Reguson Travel & Cruise

Shop 5/48 Gregory St, 4810, Townsville
Shop 5/48 Gregory St
4810, Townsville
+61747212220

Opening hours

  • sunday: (closed)
  • monday: 9h-16h
  • tuesday: 9h-16h
  • wednesday: 9h-16h
  • thursday: 9h-16h
  • friday: 9h-16h
  • saturday: (closed)

Your Local Travel & Cruise Specialists, based here in Townsville.

Our comment from TraTraTravel about Reguson Travel & Cruise:

Reguson Travel & Cruise, led by Rane, is renowned for providing exceptional travel planning and customer service in Australia. Clients consistently commend Rane for his commitment to ensuring their trips are seamless and enjoyable. Here are some highlights from customer reviews:

  • Personalized Service: Rane is noted for his attentive and friendly approach, making sure every detail of a trip is meticulously planned, from flights to accommodations.
  • Responsive Communication: Customers appreciate Rane's quick responses to queries and his availability even during trips, providing peace of mind during unforeseen circumstances.
  • Expertise and Knowledge: Rane's extensive knowledge of travel destinations and options helps clients make informed decisions, enriching their travel experiences.
  • Stress-Free Planning: Many clients highlight how Rane takes away the hassles of travel planning, allowing them to enjoy their trips without worry.
  • Positive Experiences: From small group trips to elaborate holidays, numerous clients have shared wonderful memories attributed to Rane’s meticulous organization skills.

While feedback is overwhelmingly positive, a few clients mentioned the shift that includes an upfront planning fee, which they found a bit uncomfortable. However, this change has been implemented to ensure high-quality service in a challenging travel market.

Overall, Reguson Travel & Cruise is highly recommended for anyone looking to make their travel dreams a reality with minimal stress.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Reguson Travel & Cruise: Reviews

4.9/5 (47 Reviews)
Karen Davoren 10 months ago

Fantastic experience: Rane looked after us extremely well. Our accommodation, flights and cruise had a few hiccups but all sorted quickly by Rane. Cant say enough good things. Definitely recommend!!

Jocelyn McKinnon 10 months ago

Fantastic experience: Rane Raguson did an excellent job of organising an extended overseas trip for my friends and I. He responded quickly to our requests and questions and always with the same delightful attitude, Nothing was ever too much and we felt safe and worry free under his management of our trip. I would highly recommend him to others.

Debra Mellor 10 months ago

Positive experience: Rane was attentive very friendly and delivered exactly what he promised. Thank you Rane

Ann Burbidge 11 months ago

Fantastic experience: Rane, it was an absolute pleasure dealing with you. You made the whole experience of booking accommodation and flights appear effortless. We can’t wait to do it all again!

Paris Williams 11 months ago

Fantastic experience: Best in the business! Honestly couldn’t recommend Reguson Travel and Cruise more!! Rane was there every step of the way to ensure we had the best trip possible.

Ashlee Zugno 1 year ago

Fantastic experience: My partner and I have just returned from a four-week Europe trip and we cannot thank Rane enough for his help!! When the planning of the trip becoming overwhelming, we contacted Rane who was recommended to us via word of mouth. Rane eased our worries and concerns and provided ample information and recommendations for our trip. He is quite knowledgeable and his attention to detail sets him apart from the rest. I also valued his quick response times throughout our entire exchange. Additionally, during the trip, he made himself available to us if we had any questions, queries or concerns along the way. We did experience a few cancelled/delayed flights due to weather conditions and having someone to talk to during the chaos was very much appreciated. Rane is the first travel agent I have ever used and it was such a positive experience I've recommended his business to all my friends and family and will 100% be coming back for my next travel adventure. I cannot recommend his enough. We travelled to Greece, Italy, Germany, Belgium and UK :)

Tanya Res 1 year ago

Fantastic experience: Rane was absolutely amazing!! Everything was perfect for our family holiday his recommendations were spot on. It was lovely how he would check in with us every few days to make sure we didn't need anything. Best Travel Agent Ever!!

Leanne Born 1 year ago

Fantastic experience: Thanks Rane for organising our recent trip... we had a ball. I'll be in touch to plan our next adventure!!

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Donna Washbourne 1 year ago

Fantastic experience: Norfolk Island with my sister What a great trip we had all thanks to Rane and his amazing organization skills. After Rane had finalized everything down to the flights, accommodation, tours and hire car, due to unforeseen circumstances I had to change traveling partners and this did not faze Rane at all. He was absolutely brilliant and everything went off without a hitch. Would definitely recommend this man and his travel agency as there was always clear communication, timely responses and wonderful service. Thank you Rane for a wonderful holiday. Everything was perfect including Norfolk Island.

