
italktravel & Cruise

Information about italktravel & Cruise
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
We are a retail travel agency who have been in business since Feb 2006. Owned by Karen, Mark & Julia van Huisstede and accompanied by a team of senior travel consultants, we bring a high level of experience and expertise in travel planning and the industry as a whole. We are an award winning agency, and proud of our many accolades which have been presented amongst our industry pears over the years.
We look after leisure and small corporate, and see clients by appointment only in our office in The Junction. We look forward to discussing your travel plans with you and encourage you to contact us by phone or email during business hours.
Our comment from TraTraTravel about italktravel & Cruise:
At italktravel & Cruise, we pride ourselves on providing exceptional service and personalized travel experiences. Our clients consistently rave about our dedicated team, particularly mentioning Johanna and Ellie for their unwavering support and expertise. Here are some highlights of what you can expect when you choose us:
- Exceptional Customer Service: Our team is described as friendly, knowledgeable, and responsive, ensuring that every inquiry is met with prompt assistance.
- Expertise in Travel Planning: Whether it's a complex itinerary or a simple getaway, our consultants are experienced in tackling various travel challenges, including group bookings and last-minute changes.
- Attention to Detail: Clients have appreciated the thoroughness and planning that goes into each trip, with many noting how we handle every aspect of their travel, from flights to accommodations and activities.
- Personalized Recommendations: Our agents take the time to understand each client's preferences, offering tailored suggestions that enhance the overall travel experience.
- Peace of Mind: Travelers have expressed gratitude for the support during unexpected situations, such as travel disruptions, highlighting our commitment to customer care.
While we take pride in our strengths, we remain committed to continually improving and evolving our services to meet the needs of our diverse clientele. With a passion for travel and a focus on creating memorable experiences, we look forward to helping you plan your next adventure!
italktravel & Cruise: Reviews
Fantastic experience: We have been looking for a new travel agent, having misplaced our previous one during the pandemic and we found a keeper. Johanna at italktravel at The Junction is exactly the travel agent you would ask for. She is diligent, with an eye for detail, goes above and beyond, even working a long weekend for us while we were in Europe when we were seeking a potential change of plans. She is friendly and approachable and everything she booked for us went completely to plan. Our travel is very independent and has a lot of moving parts, so to have nothing go wrong in eight weeks is pretty impressive. We couldn't be happier with her and will be back in the office soon to organise our next escapade.
Thank you for your lovely review, Johanna is amazing (we are lucky to have her in our team) and I am so glad you have found her to help plan your future travel. We appreciate the feedback and thank you for supporting our business and Johanna.
Fantastic experience: We use Julie and the team at iTalktravel for all our production travel. Over the past years she has become our travel "producer". She has moved a crew of 6 around Europe for a month, she has moved our crew throughout the South Pacific and back again many times, all whilst being fun, positive and professional. I need consider her a part of our team.
Thank you Owen! Really appreciate the review. I love looking after Thirty3South
Fantastic experience: Always customer focused
Fantastic experience: Amazing advice and service from Italktravel. Would highly recommend to anyone requiring professional travel advice and booking assistance.
Thank you for your kind feedback Margaret, we appreciate it and hope you have a wonderful trip ✈️
Fantastic experience: My partner and I, in our mid 20s wanted to go on our first overseas trip together - just under 2 weeks in Singapore. I had done a lot of research and pricing already so I had a rough idea of the cost going into it. Johanna was able to beat any price I could get online by a LOT. The entire process was so easy and she had some fabulous recommendations for local attractions. Even though our trip was relatively simple, the peace of mind that I had someone I could contact at anytime made our trip all the more enjoyable. It was so nice to have someone who I could ask "dumb" questions with no judgement. We had one minor drama on our trip (our return airport transfer did not turn up). Johanna was able to get a refund sorted for us in no time. Evan and I will absolutely be back when we go on our next international adventure. I recommend Johanna and the lovely team at italktravel The Junction to anyone and everyone!
Thank you so much for your lovely review. Johanna is one of our superstars and it’s so great that you had her to book and manage your amazing holiday. Every trip is special so it’s great to hear you had a wonderful time away and that Johanna could help esp with that transfer. We look forward to helping you with your next adventure ✈️
Fantastic experience: Karen and the team are excellent at group bookings - been using for large sporting groups for many years and I think by returning each time shows the great work they do. Worked with us with change of numbers and unforeseen last minute substitution of people, with a great result all round. Highly recommend for all travel needs including groups.
