Happy Travels Byron Bay
2/75 Jonson St
2481, Byron Bay
+611300427798

Opening hours

  • sunday: 9h-17h
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 9h-17h

Happy Travels travel agency offers an unbeatable choice of Tours, Activities and Day Trips in Australia, New Zealand, Fiji and Asia.

We offer everything from Campervan hire to Greyhound bus passes, learn to scuba dive on the great barrier reef, drive 4x4's on the beach at Fraser Island or experience Whitsundays sailing tours at their best.

Whether you're looking to travel your way up the East Coast or soak up the serenity in the outback our experienced travel agents will make your booking as enjoyable and exciting as possible.

Our comment from TraTraTravel about Happy Travels Byron Bay:

Happy Travels Byron Bay is your go-to destination for unforgettable travel experiences along Australia's East Coast. Our team is dedicated to providing exceptional service and personalized travel planning to make your trip as smooth and enjoyable as possible.

  • Expert Guidance: Customers rave about our friendly and knowledgeable staff, particularly Sophie, who has been described as an 'absolute 100/10 at her job.' They are always eager to help, ensuring you have tailored experiences that fit your budget and preferences.
  • Wide Range of Activities: We offer a variety of booking services including hostels, snorkeling trips, and thrilling excursions like skydiving and trips to the Great Barrier Reef, ensuring that there's something for everyone.
  • Responsive Customer Service: Our team is known for being patient, attentive, and always available to assist with any question or last-minute changes, which has helped many plan their dream holidays stress-free.
  • Positive Atmosphere: Visitors consistently mention the welcoming atmosphere of our agency, making the planning process both enjoyable and inspiring.
  • Value for Money: Happy Travels is committed to providing competitive pricing and great deals, often beating other quotes, thus ensuring our clients get the most out of their budget.

While most reviews reflect an overwhelmingly positive experience, we acknowledge that there have been rare instances where clients felt their expectations were not met and we are continually striving to improve our services.

Whether you're a first-time visitor or returning to explore more, our dedicated team is here to help you create the perfect travel itinerary. We look forward to helping you embark on an unforgettable journey!

Happy Travels Byron Bay: Reviews

4.9/5 (200 Reviews)
Amélie Wilmot 1 year ago

Fantastic experience: Sophie from happy travels in Byron Bay completely saved us we were so lost and last minute and in a rush and she did ut all for us + found the cheapest within our budget. So nice and bubbly THANK YOU!!!

Bethany Gough 1 year ago

Fantastic experience: Sophie was amazing!!! Sorted our group of 6 out with activities up the whole coast and is a real MVP

Amber 1 year ago

Fantastic experience: Sophie is an absolute 100/10 at her job!! We walked in clueless, and came out with an incredible plan for the east coast, so so excited for what’s now booked and organised for us, so a HUGE thank you to Sophie & the rest of the team who were so friendly, we’ve now got our perfect east coast journey <3

Jade Lynn 1 year ago

Fantastic experience: Sophie was amazing today. She helped us with our last minute bookings and made sure we was able to do everything we wanted. Sophie was extremely informative and enthusiastic. A bubble of joy. Thank you so much!!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Jade, thanks so much for your kind words. It's great to hear Sophie was able to arrange everything you hoped for, and we hope you have an amazing time on your travels!

Alicibi Fu 1 year ago

Fantastic experience: Sophie did an amazing job helping to plan and book my trips :) hostels, snorkeling trips and lots of interesting information. thanks a lot!!

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Happy Travels Byron Bay
Happy Travels Byron Bay

Thank you so much for the positive feedback. We hope you have the best time on your trip!

oliver ekholm 1 year ago

Fantastic experience: Fantastic service from Sophie and Spencer, they both were amazing and super helpful. They really put in all of their effort to make our east coast trip memorable. Big thanks to both of them and highly recommend coming here in Byron Bay for help with your trip planning.

Happy Travels Byron Bay
Happy Travels Byron Bay

Thank you for your feedback Oliver. We're so glad Sophie and Spencer were able to help you out!

