving before we had made it to our seats, shared his negative opinion of working for the company and made passive aggressive comments and threats to turn the bus around throughout the trip if we did anything further to upset him. To top it off, when we went to collect our lunch they had mixed up the order and didn’t have our wraps! We were provided with an alternative but it was becoming a comedy of errors and we were genuinely concerned about the mental health of our driver. Arriving to Uluṟu, we phoned the company to express our concerns and spoke to Frances who was polite and promptly refunded our seat upgrade, but made no further attempt to compensate us for what was a truly miserable start. Yad, our tour guide did his best to redeem the day and provided a lovely tour and cooked dinner with plenty of drinks on offer, but that honestly doesn’t make up for what should have been the experience of a lifetime. At the very least, fix the bus and take better care for the mental health of your staff.
Dear Hannah, We're truly sorry your experience didn't meet our high standards. Your feedback is crucial for our improvement, and we're already addressing the issues you raised. Offering an unforgettable experience is our goal, and we missed the mark this time. We’d value the chance to make it up to you. Please reach out to us to discuss how we can ensure your next visit is exceptional. Patrick Bedford - CEO
Fantastic experience: Just back from the Uluru BBQ with Emu. The food and drink was generous and good. Our Driver (Dave ?) was informative and friendly. Great value compared with similar trips in the area. Thoroughly recommended!!
Thank you for your glowing review! We're delighted to hear you enjoyed the Uluru BBQ with Emu, and that Dave's friendly and informative guidance enhanced your experience. Your recommendation means a lot to us. Looking forward to welcoming you back for another memorable adventure! Patrick - CEO
Fantastic experience: I've been with Emu Run Experience on two tours from Alice Springs. Very long Uluru and sunset tour with BBQ. And the second one, West McDonnell Ranges tour. The company employs excellent guides and drivers. Very good organization of tours. I recommend seeing the famous Red Center of Australia with them.
We're incredibly grateful for your review and thrilled to have hosted you on two of our tours—the Uluru sunset tour with BBQ and the West McDonnell Ranges tour. It's fantastic to hear that our guides and drivers left a positive impression on you with their excellence, and that the organization of our tours met your expectations. Your recommendation to explore the famous Red Center of Australia with us is highly appreciated. We look forward to sharing more unforgettable experiences with you in the future. Thank you for choosing Emu Run Experience! Patrick - CEO
Fantastic experience: It's a wonderful trip, many beautiful views and our tourist guide, Yad, is a very informative guide, he is full of enthusiasm and is very responsible. He made this tour full of fun and joy. Certainly will recommend my friends to join this tour when they come to visit Uluru.
We're delighted to hear you had a wonderful trip filled with beautiful views and joy, thanks to Yad's enthusiasm and informative guidance. It's great that his dedication made your experience so memorable. Thank you for recommending us to your friends for their Uluru visit. We look forward to creating more enjoyable experiences for everyone! Patrick - CEO
Fantastic experience: We enjoyed the tour from Alice Spring to Uluru with sunset dinner. It is a long day with several hours on a relatively comfortable bus and the driving was excellent. The tour was timed perfectly, dinner abundant and tasty. A great day at a fascinating site. Keep in mind is very hot and you need plenty of water and the mosquito net.
Thank you, Marco, for sharing your experience with us! We are delighted to hear that you enjoyed the tour and sunset dinner. It's great to know that you found the bus comfortable and the driving excellent. Your advice about staying hydrated and using a mosquito net in the hot weather is valuable for future travellers. We appreciate your feedback and look forward to welcoming you back for more unforgettable experiences in the future. Regards, Patrick - CEO
Fantastic experience: I joined the 1 day West MacDonnell ranges tour on February 15th. Our driver / guide was Scott. He was really great and told us a lot of interesting things along the way. It was a very nice day, beautiful scenery. I will definitely recommend it !
