Persia Travel
Information about Persia Travel
3109, Doncaster East
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-13h
Our comment from TraTraTravel about Persia Travel:
Persia Travel is a highly esteemed travel agency known for its exceptional customer service and attention to detail. Many users have praised the team's ability to organize flights, hotels, and activities seamlessly, ensuring a stress-free travel experience. Clients have highlighted the extensive knowledge and friendly approach of the staff, particularly Mahsa, whose dedication has repeatedly impressed travelers.
Some key highlights from user reviews include:
- Efficient and reliable service, with helpful communication regarding travel plans.
- Excellent recommendations for local attractions and dining options, enhancing the overall travel experience.
- A long-standing history of satisfied customers returning for repeat bookings.
While most reviews are overwhelmingly positive, a few customers noted instances where information provided was unclear or where there were long waiting times for responses. Nevertheless, Persia Travel remains committed to improving their services and learning from customer feedback.
Overall, Persia Travel is highly recommended for anyone planning a trip to Iran or traveling internationally. Their combination of professionalism, care, and competitive pricing makes them stand out in the travel industry.
Persia Travel: Reviews
Fantastic experience: What impressed me most was their attention to detail. Every flight, hotel, and activity was perfectly coordinated, leaving no room for stress or confusion during my trip. They even provided thoughtful recommendations for local attractions and dining options, which added so much value to the experience.
Dear customer
We would like to thank you for taking the time to write this review it is warms our hearts to hear amazing feedback. We very grateful for customers like you and hope to see you again.
Persia travel
Fantastic experience: I recently booked my flight through Persia Travel and had such a great experience! She was extremely helpful, patient, and professional throughout the entire process. She helped me find the best price and schedule for my trip, explained all the options clearly, and took care of everything quickly and smoothly. Their communication was excellent she responded fast to my messages and kept me updated with every step. I truly appreciate their honesty and attention to detail. It’s rare to find travel agents who genuinely care about their clients, but Persia Travel absolutely does! Highly recommended for anyone planning to travel to Iran or anywhere overseas. I’ll definitely use their service again for my next trip.
Dear Hossein,
We would like to thank you for taking the time to write the review. It warms our hearts to hear such amazing feedback. We very much grateful for customers like you and I hope to see you again.
Persia travel
Fantastic experience: I’ve had such a great experience with Persia Travel in Melbourne. Mahsa and her team are super friendly, reliable, and always quick to help. They make booking flights and planning trips so easy and stress-free. Honestly, they’re efficient, trustworthy, and always go the extra mile! My family and I, we all got our tickets from them for years and honestly don’t even look anywhere else anymore. Mahsa and her team always take care of everything — best flights, best options, fair prices — highly recommend!
Dear Fouzhan
We would like to thank you for taking a time to write this review. It warms our hearts to hear such amazing feedback we are very grateful for customers like you and I hope to see you again.
Persia travel
Fantastic experience: Parents of my wife came to Australia to visit us. Their return ticket was to the destination of Istanbul as it was the policy of Australian Government (for safety reasons) advising travel Agencies not to sell tickets to any destination within Iran. Ms. Mahsa from Persia Travel assisted us by the way of providing tickets from Istanbul to Tehran within a very short time. We are all very thankful to her and her team for such a great help. Regards Professor Masood Falamaki
Fantastic experience: I’d like to thank Perisa Travel for their excellent service and outstanding customer care. They have always been available on the phone and provided clear, helpful information. Highly recommend them — keep up the great work!
Fantastic experience: I am extremely grateful for the support provided by Persia Travel. The staff were exceptionally warm, patient, and supportive.
Fantastic experience: I had a wonderful experience with Persia Travel. I booked round-trip tickets from Iran to Melbourne for my parents, and the team was incredibly helpful, kind, and patient throughout the whole process. They guided me step by step, answered all my questions, and made sure everything went smoothly. I also reached out for support with a Europe tour, and again, they were extremely patient, professional, and detailed in their advice. Truly one of the most caring and reliable travel agencies I’ve dealt with. Highly recommend.