Julian Gibson 1 year ago

Fantastic experience: Hi happy travels team I stayed at belongil beach apartments (east n Byron) with my family which is next to wake up backpackers in buron. I was interested in doing a family activity and booked the snorkeling at Julian rock which was outstanding. Carolin was who I was dealing with and was so professional, casual, polite, engaging and followed up at every point. She was excellent and made the experience so much better and rounded out a great overall experience. I will absolutely be recommending her and your business to others Well done!!!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Julian, Thank you so much for your positive feedback! We're glad you enjoyed your trip.

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Hannah Henrich 1 year ago

Fantastic experience: A big thank you to the lovely Franzi, who helped me plan my East Coast tour for hours and then also assisted with planning my New Zealand trip! Even when complications arose during my travels, I was able to reach out to her anytime, and she provided excellent support. Thank you so much for the great advice, Franzi!

Happy Travels Byron Bay
Happy Travels Byron Bay

Dear Hannah, Thank you for your kind words about Franzi. We're so glad you had a positive experience!

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Ellie Ferbeek 1 year ago

Fantastic experience: Sophie was the best of the best, reeel Beauty as well ☀️

Happy Travels Byron Bay
Happy Travels Byron Bay

Thank you for your positive feedback Ellie! We're so glad to hear the lovely Sophie was able to help you out.

charlotte 1 year ago

Fantastic experience: My friend and I have had quite a bit of an unlucky time in Byron Bay and were just looking at other options we could do. We went into Happy Travels and spoke with Sophie who was amazing at giving us advice and guidance and really helped us to feel better. She helped us to plan our onwards trip as well as some fun activities for the rest of our trip up the east coast! Thank you Sophie for all your help, we feel a lot better now!

Mimmi Mörén 1 year ago

Fantastic experience: I love Sophie and Josh, they helped me book my dream trip while still considering my budget. They were also very patient with me.

Sophie Eckel 1 year ago

Fantastic experience: Amazing! Sophie couldn't have been more helpful! 10/10

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Aline Gysel 1 year ago

Fantastic experience: Spencer helped me booking my trip, he was absolutely amazing! Very patient, helpful and he had such a good knowledge of australia and all the different spots. We together made up a perfect travel plan for one month and he made possible all my individual wishes. Thank you for your amazing job Spencer! I can highly recommend to book a trip with happy travels!

Menthe Van Der Kolk 1 year ago

Fantastic experience: I would recommend happytravels 100%, a big thank you to Nynke and Spencer for helping me book my trip!!

Roxy Banfield 1 year ago

Fantastic experience: Nynke and sophie helped us booked 3 of our tours today! They were so helpful and informative and really helped us plan the rest of our trip! Would really recommend happy travels for people to book through. Thank you girls!

Dan Vivacqua 1 year ago

Fantastic experience: Josh was AMAZING!!! Booked my trip to Noosa! Quick and easy!

amy o’callaghan 1 year ago

Fantastic experience: Sophie & nynke were very helpful for booking our activities. Thank you.

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Jack Garland 1 year ago

Fantastic experience: Nynke and Sophie were fantastic. They had great knowledge of all the trips and activities and helped us plan our trips with ease.

Tom Clinton 1 year ago

Fantastic experience: Very welcoming and informative. Nynka and Sophie helped us plan our whole trip up at east coast and were incredibly friendly and chatty

Emily Osborn 1 year ago

Fantastic experience: Nynke and Sophie were very very helpful! Really took the pressure off planning things to do across the east of Australia. Amazing service :)

Aisling Chappelow 1 year ago

Fantastic experience: Helped us book our east coast trip, really easy and great price. Made the experience very enjoyable.

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Aisling, that's great to hear and thanks for the kind words!

Zephyr 1 year ago

Fantastic experience: Booked my whole east coast trip with Sophie who was absolutely amazing, super kind and incredibly knowledgeable. Would highly recommend!

Sophie Sørensen 1 year ago

Fantastic experience: We had such a great time. people are very nice here. They help you through all the information you need. And the booking is so easy here too. We got help from Sophie and Spencer. Lots of jokes and lots of fun.

Katie-Leigh Davies 1 year ago

Fantastic experience: Brogan was incredibly helpful in helping us book our skydive and enthusiastic about everything else we had already booked. Great guy really friendly!

