Eden Corporate Travel

Fantastic experience: Our recent experience with Eden Travels, particularly with the Managing Director, Andrew Want, has truly set a new standard for what exceptional corporate travel management should look like. Our company, Coraggio, faced an unprecedented challenge due to sudden bad weather conditions in Sydney. This resulted in the cancellation of our last three flights from Brisbane to Sydney on a Friday night. With a major event like the Taylor Swift concert happening in Sydney, all flights for Saturday were fully booked, and airport staff had bleak news for us: we wouldn't be able to leave Brisbane until Sunday at the earliest. Feeling stranded and out of options, we reached out to Andrew Want at Eden Travels at around 8:00 PM. Andrew's response was nothing short of miraculous. He immediately sprang into action, showcasing not only his deep knowledge of the travel industry but also his ability to think creatively. Andrew recommended that we drive to Maroochydore, a town approximately 100 kilometres north of Brisbane, the next morning to catch an 11:00 AM flight to Sydney. His suggestion was a game-changer for us. Thanks to Andrew's quick thinking and willingness to go above and beyond, we were able to return home in time. This experience was a vivid reminder of the value that a top-tier travel agency like Eden Travels brings to the table, especially in situations where online booking portals fall short. The personalised attention, deep industry knowledge, and out-of-the-box thinking demonstrated by Andrew and the Eden Travels team are irreplaceable. To anyone who believes that the era of travel agencies is being eclipsed by online portals, our story stands as a testament to the contrary. We cannot thank Andrew and Eden Travels enough for their exceptional service and for turning what could have been a major setback into a smoothly resolved situation. Highly recommended for any corporate or personal travel needs!

Fantastic experience: The team at Eden Travel sorted a difficult ticketing issue and provided excellent customer service throughout. I was very pleased with the outcome they achieved.