
ケアンズオプショナルツアー専門【ジェイさんツアー】

Information about ケアンズオプショナルツアー専門【ジェイさんツアー】
4870, Cairns
Opening hours
- sunday: 8h-19h
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8h-19h
私たち、Mighty Aussie Adventures(ジェイさんツアー)は、ケアンズ現地にあるオプショナルツアー専門店です!
ケアンズ旅行・観光に最適!
1996年からケアンズ現地のオプショナルツアーをご紹介している老舗のオプショナルツアー代理店です。創業23年を超え、ケアンズNo1のアットホームと満足度の高い現地サポートが大人気です。
【ジェイさんツアーがすごい3つの理由】
①安心できるサポート体制
初めての海外旅行でも安心して楽しんでいただけるように、日本語ペラペラのツアーガイドや日本語による現地LINEサポート、予約前のLINE・メール・電話相談を受け付けております。
②最低価格保証
ジェイさんのオリジナルツアーもご用意しております!中間に他社へのサイト掲載(広告)や紹介者などを含んでいないため、どこにも負けない価格でご案内可能です。
他社オプショナルツアーもご案内できますので、見積もりもお気軽にご相談ください。
③ケアンズ現地にある会社
日本からの紹介代理だけではなく、現地に会社があるからこそ、何か合ったときにしっかりと対応することができます。
社長のジェイは現地でとっても顔が広いので、他社で予約が難しいものでも一度相談ください。どうにかできる可能性がございます!
Our comment from TraTraTravel about ケアンズオプショナルツアー専門【ジェイさんツアー】:
Welcome to Jay's Tours, a premier tour company based in Cairns, Australia, specializing in unforgettable experiences exploring the stunning natural beauty and unique wildlife of the region. Our tours, which include the highly recommended Animal Discovery Tour and the enchanting Stargazing Tour, are designed for all ages and promise memorable adventures!
Customers rave about the professional and friendly guides who ensure a fun and informative experience. Many highlight our excellent communication before and during the tours, making adjustments to meet guests' needs and preferences. Participants appreciate the unique opportunity to interact with Australian wildlife, including kangaroos and the elusive platypus.
Our tours are not only packed with thrilling experiences but also feature delicious local cuisine, such as BBQs featuring kangaroo and other Aussie delights. Guests enjoy picturesque views and often share laughter with our guides during the journey.
While most feedback is positive, a few visitors noted challenges concerning weather conditions, which occasionally affect visibility during stargazing. However, our guides make every effort to ensure that guests experience the best possible outcomes, even navigating weather-related adjustments.
Overall, Jay's Tours stands out for its exceptional service, passionate staff, and commitment to creating lasting memories. Whether you're coming to Cairns for the first time or revisiting, we invite you to join us for an adventure of a lifetime!
ケアンズオプショナルツアー専門【ジェイさんツアー】: Reviews
Fantastic experience: I participated in Kané's stargazing tour in early October! I had an amazing time and I definitely want others to join! I had always thought that when I came to Australia, I wanted to see the stars before heading back, but I struggled to find a tour company. Then I came across Jay's tour, and despite the last-minute booking, they arranged for two of us, along with pickup to our hotel. It was perfect! We had to reschedule once due to cloudy skies, but they adjusted it to my desired date, and I had a wonderful time listening to Kané's special stargazing stories at a fantastic viewing spot. My 2-year-old son was also super excited about the pitch-black sky and was very happy! We still talk about the stargazing after returning home (^o^)
Fantastic experience: On December 11th, I went on the Great Nature Animal Exploration Tour, and on December 13th, I attended Hartley's Zootastic5 in the morning. 【Great Nature Animal Exploration Tour】 It's unfortunate, but since we were interacting with nature, we weren't able to encounter a platypus or a possum. However, it was nice to feed and pet the cute wallabies. Additionally, the guide and my fellow participants were all friendly people, so I had a wonderful time. Having a Japanese-speaking pickup service is a significant advantage, as it alleviates any anxiety about unfamiliar geography and struggles with English. If I come to Cairns again, I plan to return for a platypus and possum revenge. 【Hartley's Zootastic5】 Unfortunately, the pickup bus staff and the guides in the park only spoke English, which made me a bit nervous, but I managed to have a pleasant experience. Koalas are fluffy and cute, and feeding the crocodiles was thrilling. I'm glad I participated. Thank you very much. Compared to another tour company, the price was lower and it was a good deal, so I chose Jay's tour and it was absolutely the right decision. If I visit Cairns again, I would definitely like to use this service. I highly recommend considering Jay's tour for everyone.
Fantastic experience: I stayed in Cairns from October 26 to 30. I participated in three tours: Breakfast with Koalas, Green Island and Outer Reef, and Kuranda + Wildlife Exploration. The Wildlife Exploration tour is especially recommended! Our guide, Daisuke, shared stories at a great pace, making even the long travel times comfortable and very interesting. Unexpectedly, we also got to see the starry sky, which made for a fantastic final day. I can't forget the taste of the ice cream and raw nuts from the shop we stopped by before the barbecue! I bought honey macadamia nuts, and they were delicious, disappearing in no time. Next time, I want to try all the varieties of raw nuts.
Fantastic experience: I enjoyed the Zootastic 5, Stargazing Tour, and Green Island Tour that I booked through Jay's tours. Due to a flight delay, I was unable to participate in the Zootastic 5 on the first day, but I really appreciated the quick adjustment to my schedule! The Stargazing Tour was fun and interesting as it included stories from Greek mythology and discussions about the universe!
Fantastic experience: I participated in a stargazing tour in October. Although the schedule was changed at the last minute because other candidates had better conditions than my first choice date, I was really glad that they considered a day when the stars could be seen well. Throughout the experience, they kindly explained details about the stars and taught me how to take pictures. It was a great memory to see the stars and the moon in the Southern Hemisphere!!
Fantastic experience: I participated in the Kuranda Railway + Nature Exploration Tour, and it was amazing, to say the least! The tour itinerary was as described: we rode the Kuranda Railway, strolled around the village, fed wallabies, experienced the impressive strangler fig trees, tried to spot a platypus, and enjoyed a delicious barbecue—there were so many highlights! (It was a shame that, due to the weather, the stars were only faintly visible!) Also, our guide, Brother D, did a great job of adjusting the timing so we could fully enjoy the tour, and above all, his talk was incredibly entertaining. He is such a fun guy that if you get him as your guide, I think it will be a 120-point tour, so definitely join in!
Fantastic experience: I was able to see a perfect starry sky and the long-awaited Milky Way at a spot that only locals would know about! The guide's knowledge about stars and the universe was incredible, and I was able to learn a lot of different things while just looking at the stars. I was happy to see the shapes of constellations that are different from those in Japan. It made me want to research more! They were able to take just the two of us, so we could arrange the stargazing tour according to our travel plans! Thank you very much!!
Fantastic experience: I returned home yesterday, and I was very well taken care of during my stay. I requested several tours in Kuranda, enjoying the great nature and starry sky, and I was completely satisfied with all of them! The experience of feeding the wallabies thrilled the children, who said it was the most fun thing during our trip. I was able to have various experiences that I couldn't have in Japan. Although we faced sudden troubles like the 'Kuranda train not moving for more than 30 minutes' and 'the ship not departing for 30 minutes', I felt reassured during the trip because I consulted via LINE and was provided with information about the causes, etc. I truly appreciate the care I received, and I would like to recommend this to my friends and acquaintances. (I even managed to take a picture of the Atlas comet, which was a hot topic!)
Fantastic experience: I was overwhelmed by the amount of information from guide D! The explanations were kind, and the rich experiences shared about Australia along the way were interesting (and educational), making the whole experience enjoyable. I'm glad I signed up for this tour!
Fantastic experience: I was taken care of by Jay's tour for 5 days! They promptly responded to my questions and communication on the day via LINE, which was very helpful! During the animal exploration tour, I was able to experience extraordinary things like platypuses and the southern hemisphere starry sky. Thank you very much.
Fantastic experience: The nature animal tour was absolutely delightful! We brought a small child who doesn't like long travel times, but Yuki kept us entertained with various stories during the bus ride, so we never got bored. I don’t think we would have enjoyed it as much if we had come here by ourselves. Besides the tour details, they were very open to answering any questions we had about Cairns, dining options, and more, which I really appreciated. On the day of the tour, we were lucky enough to see not just ant hills and wallabies, but also climbing kangaroos, platypuses, bats, and more, which made my child very happy! If I ever go to Cairns again, I’d love to have their services again!
Fantastic experience: My first time in Australia. I requested the 'Atherton Tablelands + day and night at Paronella Park + luxurious Italian dinner' and 'Hartley's Crocodile Adventures Koalas and Breakfast' tours with Jay's Tours. I was impressed not only by the guide's wealth of knowledge but also by their determination to ensure travelers have a good time, which allowed me to have an enjoyable experience. This is definitely a tour company I will request again next time.
