RACT Burnie
24 North Terrace
7320, Burnie
+61132722

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

Our comment from TraTraTravel about RACT Burnie:

RACT Burnie is dedicated to providing exceptional service and support to its members and visitors. With a team known for their friendliness, attentiveness, and helpfulness, many customers have praised their experience when seeking assistance for various needs. From booking urgent flights to handling car insurance, RACT Burnie has demonstrated a commitment to customer satisfaction.

Here are some highlights based on customer feedback:

  • Outstanding service from staff members like Georgia, who go above and beyond to ensure a stress-free experience.
  • Quick response times, particularly noted in emergency situations like roadside assistance.
  • Efficient handling of inquiries and requests, resulting in minimal wait times.
  • Helpful information and advice regarding services, including discounts and member benefits.

While there have been some concerns regarding specific services, such as tree removal after wind damage, the team is responsive and encourages communication to resolve issues. Overall, RACT Burnie is highly recommended for their excellent customer service and varied offerings, ensuring every visitor's needs are met.

RACT Burnie: Reviews

4.5/5 (43 Reviews)
Tracey “TraceyJane” Duniam 1 year ago

Fantastic experience: We contacted the office for assistance with booking urgent flights to the UK for a friend. Georgia was amazing, the person who needed the booking was spoken to beautifully by her. She explained everything and looked at different options to help keep costs down. She explained how to contact them if she had any issues or needed further support. Georgia absolutely helped our friend have a stress free travel home to be with her family.

RACT Burnie
RACT Burnie

Hi Tracey, Thank you for taking the time to provide some positive feedback. Thanks, your RACT Team

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lillia darabi 1 year ago

Negative experience: Very disappointed with the sever wind damage to trees and fences RACT does not take trees away only repairs fences

RACT Burnie
RACT Burnie

Hi Lillia, Thank you for reaching out. If you’d like to e-mail us at [email protected] with further details of your experience, we can do our best to assist you. Thanks, Your RACT Team

Lyn Saxby 1 year ago

Fantastic experience: Very helpful

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RACT Burnie
RACT Burnie

Hi Lyn, Thank you for taking the time to provide some positive feedback. Thanks, Your RACT Team

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Iam God 2 years ago

Positive experience: Well received and prompt service.

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RACT Burnie
RACT Burnie

Hi, Thank you for taking the time to provide some positive feedback. Thanks, Your RACT Team

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Jude Taylor 2 years ago

Fantastic experience: I am very happy with RACT Burnie! Efficient & not a long wait! Highly recommend!

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RACT Burnie
RACT Burnie

Thank you for taking the time to provide us with this feedback, Jude, we will pass this onto our Burnie team. Thanks, your RACT team.

Daniel Cope 2 years ago

Fantastic experience: Easy to park great service realy helpful information

RACT Burnie
RACT Burnie

Thank you for taking the time to reach out with your feedback, Daniel. Your RACT Team

Jarrah Keenan 2 years ago

Fantastic experience: Excellent service!

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Meeghan Bell 2 years ago

Fantastic experience: I blew out a tyre on a very busy road on a Friday afternoon. I can't speak highly enough about the service I received from the woman who answered my call to the man who changed my tyre. Thankyou

RACT Burnie
RACT Burnie

Fantastic to hear Meeghan! Thanks so much for taking the time to leave your feedback. We'll make sure it gets back to our Roadside team. Have the best day! Your RACT Team

brian kingston 2 years ago

Fantastic experience: Quick response for a cracked windscreen

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RACT Burnie
RACT Burnie

Hi Brian, Thanks so much for taking the time to leave your feedback. We really appreciate it! Your RACT Team

Sally D. 2 years ago

Fantastic experience: Polite, friendly and 100% helpful.

RACT Burnie
RACT Burnie

Hi Sally, So fantastic to hear. Thank you so much for taking the time to leave your lovely feedback! Your RACT Team

Michael Hutchings 2 years ago

Fantastic experience: Great staff very friendly and great service

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Emma Woods 2 years ago

Positive experience: Staff were friendly and attentive to my needs.

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Angela Thompson 3 years ago

Fantastic experience: Always a pleasure to have these people on hand. They go out of there way to be kind and friendly and helpful

Deborah Woodberry 3 years ago

Fantastic experience: Very helpful and on point

Leo O'Dea 3 years ago

Fantastic experience: On our way to organising our holiday to NZ next year. Have used them before and the process works well

RACT Burnie
RACT Burnie

Hi Leo, Thanks so much for taking the time to leave your feedback. We'll ensure this is passed on to the RACT Travel team. Thanks again. Your RACT Team

Mick Forshaw 3 years ago

Fantastic experience: Great friendly service and would recommend them to anyone

David Dunkin 3 years ago

Fantastic experience: Staff are very helpful and full of energy.