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seren manikiza 1 year ago

Fantastic experience: Got helped out by Brogan at the Byron Bay store today. What a GREAT young man, super helpful and friendly.

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Shannon McNicol 1 year ago

Fantastic experience: Sophie was incredibly helpful and her extensive knowledge from her previous travels felt like we were in capable hands! Very grateful!! Thank you!

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Isabel Cijs 1 year ago

Fantastic experience: Sophie was very helpful and friendly! She recommended so many amazing things and was very knowledgeable. Highly recommend booking with her!

Olive eldridge 1 year ago

Fantastic experience: Sophie was the most helpful woman I have met on my trip so far!! Absolutely loved booking my trip with her, she listen to my budget and help work everything in! I’m so excited 100% recommend!

Brodie Ziegler 1 year ago

Fantastic experience: Sophie was wonderful!! So helpful, never would have been able to plan the trip this way on our own! Thanks so much :)

Emilia Muirhead 1 year ago

Fantastic experience: Spencer was stunning and super helpful with booking our east coast backpacking trip. Way easier than doing it ourselves! Thank you!

Rachel Holmes 1 year ago

Fantastic experience: Spencer was so helpful booking our east coast trip! We now have an amazing holiday planned … he was also very handsome ;)

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Fergal Forde 1 year ago

Fantastic experience: Sophie was very helpful and really went the extra mile to sort out my itinerary! Excellent service

Charlotte Lee 1 year ago

Fantastic experience: Was helped by Sophie for my travels up the East Coast, she helped with the whole planning and gave me many options on where to travel. Thank you so much ! Would recommend!

Aidan McDonald 1 year ago

Fantastic experience: Sophie was really helpful in getting me sorted for my whole trip up the east coast of Aus. Listened to what I was interested in and tailored the booking to my needs. Also super adaptable as we needed to make a few changes when we were looking at transport with the bus. Excited to start my adventure. Would recommend!

Joy Beekelaar 1 year ago

Fantastic experience: Sophie explained everything to us in great detail and took her time doing so, which was really nice! In the end, we booked the Whitsundays with confidence, and thanks to her, we were able to give some direction to our long journey. Thanks, Sophie!

Enrique Castella 1 year ago

Fantastic experience: Amazing service and awesome people. Fun times and great location. Loved it. Caroline and Daniel were phenomenal. Perfect vacation.

Alex Phillips 1 year ago

Fantastic experience: Sophie was super helpful in securing us a package for fraser island, whitsundays and great barrier reef hire at a very reasonable price. Talked us through all of our options and tailored the service to us, all while being super friendly and appraochable. Thank you Sophie! (Ps big shout out to spencer aswell for offering some solid advice!)

Joe Scharf 1 year ago

Fantastic experience: Great service! Jeremy was super helpful and personable and helped me plan a huge chunk of my East Coast Australia trip. Would highly recommend

Maddie Biddulph 1 year ago

Fantastic experience: Sophie was amazing and so helpful booking us onto a months worth of travelling highly highly highly recommend booking through her xx

jack lewis 1 year ago

Fantastic experience: Sophie was the best. She should take up singing as well.

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Eden Mullins 1 year ago

Fantastic experience: Such an amazing travel company. Not only grave great deals on once in a lifetime experiences but also provided fantastic customer service. Definitely book with them!

Pauline Müller 1 year ago

Fantastic experience: We had several hours of perfect advice with booking all the accommodation and activities. The atmosphere was super relaxed and Sophie showed us extra pictures with everything and was excited about the trip with us. We would recommend both, she saved our whole trip to Australia. You save a lot of time. I would recommend it to anyone!

Mauricia B 1 year ago

Fantastic experience: When you are there, ask for Sophie, she will give you such good advice and make you feel like you are in good hands. She will give you so many insider tips and recommendations. Thanks to her we were able to have a great time in Australia and didn't have to worry about anything. Highly recommended!

