SAHARA TRAVELS
Information about SAHARA TRAVELS
3074, Thomastown
Opening hours
- sunday: (closed)
- monday: 10h-19h
- tuesday: 10h-19h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 10h-19h
Our comment from TraTraTravel about SAHARA TRAVELS:
Sahara Travels is a travel agency known for its dedicated customer service and competitive pricing. Many customers have praised the agency for its warm and friendly staff, with particular mentions of employees like Harman, Sukhjit, and Bikram, who offer personalized assistance and support.
Positive experiences include:
- Exceptional service and quick responses to inquiries.
- Ability to provide the best deals on tickets, often beating airline prices.
- Support during booking and refund processes, ensuring a hassle-free experience.
- Empathetic handling of sensitive situations, such as needing to cancel tickets due to emergencies.
- Friendly and helpful communication, with many customers expressing satisfaction with their overall experience.
However, some customers reported issues such as:
- Inconsistent communication regarding flight changes and delays.
- Difficulty in contacting the agency, with missed callbacks and unclear responses.
- Mixed experiences regarding refunds, particularly in sensitive situations.
Overall, while Sahara Travels has faced some challenges, the majority of feedback highlights their commitment to customer satisfaction and reliability, making them a preferred choice for many clients looking for travel solutions.
SAHARA TRAVELS: Reviews
Negative experience: Sahara travels doesn’t exists it is a empty shop and next door is a barber shop
Negative experience: I called this business twice for a quote on flights. 1 man said that he would call me back with some prices, but I didn't receive a call. I then tried again and left a message on their answering machine, but no return call once again. I won't waste my time with this company again, as the service is non-existent.
Negative experience: Wrong address, do not waste your time trying to find them in Thomastown. I have tried to call them multiple times and after one hour I found out that they are in Sydney.
Negative experience: Very bad experience with them .they are very selfish .I recommend to all don’t book your tickets with them.they are so rude that one star is nothing for them .if u have any quarries they said we will let you .money is everything for them
Fantastic experience: Excellent service and they beated up the airline price ..
Fantastic experience: Best experience with the staff, I had book tickets from Sahara travels and also had applied for the refund for my tickets, even though the airline took much time to process the refund, But the staff especially Harman had always responded to my emails and calls and had provide me with the best service. Must visit for booking your air line tickets.
Fantastic experience: Wonderful experience with sahara travels. They provide best service n i suggest everyone to contact them for their travel enquiries.
Fantastic experience: Perfect place with perfect staff. I have booked my air tickets several times and every single time Harman has given a good deal. Good work
Fantastic experience: Amazing and quick customer service. Highly recommended.
Negative experience: Very frustrating experience! Booked tickets for my parents and had to cancel them as sadly, my dad passed away. It’s been more than four months and I’m still chasing them for refund/ credit information. This guy Harman keep saying I let you know soon. Talked to qantas airline directly and they said they can help if I give them E-ticket. This dodgy people from Sahara travels won’t even give me E-ticket. Instead now asking for my parents marriage proof to assist me further. What a Joke! Please stay away from this company!
Fantastic experience: Very kind and helpful staff. Bikram was very patient listening to my ever changing requirements regarding dates, provided me the economical options all the time. And on top of that they are not like other travel agents who will sometime force you to book the ticket right there on the call. Bikram did hold my tickets for the whole day and was able to wait for me to make the payment by end of the day. I have booked tickets with them twice and will definitely do the business with them again.
Negative experience: Worst experience ever. We booked few flights with Sahara travels. They didnt inform about the delay and preponed flights. When you call reception, Harman answered the phone and said he is trying to sort out the issue and didnt get any update from Qantas. Dont ever book flights with this Travel agency.
Fantastic experience: Wonderful service Always find best option for clients I am very satisfied with the Sahara travel Prompt and efficient Highly recommend as they are reliable especially Herman Singh and Sukhjit
Fantastic experience: I used sahara travels for my holiday to India, I've never been there before so booking it through sahara travels made it very easy to book and arrange all my hotels, transfers, and tours. It was hassel free and made my holidsy more enjoyable. I especially enjoyed the golden temple. I highly recommend sahara travels 10/10
Fantastic experience: Answered our queries really promptly and got us the Best deal available at the time. The team member was really polite and helpful.
