
Dubbo Visitor Information Centre

Information about Dubbo Visitor Information Centre
Opening hours
- sunday: 8h-16h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 8h-16h
The friendly staff at Dubbo are always happy to point you in the right direction, help plan your to-do list and even share some local secrets to ensure you have a holiday adventure you won’t soon forget.
With free all day parking available, toilet facilities, free wifi, Dubbo souvenirs and fresh local produce - We have you covered!
Our comment from TraTraTravel about Dubbo Visitor Information Centre:
The Dubbo Visitor Information Centre is renowned for its excellent service and friendly staff who are always ready to assist visitors. Guest reviews highlight the team's helpfulness and knowledge, making it a fantastic first stop for anyone exploring the Dubbo region.
Visitors have expressed their appreciation for the detailed information available, including maps, brochures, and recommendations for local attractions, such as the nearby zoo. The Centre also offers a well-stocked souvenir shop, a café, and clean restrooms, enhancing the overall experience.
While many reviews are positive, there have been occasional comments about staff engagement levels, suggesting room for improvement in maintaining consistent enthusiasm. Regardless, the overwhelming feedback supports the Centre as a valuable resource for anyone visiting Dubbo.
- Excellent service and helpful staff
- Detailed local information and maps
- Souvenir shop and café on-site
- Close to attractions such as Old Dubbo Gaol
- Clean facilities and a playground for children
Overall, the Dubbo Visitor Information Centre is a must-visit for tourists seeking a warm welcome and comprehensive travel information.
Dubbo Visitor Information Centre: Reviews
Fantastic experience: excellent service, staff very friendly & helpful
Hi Kim Thank you for your lovely review, we hope you enjoyed your time in the Dubbo Region and look forward to welcoming you back to the Centre in the future.
Fantastic experience: Fantastic ladies at this visitors centre!
Hi Kayla Thank you for visiting the team, we hope you enjoyed your time in the Dubbo Region.
Fantastic experience: Very pleasant and helpful
Hi Peter, Thank you for visiting us and leaving a review. We hope you enjoyed your visit to the Dubbo Region!
Fantastic experience: Gail and her colleague were both marvellous
Hi DJ TG, Thank you for your kind review, we hope we were able to assist with all your enquiries and hope you visit us again in the future!
Fantastic experience: detailed information I can take and ask, thanks.
Hi Luk Thank you for your review, we hope you enjoyed your time in the Dubbo Region!
Fantastic experience: Very friendly and helpful lots of information
Hi Susan We hope you enjoyed your time in the Dubbo Region and hope to see you visit us in the Centre again!
Positive experience: Ladies were very helpful as usual ⭐️⭐️⭐️⭐️
Thank you for your kind review Jan, we hope we were able to assist with all your enquiries and hope you visit us again!
Fantastic experience: Very helpful and great to buy souvenirs..
Thank you for your review Colby. We hope you enjoyed your time in the Dubbo Region and look forward to welcoming you back soon!
Negative experience: Nice to see quite a number of people found the centre helpful. Though one entry comments on their disinterest in their job. I have stayed in many regional towns and cities and would rate Dubbo as by far the most unfriendly. Ranging from rude to disinterested to unhelpful and dismissive people. Thanks only to the first nations people celebrating a baby reveal in the park who were the only welcoming ones in town. Travel on through. You wont miss much
Hi Peter We apologise for your experience while visiting the Centre and are always looking for ways to improve our sevice. If you have any additional feedback, please email [email protected] and a member of the team will happily speak to you.
Fantastic experience: Friendly and helpful staff.
Hi Kevin, Thank you for your review. We hope you enjoyed your visit to the Dubbo Region!
Fantastic experience: Super friendly and helpful staff lots of great information.
Hi Glen Thank you for your review. We hope you enoyed your time in the Dubbo Region!
Positive experience: Would have given 4 stars if the staff had been more interested in their work. They need to visit Tamworth & see how you are greeted there.
Hi Pete We apologise for your experience while visiting the Centre and are always looking for ways to improve our sevice. If you have any additional feedback, please email [email protected]. We hope you enjoyed your time in the Region.
Fantastic experience: The lady there was a fantastic help. Nothing was too much trouble
Hi Stephen Thank you for your review. Our staff love to help visitors explore the Dubbo Region and are always happy to assist. We hope to see you again soon!
