Flight Centre

Fantastic experience: Demi was wonderfully patient and diligent in finding us the most affordable and applicable route for our trip. She checked info that she wasn't sure about and provided answers to our insurance queries

Fantastic experience: Rang and visited Flight Centre at Easland Ringwood. Samantha recommended a Cathay Pacific Business Class flight to Tokyo Japan and return via Okinawa at a far better price than I had been able to identify elsewhere. Had great service from Cathay Pacific due to some medical mobility issues. Great service all round.

Fantastic experience: I've been using Laura as my travel agent for some years and have always had the most positive and professional service from her. Her knowledge and experience make booking and travelling worry free. Her interest in me as a client is really important as it helps with working out my needs, especially as a single traveler.

Fantastic experience: Samantha at Eastland's Flight Centre is fantastic - super quick to answer our queries, make changes and made sure nothing was too much trouble. Extremely professional, friendly and knowledgeable. Samantha looked after us in planning for our trip and made it all so easy. Her colleague Rhiannon was equally fantastic in helping us make last-minute changes. 10/10

Fantastic experience: Rhiannon was fantastic. She's professional,knowledgeable and very patient. Made booking our holiday so easy. Found savings and worked out several options for us which not only saved us money, they maximise our trip time. Only negative is the Flight Center invoicing system. It would be great to have an invoice summary rather than the individual tour or item cost and then pages later the total. It would also be nice to be able to see the discounts and savings itemised. Highly recommend using Rhiannon when you are traveling. Michael

Fantastic experience: Samantha was absolutely amazing. She cleared up any queries and offered alternatives when required. She matched any online prices and provided further discounts when available She actually listened to what we wanted and delivered exactly what we asked for within hours

Fantastic experience: Laura was amazing with helping my friend and I book our Europe flights. Really efficient and great service. Thanks so much!

Fantastic experience: Fee Oakley (Flight Centre Ringwood) is always cheerful and ready to help.

Fantastic experience: A caring professionals with whom I've been dealing with for my travel plans for 8-10yrs. Nothing is too much trouble, stress free! Thanks Kelly & Fee

Fantastic experience: Rhiannon promptly identified and booked the best value flights for our needs. Answered all our questions patiently and gave good advice on what else we might need. Very efficient and friendly service.

Fantastic experience: Rhiannon at Eastland is a gem. She has advised and suggested when needed, and is patient when I have needed to consider options. She responds to emails in a timely manner. The process has been a pleasure.

Fantastic experience: Any time I have had to deal Samantha I have found her very helpful and nothing appears to be problem with her . John S

Fantastic experience: fantastic service have been 24 years with flight centre

Fantastic experience: Brad goes above and beyond to help with booking flights and if there's any problems, they get sorted straight away. I highly recommend Brad to organise your next trip.

Fantastic experience: Fiona was fantastic figuring out half our payments from Australia and half from N.Z. The itinerary looks fantastic! highly recommend.

Fantastic experience: Brad Williams has always provided fantastic service for us. Listens to our needs and helps us to make informed decisions

Fantastic experience: Brad was so friendly, knowledgeable and efficient. Our Fiji holiday was perfect! Everything was as expected and ran smoothly. I’m looking forward to Brad helping us plan our next adventure!

Fantastic experience: Brad is an exceptional deliverer of outstanding client service. He is a professional in his field with extensive knowledge of travel destinations, and most importantly is able to quickly connect to the client's interests, and provide recommendations that match those interests and wishes. I recommend Brad to anyone seeking a memorable travel experience.

Fantastic experience: Just had another great experience with Nathan. We and our friends have dealt with Nathan on numerous occasions and he has always been patient and friendly. He also gave us a good suggestion that has saved us money and helped ensure our overseas trip is enjoyable.

Fantastic experience: Rhiannon (Flight Centre Eastland) put together a fantastic holiday to WA for my husband and I. She was super organised and very professional. Great listener and everything was effortless. Thanks Rhiannon!

Fantastic experience: Fantastic service , Brad was so patient and very very helpful. Thanks again Brad for all your help.

Fantastic experience: Great advice and service. Our travel consultant Fee is professional, friendly, and very responsive in a timely manner to any queries.

Fantastic experience: Sam is incredibly knowledgeable and went above and beyond to cater for my travel needs. She made the process so easy and has made me feel confident with my trips that I’ll be supported. She is such a great asset to the Ringwood team and I plan to use her for all my future trips.