Thank you so much for your lovely review Roz
Fantastic experience: Ellie has helped me out to secure flights a couple of times now. Prompt, efficient service! Will be booking with italktravel again
That’s wonderful Sam! Thank you for your review, we look forward to helping you with your next holiday ✈️
Fantastic experience: Johanna organised the most amazing holiday for us to Sabah, Malaysian Borneo. Snorkelling with turtles, orangutans, sunbears, Mt Kinabalu (4095m), jungle, night markets, Malaysian food. Everything went seamlessly, all our guides were wonderful. the best trip
Thank you for your lovely review Myvanwy, what an adventure you had on this amazing trip. I know that Johanna really enjoyed working on this with you.
Fantastic experience: Ellie has organised a growing number of holidays abroad for us, the most recent trip for 18 family members. Ellie and the team provide us with such confidence that our travel arrangements will run smoothly and are always ready to help answer our questions, even when the unexpected happens during the holiday. We wouldn’t consider arranging holiday travel without them.
Thank you Eleanor, we appreciate your review and your business
Fantastic experience: First time using this company. Very delightful service and quite accommodating to changes. Glad I went through this service. And will in future
Thank you so much for your review Craig. We really appreciate your business and look forward to helping you out again next time
Fantastic experience: The team at ItalkTravel Travel The Junction- very friendly very experienced and even during busy times will help you will all different options Our family has been a client for 20 years and the relationship is what keeps bringing us back to book further holidays Well worth the time It’s fun planning holidays !!!
Thank you for your lovely review Graeme, you and Jan have been with us for a lifetime through all the changes and new offices, you have seen our families grow and we have also been there for those times in your life. We sincerely value your business and your friendship. Thank you for supporting us so loyally and we look forward to many more years for travel with you both.
Fantastic experience: Julia was tremendously helpful in preparing options to bring three different families together for a "bucket-list" holiday. She listened to us, understood our needs, and helped with lots of ideas. We'll be back!
Thank you very much Ross, I really appreciate your review and it was a pleasure working with you.
Fantastic experience: We recently used italktravel at The Junction for our post-Covid overseas holiday. I have no hesitation in recommending them for their help and knowledge in travel. Bethany was extremely helpful in all areas, very obliging and quick to respond to any questions. Our trip went smoothly, with flights, accommodation, transfers and car hire all organised.
Thank you for your review Helen, and lovely comments about our very special Bethany. We are so pleased that you had a wonderful trip! Looking forward to helping you plan the next one ✈️
Fantastic experience: We booked a holiday to Fiji through Julia at italk travel. She was professional and so accomodating from the very beginning, from helping us to choose the perfect location for a most relaxing and luxurious holiday to organising every element of our trip, Julia was always one step ahead of the planning process. I couldn't recommend italk travel highly enough!!
Thank you for your lovely review Therese and I’m so happy you had a wonderful trip. It was a genuine pleasure to deal with you and I look forward to helping you with your next trip
Fantastic experience: This is now the second holiday Johanna and the team have put together for my partner and I. She once again turned our wish list into our dream holiday. Her and the team took care of any little bumps in the travel road to ensure our holiday ran as smooth as possible. The professionalism and expertises is unmatched. We will be using Johanna once again in future.
Hi James, Thank you for your review! Johanna sure is amazing, and we appreciate the feedback. Looking forward to looking after your next holiday
Fantastic experience: The staff are extremely experienced making sure our honeymoon was smooth sailing. There was no stone left unturned, they thought of everything including making restaurant bookings, bookings for sightseeing and of course our airport transfers. When our airline cancelled the flight, italktravel where straight onto them and ensuring the airline would put us up in a nights accommodation so we were able to catch our connecting flight Even during our overseas holiday, we wanted to change our booking, a quick email to these guys, they were straight onto it making the adjustments requested ASAP. The small things they do to make you feel special, a card in the mail with a "congratulations on your wedding" and a phone call when we got home from holidays to check in and see how our trip was. I will only be using italktravel & cruise in The Junction for any of our future holidays.
Thank you so much for your review Paul, and we are so happy that you had a wonderful honeymoon. We love what we do and working with clients to make sure everything runs smoothly is important to us too. Looking forward to helping you with the next trip!
