World Travel Connections
Information about World Travel Connections
Opening hours
- sunday: (closed)
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-19h
- friday: 10h-18h
- saturday: 10h-16h
We are pround to be celebrating, over 20 years of operation. We are grateful for the continued support of our existing clients, and look forward to assisting new customers. As always it is a priviledge to deliver amazing and outstanding holidays to destinations worldwide.
World Travel Connections is a luxury travel provider. Together we combine over 60 years of knowledge experience and expertise. We strive in delivering outstanding customer service, and tailor made solutions for our customers travel plans. No 2 clients are the same, our adaptive and customer focus approach is made to deliver incredible holidays.
Our comment from TraTraTravel about World Travel Connections:
World Travel Connections (WTC) is a premier travel agency in Australia, renowned for its exceptional service and dedication to customer satisfaction. With a team led by the highly experienced Nicolas Delacharlerie, WTC offers personalized travel arrangements that turn complex itineraries into seamless experiences.
Clients have praised the agency for:
- Expertise in organizing elaborate trips, including multi-stop itineraries around the globe.
- Outstanding customer support, with representatives available 24/7 to address any concerns or changes in plans.
- Attention to detail and proactive communication, ensuring travelers are updated and well taken care of throughout their journey.
- Personalized recommendations based on extensive industry knowledge, resulting in unique and memorable travel experiences.
- Exceptional handling of emergencies, providing reassurance and support during unforeseen travel complications.
Some clients have expressed concerns regarding pricing versus online rates and felt pressured during interactions. However, the majority highlight the invaluable service, flexibility, and peace of mind that comes with using WTC.
If you're looking for a dedicated travel partner to assist in your adventures, World Travel Connections is highly recommended for their professionalism and commitment to excellence.
World Travel Connections: Reviews
Fantastic experience: Our experience at WTC was absolutely wonderful. Nicolas helped us navigate the difficult organisation of a multi stop round the world trip. His knowledge and experience help us select destinations that the whole family is excited about. His patience and good humour made us comfortable to take our time and try different combinations of destinations and duration of stay in each. Long after our tickets were purchased, he is checking in to make sure we have everything organised for our trip. Thanks for everything Nicolas.
Fantastic experience: We recommend Nicholas and his team to all of our clients. This is a result of him providing excellent service for my personal family holidays for a number of years now. There has been a couple tough situations....and he has been right there on the phone no matter what time to support us. Your travel plans are in good hands with this business.
Fantastic experience: Nicolas was helpful when I contacted him for some help booking flights on a complicated route, and gave us great advice on some other trips!
Fantastic experience: we have just come back from Thailand. Nicholas from World Travel Connections organised a very 'last minute' trip and it went seemlessly. thank you Nicholas for putting together so well. Julie
Dear Julie, Thank you for your review. We strive to deliver seemless travel arangements, I am pleased to hear that your trip was a success. I look forward to assisting you when next you chose to travel. Kind regards Nicolas Delacharlerie Manager
Negative experience: Our experience has been very distressing and we have lost $5000. Things to note: There is no fee charter or service charter. There is no guarantee of customer satisfaction. This agent is not affiliated with any industry body. Once the deposit was in hand, the agent was extremely pushy and abrasive to deal with. We paid $5k deposit for a family holiday to Europe, it became evident our selected season was a poor choice in timing with many accomodations and attractions closed for the winter. We were quoted accomodation and flight prices considerably above regular retail internet prices and more than other travel agents charge - to the tune of circa 20%. After asking for a refund and flatly refused, the agent offered other expensive alternatives. We simply could not proceed. The agent emailed me demanding a holiday be booked within 30 days, or an alternate destination could be chosen requiring a further deposit. Further conditions were added: that a booking must be made within 30 days or we would loose the $5k deposit. My recommendation - go elsewhere.