Fantastic experience: Rhiannon from Flight Centre has been fantastic in arranging our flights for our Europe trip in 2025. Can definitely recommend the Ringwood office for effortlessly arranging flights and any travel assistance you need.

Fantastic experience: Efficient, pleasant service

Fantastic experience: Great service as always

Fantastic experience: We walked in off the street and Rhiannon was very pleasant and totally helpful. she didn't rush us and listened to us and did her absolute best to get the best deals

Fantastic experience: Laura was amazing! So helpful and speedy with all her responses, definitely will be using Laura to book our future travels!

Fantastic experience: Claire Blomeley is my favourite. Very friendly and patient. I would always recommend to friends.

Negative experience: Highly not recommende buy voucher from here, we were froce to book at the store with extra 200 aud each person for the same flight and service as online booking. Very upsetting. Feel scam

Fantastic experience: Sandra is an excellent travel agent. She was very helpful & experienced

Fantastic experience: so helpful, demi was absolutely the sweetest. so thankful for her

Fantastic experience: Fionna always manage to sort everything out!

Fantastic experience: I have been planning a trip overseas with my friend and Kelly from the Eastland branch has been incredible. She has made this an enjoyable experience and her knowledge is outstanding. I would recommend her to anyone and would give her a 10 out of 10. Very professional as well.

Fantastic experience: Demi was 5 star & fantastic in dealing with our requirements.

Fantastic experience: Kelly Bell is the best (and she told me). Everything has been professionally organised and I am more than content with her service. I strongly recommend her for a pay rise.

Fantastic experience: Would like to thank Samantha Roumeliotis for her time and attention to detail. She made the process of booking my travel plans smooth and easy. Very attentive, with nothing too much trouble, even when I changed the dates on a number of occasions. Thanks Samantha.

Fantastic experience: It was a pleasure booking our holiday with Demi Wallace. She went out of her way to make sure our holiday was well organised and suited to our needs.

Fantastic experience: Brad is amazing to work with, always super helpful and organised. so thankful for everything he’s done

Fantastic experience: Fiona Oakley my Flight Centre Rep is the best experienced professional friendly++

Fantastic experience: Guy Drydale was super helpful. I wanted to go to Japan (and have not been before) so did not want the hassle of having to organise anything myself. Guy organised the entire trip. The hotels, flights, transfers, activities- everything. Three cities plus a fabulous airline. I only had to provide him with a brief outline and he did everything else. He has listened, amended as needed and as a result has planned an awesome trip. Zero hassle for me. 10/10 would recommend!

Fantastic experience: Brad Williams at Flight Centre Ringwood has been our family’s trusted travel agent for over 12 years. His honesty and extensive industry and personal travel experience have proven invaluable to our yearly travel plans. Importantly, Brad is friendly and always promptly responds to queries. We highly recommend Brad and his friendly and professional team at Flight Centre Ringwood.

Fantastic experience: Demi was very patient and helpful with our change of plans. Thank you!

Fantastic experience: We booked our trip with Rhiannon at Flight Centre Eastland. Lovely and patient, Rhiannon booked our trip with every detail in mind. Our hotels were amazing and transfers were booked making for a smooth trip. Plus, we were able to contact her while we were away with any questions. Will definitely book my future trips with Rhiannon.

Fantastic experience: Kelly Bell has gone beyond the call of duty for what we had expected from Flight Centre Eastland. She has been so very patient, accommodating, understanding all to a great end. She couldn’t have done more, her experience certainly showed, her calm and happy nature made her a pleasure to deal with. Thankyou Kelly we really appreciate all the time you gave us and your continued emails and updates. Peter and Helen

Negative experience: Terrible customer service. I was the only customer in the store when I attended, with five staff present and I was turned away and asked to make an appointment for the following week.

Fantastic experience: Rhiannon at Flight Centre is amazing, took care of all of our needs at short notice in a very friendly, helpful manner. Highly recommend!!

Fantastic experience: Kelly B is the most amazing travel agent. She takes care of all your travel plans needed and is patient, talented and kind. She has been looking after me for 3 years and still manages to accommodate the many things I have asked her to do on the day. She has planned trips for me and my daughter, and we thank her for her service and expertise.

Fantastic experience: Fiona Oakley has always been very good at getting the best travel plans and ready to sort things out when changes or alterations were needed. Fiona has given great service for many years and we are unlikely to change this service from Flight Centre.