Thank you for sharing your experience! We're thrilled to hear you enjoyed the West MacDonnell Ranges tour with Scott as your guide. It's wonderful that you found the day enjoyable and the scenery beautiful. We appreciate your recommendation and look forward to welcoming you back for more memorable adventures in the future! Regards, Patrick - CEO
Fantastic experience: MacDonnell mountain range was a fantastic trip with lots of information and stunning sights
Thanks for your review Sue. So happy to hear your trip was fantastic! The MacDonnell Ranges are indeed stunning! Regards, Patrick - CEO
Negative experience: The tour has been delayed 1hour30mins,only 1 small apple and some lollies for "Fruits and snacks". Because of late time we had very Rush dinner. Air conditioner not working inside the Bus/Coach in the super hot weather. Not recommend at all. Bad experiences for us this time.
We're truly sorry to hear about the challenges you faced during your tour, including the delay, the snacks provided, the rushed dinner, and the air conditioning issue. This happens sometimes due to the climate we operate in and the remoteness of the area in Central Australi. Your comfort and satisfaction are crucial to us, and we're committed to addressing these concerns to ensure a better experience for all our guests in the future. Thank you for sharing your feedback. Patrick - CEO Patrick - CEO
Fantastic experience: Jono was our guide in Uluru for 2 1/2 days as part of our Princess Australia extension! He was amazing! Great experience, felt like home with the temps but just gorgeous. Thank you Jono!
We're delighted to hear that Jono made your experience in Uluru so amazing! Thank you for sharing your positive feedback, and we'll be sure to pass on your thanks to Jono! Regards, Patrick - CEO
Fantastic experience: Picked up at 7:15am, right on time, and proceeded to pick up others at other locales... and then on our way. Plenty of bathroom / snack stops and they had very large jugs of cold water to refill any water bottles. Morning snack provided. Nice stop at a place that had a few Emu. Outback is amazing to see and there was lots of history and information provided by the driver as we rolled along. Nice lunch stop. It is a long way away. But we got there and had a couple of walking tours of special sites at Uluru. Moved around to the other side and another walking tour. All 3 walks were relatively easy walks. Each came with lessons about the people who lived there. Then we had a very nice outdoor dinner at sunset before beginning the ride back (which gladly had more bathroom stops). Got back at 1am.
We're delighted to hear about your positive experience on the tour! It sounds like you had a well-organised and informative day exploring the Outback and Uluru. We're glad to hear that the tour provided plenty of amenities and interesting stops along the way. Thank you for sharing your detailed feedback, and we hope you have many more memorable adventures in the future! Regards, Patrick - CEO
Fantastic experience: I had an unforgettable memory in ULU. It feels like I am overwhelmed by nature. Also the tour guide, YAD from E Run helped us to have a great time with fluent explain. It was really helpful with a variety of legends about Ayers rock and Kata Tjuta. I was the only Asian in this tour but he explained everything with kindness and clearly. Thank you again Yulara as well as my guide, YAD. Hope you guys also have a great time with him.
We're thrilled to hear about your unforgettable experience at Uluru with your tour guide, Yad. We're glad to hear that Yad's kindness and clear explanations made your tour enjoyable. Thank you for sharing your positive feedback! Regards, Patrick - CEO
Fantastic experience: Emu Run was a great experience, I enjoyed my tour very much. Our tour guild was Yad and he was excellent, very nice gentleman will lots of information and fun facts along the way. Definitely will recommend Emu Run to all my friends and family. 10/10 time with you guys. Thanks again!
We're so happy to hear that you had a great experience with Emu Run! It's fantastic to hear that your tour guide Yad was excellent, and that he provided you with lots of information and fun facts along the way. Thank you for recommending Emu Run to your friends and family, and we're happy that you had a 10/10 time with us. We appreciate your feedback and look forward to welcoming you back for more memorable adventures in the future! Regards, Patrick - CEO
Fantastic experience: We did a day tour of Uluru and Kata-Tjuta and our guide, Yad, made it feel like we were part of his family. He is very relaxed, knowledgeable and caring. What stood out for me was that at every stop, Yad took time to explain in detail everything we would be doing and the time allotted. This made for a predictable and simple experience without anxious wondering.