Fantastic experience: For me, it was a long-awaited return to Cairns. I participated in the Kuranda tour and Animal Exploration tour with my family of four: two adults and children aged 4 and 8. On the Kuranda tour, the breathtaking views from the Skyrail and train left the family in awe. The Army Duck experience made us feel like real explorers, and we even spotted the beautiful blue Ulysses butterfly that brings happiness just by seeing it. The guide's explanations were clear and very interesting. The pancake shop recommended to us was also incredibly delicious. The Animal Exploration tour lasted from noon to night, so I was worried about my 4-year-old's stamina, but the tour was packed with content that was enjoyable for the kids, and we were very satisfied. The giant ant mounds and curtain fig tree, which are not seen in Japan, are definitely worth a look. During the feeding of the rock wallabies, they were so cute that my child exclaimed, 'They are too cute, I want to take one home!' We also had a wonderful experience throwing boomerangs, tasting kangaroo meat at a barbecue—things we can't experience in Japan. When we went searching for wild platypuses, we couldn’t find them right away, but we eventually spotted one thanks to persistent efforts. The most impressive part was the starry sky. We were able to see the Southern Cross, which we can't see in Japan, and for the first time, I saw the Milky Way so clearly. My child and I even saw shooting stars. The guide was knowledgeable and friendly, which made me feel comfortable participating. If I ever come back to Cairns, I would love to join again.
Fantastic experience: I requested a tour to Green Island and the Outer Reef on September 10, and to the Kuranda Railway and Hartley's Crocodile Adventures on September 11. I was unsure whether to choose the tour exclusively to Green Island or one that also included the Outer Reef, as I didn't quite understand the differences. When I consulted via LINE, I was recommended the Outer Reef, and upon visiting, the coral reefs were indeed beautiful as suggested. Since it was my first time snorkeling, I found the deeper water and currents of the Outer Reef intimidating, and since there wasn't an explanation of the snorkeling equipment from the Japanese guide, I reflected that it would have been better to gain more experience first. Although I felt quite scared, I was able to enjoy a little bit of the incredibly beautiful underwater scenery, so I would recommend this to those who can snorkel! In Kuranda and Hartley's, we took the Kuranda Railway to Kuranda Village, descended via Skyrail, and then took a bus to Hartley's. Since I opted to include the Koala Garden entrance in Kuranda Village, the guide Yuki informed us that we could take photos holding a koala at 12:00 and 14:00, which we were able to do successfully. However, I had heard that our Skyrail ride was at 12:30, but it seemed we were explained it was at 11:30. It appeared that if we entered the Koala Garden and went to Hartley's, we wouldn't have time for the 12:00 koala photo. I mistakenly thought we could take the photo at the same time as the other group's 12:30 meeting time. We missed the pickup bus for the zoo, and the lady who called me was extremely angry, leaving me feeling sad out of guilt. Jay came to pick us up and drove us to the zoo. He mentioned that Yuki's explanation was inadequate, but it was our misunderstanding that caused the issue. Yuki was very kind and a wonderful person. I am very grateful to both Jay and Yuki. Thanks to Jay and the tour group, we had a wonderful honeymoon. Thank you very much.
Fantastic experience: My first trip to Cairns, Australia. I requested the Hartley's Crocodile Adventures, Kuranda Scenic Railway & Skyrail Animal Exploration, horseback riding & buggies, Franklin Island, stargazing, and a full-day tour with Jay. It was very helpful to communicate various things via Line in advance. Especially on the second day, my son realized his smartphone was missing and said, 'It’s better to give up on losing things in a foreign country.' However, when I informed Yuuki, he responded immediately, discovered that it had been left on the Kuranda train, and by the end of the tour, it miraculously returned to us! I was truly moved! Throughout the bus ride, Yuuki kept sharing the charms of Cairns, and my son took notes and compiled them into a poster for his independent study project when we returned. For the stargazing tour, I was contacted that we might not be able to see anything because of the cloudy weather on our desired date. The next day, they followed up and I received the go-ahead to see the amazing southern hemisphere night sky! I saw the Southern Cross, which can’t be seen in the northern hemisphere, and it was a rewarding experience to see the Milky Way clearly for the first time in my life. The talking points of the star expert, who shared stories about celestial bodies from every angle, were impressive. Each staff member conveyed their desire to communicate the charms of Cairns!! They really wanted us to create wonderful memories and return!! Every single tour was enriching. My daughter, who was left behind for university entrance exams, said, 'I will definitely go next year!!', so I definitely want to use Jay's tour again! By the way, I found it funny that Yuuki's announcement voice sounded like 'Nas D'.
Fantastic experience: I was taken care of 19 years ago, and this is my second time. This time, I asked for reservations for the animal exploration tour and Kuranda sightseeing (and other tours from different companies). It’s so convenient to have LINE now! I could consult before the trip, and even though the Kuranda Scenic Railway was canceled on the day of participation, I received a notification on LINE that a bus would pick me up, which made me feel reassured. They also rescheduled my booking for another day, and I was able to ride the Kuranda Scenic Railway. I would like to ask for their help again when I go to Cairns.
Fantastic experience: It's been 27 years since my last trip to Cairns, and this time I visited with my two children. Cairns felt nostalgic yet different, and we had a wonderful time. We really enjoyed the Great Barrier Reef scenic flight, Kuranda + Animal Exploration Tour, hot air balloon ride, and dinner cruise that we booked through Jay's tour. The Animal Exploration Tour was particularly enjoyable thanks to Daisuke-san's entertaining talks. My family was thrilled to feed the wallabies, and we were moved by the beauty of the starry sky. Japan is about to enter the summer holiday week, so I think it will get busy, but please take care of yourself. Please send my regards to Daisuke-san and all the staff. There are places I couldn't visit this time that I would like to try next time. Thank you very much.
Fantastic experience: This month, I asked Mr. Jay for a tour. This is my second time in Cairns, but my first time was over 10 years ago, so I don't remember much. I asked detailed questions via LINE before making the reservation, and I received polite answers. To put it simply, I am really glad I asked them for help. 1. Mr. Jay's Kuranda tour (reserved in Japan) Mr. Yuuki, the Japanese guide, was attentive throughout, and a staff member from the working holiday program unexpectedly joined us, which made it very enjoyable. The Kuranda Railway from Kuranda Village to Cairns City, where I was recommended to upgrade to Gold Class for an additional $55 per person after asking questions via LINE beforehand. I thought it was a bit expensive, but with unlimited alcohol and soft drinks, along with light snacks like cheese and mango ice cream, the 2-hour journey passed by in no time. 2. Green Island with Big Cat (reserved in Japan) I added an option for a beginner snorkeling tour. There was no guide accompanying us, but there were no particular issues, and I had a great time. 3. Great Barrier Reef scenic flight (reserved locally) After finishing the Kuranda tour, I asked Mr. Yuuki, our guide, if I could book this tour on the day of my return, and despite the sudden request, he responded quickly. You can see the Great Barrier Reef from the plane, but the Cessna flies at a lower altitude than the plane. The pilot pointed out, 'That is XXX,' and I was able to enjoy the Great Barrier Reef like in the pictures.
Fantastic experience: It was the best tour you can experience that you can't find in Japan! The crocodile feeding cruise was also very thrilling. You can have enough fun in half a day, so I highly recommend it when you visit Cairns!
Fantastic experience: I participated in Jay's tour of Paronella Park on May 10, 2024! My impression is... it was an absolutely amazing time! Thank you very much!! I was so moved that I can't put it into words! The Japanese guide 'Yuki' was also very friendly and, especially since he is from Kansai, he had a great sense of humor. My wife and I are even more touched every time we look back and talk about how wonderful he was and how great the tour was. I truly feel that it is all a result of Jay's character and his guidance. There were only the two of us on this tour (which was also the plan, haha), but it was great because we could have various conversations, and it undoubtedly made it a more enriching experience than a usual tour! Jay, Yuki, and everyone from Jay's tour, thank you so much for the best time!! If there is another opportunity, I look forward to it!
Fantastic experience: I booked the tour on the morning of the day, and I was taken to various places in the afternoon. The forecast said it would rain, but it was sunny at key points, making it a very satisfying tour. The guide, 'Kan-chan', was great at talking and it was a lot of fun during the transfers. I would like to request the same guide when I come to Cairns again.
Fantastic experience: Jay's tour was great! It was by far the best among all the tour guides I've had before. I happened to join a tour where Jay provided transportation, and I was really impressed by his humor and proficiency in Japanese. I even decided to add an additional 3-day tour at the last minute. Kan-chan and Yuuki's guidance was also easy to understand, and the atmosphere on the bus during the transfers was fantastic! It was so much fun. Thanks to this, I created wonderful memories. Thank you very much. I will definitely participate again.
Fantastic experience: I was interested in Paronella Park, which is a bit far from the center of Cairns, so I joined a tour to this Paronella Park. To conclude, I had a wonderful and enriching time☺︎. Along the way, we stopped at some lovely places like Millaa Millaa Falls, and I got to feed a wallaby, which was a lot of fun! Also, our guide, Kan-chan, was very knowledgeable and a great talker, so I learned many things I didn’t know and developed new interests, which made the trip even more enjoyable! Plus, the photos he took were lovely, and I was really happy with them! I thought the starry sky tour and animal exploration tour looked interesting too, so if I get the chance, I would definitely like to do them here again someday. Thank you very much for taking me on such a wonderful tour!!