Yvonne Searle 1 year ago

Fantastic experience: Our family of 4 recently travelled to Europe for close to 6 weeks staying in 11 cities in 5 countries. Rane was super helpful at putting together our itinerary. Fitting in all our must do’s and making some excellent extra suggestions. While we were away Rane checked in regularly and helped with some tour and travels changes as well as some advice for some minor hiccups, delayed luggage etc. I would definitely recommend Rane if you’re thinking of travelling. He went above and beyond any level of service I’d previously received from other agents.

Carmel Pappalardo 1 year ago

Fantastic experience: What a great trip we had made even greater by what Rane had organized for us with Car Hire and Accommodation. Absolutely brilliant. All went off without a hitch.

Jodie Schmider 1 year ago

Fantastic experience: Highly recommend! Went with Rane’s agency by recommendation for my first ever solo trip overseas, so helpful and everything went off without a hitch! Will definitely be going back to them for future trips.

Martin Creighan 1 year ago

Fantastic experience: Amazing service from Rane. Absolutely met our needs; he has planed an amazing sequence of flights to the UK and back. Flight connections layby times etc all taken into consideration. I never got why use a travel agent l! However, i will never plan a trip again without using Rane. Amazing, amazing amazing

Col Hartshorn-Smith 1 year ago

Fantastic experience: My wife and I just returned from a six-week trip to Canada and Alaska. We initially contacted Rane with a random and eclectic wishlist, and he did an amazing job. He was actually able to put it all together. Places we stayed: Toronto; Niagara Falls; Charlottetown, Prince Edward Island; Quebec City; Vancouver; Anchorage; Fairbanks; Coldfoot; Seattle; Banff; Lake Louise and Jasper. The trip covered 5 different time zones, 12 commercial flights with 3 different airlines (Virgin Australia, Air Canada and Alaska Air), a helicopter (Niagara Falls), 2 small seaplane experiences (Vancouver to Victoria, Vancouver Island and a 3hr flightseeing tour over Denali National Park), a small plane (Coldfoot to Fairbanks) a car ferry (Vancouver Island to Vancouver), a couple of coach/shuttle transfers, an overnight on a rail sleeper (VIA Rail. Jasper to Vancouver), and a self-drive portion (Calgary  Banff  Lake Louise  Jasper). We also linked in with different half and one day tours. And a 7-day cruise from Vancouver to Whittier, Alaska, via the Inside Passage (Holland America Line, Nieuw Amsterdam). Ports of call were Ketchikan, Juneau and Skagway. Also, Glacier Bay + John Hopkins Inlet and College Fjord. The tour and transfer from Whittier to Anchorage we expected to have several other passengers, but it was just ourselves and the tour guide. The flight over Denali we expected to have several other passengers, but it was just ourselves and the pilot. We crossed the Arctic Circle. We saw Aurora. And not just once. Big tick on bucket list!!! We walked on a glacier. We experienced a range of climates for which we needed a range of clothing. Ie from short sleeves to thermals and beanies. We experienced the appearance of some snow as a lead into winter. We saw a range of wildlife, both in the wild and at the Conservation Centre. What can we summarise about our trip?! There were too many highlights to pick just one. We feel incredibly blessed by all we experienced and saw. We saw absolutely stunning, breathtaking scenery and locations. God’s creation at some of it awesome finest. Thank you so much again Rane.

Mary McInnes 1 year ago

Fantastic experience: My sister and I are into our seventies and we’re very anxious about travelling for our nephew’s wedding in Scotland. Rane sorted it from our first flight, all our accommodation and down to our last flight. Knowing that he was going to be virtually ‘on hand’ we had the confidence and took several flights, to not only go to the wedding, but to visit London and Denmark, as well as Scotland. EVERY part of the trip was one in word PERFECT. We were worry free. Thank you for your professionalism and support Rane.

Rachel Mahoney 1 year ago

Fantastic experience: I want to express my immense gratitude to Rane for his exceptional assistance in helping my mum and me plan our much-anticipated trip to Italy to visit our relatives. Three years ago, we were both devastated when our plans had to be postponed, and the travel landscape has changed since then, leaving us feeling a bit anxious. Rane was extremely patient with us as we explored various options, considering different airlines, dates, and price points (especially as we were keen on booking premium economy for our long-haul flight). Our smiles were a permanent fixture on our faces throughout our entire trip (except for that moment on the flight back to reality). Thank you again!

