Dubbo Visitor Information Centre

Cnr Newell Highway and, Macquarie St, 2830, Dubbo
Cnr Newell Highway and, Macquarie St
2830, Dubbo
+61268014450

Opening hours

  • sunday: 8h-16h
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 8h-16h

The friendly staff at Dubbo are always happy to point you in the right direction, help plan your to-do list and even share some local secrets to ensure you have a holiday adventure you won’t soon forget.
With free all day parking available, toilet facilities, free wifi, Dubbo souvenirs and fresh local produce - We have you covered!

Our comment from TraTraTravel about Dubbo Visitor Information Centre:

The Dubbo Visitor Information Centre is renowned for its excellent service and friendly staff who are always ready to assist visitors. Guest reviews highlight the team's helpfulness and knowledge, making it a fantastic first stop for anyone exploring the Dubbo region.

Visitors have expressed their appreciation for the detailed information available, including maps, brochures, and recommendations for local attractions, such as the nearby zoo. The Centre also offers a well-stocked souvenir shop, a café, and clean restrooms, enhancing the overall experience.

While many reviews are positive, there have been occasional comments about staff engagement levels, suggesting room for improvement in maintaining consistent enthusiasm. Regardless, the overwhelming feedback supports the Centre as a valuable resource for anyone visiting Dubbo.

  • Excellent service and helpful staff
  • Detailed local information and maps
  • Souvenir shop and café on-site
  • Close to attractions such as Old Dubbo Gaol
  • Clean facilities and a playground for children

Overall, the Dubbo Visitor Information Centre is a must-visit for tourists seeking a warm welcome and comprehensive travel information.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Dubbo Visitor Information Centre: Reviews

4.6/5 (175 Reviews)
Kim E 7 months ago

Fantastic experience: excellent service, staff very friendly & helpful

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Dubbo Visitor Information Centre

Hi Kim Thank you for your lovely review, we hope you enjoyed your time in the Dubbo Region and look forward to welcoming you back to the Centre in the future.

Kayla Tonkin 7 months ago

Fantastic experience: Fantastic ladies at this visitors centre!

Dubbo Visitor Information Centre

Hi Kayla Thank you for visiting the team, we hope you enjoyed your time in the Dubbo Region.

Peter Scoular 8 months ago

Fantastic experience: Very pleasant and helpful

Dubbo Visitor Information Centre

Hi Peter, Thank you for visiting us and leaving a review. We hope you enjoyed your visit to the Dubbo Region!

DJ TG 8 months ago

Fantastic experience: Gail and her colleague were both marvellous

Dubbo Visitor Information Centre

Hi DJ TG, Thank you for your kind review, we hope we were able to assist with all your enquiries and hope you visit us again in the future!

Luk Gracie 9 months ago

Fantastic experience: detailed information I can take and ask, thanks.

Dubbo Visitor Information Centre

Hi Luk Thank you for your review, we hope you enjoyed your time in the Dubbo Region!

Susan Davis 9 months ago

Fantastic experience: Very friendly and helpful lots of information

Dubbo Visitor Information Centre

Hi Susan We hope you enjoyed your time in the Dubbo Region and hope to see you visit us in the Centre again!

Jan Corbett 10 months ago

Positive experience: Ladies were very helpful as usual ⭐️⭐️⭐️⭐️

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Dubbo Visitor Information Centre

Thank you for your kind review Jan, we hope we were able to assist with all your enquiries and hope you visit us again!

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Colby Ski 10 months ago

Fantastic experience: Very helpful and great to buy souvenirs..

Dubbo Visitor Information Centre

Thank you for your review Colby. We hope you enjoyed your time in the Dubbo Region and look forward to welcoming you back soon!

Deep Spa 10 months ago

Negative experience: Nice to see quite a number of people found the centre helpful. Though one entry comments on their disinterest in their job. I have stayed in many regional towns and cities and would rate Dubbo as by far the most unfriendly. Ranging from rude to disinterested to unhelpful and dismissive people. Thanks only to the first nations people celebrating a baby reveal in the park who were the only welcoming ones in town. Travel on through. You wont miss much

Dubbo Visitor Information Centre

Hi Peter We apologise for your experience while visiting the Centre and are always looking for ways to improve our sevice. If you have any additional feedback, please email [email protected] and a member of the team will happily speak to you.

Kevin Betts 10 months ago

Fantastic experience: Friendly and helpful staff.