Dear Cassandra, Thank you for your review. I’m sorry we didn’t meet your expectations. However, I believe it's important to clarify the situation to provide perspective. Below, I address your concerns: 1. Pricing Above Internet Rates Travel agents operate on different systems than online holiday providers. While our rates may sometimes be higher, they come with added flexibility, such as the ability to hold bookings while a quote is being finalised. Online platforms often have restrictions that agents can override using industry tools. Our service provides 24/7 support, and our positive reviews reflect the quality we offer. We were not given an alternate quote, so we are unable to verify your claim about the significant price difference. It’s also worth noting that your travel period, during the Christmas and New Year season, influenced the pricing. I reached out regularly with cost-saving suggestions, but your delayed responses meant that lower-cost options were no longer available. Effective communication from all parties is critical in travel planning, and the lack of timely responses made it difficult to manage the process. On July 17th, I sent a message requesting a call back, but we have yet to receive a response from you or your husband. 2. Concerns About Communication Style I regret that you found my communication pushy. However, given the busy holiday season and your budget constraints, it was necessary to act quickly to secure arrangements. Organising travel for five people during such a peak period requires timely collaboration, and agents are able to hold flights and accommodations that consumers cannot. While I strive to provide the best service, prompt engagement from clients is essential for successful planning. 3. Industry Affiliation Since July 1, 2014, Travel Agents in Australia are no longer required to be licensed. Like all businesses, we are subject to Australian Consumer Law. There is no obligation for agents to join a consortia group, and World Travel Connections has chosen not to affiliate with one, as it does not align with our business model. 4. Booking Deadline and Deposit On August 18, 2024, you informed us that your trip could not proceed due to your daughter's leave being cancelled. You also requested that the non-refundable deposit be placed on hold. The deposit had been paid on July 11, 2024, and during that time, we provided up to seven different itineraries, each requiring significant time to develop. Although the cancellation was voluntary, and the deposit should have been forfeited, we extended its validity by 30 days as a goodwill gesture on September 2, 2024. We sent a confirmation email but did not receive a response from you or your husband. 5. Fees & Charges Our fees and charges are clearly displayed in our office and included in all correspondence. They can also be found on our website under the Terms and Conditions section. Regarding the deposit, while I understand your disappointment, I believe the work, concessions, and effort put into planning your trip justify its retention. Thank you again for your feedback, I wish you and your family all the best in your future travels. Best regards, Nicolas Delacharlerie Chief Executive Officer World Travel Connections
Fantastic experience: My wife and I decided to use Nick from World Travel Connections to organise/construct our honeymoon. Nick did such a great job. He was very punctual and made great suggestions when we were stuck with ideas on where to go and what to see. I’ll definitely be using this company again for our next adventure. Highly recommend.
Dear Mr and Mrs Keosseian, Thank you so much for your review. It is pleasing to know that you had a great honeymoon. I hope you had the opportunity to unwind and relax. Thank you once again for your review and welcome back.
Fantastic experience: QUICK AND PLEASANT INTERVENTION Repatriated from Nouméa to Sydney due to the civil unrest, I contacted Nicolas Delacharlerie at World Travel Connections. I needed a flight back to Belgium from Sydney. Nicolas responded straight away. I had quickly both my accommodation transfers and flights back to Brussels booked. On arrival at Sydney airport, the chauffeur was in the arrival hall and within minutes I was in the taxi going to my hotel which had also been reserved. Nicolas was always ready and available whenever I needed. It was comforting and reassuring to be taken care off with such level of service. The time efficiency from my first call to the outcome was incredible. Having a reliable and knowledgeable and skilled travel agent was essential in this difficult situation. Nicolas surely was that kind of person. I am very grateful for his help.
Fantastic experience: Fantastic organisation and support. Hassle free and it all went like clockwork. Thanks Nicolas!
Fantastic experience: The service provided by Nicolas and his team cannot be faulted. Most notable was his response when my son become ill in India. Nicolas was in touch with me before the hotel doctor arrived; before I thought of contacting him. Nicolas' repeated message was "Look after your son. I'll sort things." He regularly checking-in and was always available. He reassessed our itinerary, suggested ways forward, rebooked flights and ensured a perfect end to challenging trip. Nicolas and Sandra, you have my thanks and gratitude.
Good evening Mr Worrad, Thank you for your kind review. We pride ourselves to provide the upmost travel experience to all our guests and clients. I am pleased we were able to assist when it mattered the most. More importantly that you and your son were able to finish your holiday as planned and returned to Australia safely. Thank you once again, and welcome home. Nicolas Delacharlerie Chief Executive Officer
Fantastic experience: I was stranded in Australia because of the civil unrest in New Caledonia. I contacted Nicolas at World Travel Connections to seek assistance as I had been refused a flight home by the French Consulate. My needs were urgent due to a medical condition I have. As soon as I spoke with Nicolas, he knew what to do, took over my situation, within hours I was booked on the charter flight I just had been refused a seat on. Nicolas also arranged the emergency medication I was struggling to get due to lack of prescriptions. Nonetheless with his contact, Nicolas organised for the medication to be dispensed, I received it the following day. This clearly was not part of his travel agent’s work, but Nicolas went out of his way, in a very difficult situation for me. Nicolas really took care of my exceptional circumstances. He was always professional and available. Even late at night, the day before the charter flight and early morning on the day of the flight he contacted me, to ensure everything was running smoothly. Throughout the morning Nicolas was in contact with me. I felt secured, reassured, and knew I could rely on Nicolas if I needed to. The bonus to all that was that I had the medication I needed to take, it made my day a lot more peaceful I must say. All my repatriation experience could not have had a positive outcome, without the help and flight management skills of Nicolas. I can most definitely recommend Nicolas at World Travel Connections. He surely supplies an outstanding service, which is rare to find, his professional skills and expertise demonstrate that. For this I am forever grateful. Thank you once again Nicolas.