Fantastic experience: Recently, I went on a family trip to Cairns for the first time in a long while! For me, it was my second time in Cairns. About 15 years ago, I participated in Jay's tour with friends during my single days, and it remains a wonderful memory. I wanted my kids to have the same experience, so I decided to rely on them again this time. I signed up for three tours, and the first one was the Green Island and Pontoon tour, which I joined right after arriving in Cairns. It was too early in the morning, and I couldn't store my luggage at the hotel, so I was in trouble trying to find a place to keep my bags. When I consulted with them, they kindly kept my luggage at Jay's office. Additionally, when the hot air balloon ride was canceled due to no wind, they happily accepted the schedule change and offered even better suggestions. I truly appreciated their thoughtful response. I'm really glad I chose Jay's tour! During the Great Barrier Reef animal tour, I was able to learn a lot from the guide's fun stories, and the kids also had various experiences. My son keeps saying that he wants to help the guide in the future! Haha. Thank you for a wonderful time! When I come back to Cairns, I will definitely use Jay's tour again! I think there isn't another tour company that is so trustworthy. Thank you so much!!!
Fantastic experience: I participated in the breakfast tour with koalas. I was able to see and touch the koalas up close, it was really great. It was also good that I could participate on the day of my arrival on the Narita flight. I recommend it.
Fantastic experience: Four years ago, I couldn't go on a trip to Cairns because the flights were canceled. Now that the restrictions due to COVID-19 are gone, I finally made it (*^^*). Four years ago, I had already decided on Jay because he responded sincerely to my inquiries through LINE, and of course, this time I asked Jay for help again. This time, due to the impact of Cyclone Jasper, the outer reef was closed, so we couldn't go there, but we were taken care of for three days at Kuranda, Green Island, and the Crocodile Park. If I can go again next time, I definitely want to ask Jay for help for the tours I couldn't do this time (there are too many places I want to go to and not enough days, haha). Thank you very much.
Fantastic experience: I went on the Nature Animal Exploration Tour, Barong River Rafting, and Skydiving with Jay's Tours. The Nature Animal Exploration Tour was a fun experience with our guide Daisuke and a couple from Kansai along with my husband and I. The platypus didn't come out easily, but after some persistence, we got to see two of them several times in their adorable forms. The coffee, chocolate, and BBQ were too delicious!! There was someone who understood Japanese during the Barong River Rafting and Skydiving, so there was no problem with check-in. If there’s an opportunity, I would like to visit places I couldn't go to.
Fantastic experience: I applied because of the high ratings I saw in online reviews. The guide was very knowledgeable and provided all the information in Japanese, so the guidance along the way was excellent. Even if there was any trouble here, they responded immediately, so I was able to enjoy it without any worries.
Fantastic experience: This trip, I relied on Jay's options every day. They were all really fun and extremely satisfying. Thank you.
Fantastic experience: It became the best Cairns trip, thank you. It was such a kind tour company that I wanted to write a review for the first time.
Fantastic experience: It was a very enjoyable talk and kind support that made the trip great! They responded quickly to issues on the ground, and I was impressed! I will apply for Jay's tour again when I go to Cairns!
Negative experience: I had a very unpleasant experience. Although I didn’t actually use the tour, when I made an inquiry via Line, the person in charge had an arrogant attitude, as if to say, 'You should be grateful that I'm helping you out while I'm busy.' I was considering using this service because it seemed the cheapest among local tour options, but I found a website called Hot Holiday and decided to go with them instead. They respond to emails quickly, their prices are lower, and their service is much better, so you should definitely go with Hot Holiday instead of this one.
We apologize for making you uncomfortable despite having been in contact. Thank you for reaching out. Our company conducts tours locally and offers pre- and post-service support that differs from online companies. For those concerned about pricing, there are tours that may not fit, but we do provide additional services that are worth the cost. For customers who make reservations, we offer support on-site, answering questions and providing services. We sincerely apologize for any discomfort caused before your application this time. We are also sorry for not meeting your expectations.
Fantastic experience: We participated with our family of four and our 4 and 6-year-old children. We found Jay's tour, which offered consultations in Japanese via Line, and decided to reach out for a trial. Honestly, I expected a mechanical consultation tool, so I was surprised!! They immediately responded to our questions with incredible courtesy, providing recommendations for tours based on our requests!! They also quickly respond to our worries about things at the destination, and even after arriving, we could easily get in touch, which provided a great sense of security. It’s not just a service where it feels like once you sign up for the tour, it's over; you can really feel their desire for customers to enjoy themselves, which makes Jay's tour really pleasant! Initially, we were only considering Green Island for the tour, but after feeling reassured by their polite responses, we changed to a tour that also went to the outer reef based on their recommendation. Signing up was truly a great decision!! The tour is fairly priced, and I highly recommend it! On the Kuranda railway tour, the talks by Jay in the transfer vehicle and at the Miiadok were entertaining, and I was very satisfied, so I recommend that as well! Also, just before we got on the Kuranda railway, our child fell ill, and we had to call an ambulance. During that time, Jay and all the staff at Jay's tour provided wonderful support, and we were really supported...!!! In the midst of the panic, I hadn’t been able to contact Jay about the situation, but Jay reached out to me, letting me know he would pick up our husbands left at Kuranda station and take us to the hospital. Without knowing the area and only having one Wi-Fi device, I couldn't contact my husband, but their support gave me an indescribable sense of security. Even after the tour ended and we returned to Japan, they took care of refund procedures for the train and investigated the cause of the illness. They also checked valuable information for future customers regarding insurance responses to help Japanese people in trouble, making it truly an amazing tour company. If you're going to Cairns, Australia, I highly recommend Jay's tour. It strongly conveys their feelings of wanting us to enjoy Cairns safely, not just the tours, and that warmed my heart. I am truly nothing but grateful. If you want to enjoy with peace of mind, I recommend Jay's tour!
Fantastic experience: We went on our first overseas trip to Cairns with our one-year-old. After reading reviews, we decided to book a tour here and consulted various matters via LINE in advance. Due to several flight cancellations and delays, we received attentive support with reservation changes right up to the last minute of our flight. Although our original plan was disrupted due to the flight, we were offered alternative plans and ended up having a very satisfying trip to Cairns. The wildlife exploration tour is really amazing. You can see a lot of wild animals. Our guide HIRO worked hard from morning till night. He takes you around in a wagon all day, making it very easy and enjoyable, even with children. We ate ants. The next day, in the afternoon, we enjoyed a different side of Cairns with Kuranda, and my daughter was happily riding the Skyrail and the train. On the third day, we went to Green Island + Pontoon. The sun is really strong, so sunscreen, long sleeves, and a hat are essential. My daughter swam in the Great Barrier Reef with her floatie and the free life jacket rental. It was surprising to get so close to the Napoleon fish. We will definitely take your services again next time we go. Thank you very much.
Fantastic experience: This was my first time participating in this tour, and I thought it was such a fun tour that you rarely come across. The guide made sure we didn't get bored by sharing fun stories and providing information in various ways. It was the best tour ever. Even though the weather was rainy, I was able to see animals that are not often seen, like the frilled-neck lizard, platypus, and tree kangaroo, which made for wonderful memories. If I have the chance to come again, I would definitely want to participate in Jay's tour and ask for it. Thank you for this precious experience, for listening to my selfish requests, and for providing various information.
Positive experience: We were taken care of during our family trip from January 5 to 9, 2020. It was our first time in Cairns, and when I was wondering what optional tours to take, I found this online and requested it because the reviews were good. As a result, we were very satisfied! ☆ In the Kuranda tour, they arranged the tickets and transportation for us, allowing us to explore on our own, which was actually appreciated as it gave us great freedom with kids. We were able to take our time sightseeing tailored to the children, and thanks to Daisuke, our guide, giving us various recommendations for shops in advance, we could narrow down the places we wanted to go from the many options available. His enthusiasm for Kuranda was evident and made for great conversation. During the afternoon visit to Paronella Park, we heard a lot of interesting stories from our guide on the way, making the hour-long journey feel less tedious. We were also able to slowly enjoy the park now beautifully lit up, and the Italian dinner was delicious. The pub we were recommended, Pablo's, was quite nice as well. Unfortunately, we couldn’t observe the starry sky due to cloudy weather, but instead, we were taken to see wild kangaroos in a residential area, which felt like a bonus (laughs). My two sons seem to have fallen in love with Australia and keep saying, 'Let’s go again next year!' I would like to rely on Jay's tours again when we travel to Cairns next time. I definitely want to participate in the wildlife tour that I couldn’t do this time.
Fantastic experience: We visited Cairns in mid-October for our honeymoon. We only booked flights and hotels through H.I.S and on the strong recommendation of a friend who had been to Cairns, we chose 'Jay's Tour' for the local tours. During our 5-day stay, we booked three tours: "Kuranda Scenic Railway Deluxe Course + Great Nature Animal Exploration Tour + Atherton Tablelands and Paronella Park 3-Day Course", "Frankland Islands", and "Marine World Pontoon with Reef Magic". Before deciding on these tours, they answered each of my questions about schedule combinations on LINE very carefully, accommodating even the most detailed requests and providing alternative suggestions whenever possible, fulfilling everything we wanted to do. As two people not very good at English, we were very anxious about the unfamiliar overseas travel, but with the lively talks and careful support of our tour guides Daisuke and Yamada, it turned out to be a very enjoyable tour. We are truly grateful. They also shared various local information and behind-the-scenes stories, cost-effective recommended restaurants that they themselves use, and souvenir recommendations (Kuranda Candy, Mareeba Coffee, honey, canned goods) that can only be found in Cairns, which helped us make effective use of our time after the tour. Thank you Daisuke and Yamada! We had so many memories that I can't fully express them all, such as riding the Kuranda train and holding a koala, interacting and feeding wild wallabies (we were moved to meet baby wallabies!), encountering sea turtles in Frankland, experiencing snorkeling in the blue sea at the pontoon and swimming with Napoleon fish and Wally, the enchanting Paronella Park at night, observing platypuses, and the southern hemisphere's Milky Way that can't be experienced in Japan... and so much more. Even though we visited in October, the shade was cool and the weather was very pleasant! Even when we got into the sea, it wasn't cold with a wetsuit, and during our six-day stay, it didn't rain once, and the weather was perfect! Cairns has delicious food, is friendly to Japanese tourists, and has very good safety, so I definitely recommend it as a travel destination. Cairns! It's a great place!! 'Jay's Tour' was the most helpful and reliable in all my overseas travel tours until now. Thanks to everyone, it became a very enjoyable trip, and I have come to love Australia and Cairns very much. Thank you. And as other reviewers have praised, 'Jay's Tour' is a wonderful tour company that will support you sincerely. I would highly recommend it to those going to Cairns. I definitely recommend 'Jay's Tour'! I hope to visit Cairns again in the near future. When that happens, I would definitely like to ask for your help again, so thank you in advance!
