Frank Ford Travel

Fantastic experience: Recently we booked a Holiday To Singapore and Vietnam with Frank Ford Travel, From start to finish, it was a thoroughly professional experience. We had Libby as a consultant who booked our flights, Accommodation. transfers and Travel insurance. We thoroughly recommend this brilliant locally owned an operated Ballarat business and will definitely be using again. A great thing about using this business is you have a contact number for them 24 hours a day In case of emergencies, which luckily we did not need, but it was great to have that there if needed. Well done, Kylee and team.

Fantastic experience: As an older solo traveller l really appreciate the time and care Libby from Frank Ford Travel gives me to arrange my travel needs. Her attention to detail is paramount, nothing is too much trouble. I love having the reassurance that if there is any unforeseen issues during prep or travel l know l can rely on Libby to help me address promptly. Her bubbly and friendly nature puts any of my concerns at ease. I will be back very soon. Thanks Libby and Frank Ford Travel.

Fantastic experience: Libby and Anna shared the load of organising our family holiday Being a first time O/S traveller they arranged everything for us taking out the stress factor Would certainly use them again for our next adventure

Fantastic experience: A huge thank you to Kate at Frank Ford Travel for organising overseas flights for my sister and myself at very short notice. Kate is very professional, thorough and caring and did a fantastic job of organising everything for us. She spent time getting the right flights for our needs and at a very reasonable cost. We appreciate your knowledge and caring nature, Kate - we will be back! Thank you also to Jenny, always friendly and helpful and very much appreciated!

Fantastic experience: Great travel agency will definitely be using them again! Big Thankyou to Paul who drove us to the airport and picked us up on our return. Wonderful service. Highly recommend this travel agency.

Fantastic experience: Libby was great!! I have mobility issues and she made sure I got to and from airports and through airports without a lot of fuss- this makes travelling so much easier. Libby and Frank Ford Travel get it when it comes to those where travel is not easy!! Thank you for making my trip easy and enjoyable.

Fantastic experience: I cannot speak highly enough of Frank Ford Travel, and especially Libby for organising my upcoming US trip. She went above and beyond to ensure that our trip was planned and booked without any fuss, even working with a rail company to make sure that our rail journey was planned exactly as we had requested. I will 100% reach out to Libby when it's time for our next trip. She was brilliant.

Fantastic experience: Libby looked after us front start to finish. Our first OS trip so I had lots of questions which Libby answered promptly. Kept us informed all the way. Libby is friendly, helpful and very knowledgeable in her job. Thanks Libby. Definitely book with FF travel again!

Fantastic experience: What a delightful group of ladies. I was helped by the ever helpful Kate. She was able to book me flights at a great price to get me to my best friends wedding in France . Train tickets once off my flight and accommodation for before my flight on my journey home. The wedding is June 8 and I saw Kate May 14th. She had everything sorted for me in 2 days.

Fantastic experience: I have used Frank Ford Travel to organise two holidays recently. Everything was very smooth and not a single hassle. Can’t recommend them enough. All the staff are very friendly and know their stuff particularly Libby. Looking forward to working with them again for our next trip.

Fantastic experience: Libby @ Frank Ford Travel, Ballarat Absolutely outstanding service from this travel agent! Despite it being after hours, she went above and beyond to secure our flights, ensuring a smooth and stress-free booking process. Her dedication and professionalism truly made our travel experience memorable.Highly recommend!

Fantastic experience: Lisa and I have always booked our travel at Frank Ford over many years and have had 100% success in our travel experiences Strongly recommend you book an appointment to see if they are a match for your expectations

Fantastic experience: We recently went on a family holiday to Darwin, was such a great experience, flights and accommodation were great. Thanks so much Libby and Frank Ford Travel

Fantastic experience: I cannot begin think about how grateful I am for Frank Ford Travel and in particular Libby for the wonderful trips they have helped plan for me over the previous two years. Libby is a bright and bubbly personality and is just the type of human you want on your team when you’re trying to turn your crazy holiday plans into reality. Over the previous two years I’ve managed to develop a strong friendship with her, which truthfully benefits the quality of holiday I experience, as she has spent time learning what I want and enjoy out of my travelling. My experiences with her have lead me on an adrenaline packed New Zealand group Contiki; taken me solo backpacking through Japan snowboarding, and also flown me over to England for an Ashes tour. It does not matter what the idea is that we come up with, she has been fantastic for them all. When designing my trips, Libby always gives me multiple options and never really pushes me in any particular direction but enables me to decide what’s best for myself and for the better prices. I’ll be the first to say that I am not the most organised person, and having Libby in my corner means I know that each train and bus ticket is counted for, each hotel has been perfectly thought about (for quality and location), and every additional activity has been tailored towards my personality. Not only is she fantastic at planning holidays but two great examples of her willingness to ensure her clients have a fantastic time while on their holiday include myself missing placing a train ticket in Japan, and Libby helping me out immediately. Another time while in New Zealand, I decided I wanted to stay for another week and Libby without any fuss and without me needing to worry about anything was able to change all my hotels and flights. This is just a small insight into her generosity. I am currently in the process of designing my next European getaway and there is truthfully no one else I’d want helping me turn this dream into a reality. Please see attached for a number of photos from trips Libby has helped create.

