Flight Centre Albury
Information about Flight Centre Albury
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
As part of Australia's largest travel agency, Flight Centre Albury is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information.
Flight Centre Albury: Reviews
Fantastic experience: Friendly professional staff
We love to see this great feedback for the team, and how they were friendly and professional throughout your booking! Thanks for sharing Toby :)
Fantastic experience: Matthew was amazing. Could not recommend him more highly
Hi Donna, thank you for leaving such an amazing review about Matthew! We love hearing this
Fantastic experience: Annie in Albury Flight Centre was so helpful and was able to help us in our complicated booking situation! Thank you so much.
We love to see this fantastic review for Annie, and how she makes each booking simple and stress-free! Thanks so much for sharing, Antti :)
Negative experience: Once they get your money the customer service stops
Sorry to see you've not had a great experience with us Ashley! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]
Fantastic experience: I highly recommend Flight Centre Albury and in particular Michael Cooke. It took me 3 attempts to find someone who would listen to how I wanted to travel with my family of 5 rather than giving me the easy option for flights. I had a terrible booking experience last year with Flight Centre and thought I wouldn’t use them again but Michael has restored my confidence. Thanks so much for your help ☺️
Hi Noeleen, thank you for your positive review of Michael! We're delighted to hear that he provided such attentive assistance in planning your family trip, and tailored the package to meet your needs. We're grateful for your recommendation and look forward to assisting you with your future travel plans! ☺️
Fantastic experience: Michael from the Albury store is a great consultant who made the process really easy when booking for an elderly parent.
We love to see this great review for Michael, and how they helped make this so easy for you! Thanks so much for sharing, Gordon
Fantastic experience: Recently had Michael at Flight centre Albury plan our holiday in Thailand, it was perfectly organised, he is now organising our holiday to Greek Islands, highly recommend Michael at flight centre Albury
We love to see this great review for Michael, and how he made your booking easy and perfect! Thanks so much for sharing, Lewis
Fantastic experience: Soraya, Has been very helpful with the planning of my Canadian holiday
We love to hear how Soraya has made your booking easy! Thanks for sharing Garry
Fantastic experience: After having difficulty with flight centre online, I visited my local flight centre in Albury and Amber McLead support was fantastic! Amber helped to calm my anxiety after several days of trying to find a new flight when mine had a schedule changed that included an unexpected 2k price increase. I was quite shaken and dreading my trip but Amber really took care with me and has bought back the excitement to my European adventure! Thank you Amber
Thanks so much for this fantastic feedback, we love to see how Amber has taken such great care of your trip to take the stress of this situation for you!
Fantastic experience: Micheal was so helpful and took the time to get us an awesome deal!
Thanks so much for sharing this amazing review for Micheal! We love to hear this
Fantastic experience: Incredibly helpful and friendly. Special thanks to Michael for being personable, accommodating and willing to go the extra mile.
Fantastic experience: We have come to Annie for years and everytime is a pleasure. She has helped us with Outback Australia, Port Douglas, Fiji and now a complex Europe adventure. We recommend her to anyone needing a travel agent with a great service and passion for travel.
Thank you so much for your amazing review for Annie and your continual loyalty Pete! We love to hear how she makes each booking pleasurable and easy
Fantastic experience: I am so grateful for the help I received at Flight Centre Albury. Michael was very thorough. He listened and made sure he understood what I needed and super patient. Many thanks.
Hi Nikki, thanks so much for sharing this amazing review for Michael! We love to hear how his effective communication and listening skills made your booking process seamless and enjoyable
Fantastic experience: Recently had travel arrangements booked by Michael Cooke. He was very helpful, helping us plan and book all parts of our trip, with consideration to our budget and situation. Any changes we were wanting were followed up promptly and then communicated quickly to us. We had a great trip made all the better by the fact that the task of booking etc was all taken care of by Michael! Thankyou!
We love to see this glowing review for Michael, and how he not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Kaz :)
Fantastic experience: We were lucky enough to get Michael as our consultant at Albury Flight Centre to help us navigate and plan our trip to Vietnam. We had organised some parts ourselves and Michael was awesome at helping us fill in the missing pieces to our 3 week holiday. Nothing was to much trouble. He was so happy and patient. Making sure very bit of our holiday was planned to perfection. Thank you so much Michael we really loved working with you. Janene, Julie and Bernadette xxx
We love to see this glowing review for Michael, and how he not only secured you an amazing holiday, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback :)
Fantastic experience: Michael from Albury was very friendly, helpful, patient and professional.