Fantastic experience: Thoughtful, responsive, creative, thorough and an absolute pleasure to plan with. Can't wait to book our next adventure with you Johanna!
Hello Mandy, thank you so much for your lovely review. We are so lucky to have Johanna as part of our team and so are our lucky clients who get her to look after them. We are so happy that you had a great experience and we look forward to planning your next trip of a lifetime!
Fantastic experience: I have just returned from a 3-week holiday in Paris, London and Edenborough all organised by Johanna at iTalk Travel and Cruise the Junction. Johanna organised flights, transfers, accommodation, Eurostar, brit rail, insurance and a few tours which were amazing. I gave Johanna a list of dot points and within 48 hours we had an itinerary. Johannas passion, dedication and communication are outstanding, we will definitely be booking any future travel with Johanna. Highly recommend iTalk Travel and Cruise the Junction and Johanna.
Thank you for your review Mandy, Johanna is a special person and highly experienced but above all caring and passionate about customer service. I’m so happy that you had a wonderful experience and we look forward to planning many more holidays.
Fantastic experience: I booked my first overseas trip through italktravel and it was such an incredible experience. My trip was cancelled due to COVID in 2020 and rescheduled for 2023 and this made me so nervous when having to think about refunds, credits, transfers, etc. However, the italktravel team were so on top of all of my information and took care of everything for me. They answered all of my questions in a timely and professional manner and they made sure all of the information was easy to understand and accurate!! My travel agent, Ellie at The Junction, was so reliable, capable and helpful and helped me feel completely prepared for my first overseas trip. I can’t thank Ellie and the italktravel team enough for guiding and helping me to organise my first overseas trip. I would recommend italktravel to anyone looking book their next holiday!
Thank you for your review Tori, Ellie is a wonderful consultant and with her caring nature has been so great at helping people through the trauma of managing Covid cancelled bookings. I’m glad you had such a great experience. We look forward to planning many more holidays for you
Fantastic experience: Ellie has been handling our travel requirements for many years. Her recommendations of places to stay and visit have all exceeded our expectations. Ellie is the most responsive agent I have ever worked with by far and she makes every transaction 100% stress free. Thank you, Ellie!
Thank you for your review Kylie, it’s so great to hear such wonderful feedback. Ellie is a star and we are so lucky to have her. We look forward to planning many more holidays for you.
Fantastic experience: The service I had received from Ellie was excellent. Her manner was friendly, efficient and professional, and she was very patient with me in the selection of options. She definitely has great knowledge in the area of travel and I would recommend her to people that I know, and because of this positive experience I would do business again with iTalk travel.
Thank you for your review Joanna, we really appreciate it. Ellie is wonderful and an asset to our business. We look forward to planning many more holidays for you in the future.
Fantastic experience: Wow what can I say, the service we received from italk Travel and especially Ellie, she organized a big group for a 60th Birthday cruise and it went off without a hitch, it was amazing, nothing was an issue and she was never to busy to take our calls and help us with any problem we had, thank you italk and thank you Ellie, you are truly the best!
That’s so great to hear! Thank you for your review Donna. Ellie is fabulous and we hope italktravel can plan many more holidays for you in the future!
Fantastic experience: Great service. Extremely helpful when we were organising complicated flights to Europe for multiple people. It made the process much easier. I would recommend and we will reuse their services
Thank you for your review Samantha, it’s wonderful to get such great feedback. We appreciate it and hope to help plan many more holidays for you in the future.
Fantastic experience: We booked a holiday through Johanna at italktravel that involved various members of family arriving/departing at different times and dates. Johanna was so patient talking us through our options and had such great knowledge about the area. We had an amazing time in Japan and will definitely be booking through her again!
Thank you for your review Claire, Johanna is a wonderful consultant and I’m glad you had such a great experience. We look forward to planning many more holidays for you.
Fantastic experience: Very easy, quick and responsive service, Bethany was a pleasure to deal with
Thank you for your review Pete, its lovely to receive such a nice comment. Bethany sure is our powerhouse consultant!
Fantastic experience: I use italktravel for all my holiday and travel needs. They have helped me book and organise everything from tropical getaways to ski trips in Japan and I can’t recommend them enough! They are friendly, knowledgeable and professional. When my recent flight to Europe was cancelled, Julia at italktravel sorted it all out in no time. I am very impressed with their caring and professional approach. If there were more than 5 stars available, that’s what they would get from me!
