Flight Centre Toowoomba

Fantastic experience: The service we receive from this store is always amazing. The team are always very busy so an appointment is a must, just like when you visit almost any other place of business!! We have found all staff to be really lovely and helpful and wouldn’t go anywhere else to book our holidays!

Fantastic experience: Love the ladies at Flight Centre Toowoomba. When you make an appointment they give you all their attention and listen to your needs, come up with great ideas that fit your budget. Great attention to detail. Booking our Canadian Xmas and can’t wait.

Fantastic experience: Great help and very satisfied

Fantastic experience: Book a flight

Fantastic experience: Didn't know that we had to book a visit for help. Got into appointed time but couldn't get the info we needed. Still waiting for an email from them to get the relevant info to me about a booking. Disappointed

Positive experience: These days they want you to go into the store, but a 300km return trip for the answers to some enquiries, total waste of time and money

Positive experience: Booked flight overseas, which was fine then I had to change it, also fine, but when I rang to request a printed copy of my ticket, this staff who also responded on my request didn’t check and change ticket date. I came to pick up the ticket but she gave me the original print out and she said she’s finished and about to go, nevertheless she fiddled with the computer for awhile but for some reason unable to print a new one. She then said she’ll just change the date with a pen, and said it should be fine because it’s still same flight # and time. I wasn’t impressed as I’m concerned that the airline staff at the airport may not honour the unamended ticket, so I went back after 2 days and request a new one. One of their staff was kind enough to print the new E- Ticket, didn’t take 2 minutes to do it. As I was upset and unimpressed I vented my frustrations on her , fair enough I didn’t deal with her but the professional attitude was not good and left a bitter taste in my mouth. Unfortunately there’s only one travel agent in our town that I can go to and they’re understaffed as well. I will surely remember their names and I hope to be able to deal with a better staff next time in my next trip…..

Fantastic experience: Friendly phone staff were able to assist and advise me on domestic travel, booking flights and travel insurance. Thanks for the help guys!

Fantastic experience: Good prompt service.

Fantastic experience: Tom was so helpful…couldn’t have ask for better service. He was friendly, polite and fixed all of our travel arrangements. Explained everything to us perfectly, Thank you excellent service

Fantastic experience: My wife and I decided to return to New Zealand after the previous trip we had done in 2019. Tom Holsworth handled the airline bookings, car hire and travel insurance for us and ensured that we got a great deal. He was very knowledgeable and understood our needs regarding travel. We decided to upgrade to Business class and Tom handled the booking change after hours to ensure we could secure a great deal. Excellent service from start to finish. We have used Flight Centre in the past and will continue to use them as our travel agent.

Fantastic experience: Joanne,Toowoomba, sorted our itinerary for Tasmania. What a wonderful trip we have had. If you love history, beautiful architecture, forests, and animals,then Tasmania is a fantastic place to see. We have been to some of the most beautiful world heritage places on earth. Breathed the cleanest air. Met lovely people and stayed in hotels with old-fashioned service as well as wonderful architecture, from days gone by. A wonderful and unforgettable ❤️ time. Thankyou to Joanne at flight centre Toowoomba. Terence and Debra Lendrum

Fantastic experience: Quick stop in to start planning, helpful staff...

Fantastic experience: Sorted out my problem in no time flat. Excellent service.

Fantastic experience: Great service

Fantastic experience: Joanne has been extremely patient and helpful with us. She has made our planning and booking process flow smoothly.

Fantastic experience: Katie was lovely having to manage my children's flights and getting me a refund when the borders changed plans. All staff are lovely to work with at this centre.

Fantastic experience: Great service. Kim Mortimer is so professional and organised our best holiday we could of ever asked for.

Fantastic experience: Brilliant! Saved my bacon. I was having huge problems trying to immigrate my Kenyan fiancè. Craig called me back and came up with a more than satisfactory solution. YES!

Fantastic experience: Okokokok

Fantastic experience: Joanna was truly amazing in what was a very stressful situation for us, she took control and kept us up to date during the arduous task at hand. Highly recommend your next booking through Joanna, you will not be disappointed. Paul & Tobi Farthing

Fantastic experience: Very good

Fantastic experience: Elyssa Redmond has organised our travel for the last 12 months or so, and has been an absolute LEGEND! Answered and chased up our queries, and organised everything for us with a minimum of effort on our part. Definitely recommend! Thankyou so much Elyssa!

Fantastic experience: I had my holiday booked through Steph Christodoulou at Flight Centre Grand central and she made the whole experience easy from start to finish, the rest of the staff were so welcoming and accommodating with all my needs throughout the process. Will be coming back to book future holidays.

Fantastic experience: Highly recommend Lana from Flight Centre GC, Toowoomba - five star service in all that she does. Nothing is too much trouble, super efficient and goes the extra mile. A wealth of experience in the travel industry, ensures all the little finer details are thought of. We have been customers for many years and now our extended family all trust Lana with their travel arrangements :) Great job guaranteed by Lana and her team!!

Fantastic experience: Jessica Jannusch was my travel agent and did an amazing job at ensuring i would have an amazing holiday. She got me the best prices and was very thorough with making sure i know my itinerary. She also got back to me usually within a day with whatever questions i had for her.

Fantastic experience: Elyssa has been amazing organising our trip to NZ! We are so happy with the service! We will definitely be organising our next trip with Elyssa again in the future!

Fantastic experience: We had booked a trip from Brisbane to Bali to Sydney to Brisbane! And I was forever changing my mind! Rachel.S from the Grand Central store went above and beyond for us! We had the most fantastic time away! Highly recommend!