Jordan Fellows 1 year ago

Fantastic experience: Soph was lovely, mega helpful and insightful with her own personal experiences it really helped craft my trip :) “Slay Queen”

Harley Conway 1 year ago

Fantastic experience: Dealt with Sophie. Great service and very useful. 5⭐️

Amanda Persson 1 year ago

Fantastic experience: Got a great plan from a really nice guy named Jeremy. He helped us with an amazing trip and he had so much fun info. Really great meeting

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Lewis Dixon 1 year ago

Fantastic experience: Booked my tours with Jeremy, really helpful and helped me have a good understanding of what tours are available to me to make my aus travelling best it can be, if it wasn’t for Jeremy I wouldn’t of been able to plan what I’m doing in such a short space of time recommend to anyone!

Callum Simpson 1 year ago

Fantastic experience: We booked our east coast trip today with Jeremy. He was helpful, friendly and knowledgable about the different tours and hostels available. So glad we came across the shop and he took care of everything!! Excited for our adventure woooo!!!!!

Niamh Mullan 1 year ago

Fantastic experience: Sophie has planned me the most amazing trip she was super lovely and friendly 10/10 recommendation

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi, Thank you for such kind words about our colleague Sophie. We're so glad she was able to help you plan an amazing trip! Have a great time.

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Maya Z 1 year ago

Fantastic experience: An overdue review :). I was at happy travels Byron Bay beginning of August. I came to Australia without plans what to do and where to go. Dan from happy travels helped me plan my entire trip he asked what I wanted to do and where to go and went through all the options I had. He helped me make the most out of my Australia trip even though it seemed to be impossible . He spent several hours trying to help me my trip and evaluating all the options. Thanks to him I booked several trips with him and saw all the places that I wanted. Dan thank you so much for making my trip through Australia unforgettable. You were great planner and advisor and I appreciate as well that you tried to help me when I had problems with one of the bookings . You are an amazing travel agent and and advisor for Australia. Thanks for all your help, the amazing trip and experience I had in Australia . When I m back in Australia will definitely book again with happy travels . You deserve 10 ⭐️ * review

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Maya, Thank you so much for taking the time to write such a great review! We’re so thrilled to hear you had such a great experience with Dan & we're delighted that you had a great time on your travels. We look forward to welcoming you back soon!

Arabella Campbell 1 year ago

Fantastic experience: Great advice from Sophie, showed us all the options and helped us choose the best for us

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Arabella, Thank you so much for leaving a great review! We're so happy Sophie was able to help. Have the best time on your trip!

Emily Barker 1 year ago

Fantastic experience: Sophie was amazing for booking our travels!!!

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Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Emily, Thanks so much for your kind review! We're so glad that Sophie was able to assist you

Oliver Wylie 1 year ago

Fantastic experience: Sophie was a great help when booking my trip and helped change my booking around when I decided to add on Tazmania. She also had lots of good suggestions of places to visit whilst on my trip which I had not known about before. She's been available to answer any questions I've had too since booking. Thank you!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Oliver, Thank you so much for leaving such a great review for Sophie! We are so happy she was able to help plan your trip & hope you have the best time!

Renee De ligt 1 year ago

Fantastic experience: Booked a 23 days east coast Australia tour with Happy travels and the experience with the booking agent Olivia Kettlety was incredible! we made many many changes and she adapted them all. She was super friendly and helpful with the booking. Can't wait for the tour to start!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Renee, Thank you so much for your great review! We're so happy that Olivia was able to help & we hope you have an amazing trip!

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Seb Cawley 1 year ago

Fantastic experience: Happy travels wake up Byron bay - Carolin helped us plan the rest of our trip for a good price, would recommend for any travellers that need some direction.

Francisco José Sánchez Guerrero 1 year ago

Fantastic experience: Shopie helped me all the time . She did a perfect organization of my travel, and she tried to explain me the most important things in my language. I would recommend Shopie always. Thanks you :)

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Francisco, Thank you very much for your kind words! We are so happy that Sophie was able to help you plan your trip. We hope you have a great time!

AZOULAY Laura 1 year ago

Fantastic experience: I was warmly welcomed by Sophie, the agency manager, who explained everything to me and recommended a wonderful excursion. I highly recommend !

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Laura, Thank you so much for your lovely review! We're so glad Sophie was able to help and we hope you have a great time on your trip!