Hi Lina, thanks so much for sharing this fantastic review for Albury! We love to hear how her friendly and patient manner made your booking process seamless and easy
Fantastic experience: Annie was very helpful all the way through can not speak highly enough about her has made the process very easy thank u
We love to see this great review for Annie, and how she helped make your booking process so easy for you! Thanks so much for sharing, Jason
Fantastic experience: Had a great experience with Annie when booking a trip to Thailand for 2024. She was friendly and professional, and worked hard to make sure we got the best deal possible. Will definitely book with Annie again in future!
Hi Stephanie, thanks so much for your fantastic review for Annie! We love to hear how her professional and friendly manner made your booking process seamless and enjoyable
Fantastic experience: Soraya was a wonderful travel consultant. We were senior citizens undertaking a pretty complicated journey to reach our destination (& return). Had intermittent questions for Soraya in the months pre trip (some fairly stupid it could be said). However nothing was a problem for her. Our trip went without a hitch. I'm sure everyone at Albury FC are good, but if you get Soraya you'll be well looked after.
We love to see this awesome review for Soraya, and how she made your booking trouble-free! Thanks for sharing, Christine
Fantastic experience: great help all good
Hi Gary, thanks for sharing this wonderful review for our team!
Fantastic experience: Michael Cooke provided the best customer service, he was very thoughtful and took great initiative thinking through every small detail for the trip, he has made the booking process very easy and simple for me as I am not experienced in travelling.
Hi Emma, thank you so much for your fantastic review for Michael! We love to hear how he made your booking process very easy and simple for you
Positive experience: A rare complaint regarding our ghan booking, otherwise we are happy with all our previous experiences here.
Hi Stephen
Thanks for your review. If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]. ~A.C
Negative experience: You don’t want to know. Just trust me and dont
Sorry to see it appears you've not had a great experience with us Carla! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; [email protected]
Negative experience: BEWARE ! Do not use flight centre Albury and do not use Damien Crawford ! He will take your money and quite literally go on his own holiday leaving you and your family to try fix his mistakes, on your holiday, from changing terrible hotels he reassures were fantastic, mixing up rooms, rudely dismissing any concerns about bookings he has made that seem dodgy and a unprofessional and unethical treatment of customers So do not waste your time and your money, trust your instincts and book it yourself, he has as much knowledge as you do on the places you want to go to, except worse, as he will lie and tell you trust him he supposedly knows more. So don't go there or too him, and organise your trip yourself, it will workout, and probably much better than he could ever organise it for you!
Negative experience: Far from a good experience
Hi Rodney - We're sorry to hear that. This is not how we want our customers to feel when they book with us. If you wish to further address this issue, please feel free to reach out to our customer service team via this online form: http://travl.to/6266jA5Hr
Fantastic experience: Everytime I booked through Flight Centre Wodonga they were extremely helpful, all the way to each detail of any of my journeys, thank you Flight Centre
And thank you for your kind words, Gisela - we aim to please!
Negative experience: person in store 4:30 shop shut. told through the glass I could book by phone or email. phoned 2 times put on answering machine hold for very long time..left my number 2nd time. no one called me back. Taking my money elsewhere. I tried to support local workers Big Fail.
Hi Maryann,
Sorry to see your review. Most of our shops that open on Sundays do close at 4pm and our agents will often stick around for a short while to get somethings finalized. We are very sorry for the inconvenience though.
It is very disappointing to see that you did not have a good experience trying to book over the phone though. If you'd liked to make an official complaint, you can call our Customer Relations team on 1800 117 747 or email [email protected]. They’re available Monday to Friday 9:00am - 5:00pm AEST.
Rosie.
Fantastic experience: I love the albury flight centre the staff is professional and really helpful they were so kind and made me feel at ease
This is so great Lyn, thanks for letting us know!
Negative experience: They were not interested in processing my request with Jetstar, other flight center stores were, they just could not be bothered, I would not do business with them again, even if you paid me, they are a disgrace to the flight center brand.
Fantastic experience: Flew about along time ago good.
Fantastic experience: Excellent service, first class, I will always use Flight Centre from now on, the first time I have thought of using a specialist booking team, and I would never not use them now!
Fantastic experience: We have been booking with Alyscha for 10years now and she’s excellent at what she does. Always looks for the best options and provides honest detail.
Fantastic experience: Chris and the team were very helpful with changing my ticket and kept me up to date via email and phone. They made it so simple for me. Great team.