Fantastic experience: Flight Centre Eastland, Ringwood, VIC., and Kelly Bell are brilliant.

Fantastic experience: Rhiannon at Eastland was very helpful

Fantastic experience: I always book with flight centre Eastland ( Kelly Bell )as she is very professional & extremely knowledgeable within the travel industry and provides the best experiences for all your needs. She never fails to create an unforgettable holiday and always includes every little detail from start to finish . Highly recommend contacting Kelly for your next trip of a lifetime

Fantastic experience: Having just returned from the uk, i made the booking with Kelly she was very helpful and made me feel at ease ,a pleasure to deal with . I was made to feel important and was never rushed nothing was to much trouble would recommend Kelly to anyone

Fantastic experience: Kelly Bell is AMAZING! Top service, with great knowledge, working well within our personal budget and times for our overseas trip, always polite and attentive. We initially booked our trip in 2020, and then of course, everything got cancelled. Kelly worked hard to get us our money back, even receiving refunds one year after the cancellation, this girl is gold! Then, when we were finally able to rebook for this year, there was no one else we'd rather go through, and it all went smoothly. We will definitely recommend Kelly at Flight Centre and use her again in a heartbeat.

Fantastic experience: Great, prompt service. Very satisfied.

Fantastic experience: Brad is amazing to deal with at flight centre Ringwood super patient with having to do changes and add ons for us as a family booking and when he was not in his office you can always email him he reply’s asap with response but we needed to add my husband straight away so he advised us to ring office and we got Rhiannon and she was absolutely fantastic as well and sorted it out on the spot for me and then handed our booking back to Brad great team effort love it

Positive experience: Quite helpful :)

Fantastic experience: Can't recommend Kelly from Flight Centre Ringwood enough. Her service and help was first class. She took the time and effort to save my family plenty and time and money

Fantastic experience: Everyone at flight centre Eastland has been so supportive and friendly. We love how approachable everyone is and are beyond happy with Demi and will definitely be seeing her for our future holidays

Fantastic experience: Helpful in looking at options, knowledegable, found extra benefits, prompt service, and very helpful in helping us in planning to make the most of the trip.

Fantastic experience: Always and excellent experience end to end.

Fantastic experience: I’ve booked through Flight Centre Eastland numerous times and have enjoyed their service every time. Friendly and knowledgeable staff, perfect!

Fantastic experience: Always fantastic service and professional and friendly staff.

Fantastic experience: David and I are very happy with the services received from Fiona at the Eastland, Ringwood Flight Centre, she is friendly, enthusiastic and a pleasure to be organising our trips for us. Excellent service

Fantastic experience: The service provided by the staff was excellent and greatly appreciated for our bookings to/fro Malaysia. Great and friendly service.

Fantastic experience: Booked my holidays to Whitsundays and experience a fantastic time hassle free. Flight centre made all arrangements, flights, transfers, accommodation and tour. Thanks to Demi for going above and beyond to accommodate all my requests.

Fantastic experience: Staff well kind and informed about everything, I definitely will get my tickets from them next time. Highly recommended.

Fantastic experience: My wife and I have used Flight Centre Eastland several times in the last few years and the wonderful Kelly Bell is always our go-to agent. Kelly's knowledge and professionalism is always first class, with such a happy and easy-going demeanour to match! We've spent the last few months back and forthing with Kelly, setting up a rather complex trip to Europe with many moving parts! Nothing has ever been a problem for her and her advice and expertise has proved invaluable. Kelly is such an asset to Flight Centre and her experience and genuine friendliness will keep us going back. Many thanks Kelly!

Fantastic experience: Excellent prompt and friendly service from Brad Williams Highly recommend Flight Centre Eastland

Fantastic experience: Fee at flight centre Eastland is incredibly helpful & humble, really great dealing with her!

Fantastic experience: Good experience. Staff were very helpful, I will use them again.

Fantastic experience: Demi has been a great help in booking me flights to England for Christmas!

Fantastic experience: Laura Wright from the Ringwood Flight Centre is regularly delivering a great customer services to a range of clients. She is also very professional and deserves 5 for her care and attention to detail in her work.

Fantastic experience: Rhiannon is so helpful in understanding and catering to the needs of her clients. I couldn't recommend anyone more.