Thank you for your review and high rating✨ We are also glad that you entrusted us with your entire honeymoon trip! And we are really pleased that you enjoyed all the tours to the fullest. You participated in many tours, but there are still many activities in Cairns that you can experience, so please come again! We, the Jay-san tour group, are waiting for you.
Fantastic experience: First visit to Cairns❤️ From December 31, 2019, to January 6, 2020. I participated with my grandmother, mother, and two children (elementary school students) with personal arrangements. I was a bit hesitant about making personal arrangements, but Jay's tour encouraged me, and I decided to give it a try! Cairns is safe, so I felt confident❤️ Since it was the New Year period, prices were about two-thirds the usual price❤️ Easy on the wallet❤️ For optional activities, I reserved four: 1. Kuranda 2. Hot air balloon 3. Green Island 4. Nature animal tour❤️ All of them were great choices❤️ Kuranda and the nature animal tour were guided by Japanese staff. In Kuranda, they shared many hidden gems that aren't in the guidebooks☺️ The nature animal tour taught us a lot about nature and animals, and the kids were very satisfied❤️ The wild wallaby was very cute. Next time I go to Cairns, I would like to use Jay's tour again‼️
Thank you for the high rating and review. Traveling abroad is definitely cheaper when organized personally! We are working hard to ensure that even those traveling independently for the first time can participate in the tours with peace of mind, and feel free to consult with us✨. I am really happy to hear that three generations enjoyed the tour together! There are still many places to explore, so please come back to Cairns and visit us again❤️
Fantastic experience: Despite the last-minute booking, I received very courteous service! There were enjoyable conversations during the long car journey tour, which kept things interesting.
Thank you for the high rating and the review!✨ Because it's Jay's Tour on site, we can respond flexibly to last-minute bookings! We're happy to hear that you enjoyed the tour! Please come back to Cairns again! We look forward to seeing you.
Fantastic experience: It was our first trip to Australia as a family of four. Among the various things we saw, Jay's tour was packed with activities and had great value for money, so we booked three tours including the animal exploration tour! The final day's hot air balloon ride was breathtaking with both the sea of clouds and the sunrise. We also had a few free days, and they recommended some great places we could reach by rental car. They were very responsive on LINE even with last minute requests, which was greatly appreciated. When we go to Australia again, I would like to entrust my trip to Jay's tours.
Thank you for your review and high rating! Since it's a local Jay's tour, we are flexible in accommodating inquiries the day before or right before the tour✨ You can see breathtaking views from the hot air balloon that will become lifelong memories. There are still many activities to experience in Cairns, so please come again! All of us at Jay's tour are looking forward to your visit.
Fantastic experience: It was my first trip to Cairns. I learned about Jay's tour from the Walking Around the World guide. Since it was my first time in Cairns, I had no idea where to go, but they were very easy to consult with, even offering tour suggestions and advice via LINE for my confusing inquiries! They also kindly accommodated a last-minute change in the pickup location, which was very helpful!! My favorite part of Jay's tour was Paronella Park! I could feel the passion of Jose, who doesn’t give up on his dreams, and it almost brought me to tears. It was a half-day tour, but I was extremely satisfied. The Fig Tree, Millaa Millaa Falls, and the cute wallabies were truly wonderful! The talk of our guide, Daisuke, was also very enjoyable. The Italian dinner at night was delicious! I want to book with Jay's tour again next time I go to Cairns! I highly recommend Jay's tour!
Thank you for your review✨ We provide a lot of advice to ensure first-time visitors to Cairns feel safe and comfortable when they come! The ‘Atherton Tablelands + Paronella Tour’ you participated in is an original tour by Jay that covers all the must-see spots in Cairns in one day✨ I'm really glad you enjoyed it. Please join us for other tours next time too! I believe you'll experience different charms of Cairns.
Fantastic experience: From September 20th to 26th in Cairns, it was my first trip close to being free, and since I was left to arrange it as I liked, I was a bit anxious. However, by mostly leaving it to Jay's tour, it became a happy time. While I was in Japan, they responded very politely to local questions and payments outside of the tour, which helped me form an image of what I wanted to do, and it was very reassuring. The buffet-style 'dinner cruise' had a great atmosphere, and both the seafood and vegetables were fresh and delicious, making the wine go down easily. The 'Green Island Outer Reef' tour allowed us to see corals and fish under the sea with the semi-submarine without entering the water, and we could also relax and sunbathe while enjoying the ocean view under the roof. Jay's staff member, Yamada, drove us for a long distance on the 'Animals, Starry Sky, Aussie BBQ' tour, where we interacted with wallabies and pythons, searched for a platypus, enjoyed BBQ at the home of a wonderful owner, experienced throwing boomerangs, and most importantly, saw the Milky Way with the naked eye. It was unforgettable, seeing my zodiac, Libra, for the first time. Cairns Town is also a very charming city, one of the places I want to visit again. When that time comes, I would like to request Jay's tour again.
Thank you for the high rating and review! ✨ I'm glad you could enjoy your tour and time in Cairns without any worries! The dinner cruise does make the wine flow, doesn’t it? ♫ Cairns has a lot of nature, so it's a city where you can enjoy something different every time you visit. We look forward to your next visit!
Fantastic experience: From September 18th to 23rd, we traveled to Cairns✈. It was just the three of us: my college daughter, my husband, and me. We were looking for a 'Free Plan + Japanese' tour to Kuranda. There were many tours available from various travel companies, and one of them was Jay-san's tour! The price was also more affordable compared to other tours, but what was even more reassuring was being able to consult via LINE! It was comforting to stay connected via LINE even after arriving in Cairns. On the day of the tour, our guide, Daisuke, provided explanations about Cairns while we traveled from the hotel to the station and kindly shared recommendations for souvenirs and delicious lunches in Kuranda village! Additionally, when I mentioned that we would be renting a car the next day, he kindly explained the 'driving course' using a map! It was great to hear detailed explanations from a guide, rather than just relying on brochures, before exploring the area. We visited the places he recommended and it turned out to be a very memorable trip. My college daughter also expressed that she 'wants to go to Cairns again' and seems excited to plan our next trip. Our first experience in Cairns was an enjoyable trip, and I would definitely like to request Jay-san's tour again! Thank you very much!☺
Thank you for your review! We are glad to hear that you enjoyed your family trip to Cairns! We hope you were able to discover lots of hidden spots and information from our knowledgeable local Japanese guide. It’s great to hear that you had a fun day! Next time, please consider joining our guided 'Nature Animal Exploration Tour.' With a guided tour, you will experience Cairns from a different perspective! We look forward to welcoming you again!
Fantastic experience: Jay's fun Japanese tour Saoura-san, Yamada-san, and Jay-san Thank you for your support. This is K&A. We returned safely to Japan the day before yesterday (as of 9/14). Thanks to everyone, this trip became very enjoyable. Thank you, Saoura-san, for all the advice before departure. I think it was great that I chose to skydive from 15,000 feet. It was just as you recommended, Saoura-san. It’s strange that I, who usually feels afraid even on chairs and ladders (K), was able to fall from the sky. Is it the sense of security provided by the instructor? I experienced two dives, in the sky and at sea, and it left a deep impression on me. Even at this age, I feel like I have grown mentally. It might just be my imagination. While on site, Yamada-san guided us, making it a fun and informative two days. We found Yamada-san’s guidance oddly entertaining. Actually, my wife used to work in the travel industry as well. It was a different company from mine, but I think that’s why she reacts to Yamada-san’s industry-related stories. She seemed to really enjoy the wasabi-like jokes that Yamada-san occasionally made, laughing out loud in the bus (while trying not to disturb those around her..). I was also pleased to briefly meet the real Jay-san. It was the first time I saw a travel agency president who was curious enough to come and see the site (Cairns Station). Amazing. I will aim for an 8.0 too. Ah, my eyesight. Personally, I have developed an interest in platypuses. Next time we meet, I will try to gain a little knowledge and challenge Yamada-san. I would also like to talk about history. I just simply like history... My wife seems to already have a blueprint for the next Australia plan. We are talking about wanting to experience more of Cairns’ wide offerings together. Thanks to everyone, I have come to love Australia. It was a memorable trip. Thank you very much. Please take care of yourselves. Boomerang Double Layer K & A
Thank you for the reviews and high ratings. I'm glad to hear that your trip to Cairns was enjoyable and that you were happy with Jay's tours! Since you also did the skydiving challenge and scuba diving, I'm sure you were able to fully enjoy the great nature of Cairns! Our guide Yamada is well-known for his knowledge from many years of guiding experience. There are still many attractions in Cairns, so please contact Jay's tours again when you visit! We look forward to your next visit!