Fantastic experience: Thank you for your help. We will not fail to go through your agency during our next trip to Australia.
Fantastic experience: "Posting this review on behalf of our friends Jan et Nick from Sydney who don't have a Gmail account" Over the past two years, Nicolas has organised two fabulous holidays for my partner and me. The first trip was to Europe, via Canada and returning via USA. The second trip was to Chile and Argentina. Both trips were professionally put with amazing itineraries that left many wonderful memories. Nicolas has a wonderful knowledge of many of the places we visited as he visited many personally. He recommended gorgeous places for us to stay in, incredible sights to visit and most importantly found the best airfares that complimented our travels. We cannot say which country was the best, for all places we visited offered something special. Two places stand out - the incredible scenery of Canada and the thunderous roar from the Iguazu Falls in Argentina. They were simply amazing and wow factors. During our travels, Nicolas was available to us 24/7 – there aren’t many Travel Agents who offer that sort of service. We felt comfortable knowing if we needed Nicolas, he would be there for us. We cannot recommend Nicolas highly enough for anyone's travel arrangements. He is simply the best!’ Jan and Nick Sydney
Negative experience: If I could give a minus star, I would. Nicholas is rude, obnoxious and a bully in general. He has even threatened me twice with legal action, for posting my review……. Seriously consider his integrity prior to doing any business here. My review is 100% genuine, regardless of your comment Nicolas.
Good morning, Mrs Smith, you have not booked any travel with world travel connections you are not a client of World Travel Connections. Your review is not a genuine review.
Fantastic experience: My wife and I travelled with Qantas Airlines from Johannesburg on the 9th March 2024. This was our first international flight so the anxiety and nerves were settling in. But when we were met by the staff at the departure area,we were made to feel at ease by the special assistance provided. Once we boarded we felt more comfortable with the friendly and professional staff on board. Except for the limited space to stretch and recline, the other facilities were user friendly and great. Making our 13 hour flight more enjoyable. Once we landed our entry into the airport was met with very friendly staff at passport control and customs. Look forward to travelling back with Qantas on the 7th June 2024.
Fantastic experience: I have been so fortunate to have had Nicolas organise airplane tickets for my sister and her husband who is visiting Australia for the first time. This is also their first trip overseas. Both my sister and I were looking online for tickets and everything seemed so complicating and over priced. I reached out to Nicolas and within a day, Nicolas had organised and finalised domestic and direct international flights for both of them. Nicolas also sorted out their seatings at a comfortable part of the plane with less interruptions. Booking through Nicolas also ensures that any missed flights or delays will be managed accordingly by him. Being first time international flyers this definitely takes away stress and pressure from them, enabling a seamless flight which they can enjoy. I will definitely have your number on speed dial and will highly recommend you to anyone seeking a highly professional and competent agent. Thank you so much Nicolas.
Fantastic experience: Nicholas and team were great. The attention to detail and requirements was tremendous and the follow up pre and post trip was great. I can not fault this service from start to finish. Would recommend using the services every time you travel.