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Maureen Edwards 3 years ago

Fantastic experience: Help full and friendly staff

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RACT Burnie
RACT Burnie

Hi Maureen, Thanks so much for taking the time to leave fantastic feedback! Regards, RACT

B. M .W 3 years ago

Fantastic experience: Very friendly

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RACT Burnie
RACT Burnie

That's great to hear. Thank you for your kind review :)

Julie Rist 3 years ago

Fantastic experience: Car Insurance

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RACT Burnie
RACT Burnie

Hi Julie, so glad you had a positive experience with us. Thanks for taking the time to leave a review. Best, your RACT Team.

Helen Studley 4 years ago

Fantastic experience: Excellent service, staff know their product.

Christine Jackson 4 years ago

Negative experience: Insurances cancelled due to being too expensive

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Nora Perez 4 years ago

Fantastic experience: Thank You Andrew Dimarco From Burnie RACT For Giving My Son Cody Professional Lessons & Greatly Assisting My Sons Transition To His P Licence. Excellent Service Would Highly Recommend This Service To Everyone.

RACT Burnie
RACT Burnie

Thank you for your positive feedback Nora, we'll be sure to pass on your kind words to Andrew

Ahmed Ali Soliman Hassan 4 years ago

Positive experience: Went to get an international driving licence. Welcoming staff, took me about 20 minutes to get it ready (it will take less but the officer I attended was not familiar with it so called someone else to help).

Narelle Smith 4 years ago

Fantastic experience: All that we needed to do was done quickly and efficiently.

Janeann Roles 5 years ago

Positive experience: Very friendly staff. Great communication and information.

William Atkins 5 years ago

Positive experience: They were very helpful

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Stephen Clarke 5 years ago

Fantastic experience: Friendly and helpful. Nice to know they are local as well.

Rosemary Fisher 5 years ago

Positive experience: Was very helpful and solved my problem

RACT Burnie
RACT Burnie

Hi Rosemary, thanks for your feedback! We were happy to have been able to help.

Josie Blacklow 5 years ago

Fantastic experience: Friendly helpful staff, highly recommend.

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RACT Burnie
RACT Burnie

Hi Josie, thanks for leaving us a 5-star review. We're glad you had a good experience and will pass your positive feedback on to the team.

stanley turner 6 years ago

Positive experience: Very helpful staff

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RACT Burnie
RACT Burnie

Thanks for the lovely feedback Stanley. Cheers, Leah

Mandy Stephens 6 years ago

Positive experience: Didn't actually visit,called regarding child seats and restraints,very helpful staff member,that directed my call to the best dept to answer inquiry.

RACT Burnie
RACT Burnie

Thanks for the great feedback Mandy. Cheers, Leah.

Luree Thomas 6 years ago

Fantastic experience: Staff were very friendly and go above and beyond

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liam rackley 6 years ago

Positive experience: Very helpful stuff

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Sharon Williams 6 years ago

Fantastic experience: Lovely people great team and very helpful

Wendy Paulin 6 years ago

Positive experience: Great friendly staff

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Rishard Young 7 years ago

Fantastic experience: I have found this cumpony good

Julie Wescombe 7 years ago

Positive experience: Always helpful

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Phillip ORourke 7 years ago

Fantastic experience: I wouldn't go anywhere else for Car Insurance and assurance of top de top, LA garde DLA voitture, Merci

Sally Porter 7 years ago

Positive experience: Great insurance. Excellent driving instructor

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Craig Hensley 8 years ago

Positive experience: Very helpful staff and great roomy area but the desks for service are cramped together in one corner and no room for seating if going as a couple and with no privacy to discuss matters with the staff member.

Tasmanian Devil 9 years ago

Positive experience: Very helpful staff and I liked that they told us about all the extras we can get by being a member of their roadside assistance program. We get a discount on fuel where we normally buy fuel from anyway and they have cards to use at Woolworths where you get more value in groceries than the cards cost. Plus movie tickets to the local cinema are cheaper from Ract. I only wanted roadside assistance but will probably end up saving enough on the extras to get back most, if not all, the money the membership costs.

RACT Burnie
RACT Burnie

Great to hear you are getting the most out of your membership and that we could provide you with great service :)

Jimmy Delre 9 years ago

Fantastic experience: What a great branch of the RACT. Were happy to go above and beyond when I needed an ID permit fast before an overseas holiday. Excellent customer service. Thank you very much.

RACT Burnie
RACT Burnie

So great to hear you had great service, thank you!

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