
Capricorn Coast Visitor Information Centre

Information about Capricorn Coast Visitor Information Centre
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Our comment from TraTraTravel about Capricorn Coast Visitor Information Centre:
Welcome to the Capricorn Coast Visitor Information Centre, a hidden gem located in the beautiful region of Yeppoon, Australia. Our centre is dedicated to providing visitors with friendly and helpful assistance, ensuring that every enquiry is answered with care and enthusiasm.
Here are some highlights of our service and offerings:
- Friendly Staff: Our volunteers are known for their warmth and readiness to help, making each visitor feel welcome and valued. Many have praised our team for going above and beyond to ensure a pleasant experience.
- Informative Guidance: Visitors have consistently reported receiving excellent local knowledge, with our staff providing valuable recommendations for accommodation, activities, and attractions in the area.
- Shell Museum: Don't miss our remarkable shell collection! With over 20,000 shells from around the world, it's a fantastic exhibition you won't want to miss, especially for a small donation.
- Convenient Location: The centre is ideally situated, making it easy to access essential information and services before exploring the wonders of the Capricorn Coast.
While our team is dedicated to excellent service, we acknowledge that there have been some isolated instances of less-than-stellar experiences. We are actively working to improve our communication and service consistency to ensure that every visitor's expectations are met.
Overall, we invite you to visit the Capricorn Coast Visitor Information Centre to discover the beauty of our region, experience our engaging shell collection, and enjoy personalized assistance from passionate volunteers.
Capricorn Coast Visitor Information Centre: Reviews
Fantastic experience: Very helpful
Thank you for your review of our Visitor Information Centre Robbo, our volunteers love to assist our Visitors every way they can. We hope you enjoyed your time in our beautiful region.
Fantastic experience: Staff are helpful and very friendly, they when out of their way to insure all our enquiries were answered fully.
Thank you for your kind review of our Visitor Information Centre Brian, our volunteers love to assist our Visitors every way they can. We hope you enjoyed your time in our beautiful region.
Fantastic experience: Very friendly and helpful staff
Thanks kindly for your review June, we really appreciate it. We have a lovely team of Volunteers who run the Capricorn Coast Visitor Information Centre, they are passionate about sharing information with our guests to the Centre.
Fantastic experience: Sehr nette Damen, die uns Tipps zum parken und einen Campingplatz gegeben haben. Guter kostenloser Parkplatz auch für grosse Wohnmobile. Lagune zum Baden ca 10 Minuten zu laufen.
Thank you for your review M K. The Visitor Information Centre team are passionate about sharing information on things to see and do in our region. Enjoy your stay with us.
Fantastic experience: Charming and sincere staff who made our Yeppoon visit more special. Do visit this outpost and the seashell museum on the premises.
Thanks kindly for your review Peter, we really appreciate it. We have a lovely team of Volunteers who run the Capricorn Coast Visitor Information Centre, they are passionate about sharing information with visitors to our region.
Negative experience: Spoke to a lovely lady from the Visitor Centre on the phone yesterday who said I could come down with a water container that she would fill with drinking water for me, however when I arrived, the male and female working did not want to help me. I explained that I'd come down specifically for water after being told the day before that I could but they flat out refused and were very unsympathetic. I'd also bought along my recyclables as when I visited Yeppoon last year I remembered there being bins out the front that people were encouraged to use - they did not allow me to use these either. A very disappointing experience as a result of the staff who did not seem at all suited to a role working with people.
Fantastic experience: Very helpful people
Fantastic experience: Excellent venue Helpful staff
Fantastic experience: The 2 ladies there were extremely helpful
Fantastic experience: Excellent. And the Shell Collection is a must do. Brilliant exhibition of 20,000 shells from all over the world. Do it!!
Fantastic experience: Great shell exhibition located in building.
Fantastic experience: Decided to not stop at Rockhampton but come visit Yeppoon, at the information centre we were warmly greeted by Lyn & Ros, they rang around and found us a caravan park to stay in. Shared their wealth of knowledge for the area. Both were excellent ambassadors for this area
Thank you kindly for your feedback. Out volunteers love sharing information about our region and assisting our volunteers to enjoy their stay with us.
Fantastic experience: really helpful - got some very good tips.