Thank you, Nína, for sharing your wonderful experience on our day tour of Uluru and Kata-Tjuta with Yad as your guide. We're thrilled to hear that Yad's personalised approach made you feel like part of his family, creating a relaxed and informative atmosphere throughout the journey. It's fantastic to know that his detailed explanations and clear itinerary planning helped make your experience predictable and stress-free. We appreciate your kind words and look forward to welcoming you back for more memorable adventures in the future! Regards, Patrick - CEO
Fantastic experience: Emu Run tours are the best. Tour guides, drivers are very friendly, knowledgeable and helpful. On my latest trip, we had Yad as our driver/guide on the 1 day Uluru Tour. He's great!
Thank you, Giselle, for your glowing review of Emu Run tours and your experience with Yad as your driver/guide on your Uluru tour. We're delighted to hear that you found our tour guides and drivers to be friendly, knowledgeable, and helpful. It's wonderful to know that Yad's expertise and service made your trip memorable. We appreciate your kind words and look forward to hosting you on more unforgettable adventures in the future! Regards, Patrick - CEO
Positive experience: We went on 2 tours, West MacDonnell Ranges and Uluru/Kata Tjuta. West MacDonnell Ranges was a perfect tour, we were a group of 3 people. Our guide, Jono, was great because he was passionate about nature and knowledgeable about wildlife. We recommend it. 5/5 For the Uluru/Kata Tjuta, we changed buses multiple times during the day, because ours had a problem with the indicator light. The bus problem on the way out caused a delay, we had to hurry for the rest. Especially for the Walpa Gorge walk that is 1h return but we had only 30min so we couldn't go far. Maybe it would be better to start the tour earlier in the morning 4-6am, in order to have more time on site. Because every stop was timed, same for dinner. But the tour worth it. 4/5
Thank you, Netty, for sharing your experience on both the West MacDonnell Ranges and Uluru/Kata Tjuta Tours. We're thrilled to hear that you enjoyed the West MacDonnell Ranges tour with Jono as your guide, and that his passion for nature and knowledge of wildlife enhanced your experience. We appreciate your feedback regarding the 1 Day Uluru Tour and apologise for the inconvenience caused by the bus issue and resulting delays. We're glad to hear that despite the challenges, you found the tour worthwhile. Thank you for recommending us, and we hope to welcome you back for more unforgettable adventures. Regards, Patrick - CEO
Fantastic experience: had a lovely time on the emu run experience tours. went on the west macdonnell ranges tour with bluey and two trainee tour guides. bluey was a top-notch, engaging storyteller and shared a wealth of knowledge with us. he was truly the best tour guide I’ve encountered throughout all the different tour guides from the agencies I’ve toured with. always rare to have a tour guide know so much and cater to my interest in geology, so it was great having a chat with him :) the other two who came along with us were great as well and helped add to the atmosphere in the bus. they all seemed to really like the job and I particularly enjoyed seeing the reality of how y’all tour guides get trained too! quite inspirational and I really appreciate how hard everyone is working to make us tourists have a great experience in the red center. went on the uluru tour with sheldon and yad. the bus was comfortable and the two were great at engaging us, despite the big bus having a pretty dead atmosphere. kudos especially to yad for doing his best to reach out to the crowd despite our lackluster response. thank you to the guides for preparing our dinner too! was a really good experience and I highly recommend choosing emu run for tours in alice springs and uluru!
Thank you, Yu Qing, for your positive review of Emu Run Experience tours. We're glad you enjoyed the West MacDonnell Ranges and Uluru tours with Bluey, Sheldon, and Yad. Your appreciation for their knowledge, engagement, and efforts to make your experience memorable is truly valued. We're thrilled you had a great time and recommend Emu Run for tours in Alice Springs and Uluru. We look forward to hosting you on more adventures in the future! Regards, Patrick - CEO
Fantastic experience: Yad has been a very good guide, expert and professional. We had a truly amazing experience with him. Thank you so much!