Fantastic experience: I was looking for a good tour while traveling solo and found 'Jay's Tours'. This time, I participated in tours such as Kuranda sightseeing, animal tours, and hot air ballooning. The staff taught me a lot about Australia, and I thoroughly enjoyed every tour. Also, during my trip, I had a free day, and I was trying to book a tour. Despite it being the night before, they promptly attended to my request and completed the reservation, for which I am very grateful. Thanks to Jay's Tours, I was able to enjoy sightseeing in Australia to the fullest. I would like to repeat this experience again.
Thank you for your review! I hope you enjoyed Jay's Tour No. 1 Kuranda and No. 2 the Great Nature Animal Exploration Tour?? I believe you enjoyed an aerial view of Cairns' great nature on the hot air balloon. When you come back to Australia next time, please try other activities like sea tours, rafting, horseback riding, and skydiving! Feel free to contact Jay's Tour anytime.
Fantastic experience: From September 8 to September 13, 2019, I went to Cairns with my wife and two university-age sons, making it a family of four. It was a tour with H.I.S., but on our free days, we were taken care of by Jay's tours. We enjoyed a scenic flight over the Great Barrier Reef, a wildlife exploration tour, skydiving, and a hot air balloon ride on our return day. Having the ability to consult via LINE was very reassuring. I was able to ask questions about the weather beforehand and consulted on various combinations of morning and afternoon tours. During our stay, I was able to receive advice as well, and they were truly helpful in accommodating last-minute additions to our tours. I thought the wildlife exploration tour might be more suited for children, but the content was rich and my university-age sons were very pleased. We even got to see the long-awaited platypus. If the opportunity arises, I would definitely like to use this service again next time.
Thank you for your high rating and review. I'm glad to hear you enjoyed your family trip to Cairns with Jay's Tours! It's reassuring to have any questions about the tour answered in advance so you can enjoy your time there without worries! One of the strengths of Jay's Tours is our ability to support you, accommodating sudden schedule changes or alterations to tour content, and we can respond quickly to any inquiries as well! When you come back to Cairns, I will introduce you to tours that show a different side of Cairns, so please feel free to reach out again.
Fantastic experience: Among all my overseas trips, Jay's tour was the most attentive. I could easily ask questions via LINE even from Japan, and he helped me immediately whenever I had concerns or problems on-site! All the tours were wonderful experiences, especially Jay's tour where we could interact with various animals in a small group. I visited Australia during the winter month of August, and the weather was just right, not too cold or too hot! It was stable with no rain or clouds. August is a great time to escape the heat, so I highly recommend it as a travel destination for Japanese travelers. I think I will visit Cairns again next year. I look forward to it!
Thank you for your review. At Jay's Tours, we answer any questions you may have in advance so that you can participate in the tour with peace of mind! How was the wildlife in Australia? Were you able to see wallabies, kangaroos, and platypuses? August is the dry season in Cairns and the weather is great, making it the perfect time to enjoy the nature of Cairns! Please consider using Jay's Tours again when you visit Cairns next year. We can suggest tours in Cairns for you!
Fantastic experience: The service and content were perfect and enjoyable! I think this is the best Japanese tour in Cairns!
Thank you for the high rating. We are very happy that you appreciated the parts we are aiming for! We look forward to seeing you again when you travel to Australia.
Fantastic experience: This time, from August 22nd to 27th, we traveled to Cairns for six days with three generations of my family and used Jay's Tours. We booked four tours (Kuranda Scenic Railway + Skyrail + Great Barrier Reef Wildlife Tour, Frankland Islands Day Tour, Half-day Horse Riding, Hot Air Balloon Standard Course). All four experiences were things we couldn't do in Japan, and our whole family had a great time. The only regret is that we couldn't see a platypus, but thank you to our guide Hiro for looking very hard for it. I was very impressed by Hiro's service spirit, as he easily talked about interesting facts about Cairns during travel times on the bus and during gaps in the tours. As I and other reviewers have praised, Jay's Tours is a wonderful company filled with a spirit of service, and I definitely want those traveling to Cairns to use their tours. I highly recommend everyone to have a fun time with Jay's Tours.
Thank you for using Jay's tour! We hope you had a wonderful time in Cairns as a retreat during Japan's hot season, creating beautiful memories that are hard to come by in Japan! It seems that you enjoyed the cozy Cairns tour, made possible by our wonderful tour guide, and we are very happy about that. We will continue to improve our service quality to live up to such praise, so please look forward to it.
Fantastic experience: I wasn't confident in English, so when I found Jay's tour where I could communicate in Japanese, I thought this is it! I conveyed what I wanted to do over three days, and they organized the tour for me. When I said I wanted to see sea turtles, I was told that Frankland Islands have a high chance of encountering them! As we moved through the Great Barrier Reef in a semi-submersible, we finally met a sea turtle at the very end! On the third day, it was my dad's birthday, and we joined the Paronella tour. When I requested a birthday cake at an Italian restaurant that evening, they made arrangements in advance, and we were able to surprise my dad with a celebration. During the Paronella tour, our guide Hiro made the journey very enjoyable, and we were able to fully enjoy the vast land of Cairns. At night, the starry sky was spectacular. We could see constellations like Scorpius and the Southern Cross, which was breathtaking! Before going, I received local information like 'It's cool, so please bring warm clothing' via LINE, which made me feel very secure about participating. I had a really fun trip thanks to Jay's tour! Thank you very much!
Thank you for your review, Jay! I’m glad you were able to appreciate the beauty of Cairns through the tour! Frankland has a high encounter rate with sea turtles, and since you can see many coral reefs and fish, I confidently recommended it. I'm so happy that you were able to see them at the very end without any disappointment! I'm also glad you enjoyed the Paronella Park tour, and I think it must have been a memorable birthday for your father with the surprise celebration! If you come to Cairns again, please feel free to use Jay's tour.
Fantastic experience: I participated in the tour of Paronella Park + luxurious Italian dinner! I was able to hear an inspiring story and enjoy a magnificent starry sky. The guide's lively talk kept me entertained during the journey, and I am very satisfied. If I have the opportunity to go to Cairns again, I will definitely use your services. Thank you!
Thank you for the happy review✨ I'm glad you enjoyed the Paronella tour! If you have the chance to come again, please join the Great Nature Animal Exploration Tour as well. You'll experience a different side of nature compared to Paronella.
Fantastic experience: Thanks to Jay, we had a really enjoyable tour. Thank you for your help!
Thank you for your review! How was the exquisite mud crab at Catcher Club? Did you catch any fish? We are thrilled to hear that many students enjoyed their experience in Cairns with Jay's tour. Next time you come, please join Jay's highly popular wildlife exploration tour! It’s a truly enjoyable tour that showcases the beauty of Australia! We look forward to your next visit!
Fantastic experience: The tour was over in a flash thanks to Hiro-san's diverse storytelling skills. When we went to see the kangaroos that live on the golf course... I won't spoil it all, but there might be some surprises. You can make reservations in Japanese, and the guide on the day is also in Japanese, so it’s reassuring.
Thank you for your review and for participating in the tour! ✨ I’m glad you enjoyed the golf course! We look forward to your next visit to Cairns.
Fantastic experience: Thank you very much for taking care of me during my stay in Cairns!! I felt very reassured by the attentive response via LINE. During the animal exploration tour, I had many touching experiences such as interacting with wild wallabies, being introduced to black swans I encountered on the road, and meeting wild platypuses. Thank you very much!!
Thank you for the many inquiries via LINE before making a reservation. Amazing‼️ You were able to see a black swan. On the animal exploration tour, we encounter various wild animals each time, so our guides are also attentive and looking out for them. Yesterday, we encountered such animals‼️ I was shown photos, and it was exciting in the office. Please come back to the great nature of Cairns again.
Fantastic experience: This time, I booked three tours with Jay. Since they provided warm consultation via LINE even before the reservation, all four of my family members could participate with peace of mind. Especially, Jay's original "Kuranda Train + Skyrail + Nature Animal Exploration Tour (Stargazing + Aussie BBQ)" was very fulfilling. Guide Daisuke took us to great seats on the Kuranda Train and taught us various recommendations for shops in Kuranda. During the Animal Exploration Tour, we encountered animals such as kangaroos, rock wallabies, platypuses, and possums while listening to the fun stories from guide Hiro. We were also able to see the Southern Cross and the Milky Way, which was moving. If you're going to Cairns, I highly recommend Jay's tour.
Thank you for the review! Daisuke, the guide, is a Kuranda enthusiast, so he truly shares everything with you. It seems like you had a fulfilling day participating in the animal exploration tour in the afternoon after the all-day set course! The great nature animal exploration tour is an absolute must for animal lovers, and many customers have enjoyed it, so it would be appreciated if you could recommend Jay's tour to your other friends as well. Please consider using Jay's tour again!