Negative experience: I called them and ask them about the flights that are going to my country. One of the staff told me that the server is down and we will call you back in 2 hours Now its been 4 days. I haven’t received a call or message from them. Its really weird
Hi Dhimanshu, Thanks for your inquiry. We have had problem last week as we are trying to get back on track after 2 yrs of no business. I have checked our database and cannot find you with your name, not sure if you have called with different name. Please Give us a call or email your contact details and we will contact you at earliest possible. Apologies for the inconvenience and love to have your business back. Thanks
Positive experience: Lovely person tried hard to be helpful despite all the uncertainly around travel.
Fantastic experience: Recently booked tickes for my parents for Sri Lankan chartered flight - Mel to Del during covid lockdown and Sukhjit was very professional and helped me throughout the whole transaction.
Fantastic experience: Bikram from Sahara travels thanks for providing us professional service for my cousin repartriation flight to Amritsar on 10sep. Great Service
Fantastic experience: My recent experience with Sahara Travels was outstanding. It was a repatriation flight for my family members on 10th September 2020 booked through Sahara Travels. Great facilitation by Sukhjeet and Bikram, they in fact go extra mile for customer support and satisfaction. Rajbir Singh from Craigieburn
Fantastic experience: Not much helpful anymore. Don’t want to give less stars as they are small business.
Fantastic experience: Very good customer service. Appreciate. Thanks
Fantastic experience: great service....never disappointed
Fantastic experience: Sahara travels deliver a great service. The staff is extremely warm, friendly.
Fantastic experience: Very good service from anterpreet
Fantastic experience: Sahara travels deliver a great service. The staff is extremely warm, friendly and compassionate.
Fantastic experience: Best service, great staff. I have been using Sahara Travels for long time, always get good price and good customer service. Best of luck to the team. Keep it up
Fantastic experience: Highly recommended great service by anterpreet best in town
Fantastic experience: Good place for family
Fantastic experience: Perfect help and response
Fantastic experience: Good travel agency.vikramjit singh is a nice guy they respect the customers & provide appropriate solutions
Fantastic experience: Great service
Fantastic experience: You guys are doing great job. Highly recommended due to best customer service, friendly staff, always reasonable and unbeatable price. Keep it up guys.
Fantastic experience: Great service and Very friendly staff Recommend to everyone
Fantastic experience: Great service!! Attention to every need of the customer. Have been booking with them ever since they started and each time staff exceeds my expectations!! No hidden costs!!
Fantastic experience: Excellent service all staff members are really helpful highly recommended.
Negative experience: They offer you a call back, but never call you back. Sorry you just lost my business
Hi King Boxer, We are known for our Excellent Customer Service! We realized that we have missed few call backs recently, this is due to transition of our office location to new office in Thomastown. Thank you for your honest feedback and apologies for the inconvenience. We will take your feedback very seriously and love to have your business back. thanks
Fantastic experience: Awesome service provided my Mr Singh. Very friendly staff will do business again, highly recommend.
Fantastic experience: Great customer service !!!
Fantastic experience: Sahara travels is providing an excellent service and very friendly staff. Specially thanks to Sukhjit singh g and Aditya g for an amazing customer service. I always use Shara Travels to book my tickets. I highly recommend to everyone that please try at least once their services and after that you will get use to Sahara Travels. Thank you Sahara Travels.
Fantastic experience: Good customer service. 100% recommended.
Fantastic experience: My parents traveled from Amritsar to Perth and Sahara Travels helped us to find a companion on the flights for my parents, which was a great help due to their old age. Thank you very very much. Highly Recommeded.
Fantastic experience: Excellent customer service from Mr Bikram, always provide me best airfare. Highly recommended sahara travel if you are looking for best and cheapest air tickets.
Fantastic experience: Sahara travels customer support services are above and beyond, the way they take care of their customers are tremendous.
Thank you for the kind reviews Shahzaib! Please Come and visit our store for new Holidays deals.
Fantastic experience: Excellent customer service, Friendly staff always get me reasonable fare
Fantastic experience: Good Service, Good Communication gave all possible options, not pushy at all, will book with them again.
Fantastic experience: Nice friendly staff specially Antra helped us a lot thanks to him
Fantastic experience: i dawinder singh ghuman has a really amazing experience with sahara travels, they response quickly if any problem and the cheapest cost i have compared with almost every travel agent in melbourne.
Fantastic experience: Satisfied with the deal and perfect customer service
Fantastic experience: highly recommended for best deals.