Fantastic experience: I contacted Nicolas at world travel Connections back in 2021 when I had a visa issued to visit my partner in Australia . Within minutes, Nicolas was responsive. He provided me help and guidance to apply for an Australian visa as mine were pending decisions in the immigration queues. It was during Australian border restrictions I was desperate to have a visa and desperate to see my partner. Nicolas skilfully took over my immigration matter and within days I had my Australian visitors visa granted At this time, this was so difficult , but Nicolas pulled it together, and soon I was on my way to see my partner I since then made contact again with Nicolas at world travel connections to apply for my Partner visa Although Nicolas was overseas at the time., I was able to have a conversation via what’s app Nicolas once again was available He provided diligent advice and guidance. We had a one hour long phone consultation where Nicolas explained and unfolded in details the ins and out of the partner visa As I decided to move forward with my partner visa application, Nicolas provided the list of all the documents I needed to supply as well as assistance with key information for partner visa application. Nicolas Was again able to assist. He was available before , during and after hours. It made life easy. Overtime, we constructed my visa application with the help and assistance of Nicolas. Having someone like him was a plus( I only had to think about Nicolas asked me to do) Nicolas was in charge. He took the time to review countless the details of my application. He was very patient and meticulou in dealing with all the items step by step it all came together. I am so relieved that I used Nicolas at world Travel Connections My partner visa application is now in the Australian immigration queues. Next stop : permanent residency
Fantastic experience: Nicolas held our hand every step of the way with designing, organising , and following up on our holiday whirlwind. Business class has ruined us for any other sojourn. Qantas/Lufthansa were exceptional. As with all holidays there are highlights and lowlights, New York and Rome we loved . Sardinia was super quiet ,in contrast, but fabulous to just sit on the beach and read. Lots of driving involved. The Oberoi Hotel in Agra, with all rooms facing the Taj Mahal, was breathtaking The RAAS Hotel in Jodhpur exceptional ,backlit with the Fort behind. And it was lovely to be on the water at the Lake Palace, Udaipur . The welcoming ceremony made me teary. The team on the ground in India (drivers and guides) were thoughtful, knowledgeable and kind. They do have an agenda and were accomodating when we chose to do things differently at times . We have a trillion wonderful memories and have learnt to be more diligent re certain unnecessary stops (in India) of no interest to us. It was so reassuring to know, if we had any trouble/difficulty, Nicolas was ‘Johnny on the spot’ ready to say he was ‘on it’ within minutes. A 24hour/per day safety net was certainly impressive, thanks Nicolas !!x
Fantastic experience: Nicholas did an absolutely fantastic job of planning our honeymoon for us. Every detail was covered so we didn’t have to worry about anything. He was also always on hand to help during the trip and quickly resolved any issues we had. Nicholas was very flexible during the planning to make sure we got to go everywhere we wanted. I would highly recommend anyone wanting an amazing and stress free holiday to go through World Travel Connections
Good morning Hannah, Thank you so much for your review, and sharing your holiday experience. I am so pleased that you enjoyed your trip. Keeping in touch with our travellers, is an essential part of our service. It enables us to monitor the progression of our clients trip, and ensure of their wellbeing. At anytimes during each journey our clients can rely on our 24/7 WhatsApp access. Thank you once again for your review, welcome back. Kindest regards Nicolas Delacharlerie Cief Executive Officer.
Fantastic experience: We located WTC through a web search and having read the excellent reviews about their services so we contacted them. We were looking for flights to South America to connect with an itinerary organised by our friends from overseas. Our own attempts were fruitless, so we searched for a agent. Nicolas was able to obtain flights at very reasonable price that connected on a timely basis with our itinerary. Our immediate problem solved we took the opportunity to organise a visit to St Pedro Atacama in Chile. All connecting flights, accommodation and tours worked seamlessly. Our recommendation, well we've already booked our next adventure with Nicolas
Good morning Mr Fathers, Thank you so much for sharing your travel experience with us. We pride ourselves in organising seamless travel experience. I am happy to see that you enjoyed our land tour in the Atacama Desert. One of many of our private itineraries, tailor made for our clients and descerning travellers. Thank you for your forward booking. We look forward to working with you to construct an amazing holiday. Welcome back and thank you once again. Nicolas Delacharlerie Chief Executive Officer
Fantastic experience: Nicolas. My wife and I want to thank you for organising the most wonderful trip to Crete and Dubai. We have used many travel agencies over the years but your organisation is by far the most professional we have ever been engaged with. We will certainly use your services in the future.
Good evening Mr Kotov, Thank you so much for sharing your experience. It is good to hear you and your wife had a good holiday. I am pleased that World Travel Connections was able to deliver a holiday experience which met your expectations. We strive the deliver the upmost fullfilling customer experience at all times. Thank you once again for your feedback and welcome home.
Fantastic experience: Nicolas was very professional, the process was very quick at a competitive price. I would strongly recommend Nicolas for visa purposes.
Positive experience: We only went for an initial discussion about our travel plans. We did not go back again as the advisor seemed more interested in suggesting travel ideas that were nothing like what we were talking about. Got the feeling they wanted to push tours they got a commission on.