Fantastic experience: We participated in the Kuranda sightseeing + nature animal exploration tour as a family! It was very fulfilling, and we were extremely satisfied! We were able to see a lot of wildlife such as wallabies, platypuses, and possums. Our elementary school children were thrilled! Also, the service spirit of the tour conductor was remarkable! It was a cloudy day, and we were unable to observe the stars for a while, so the car was heading back to Cairns city. However, on the way, the conductor stopped the car at a non-scheduled stop, saying, 'Oh! The clouds are clearing up. Shall we look at the starry sky together?' and we got to observe the Milky Way. Additionally, while I was in Japan, Jay's tour responded kindly to various questions I had via LINE. You can participate with peace of mind! Please enjoy the great outdoors!
Thank you for your review. The nature animal exploration tour is designed to be enjoyable not only for children but also for adults, so we are truly delighted that your entire family had a great time. Lastly, we are happy to hear that you were able to enjoy the starry sky in Cairns! ✨ Please make sure to visit Cairns again when your children grow up.
Fantastic experience: I participated in the nature animal exploration tour. It was very good since it was a tour aimed at Japanese people. There were many encounters with animals such as ants, wallabies, kangaroos, lizards, pythons, birds, platypuses, and fossa. Since it was July, the starry sky was beautiful, with the Southern Cross and the stunning Milky Way visible! Dinner was a BBQ in a spacious garden, and there were many events to keep the children entertained. Guide Mr. Yamada's witty talk was also enjoyable. Choosing the tour on the first day was the right decision. I'm going on a different tour tomorrow.
Thank you for your review! Did you enjoy the tour the next day as well? On the animal exploration tour, we were able to encounter many animals and it was great to see the perfect sky. Please come back to Cairns to feel the great outdoors again!
Fantastic experience: I participated in a very luxurious tour called 'Kuranda Scenic Railway + Skyrail + Nature Animal Exploration Tour (Star Gazing + Aussie BBQ)' that allowed us to experience Kuranda's nature and interact with many animals all in one day. In the morning, we took the train to Kuranda. We ate Kuranda's famous hot dog and enjoyed a beer. We even met the famous Cliff uncle, who sells ice cream, and enjoyed his abundance of Japanese jokes. In the afternoon, we joined the animal exploration tour. While listening to the witty talk of our Japanese guide, we got to see many of Australia’s unique animals like kangaroos, rock wallabies, and platypuses. My son, who loves animals, was particularly excited to see the rock wallabies and a wild possum that suddenly appeared at our dinner venue. He seemed very satisfied taking lots of photos while feeding them. At night, we savored Aussie beef and kangaroo meat at a private ranch, enjoying lots of wine and feeling great as adults. I have experienced a few activities in Cairns, but this tour is definitely recommended for both adults and children who love animals.
Thank you for your review! The Kuranda and Animal Adventure day tour is packed with nonstop activities from start to finish, right? I'm glad you enjoyed it! Thank you for the photo of the possum during the meal and the cute kangaroo! If you have another opportunity to come to Cairns, we look forward to your use of Jay's tours again.
Fantastic experience: We participated in a 3-day tour of Kuranda's Deluxe Nature Animal Experience Course, Green Island, and the Outer Reef with 10 people from 3 generations of our family! Since it was our first trip to Cairns, we had many questions and concerns, but every time I asked through LINE, I received warm replies and was taught many things, which allowed us to have a smooth and very reassuring trip! I am truly filled with gratitude! During the Kuranda tour, we enjoyed the friendly talks with Daisuke, the amphibious vehicle was impressive, and we got to see beautiful blue butterflies— it was so much fun! On the Nature Animal Experience Tour, Mr. Yamada, despite driving a long distance, taught us a lot, and it was educational. My snake-loving nephew was thrilled to be able to touch the snake carefully. The kids really enjoyed feeding the wallabies, and they said the kangaroo meat from the farm barbecue was the best they had ever tasted. That night, it rained and we were unable to see the starry sky that we had been looking forward to. Our accommodation was in Palm Cove, and we had requested transportation, so Mr. Yamada kindly stopped by Palm Cove beach, and surprisingly, we got to see the starry sky!! We were able to see the Milky Way and many other stars!! My parents, who are over 60, were delighted to see the Milky Way for the first time in their lives!! We learned various things again while looking at the starry sky! Mr. Yamada, it became such a great memory!! Thank you so much for your kindness!! Everyone was so kind, warm-hearted, and I am really glad to have participated in Jay’s tour!! I am 120% satisfied!! Thank you very much!!
I'm glad I could provide you with the important koala cuddle photo data. It's also great that everyone enjoyed the snorkeling and wildlife exploration tour. I'm truly happy that not only in the world of myths, but also the Milky Way brought joy to your parents! When I introduced the long-awaited Milky Way, your mother exclaimed with joy, and our guide Yamada was pleasantly surprised and relieved as well. I look forward to meeting you again someday in Cairns!
Fantastic experience: It was unfortunately rainy☔️, but I had a very enjoyable time. Even though it was cheaper than the travel agency's tour, there were so many things to experience and it was a very fulfilling time.
Thank you for the high rating and comments. It seems that the weather was unfortunate this time, but I am relieved to hear that you were able to have a fulfilling time. I pray that the weather will be better on your next visit! Thank you for always using Jay's tours, and we look forward to your next use.
Fantastic experience: I participated in the tour of Atherton Tablelands and Paronella Park. I am very satisfied! I'm really glad I could join. It was just my husband and me, but thanks to Daisuke's guidance, we had a wonderful time. The tour destinations were amazing, and he also gave us advice for our self-guided day in Kuranda, making it feel like we had a guide in Kuranda too! It was cloudy every day, and we couldn't see the Southern Cross, so I definitely want to come back to Cairns. Please continue to provide enjoyable tours. Thank you very much!
Only Jay's tour offers you the chance to enjoy the wild rock wallabies, the bright Paronella Park, the illuminated Paronella Park, and now live performances. I'm glad you had a great time! Daisuke loves Kuranda and is a guide who knows all the hidden gems‼️ Next time, be sure to take a ride on Daisuke's army duck in Kuranda. Enjoy an even deeper experience of Kuranda✨ I think you will find it very interesting.
Fantastic experience: It's a recommended tour. I encountered wild wallabies and was able to feed them. They were especially cute. I signed up for a three-day tour including Green Island Eco, Kuranda Deluxe sightseeing, and wildlife exploration, and as everyone else has posted, I was very satisfied. The price was quite cheap, and they responded quickly on Line, so I could trust them with last-minute changes.
Thank you for the high rating and comments! I'm really glad to hear that you participated in all the tours, including the animal adventure tour, Green Island, Kuranda, and Jay's recommended tour, and that you enjoyed Cairns. Please make sure to use Jay's tours again when you visit Cairns! I will be happy to help you make the most of your time in Cairns, Ogino-san.
Fantastic experience: I went on a family trip to Cairns using GW. We asked Jay's Tours for the local tour ^_^. The care during the travel, starting from before departure, was really helpful. The tour, by all means, the animal exploration tour was the best among the family. Interacting with wallabies, discovering possums, stargazing, etc., the cost performance is top-notch. If you're going to Cairns, there's no doubt about it! Thank you for everything!
Thanks to your early consultation via LINE, I'm glad that your entire family was satisfied and enjoyed Cairns. My Japanese family also loves the nature animal exploration tour the most; it's a condensed tour of Cairns with a wealth of content and a captivating starry sky. The secret salad made with vegetables from the Aussie couple's farm is also popular for its home-like taste. Please come again! The summer vacation period is especially a good time to see the Southern Cross and the Milky Way. I highly recommend it to everyone! Thank you!
Fantastic experience: Last night, I had a meal with Jay, the Cairns tour guide who came to Japan, at an izakaya near Ikebukuro East Exit. It's a 'chicken' cuisine restaurant, and although there was quite a lot, I couldn't finish it, but it was delicious with beer. 'Tomorrow, I will deliver to Kamiyacho for those who forgot their mobile phones in the sightseeing bus in Cairns...' It’s quite a hassle to go all the way to Tokyo. Tokyo is entering the rainy season now, but please take care of yourself even in the always-summer Cairns.
⭐️ Thank you always for the various things you do for us. Jay loves Japanese izakayas, so he was very happy. Thank you for the treat. Please come again with your family to Cairns! I hope I can introduce Mr. Sudou to various things during your visit. Take care of your leg!!
Fantastic experience: I booked all the tours with Jay this time, and the animal exploration tour was particularly amazing! My mother is in a wheelchair, but they provided a wheelchair-accessible vehicle and were very considerate, even at places where my mother couldn't get off. They lured wallabies close enough with food so that my mother could touch them. This has become a lifelong memory for both my mother and our family. Thank you very much! They also guided us throughout the drive, so we never got bored. If we go to Cairns again, I would like to book a tour with Jay!
I'm glad to have been able to help create lasting memories for your family in Cairns. I heard from the guide that your mother was happy to be able to touch a wallaby! The wheelchair-friendly vehicle was also a great asset. Please be sure to share the wonderful experiences of Cairns with your friends. We look forward to welcoming you back on your next tour with Jay!
Fantastic experience: Even though I mistakenly went on the Kuranda tour and the day to Green Island, they kindly showed me how to join the tour, and I was able to participate. Thank you very much! The animal exploration tour was really satisfying, thanks to the fun guide for both adults and children. Green Island was great too! Horseback riding was an experience beyond expectations, and my whole family said they want to do it again in Cairns. We will come back!