Fantastic experience: Have recently booked a flight to the states. Exciting but nervous for me but luckily had a great travel agent in Melissa to help me get everything booked and sorted. Recommend flight centre for sure. Thanks for all your help :)
Fantastic experience: We dealt with Lauren at Flight Centre Albury. Have not taken our trip as yet but have been in communication with Lauren with various questions in our lead up. Couldn't ask for more. Very professional & wonderful people person. Very happy.
Fantastic experience: Melissa from Albury Flight Centre has been looking after our travel arrangements for the past 7 years. Albury Flight Centre has always found us the best deals with very quick responses and care.
Fantastic experience: I’ve been thoroughly spoilt with exceptional service from Alyscha and if she’s not there her team are all so incredibly helpful and knowledgeable... I’ve traveled extensively in the past few years and Alyscha hasn’t ever let me down... every little detail is taken care of. Thanks Alyscha for making my trips so easy and for your patience with me!!!
Positive experience: We have always found flight centre Albury staff to be helpful and competitive with prices. Our only criticism is that due to recent staff turnover we have not been able to establish a consistent relationship with staff as in the past.
Fantastic experience: Maddy at Flight Centre is always super knowledgeable, friendly and helpful. Couldn't recommend anyone more for your next holiday!
Fantastic experience: Flight Centre made all the arrangements so easy for me. Trying to compare accommodation, flights along with everything else is not only time consuming but also quite stressful when you have so much to do in a day. Knowing that one phone call can set you up with a fantastic holiday at a great price really takes the stress out of it and relaxes you right from the word go so you can enjoy your holiday! Thanks Flight Centre!
Fantastic experience: The trips that we have been on have been with flight centre . We recently went to Cambodia , Vietnam and China which we organised through Flight Centre in Albury. Melissa Mc Mahon looked after us and was extremely helpful. Our trip went off without any problems and were at ease to know we could contact Melissa at anytime . We had such a fantastic holiday with lots of great memories . Looking forward to our next holiday through Flight Centre . Just having everything organised for us takes the stress off us and makes our holiday more enjoyable . We have know problems recommending Flight Centre to friends and Family . Kind Regards Laurene Hinson
Fantastic experience: Awesome people an have to thank Lauren for everything that she did to help me get in my way to Canada Cheers
Fantastic experience: Jess was so very helpful in trying to get us the possible price for our trip to Bali. Her patience when we changed dates was much appreciated.
Fantastic experience: I can't speak more highly of Alyscha Hutton all the advice,support and help she has given us over the last few years has given us the confidence to travel overseas knowing that we had her to back us up if any problems arose
Fantastic experience: Jess at ABX, is the best , Always goes the extra mile and great communication with our travel needs. We love all the staff in the office and only use Flight Centre.
Fantastic experience: Magnificent service. Very friendly environment whilst being very efficient. Good follow up if there are changed to times or dates after the booking has been made. I started using the Flight Centre Albury several years ago and I haven’t used anyone else since then.
Fantastic experience: I have always had great service at Albury Flight Centre. My current agent, Jess Dempsey is very helpful and friendly.
Fantastic experience: Maddi was extremely thorough and a pleasure to work with :)
Fantastic experience: I have booked several flights and holidays thru Flight Centre, the last few by Jess Dempsey. Each time I have been very happy with the service and my trips have been wonderful !
Fantastic experience: Lauren was very helpful and listened so well to our family needs when booking our flights back to the UK from Australia, and squeezing in a stopover to Abu Dhabi. She was creative, thoughtful and sensitive. She saved me hours of time booking everything independently online. Thanks so much! (P.S. Give her a pay rise :)).
Fantastic experience: Really knowlageble and understanding!
Fantastic experience: I have been very please with the service I have received through Flight Centre Albury - especially Maddy Crichton who has proven very knowledgeable and flexible with my requests.
Fantastic experience: Madeline is the best, wouldn’t go to anyone else.
Fantastic experience: I have had great service and advice from Alyscha at Flight Centre Albury. She is responsive and reliable.
Fantastic experience: Love Mel McMahon the Manager. A rock
Fantastic experience: Excellent
Fantastic experience: Great personal service from Jess. Nothing was too much trouble and we will certainly be back. Thanks
Negative experience: Whilst the staff are really helpfull it is a Typical Flight centre with better deals availble elsewhere
Fantastic experience: Always 5 star service
Negative experience: Don't know this business
Fantastic experience: Good service and great advice
Fantastic experience: Great service
Fantastic experience: Excellent
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