Good afternoon Mr Sondalini, My understanding at the time was that you came to a Travel Agent to get some assistance in organising a trip to Europe. After listening to your plans I suggested various options which you seemed interested in at the time. My suggestions were based on the description of what you wanted to do. Under no circumstance do we push for any forms of tours to gain extra commissions. Our goal is to produce the itinerary clients wish to travel on, using different means so that in the end, each of our travelling customers ambark on a journey which they have chosen. Many hours/months are dedicated to the creation of such itineray, before the final product is ready. However World Travel Connections has not had the opportunity to that, as your latter email advised that you chose to organise the trip yourself. We respected your choice and left it at that. We wish you the very best in your andeavour. May your travels be pleasant and enjoyable. From all of us here at World Travel Connections, we wish you a Bon Voyage.
Fantastic experience: We have just returned from the trip of a lifetime! Nicholas arranged the most incredible itinerary. I'm so glad we went along with his suggestion to do a driving holiday. We saw parts of France and Italy one would never see on a tour or by using trains and flights. We often avoided crowds and the tourist hot spots. Our accommodation was sometimes jaw droppingly incredible! Everywhere we went had a different highlight. I can't say what or where was best. In Paris, our hotel was right next to the Eiffel Tower. We stayed in a 16th Century Chateau in Brittany with gardens to rival the Palace of Versailles. A very lavish upgrade to a Junior Suite in the Luberon region had us in raptures. I could go on and on. We will be booking our next holiday with World Travel Connections. We're already planning it.
Fantastic experience: I will never book a holiday without Nicholas' help again! He provided such great advice when I booked my overseas trip to Singapore, London and France and was very responsive when I had questions or needed to make changes. Once on holidays, he regularly checked in and answered every question promptly. I received first class service and felt so serene about going away. Throughout the road trip in France I kept thinking how great the itinerary and accommodation were - all thanks to Nicholas' expert recommendations. I had nothing to worry about or sort out, everything had been so well planned by Nicholas. Absolute trip of a lifetime and I look forward to organising the next one with World Travel Connections.
Fantastic experience: Nicolas of World Travel Connections was most helpful with our recent holiday in Georgia, Armenia and Azerbaijan. He was very focussed in ensuring that all went smoothly and in arranging our insurance. When we couldn't check-in in Azerbaijan for our flight back to Australia I contacted him, he responded immediately and he checked us in. I recommend him and would use him again. Rob Pullen - Sydney.
Fantastic experience: MIRACLE TOURIST VISA - Last Minute. I contacted Nicolas Delacharlerie at World Travel Connections, in a state of emergency. A relative of mine was stranded in Manchester, with a visa refusal. It was in the late hours of the day on a Sunday and only a few days away from our wedding. Thankfully, they have an after hours emergency contact, which I was able to reach. Immediately my issues were listened to, and before I knew it, a plan of action was coming together. By the same evening, World Travel Connections had contacted my relative in the United Kingdom, and taken over her rather difficult visa application. Nicolas was in constant contact with the both of us to keep us updated and reassured that all would work out as we wanted and it did. He worked tirelessly around the clock to ensure that all the required documents were produced. My sister-in-law's visa application was completely redone with the right documents and the correct visa pathway was taken. In the late hours of the following day, I was contacted to sign on the final documents for the visa. Simultaneously she received a letter for her to review and sign. By the following morning her visa was granted, and she was on her way to Australia. Within 72 hours World Travel Connections successfully turned around the visa application and had a tourist visa granted. A perfect outcome for which I am forever grateful.
Dear Ethaniel, Thank you so much for your review and sharing your experience with World Travel Connections. I am so glad we were able to address these issues and reach a positive outcome for your relative and yourself. It was indeed a round clock challange, but we managed to deliver a positive outcome as we addressed in our plan. I take this opportunity to address our heartiest congratulations for your wedding, and truly hope it was memorable day.
Fantastic experience: Nicholas is a legend. He was a real hero bringing me and my family through the pandemic to Australia from middle east when this seemed like mission impossible. He is quite professional and knows exactly what he is doing, I totally recommend him as well as world travel connections.