Katie Garay 1 year ago

Fantastic experience: Rane was very proactive and professional. We had a great time on our trip to Greece and everything went smoothly. Rane was very patient with us when we kept asking for different flight variations to work out the best price for us. He was very helpful in suggesting a range of accommodation options at different price points, which was great for us as we didn't have time to research it ourselves. We will be keen to work with Rane again in the future. 20/09/2024 - We are a return client to Rane and our second trip organised by him went even more smoothly than the first. Again, he was very helpful and patient whilst we decided on the best flight for us. He was also able to provide advice on the best itinerary when we got stuck for ideas. Thanks again Rane!

Arthur Comas 1 year ago

Fantastic experience: A big shout out to Rane from Reguson Travel & Cruise. Rane always manages to fine tune our trips and we wouldn't consider anybody else when choosing to travel. Thank you Rane for making our recent trip to South Australia so seamless and stress free. Look forward to planning more trips with the help of your expertise.

Sophie Torkington 1 year ago

Fantastic experience: Rane was thorough and so helpful when assisting my husband and I plan our travels to Europe for our honeymoon. Booking our flights was an absolute breeze with Rane at the helm. He provided us with multiple options, guided us through the booking process, and made sure we got the best deals possible. His expertise and knowledge of travel made us feel at ease throughout the entire booking process. I would gladly recommend Rane to anyone looking to plan their next adventure!

Christine Baulch 2 years ago

Fantastic experience: Thanks so much Rane with helping us to organise our Africa holiday. Everything went exactly as planned and we all had lots of fun and we loved seeing all the animals

Kaeli Carrara 2 years ago

Fantastic experience: We recently booked our 2nd overseas holiday with Rane at Reguson Travel & Cruise and it was an absolute pleasure. Rane is highly personable and knowledgeable. We always have peace of mind with our travel plans when going through Reguson Travel & Cruise. Rane always provides high quality service, and we are already looking forward to using Rane's services again.

John Ferguson 2 years ago

Fantastic experience: Very nice people, spoke via text, I'll be taking my business here next time and not to those travel businesses that are owned by Flight Centre. Flight Centre businesses don't go out of their way to help. They use their same prefered contacts and hotels. Flight Centre do not think out of the box to get you what they want.

Adrienne Bode 2 years ago

Fantastic experience: Rane was very helpful when we wanted to travel at short notice.....and when he was supposed to be on holidays! He patiently listened to what we wanted to do and gave helpful advice along with doing our flights and accommodation bookings for us. I would recommend Rane as a kind and considerate person to help with travel arrangements at any time. Thanks Rane!

Lisa Holmes 2 years ago

Fantastic experience: I will never travel overseas again without the assistance of Rane at Reguson travel. Every single detail was sorted from flights, to transfers, to accommodation in the most professional way and it made my holiday with my children more enjoyable and memorable than I could have ever imagined. Thankyou Rane you are beyond awesome!!!!

Mark Von senden 2 years ago

Fantastic experience: Rane Has taken care of my travel needs for many years and is exceptional in every need and aspect. Highly recommend to anyone who needs any travel requirements.

Amanda Platt 2 years ago

Fantastic experience: Rane goes above and beyond and makes planning your trip absolutely stress free. Rane planned a group booking for us and did any amazing job! I cannot recommend Rane highly enough.

Jaquie Goldsack 2 years ago

Fantastic experience: Rane takes all of the headache out of organising a holiday. He pays attention to detail and ensures you have everything you need before you jet off. I highly recommend Rane for all of your travel needs!

Bianca Medina 2 years ago

Fantastic experience: What an opulent experience we had for our recent Melbourne Cup holiday. Everything was so well prepared & nothing was an issue for our host Rane. Flying into Flemigton Racecourse via helicopter & spending the day in the beautiful Rose Room was the highlight of the trip. The 3hr Foodie Street Tour, also gave us an intimate view into Melbourne's rich history of art, architecture & food. One to tick of the bucket list, would highly recommend Rane at Reguson Travel & Cruise & this experience to anyone who is thinking of doing the same.

Liz Phillips 2 years ago

Fantastic experience: Such a pleasure to go on a well-organised trip.

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Brett Land 2 years ago

Fantastic experience: The whole trip was excellent. Rane was always there, with a friendly smile, if we needed to ask anything. One of the many highlights was to arrive at Flemington in the helicopter. Was amazing. Thanks again Rane.

Chris Marais 2 years ago

Fantastic experience: Rane's service was professional, passionate and very timely, leaving us assured our travel plans are taken care o with no worries. Will definitely use Reguson Travel & Cruise for our future travel arrangements.

Brett Wildbore 2 years ago

Negative experience: I have not used a travel agent for many years, and things have really changed. I would have liked an initial phone call, but enquiries are email only. Then a $150 per person non refundable deposit before getting started. Sorry but I am so uncomfortable with this new way of doing business.