Fantastic experience: Mahsa was very helpful and kind
Fantastic experience: Great service reasonable prices and very professional staff and management I highly recommend them I used them and will continue working with them
Thank you for taking the time to share your kind words. Your wonderful feedback truly warms our heart.
We are sincerely grateful for customers like you.
Thank you again!
Persia Travel
Fantastic experience: I had the best customer service experience in Australia with Persia Travel. Mahsa was extremely polite, helpful, and professional. She made the whole process so easy and stress-free. It’s rare to find such genuine care and attention to detail. I highly recommend Persia Travel to anyone looking for excellent service!
Fantastic experience: Good service, experienced staff
Dear Peyman,
We would like to thank you for taking the time to write a review. It warms our hearts to hear such amazing feedback.
Persia Travel
Fantastic experience: Mahsa’s service at Persia Travel is exceptional. Her expertise, warm approach, and attention to detail made my trip planning effortless and enjoyable. Highly recommended!
Dear Parisa,
We would like to thank you for taking the time to write this review.
We were very grateful for customers like you and hop to see you again.
Thank you!
Persia Travel
Fantastic experience: Excellent Service and Smooth Booking Experience! I had an amazing experience with the Persia travel Flight Centre. The staff was incredibly helpful, knowledgeable, and patient while assisting me with my travel plans. She took the time to understand my preferences and suggested options that fit my budget and schedule perfectly. Thanks
Dear ME
we would like to thank you for taking the time to write this review. It warms our hearts to hear such
amazing feedback . We’re very grateful for customers like you and I hope to see you again .
Thank you !
Persia Travel
Fantastic experience: The ONE and ONLY place I would trust to buy my flight tickets from. The team is very reliable, friendly with so much patience when answering your questions. They honestly look after you with so much care and I would 100% recommend them.
We would like to thank you for taking the time to write this review.it warms our hearts to hear such amazing feedback!
We were very grateful for customers like you. Thank you!
Persia Travel
Negative experience: Don't give enough information
Dear Vahit
Thank you for your feedback.My team and I always strive to provide the most accurate and helpful information to our customers to ensure that receive the best advice for their travel plans. If there was anything that seemed unclear or incomplete we truly appreciated the opportunity to improve.
Please let us know what specific details you were looking for, and we will be happy to provide you with all the necessary information to assist you better. Your satisfaction is our priority!
Fantastic experience: I had an amazing experience with Persia Travel Agency! From start to finish, everything was perfectly organized, and their attention to detail made my trip unforgettable. A special thank you to Mahsa, who went above and beyond to ensure everything was seamless. She was incredibly professional, friendly, and always ready to assist with any request.
Dear Saeid ,
We would like to thank you for taking the time to write this review.
We’re very grateful for customers like you and hope to see you again .
Thank you!
Persia Travel
Fantastic experience: I had a great experience with this agency. Everything was well-organized and done on time. I appreciate the management of this company for their sense of responsibility and commitment to their customers. من خیلی تجربه خوبی با این آژانس داشتم. همه چی خیلی مرتب و سرموقع انجام شد و از مدیریت این شرکت تشکر میکنم برای حس مسئولیت و تعهدی که نسبت به مشتریانشان دارن.
Dear Afsaneh,
Thank you so much for your kind words and positive feedback! We’re delighted to hear that you had a great experience with our agency. Providing well-organized and timely service is our top priority, and it’s wonderful to know that our commitment to customer satisfaction made a difference for you. We truly appreciate your support and look forward to assisting you again in the future!
Fantastic experience: Best costumer service ! A Big shout out to Viuna for the best suggestions about hotel
Fantastic experience: I recently purchased flight tickets through Persia Travel, and I couldn’t be happier with the experience. Mahsa, in particular, was incredibly kind, helpful, and professional throughout the entire process. Her level of responsibility and attention to detail made everything so much easier for me. She was also very friendly and approachable. I truly appreciate the excellent customer service and highly recommend Mahsa and Persia travel to anyone looking for a smooth and stress-free booking experience.