Claudia Fingret 1 year ago

Fantastic experience: Star was the most incredible help ever! She stayed on the phone with me for almost 2 hours helping me book my east coast trip and i could not have done it without her. The company its self is so amazing and the staff are the icing on the cake. Star was so attentive and kind and also gave me loads of recommendations of things to do on my trip that i hadn't thought of. Thank you so much Star your epic at what you do and im so excited to go on the trip you helped me book!!!!!!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Claudia, Thanks so much for your lovely review about our colleague Star! We're so glad we were able to help & we hope you have an amazing time on your trip!

Nelly 1 year ago

Fantastic experience: Sophie was so helpful and knowledgeable when booking our east coast trip with us and we‘re definitely looking forward to the tours and cruises, thank you for all the advice! :)

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Nelly, Thank you for your great review! We're so glad that Sophie was able to help & we hope you have a wonderful time on your trip!

Jack Stanyer 1 year ago

Fantastic experience: Great experience booking the rest of our east coast road trip with Sophie!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Jack, Thank you so much for your kind review about our colleague Sophie! We are so glad she was able to help plan your road trip. Have the best time!

Kim Casandra Neitemeier 1 year ago

Fantastic experience: I am so excited. Tomorrow my big trip from Germany to Australia starts and I am SO Happy with the Service and Help from Amy at Happy Travels! She did such a great job and helped me throughout everything. From ideas to booking the trips, to get me some Time to think about everything. She answered all of my questions in such a little time span and even If my travel agent wasn’t at work, everybody else knew the circumstances and tried to help me in every way, and all of it worked out perfectly and I’m so happy with all the customer service and Amy did an outstanding job for trying to call me down for a second or just checking if I book the Greyhound bus trips in Time . All in one said: incredible job! incredible company! thank you so much. I’m so happy to recommend you and Your company. I also got Happy Travels recommended by a friend who is also in Australia for work and travel so if, you want to have a great time in Australia and it’s your first time or your second time or even the fifth time try Happy Travels. it’s worth it! EVERYTHING :)

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi, Thank you so much for taking the time to provide such kind words about Amy! We're glad you've had such a great experience booking your travels us with us and we can't wait for you to see what Australia has to offer! Have the best time.

Sarah Woschitz 1 year ago

Fantastic experience: Spencer was very helpful so i could crate my dream trip:))

Marie Denley 1 year ago

Fantastic experience: Bella from happy travels in Byron bay was amazing! Helped book the rest of our east coast trip up and made it so easy to follow by writing it up for us. She had all the knowledge we needed to for our travels and couldn’t recommend enough. If you come to the east coast and need help on how to book things up that follow your time on the east coast go to Bella!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi, Thanks for taking the time to provide such kind words about our colleague Bella! We hope you have a great time on your trip.

Kim Baumgartner 1 year ago

Fantastic experience: Spencer helped us plan our trip perfectly by showing us so many helpful and different options.

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi, We're so glad our colleague Spencer could help you plan your perfect trip. Have an amazing time!

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Hannah Kaufman 1 year ago

Fantastic experience: I went and talked with Sophie at Wake Up Byron Bay after hearing everyone else in my dorm say such good things about her help and recommendations! She really knows her stuff and is always so eager to help, even if it’s just brainstorming ideas. I decided to do a skydive in Byron because of her and she greeted me with open arms once I came back! I really appreciate Sophie’s commitment to the customers by getting to know them and always asking us how our adventures were. Thank you thank you thank you Sophie for being the best!!!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Hannah, Thank you so much for your review! We're so glad that Sophie was able to assist you in booking your trip, we hope that you have an amazing time on the rest of your travels!

Faye Hill 1 year ago

Fantastic experience: We have had a brilliant experience with Happy Travels based in Byron Bay, the service and care provided by Bella was excellent! She spent the time to get to know our interests and tailor our itinerary perfectly. Everything was super easy and Bella had a lot of patience when we were making decisions and answered all our questions attentively. This was a wonderful experience we wish Bella all the best a real asset to the Happy Travels team!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi, Thanks so much for taking the time to write such a kind review! We're so glad our colleague Bella was able to assist in booking your adventure. Have an amazing time!

Robbie Slater 1 year ago

Fantastic experience: Very responsive and great customer service from Olivia! Also managed to beat the quotes we were getting from other companies by a fair bit!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Robbie, Thank you for your review! We're so glad that Olivia was able to help book your trip and find you the best prices possible, we hope that you have an amazing time!