Dear Ahmed, Thank you for posting this review. These were challenging times, I am so pleased that we were able to bring your family and yourself back to Australia. We pride ourselves in providing excellent and outstanding services. Our 24 hour service is a representation of that. I hope you and your family have settled into your new Australian life. Thank you once again Kindest regards Nicolas Delacharlerie CEO at World Travel Connections
Fantastic experience: I was very fortunate to be introduced to Nicolas at World Travel Connections. I had issues with a ticket which I bought for my daughter online and was unable to change it due some airfare requirements. I contacted Nicolas via email with my travel details. He was quickly able to organise the changes I could not do myself. Additionally I needed a ticket for myself to fly with my daughter. Nicolas was able to organise flights for both of us and on the same services. As I live outside of Australia Nicolas organised my tourist visa for the transit in Sydney. Nicolas was very professional and across everything that needed to be addressed. His professionalism care and attention to details made all the difference. I would recommend using Nicolas to anyone I know. I cannot thank him enough
Fantastic experience: On behalf of Natalie Maree Caruana, Emmah Caruana, Sarah Caruana and I we would like Nicolas and Janet of World Travel Connections. Amazing personal service , unique destinations, no place he wasn't totally across, and his flexibility and compassion given our personal circumstances was and is amazing. He personally drove us to the airport. We could not recommend any other travel agent. A new friend for life who has subsequently assisted me with many further bookings including whilst being COVID stranded. Thanks again Nicolas.
Fantastic experience: Great service and always contactable. Knows all the best deals and all the in’s and out’s. Very experienced.
Fantastic experience: We always use World Travel Connections and Nicolas Delacharlerie for our travel arrangements. Once again, this year we did so for our holiday to Bali, Malaysia and Singapore. It was stress free and easy, thanks to Nicolas. He made sure he booked us on flights where we did not have to wait hours between connections. He bent over backwards to do everything that was possible to make our holiday perfect. He organised the APPs needed for Bali and Malaysia and the requirements for Singapore. Without Nicolas' help we would have found this process very difficult as my husband and I are not computer savvy. We were given a complimentary limousine drive to the airport and on our return home. Nicolas kept a track record of our flight details, reminding us of the date and time of each connecting flight and reconfirming it for us. It is that special care, concern and attention to every little detail that impresses us always about Nicolas. His number one priority is customer satisfaction. We could not think of ever looking for a better service than the one provided by World Travel Connections.
Fantastic experience: We had a great trip. Everything went very smoothly and our flight seats were excellent. Transport to and from the airport was first class.
Fantastic experience: Nicolas helped me and my partner to book a multi trip to Los Angeles and Mexico. It was my first trip towards that side of the world and everything was perfect! Nicolas organised things that we didn't even think of, such as ESTA visa waiver, transfers.. He recommended us a wonderful hotel, Knots Berry Farm Hotel, we had buffet breakfast and our transfers to the parks as well as the Disneyland Passes were also included! transfers from/to airport, then Mexico flights and another very important thing, on the way back to Sydney we had enough transit in Los Angeles too, not too short and not too long.. Everything was just perfect! He created our itinerary within a day, and it was also a Christmas period, busy season.. nothing is impossible for Nicolas and I highly recommend him to everyone who wants a stress free holiday/trip. Thank you so much for creating our amazing holiday!
Positive experience: Impressed with the service and flexibility shown in getting the best deal for a competitive price.
Fantastic experience: Thank you Nicolas for your help in planning our US itinerary, otherwise I would have missed out experiencing the amazing Monument Valley in all its magnificence!!! Your suggested road trip was manageable, fun and we easily found our destinations. Hotel suggestions were fabulous!! Awesome trip!! Can't wait for your help with planning the next one. Thank you!
Fantastic experience: WE just arrived back from a 11 week trip to Canada & Alaska (x 4 weeks) and South America/ x 5 countries (x 6 weeks) - This was our once in a lifetime long service leave bucket list trip. I am someone that always researches, plans and books my own travel however this was a complex trip, and I was having no joy with flight centre or tour operators, so I decided to seek out a good T agent. Nicholas was amazing, helping us tailor our trip with every fine detail that we wanted as well as communicating and checking in whilst on our trip. he also ensured we got in all of the paperwork and there was a lot- with vaccination affedevits and visas. We had english speaking guides at every airport ensuring our safety and local knowledge was met. Drivers that got us to the airports (we had x 23) so we never missed a flight and if there was a flight change - Nicholas was right onto it making sure we were well organised. He also knew when we would need more rest & the best amount of time to spend in places. we were treated like royalty and stayed in the most amazing hotels. It was truly the most amazing trip and worth spending the extra money with a good agent like Nicholas to ensure that everything was just right.
Fantastic experience: Very efficient and fast turnaround, always available when I needed them, specially when I was overseas. Everything you want from a travel agent!
Fantastic experience: Nicolas did a fantastic job of helping us in very trying circumstances. A fantastic job for which will be ever grateful. Fergus & Jan.
Positive experience: Nicholas provided a great service and was very efficient on the administration side of it and follow up. His service of home pickup to airport and airport pickup to home was a great bonus.
Fantastic experience: Excellent service..Would highly recommend as the owner went out his way to give me value for money...