Fantastic experience: Amazing company. I have booked all my overseas holidays with Flight Centre and have always had a fantastic experience. Shoutout to Kelly Bell from the Eastland store in Ringwood Victoria. Always a happy smile, great knowledge and a genuine love of helping out with all things travelling.. Thanks Kelly. Cheers ... Deb & Steven Archibald

Fantastic experience: Booked a 3 night cruise for November this year. Rhiannon was fantastic. She went through all of our options and explained everything in detail. She was very thorough and knowledgeable. Great service.

Fantastic experience: Thank you to Fionna. Very helpful.

Fantastic experience: Rhiannon was a delight to deal with. She was very thorough and professional even when I kept making changes to my booking. Thank you Rhiannon for making trip planning a pleasure.

Fantastic experience: The service was great - we feel confident with our travel consultant - Rhiannon. She was very helpful and extremely friendly

Fantastic experience: Demi at Flight centre Eastland was fantastic. She navigated the system very efficiently and made us feel very comfortable with our choices.

Fantastic experience: Claire from Flight Centre Eastland Ringwood was absolutely fabulous considering I haven't had a holiday for 11 years so had many questions that mosh travellers would already know. She returned every call and was going back and forth between the airline to ensure my disabled Mother was taken care of, not that we've left yet on our holiday.

Fantastic experience: As always, Flight Centre staff listen and respond promptly. They are very knowledgeable and always have great suggestions on ways to travel and the best places to see based on your individual requirements. Impressed!!!

Fantastic experience: The staff are very professional, efficient and friendly. We trust Flight Centre with all of our travel advice and support.

Fantastic experience: Rhiannon at the flight centre is great to deal with, knowledgeable and able to explore options very effectively. I would consider Rhiannon and the flight centre offering a full service offering and my goto for travel stuff. Very appreciative thank you.

Fantastic experience: Kelly Bell is an incredible ambassador for Flight Centre Eastland and the person to go to if you want honest and first hand advice, who is an expert at organising our trip (28day Europe trip). Nothing was a problem to Kelly, even when we decided to change tours etc. Thank you so much Kelly for making this trip to easy for Suzanne and I, as we were completely overwhelmed and not knowing where to start.

Negative experience: I did a few inquiries with a branch that I have dealt with my last trips, unfortunately called them up and did some inquiries about prices! Never heard from them back!! What kind of services are they offering to returned customers time and time again? Definitely they didn’t look after me on that inquiry, I even sent them a email updating some of the information I needed from them! Unfortunately this has been a common occurrence with the sales people! I mention I’m a long time customer, and the attitude I feel is they don’t care neither way! Just a number! Totally unsatisfied with the customer service not to mention the big difference in prices from one store to another! Unfortunately for them the person I was helping buying the international ticket went ahead and purchased with another entity, myself I will rethink twice in using you guys again.

Fantastic experience: As usual a great service by Isabelle Pisani offering suggestions that were not previously considered. Full marks for promptness, cheerfulness and professionalism

Fantastic experience: Demi has been super helpful with helping plan our trip to europe ! Took her time to help plan our dream trip and is so accomodating and knowledgeable. Couldn’t recommend her more !!

Fantastic experience: Rhiannon was extremely helpful.

Fantastic experience: Very easy to work with! Great customer service!!

Fantastic experience: Demi has been super helpful with planning our Europe trip! Very prompt with replies and has offered lots of different options that we had not considered to get the most out of our trip! :)

Fantastic experience: Kelly was amazing in helping me book my latest trip. Would definitely recommend!

Fantastic experience: I’m dealing with Isabelle at Eastland and she is the most helpful person.fantastic

Fantastic experience: Laura assisted us greatly with all our travel arrangements. Great service!

Fantastic experience: Fiona was amazing to deal with. Very informative and replied to all my queries very promptly. She was able to price match and explain anything that I needed explained. Will book with her again.

Fantastic experience: This young lady (KELLY), at Eastland went above and beyond our expectations, her day was full of appointments so she fitted us in on her lunch time as we needed to work our holidays to Canada and Alaska with family in the UK. A BIG thank you KELLY Keith and Sue Lyon xxoo

Fantastic experience: Great informative advice and help!

Fantastic experience: I had such a seamless experience with our travel booking with Rhiannon. Looking forward to doing our future booking for an easy travel.

Fantastic experience: Fee is amazing - listening to my muddled plans and making it a reality. Fee provides prompt, superior customer service.

Fantastic experience: All seems well thus far. Rhiannon is a lovely girl, very helpful and very prompt following things up for us. Thank you.