Dubbo Visitor Information Centre

Hi Kevin, Thank you for your review. We hope you enjoyed your visit to the Dubbo Region!

Glen Marshall 11 months ago

Fantastic experience: Super friendly and helpful staff lots of great information.

Dubbo Visitor Information Centre

Hi Glen Thank you for your review. We hope you enoyed your time in the Dubbo Region!

Pete Spencer 11 months ago

Positive experience: Would have given 4 stars if the staff had been more interested in their work. They need to visit Tamworth & see how you are greeted there.

Dubbo Visitor Information Centre

Hi Pete We apologise for your experience while visiting the Centre and are always looking for ways to improve our sevice. If you have any additional feedback, please email [email protected]. We hope you enjoyed your time in the Region.

Stephen Shoobert 11 months ago

Fantastic experience: The lady there was a fantastic help. Nothing was too much trouble

Dubbo Visitor Information Centre

Hi Stephen Thank you for your review. Our staff love to help visitors explore the Dubbo Region and are always happy to assist. We hope to see you again soon!

gorbulusboffin 1 year ago

Positive experience: Very helpful

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Ian Baker 1 year ago

Fantastic experience: As good as any we have been to. Great service.

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Dubbo Visitor Information Centre

Hi Ian, Thank you for your review. We hope you enjoyed your time in the Dubbo region.

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Gracie Hernandez DUTHIE 1 year ago

Positive experience: Good on Dubbo info centre. They have just about everything you want to know. Maps are available. Brochures and booklets for all types of travels. Fantastic.

Dubbo Visitor Information Centre

Hi Roxas Thank you for visiting the Dubbo Visitor Information Centre and the Dubbo Region. We hope to see you again soon!

Fr S 1 year ago

Fantastic experience: Absolutely delightful place to stop for friendly and informative info about Dubbo. My young teen son and I borrowed the disc golf set (which was great fun) and then got some info about other places to visit. There’s toilets and a small playground outside, plus it’s very close to Old Dubbo Gaol and a supermarket in the Main Street. Definitely recommend.

Dubbo Visitor Information Centre

Hi Francine, We are happy to hear that you have enjoyed your visit to the Dubbo Region. We hope to welcome you again soon.

Bronwyn Jackson 1 year ago

Fantastic experience: The Visitor Centre was my first stop in Dubbo. Grace was very helpful in providing information and personal recommendations, as well as accessing information about my personal interests eg live music venues. A very worthwhile stop for visitors to Dubbo.

Dubbo Visitor Information Centre

Hi Bronwyn, thankyou for your review. We hope you had a nice time in the Dubbo Region.

laurence stonard 1 year ago

Fantastic experience: Good place lots of info, Cafe plenty of parking, easy to get to

Dubbo Visitor Information Centre

Hi Laurence Thank you for the kind review. We hope you enjoyed your time in the Dubbo Region and look forward to welcoming you again soon.

Amanda Gibson 1 year ago

Fantastic experience: This was our 1st stop in Dubbo.... So much information and a well stocked souvenirs shop. The staff were lovely and the overall service was amazing.

Dubbo Visitor Information Centre

Hi Amanda, thank you for your review. We hope you enjoyed your time in the Dubbo Region.

Stefano Z 1 year ago

Fantastic experience: Great picked up heaps of useful information on the local and surrounding areas Worthwhile stopping in if your travelling through Dubbo

Dubbo Visitor Information Centre

Hi Stefano, thank you for your review. We hope you enjoyed your time in the Dubbo Region.

Linda Wing 1 year ago

Fantastic experience: Yet again delighted with service and suggestions by staff

Carol Smith 1 year ago

Positive experience: Very helpful staff when I asked about road conditions

Jens Bauer 1 year ago

Fantastic experience: Hello, the last time I was here in Dubbo, I also made a small detour here. The Information Centre is about a 10-minute walk from the town center and is easily accessible. A very nice building located in the greenery. The staff was really friendly and polite, could provide very good information and was also very helpful. Here you can find all sorts of information about the city and the surrounding area. You can also get a ride to the zoo from here, which is a bit outside of town. There are also many souvenirs for sale, coffee to drink, and there are clean restrooms available. I was very satisfied with everything here, Dubbo is a nice small town and always worth a visit. Thank you very much for the good service.