Good afternoon Mary. Thank you so much for your review. Your trip looks amazing. I am sure you will have a fabulous time.
Fantastic experience: We missed a connection from Dublin to Frankfurt on our return to Australia. Nicolas Delacharlerie went above and beyond organizing our passage back to Australia. It was very difficult as everything was fully booked. We could never have sorted it ourselves. He communicated consistently and clearly at all times. Then, he organized a complimentary driver to pick us up when we landed back in Sydney, some 60 hours after leaving Dublin. I highly recommend him as a skilled and empathic travel agent. Jaimie Ryan
Dear Mr Ryan Thank you for your kind review I am so pleased I managed to get yourself and your wife safely back to Australia. Times are very difficult at the moment with customers demand to its highest. Fortunately I managed to confirm seats with the help of travel partners. Your situation is a clear example of how important it is to use a qualified travel agent when travelling overseas or domestically. The absence of the latter would have made your return near impossible. I wish you and your family the very best. Stay safe and in good health.
Fantastic experience: We want to tell you just how fabulous the complete trip has been and still is! Everything has gone like clockwork, the hotels, the cars and the ship have all been fabulous. Most of our travels have had fabulous weather but sadly the Dawes Glacier was a day the wind and rain took hold and it has eluded us. Nonetheless Alaska is a beautiful place and well worth the three year wait!! We will be in touch again. Thank you for all you have done. Regards Wendy and Linda
Dear Linda and Wendy, Thank you so much for your review, I am very pleased to hear that you had a pleasant and enjoyable holiday. A long wait in the making indeed but well worth the outcome. I wish you and your family a safe and enjoyable onward journey. See you next time. Thank you once again for your review
Fantastic experience: Nicolas went above and beyond getting us home and was available at all times for calls and questions with planning and during travel. Thank you so much! ❤
Dear Dawn, I am so pleased I was able to assist.
Fantastic experience: Nicolas was absolutely amazing! we contacted him after having our third cancellation on our original flights to Sydney. Nicolas found us tickets to Perth instead of Sydney (which is what we had been trying to do for months) almost straight away after contacting him! Not only that, but he managed to bring us home (5 people) even sooner after hearing about Omicron! It was a really long way and we had to get into 4 different planes but absolutely everything went smoothly! He was checking on us every step of the way and even after arriving in quarantine he has been making sure we are okay. Thanks Nicolas for all your help and great communication during the process. It would've been devastating to be stuck for any longer! 100% recommended!
Thank you so much for sharing your experience. I am pleased you and your family made it back to Perth.
Fantastic experience: A HUGE BIG THANK YOU to Nicolas and his team at World Travel Connections for the effort and hard work that he put into our mum’s visa application for the last 10 months. Even though we knew that he was an expert at emergency travel arrangements, our case was not one’s average visa application, if indeed any case can be called average in these times. Given the pandemic situation and travel limitations, and our constantly evolving circumstances it was Nicolas’s overall strategy that clearly helped achieve our objective in the quickest & most efficient manner possible. We also want to give a shout out to his empathy, honesty and supportive nature throughout the time we engaged with him. He listened to our story of personal loss, understood our challenges & needs and made the effort to explain and work out different strategies and timelines to achieve our goal of bringing our mother into the country in the best possible way. He always maintained the big picture and long-term requirements rather than an immediate, short-term solution. We are very grateful to him and his entire team for all their support and making our visa approval possible during this very difficult time. Nicolas also has the rare quality to make you feel that we are all in this together as a team and working towards a common goal. He has an overwhelming amount of patience and was very generous in dealing with our endless questions and calming our anxieties whenever we reached out. We would 100% recommend him to anyone seeking a clear and effective assistance with travel and to anyone stuck anywhere in the world during this trying time! Rosey, Mary & Paul Parakkal
Dear Mary, Thank you for your review and for sharing your experience with World Travel Connections. I am pleased to know that you and your family have finaly been reunited with your mother. I wish you and your loved one a very merry christmas and a prosperous new year.
Fantastic experience: Nicolas Delacharlerie is a super star! We got stock in Ireland when our tickets to Melbourne got cancelled due to COVID and border restrictions down under. We called every travel agent in Ireland, UK and Australia and everyone said it was impossible for us to get new tickets. We found Nicolas' details in Facebook, and immediately after contacting him, he got into action. He worked his magic and in 24 hours we were back in the game. He was always on top of every detail, managed every change, responded to every question, no matter the time of day (or night). He is the absolute best in the business and we cannot recommend him highly enough. Next time we have a trip, undoubtedly Nicolas will be our first port of call. Thank you Nicolas!