Positive experience: Very helpful
Fantastic experience: As good as any we have been to. Great service.
Hi Ian, Thank you for your review. We hope you enjoyed your time in the Dubbo region.
Positive experience: Good on Dubbo info centre. They have just about everything you want to know. Maps are available. Brochures and booklets for all types of travels. Fantastic.
Hi Roxas Thank you for visiting the Dubbo Visitor Information Centre and the Dubbo Region. We hope to see you again soon!
Fantastic experience: Absolutely delightful place to stop for friendly and informative info about Dubbo. My young teen son and I borrowed the disc golf set (which was great fun) and then got some info about other places to visit. There’s toilets and a small playground outside, plus it’s very close to Old Dubbo Gaol and a supermarket in the Main Street. Definitely recommend.
Hi Francine, We are happy to hear that you have enjoyed your visit to the Dubbo Region. We hope to welcome you again soon.
Fantastic experience: The Visitor Centre was my first stop in Dubbo. Grace was very helpful in providing information and personal recommendations, as well as accessing information about my personal interests eg live music venues. A very worthwhile stop for visitors to Dubbo.
Hi Bronwyn, thankyou for your review. We hope you had a nice time in the Dubbo Region.
Fantastic experience: Good place lots of info, Cafe plenty of parking, easy to get to
Hi Laurence Thank you for the kind review. We hope you enjoyed your time in the Dubbo Region and look forward to welcoming you again soon.
Fantastic experience: This was our 1st stop in Dubbo.... So much information and a well stocked souvenirs shop. The staff were lovely and the overall service was amazing.
Hi Amanda, thank you for your review. We hope you enjoyed your time in the Dubbo Region.
Fantastic experience: Great picked up heaps of useful information on the local and surrounding areas Worthwhile stopping in if your travelling through Dubbo
Hi Stefano, thank you for your review. We hope you enjoyed your time in the Dubbo Region.
Fantastic experience: Yet again delighted with service and suggestions by staff
Positive experience: Very helpful staff when I asked about road conditions
Fantastic experience: Hello, the last time I was here in Dubbo, I also made a small detour here. The Information Centre is about a 10-minute walk from the town center and is easily accessible. A very nice building located in the greenery. The staff was really friendly and polite, could provide very good information and was also very helpful. Here you can find all sorts of information about the city and the surrounding area. You can also get a ride to the zoo from here, which is a bit outside of town. There are also many souvenirs for sale, coffee to drink, and there are clean restrooms available. I was very satisfied with everything here, Dubbo is a nice small town and always worth a visit. Thank you very much for the good service.
Fantastic experience: Friendly staff lots of information great location
Fantastic experience: Absolutely fabulous this is a great place different animals to see don't miss out on a visit
Fantastic experience: Great day out
Fantastic experience: If you need to know ow what’s going on Dubbo or where to cost when you are there, Visiter information center is the place to be. Very knowledgeable staff and full of information. It’s a must visit in Dubbo. Got myself an Emu toy and I love it.
Fantastic experience: Girlfriend loved the rhino
Fantastic experience: Great friendly service
Fantastic experience: Lovely staff!!!!!
Fantastic experience: Fabulous staff, a happy time, with good information
Fantastic experience: Helpful.. lots of good information
Fantastic experience: So well stocked. Pleasant staff. Great lunch area.
Fantastic experience: Called in to ask a few questions. The staff was really helpful. Local information centres are so good. Will be using them more.
Positive experience: Very helpful and friendly.
Positive experience: Girls very polite, knowledgeable,
Negative experience: Walked in and staff did not greet us. While wondering around the centre they stayed behind there counter talking to each other. No interaction with us. So we left disappointed.
Fantastic experience: How blooming bizarre the sign indicator never directed us into where the actual building is located
Fantastic experience: Recommended: first place to visit at arrival to Debbo
Fantastic experience: Helpful and friendly staff.
Negative experience: Terrible coffee. Small cups, asked for extra hot coffee and got coffee "as got as the machine child do". The coffee was tasteless and barely Luke warm. Don't get the coffee. The rest of the store has nice souvenirs
Fantastic experience: Very helpful
Fantastic experience: Staff very helpful
Fantastic experience: Nice place very helpful people
Fantastic experience: Very helpful and friendly staff.
Fantastic experience: Great experience, you can walk, ride or hire a bicycle, or drive your car or hire a buggy.