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Jo Petrie 1 year ago

Fantastic experience: Friendly staff lots of information great location

Lyn Parker 1 year ago

Fantastic experience: Absolutely fabulous this is a great place different animals to see don't miss out on a visit

Chris Wanstall 1 year ago

Fantastic experience: Great day out

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Chathu Kularathna 1 year ago

Fantastic experience: If you need to know ow what’s going on Dubbo or where to cost when you are there, Visiter information center is the place to be. Very knowledgeable staff and full of information. It’s a must visit in Dubbo. Got myself an Emu toy and I love it.

Sam Worth 1 year ago

Fantastic experience: Girlfriend loved the rhino

Louise Posa 2 years ago

Fantastic experience: Great friendly service

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Hika 2 years ago

Fantastic experience: Lovely staff!!!!!

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Deborah Smith 2 years ago

Fantastic experience: Fabulous staff, a happy time, with good information

Robyn C 2 years ago

Fantastic experience: Helpful.. lots of good information

Keith Bainbridge (Keithrboz) 2 years ago

Fantastic experience: So well stocked. Pleasant staff. Great lunch area.

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Warren Hayward 2 years ago

Fantastic experience: Called in to ask a few questions. The staff was really helpful. Local information centres are so good. Will be using them more.

Lesley Warfe 2 years ago

Positive experience: Very helpful and friendly.

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Judith Anne Dixon 2 years ago

Positive experience: Girls very polite, knowledgeable,

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Gary Hanley 2 years ago

Negative experience: Walked in and staff did not greet us. While wondering around the centre they stayed behind there counter talking to each other. No interaction with us. So we left disappointed.

Craig Kokay 2 years ago

Fantastic experience: How blooming bizarre the sign indicator never directed us into where the actual building is located

Mustafa ElObaidy 2 years ago

Fantastic experience: Recommended: first place to visit at arrival to Debbo

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Andy 2 years ago

Fantastic experience: Helpful and friendly staff.

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Mongoose3800 2 years ago

Negative experience: Terrible coffee. Small cups, asked for extra hot coffee and got coffee "as got as the machine child do". The coffee was tasteless and barely Luke warm. Don't get the coffee. The rest of the store has nice souvenirs

Geoff King 2 years ago

Fantastic experience: Very helpful

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Andrew Durham 2 years ago

Fantastic experience: Staff very helpful

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Judy Dawson 2 years ago

Fantastic experience: Nice place very helpful people

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Brett Bell 3 years ago

Fantastic experience: Very helpful and friendly staff.

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Yvonne Emery 3 years ago

Fantastic experience: Great experience, you can walk, ride or hire a bicycle, or drive your car or hire a buggy.

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bruce davidge 3 years ago

Positive experience: Very helpful. All good.

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Richard Dalley 3 years ago

Fantastic experience: Staff were excellent

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Benny M 3 years ago

Fantastic experience: Nice shop, good for rhino selfie

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Malcolm Dominy 3 years ago

Fantastic experience: Very informative

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Linda Ilieski 3 years ago

Positive experience: Very helpful

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John Collins 3 years ago

Fantastic experience: Great place to visit and get your needs and great friendly staff. Well worth the visit

Michej 3 years ago

Fantastic experience: Very interesting displays, lots of useful information.

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Sandra Ashman-Key 3 years ago

Negative experience: It was closed for the day

Linda Williams 3 years ago

Positive experience: Got a sticker from there for the caravan. Friendly staff

Helene Mearing 3 years ago

Fantastic experience: Before I never visited Information centres, not really sure why...but these guys were brilliant Thanks guys for your wonderful support.

Sheila Waterman 3 years ago

Positive experience: Interesting content

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Kent Hill 3 years ago

Fantastic experience: Very helpful and friendly, thank you for your assistance

Luke 3 years ago

Fantastic experience: A great information centre with plenty of brochures about the nearby area, particularly the nearby zoo. Their are also a large amount of souvenirs based on the attractions. One of the Pluto's from the Solar System Drive is located here.

Arnel Landicho 3 years ago

Positive experience: Very friendly staff and lots of info resources available

Aron Nair 3 years ago

Fantastic experience: Girls are very helpful and lots of free maps.

Carol Polley 3 years ago

Fantastic experience: Thank you both for having me yesterday

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Colin McKay 3 years ago

Fantastic experience: Very well presented with lots of information. Toilets are clean. Lots of parking available. Children's playground nearby.

Dubbo Visitor Information Centre

Hi Colin, Thank you for visiting us, we hope you enjoyed your visit!