Positive experience: Nice looking place but the only thing is that it was raining and they still had the automatic sprinklers on and they spun out onto the walkway and drenched my wife not happy.
Hi Geoff, I am so sorry that you and your wife got wet! There was a glitch with the automatic sprinkler system, we were as shocked as you that they turned on. We did contact council straight away and got them turned off. It was a little bit of bad luck you turned up in that hour. I hope you had a wonderful holiday in our beautiful town even with a little bit of rain.
Positive experience: Staff were super friendly and helpful. They let us hide from the rain in the centre! They were able to answer all the questions we had and give us some recommendations The leaflets were well organised into different locations around yeppoon and there was a board with local events coming up. There were some nice yeppoon tourist gifts available as well!
Fantastic experience: Love ladies and always happy to help
Positive experience: Very helpful information of the area
Fantastic experience: Staff were very helpful
Fantastic experience: Friendly, approachable and helpful staff directed us to excellent local camping, accommodation and facilities. Big thank you to Robyn and the rest of the team :)
Positive experience: Very helpful staff
Negative experience: Rang for some information on local accommodation. Got a recorded message and no one bothered to return my call.
Thank you for your feedback, I will look into this and add our phone system to our next training day with our volunteers. I apologise for any inconvenience this may have caused.
Fantastic experience: The ladies were very helpful in giving local information about things to see and do
Fantastic experience: Great place for a picnic on beach front
Fantastic experience: Ladies there were so helpful. Yes I made it up big sandy
That's fantastic! Hope you enjoyed the beautiful 5 rocks and Stockyard point.
Fantastic experience: Very friendly & helpful staff
Fantastic experience: Very friendly and knowledgeable. Thanks
Fantastic experience: Vey frienld an helpfull staff and a hidden gem was the shell museum well worth the gold coin donation
Positive experience: Very conveniently placed near the visitors centre.
Fantastic experience: Very nice, helpful and friendly staff
Fantastic experience: We love dropping in here. The staff are friendly and let us know of upcoming events and things to see. The shell shop attached is really worth a visit too.
Fantastic experience: Fantastic. The ladies at the front desk were helpful and friendly and shared information about the local area and things to do.
Fantastic experience: Nice Shell Museum with friendly staff. Large variety of interesting and beautiful shells
Fantastic experience: Great local knowledge, very friendly
Positive experience: A good place to travel.
Fantastic experience: Staff at the information desk were so friendly and helpful, thank you for your ideas. They took in what our interests were and shared tours that we would enjoy. The shell shop was incredibly beautiful and lots to look at and learn from. Great prices for shells. Staff very friendly.
Fantastic experience: Awesome spot great shells next door
Fantastic experience: The Ladies were very friendly and welcoming. The shell museum is a must.
Fantastic experience: Lovely staff who would help you and guide you to explore this amazing town and its surrounds
Fantastic experience: Friendly staff, lots of information, unique hand-craft souvenirs.
Fantastic experience: Awesome volunteers helpful work here
Fantastic experience: good no fuss info plus a short look at the shell centre next door :)
Fantastic experience: Ultra friendly and helpful staff
Positive experience: 2 Lovely Ladies who were very helpful and knowledgeable. Stop off here to gain some local tips of where to visit whilst here in Yeppoon.
Fantastic experience: Loved it . Only a gold coin to enter & a great collection of shells & weird creatures from the deep.
Positive experience: Worth 15 mins of your day,p for sure
Fantastic experience: Very helpful & knowledgeable staff. Nothing was too much trouble. Thanks for the great service.
Fantastic experience: Friendly volunteers are available to help with maps, leaflets and tourist advice 7 days a week from 9 to 5.
Positive experience: Very friendly well priced park. Footy night(rugby) on in the bar. Good group of campers all up for a chat.
Positive experience: Friendly staff.
Fantastic experience: Helpful and friendly staff
Fantastic experience: Very helpful with lots of ideas for things to see and do in the area.
Fantastic experience: Very helpful
Fantastic experience: Friendly ladies, really knowledgeable and helpful! Take a look at the shell collection well worth a gold coin donation
Fantastic experience: Great information centre, make sure you have a look through the Shell collection housed there. Beautifully set out with a spectacular collection of shells. Best we have ever seen. Well done to all involved.