Fantastic experience: I had an amazing experience working with Mahsa as my travel agent! She was incredibly patient and always responsive, answering all my questions promptly and thoroughly. Her manner was professional yet friendly, making the entire process stress-free. On top of that, she found me a fantastic price for my trip. I couldn’t be happier with the service and highly recommend Mahsa for all your travel needs!
Fantastic experience: Professional customer support, good price!thanks team!
Fantastic experience: Great communication and highly recommend this service
Fantastic experience: بهترين آژانسي كه مبتونيد بليط براي ايران تهيه كنيد آژانس پرشيا تراول هست سرويس دهي و پشتيباني بينظير خصوصا خانوم مهسا بينهايت ممنونم ازشون به من خيلي كمك كردند چون پروازم كنسل شده بود بدليل جنگ ايران و اسراييل خداروشكر كه ايشون بودند و من تونستم سريع از ايران خارج بشم
Fantastic experience: بسیار مهربان و با اخلاق و برخوردی بسیار خوب و پیگیری عالی .
Fantastic experience: The prices of Persia Travel Agency are really better than other places. After searching between different sites, I always buy tickets from Persia Travel
Fantastic experience: Great customer service. Affordable prices. Highly recommended.
Fantastic experience: I recently had an experience with Persia Travel and I must say you are truly one of the best I have had pleasure to interact with. We thank you very much for all your work and dedication With special thanks to Ms Mahsa for her professional customer support and ethical standards. She helped me alot and I will always get back to her and the team for future.
Thank you it my pleasure
Fantastic experience: Persian Travel is an incredible business and has helped my family many times with our travel tickets , they have the best customer service and the best staff to help with any problems , Ms Mahsa helped me a lot she’s the best
Fantastic experience: Very friendly & helpful staff!
Fantastic experience: I would like to appreciate all the help and support that I received from dear Mahsa who helped me throughout organising a big trip with all her good advice and special care. I really recommend her and I will always go back to her if I want to travel somewhere else .
Fantastic experience: Nice people Quality service
Fantastic experience: Very nice
Fantastic experience: Best service and great deal, I got great experience
Fantastic experience: Thank you dear Mahsa for helping us to getting Visa so so quickly so excited and so happy You are great,
Fantastic experience: Always helpful
thanks for review.
Fantastic experience: My experience with the Persia travel was very very good. I’m so happy.
thanks for your review.
Fantastic experience: Perfect customer service and best price
Fantastic experience: Very helpful and responsive
thanks for review.
Fantastic experience: The place where you can shape your style
Fantastic experience: برخورد وپیگیری خوبشان کمال تشکر را دارم
Fantastic experience: تشکر از برخورد خوبشانوهمه چیز عالی بود
بسیار سپاسگزارم از اطمینان شما به امید دیدار شما در سفر های آتی
Fantastic experience: Everything was excellent ❤️ They are always a part of my vacation plan
Fantastic experience: بسیار عالی ، مجرب و خوش برخورد
Fantastic experience: Professional and friendly team, great service, good offers and packages. Their generosity with their time and flexibility to accommodate our requirements, resulted in an optimal itinerary with the most reasonable price. Highly recommend Persia Travel.
Thanks Ehsan for your great review.
Fantastic experience: Great price with super fabulous customer service, highly recommended
Thanks Eric for your great review.
Fantastic experience: Our experience with Persia travel has been nothing but fantastic, it was such a pleasure dealing with Reza
Thanks for your great review.