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Peter Clutterham (Bang) 3 years ago

Fantastic experience: Awesome place every thing you need for a great weekend, highly recommend it

Jackie Holman 3 years ago

Fantastic experience: Spent loads of time and money in there,good reasonable prices. The staff are very informative and friendly too. Love that can take well behaved dogs on the lead in there too

Shelley 3 years ago

Fantastic experience: Play area for the kids outside and plenty of information and souvenirs.

Jarrod O'Mahony 3 years ago

Fantastic experience: Friendly staff, really helpful.

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Ben X 3 years ago

Fantastic experience: The ladies in the Information Centre were very knowledgeable of the area and super helpful. If you are looking for short drives around Dubbo, visit the centre and get some recommendations.

N Auld 3 years ago

Positive experience: Lots of information. Very friendly

Jeremy Morcom 3 years ago

Fantastic experience: Very knowledgeable. Provided great advice

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Luke Ryan 3 years ago

Fantastic experience: Really nice, friendly staff and a great range of locally made products for sale.

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Neville W 3 years ago

Fantastic experience: Good place to start for our long weekend visit to Dubbo. Very helpful young lass and offered plenty of helpful info

Caron White 4 years ago

Fantastic experience: Informative, restrooms and stuff to buy. Well done.

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Keith Ladd 4 years ago

Positive experience: A very clean, friendly and well informed centre. It also has very clean rest facilities too.

Bronwyn Reid 4 years ago

Fantastic experience: Very helpful service here, and set in beautiful parklands. Highly recommend.

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Edith Brooks 4 years ago

Positive experience: We had a look around and were able to get the information we were looking for

Ineke Booth 4 years ago

Positive experience: Good room, good staff. Nice dinner.

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Tracey-Lee Robinson 4 years ago

Fantastic experience: Very helpful young lady, pointed us in area's we would never have seen if she hadn't told us about them, (eg. street mural walk, painted rhino's & the lovely cafe at the zoo). Thanks...

wendy haynes 4 years ago

Negative experience: Not very friendly compared to others I have visited on our travels

Peter L 4 years ago

Positive experience: Friendly but not very informative

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Frenzied Peon 4 years ago

Fantastic experience: Very helpful with information for the area. Staff are very helpful and friendly.

Lesley Bongaarts 4 years ago

Fantastic experience: Very informative with lots of information about other areas as well.

Craig Brannigan 4 years ago

Positive experience: This is a fantastic information center..with great staff and plenty of information on the local area.

Ros Hildebrand 4 years ago

Fantastic experience: Very friendly and helpful staff.

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Chris K 4 years ago

Fantastic experience: Fantastic knowledgeable staff more than willing to help

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Louise Shipman 4 years ago

Fantastic experience: Great help, lovely staff.

David Boardman 4 years ago

Fantastic experience: The Ladies were very helpful in booking a Big Adventure Pass online for me ..most grateful

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Tracey Lonergan 4 years ago

Fantastic experience: Pet friendly, clean amenities, nice staff

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Jen Van Zanden 4 years ago

Fantastic experience: Very helpful and friendly staff.

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Tanni Summers 4 years ago

Fantastic experience: Friendly staff and helpful. Plenty of resources for guides and maps. Spacious setting with souvenirs from local products. Wines & jams/spread. I bought 3D DUBBO postcard and fridge magnet. They also sell coffee inside.

Kerrie Naismith 4 years ago

Positive experience: Very helpful staff.. Went out of there way to help.

Mark Cowgill 4 years ago

Fantastic experience: Loved Dubbo, great place

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David Keirle 4 years ago

Fantastic experience: Good selection of travel information and things to do in the area , friendly and helpful staff and nice clean facilities

Elsie Doggett 4 years ago

Fantastic experience: A lovely experience with both ladies in the centre. Polite, helpful and with a great sense of humour. Thank you ladies

Jane Brooker (4 pairs of itchy feet) 4 years ago

Positive experience: It's great to see a visitor centre that has great amenities and a gift store.

Alex Stitt 4 years ago

Fantastic experience: The team had all the knowledge, were friendly and helpful.

Jo Kerr 4 years ago

Fantastic experience: Great place for all the information you need. Gift shop was good to.

Nicole Gould 4 years ago

Fantastic experience: Awesome coffee lots of great info and interesting things to buy

Raelene ThoroughGood 5 years ago

Fantastic experience: Two young girls were so friendly and helpful

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