Travel With A Cause (TWAC)

Fantastic experience: Nathan helped with the boarding

Fantastic experience: Excellent job Thiaeo Sending Jose H Romero

Fantastic experience: Pleasant, helpful staff who are willing to go the extra mile to find the best deal. Would absolutely recommend Travel With a Cause

Positive experience: Friendly and helpful staff but still have some questions. This seems to be part for the course right now with travel arrangements.

Fantastic experience: Wonderful staff, will return again

Fantastic experience: I had a great experience with TWAC as i had joined many volunteer tours with them. The staff is very experience in their own field. Highly recommended!!!!

Fantastic experience: A great team of people, really friendly staff! Their volunteer tours are very fun and they offer a professional service when booking holidays, flights, tours etc. Highly recommend

Fantastic experience: Highly recommended. I have join many tours with them. Staff is very friendly. Thanks

Negative experience: We purchased out Spirit of Tasmania tickets happy that it was also helping a charity through TWAC. We then had to cancel our original booking due to COVID restrictions in 2020. All our travelling companions who booked direct with Spirit got full refunds. We were only able to rebook 6 months ahead as Spirit were only opening them that much in advance. We then had to move them again to a usable date. We have now been told the ticket has expired. Spirit will still honour the ticket but TWAC won’t. We now have to purchase new return tickets for car, caravan and cabin at $1,100. Next time we will just donate to a charity ourselves, (get a tax deductible receipt) and book direct with Spirit of Tasmania and manage the booking ourselves. We would also be able to get a refund should it be necessary. TWAC charity does not extend to customers.

Negative experience: Honestly, if you want to book anything related to travel especially Spirit of Tasmania, check the official website first. This agency’s price only cheaper a LITTLE than the Spirit of Tasmania, but it will cause a BIG headache to you because of some unreasonable non-refundable conditions and insurance policies.

Negative experience: I booked a return trip to Tasmania for 4 adults including overnight cabin and motor vechicle on the Spirit of Tasmania early 2020. Considering Co-Vid had raised its ugly head we decided to take-out suitable insurance and were advised by TWAC of a particular policy that covered us for all events. This was totally untrue as we were later informed a covid-19 event including government restrictions " does not overide our T&Cs as this is considerd a force majeure event. " WHY SELL US 4 INSURANCE POLICIES THAT ARE WORTHLESS." We were finally offered to have our travel dates extended until April 2021 at an additional cost of $283.00. I have learnt a valuable lesson and will now deal directly with Spirit ofTasmania as there terms and conditions would have ensured us a full 100% fair refund and the cost to alter our booking to an alternative date in April 2021 would not have incurred any cost at all.

Fantastic experience: Professional and friendly staff, would recommend to anyone wants to book Tasmania tours. They also did a great job finding accommodation & car for me

Fantastic experience: The best volunteer program I have participated in, like their bruny island trip and bonorong trip.

Fantastic experience: Ventured out on the Bruny Island volunteer day tour. It was fun friendly and lay back. Just the way I like it. Thanks guys. What a great day.

Fantastic experience: If you are thinking to travel....Best place to start a journey.....Those friendly staff members always got your back....you just need to pack your bag....

Fantastic experience: Great experience with them! Particularly love the volunteer tour so bad!! I meet new friends on the tour, and definitely will book my next trip with Travel with a Cause next time! Thank y'all!

Fantastic experience: Great price for Spirit of Tasmania when we took our car from Sydney to Tasmania!

Fantastic experience: Best travel agency in Hobart. They deserve 10 star. All staffs are friendly and provide great deals for holiday package. I recommended everyone to use their service and experience difference compared to other travel agency.

Fantastic experience: Thanks travel with a cause It was fast and easy booking and decently priced

Fantastic experience: Thank you TWAC! You managed to get a place for me on the Spirit ferry when the website was unable to do it! I appreciated your prompt call back to let me know that the wait-list was successful. Keep up the good work!

Fantastic experience: Thank you to all the wonderful staff at Travel With a Cause (Mark, Jane et al) for assisting with our bookings on the Spirit of Tasmania. As they say "miracles do happen". The kindness and compassion this business and staff exhibit make the world a better place. Best wishes Lou Steve and Jett. Xx

Fantastic experience: I heard about Travel With A Cause 11 yrs ago and have never used any other travel agent. I'd gotten a quote from Fight Centre-called TWAC for a comparison quote and no word of a lie it was $2000 dollars cheaper!! same plane, same dates, same airline!!! When I called Flight Centre they couldn't match it or beat it. (but did offer me insurance) I feel like a valued client-I used to use Flight Centre but it seemed that staff was always changing and when I did have any problems where I had to call from o/s I ended up in a call centre. Plus!! why do they charge extras on somethings? Jane (Founder of TWAC) has never charged us the extra fees that Flight Centre have in their quotes. 4 Years ago my father passed away on NYE (Australia date) and I had to fly to Canada to be with my remaining family. I called Jane and she had flights booked within a couple of hours, I was so grateful for this--the office was closed but she sorted out all our flights. Last year we flew around the world and Jane arranged all our flights,hotels, excursions and a cruise for us. She even sorted out a hotel reservation mixup (the hotel's fault) at 2 am Aussie time--can't see another travel company doing that! I have never had any issues with tickets, trips, accommodation. The staff have been very helpful when I've had to make an insurance claim and always get back to you in a prompt manner. Jane has traveled extensively and has a lot of tips and trust me, is soooo patient with hammering out itineraries (I'm a person who changes her mind alot). I travel to Canada yearly and Jane will contact me with 'deals' that she sees before I've even seen them advertised. Jane has booked accomodation for us that she has used personally and it has worked out well when traveling with family groups and/or young children.

Fantastic experience: We have used Travel with a Cause several times and found them professional, friendly and thorough.

Negative experience: Completely stuffed up my holiday. Useless, didn't resolve the issue, didn't return calls, weren't responsive. Cost me hundreds extra. Wish there was a zero star option. Don’t waste your time on them.