Positive experience: Very helpful. All good.
Fantastic experience: Staff were excellent
Fantastic experience: Nice shop, good for rhino selfie
Fantastic experience: Very informative
Positive experience: Very helpful
Fantastic experience: Great place to visit and get your needs and great friendly staff. Well worth the visit
Fantastic experience: Very interesting displays, lots of useful information.
Negative experience: It was closed for the day
Positive experience: Got a sticker from there for the caravan. Friendly staff
Fantastic experience: Before I never visited Information centres, not really sure why...but these guys were brilliant Thanks guys for your wonderful support.
Positive experience: Interesting content
Fantastic experience: Very helpful and friendly, thank you for your assistance
Fantastic experience: A great information centre with plenty of brochures about the nearby area, particularly the nearby zoo. Their are also a large amount of souvenirs based on the attractions. One of the Pluto's from the Solar System Drive is located here.
Positive experience: Very friendly staff and lots of info resources available
Fantastic experience: Girls are very helpful and lots of free maps.
Fantastic experience: Thank you both for having me yesterday
Fantastic experience: Very well presented with lots of information. Toilets are clean. Lots of parking available. Children's playground nearby.
Hi Colin, Thank you for visiting us, we hope you enjoyed your visit!
Fantastic experience: Awesome place every thing you need for a great weekend, highly recommend it
Fantastic experience: Spent loads of time and money in there,good reasonable prices. The staff are very informative and friendly too. Love that can take well behaved dogs on the lead in there too
Fantastic experience: Play area for the kids outside and plenty of information and souvenirs.
Fantastic experience: Friendly staff, really helpful.
Fantastic experience: The ladies in the Information Centre were very knowledgeable of the area and super helpful. If you are looking for short drives around Dubbo, visit the centre and get some recommendations.
Positive experience: Lots of information. Very friendly
Fantastic experience: Very knowledgeable. Provided great advice
Fantastic experience: Really nice, friendly staff and a great range of locally made products for sale.
Fantastic experience: Good place to start for our long weekend visit to Dubbo. Very helpful young lass and offered plenty of helpful info
Fantastic experience: Informative, restrooms and stuff to buy. Well done.
Positive experience: A very clean, friendly and well informed centre. It also has very clean rest facilities too.
Fantastic experience: Very helpful service here, and set in beautiful parklands. Highly recommend.
Positive experience: We had a look around and were able to get the information we were looking for
Positive experience: Good room, good staff. Nice dinner.
Fantastic experience: Very helpful young lady, pointed us in area's we would never have seen if she hadn't told us about them, (eg. street mural walk, painted rhino's & the lovely cafe at the zoo). Thanks...
Negative experience: Not very friendly compared to others I have visited on our travels
Positive experience: Friendly but not very informative
Fantastic experience: Very helpful with information for the area. Staff are very helpful and friendly.
Fantastic experience: Very informative with lots of information about other areas as well.
Positive experience: This is a fantastic information center..with great staff and plenty of information on the local area.
Fantastic experience: Very friendly and helpful staff.
Fantastic experience: Fantastic knowledgeable staff more than willing to help
Fantastic experience: Great help, lovely staff.
Fantastic experience: The Ladies were very helpful in booking a Big Adventure Pass online for me ..most grateful
Fantastic experience: Pet friendly, clean amenities, nice staff
Fantastic experience: Very helpful and friendly staff.
Fantastic experience: Friendly staff and helpful. Plenty of resources for guides and maps. Spacious setting with souvenirs from local products. Wines & jams/spread. I bought 3D DUBBO postcard and fridge magnet. They also sell coffee inside.
Positive experience: Very helpful staff.. Went out of there way to help.
Fantastic experience: Loved Dubbo, great place
Fantastic experience: Good selection of travel information and things to do in the area , friendly and helpful staff and nice clean facilities
Fantastic experience: A lovely experience with both ladies in the centre. Polite, helpful and with a great sense of humour. Thank you ladies
Positive experience: It's great to see a visitor centre that has great amenities and a gift store.
Fantastic experience: The team had all the knowledge, were friendly and helpful.
Fantastic experience: Great place for all the information you need. Gift shop was good to.
Fantastic experience: Awesome coffee lots of great info and interesting things to buy
Fantastic experience: Two young girls were so friendly and helpful
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