Flight Centre Patterson Lakes

Fantastic experience: Emma was personable, friendly and efficient in catering to all our needs. Her expansive knowledge and expertise enhanced the booking process which was informed and pleasurable. Highly recommend.

Fantastic experience: Emma was amazing, the best experience I have ever had at a Flight Centre. Won't be going anywhere else!

Fantastic experience: Emma spent time this afternoon planning our trip. Friendly and efficient - the whole thing was organised quickly and painlessly. Thanks for great service Emma.

Fantastic experience: We found Emma from Patterson Lakes Flight Centre just wonderful....she was so willing to assist us and was highly professional....Idun

Fantastic experience: Only a flight booking but was quick, professional and done with a smile. What more can you ask.

Fantastic experience: I have used flight centre before and just because of Emma. She is the most professional and helpful person! I will be certainly booking with her again!

Fantastic experience: I can not speak highly enough of the love and support Emma and her team have given my family. My son was involved in a life altering motorbike accident in Bali and after life saving surgery over there we needed to get him home. This involved a lot of medical clearance and passport issues. Emma gave me her private number and was in constant contact after hours to get our son home. It certainly hasn’t been easy on any of us but forever grateful for all that you have done and the continued support in checking on him. Ben is now admitted to the trauma ward at the Alfred undergoing the first of many surgeries. Thank you ❤️

Fantastic experience: Emma is a fantastic member of the Flight Centre Patterson Lakes staff. She went beyond in helping me with my flight bookings, finding the best suitable flight for my needs. I will definitely be booking all mine and my family travel with her in the future.

Fantastic experience: Jade Smith at Patterson Lakes Flight Centre was most helpful checking all options and clearly explaining each ensuring the best possible outcome. Highly recommend.

Fantastic experience: Jade was amazing! Will not go anywhere else!

Fantastic experience: I will be a return customer for LIFE! Emma and the team at Flight Centre Patterson Lakes, supported me so well during my recent trip to the USA when I found myself in hospital twice and no where to go and no one to assist me. Emma's support brought me and my worried parents back home such a peace of mind and she pulled multiple rabbits out of her hat without additional cost for my flight changes! I hate to think what my recent trip would have looked like without Emma and Flight Centre's support. I will be a lifelong customer of Flight Centre from here on in. HIGHLY, HIGHLY recommend! THANK YOU EMMA! <3

Fantastic experience: Jake was polite, friendly and patient, with an excellent business like manner. Most importantly, he paid attention to the detail and responded in a timely manner when there were questions and changes needed.

Fantastic experience: Thank you Emma! Your exceptional service and depth of knowledge has made a potentially challenging experience easy, where nothing was too much for you. Even when our needs changed several times you handled the frustrating situation with understanding and good humour. Thank you for the great experience. The Jacobs Family

Fantastic experience: both Emma and Jake were exceptional with their help today, sorting out changed flights for me, next holiday I'm going to Patterson Lakes to book!

Fantastic experience: Where to even begin! Me and my partner came in with little to no plan just wanting to go somewhere and had only a very short 3 week time period before we had to leave, and Jake stepped into the challenge and came back to us with a masterpiece! Seriously could not have asked for a friendlier more knowledgeable and professional person to have spent that time with he was so helpful in every question constantly trying to get us better deals and did everything we could have asked for and more. Highly recommend Jake to everyone who wants a holiday planned professionally, and by someone who truly wants to make it the best possible! 10/10 experience will be recommending him to all my friends. We will be back!

Fantastic experience: I had a complex holiday to book with flights, multiple countries, hotels, rail pass and some difficult insurance needs. Emma Wallace, my consultant was professional, enthusiastic, patient and efficient. We had three meetings over three days and got everything done including her finding some terrific bargains for hotels right in the middle of Zurich and Bern. It is great to have such an excellent resource operating back in our local area of Patterson Lakes and I look forward to planning more adventures in the future with Emma.

Fantastic experience: Most helpful and very good service Will always go to use them for my flights

Fantastic experience: Having booked flights with webjet to Bali for my 30th and just going through Melbournes lock downs we weren’t able to use our flights, Courtney helped us get new flights and find three new destinations for us to go to and line them up perfectly with my 30th so I was celebrating in a beautiful place ‘Arlie beach’. Thankyou Courtney for making my day special and being the best flight centre consultant ever, with the craziness that’s going on in the world I’m sure your job would get stressful but you held your professionalism. What a true leader you are, hopefully seeing you in management position soon.