Fantastic experience: Flight Centre Toowoomba gets 5 stars! Elisa Bautista was extremely helpful, understanding of our needs, and accomodating to our requests, preferences and changing plans. We have used Elisa’s expertise a few times now, and will not be changing from her any time soon! Highly recommend the team at FC Toowoomba, in particular Elisa!

Fantastic experience: Lana has always handled our travel arrangement proficiently and sources out everything we ask of her with care and consideration of our needs. We live on the Sunshine Coast now but still go to Lana in Grand Central for all our and our family travel needs.

Fantastic experience: Elyssa is helping us plan our upcoming holiday to Japan and we have found Elyssa a pleasure to be looking after us. She has been very helpful and efficient emailing us with information as soon as it becomes available, thank you Elyssa for your great service

Fantastic experience: We booked our honeymoon to Hawaii through Jocelyn. Her lovely personality and professionalism made the process smooth and easy. Her efficiency in labelling our documents was a winner and made it easy for us while travelling. Jocelyn, we have loved working with you, thank you for everything you've done, including your work when the bag went missing on the way home!

Fantastic experience: Rachel Smoothy from the Grand Central flight centre went out of her way to make sure everything was perfect for our child free week away! I recommend her to everyone who is talking about travelling. Thanks Rachel.

Fantastic experience: My partner and I have booked multiple holidays through our travel agent Rachel and we will never go to anyone else. The service and lengths she went to make sure we received the best care was above and beyond anything I had ever experienced with previous travel agents. She made every trip stress free and we know we can 100% rely on her to make our holiday exactly how we plan it to be and that’s the BEST! Her work ethic & efficiency is to perfection and I would recommend her to absolutely anyone and everyone I come across who is wanting the best travel agent there is. Absolutely thrilled to book all of our trips through her!!!!

Fantastic experience: We recently booked our first European adventure with Rachel Smoothy from Flight Centre, Grand Central, Toowoomba and the service she provided us with was nothing short of exceptional!! She was very professional, helpful and was always happy to go out of her way to help us plan the perfect holiday which it most certainly was! We will most definitely be back to see Rachel when planning our next adventure. Great job, you helped us plan a holiday that has left us with lifetime memories, thank you so so much Rachel!!

Fantastic experience: We had a great experience with Lauren McLoughlin. She was very helpful, patient and she went above and beyond in planning our itinerary. She was also always prompt in replying my e mails. We are really impressed with her excellent customer service and will not hesitate to go to her again in future. Thanks Lauren!

Fantastic experience: Thank you Elisa! Our experiences with Elisa.B for our honeymoon, recent trip to Indonesia, and all our late-night questions and ideas about cancellations, insurances, deals, recommendations, etc, have been nothing short of the best! We highly recommend Elisa for her proficiency, attention to detail, quick information turnaround, and strictly no-BS honesty (for lack of a better term!) Can’t wait to team up with her in planning and booking our upcoming Japan trip!

Fantastic experience: Rachel Smoothy looked after our entire honeymoon. I changed plans multiple times and it was never a problem for Rachel to provide more quotes and in a speedy timeframe. Rachel had heaps of insight about our destination and it made the holiday amazing following her recomendations! I normally organise my own trips however with Rachels expert advice and professional and friendky service i will always reach out to her. She is a true credit to flight centre.

Fantastic experience: Very great service. They have done an amazing job and been very informative in keeping me up to date with my booking. I recommend them to everyone I meet and talk to about my travels. Could not of asked for a better travel agent.

Fantastic experience: I have used this branch of flight centre to help book family holidays twice now and have found Elyssa to be incredibly helpful and professional. Every request was met with a positive attitude and I never felt I was an inconvenience. Would definately use again amd would recommend.

Fantastic experience: Great, friendly customer service! Elyssa Redmond has looked after me for multiple trips and is an extreme help and is always approachable and organised. Will definitely continue booking through Elyssa for great reliability.

Fantastic experience: Sarah Locke has been so helpful in booking my trip and all the extras as well. Always willing to help, answer my questions and go out of her way to get me the best deal!

Fantastic experience: A pleasure to work with. Great communication and informative. Attenttion to detail allowed for easy booking and planning holiday.

Fantastic experience: We've recently booked a Europe TopDeck Tour through Flight Centre Grand Central and Sarah Locke couldn't have made the process any easier! She was so patient and helpful while choosing dates/locations and quickly responded to any and all queries I had. I would definitely recommend booking through her, because the time/stress it saved me in research and bookings has made me so much more excited for our trip!

Fantastic experience: Elyssa R could not have been more accommodating. Her experience allowed her to offer gentle suggestions to simplify our travel and her patience and good humour was appreciated by some not very experienced travellers. We'll be back!

Fantastic experience: Excellent experience. Good quick service.

Fantastic experience: I have booked 3 overseas trips through Megan Collins at Flight Centre, Grand Central. Megan comes across as someone who loves what she does & I find her to be very approachable and friendly. Each time she has been super helpful, always responding promptly to my emails and / or phone calls. I definitely plan to continue booking through Megan!

Fantastic experience: I recently walked in to Flight Centre in Toowoomba to book flights, which i decided to change within 24 hours.. the representative was an incredibly lovely girl named Hannah who could not have been more helpful and concerned for my needs.. Flight Centre is very very fortunate that they have Hannah on their team. She is a one in a million .. i will be sure to keep Hannah as my travel agent as she was so delightful and committed. Nothing was a problem and i can see she will rise anove the ranks in this field.. Screw Turner you are very lucky that she chose your company to work for..

Fantastic experience: I have booked multiple trips through Adrian, Bali and Japan ski trip to name a few. Every time it has been great! I am very very happy with his espertise and professionalism.