Thanks for your review, Fausta! We are so happy you had an amazing experience on tour with Yad, your guide. Your feedback is greatly appreciated and will be passed on to Yad. Regards, Patrick - CEO
Fantastic experience: Great experience with Emu Run experiance at the West Mac Donnel Ranges!! We were a little group but confortable. Our guidetour, Jono, has been fantastic e had made us feeling welcomed and cuddled. He has explained lots of things and he has showed us lots of things. Very interesting . I suggest it!!
Thank you, Francesca, for your wonderful review! We're thrilled you had a great experience exploring the West MacDonnell Ranges with Jono. Providing a welcoming and informative tour is what we strive for. We appreciate your recommendation and look forward to your next adventure with Emu Run Experience! Regards, Patrick - CEO
Fantastic experience: Good value for money. We were picked up promptly from our accommodation by Jono who had an informative commentary along the way. Very friendly and funny. Highly recommended:))
Thank you, Suwanna, for your fantastic review! We're glad you found value in your experience with us and enjoyed Jono's informative and friendly commentary. Your recommendation means a lot to us. We look forward to welcoming you back for more memorable tours with Emu Run Experience! And thanks for sharing your wonderful photos! Regards, Patrick - CEO
Fantastic experience: A Big bucket list Day out!! Awesome scenery, Great BBQ & drinks at Sunset The Guides Dave & Yad were full of knowledge about Uluru & the Olga's Highly recommended
Thank you, Shirley, for sharing your 'big bucket list day out' experience with us - and your amazing shot of Uluru! We're thrilled you enjoyed the awesome scenery, great BBQ, and drinks at sunset. Dave and Yad are indeed fantastic guides with their wealth of knowledge about Uluru and Kata Tjuta. Your recommendation means a lot to us. We look forward to welcoming you back for more memorable adventures with Emu Run Experience! Regards, Patrick - CEO
Fantastic experience: terrific experience with Jono and Phillip (Felipe). Jono was a wonderful guide as he was able to give quite a detailed explanation of the country we were travelling through. Felipe was an observer but also was very engaged with the group. I enjoyed the fact that it was not a huge group too. Highly recommend doing the Palm Valley day with Emu Run.
Fantastic experience: Great Experience - had two tours with them (MacDonnell Ranges and Uluru) - would recommend anytime. Lovely guides with lot's of knowledgte and absolut professional organisation. Thank you very much.
Fantastic experience: My wife and I have recently experienced 3 tours in 4 days with Emu Run Experiences. The tours were West McDonnell Ranges, Uluru and Palm Valley. Our drivers and guides were Miguel, Charlie, Yad and Johnny. All 4 were very professional, accommodating and knowledgable. I do not hesitate to recommend this organisation for experiences you will never forget!
Fantastic experience: Good value for money. We were picked up promptly from our accommodation and had a informative commentary along the way. Very friendly. BBQ was great enjoyed watching the sunset over the Rock with a glass of wine. Best experience.
Negative experience: Worst Uluru experience - we were booked in for the Outback Sunset BBQ and we were picked up late, greeted by a cranky chef who told us we were 40 mins late and it’s not his fault and we had 20 mins to eat and drink and we would be back on the bus in about 50 mins to be taken back to the resort. Food was rubbish - salads taken straight from the supermarket (coleslaw, potato salad and pasta salad) with steak and sausages. Bottles on wine plonked on the table and we had to scrape our own plates and put them into tubs. Paid a lot of money and it was the biggest waste.
We're truly sorry to hear that your Outback Sunset BBQ experience did not live up to expectations. Your feedback is crucial for us to improve our services and ensure that all aspects of our tours, including punctuality, quality of food, and customer service, meet the high standards our guests expect. We understand your disappointment and are committed to addressing these issues. Thank you for taking the time to share your experience. Patrick - CEO
Fantastic experience: A once in a lifetime experience! We really enjoyed this day tour. Our guides, Dave and Yad made this trip even better. Lots of information, kindness & fun. Thanks, Isabel & Lucila
Fantastic experience: Fantastic day trip to West McDonnell Ranges, We swam in natural springs and our tour operator Miguel was fantastic.