Dear Diana, Thank you for this amazing review. I am so glad I was able to help. More importantly, I am very pleased to know that you made it back to Australia and are now home and safe with your family. Wishing you the best. Kindest regards, Nicolas
Fantastic experience: I contacted Nicolas with World Travel Connections out of desperation. For months I had been trying to book flights from the USA to Perth to spend time with my very ill sister. But all flights I booked cancelled just days before travel, so I was left with nothing. We heard about Nicolas and how he specialized in getting people back to Australia during COVID. From the outset he was responsive and optimistic. In fact, I thought he was too-good-to-be-true so I set about researching to see if he was legitimate! In the end I decided to take a chance and accept what he offered - flights directly into Perth leaving in just a few days. Everything went really smoothly, except my checked luggage got left behind somewhere. So began the saga of tracking it down. Everything was wrong - incorrectly tagged luggage, me without accurate bag tags, 3 airlines involved. Nicolas worked around the clock, and thinking outside the box, he helped approach the situation from all angles. I finally got my luggage 6 days after I left the USA. I've never been happier to wash my hair and put on a pretty dress to enjoy day 6 of quarantine! Thank you Nicolas for your tireless efforts to take care of me!!!
A very funny and fascinating story. I am so pleased you made it to see your sister.
Fantastic experience: My dad contacting World travel connections for my way to get home from America during this stressful time with COVID could not have been closer to one of the best decisions that he’s made. Nicolas reassured me everything would be ok even when I wasn’t sure myself. He gave me multiple options and went above and beyond with what normal travel agents do. He was genuinely concerned with me, would contact me anytime I needed. The 3am text message was never a problem to WTC. He even offered to see if I needed anything while quarantining as he lives in the area. As an unaccompanied minor travelling the world I would recommend WTC to anyone at all. The amount of time, effort and reassurance is unreal and not something I’ve seen in any travel agent ever. Thank you so much Nicolas for all your hard work has all been very much appreciated.
Dear Shai, I am so pleased that in the end I could make it happen for you and your family. It is truely a stressful time. Your Journey back to Australia was punctuated of unforseable issues. You equaly particiapted to the success of your return. Your participation in underaking what i required for you to travel was excelent. You kept to your words and the positive outcome is here today. It was in deed a team effort. Welcome back to Australia
Fantastic experience: I definitely would 100% recommend using world travel connections and asking for Nicolas. He did everything for us and he was actually amazing, I was so stressed about flights cancelling etc but our whole journey was so smooth, with literally zero issues. He was so good and even gave me his whatsapp number etc so I could reach him anytime (dont know if he ever sleeps). He made the whole experience very easy and it was so reassuring knowing he was there to help if there was any problems, which thankfully there were none of! I will recommend him to anyone I know trying to get to Australia, and anywhere else for that matter. Thanks again Nicolas!
Fantastic experience: Thanks to Nicolas and WTC after 1 year stuck in brazil im back home, the service was excellent, I had a great time and got great value. Nick Was very communicative and helped me with all my questions in such a nice may even I could understand I recommend his work to anyway stuck any where in the world on this dificult times, If theres is anyone who can bring you our your family back home safe it Nicolas . 5 stars *****
Fantastic experience: Dear Nicolas @ World Travel Connections, I cannot thank you enough, for making the impossible possible. After some long 7 months, my wife and son are back in Australia thank to you. In only a few days now, we will be reunited in Melbourne. This could not have happened without your precious help. It was very comforting and reassuring to see that you followed my wife’s and son booking all the way to their arrival in Australia. You kept me up to date with the progression of their journey even after business hours. Thank you for being available on at short notice on a Sunday afternoon, and making it possible to happen.
Fantastic experience: Nicolas and the team at World Travel Connections offer a prestige travel agency service. Their meticulous attention to detail, extensive industry knowledge and connections, excellent customer service and pleasant manner in all their dealings makes it always a pleasure to deal with. Highly recommend
Dear Mrs McCarthy, Thank you for your comments, I am pleased to know that my office has been able to assist you with your travel needs. We always strive to achieve and meet our clients' expectations. I look forward to assisting you when next you choose to travel. Kindest regards Nicolas Delacharlerie (CEO/Director)
Fantastic experience: Best Travel Agency in Sydney, very professional and knowledgable!
Dear Mr Solana del Rio, I am pleased my office was able to assist your family and made your holiday come true. Kindest regards Nicolas Delacharlerie Manager
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