Harry Chisnall 1 year ago

Fantastic experience: I recently booked some of my aus east coast trip through Happy Travels. I was put in touch with Megan who was amazing, she helped me plan my whole itinerary from start to finish completly tailored to the experience I want to have. Getting over the UK-AUS time zones was no problem with Megan being so flexible and available to help. Looking forward to my trip and I would definitely recommend Happy Travels to other travellers :)

Sofia L 1 year ago

Fantastic experience: Happy Travels is great. They assisted me in booking my trip to Fraser Island, which was just incredible ! In addition, Amy helped me create a last minute itinerary for Cairns, she had great suggestions, was very patient, friendly and informative. I recommend Happy travels, and especially Amy from the call centre, when booking your travels in Australia !

Imogen Dixon 1 year ago

Fantastic experience: Spencer was so amazing at helping us plan and book our east coast trip! He was positive and supportive, tailoring our trip to exactly how we wanted it. It took away all the stress of planning and we’re so excited! Thank you so much for all of your help! I recommend Spencer to help with anyone’s travel plans! Thank you happy travel :)

Katie Cubitt 1 year ago

Fantastic experience: Spencer helped me and my friend sort out our east coast tour today and we couldn’t be happier!! He explained everything clearly, helped ensure it was cost effective for both of us and included all of the east coast highlights we were hoping to see. 10/10 would recommend happy travel to anyone wanting to plan their trip!!

Emily Beale 1 year ago

Fantastic experience: Thank you to Amy Keyte from the call centre for helping us create a full east coast itinerary via WhatsApp, booking our accommodation and buses as well as the trips. Amy was extremely helpful and has made sure we have everything we need for when we arrive in July. She was also super friendly and quick to respond to messages. The process was easy to do via WhatsApp, would highly recommend!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hi Emily, Thank you so much for your feedback. We're so glad to hear that Amy was able to assist you and that you enjoyed the booking process! We hope that you have an amazing time on your trip!

Katie Wood 1 year ago

Fantastic experience: I had a fantastic travel booking experience with Olivia Kettlety at the Online call centre! Olivia went above and beyond to put together a fantastic East Coast trip for me. Olivia has a very calm and caring approach and listens to her customers needs whilst balancing this with her vast knowledge and experience within this field. Olivia is a true professional and I wouldn’t trust anyone else with my travel plans!

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Katie, Thank you so much for your review! We're so glad to hear that Liv was able to help you and we hope that you have an amazing trip!

The Great Attempt 1 year ago

Fantastic experience: Dan at Happy Travels Bryon Bay was amazing! Super helpful and kind. We needed to book a Fraser Island tour and he made it so easy and quick to book and set us up for success. Would 100% recommend!

Harry Hayler 1 year ago

Fantastic experience: Kia on the campervan team was an absolute star and super helpful in finding us a vehicle suitable for our east coast tour! Made the whole experience very straightforward. Highly recommend :)

David Kelly 1 year ago

Fantastic experience: Recently booked a few trips for the east coast and was very happy with the warm and welcoming atmosphere in the store. The staff were able to help with all my questions and very informative about the travel plan. Would highly recommend when booking future trips!!

Sam Vranch 1 year ago

Negative experience: I didn't have a great experience here tbh. I was promised a call back as they were busy. I did get the call but not until 4pm and was advised that if I was close by I could call in otherwise the girl was going home soon. I did go in (I was close by!) but they had mixed me up with someone else. Neither member of staff looked could wait to get me out the door so they could lock up and I was advised to book a bus online. Hilariously I received a message the next day stating they were sorry they couldn't help yesterday as they were sooo busy but would be happy to deal with my queries today and they had again mixed me up with someone else. I booked my £2000 red centre trip through another agency in the end as this lot were pretty hopeless

Happy Travels Byron Bay
Happy Travels Byron Bay

Hey Sam, Thank you so much for your feedback and review. We are so sorry to hear about your experience, at Happy Travels we always aim to provide the best tours, trips, and customer service and we’re sorry to hear that you feel we fell short on this occasion. We are so glad to hear that you were able to book your trip and if you would like to email us at [email protected] we would love the opportunity to help resolve your concerns.