Fantastic experience: Highly recommend Emma if you are looking for expert advice and 1st class customer care.

Fantastic experience: Courtney was such a great help assisting me with flight reservations when I had to rebook due to flight cancellations. I’ll definitely use them again as it made it so much easier. Not to mention she was friendly and knowledgeable which made it reassuring. Thanks Courtney.

Fantastic experience: Knowledgeable staff, friendly and helpful, not just the person we were dealing directly with. Great atmosphere. Highly recommend this store for all your travel needs.

Fantastic experience: Emma from Flight Centre really got the best deals for us. She was always pleasant and very efficient. Thanks Emma

Fantastic experience: Courtney was incredible. Super friendly and so easy to speak to. My partner and I booked our trip to Hawaii with her and she made the experience effortless. Very appreciative of her and the team.

Fantastic experience: Jake has been amazing, not just because he sorted out the best deals for us re flights and car rental on our month long trip to Europe but also because he stepped in out of hours to help us delay our return flights after we had some very bad news whilst we were in the UK. The time difference seemed to be no problem for him. He is kind, efficient and professional and provided us with the best customer service whilst we were very far from home. He made a very difficult time a lot smoother for us. Thank you.

Fantastic experience: It was my first experience dealing with Flight Centre Patterson Lakes and it certainly won't be the last, thanks to the amazing efforts of Jake! His customer service skills, communication and professionalism are outstanding both on the phone and in written form. It's so refreshing to see someone passionate about their job and who actually cares. In 8 days, from the first point of contact, Jake had my Port Douglas trip booked and confirmed. Fast results, great price, couldn't be happier. Thank you Jake! You are a star!

Fantastic experience: Knowledge and experience made the process of arranging a holiday into a smooth process. I've ended up with a better result than I'd hoped for.

Fantastic experience: Massive thank you to Jake and Emma for helping us out with our trip. Outstanding customer service from both!

Fantastic experience: Flight Centre or should I say Emma Wallace organised a holiday for 8 of us from Melbourne to Adelaide, a train Journey on the Ghan to Alice Springs and then on to Darwin and return to Melbourne.She was amazing!! She organised every thing including the accommodation and all sight seeing tours in great detail. She was so knowledgable and explained all aspects of the tour in great detail. She made a complex holiday a very simple and smooth experience. You must contact her if you want a real expert handle your travel. Thank you so much Emma!!!

Fantastic experience: Can’t speak highly enough of Jake who organised our Port Douglas trip. Outstanding customer service and communication. Just brilliant! Thank you!

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Jake from Patterson Lakes was the absolute best to deal with, from our first enquiry to the end result he was nothing short of amazing. Nothing was too much hassle and he made booking our trip a fun and enjoyable experience. The other girls in there were also amazing at offering advice and information. Overall can't rate Jake and the staff at Patterson Lakes flight center highly enough.

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Positive: Responsiveness

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Great service during difficult times. Cannot recommend highly enough. No fees for service!!

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Patterson Lakes Flight Centre is wonderful, I cannot thank all the friendly staff enough for all their help over the years, I would especially like to say a special thank you to Emma she has been amazing with me for a long period of time, I cannot fault this team xxx

Fantastic experience: Positive: Professionalism , Responsiveness

Fantastic experience: Courtney is great at booking with combinations and switching things around as needed. Very helpful. Thanks

Fantastic experience: Booking with Jake at flight centre Patterson Lakes has been an easy, fun and professional experience. We cannot thank him enough for going above and beyond to get us the best deal possible for our trip to Vegas and San Fran. From our first conversation his knowledge And advice was spot on. This was a random trip that two friends decided to book and he made it so easy. All the staff were helpful and joined in on jokes and have made us feel very excited about our trip in May 22. We are so happy with the package that Jake has put together for us, and how efficient he has been in communicating with us. We can’t thank him enough. Lesley and Leanne Rod Stewart girls

Fantastic experience: Great staff esp Emily and Rhys. Very supportive- proactive

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Positive: Professionalism , Responsiveness , Value

Fantastic experience: Positive: Professionalism , Responsiveness

Fantastic experience: Rob at Flight Centre Patterson lakes is amazing!! Our accommodation in Sydney was changed due to the hotel being used for quarantine, he managed to upgrade us from a studio to an apartment! Our jetstar flight home was also cancelled, which he managed to get us on the next Qantas flight leaving and we only waited an extra 30mins for this flight! i would recommend him to anyone looking for a reliable travel agent who will go above and beyond!!

Fantastic experience: Always book with the team here and they are all great!