Hellenic Travel

Fantastic experience: Best travel agent! ✈️ thanks Paul!

Fantastic experience: Great customer service . I won't go anywhere else. You get what you want with a smile and good value

Fantastic experience: Best service ever very competitive prices will always book from you guys thanks .

Negative experience: Sells you insurance, only to find out you are not even covered for your flights even though they repeatedly told you were covered for $3k per person, but that was a lie. Then gets angry with you and tells you to get a lawyer - stay away - dont trust them! Rebuttal - You advised we were covered for $3k each person and even Covid was covered, the amount received was not this in settlement (less excess)- The insurance company advised we were only covered for $3k all up and when they sent the policy through, which you did not provide, we found out the Covid was also not covered. If they only paid $3k in our claim, who would pay the rest? Why would I agree to $3k insurance when that is less than half of what we paid overall. I realise the amount in question is minimal, but its the principle of what you advised and what was actually covered - when you are on one wage and a husband that has a critical illness, it all counts. Glad you confirmed you advised to get a lawyer - what you failed to mention was that you hung up on me. If you would like to discuss further, happy to take your call.

Fantastic experience: My family have been using this institution for over 40 years. Always got fair deals and excellent service. I still use them today

Fantastic experience: Great service by paul

Fantastic experience: Best travel agent

Fantastic experience: Surprisingly, as I am an annual frequent traveller with Hellenic and they always look after my travel insurance with no fuss and no issues , 50+ years in the travel industry they must be doing something right especially when everyone else has gone bankrupt

Fantastic experience: Best travel agent

Negative experience: Not sure, can not get in touch with them, no one answer the phone.

Fantastic experience: Reliable travel agency highly recommended

Fantastic experience: Great service. Will be coming back.

Fantastic experience: Paul is the best

Fantastic experience: Impeccable service from paul and team in these hard times thankyou

Fantastic experience: Best travel agency in Adelaide

Fantastic experience: Got my Covid refund back.. Thanks Paul for your help..

Fantastic experience: One of the best travel agency in adelaide. Very professional, well organised and reliable.

Fantastic experience: Paul offers a great service and look forward to utilizing his services when the pandemic is over.

Fantastic experience: Best in Australia always there when needed in in hard times! Best do your self a favour and let Paul handle your holidays.

Positive experience: Best advice for Greek travel

Fantastic experience: Very helpful people