Fantastic experience: Adjacent Shell House a step back in time. Good for kids.
Positive experience: Pleasant, knowledgeable staff. Nice layout and good shell collection.
Fantastic experience: Very friendly staff.
Positive experience: Don't know a lot about bird watching places. Not everyone is interested in the beach.
Fantastic experience: Very helpful staff
Fantastic experience: very helpful staff given good information.
Positive experience: Great service and advice. Thanks!
Fantastic experience: The shell collection is worth a visit
Fantastic experience: Wow, what great service. Took the time to find what I wanted and gave great recommendations. No sell. Perfect
Fantastic experience: Wonderful job done by the young ladies who were very helpful
Positive experience: Very busy and not enough staff.
Fantastic experience: Staff were very informative n friendly..
Positive experience: Staff were very helpful
Positive experience: Had one rude staff
Fantastic experience: Nice staff
Fantastic experience: Very helpful when you're travelling.
Fantastic experience: Loved the shell collection there.
Fantastic experience: Handy information centre highlighting the best tourist experiences the Capricorn coast has to offer. Free maps and brochures available as well as friendly helpful information provided by the lovely people that work there. Make sure you checkout the fantastic shells on show in shellworld which is situated inside the information centre. Gold coin donation and run by friendly volunteers you'll be amazed by some of the amazing shells on display. Featuring shells found on our local Australian beaches to shells from different parts of the world. Highly recommend calling in on your travels.
Fantastic experience: What an amazing show of 20k shells I was in total awe
Fantastic experience: Amazing volunteers and plenty of information for everyone!
Fantastic experience: Great people. Answered what I was looking for. Very informative.
Positive experience: The ladies inside are really nice!
Positive experience: Very helpful staff.
Positive experience: Very helpful people, lots of maps with explanations.
Positive experience: Good for info
Fantastic experience: Easy parking. 2 lovely, knowledgeable friendly ladies with experience galore. Leaflets, maps and brochures everywhere, it's ideal to plan your holiday on the Capricorn Coast.
Positive experience: Locally placed. The largest shell collection. cash only. Eftpos. Unit was stolen Christmas present. 2020..
Fantastic experience: 10/10.....A++.... What an amazing, knowledgeable, passionate and helpful group of.... Likely volunteers!
Fantastic experience: Very friendly and helpful volunteers and the shell display is worth a visit
Thanks for your review Darren. We are glad to have been able to assist and hope you enjoyed your time on the Capricorn Coast.
Fantastic experience: Lovely ladies, very helpful
Thanks so much Helen. Glad we were able to assist.
Fantastic experience: Very helpful, could not have been more informative.
Hello Phil. Thanks so much for your kind review.
Positive experience: Staff didn’t really provide any information or help for questions about things to do in area and great Keppel island. Told to call tour companies in regards to basic information.
Hi Josh. We are disappointed to hear that we did not meet your expectations. Hopefully we can be of more assistance next time.
Negative experience: One has seen most of Bundaberg once one finds the Tourist Information Centre
Hi Leo. Our infomation centre is in Yeppoon. Just wondering if your low review was in relation to the information we have in our centre or if there has been some confusion?
Fantastic experience: A must visit. Great staff and answered all our questions.
Thanks so much for your kind review.
Fantastic experience: Helpful, local info
Thanks for taking the time to review. Much appreciated.
Positive experience: Super helpful staff
Happy to help! Thanks for the review.
Fantastic experience: Two very helpful ladies provided us with lots of information, on Sunday afternoon. Great service in current times.
Thanks for taking the time to review. Much appreciated.
Fantastic experience: The ladies here were very helpful and we certainly had a better time in Yeppoon then we otherwise would have.
Thanks for taking the time to review. We are so pleased you enjoyed your time in Yeppoon.
Fantastic experience: Very helpful. Shell display is fantas.
Fantastic experience: Very friendly.
Positive experience: Friendly staff very helpful
Fantastic experience: If you go outside and get a fresh prawn sandwich on Thursday and Friday's it's heaven
Positive experience: Friendly staff, heaps of information.
Positive experience: We were actually at the markets. But the visitor centre is pretty comprehensive, if visiting the area you should really drop in here before making any detailed plans.
Positive experience: Very informative staff
Fantastic experience: Many great places
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