I'm glad I was able to join the original tour thanks to the fact that I was able to get in touch right away in the morning. I was worried about whether my outfit was appropriate. Troubles are part of traveling, but in case something happens, Jay's tour office and guides come together to follow Jay's accurate judgment and respond immediately. Since you are here in Cairns, we will provide as much support as possible, so please come back to Jay's tour again. Riding and exploring the natural wildlife is a unique experience in Cairns. Thank you for participating!
Fantastic experience: I booked about five tours with Jay's tour this time, and among them, the Kuranda Deluxe and Animal Adventure Tour run by Jay's tour were really great, and the kids had a wonderful time that left a lasting impression! I was worried that my 7-year-old daughter might get bored because of the long travel time, but that turned out to be unnecessary. Hiro kept sharing interesting stories, so we never got bored and were able to create so many wonderful memories. Despite the many people during Golden Week, we were able to make good use of our time with flexible arrangements in Kuranda! Thank you very much!! I did a lot of research before going, so I know there are various similar tours, but if I go to Cairns again, I would wholeheartedly want to enjoy it with Jay's tour again!
⭐️ How many times have I been healed by the conversations with Mr. Tadzumi on LINE... She is indeed a wonderful wife just as I imagined! I'm glad we were able to participate in the tour thanks to the early decision, but I apologize for the chaos in Kuranda. The animal exploration tour is an entertaining experience thanks to the dedicated guide, so you won't get bored! It will get a bit chilly in Cairns from now on, but starting October, it will be summer again and the stars will be even more beautiful. Please consider visiting during a summer Christmas! Cairns is also a convenient place to easily visit Ayers Rock and Sydney. Thank you for choosing Jay's tour with early preparations.
Fantastic experience: During the 10-day holiday in October 2019, I participated in the Kuranda tour and hot air balloon ride with my family of 7. On the Kuranda tour, I didn't listen properly to the guide's talk and got lost halfway, but thanks to the staff at the ticket booth who kept my train ticket, I managed to return to the CITY somehow! I sincerely apologize for the trouble I caused at that time! Around 2015, I also had the pleasure of visiting Paronella Park. Jay was a very fun person and it was a lot of fun even with my 5-year-old child! If I have another chance to join a tour, I'd love to have Jay again♪
⭐️I think that day there were a lot of customers, and it must have been tough being caught up in it all. We searched hard but couldn't find them... When we discovered the family at Cairns Station on the way back, everyone felt relieved! I hear that you often come to Cairns through Daisuke. Next time, please join the nature wildlife exploration tour. We have a fun tour prepared for you. Thank you, and please feel free to consult with us about meals as well.
Fantastic experience: The Cairns trip that was postponed due to COVID. I participated with my elderly parents and three generations of family. When I consulted via LINE, they were very attentive and helped accommodate all our requests with a reasonable schedule adjustment. The wildlife exploration tour was as wonderful as the reviews said, and I thought it was amazing that the guide does this every day. The salad during the BBQ was delicious as well. The hospitality of the farm owner was fantastic. The starry sky surpassed even that of Hawaii. It was really incredible. I was moved to think, 'Is this what the Milky Way looks like?' Kuranda was also enjoyable with Jay's Japanese Army Duck tour, where he shared many rare spots with us, and we really enjoyed it. The Gold Class train charged the same for children, but it was worth the upgrade. I initially thought the ocean tour was just for Green Island, but adding the pontoon was the right choice. My 4-year-old nephew was able to snorkel for the first time, and he got to see Napoleonfish and clownfish (Nemo). Thank you for arranging everything from start to finish. It became the best Cairns trip, and my parents were absolutely delighted.
Thank you for the high rating!
Fantastic experience: Despite the sudden request the day before, they accommodated our whims. Thank you to Jay and Daisuke. Thank you very much!
Thank you for the high rating! We believe that the ability to respond flexibly to sudden requests, which is often difficult at large agencies, provides great peace of mind for our customers at Jay's Tours! As a result, we are also very happy that you enjoyed Cairns. Please come visit Cairns again!
Fantastic experience: I participated in a natural experience tour yesterday. The most fun part was being able to feed the wallabies. I didn't expect to eat kangaroo meat at the evening barbecue. It was cut small enough for children to eat. I also enjoyed the stories about cars. Today, I joined the Kuranda tour. I took pictures with a koala. The koala was really cute. My 2-year-old younger brother also enjoyed interacting with the animals. Thank you, Hiro and Jay, for your hard work driving.
Thank you for the lovely comment. The animal exploration tour is the tour that I am most confident about among Jay's tours! Feeding the wallabies is also something that children really enjoy, so we have many repeat visitors. Please come back to Cairns for a visit!
Fantastic experience: I participated in a tour of Panela Park on a Sunday in late April. I inquired via LINE the night before and received a reply confirming that I could join. Since it was a weekend, other Japanese tour companies were closed, and I really felt the strength of the local tour company in this area. The tour was as fantastic as other people's reviews had said. If I hadn't inquired about Jay's tour, I would have just gone home, so I truly appreciate being able to create great memories. I will definitely use this service again when I revisit Cairns. Thank you very much.
Thank you for your kind words! It's truly wonderful to know that you enjoyed Cairns by touching on the strengths we pride ourselves on! Jay's Tours values conveying and having you experience the fun of Cairns, so we're really happy that you, HS, were satisfied! Cairns is a place that can be more enjoyable on your second or third visit, so please come back and visit us again!
Fantastic experience: I experienced the Kuranda Railway and Atherton Tablelands pack! It was the best tour that was satisfying in just one day!! The guide was very kind and interesting!
Thank you for your high rating! I think it felt like quite a whirlwind tour, but I believe I was able to experience the charm of Cairns in just one day. Cairns is a wonderful place where you can have a completely different experience on your second or third visit, so please come back to visit again!
Fantastic experience: I participated in the animal exploration tour. The starry sky was truly beautiful and moving! The children were super excited during the boomerang experience, and the appearance of possums during the barbecue and the encounter with the platypus made it an extremely satisfying tour! Hiro's stories were very enjoyable. Thank you, Fujio, for shining the light on our feet in the dark!
Thank you for the high rating!! At this time of year, having a perfect starry sky is lucky✌️ That overwhelming starry sky is not something you can easily experience in Japan, so I believe it has surely become a memorable moment in IH's life. The starry sky is most beautiful from June to August, so please come visit again.
Fantastic experience: Thanks to Hiro, our guide, who was knowledgeable, kind, and sincere, and provided a comforting feeling like a father figure, we were able to create wonderful memories. While it’s important to know what to see on a tour, I realized how crucial it is to know who will take you there! The barbecue also had excellent service; I truly appreciate it!
Thank you for the high rating! Yes, that's right! While it's good to explore tourist spots freely at a low cost, the charm of joining a tour lies in thoroughly learning the history, enjoying unique local conversations, and the one-time encounter with fellow tour participants. Hiro said he is very happy that you were satisfied. Please come and visit Cairns again!
Fantastic experience: I was looking for a tour that my daughter would enjoy, and I found the 'Animal Exploration Tour' which I joined with my 7-year-old daughter and my mother, representing three generations. It was a lot of fun. My mother was impressed by the curtain fig tree, and I was excited to see the frill-necked lizard clinging to the tree (I wanted to see it running with its frill up, though). The highlight for my daughter was 'Boomerang! I was the worst at it, though.' Unfortunately, due to the weather, we couldn't see the stars, but overall it was an extremely satisfying tour. After we got back, I thought of one thing. I wasn't quite sure where we had been. If there was a map on the bus, that would have made it even better.
Thank you for your high rating! The animal exploration tour is a proudly enjoyable experience for everyone, allowing you to fully enjoy Cairns. The frilled lizard is a real treat for those from the Showa era (laughs). Please feel free to come back and visit Cairns again!
Fantastic experience: I participated in the Mikomaskake Cruise tour, and the response was very polite and clear from the time of reservation, which was great. I was satisfied with the tour content as well! I am looking forward to tomorrow's tour with Jay, which includes hot air balloons and Kuranda.
Thank you for the review! There is anticipation and anxiety before the tour starts. Reducing that anxiety to almost zero is one of the great features of Jay's tours, so I appreciate your kind words. Also, please come visit Cairns again!
Fantastic experience: I was very satisfied with the Kuranda Tour. Especially, the detailed explanations about the rainforest plants were great. I think I wouldn't have gone to the gelato shop that Jay recommended, which is new, if I hadn't been told about it. Thank you very much.
I’m glad you enjoyed the rainforest adventure and the army duck! The delicious gelato shop in Kuranda is also something I can recommend because I know and love Kuranda well. Please contact me again when you come back to Cairns as there are still many attractions to explore, so feel free to reach out with any questions.
Fantastic experience: This year I traveled to Cairns with my relatives. The weather forecast predicted light rain and thunderstorms, which worried me a lot, but it turned out to be a pleasant surprise. We had clear skies for all three days from morning to night! On the second day at Paronella Park, Mr. Yamada took care of us and was very kind. On the third day during the Kuranda tour, Mr. Daisuke looked after us. Both tours were incredibly fun, and it was great to hear so many interesting stories. My relatives who visited Cairns for the first time were very happy. Of course, my daughter and I were also able to spend a fulfilling time, for which we are grateful. Thank you very much.