Fantastic experience: Fantastic service from Libby. No stress and Libby was able to plan the perfect relaxing holiday. Any questions we had Libby was able to answer them. I would recommend frank ford travel.

Fantastic experience: Kylee and her team? What can I say. Gave Kylee 2 days to arrange a trip to a funeral in the USA In 4 days time and it was done. Had issues coming home over new years and she was with friends celebrating with her lap top taking my frantic calls guiding me through and making sure I had accomodation for the unscheduled stop. If you book on line you are the travel agent. Book with Kylee

Fantastic experience: Sim was excellent doing my booking

Fantastic experience: Great to have as your back up team when travelling

Fantastic experience: Great staff, who go out of their way to assist with your travel plans.

Fantastic experience: Very friendly and helpful

Fantastic experience: These guys know their stuff. We booked a Singapore GP package including transfers, accommodation, breakfast and event tickets for the 3 days. It was seamless and we could not have asked for better tickets. Our hotel was central to the track so we could have watched the whole thing from our room if we wanted to. Our grandstand tickets were perfectly positioned on one of the straights before a corner. Brilliant! We would not hesitate to recommend Frank Ford Travel for event packages especially F1!

Fantastic experience: Very helpful thank you very much!

Fantastic experience: We cannot say enough about the service provided by Kylee and her team at Frank Ford Travel. It such a comfort knowing that we will be well looked after, from the planning stage right through until we arrive back home. Have used them before and will do do again.

Fantastic experience: Kate was amazing. Thank u for helping us have the trip of a lifetime. From the old honeymooners

Fantastic experience: The team at Frank Ford are amazing they were there for me when covid was around thank you Kylee a verey caring person job well done

Fantastic experience: We cannot say enough about the service provided by Kylee and her team at Frank Ford Travel. It such a comfort knowing that we will be well looked after, from the planning stage right through until we arrive back home. Have used them before and will do do again.

Fantastic experience: Very impressed with the team at Frank Ford Travel. Kylee and her team guided me through all the necessary requirements and documentation for my recent UK trip. Travelling overseas in this covid 19 era gave me a lot of anxiety. However kylee and her team were able to explain in simple terms what was required. Kylee downloaded the digital passenger declaration for me and explained in detail what was required. I was able to travel to the UK successfully with the peace of mind that kylee and her team had provided me. Thank you Frank Ford Travel who I would have no hesitation in recommending as a travel agent.

Fantastic experience: Kylee and her team - especially Libby and Kate have been absolutely AMAZING! I had a number of people in my travel group and there were all sorts of contingencies and questions and they were on to it immediately every single time! Not to mention the incredible, seamless and extremely affordable A OK Transfers! Would recommend to anyone and everyone!

Fantastic experience: a very big thankyou to frank ford travel ballarat. just super sensational service ! consultant meg helped with booking flights at a difficult time du to interstate funeral. the consultants here know their job and nothing is a bother for them. just lovely natured , friendly and very professional. this is now my travel agency !. dont hesitate in making bookings at this travel centre it is very good. andrew

Fantastic experience: I have used the services of Kylee and Kate at Frank Ford a number of times and would highly recommend them. They look after their clients and make sure that everything is covered for your holiday.

Positive experience: Great place. Friendly polite knowledgeable staff. Definately worth going in to see them for your next trip. Or to get inspiration for that next break away.

Fantastic experience: Friendly Staff

Fantastic experience: Great professional service and experienced agents. Always book through Frank Ford!

Fantastic experience: Friendly, helpful staff with lots of knowledge to share. Customer service is second to none. Would highly recommend.

Fantastic experience: Great service at Frank Ford Travel. You are looked after so much better than the larger chains. Frank Ford really takes the time to help you plan for your holiday. Definitely takes this stress out of booking online yourself. Thanks so much!