Fantastic experience: Excellent Customer Service. Very Professional Conduct & Best Airfares with Top Airlines. Highly Recommended.
Fantastic experience: I have used the services of Sahara Travels on multiple occasions and would like to share with everyone that their customer service is top notch and prices are very competitive. Highly recommend them for all your travel plans!
Fantastic experience: Excellent service - P Budhiraja
Fantastic experience: These guys are the best I have encountered so far because they tell you the best deals at once and they are very straight forward, transparent which is a very good thing.
Thanks Sahil for the feedback !!!
Positive experience: I bought tickets from sahara travels , travel to India via stop at Singapore. I travelled scoot airline. Scoot airline cancelled flight and refused to give us accommodation. I called sahara travel for help because airline staff was not listening to us. Sahara travel organised us accommodation after talking to airline. Thanks guys for help.
Fantastic experience: Sahara travels is a good service provider. I booked my tickets from them for travelling to India and they helped me in getting dates changed when i called from India. They did awesome customer support.
Fantastic experience: Great service with a smile. Very helpful, experienced and received the best deal!!!! Would definitely go back again & again. Thanks Sahara Travels
Fantastic experience: Excellent service .. best place you can get the air tickets from..
Fantastic experience: Great conversation and excellent service. Thanks a lot
Fantastic experience: Excellent place to book airlines with cheap prices. Thank you Sahara Travels and good luck
Fantastic experience: Great people,great services and reasonable price. Honest and reliable people. I cancelled one of my overseas trip ticket and the gentleman didn't even charge me any cancellation fee and returned my whole amount of money in the best quickest way God bless you
Fantastic experience: cheapest fare and very helpful and friendly staff
Fantastic experience: Very good service by sahara travels !!
Fantastic experience: Very good service all the time, and excellent staff.
Fantastic experience: My first experience with Sahara travel i love it due to an emergency book of ticket today i cancel my ticket and the company refunded the ticket 100% money back. I love Sahara travel. My opinion is you should try this out
Fantastic experience: Called their office number at 11.05pm on Tuesday. I was referred to them by a friend as I was told about Mr Gill's and his colleague, Aditya, compassionate service to help his customers at anytime of the day/night. I was surprised they answered the phone even that late at night. Due to family emergency, I had to book 5 tickets one way to Delhi and Mr Gill provided such a empathetic customer service. I explained him the situation and he was awake till 12am so he could sort out the tickets. I didn't even have to worry about the cost of the tickets as I knew Mr Gill will do his best to provide the best possible fare. Mr Gill called me today to ask about my family and I was touched by his caring attitude. I will be happy to recommend Sahara to all my friends and family. Thank you Sahara Travels.
Fantastic experience: highly recommended very friendly and helpful and coperative staff. im very happy with their services.
Fantastic experience: I bought my ticket second time from sahara travels I can recommend 100percent service and they are providing 100percent satisfied services. no doubt highly recommonded all the time.
Positive experience: Good prices
Fantastic experience: I booked my travel to Delhi from Sahara Travels. Great customer service. Thanks Aditya. Much Appreciated.
Fantastic experience: Exceptional service! Highly recommended
Fantastic experience: Best Service
Fantastic experience: great deals, staff very helpfull
Fantastic experience: I wanted a tour package from melbourne to India. Found Sahara Travels from friends Recomemdation. Really got a good deal. Must try!!!!!!
Fantastic experience: Excellent customer service. Great deals. Highly recommended
Fantastic experience: Excellent service at a reasonable Price
Fantastic experience: Excellent customer service and hassle free booking process. Would highly recommend for anyone looking for a stress free travels with 24hr service available.
Fantastic experience: They have excellent staff members . Called them up and got the cheapest and the best deal for India travel . So highly recommend them specially for the students and who are looking for the cheap tickets .
Fantastic experience: Great customer service Highly recommend ... book with Sahara travels to get best deals and best customer service..
Fantastic experience: Very good communication & dealing . Given a few choices & suggestions to suit my requirements . Booked 5 return tickets to india at a very good price. Will definitely deal again with them. Thank u sahara travels.
Fantastic experience: Excellent customer service by Sahara travels. highly recommend as they have good deals.
Fantastic experience: Excellent customer service and the cheapest airfares I could get after shopping around and saved nearly $300 per ticket. I accidentally found them as one of my friends recommended. Very Happy and I can confidently recommend them to anyone want to save please try them once.
Thank You and we look forward to hearing from you on return.
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