Thank you for the high rating and comments! It’s quite lucky to have three days of sunny weather during this rainy season. I hope you enjoyed all the tours and fell in love with Cairns; we would be delighted if you choose Jay's Tours! Guide Daisuke is a Kuranda enthusiast who knows everything about it, as he often visits Kuranda even in his private time. Please use Jay's Tours again when you come to Cairns!
Fantastic experience: I went on an animal exploration and stargazing tour with Jay. We observed a giant anthill, saw wild kangaroos, fed wallabies, saw a snake necklace, experienced the breathtaking curtain fig tree, and finally spotted a wild platypus. We had a BBQ with Australian beef and kangaroo meat, and the stargazing was fantastic with a clear view of the Southern Cross and the Milky Way. I can't believe I could have such amazing experiences in just one day! I also received detailed advice about Kuranda on the tour with HIS. I have no complaints. Thank you, Daisuke!
Thank you for the high rating and comments! I'm glad you were able to discover a wild platypus right at the end. The weather was nice, and it seems you enjoyed the perfect starry sky and fully appreciated the nature animal exploration tour. It makes me very happy to hear that you enjoyed Jay's tour. Please be sure to introduce Jay's tour to your friends or anyone planning to come to Cairns. We look forward to your next visit to Cairns!
Fantastic experience: I participated in the animal exploration tour and the Kuranda tour! I originally signed up for a one-day tour, but I was disappointed to find out that the Kuranda railway was not operating during the rainy season. However, they were very flexible and suggested moving the Kuranda tour back by two days. Thanks to that, I was able to attend both tours, and the stories from the tour guide were very interesting. My kids loved it and said they want to go again! Next time I go to Cairns, I definitely want to book with Jay's tour! Thank you very much, Yamada and Daisuke!
Thank you for your comment! The rain was worse than usual this year and the weather conditions were not good, but we were able to make adjustments with the hope that you could enjoy it somehow, and we were glad that you could enjoy the tour with Mizushima. I hope that next time you can enjoy a sunny Cairns!
Fantastic experience: Mr. Yamada, since I received water from you, I will fulfill my promise and write a comment. Since it was the day I arrived in Cairns, I was honestly sleepy and not very motivated... but wow, the animal exploration tour was more than I expected. I really enjoyed participating!! It was amazing to see various animals up close, especially the platypus and the frilled-neck lizard; the content was truly abundant and fantastic (although it seems only those of us born in the Showa era could appreciate the frilled-neck lizard). The evening barbecue and stargazing were also very satisfying, and I am grateful for the attention to detail. I will definitely use your services again!
Thank you for your comment! Since the flight to Cairns arrives early in the morning, it can be quite sleepy, can't it? We are very happy that you enjoyed Jay's tour's proud animal exploration tour, which can change even such a situation! The frilled-neck lizard is a huge hit with adults (laughs). Please feel free to consult us again when you come back to Cairns!
Fantastic experience: I had a lot of fun listening to stories about Cairns while on the move. Jay is very interesting. Haha. The tour was also fulfilling! Since my stay was short, I was really happy with the Kuranda and Paronella Park combo!!!
Thank you for your comment! Even if your stay is short, you can enjoy a tour that captures the charm of Cairns in a condensed way. However, taking a slightly longer time to relax and enjoy can provide a different kind of pleasure, so please come visit Cairns again. Thank you for enjoying the Jay tour! We are also happy to have been able to help you create memories of Cairns.
Fantastic experience: It's a pity that we couldn't see the Southern Cross, but apart from when we were in the car, we didn't encounter any rain, and we were very satisfied to meet ants, wallabies, possums, platypuses, fireflies, and koalas. The guide was kind and good.
Thank you for your comment! Despite the weather forecast predicting rain, Cairns surprisingly holds up well. The Southern Cross is often difficult to see unless there are not many clouds. I'm glad you enjoyed the interaction with animals, including the highlights of the animal exploration, like the platypus!
Fantastic experience: I saw a platypus! I saw it near Bossam! Amazing!
Thank you for your comment! Since March, the encounter rate with platypuses has increased, so I'm glad I was able to meet one. It was also great to see a possum up close! They are cute, like raccoons. We are happy to hear that you enjoyed Cairns!
Fantastic experience: Jay was really kind and really funny!!!!!!!!!! I was glad Jay came to pick me up for the tour!! Haha. It's not like I was forced to write this! I really had a great time! Thank you! Haha.
Thank you for your comment! It’s lucky to get to see Jay✌ We conduct various tours every day, so the probability of encountering him is about 30%. We are happy to hear that you enjoyed Cairns.
Fantastic experience: I signed up for a tour to Kuranda! If you register your hotel in advance from the website, they will pick you up at the hotel and take you to the Skyrail (gondola) station! During the car ride, they give a light explanation of Cairns city in fluent Japanese, so I think it's a good idea to sign up on the first day. They guide you until you board the Skyrail, which was perfect for exploring freely! After getting off the Skyrail, they also explain the attractions of Kuranda and the Kuranda Scenic Railway, so I had no worries! Jay has study abroad experience in Japan, and in addition to his fluency in Japanese, he has a deep understanding of Japanese culture—it was almost like talking to a Japanese person! He was friendly, but he didn't have that typical foreigner awkwardness, so I felt completely relaxed during the tour. With Jay's tour, you also get complimentary hot dogs made with kangaroo and emu meat (normal ones are also available), drink vouchers, and a free ice cream voucher from a cheerful old man who tells old, cold jokes! It was quite filling, so it was enough for lunch! Since it includes pickup, guidance, and lunch, it was a cost-effective tour! I highly recommend it to Japanese people! P.S. I apologize to Jay for giving him a rating of ☆1. I didn't know how to use it, so it ended up being ☆1. I can confidently say that it's a tour worth giving ☆5!!!
Thank you for your feedback. We would like to improve our future tours, so if possible, could you please share the reason for giving us a ★1 rating? We look forward to hearing from you. Thank you for changing your rating along with your many comments! I was thinking of possible improvements because I thought there might have been some mishaps on our part, so it's good to hear this! I'm glad you enjoyed Cairns. If you feel the need to take a little break from the busy environment in Japan, please come to Cairns (laugh). A second or third visit will allow you to enjoy Cairns even more. Thank you for joining Jay's tour this time.
Fantastic experience: I went on the animal exploration tour and the Kuranda tour! On the animal exploration tour, I got to see a platypus right away (^^) It was much smaller than I expected and really cute. The Kuranda tour had breathtaking views, so both the Skyrail and the train were amazing! The guide was also very attentive and entertaining!
Thank you for your comment! I'm glad I was able to see the platypus right away. For the past couple of days, I've been able to see it quickly, but sometimes it can take a long time, so I was very lucky. I'm also very happy that you fully enjoyed Cairns with the Kuranda train and the Skyrail through the rainforest.
Fantastic experience: This time, I participated in this tour for the first time, and I thought it was such a fun tour that is hard to find. The guide made various efforts not to let us get bored, sharing enjoyable stories and providing information in different ways, making it a fantastic tour. If I have the chance to come again, I would definitely want to participate and request it. Thank you for this valuable experience and for all the information.
Thank you for the high rating! The way you enjoy and feel about the tour really changes depending on the guide. The best part of Jay's tour is that it feels very homey and close to you. We are very happy that Mr. Hamano was able to feel that. Cairns is a town that you can enjoy even on your second or third visit, so please come and visit us again!
Fantastic experience: Thank you for today. I had a lot of fun. It was great to see the platypus for a long time. The meat was grilled right in front of us, which was awesome. Thank you for helping with the tour arrangements until late. Next time, I want to get better at throwing a boomerang.
Thank you for the high rating! The Jay's tour boasts a high probability of encountering the rare platypus. Throwing the boomerang is also quite challenging, but when you throw it well, it's very satisfying. We are happy to be able to help create fun memories in Cairns.
Fantastic experience: The tour guide was very knowledgeable about the area, provided thorough explanations, and even told us about some hidden spots! It left a strong impression on me.
Thank you for the high evaluation! We are constantly striving to add a different perspective compared to other companies so that you can enjoy Cairns! Thank you for your comment.
Fantastic experience: It was very good that they gave me attentive advice when deciding on the tour!
Thank you for the high rating! I'm very happy to hear your kind words, as the pre-tour consultation is also one of the great aspects of Jay's tour.
Fantastic experience: You have resolved all my anxieties!! The tour included everything about how to enjoy Cairns.
Thank you for the high rating! If you can alleviate your concerns in advance, you can focus on enjoying the tour. Cairns is a small town, but it has a deep charm, as knowing more about it can greatly enhance your enjoyment. Thank you for enjoying the Cairns tour!
Fantastic experience: I participated in the Kurunda Skyrail, Atherton Tablelands, and Paronella Park tour (with Army Duck)! I felt the charm of Cairns on this tour ☺️. The price is reasonable, so I especially recommend it to students! Also, the guide was friendly and interesting, and we were lucky that there were few people, so we could chat up close! ✨ Thank you, Yamada-san and Daisuke-san!
Thank you for the high rating! Cairns itself is a very small town, but you can experience so many things that are hard to come by in Japan, such as magnificent nature and wildlife, which leads to many new discoveries. We are also happy that Cairns has become such a wonderful place.
Fantastic experience: The guide was very friendly and it was fun! I felt that the prices were relatively cheaper than other companies.
High rating, thank you! We are also happy that you enjoyed Cairns.
Fantastic experience: An experience that can only be done here!!!!!!!
Thank you for the evaluation
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