Negative experience: Very unprofessional! I called them and asked about some packages in Europe and to give me some idea about hotels etc… The guy was on the phone asked for a $200 deposit to give some idea for what I need It was a $200 guarantee to make sure I will buy tickets from Persia Travel !! I never back again and was very disappointed with them. Update : I didn’t ask you for an itinerary at all, I only asked you about some hotels then you quickly interrupted me and mentioned that I need to give you a $200 deposit for that info! As you know customers get some info then compare it and finally purchase, but you push people to buy only from you even if they had a better offer!
Hi Nasim, We are sorry that you was disappointed but what you have asked was a custom made itinerary and needs hours of work from us. We can't provide free services. We have offered you the ready made itineraries and you have told us that you need a custom made itinerary based on your needs.
You didn't try the service and the savings associates so we believe that 1 star is not a fair judgment of our services.
Fantastic experience: Nice exprience! Lovely staff, delicious pizzas and Bandari!
Thanks Sam for your great review and continuous support
Fantastic experience: My first time using this company and had great experience and reasonable price ❤️
Thanks Reza for your review
Negative experience: I won't call them again and I am happy I did not book through them. Unclear and untrue responses.
Hi Hamid, this is a very unfair review. You have booked your flights from another agency and ask for services from us. We have no access to other agencies fare rules and can't give advice on it.
Negative experience: Poor service unprofessional the should close down
We may be late for emailing you due to COVID and staff sickness but we never believe that we deserve your comments.
Fantastic experience: They have a relatively good service but it’s because my expectations are quite high.
Thanks Melinda for your great feedback
Fantastic experience: Good flight deals, great customer service and very responsive staff. Highly recommended.
Thanks Andisheh for your great feedback
Fantastic experience: The team was very professional and supportive to understand our urgent need for the travel. Effectively organised our trip on the same day and told us what we will need at the airport. I recommend their services.
Thanks Alidad for your great feedback
Positive experience: Hi Persia Travel I do understand the refund problems during COVID period that mostly caused by some airlines, also I’m grateful for your efforts to return customer’s money; However, as your customer and after multiple follow ups, I expected you to send me a notification via SMS , call or email once the refund process got completed at your end. Although, I left you few emails, voice message and the contact number I haven’t heard anything back until you answered the call couple of weeks ago and said the money has been returned while ago !!! I think you could have informed your customers earlier proactively before they reach you out! as a gentle suggestion, you might be able to review your service process to the customers, to send an auto notification via email or SMS in similar situations. I think this can improve your customer experience , also can prevent unnecessary confusions and follow ups from customers end. I edited my rating to reflect more fair evaluation from my experience Good luck!
We understand your concerns but we have had limited resources during COVID-19 to inform our huge number of affected customers. All we could do was fighting for your refunds for 2 years and not charging you the agency refund processing fees. Most agencies just issue a voucher but we really fight for your refunds.
Negative experience: its one year which we have booked through these guys for a Carnival Cruise. due to COVID we cancelled two month later however still awaiting for the refund. i have contacted the cruise who have assured me they take maximum three months for refunds. however we are still waiting for this agency to provide us with our refund. also Cruise has advised and i have evident others which have directly booked through cruise have received their 100% refund in timely manner but these guys have advised me that they will not 100% refund me. I have proceed and escalated this issue with fair-trading. i will not go through them again and will also ensure no one lese dose as well.
Hi Sahar,
We have provided you with AFTA announcement that clearly shows that agents are middle man between you and the supplier. We have refunded your money and all services has been done for you free of charge. We really believe that we didn't deserve this rating. We wish to have you as a customer after COVID-19.
Negative experience: I bought Qatar airways tickets from this agency, due to COVID flight cancellation, they refund me after 3 months but deduced 10 percent of ticket price. When I asked them they told me these are legal fees, while other agencies refund the money completely! Agency Manager said : if you bought tickets from Qatar airways directly, you would be refunded completely. So, I will never buy from this agency.