Positive experience: We really enjoyed our day trip to the West MacDonnell Ranges with Catalina. Everything was done well and with enthusiasm. From lunch to swimming, all done so well. Our only disappointment/slight annoyance was being picked up last and dropped off last!
Fantastic experience: West MacDonnell Ranges Day Tour- this left us amazed & in awe of our beautiful country. The most wonderful experience filled with scenic views, discovering surprising gorges & appreciating our Indigenous origins. Felipe, our Tour Guide entertained us with stories & history- & amused us with his quirky sense of humour. Definitely recommend this Tour- we're still raving about it. Make sure your phone is charged for copious amounts of superb photos of inspiring landscapes & hidden oasis'.
Fantastic experience: Amazing tour. Highly recommend. Would definitely do it again. Some of the views we saw were breathtaking. Would definitely recommend going for a swim at the water holes. Cat (tour guide) was the best. Very knowledgeable and helpful.
Fantastic experience: I did the West MacDonald Ranges with Catalina. This was a great tour. The commentary was excellent. Thank Catalina for a wonderful experience.
Fantastic experience: We experienced the Uluru BBQ sunset trip a week ago and would like to thank Charlie and Yad for a fantastic day. We’re over from England and would thoroughly recommend this informative trip. Two days later we did the Palm Valley 4WD trip with Miguel, great fun. Again wonderful the guides were so knowledgable and had patience with 2 people in their mid 70’s. Trips of a lifetime. Thank you.
Fantastic experience: An amazing experience. We really enjoyed the dinner of a simple BBQ with the spectacular backdrop of the rock. Our driver was very professional, driving, cooking, cleaning up and entertaining us all on his own.
Positive experience: The West McDonnell Ranges tour from Alice Springs was spectacular. We were disappointed that we were put on a mini bus as there were 9 on the tour. We couldn't stand up in the bus and the seats were not as comfortable. The driver though very nice ,had only been in the country a few months and lacked an in-depth knowledge that we would have appreciated. The fresh water available on the bus was unpleasant in taste. We found AATKing bus tours by comparison far more comfortable and knowledgeable.
Fantastic experience: Great day Charlie was our driver she was awesome great knowledge and informative. When we reached Uluṟu Yad took over. He took us on an amazing journey to the Olga’s and Uluṟu. We seen spectacular sights and heard many interesting stories. I can highly recommend this amazing trip.
Fantastic experience: Jono was a great guide and took us to the most interesting sites in the Macdonell Ranges. He provided an informative friendly banter on the trip. The lunch at Ormiston Gorge was amazing. Overall the tour the tour was awesome.
Thank you, Stephen, for your wonderful review! We're delighted to hear that Jono provided such a great experience, showcasing the most interesting sites in the MacDonnell Ranges with informative and friendly banter. We appreciate your recommendation and look forward to your next adventure with Emu Run! Regards, Patrick - CEO
Fantastic experience: Big shout out to our guide Catalina. Charming, funny, knowledgeable, passionate, hardworking. Great person. Here’s to the tour and the destinations covered. Great places and interesting sights. Down side Mr Emu Run Experience, the bus! Buy a new one. The good thing was that the air conditioning worked well. But the suspension is shot, the seats are small and not very comfortable. For goodness sake with great staff like Catalina, she deserves a great bus. Cheers had a great day.
Fantastic experience: I absolutely loved the day tour to West McDonnell range and gorges. Our bus driver Felipe was wonderful, informative and entertaining. Thank you Felipe for making the day such a special experience.
Fantastic experience: So, I joined 2 tours by myself. Joined West MacDonnell range tour by Johnno. He was very funny and very informative, also he summoned Black foot wallaby. He also love about nature, climate change, West Mc history. Another tour was Uluru/ Kataju. Driver was Heather and tour guide was Jad? I think he is from Geelong. Very informative about indigenous history, nature, very easy to listen. Uluru bus driver was kind enough to stop to show us Mt connor!!. I really enjoyed.