Emily Raine 1 year ago

Fantastic experience: helped by spencer and his friend who saved us from being stranded in byron and sorted us out with affordable transport to brisbane from byron. made even better by the fact he was tall and handsome with a great smile!

Ashleigh W 2 years ago

Fantastic experience: I know this is the wrong place to leave a review as my experience was with happy travels at the arts factory but I can’t find it on here?! But the guy working there yesterday morning was so helpful in helping me work out the logistics of my tour that day- even though I booked online and not with the branch directly! Thanks!

Mima Cook 2 years ago

Fantastic experience: From Byron Bay to Cairns Darra has been so incredible with helping us plan all of our trips! Anything we needed he’d give us the best suggestions and prices making our east coast trip truly unforgettable!

Millie Scrutton 2 years ago

Fantastic experience: Had a great experience with Jamie at Happy Travels. Got the rest of our East Coast itinerary booked which was ideal as we then didn’t have to worry about places and experiences being sold out. Jamie sat with us for hours making sure we got our perfect plan and was very patient. Everything has gone to plan so far so couldn’t recommend enough ! :)

Dan Miller 2 years ago

Fantastic experience: I came into Happy Travels defeated. I thought that I’d missed my chance at going to do some of the most popular excursions (Fraser island 3 day & Whitsundays) but after 5 mins sitting down with the legend that is Jamie, we sorted it all out and came up with an alternate plan. The plan ensured I still did everything I originally envisioned but just in a slightly different order so that I could book those dream trips. Jamie was fantastic he stayed with me for close to 3 hours, staying until 9pm so that we could lock it down. Despite it being 3 hours past closing, he still never rushed me and ensured we crossed all the Ts and dotted the Is before confirming everything. Couldn’t recommend Jamie and Happy Travels enough for anyone wanting to get their east coast trip organised and sorted top notch all round. Cheers Jamie!

matt mortimer 2 years ago

Fantastic experience: went into byron bay and had Alisha helping us book tours and hostels, couldn’t recommend enough she was amazing with everything we needed, gave clear instructions and showed us all the things we must do when our here, also spoke to Jamie who was just as helpful and knowledgeable. would recommend 100%!

Alex Moss 2 years ago

Fantastic experience: Alisha was amazing booking my tour around the South island of New Zealand and Hobbiton. She made booking so smooth and easy so I could sit back, relax and enjoy my travels! She was also incredible when my Hobbiton tour was cancelled the day before I was meant to go on it, she responded instantly and found a new tour to take me to Hobbiton, she was always there incase I needed anything. Highly recommend Happy Travels for anyone that wants everything organised for them so they can fully relax and enjoy the experience

Marielle Hugaas 2 years ago

Fantastic experience: Dan helped me book my campervan and beat all the prices I found online. Made the whole booking process super easy and fun and is a great chat. Friend for life! <3

אנה ריאס 2 years ago

Fantastic experience: Dan was soooo helpful ! He got us a great deal on a camper van and booked all of our tours! Highly recommend

Silas Wigger 2 years ago

Fantastic experience: Had a very good experience with the Happy Travels agency in Byron bay. Alisha the Agent i had the pleasure to book my East-Coast trip with, was super friendly and took so much time to go through all things. From answering questions to suggest activities to do on my way. Even during my travel when i’m having troubles i can give Alisha a call and we clear things up, just such a great service.

Larissa Sop 2 years ago

Fantastic experience: Alisha was the biggest help to plan my east coast trip. I normally hate planning, but with her it was actually really funny. She was always trying to find the best and most enjoyable places for me. Thanks to her I had the best time traveling the east coast. If I’m going to travel again I’ll definitely book with her again and I can only recommend booking with Alisha. Thank you for your help to get so many good mentions on my travel.

Juliette Finn 2 years ago

Fantastic experience: Alisha has been sooo helpful in helping us plan our trip along the East Coast, in Alice Springs and New Zealand too! Super friendly and helpful, and has continued helping us way past our departure from Byron Bay - very appreciative, thank you!!