Hi Mahnaz,
We have provided you with AFTA announcement that clearly shows that the airlines act differently in this matter. This goes to ACCC and they confirm that the airlines can act like that. I would give this 1 star to Qatar airways that make such problem for you and us. We provide all of our refund service for free and we don't believe that we deserve a 1 star after all this hard work. We understand your anger but unfortunately we can't change the laws. Once again as mentioned to you in person we are sorry for the inconvenience but we did all our best to get your refund from the airlines and we provide all of that service for free.
Fantastic experience: Very honest and helpful people. Very happy with their price as well.
Thanks Peyman for your review. This means a lot to us.
Negative experience: I last used their service 3 years ago(maybe 4?) At that stage, they had a friendly staff and they provided us a reasonable service and good tickets. Untill unfortunatly, we haven't been informed about our flight cancellation! And we had to spend another night overseas without any plan or reservation and from this side also we had to take un paid leave from work. At that stage nither the airline nor the agency took the responsibility!
Hi Adrian, most of the team are the same from the beginning of the business. We are sorry to hear this and will be happy if you try us again next time
Negative experience: I was provided with false information regarding the fare and availability of the tickets for emirates and Qatar airlines as the lady on the phone was trying to sell Oman air ticket. I checked both airlines websites immediately after and I found the tickets much cheaper. It was not professional!
We normally provide all fares to our customers and they decide on the airline. There is no reason for us to sell a particular airline than the others. Please contact us and talk to our manager as we have never got an unhappy customer for such a reason.
Fantastic experience: Definitely recommend this service!!
Thank Behnaz for your continued support
Fantastic experience: Great level of service & prices
We are proud to get 5 stars from our customers, thanks Amir
Fantastic experience: We had a wonderful 4 weeks in Iran in April/May of 2019. The climate was ideal to enjoy outdoor activities and the many beautiful Spring gardens. One of the main reasons for the success of our trip was the planning we did with Reza but also the driver guides we had.The guides were really able to bring many of the attractions & places we visited to life. They were all very friendly, helpful and freely offered their local knowledge so that we were also able to most the most of our free time also. The cost of our trip was very cost effective when compared with tour companies when you consider it was only two of us travelling together.
The team here at Persia Travel is thrilled to hear such good feedback, and we’re proud to have such happy customers who have enjoyed their travel with us.
Negative experience: Long Waiting Time, Always slow with computers and their emails, they don't take the calls regularly , probably they need to hire more people, and 1 person is NOT enough.
Hi Sima, we are sorry for your inconvenience but we got more than 3 full time and 2 part time employees and the average answering time is less than 30 seconds based on our phone system. We have your comment at 12 midnight which we are closed. Maybe we have some issues in a day with 2 sick employees and 1 on annual leave but this is not a regular thing. Hopefully you don't need to wait for a long period over the phone next time.
Fantastic experience: Dear Maryam and Reza , I really appreciate for your kindness. I booked my flight before apply for Dubai visa, I tried to apply for Visa just 2 days before my trip and all fight centers and Emirat flight center told me it is impossible so they refused me. I called to Persia travel for my problem. The friendly team helped me to get the visa in only 10 hours They are the best
It is always a pleasure to be helpful to the community and do things that are hard and challenging.
Thanks for your kind review Tina
Negative experience: We bought tickets from here last year, the tickets were well priced but the service was poor. Firstly, the lady who was working there wasn't aware of the code for the special combined Emirates+Fly Dubai offer. Although we have been given the details of the offer couple of days earlier by her colleague, she consistently denied. Eventually, the senior walked through the door and matter was resolved. Secondly, the man recommended to get us a visa reference from Iranian Immigration (requires sponsorship which he will offer that too). He claimed reference number will expedite the processes of getting a visa via the Embassy here and without one, we may be in difficulty. We had a few concerns which we raised and asked whether he is sure he can obtain a visa his way. He gave assurances that he has expertise in this area and that we are asking too many questions. Well, a week later, we were told they never worked with our passports/nationalities and that we may get totally rejected too! Luckily, the reference was obtained but it was delivered too late so it defeated its purpose. As a suggestion, don't buy a visa reference service because you'll be paying for a service that will not expedite anything. Instead, the embassy has a surchage for urgent applications. No, it is not an absolute requirement to have a reference number either. Thirdly, you can find cheaper online travel insurances than what they will be offering to you and never buy the slogan: "we are not making a profit on this". Any business not making a profit is a charity organization! To sum up this review, good ticket price but not an Australian-quality service.