Reguson Travel & Cruise
Reguson Travel & Cruise

Hi Brett, Thank you for your feedback and we are sorry you feel this way - as you will note, we do not have any negative review anywhere. As per my email, the Itinerary Planning Fee is not a charge or deposit & it is deducted from your Invoice on Final Payment. This has only been implemented post COVID-19 as the Travel & Tourism Industry struggle globally with staff shortages. If you don't use a Travel Advisor - why use one now. We wish you all of the best with your future travel arrangements. Cheers, Rane Reguson Owner - Reguson Travel & Cruise 0439773527

Mihaere Pera 2 years ago

Fantastic experience: Would like to thank Rane from Reguson Travel for assisting us to make great memories He organised everything and kept contact through the the entire process The trip was hassle free all the bookings were in place with both organised tours and free time.....well done Rane certainly be in touch for future trips Mac and Penny Pera

Keely Johnson 2 years ago

Fantastic experience: Rane went over and above anything to make sure we had the most amazing holiday. We will always plan our travel with him.

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Karen Read 3 years ago

Fantastic experience: Thanks Rane, Yet another memorable experience crafted by you for us! We got everything Melbourne could deliver weather wise, entertainment wise and culturally! A perfectly balanced holiday and getaway. Another perfect Melbourne Cup experience for me. Thank you

Susan Hewitt 3 years ago

Fantastic experience: Thanks so much Rane - on both our recent trips, you have gone above and beyond to help ensure 1st class experience. We so appreciate all your care and attention to detail - and how special that you check up on things and ensure all is in order even when on the other side of the globe!! I would absolutely recommend your services to anyone!! Huge THANK You

SeaLink Queensland 3 years ago

Fantastic experience: Rane was a pleasure to deal with before and during my recent trip to Blue Mountains and Sydney. Rane is very personable, goes above and beyond to ensure his clients have the best experience - 10/10!

Peta Semmens 3 years ago

Fantastic experience: With travel more complicated these days a great travel agent can make all the difference and make travel stress free again. That is exactly what Rane at Reguson is so very good at. Thank you Rane, it is a delight dealing with you.

Sharon 3 years ago

Fantastic experience: Meticulous planning and always accessible. Made my holiday extra special. Fabulous service!

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Jody Goldring 3 years ago

Fantastic experience: It is always a pleasure dealing with Rane. Nothing is ever too much trouble for Rane. He listens to your needs and wants, especially about that which you wish to experience on your travels, offers options for consideration and is very prompt at actioning and securing what your travel arrangements. Rane is highly personable and is highly knowledgeable. I always have peace of mind with my travel plans when organised through Rane! High quality service.

Ian Smythe 3 years ago

Fantastic experience: Arranging travel in the current climate of uncertainty was what led us to Reguson Travel and Cruise. From the onset we realized we had made the right decision. The service was personalized and responsive at every stage. There was a sense that it was genuinely important that we were kept in the loop and when there was ambiguity or uncertainty Rane followed up immediately with the provider. We cannot speak highly enough of what transpired from start to finish. In the end it was more like discussing plans with friends than a business transaction. We had been advocates of doing our own travel but we will be using Reguson for our next getaway.

Matt 3 years ago

Fantastic experience: Thank you Rane for organising an amazing 50th Birthday escape to Hayman & Hamilton island. We originally booked New Zealand with italktravel, however due to Covid and border closures we needed to change our plans. Rane organised a full refund for the NZ trip and managed to secure a new booking for us within QLD, the process was so easy and stress free. 'The Dinner Under The Stars' on Hayman in a private cabana was spectacular, highly recommended. Thank you

Oats Bradley John 4 years ago

Fantastic experience: It is so good to work with Rane at italk travel Townsville. He had organized a large group to stay at our motel, everything was very well scripted and went like clock work. The communication level was excellent as well.Happy to work with you again Rane.

Emma M 4 years ago

Fantastic experience: Thank you Rane for organising our recent holiday, found you to be very professional and responsive and would recommend.

Reguson Travel & Cruise
Reguson Travel & Cruise

Thanks Emma! A pleasure assisting you.

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PjMac “pj” 5 years ago

Positive experience: Nice staff super helpful and quick

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Reguson Travel & Cruise
Reguson Travel & Cruise

Thanks Peter!

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Hamish McCracken 5 years ago

Fantastic experience: Great agency. Rane is incredibly knowledgeable and helpful. Very happy to use their services again. Thanks.

Reguson Travel & Cruise
Reguson Travel & Cruise

Thanks Hamish! A pleasure assisting you.

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Maree McCahon 7 years ago

Fantastic experience: Thank you italktravel for the excellent experience we had when booking our latest holiday. Rane's service and knowledge was top notch and really made the decision making process of an overseas holiday so easy and with little fuss for us!

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