Julie Destexhe 2 years ago

Fantastic experience: Dan from happy travels was super helpful and friendly. Helped me with my whole trip and was super responsive when I texted him if I needed help. Definitely recommend!!! Got some great deals too

Bella Poscente 2 years ago

Fantastic experience: Marcus was the best! He made the process of planning so smooth and effortless, that I actually enjoyed planning! He gave really good recs and now we’re friends!! Cheers Marcus! And the other Canadian dude.

Aurora Cox 2 years ago

Fantastic experience: I highly recommend chatting with someone from Happy Travels to book your east coast trip. I worked with Happy Travels at wake up hostel and they were so helpful with planning and booking the rest of my east coast trip. Absolutely worth the time to stop!

Hershey Yi 2 years ago

Fantastic experience: We booked our trips with happy travels. Alisha very friendly, sympathetic and lovely took her time to explain all the tours which we are interested in Great berries rief and whitsunday tours. She helped us to book the right fit.

Seraina Altwegg 2 years ago

Fantastic experience: A big thank you to Alisha! Last week we booked our Australian East Coast trip with her. We made our booking for the camper van with her, she compared the different offers and explained us everything about the insurance. She even gave us a lot of information about the different locations and she gave us tipps on what to on our way there. Thanks to her own travel experience in Australia, she knows exactly where the good spots are. She also helped us to book adventurous activities, like skydiving, snorkeling in the Great Barrier Reef, and the trips to Fraser Island and Whitsundays. Alisha took a lot of time for us and made all our wishes come true. She is really flexible and the communication with her was just pleasant. Thank you very much for the help:) Seraina & Michelle

John Kearsey 2 years ago

Negative experience: Awful waste of money. I booked the clipper for Witt Sundays and a skydive and a day trip on Frazer Island. Frazer island cost 250$ to be driven on the island on a bus, was told it was gonna be amazing with a cameraman (no cameraman). I booked the clipper and was looking forward to it, when I arrived I was shocked to be on a boat called the broomstick which was not what I paid for and was a completely different trip to what I paid for, my skydive was booked at 10:30am for the day I got off the boat, the travel agent assured me it would be easy to make it, the boat came to land after 12 that day and I missed it. Happy travels is a sales company and will lie to you to get commission. They are refusing to give me a refund for this nightmare experience which coast me way over a thousand dollars for a couple of days. Book direct don’t get scammed by these scumbags

Happy Travels Byron Bay
Happy Travels Byron Bay

Dear John, thank you for your review and feedback. We value all feedback from our customers and we're sorry to hear that your experience wasn't what we would have hoped for you. Having looked into your bookings with us, we can see that a refund for your skydive has been approved and is in progress, and we have corresponded with you regarding your Whitsundays trip. If you have any further questions, please do not hesitate to reach out to: [email protected]. Thank you again for your time and feedback.

Giorgia Piastra 2 years ago

Fantastic experience: We booked our vacation with Lauren and she was really professional and kind, advising us the best choices. I really recommend her!

Flavio Biagini 2 years ago

Fantastic experience: I totally recommend taking your Australian experience to the next level booking your tours and accomodation with them, they all were kind and could really fit every needs we had during our 6 weeks east coast trip at a very good price! Lauren was fantastic, she was very kind and she explained us everything in detail while listening to our own personal needs, and sharing her big experience on that! Thanks again Lauren <3

Avalon Conklin 2 years ago

Fantastic experience: Amazing experience! Alisha managed to work with my extremely last minute plans and organized my next five weeks into an awesome trip traveling all over the east coast. 10/10 would recommend coming here if you have any travel questions at all!

Jessica Forsdyke 2 years ago

Fantastic experience: Lauren in store at happy travels Byron Bay was an incredible help when we needed to plan and book our east coast adventure. She made everything so easy, really listened to our limitations, got us some fantastic deals and got us into all the trips we wanted to do, even when we left things very last minute and did not make it easy for ourselves! The whole experience was excellent and we will be forever grateful to Lauren for making our holiday so fantastic.

Sarah Cunningham 2 years ago

Fantastic experience: Thank you so much to Lauren and Mary who assisted us with booking our surfing lessons and helping us plan our further travels! Everyone was so helpful - even with the internet down!!! Thanks guys.

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