Fantastic experience: We had a great experience with Emurun and our guide Felipe. He made our all day trip pleasant informative and assisted with all the inquiries the group and we had during the trip. We highly recommend Emurun to all ages to be able to discover Alice Springs.
Fantastic experience: Today we went to another Emu Run tour in Alice Springs. We had a great day tour visiting the MacDonnells Ranges, Finke Gorge National Park, Palm Valley and Hermmanburg. The tour guide Johno was great, very informative and helpful. We had a really good time and enjoyed very much. Highly recommend this wonderful adventure Hector and Susie
Fantastic experience: Loved it. Driver (Miguel from Seville & tour guide Jad from India) were friendly, helpful, full of information & did everything with a smile. Dinner was splendid & there were also indigenous people with wonderful original paintings selling their art cheaper than in other places, signed and photo. Superb!
Positive experience: It was ok. We did the 1 day Kata Tjuṯa and Uluru tour departing from alice springs and we used it to get us to uluru as we stayed there after. It was therefore useful from that perspective as it combined the travel with a tour. The places you go to were good as well. We were unlikely however, as our tour guide was completely awful. I think his name was Yur Brad, he was so bossy! Kept telling everyone where to stand, go there, don’t go here, stay there, come back, stand closer. It was constant, all day and I found it so overbearing and rude. Frankly, it completely ruined my day and I probably should have told him to stop. He also didn’t do it in front of other colleagues, which I thought said it all. The highlight was the sunset BBQ, the food was lush and just watching the rock from the viewing area is amazing and very relaxing. Probably because the tour guide wasn’t there. Overall, an average tour that i probably wouldn’t recommend. The best way to see uluru is yourself with your own car/walking/cycling. All the information the tour guides give you is written in the information centre anyway.
Fantastic experience: Wonderful company have done two tours through this company most recent one day tour from Alice to Uluru, just breathtaking. Highly recommend could not fault.
Fantastic experience: Our family of five had a great trip with Emu Run. Our guide did a great job, the bus was comfortable and the food was fine. Overall, the experience was a good value.
Fantastic experience: Great trip around Alice Springs as we looked around the Alice Springs on Air School (ASNAS), Royal Flying Doctors, Telegraph station as well as Anzac Hill as Catalina was a great and very entertaining guide for our trip
Fantastic experience: The Historical Alice Tour was wonderful. Got to visit the School of the Air, the Royal Flying Doctor Service, the Telegraph Station and Anzac Hill. The history of these places is incredible. I learned a lot in one afternoon! Our guide Catalina was wonderful. She looked after our group so well and gave us time to enjoy all the sights. Highly recommend this tour with Emu.
Fantastic experience: The tour guide was so kind, considerate and pleasant. (He was a tall man with sunglasses and a hood on his head.) Our family came from Korea to see Uluru. It was such a fun and great experience.
Positive experience: I went on the full-day sunset Uluru barbecue tour. When they say full-day, they mean it. Pick-up is at 6 am, and drop-off is at midnight. The bus was conditioned and heated, so it was quite comfortable. The journey is long, 3 hours from Alice Springs to Uluru. The driver likes to talk a lot, so you may want to bring headphones so you can sleep on the ride there and back. We stopped at Kings Canyon for a self-guided hike which was quite nice. Then we stopped at the cultural center with a museum and multiple shops. Then the tour guide took us on a tour of Uluru. He could have worked on his presentation skills cause he mumbled a lot, and I wasn't sure he really knew what he was talking about. Definitely not passionate about giving the tour. Lastly, we had a barbecue and watched the sunset. The food was nice, and the sunset was surreal. On the way back, we stopped to stargaze for a few minutes, which was quite special.
Fantastic experience: The wonderful Cata picked us up from Redbank Gorge after finishing the Larapinta Trail and drove us back to Alice Springs. Cata was extremely knowledgeable and told us all about the history and culture of the area on our 2 hour drive back to Alice. Cata was flexible and accommodating, and even dropped my water bottle back to our accommodation after I left it in the car. Highly recommend Cata and Emu Run for Larapinta Trail transfers and food drops.
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