Thanks for your detailed review AR. Unfortunately we can't check the case as you didn't provide your name.
Visas are very complex situations and may not be as easy as what you said. We are dealing with several rejected cases and getting a reference number from Iran is one of the most effective solutions.
We are expanding our business so we need new employees and it may takes time for them to get all special codes. Supervisors are there at all of the times for this purpose.
In regards to insurance quotes, lots of online ones even don't cover Iran as a destination but again we don't force our clients to buy our recommended travel insurances for the visa purposes.
Again thanks for your comment and be sure that your comments are valuable in making our business better.
Fantastic experience: I have travelled all my life but this was the trip of a lifetime. Iran is a great destination, and our trip was faultless. Many thanks Reza for you patience and for making possible this wonderful experience. I had intended this to be my last major trip but the whole 3 weeks was so wonderful and so stress-free, I have promised myself I will be back
Thanks for your great rating
Fantastic experience: Reza did a great job organising our visa, travel and accommodation at short notice. We shared some parts of our journey with another Australian couple which was good fun. Iran is a fascinating place and the people are very friendly. The guides were great, especially in Yazd (Bezhad) and Isfahan (Siavash). The traffic is crazy. The Abbasi hotel in Isfahan, and Zandieh hotel in Shiraz were excellent. The sleeper train to Tabriz was an adventure. Overall a great holiday althogh 2 days in Yazd wasn’t enough. It is good to plan free days for exploring where you can.
Thanks for your great rating
Fantastic experience: I highly recommend them
Thanks for your great rating
Fantastic experience: If you want to get the best deals when travelling to Iran you should definitely visit Persia Travel. Great Info, Great Prices.
Thanks for your great rating
Fantastic experience: My trip of Iran organised through Persia Travel, Melbourne Australia was very well organised, the hotels of good quality and in great positions. The drivers were excellent, expert at manoeuvring around Tehran's frantic traffic. The guides spoke good english, were well educated and knew their subjects and our whole trip from Tehran, Kashan, Isfahan, Naein, Yazd to Shiraz was a credit to the thoroughness and helpfulness of the team at Persia Travel. Thank you
Thanks for your great rating
Fantastic experience: Always professional and friendly. I book all my Middle East travel through Persian Travel, it is easy and efficient with no errors.
Thanks Missy for using our services for traveling to Middle East especially Iran. We always try our best to keep you as happy as now.
Fantastic experience: Excellent and very memorable trip. Reza and his team in Iran made our trip very pleasant and memorable. Tour guide cum drivers made everything possible. Explained well and took good care of us. We highly recommend Persia Travel for you Iran visits.
The team here at Persia Travel is thrilled to hear such good feedback, and we’re proud to have such happy customers who have enjoyed their travel.
Positive experience: Most highly recommended. Reza arranged almost a complete experience of Iran in a few short days, and whilst this is not what most travellers want, he diligently organised all pickups, guides who would spend double the hours for our few days at a very reasonable price. I would not advise a self organised trip to Iran, and that's not to criticise the wonderful locals, as you will appreciate having Reza a phone call away with local contacts at the ready. Mark
Thanks for leaving a positive review, and mentioning our Manager Reza. You’re right, he is really helpful
Fantastic experience: Very good price, helpful staff and excellent customer service. I strongly recommand Persia Travel to everyone who wants to find economical flights with good airlines.
Thanks for your kind review
Fantastic experience: Highly Recommended!
Thanks Naser for your kind review.
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