Thank you for your lovely review Mirja, your loyalty & support over many years means so much and we are very grateful here’s to many more holidays! ✈️
Fantastic experience: The team at iTalk The Junction are so passionate about travel it feels like I am with kindred souls. Dedicated professionals that focus on great experiences tailored to your needs. ❤️
Thank you so much John, Travel is definitely in our blood!
Fantastic experience: Recently came back from a beautiful trip to Vanuatu that was organised entirely by Johanna from italk travel. She and her team were able to answer any questions we had throughout the process. We will definitely be using their services again to book our next holiday.
Thank you Michelle, we were so happy to be able to assist you in booking your relaxing getaway! Hearing all about the great time you had was fantastic and we look forward to helping you with the next trip. ✈️
Fantastic experience: A massive thank you to italktravel, and in particular Julia, for their time and consideration in organising my travel to France at the last minute. The trip is for the saddest of reasons but within 24hours, it was all organised without stress. Thank you.
It was my pleasure David, im so glad I was able to help you and provide support in a difficult time. I hope the trip went well and you were able to come to peace whilst on your journey in France.
Fantastic experience: Ellie was a delight to work with, nothing was a problem, quick replies, organised a fantastic trip to South Korea. Even though a typhoon hit whilst we were abroad, she was ready at hand to help re-organise everything at short notice.
Thank you for your review Abbie, it was a pleasure to be able to assist you and we look forward to helping plan your next holiday!
Fantastic experience: I've started travelling for work again post the Covid lockdowns, and the service I have received from the team at ITalk Travel has been excellent. Ellie has been very helpful and has always quickly and efficiently organised all my travel requirements. Thank you.
Thank you Ian, we look forward to continuing to support you on your travels both in business and leisure.
Fantastic experience: We have been using I Talk Travel for about 15 years and have been extremely satisfied. Our current consultant is Ellie and although we have had a few cancellations and had to rebook (due to Covid ) nothing has been to much trouble. We would have no trouble recommending I Talk Travel and its staff, especially Ellie. We must admit we miss the face to face contact that the Rutherford and Maitland shops provided and hope one of them returns.
Thank you for your kind review Colin. We were saddened to have had to close down our space in Maitland when covid unfolded but rest assured we are stil not too far away, with an office space now in The Junction and a full team to be able to support you and all your travel needs.
Fantastic experience: Absolutely fantastic efficient service from Ellie. My brother had to get a fast flight out of Greece, and each time we tried going directly via the airlines booking pages it wouldn't allow us to book. So we got in contact with Ellie from italk travel. And within 24 hours Ellie had him on a flight on his way back to Sydney with a great connection. Ellie made the process so easy and clear! We will be booking via Ellie again.
Thank you so much Taylah, Ellie sure is a superstar! I’m glad your brother wants to get home quickly and safely. ✈️
Fantastic experience: Fantastic experience all round. Julia and her team have booked several international flights for me, both pre and post covid. The service is always very friendly and polite. The team are all well traveled and have lots of experience. Will certainly use again on future trips.
Thank you Sam, we always enjoy helping you book your next travel adventure!
Fantastic experience: I highly recommend italktravel for all of your travel needs. Julia was fabulous to deal with she arranged the flights, accommodation, travel insurance & transfers which left our holiday hassle free. Her knowledge and professionalism was amazing. I will definitely be contacting Julia for my next holiday adventure.
Fantastic experience: I was fortunate enough to have my recent trip to Bali entirely planned by Julia from italktravel. Julia‘s attention to detail was second to none. I have never felt more organised whilst travelling. Whilst away, my sister became sick, and Julia was extremely supportive to ensure we got the assistance we needed, both medically and through our travel insurance claim. I could not recommend Julia and her team more highly. Our experience in Bali was amazing, as was our experience with Julia. We are forever grateful. And I will certainly use Julia‘s services again in the future.
Fantastic experience: My whole holiday experience was made easy and calm with no stress thanks to the wonderful organisation and preplanning that Julia provided. Thanks so so much!!! A much needed getaway with all the little things sorted! :)
Fantastic experience: Amazing time in Bali organised by Julia! She was very efficiently organised with all documentation and travel advice. Hugely supportive with flexibility in suggesting so many possible experiences in the trip. All travel tips and ideas were thoroughly thought out and explained. Thank you Julia for all your guidance. I highly recommend Julia and iTalk travel
Fantastic experience: Very helpful and knowledgeable. Being local, they understand what locals want on their holidays and travel agent make it so make easier by doing all the work.
Fantastic experience: Great personalised service and knowledge
Fantastic experience: italktravel was recommended to us by friends. We are independent travelers and normally manage all our travel arrangements. While planning our last trip & trying to book multi leg flights from Sydney to Reykjavik online, we hit a brick wall! We contacted Italktravel and spoke to Johanna.Our problems were sorted. She made some very helpful suggestions& finalised the flight details. From that point on, the followup and the service was impressive. Prior to departure we received a comprehensive travel pack for our destination and stopovers. On our return Johanna took the time to contact us to hear about our trip and confirm that everything had gone smoothly. A big thank you to Johanna and the team at italktravle the Junction. This has been a very positive experience for us and we would not hesitate using their services for future travel. We would definitely recommend their professional and efficient services to other travelers.
Fantastic experience: I used Italktravel before and was always delighted by the kindness and professionalism of their staff, but my last travel overseas was prompted by some tragic news and Joanna and Mel from Italktravel went above and beyond to try and assist me in this difficult time for our family. I will never forget how supportive and warm they've been. Such a rare display of genuine empathy and concern for their customers. Would recommend them to anyone!
Fantastic experience: Very professional and great to deal with highly recommend.
Fantastic experience: Melanie at italktravel was amazing. Always available to help and constantly kept me updated with new information or interesting options for our Vietnam and Cambodia trip. Would use the junction office again!
Fantastic experience: Awesome staff - very helpful in answering all my questions.. Would highly recommend italktravel @ The Junction :)
Fantastic experience: Love the new look shop! These guys are in such a convenient place, easy parking, easy to find. Mel is always so helpful and professional. She goes to great lengths to find good deals and organise awesome holidays for us!
Fantastic experience: Great staff very friendly, and knowledgeable
Fantastic experience: Great staff at the Junction , Answered all my questions , very knowledgeable Will definitely be coming back :)
Fantastic experience: I just loved the atmosphere in here and the staff were great , they have a great worldly knowledge of every thing travel that I asked highly recommend getting a quote or booking via the junction branch
Fantastic experience: Great service staff are so knowledgeable
Fantastic experience: The professionalism and service level of Julia and the team at iTalkTravel at The Junction are exceptional. They have booked several holidays for us and each time they have exceeded our expectations. We have no hesitation in referring our friends to them because we know they will deliver a great product and our friends will not be disappointed. Sue and Warren Blight
Fantastic experience: Very professional have worked with Karen and Julia both beautiful people
Fantastic experience: Karen, Mark and the team at The Junction are the best when it comes to booking your holidays. Super informative, helpful and willing to help you pull together an ah-mazing itinerary. Bring on Japan 2019!!!!
Fantastic experience: Karen organized my recent trip to Vietnam. The amazing experiences I had would not have been possible without the guidance and support of the best travel business in the Newcastle region. Thanks again italk travel The Junction
Fantastic experience: Italktravel has been my #1 travel consultant for many years. Karen is highly recommended for making travel plans seamless and stressfree. Two generations and more than 20 years of world travel through Karen has provided a confidence second to none. Alison
Fantastic experience: We have used Julia at iTalkTravel @ The Junction numerous times for both domestic and international travel including for Europe and my own wedding in Fiji... which of course, Julia and her husband Mark were invited, and attended. Julia is very professional and shows great passion for her work. Julia did absolutely everything for us from researching, booking, advice from personal experience, to an a easy-to-follow itinerary in which everything was laid out in black and white. And best of all, even from overseas, Julia was available 24 hours a day if we ever needed her. Highly Recommended.
Fantastic experience: We have booked three Holidays from Italk Travel the Junction and have found them excellent to deal with. The Service was great and along with their advice which was invaluable in making decisions to suit our family holidays needs. No hesitation in using their service and they have great team….
Fantastic experience: Come in and see me at The Junction. We're right on the corner at the lights opposite The Hood Milk Bar and opposite Newcastle Permanent Building Society.
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